INVESTING IN LESOTHO The ABC of Doing Business in Lesotho 2 INVESTING IN LESOTHO 1. INTRODUCTION The document provides critical basic issues about doing business in Lesotho. It is intended to guide those investors who wish to investigate investment opportunities, incentives and investment climate in the country. The Lesotho National Development Corporation is the first point of contact for investors who intend to set up projects in the manufacturing and commercial sectors as well as in related support services sectors in Lesotho. 1.1 INCENTIVES Tax Rates 0% tax on income generated from exporting manufactured goods outside of the Southern African Customs Union (SACU) a permanent maximum manufacturing tax rate of 10% on profits no withholding tax on dividends distributed by manufacturing firms to local or foreign shareholders no advanced corporation taxes are paid by companies on the distribution of manufacturing profits training costs are allowable at 125% for tax purposes payments made in respect of external management skills and royalties related to manufacturing operations are subject to withholding tax of 10% easy repatriation of manufacturing profits a VAT rate of 14% (ensuring harmonisation with the RSA). Furthermore, the Lesotho Revenue Authority has introduced flexible VAT payment systems, to tax compliant firms, to ease cash flows Tariff Rebates & Duty Free Access to Global Markets as a member of the Southern African Customs Union (SACU) Lesotho textiles & garment firms are able to access almost the entire range of SACU rebates. Currently firms make extensive use of the 470.03 rebate in terms of which firms are able to import, free of duty, inputs that are used to make products for export outside of SACU. A company that sells some of its produce into SACU will only pay duty on the imported raw materials used to make goods that are sold within SACU Lesotho manufacturers, by being located in a Least Developed Country (LDC), get duty and quota free access to the following trading blocks and states : o SACU (50 million consumers) 3 o USA (295 million consumers) – producers can benefit from AGOA. Importantly, up until September 2007, Lesotho firms can use fabrics made anywhere in the world in their garments destined for the US market o European Union (400 million consumers) – producers can benefit from the Cotonou trade agreement o Lesotho producers also have preferential access to Southern African Development Community (SADC), the Mercosur (South America) trade block, and to Japan, certain Scandinavia states, Japan, Canada, Australia, and New Zealand Other Incentives Lesotho textile & apparel manufacturers can earn Duty Credit Certificates. DCC are tradable instruments which can be used to offset the duty on fabric and garment imports. DCC earned in Lesotho can be sold in the SA; firms earning DCC must spend 3% of their total payroll on training (Lesotho has no training tax) 2. the LNDC may loan funds to finance projects or take equity investments in projects the Central Bank of Lesotho provides credit guarantee assistance to exporters What the LNDC can do for Investors The Lesotho National Development Corporation, at the request of potential investors, can assist any investor in establishing a business in Lesotho. The things that the LNDC will do for potential investors includes: Getting a Business Started o Reserve a company name o Registering a company o Getting a manufacturing license o Registering for tax Immigration Issues o Visitors visas o Work permits o Residence permits o 6 month border concessions (Lesotho) Connecting to Utilities o Electricity 4 o Water o Telecommunications 2.1 RESERVE A COMPANY NAME 2.1.1 Why In order to register a company an applicant first has to ensure that the proposed name of the company has not been used by another firm. 2.1.2 Legislation Companies Act (1967); as amended by Companies Amendment Act (1984) 2.1.3 Process Step 1: Complete an application form; Step 2: Submit an application to the Registrar of Companies who is located in the Ministry of Law, Constitutional & Parliamentary Affairs; Step 3: Pay statutory stamp duty upon having been advised that a company name has been reserved; Step 4: Certificate issued that specifies company name that has been reserved. 2.1.4 Required Information/Documentation An applicant must submit at least 3 proposed company names in order of preference. An application form must be completed (see Annex “A”). 2.1.5 Statutory Fees Payable M5.00 is payable to reserve a company name for 30 days; a further M5.00 is paid in order to extend the reservation of a company name for a further 60 days. 2.1.6 What the LNDC can do for You The LNDC will assist applicants to complete an application form and process the application. Time: On average the LNDC would take no more than 3 working days to reserve a name. 5 2.2 REGISTERING A COMPANY 2.2.1 Why Registration gives a company a separate legal status, and the shareholders protection of limited liability 2.2.2 Legislation Companies Act (1967); as amended by Companies Amendment Act (1984) 2.2.3 Process Step 1: Preparation of Memorandum and Articles of Association; Step 2: Submit same to the Registrar of Companies who is located in the Ministry of Law, Constitutional & Parliamentary Affairs Step 3: Pay stamp duties upon being advised that the application has been successful Step 4: Certificate of Incorporation is issued 2.2.4 Required Information / Documentation The following documentation is required to register a company: the confirmation of reservation of company name (from 2.1); a power of attorney from the subscribers wanting to register a company that allows an attorney to represent them in the registration process; a Memorandum and Articles of Association signed by each of the subscribers (in the presence of witnesses). The Memorandum of Association must include: the name of the company; its main and other objects; a statement that the liability of the members is limited; names and addresses of subscribers; the amount of the share capital or guarantee; the number of shares or amount of guarantee for each subscriber; details of the registered office (in particular its registered address and contact details of the proposed company secretary); a declaration by the attorney that the requirements of legislation have been complied with; 6 2.2.4 Statutory Fees Payable Incorporation fee of M12.50 per M100.00, with a minimum of M100.00; stamp duty of M1.00 per M100.00; a certificate fee of M20.00. 2.2.5 What the LNDC can do for You The LNDC will assist applicants to prepare Memorandum and Articles of Association. Should applicants undertake the registration process themselves they would also have to engage an attorney (estimated total charges, including statutory fees and attorney charges, could be at least M2,000.00). Should the LNDC assist an applicant the cost would be around M1,200.00 (including attorney fees and statutory fees). Time: On average the LNDC would take between 3 to 4 weeks to register a company. 7 2.3 GETTING A MANUFACTURING LICENSE 2.3.1 Why A manufacturing license gives a company legal authority to commence manufacturing operations 2.3.2 Legislation Industrial License Act (1969); and Pioneer Industries Encouraging Act (1969) 2.3.3 Process Step 1: Complete an application form Step 2: Pay the statutory application processing fee Step 3: Submit application to the Director of Industry who is located in the Ministry of Trade & Industry, Co-operatives and Marketing Step 4: Applicants will be expected to appear before the Pioneer industries Board (PIB) in order to motivate the application and answer any questions Step 5: Pay the statutory annual license fee if the application is successful Step 6: Manufacturing License is issued 2.3.4 Required Information / Documentation The following documentation is required to obtain a manufacturing license : a completed application form (see Annex “C”) certified copies of the Memorandum of Association, and the Articles of Association, and the Certificate of Incorporation; a copy of the proposed lease agreement for the premises where manufacturing will take place 2.3.5 certified copies of each directors’ identification documents/ passport Statutory Fees Payable Application processing fee of M50.00; an annual fee of M1000.00. 2.3.6 Lodging Applications The LNDC will assist applicants to complete an application form and process the application. Time: On average the LNDC would take up to 4 weeks to obtain a manufacturing license 8 2.4 REGISTRATION FOR TAX 2.4.1 Why All businesses have to register as taxpayers 2.4.2 Legislation Income Tax Act ([1993], as amended by Act No 2. [1994]; No 10. [1996]; No 11. [2000]); Value Added Tax Act ([2001], as amended by Act No 6. [2003]) 2.4.3 Process Step 1: Complete an application form Step 2: Submit application to the Advise Centre Office of the Lesotho Revenue Authority (LRA) Step 3: Corporate Tax Clearance Certificate is issued 2.4.4 Required Information / Documentation The following documentation is required: Income Tax Registration: Company Income Tax; a completed “ Taxpayer Registration Form for Corporate Board” (see Annex “D1”); certified copies of the Memorandum and Articles of Association; Certificate of Incorporation; Manufacturing License; certified copies of each directors’ identification documents / passport banking details (for local bank) Resolution letter Pay-as-you-Earn (PAYE) a completed “Employer’s Registration Form” (see Annex “D2”) certified copies of the Memorandum of Association, the Articles of Association, the Certificate of Incorporation; Manufacturing License; certified copies of each directors’ identification documents /passport; banking details (for local bank); a list of all employees, including part-time, casuals, labourers, and temporary staff; Resolution letter. 9 Income Tax : Self Employed Individuals (see Annex “D3”) Resident Individuals: a self-employed individual must complete an “Individual Initial Form” and furnish the LRA with full information about his/her business and personal details. Non-Resident Individuals: if the individual is a non-resident an “Individual Initial Form” must be completed and certified copies of the persons’ work permit and identity document / passport must be supplied. Should someone else, rather than an applicant, appoint another person to register a company for tax a power of attorney is required. Banking details are required Value Added Tax Registration – Companies: a completed “VAT 1” and “TIN” registration forms” (see Annex “D4”); - certified copies of the Memorandum of Association, the Articles of Association, the Certificate of Incorporation, and the Manufacturing License; certified copies of each directors’ identification documents/ passport; banking details (for local bank); should someone else, rather than a company director, appoint another person to register a company for VAT a power of attorney is required; 2.4.5 Details of the company’s Lesotho banking accounts; Statutory Fees Payable None 2.4.6 What the LNDC can do for You The LNDC is prepared to assist industrialists in completing documentation & processing applications. Time: On average the LNDC would take about 5 working days within which to register a company with the LRA. 10 2.5 REGISTERING AS AN IMPORTER 2.5.1 Why Applicants will need to register should they wish to import and export into and from the Southern African Customs Union (SACU). 2.5.2 Legislation Customs & Excise Act (1982) 2.5.3 Process Step 1: Complete an application form (see Annex “E”); Step 2: Submit application to the Director of Trade who is located in the Ministry of Trade & Industry, Co-operatives and Marketing 2.5.4 Required Information / Documentation The following documentation is required: a completed application form certified copies of Memorandum of Association, the Articles of Association, the Certificate of Incorporation, and the Manufacturing Licence; certified copies of each company directors’ identity documents/passport; Should some one else, rather than an applicant, appoint another person to register a company as an importer a power of attorney is required. 2.5.5 Statutory Fees Payable None 2.5.6 What the LNDC can do for You The LNDC is prepared to assist industrialists in completing documentation and processing an application. Time: On average the LNDC would take about 3 working days within which to register a company with the Ministry of Trade & Industry, Co-operatives & Marketing. 11 ANNEX 1 LESOTHO’S MINIMUM WAGES (1 October 2005 – 30 September 2006) Ref Sector Monthly Weekly Daily Wage Wage Wage (Maloti) (Maloti) (Maloti) Clothing, Textile & Leather Manufacturing A.1. Textile General Worker 660.00 164.00 35.00 A.2. Textile Machine Operator – Trained 710.00 177.00 37.00 A.3. Textile Machine Operator – Trainee 660.00 164.00 35.00 818.00 205.00 43.00 1 442.00 341.00 78.00 Construction B.1. Construction worker B.2. Construction machine operator Wholesale & Retail C.1. Wholesaler, bakery, supermarket, furniture shop 830.00 207.00 44.00 C.2. Mini-supermarket, bakeries, cafes 810.00 202.00 43.00 Hospitality Sector D.1. Hotels 840.00 215.00 44.00 D.2. Restaurants & caterers 800.00 200.00 42.00 Service Sector E.1. Security guard – trainee 800.00 200.00 42.00 E.2. Security guard – trained 982.00 245.00 52.00 E.3. Funeral parlor 818.00 205.00 44.00 F. Small Business 490.00 122.00 26.00 G. Domestic Worker 252.00 66.00 15.00 H. General Minimum Wage 697.00 175.00 39.00 Source: Labour Code Wages Order, 2006 (Supplement No.2 to gazette NO. 49 of 29th September 20060 12 Selected Definitions “textile general worker” means a person employed in the clothing, textile and leather manufacturing sector doing all manner of tasks other than textile machine operator;” “textile machine operator-trained” means a person who operates machinery within the clothing, textile and leather manufacturing sector and who has completed more than six months within the industry or who has been certified as such. It also includes a person who operates standard or specialized single or multiple needle sewing machine in garments, glove and miscellaneous products in textile and kindred material including show sewing;” “textile machine operator-trainee” means a person who is a machine operator in clothing, textile and leather manufacturing industry but who has not completed six months within the industry or who has not been certified as such;” “general minimum wage” applies to any person employed in any other sector other than those that appear herein;” Note : These wages (A1 – A3) also apply to workers in the footwear industry. 13 LESOTHO’S BASIC CONDITIONS OF EMPLOYMENT Issue Summary Labour Code Ref. Core - discrimination Prohibited : concerning race, colour, sex, marital status, religion, political opinion, s5; s200 national extraction - freedom Employers & employees allowed to join trade union and/or employer organisation of s6 association their own choice - forced labour Prohibited s3; s7 - child labour Illegal to employ anyone under age of 15. Certain limitations on employment of young s3; s124 – persons (under 18) 129 Wages - Normal Minimum wages: i. trainee general worker M643.00 per month; ii. trained textile machine Labour Code operator M686.00 per month; iii. Trainee textile machine operator M643.00 per month Wages Order [wef :1 Oct. 2005] 2005 - overtime rates Normal rates x 1.25 (Monday-Friday). For work on rest days (normally Saturday & s118 Sunday) double wage rate for those that work a normal work week - piece rate & Permitted bonus - termination 2 weeks pay for each year of completed service with same employer. Benefit not paid benefits when worker is fairly dismissed for misconduct. Terminal benefits paid include pro-rata s79 leave & notice pay Working Hours - normal 45 hours per week (maximum for 5 day a week worker is 9hrs per day; maximum for 6 s117 – 118 day a week worker is 8hrs per day for 5 days, and 5 hours on 1 day) - overtime Maximum overtime allowed 11 hours per week. Exemptions under special s118 circumstances. - night work Allowed. Payment set by firm & employee/union agreement; failing which rates set by s3; s130 – Minister 131 Employers required to provide (but reasonable cost can be charged to worker) transport to and from work (to the nearest place within 10km radius of the employees’ place of employment) for workers working between 8 p.m. and 5 a.m. Issue Summary Labour Code Ref. Leave - annual 12 days paid leave (i.e. 1 days paid leave for each month of service with the same s120 employer) - pubic holidays 11 paid days per annum. Public holidays on falling on Sunday do not carry over to s121 Monday - sick 1st 6 months of employment all sick leave unpaid s123 2nd 6 months of employment with same employer (12 days paid leave) After 1 year with same employer 12 days sick leave on full pay; thereafter sick leave for up to 24 days (on half pay) for each period of 12 months continuous service - maternity - educational 6 weeks prior to birth; and 6 weeks after birth. Employees with 1years continuous s119(5); s133 service with the same employer shall be paid 2 weeks maternity pay limited to two – 137 confinements Labour Code Employers & employees to agree on paid 1 hour per day baby feeding arrangements for wages Order 6 months 2005 Employees allowed reasonable paid time-off for training (incl. shop-steward training) s122 Probation is for a period not exceeding 4 months S75 leave Probation - probation General Other No training levy(firms earning DCC to contribute 3% of payroll for training); no annual bonus, medical or retirement fund contributions; employers must take out an insurance policy to cover injuries arising out of industrial accidents (about0.3% of payroll); wages can be paid by electronic transfer 15 Lesotho Electricity Tariffs 2006 The following are the electricity tariffs (with effect from 1 January 2006 – increases come into effect on 1 January of each year) USAGE TARIFF MAXIMUM DEMAND CUSTOMERS (Maloti) NOTE for consumers using electricity entirely/predominantly for Commercial LV purposes other than industrial purposes, regularly having a maximum demand usage of 50kW measured in any 30 - Demand (kW) 133.3000 minute period in the course of a meter reading period a demand charge per kW of the maximum demand for each - energy charge 0.0819 (kWh) meter reading period, with a minimum charge of M1 593.46 per month energy charge for all units consumed for major non-industrial consumers wanting medium voltage. Commercial MV Costs of metering equipment to be borne by consumer - demand (kW) 132.6000 a demand charge per kW for all kW of the maximum demand for each meter reading period, with a minimum charge of M1 - energy charge 0.0740 (kWh) 593.46 per month energy charge for all units consumed for consumers using electricity for industrial purposes who Industrial LV regularly have a maximum demand in excess of 25kW measured in any 30 minute period during the course of a - demand (kW) 133.3000 meter reading period a demand charge per kW for all the kW of the maximum - energy charge (kWh) 0.0819 demand for each meter reading period, with a minimum charge of M1 274.70 per month energy charge for all units consumed 16 for major industrial consumers wanting high voltage. All high Industrial MV voltage metering equipment must be born by consumers - demand 132.6000 a demand charge per kW for all kW of the maximum demand for each meter reading period, with a minimum charge of M1 - energy charge 0.0740 (kWh) 274.70 per month energy charge for all units consumed NOTE : - LEC encourages consumers to install “power factor correction equipment” to reduce costs. - Additional 5% VAT applies to all bills. Source : Lesotho Electricity Corporation (LEC) : Schedule of Tariffs & Charges (2006) Lesotho Water & Sewage Tariffs Until 1 April 2006 Standing Charge (For all customers) M2.81 (nominal account administration fee) Domestic Customers – Water Band Rates A. 0 to 5 Kilolitres M1.86 per 1 000 litres B. 6 to 10 Kilolitres M3.10 per 1 000 litres C. 11 to 23 Kilolitres M5.51 per 1 000 litres D. above 23 Kilolitres M7.62 per 1 000 litres Non Domestic customers- Water All consumption M4.44 per 1 000 litres All types of customers – Sewerage / Industrial Waste Water Sewerage is charged M3.24 for 85% of water consumed (plus VAT) 17 LNDC FACTORY SHELLS : TYPICAL SPECIFICATION Structural Frame Portal or propped portal steel frame primed and coated in gloss enamel. Roof “Plain galvanized IBR”. “Sisalation” or “Bubble foil” insulation. No translucent sheeting. Side Cladding “Plain galvanized” IBR with steel windows burglar proofed to ventilators only. Walls “Approved concrete bricks” faced internally and externally to 1.2m AFFL. Ceramic wall tiles to kitchen and bathroom splashguards only. Floor Reinforced concrete 25Mpa, “Masterplate” floor hardening. Vinyl tiling to workers toilets. Carpet tiles to offices. Foundations Reinforced concrete footings. Standard Power Supply M5 – 100kVA (300m2); M10 – 150kVA (1000m2) M18 – 200kVA (1800m2); M20 – 315kVA (2000m2) M30 – 400kVA (2000m2); M30 – 400kVA (3000m2) M40 – 630kVA (4500m2); M50 – 850kVA (5000m2) Ventilation Steel framed windows; ridge ventilators; cooling fans in certain areas. Fire Fighting 10 kg portable fire extinguishers; 30 m fire hose reels. Sprinkler systems to M30’s, M40’s , M50’s and larger units in certain cases. Plumbing & Sanitary Stainless steel fittings in workers toilets. Vitreous china fittings and hot water plumbing to senior staff toilets. Under sink hot water geyser to kitchenette and senior staff toilets. Industrial-type toilet roll holders. Water Supply Main incoming 50mm galv. iron; 5000 litre elevated emergency storage tank in certain areas to ablution only. 18 Roller Shutter Door Chain operated, minimum height 4.2m AFFL. Guardhouse Standard design with fire place but no toilet. Main Gate Standard design. Perimeter Fencing Galv., welded mesh 2.1m high min; capped round posts and y-standards. Offices Dry wall partitioning mezzanine floor on steel frame at a maximum ratio of 125m2 to 1000m2 of factory space. Showers: Upon request. Canteens: Upon request. 19 LNDC / COMMARK LESOTHO APPAREL TRAINING CO-FINANCING SCHEME The LNDC / ComMark Lesotho Apparel Project training scheme is aimed at encouraging owners and managers of textile and clothing firms to train their staff in ways which will increase the productivity, competitiveness and the profitability of Lesotho’s textile and apparel industry. It is a co-financed scheme where ComMark (Lesotho) will reimburse the factory an agreed percentage of the training fee after the training has been successfully completed. The whole training incentive will be available in annual allocations for three years. Each year an amount will be allocated to each factory registered with the scheme. This amount will be based on the number of permanent employees at the factory. This amount will be available to the factory for the next twelve months to co-finance the training of staff. If a factory does not use its allocation within the allocated time period, the unused portion reverts back to the scheme. The co-financed scheme will reimburse factories for approved training fees on a declining basis. In the first year this reimbursement will be 50% of the fee, in the second year it will be 45% and in the third year 40%. Money from the Scheme cannot be used for accommodation, transport or similar costs of trainers or trainees. It may not be used for hiring training facilities, to subsidise for lost wages or income or to buy training equipment. It must be used for payment to training service providers that are not normally in the full time employ of the Company. At the scheme’s discretion it may be used to co-finance training manuals and materials. Staff from ComMark may want to attend or visit some of the training that takes place or may want to interview you or some of your staff who have been trained. To benefit from the Scheme you have to: Be involved in the textile and apparel industry Be located in the Kingdom of Lesotho Permanently employ fifty or more employees Have registered with the Scheme Agree to abide by the Rules of the Scheme 20 To register for the Scheme: Complete the registration form State how many permanent employees you had at the date mentioned Keep your allocated number and refer to this in all correspondence with the Scheme To claim from the Scheme: Source training from a Service Provider that is registered with the Scheme Obtain a training proposal from the registered Service Provider Get approval from the Scheme BEFORE the training starts Hold the training Pay for the training Submit the names of the people that were trained Submit proof that the training took place Submit proof that you have paid for the training Provide your company’s bank account details for reimbursement 21 PRINCIPAL ORGANISATIONS ACTIVE IN LESOTHO’S TEXTILES & APPAREL INDUSTRY Lesotho National Development Corporation (LNDC) The Lesotho National Development Corporation is a development finance institution and investment promotion agency which is in the business of facilitating private sector development and investment inflow into Lesotho. The LNDC will assist new investors in establishing their businesses; provides investors with significant aftercare once they have been established; and, rents industrial property to investors. Chief Executive Officer : Peete Molapo Street : 9th Floor, Block A, Development House, Kingsway, Maseru, Lesotho Post : Private Bag A96, Maseru 100, Lesotho Tel : +266 22312012 E-mail : info@lndc.org.ls Web : www.lndc.org.ls Fax : +266 22310038 Ministry of Trade & Industry, Co-operatives & Marketing (MTICM) The Ministry of Trade & Industry, Co-operatives & Marketing is the national government department that is responsible for the development and management of Lesotho’s industrial and trade policies. The MTICM plays a role in processing applications for imports and exports, the registration of firms, etc. The Minister of Trade & Industry chairs the Inter-Ministerial Task Team on Attracting and Maintaining Foreign Direct Investment in Lesotho’s Textiles & Apparel Industry. This Task Team, which meets at least on a monthly basis, addresses a range of issues related to Lesotho’s textiles and apparel industry. Minister of Trade & Industry, Cooperatives & Marketing: The Honourable, Mpho Malie Ministry Principal Secretary: David Rantekoa Post : PO Box 747, Maseru 100, Lesotho Tel : +266 22312802 E-mail : psmticm@leo.co.ls Web : www.lesotho.gov.ls Fax : +266 22310326 22 Ministry of Employment & Labour The Ministry of Employment and Labour is the government Ministry responsible for formulating and implementing labour market policies. The Ministry has an inspectorate that is responsible for ensuring compliance with the country’s labour laws; the Ministry is also responsible for issuing of work permits. Minister of Employment & Labour: The Honourable Moses Masemene Labour Commissioner: 'Mamohale Matsoso Post : Private Bag A116, Maseru 100, Lesotho Tel : Ministry +266 22322602 Tel: Labour Commissioner +266 22322181 Fax: +266 E-mail : Labour Commissioner : labcom@leo.co.ls Ministry of Home Affairs & Public Safety The Ministry of Home Affairs & Public Safety is the government Ministry responsible for issuing residence permits, and all other matters related to border controls. Minister of Home Affairs & Public Safety: The Honourable Archibald Lehohla Ministry Principal Secretary: Lefa Mokotjo Post : PO Box 174, Maseru 100, Lesotho Tel : Ministry +266 22323771 Tel: Principal Secretary: +266 22323526 Fax: +266 22310587 23 Lesotho Textile Exporters’ Association (LTEA) The Lesotho Textile Exporters’ Association is a national organisation which represents the majority of Lesotho’s textile and garment exporters. The LTEA regularly interacts with all branches of the Government of Lesotho, and with a range of other Lesotho stakeholders (e.g. trade unions, utility companies, etc). President : Jennifer Chen Post : PO Box 15507, Maseru 100, Lesotho Tel : +266 22321823 E-mail : jennifer.chen@carrywealth.com Fax : +266 22321877 Lesotho Industrial Employers’ Association The Lesotho Industrial Employers’ Association (LIEA) is a regionally based employers’ organisation whose membership is concentrated in the towns of Maputsoe and Ha Nyenye. LIEA is affiliated to the Association of Lesotho Employers. President: John Lyon Post : PO Box 1463, Maputsoe 350, Lesotho Tel : +266 22430303 E-mail : john.lyon@reebok.co.za Fax : +266 22430012 Association of Lesotho Employers (ALE) The Association of Lesotho Employers is a national employers association with some members who are active in Lesotho’s textile and garment sector. Executive Director: Advocate Makeka Post : PO Box 1509, Maseru 100, Lesotho Tel : +266 22315736 E-mail : alemp@leo.co.ls Fax : +266 22325384 24 Factory & Allied Workers’ Union (FAWU) The Factory & Allied Workers’ Union is the largest trade union active in Lesotho’s textiles and apparel industry. In an audit of trade union membership (mid-2005) FAWU was said to have 10 265 members. General Secretary: Macaefa Billy Post : PO Box 2433, Maseru 102, Lesotho Tel : none Fax : +266 22317635 Cell GS : +266 62771744 E-mail : fawu@leo.co.ls Lesotho Clothing & Allied Workers’ Union (LECAWU) The Lesotho Clothing & Allied Workers’ Union is the second most representative trade union active in Lesotho’s textile and apparel industry. In an audit of trade union membership (mid-2005) LECAWU was said to have 5 332 members. General Secretary: Daniel Maraisane Post : PO Box 11767, Maseru 100, Lesotho Tel : +266 22320958 Fax : +266 22310412 Cell GS : +266 58700696 E-mail : lecawu@lesoff.co.za 25 ComMark ComMark is a development project of the British Government’s Department for International Development (DFID). ComMark’s Lesotho textile and apparel intervention aims to assist all Lesotho stakeholders to become more competitive with the ultimate aim of assisting Lesotho’s poor. ComMark is located within the offices of the LNDC. Programme Manager: Andy Salm Long Term Technical Assistant: Mark Bennett Training Programme Manager: Mantai Kulehile Street : 6th Floor, Block A, Development House, Kingsway, Maseru, Lesotho Post : Private Bag A96, Maseru 100, Lesotho Tel : +266 22312012 E-mail : mark.bennett@leo.co.ls Web : www.commark.org Fax : +266 22310038 Administrator Duty Credit Certificate Scheme (DCC) While the issuance of Duty Credit Certificates is the responsibility of the Ministry of Trade & Industry Co-operatives & Marketing, the administration is outsourced to a private sector provider – Baffoe & Associates. Any extra-SACU exporter wanting to participate in the scheme must register with the Administrator; all claims will be processed by the Administrator. DCC Administrator: Frank Baffoe Post: PO Box 7590, Maseru 100, Lesotho Tel : +266 22312269 E-mail : Fax: +266 22319738 b&a-holdings@ilesotho.com Lesotho Revenue Authority (LRA) The Lesotho Revenue Authority is the organisation that collects all taxes and is responsible for customs administration. The LRA has a help desk at its head office which is able to assist taxpayers. Post : PO Box 1085, Maseru 100, Lesotho Tel : +266 22323796 Fax : +266 22312091 Toll Free: 8002 2006 E-mail : info@lra.org.ls Web site: www.lra.org.ls 26 DOING BUSINESS IN LESOTHO Lesotho Public Holidays 2006 Day Date New Year’s Day Sunday 01 January 2006 Moshoeshoe’s Day Saturday 11 March 2006 Good Friday Friday 14 April 2006 Easter Monday Monday 17 April 2006 Worker's Day Monday 01 May 2006 Ascension Day Thursday 25 May 2006 Heroes Day Thursday 25 May 2006 King’s Birthday Monday 17 July 2006 Independence Day Wednesday 04 October 2006 Christmas Day Monday 25 December 2006 Boxing Day Tuesday 26 December.2006 Note: Public holidays falling on a Sunday do not become a public holiday on the following Monday Lesotho Working Hours Civil Service working Hours Generally 08h00 to 16h30. Lunch break mainly between 12h45 and 14h00 Lesotho Revenue Authority Generally 08h00 to 17h00. Commercial Sector Generally 08h00 to 17h00 Manufacturing Generally 07h00 to 17h00. Lunch break in garment sector mainly between 12h00 and 13h00 27 Commercial Banks Weekdays: generally between08h30 and 15h30 Saturdays: generally between 08h30 and 11h00 28 LESOTHO’S : TELECOMMUNICATIONS & INTERNET SERVICES Telecommunications Telecom Lesotho (fixed line service provider) Physical Address : Kingsway (Opposite Main Post Office), Maseru, Lesotho Postal Address : PO Box 1037, Maseru 100, Lesotho Tel : +266 22211000 / 22211624 Fax : +266 22211170 / 22211705 Web site : www.telecom.co.ls Vodacom Lesotho (cellular service provider) Physical Address : Block B, 7th Floor, LNDC Development House, Kingsway, Maseru, Lesotho Postal Address : PO Box 7387, Maseru 100, Lesotho Tel : +266 22212000 Fax : +266 22311079 / 22311187 Web site : www.vcl.co.ls EcoNet Ezicel Lesotho (cellular service provider) Physical Address : Agricultural Bank Building, Kingsway, Maseru, Lesotho Postal Address : PO Box 15511, Maseru 100, Lesotho Tel : +266 22214800 Fax : +266 22327858 E-mail : customercare@eel.co.ls Web site : none Internet LEO Physical Address : Taoana Centre, Orpen Road, Maseru, Lesotho Postal Address : PO Box 11072, Maseru 100, Lesotho Tel : +266 22322772 Fax : +266 22317816 Web site : www.leo.co.ls Note: Leo can also assist in registering an internet domain name. 29 iLesotho / Comnet Physical Address : 4 Tulley Road, Maseru, Lesotho Postal Address : PO Box 1045, Maseru 100, Lesotho Tel : +266 22317645 Fax : +266 22317920 E-mail : Web site : www.ilesotho.com Lesotho Telecom Also offers internet services (including broadband) NOTE : All of the above, while being headquartered in Maseru, most are able to offer services in other parts of Lesotho. 30 LESOTHO’S BANKING SECTOR Central Bank of Lesotho Physical Address : Corner Airport & Moshoeshoe Roads, Maseru, Lesotho Postal Address : PO Box 1184, Maseru 100, Lesotho Tel : +266 22314281 / 22324281 Fax : +266 22310051 / 22310679 E-mail : cbl@centralbank.org.ls Web site : www.centralbank.org.ls Lesotho Bank Physical Address HQ : Lesotho Bank Tower, Kingsway, Maseru, Lesotho Postal Address : PO Box 1053, Maseru 100, Lesotho Tel : +266 22315737 Fax : +266 22317321 Swift code : SBICLSMX E-mail : matsosot@stanbic.com Branches : Maputsoe; Maseru; Mafeteng; Mohales Hoek First National Bank (Lesotho) - FNB Physical Address HQ : Shop 4, LNDC Building, Kingsway, Maseru, Lesotho Postal Address : PO Box 11902, Maseru 100, Lesotho Tel : +266 22222200 Fax : +266 22222222 Swift code : FIRNZAJJ E-mail : maseru@fnb.co.za Branches : Maseru 31 Standard Bank (Lesotho) Physical Address HQ : 1st Floor, Standard Bank Building, Kingsway, Maseru, Lesotho Postal Address : PO Box 115, Maseru 100, Lesotho Tel : +266 22312423 Fax : +266 22310235 Swift code : SBICLSMX E-mail : khoabanem@stanbic.com Web site : www.standardbank.co.ls Branches : Maseru; Mafeteng; Mohales Hoek Nedbank (Lesotho) Physical Address HQ : Nedbank Building, Kingsway, Maseru, Lesotho Postal Address : PO Box 1001, Maseru 100, Lesotho Tel : +266 22312696 Fax : +266 22310025 Swift code : NEDLLSMX E-mail : imakeka@nedcor.com Web site : www.netbank.co.ls Branches : Maputsoe; Maseru; Mafeteng; Mohales Hoek 32 MANAGING YOUR LESOTHO APPAREL ORDERS Should a Brand or retailer want to source apparel products from Lesotho they may want to appoint, for comfort, a sourcing house which can supervise the production of their orders. There are a number of Southern African regional sourcing agencies that have built-up considerable experience in overseeing all aspects of orders being undertaken in Lesotho. African Sourcing Based in Durban, African Sourcing specializes in sourcing the correct factories for the right clients, having account managers / merchandisers co-coordinating the day-to-day communication between the factories and client, thereby being the eyes and ears for the client in the region. African Sourcing has a team of Quality Auditors stationed in Lesotho (a head QA, and in-line inspectors giving daily progress reports), while its executive management visit Lesotho at least once a week). They specialize in woven and denim bottoms, and knits including polar fleece, and other man-made items which carry high duty into the USA. Contact : Don Collopy Chantel Collopy : cell +27 82 6544555; e-mail : don@africansourcing.com : cell +27 82 8918000; e-mail : chantal@africansourcing.com Address : 719 Currie Road, Durban 4001, KwaZulu-Natal Province, South Africa Tel : +27 31 2099973 (work) +27 31 2093773 (after hours) Fax : +27 31 2078795 Cool Ideas Cool Ideas was established in early 2003 by Belinda Edmonds and Chris Wynne-Potts who have between them 25 years experience in Southern Africa's textile and garment industries. Cool Ideas offers customised service packages to meet customer requirements from basic Quality Audit services to full package FOB sourcing – current USA customers include Russell Corporation and Kids International. It has QA staff placed in Ficksburg (adjacent to Lesotho) ensuring continual QA presence in all factories in which its customers have production. This is reinforced through regular and frequent on-site visits by experienced, dedicated and professional merchandising teams and management. Contact : Belinda Edmonds Chris Wynne-Potts : cell +27 82 9040599; e-mail : Belinda.edmonds@cideas.co.za : cell +27 82 8814635; e-mail : potts@netdial.co.za Address : 1st Floor Fay Fenn House, 3 Haygarth Road, Kloof 3610, KwaZulu-Natal Province, South Africa Tel : +27 31 7646580 Fax : +27 31 7646581 33 Intertek Testing Services Intertek, based in Cape Town, South Africa, assist firms to identify, control and monitor quality concerns and related issues during production and before shipping. Intertek undertakes the following kinds of inspection activities : factory evaluation, pre-production inspection, fabric inspection, during production inspection, final random inspection of finished goods, loading supervision, production & delivery monitoring, etc. The testing laboratory also offers and extensive range of textile testing services for the American, European and local markets. Contact (Inspection & Auditing) : Sabrina Lane : +27 83 4510488; e-mail sabrina.lane@intertek.com Contact (Textile Testing) : André van Zyl : +27 21 4157000; e-mail andre.vanzyl@intertek.com Address : 9th Floor, 2 Long Street, Cape Town, 8001, Western Cape Province, South Africa Post : PO Box 8379, Roggebaai, 8012, Western Cape Province, South Africa Tel : +27 21 4157000 Fax : +27 21 4185127 34 GETTING TO LESOTHO AIR Johannesburg International Airport to Bloemfontein Airport Moshoeshoe International Airport SA Airlink flies from Johannesburg to Moshoeshoe A number of South African airlines (SAA, SA Airlink, airport daily (Moshoeshoe is approximately 30 km Comair) fly to Bloemfontein on a daily basis from from the Maseru CBD). The flight takes 70 minutes. Johannesburg, Cape Town, Durban and Port Bookings : www.flysaa.com Elizabeth. Once in Bloemfontein it is a 155km road trip to Maseru. ROAD Road : Johannesburg to Maseru (430km) Road : Durban to Maseru (550km) Leave JHB on the N1 South towards Bloemfontein. Take the N3 until Harrismith (in the Free State) turn Pass Kroonstad and at Ventersburg turn left onto the left onto the N5. About 5km out of Harrismith turn left R70. Drive past Senekal and take the Marquard road onto the R74; after about 10km the R74 becomes the (R707). At Marquard turn left onto the R708. R712. Pass Phuthaditjhaba and drive through the Immediately after you pass the town of Clocolan, turn Golden Gate National Park until you get to Clarens. right onto the R26. About 4km after Ladybrand turn At Clarens turn left onto the R711. At the town of left onto the N8 and you will reach the Maseru Bridge Fouriesburg turn left onto the R26. If you are going to border post in about 14km. Maputsoe cross the RSA-Lesotho border at Ficksburg; if you are going to Maseru carry on onto Ladybrand. About 4km after Ladybrand turn left onto the N8 and you will reach the Maseru Bridge border post in about 14km. Road : Bloemfontein to Maseru (155km) Road : East London to Maseru (570 km) If at the airport turn left onto the N8, pass the towns of Take the N6 to Aliwal North. About 31km outside of Botshabelo and Thaba Nchu. About 58km after Aliwal North (at the town of Rouxville) turn right onto Thaba Nchu the N8 will veer to the right. After about the R26. Pass the towns of Zastron, Wepener and 14km you will reach the Maseru bridge border post. Hobhouse until you reach the N8. Turn right onto the N8, after 12km the N8 veers right. You will reach the Maseru Bridge border post in about 14km. 35 Road : Cape Town to Maseru Take the N1 to Bloemfontein. At Bloemfontein turn onto the N8 (see Bloem to Maseru route above). Car Hire : The following car hire companies operate in Maseru. Avis : Tel : +266 22320087; fax : +266 22320087 web : www.avis.co.za Budget : Tel : +266 22316432; fax : +266 web : www.budget.co.za Imperial : Tel : +266 22350292; fax : +266 22250290 web : www.imperialcarrental.co.za NOTE : Car hire companies sometimes charge excessive car rental fees if a vehicle is picked-up in Lesotho and then dropped-off in South Africa (and vice versa). Maseru Taxis : - if you are staying at the Lesotho Sun they run a free shuttle service to and from Moshoeshoe International airport. - Mike-the-Taxi picks-up passengers on every flight coming into and leaving from Moshoeshoe International Airport. Cost M50.00. Contact Mike on: +266 58855527. - Moonlight Taxis run a door-to-door taxi service within Maseru. The standard fee is between M20.00 and M25.00 per trip. Moonlight may be contacted on: +266 22312695. 36 WHERE TO STAY IN LESOTHO MASERU SUN HOTEL LESOTHO SUN HOTEL 12 Orpen Road Hilton Road Old Europa Maseru Maseru Lesotho Lesotho Central Reservations : +27 11 7807860 Central Reservations : +27 11 7807800 Tel : +266 22312434 Tel : +266 22313111 Fax : +266 22310158 Fax : +266 22310104 E-mail : maseru@sunint.co.za E-mail : lesoresv@sunint.co.za Web : www.suninternational.com Web : www.suninternational.com Post : Private Bag A84, Maseru 100, Lesotho Post : Private Bag A68, Maseru 100, Lesotho NOTE: The Maseru Sun offers LNDC guests NOTE: The Lesotho Sun runs a shuttle service to preferential tariffs, and runs a shuttle and from Maseru’s airport. service to and from Maseru’s airport. VICTORIA HOTEL LANCERS INN HOTEL Kingsway Road (opposite Basotho Hat) Cnr, Kingsway & Pioneer Roads Maseru Maseru Lesotho Lesotho Reservations : +266 22313687 Reservations : +266 22312114 Fax Fax : +266 22313687 : +266 22310223 E-mail : hotelvictoria@leo.co.ls E-mail : lancers-inn@ilesotho.com Web : none Web : none Post : PO Box 9740, Maseru 100, Lesotho Post : Private Bag A216, Maseru 100,Lesotho 37 LADYBRAND : Places to Stay 20km from Maseru – border post open 24 hours Web site : Free State Provincial Government – Tourism (see : www.dteea.fs.gov.za) - click tab “accommodation” (top of screen) - keep view “all types of accommodation” - under “area / location” select Ladybrand, click “GO” FICKSBURG : Places to Stay 3km from Maputsoe / 10km from Ha NyeNye – border post open 24 hours Web site : Free State Provincial Government – Tourism (see : www.dteea.fs.gov.za) - click tab “accommodation” (top of screen) - keep view “all types of accommodation” - under “area / location” select Ficksburg, click “GO” 38