Classroom Syllabus MC 506 QUANTITATIVE METHODS FOR MANAGERS 3 Credit Hours Effective: September, 2009 Instructor: Johan Winbladh E-mail: jwinbladh@vsm.sk Office Hours: By appointment REQUIRED RESOURCES Anderson, D. R., Sweeney, D. J., & Williams, T. A. (2008). An introduction to management science: Quantitative approaches to decision making (12th ed.). Cincinnati, OH: South-Western. Whitaker, A. (2010). Research and APA style guide. Bratislava, Slovakia: City University of Seattle. Available online at http://www.vsm.sk/en/students/academic-support/ or for purchase in the CU Slovakia library. Access to a personal computer and the Internet is required. All written assignments must be wordprocessed and in APA style. Copyright 2001-2009 by City University of Seattle All rights reserved MC 506 QUANTITATIVE METHODS FOR MANAGERS This document provides an overview of the course foundation elements and assignments. For information about general City University of Seattle policies, please see the City University of Seattle catalog. If you have additional questions about the course, please contact your instructor. Attendance Requirement Students must take part in all class activities. Failure to report for 25% of the classes (class hours) will result in being dropped from the class. (Loss of eventual complete Financial Aid will result.) Late Assignments Policy No late papers will be accepted. Notification to Students with Disabilities If you are a student with a disability and you require certain help, please contact the program manager or your instructor as soon as possible. SCHOLASTIC HONESTY POLICY City University of Seattle expects each student to do his/her own work. The University has "zero tolerance" for cheating, plagiarism, unauthorized collaboration on assignments and papers, using "notes" during exams, submitting someone else's work as one's own, submitting work previously submitted for another course, or facilitating acts of academic dishonesty by others. Scholastic Honesty policy applies also to online discussions that represent a part of assignments in online courses. You should cite all the information. Every reference material used in discussion contributions must be cited according to the current Research & APA Style Guide. The penalties are severe! A first offense results in a zero grade for the course and suspension for one quarter; a second offense can result in a zero grade for the course and suspension for two or more quarters; a third offense can result in expulsion from the University. The Policy and Procedures may be found http://www.vsm.sk/en/students/scholastic-honesty/policies-andprocedures/ . In addition to providing your work to the instructor for grading, you must also submit an electronic copy for the City University of Seattle archives (unless the work is specifically exempted by the instructor). You will not receive a grade for particular work until and unless you submit this electronic copy. The procedure for submitting work to the archives is to upload it via the website http://www.vsm.sk/en/students/on-linecenter/uploader/uploader.html . Files should include the cover page of the work with the student name, instructor name, course name and number, and date. File names should indicate the type of assignment, such as “researchpaper.doc”, “casestudy.doc” or “ thesis.doc” (student name should not be a part of the file name because the system adds it). All files received into the archives are submitted to www.TurnItIn.com for plagiarism checking. COURSE DESCRIPTION In order to be effective in today’s increasingly complex and computerized business environment, managers need to use a variety of mathematical and scientific tools for analysis, planning, monitoring, and decision making. This course covers important quantitative management techniques, including basic statistics, linear programming, regression analysis, project and inventory modeling, and decision making and forecasting methodology. By learning the concepts and how to apply the tools to practical business situations, students will acquire a necessary foundation for most of the other courses in their MBA programs, as well as for their future business careers. LEARNING GOALS Upon the successful completion of this course, you will be able to: 1. Compare and contrast the quantitative and qualitative approaches to management decision making; 2. Solve linear programming problems to identify optimal solutions; 3. Analyze quantitative case problems and prepare managerial recommendations; 4. Develop network representations; 5. Develop activity schedules for project networks; MC 506 SYL Page 2 Eff: 09/2009 6. Synthesize data as part of problem sets; 7. Prepare recommendations for simulations; 8. Evaluate how decision analysis is used to identify the best decision alternative; 9. Develop forecasts using both quantitative and qualitative methods; 10. Solve linear programming problems with the use of a computer software program. CORE CONCEPTS To achieve the goals of this course, you will need to master the following core concepts: 1. Quantitative analysis and decision making; 2. Linear programming problems for maximization and minimization problems; 3. Models of cost, revenue, and profit; 4. Breakeven analysis; 5. Graph linear equations; 6. Interpret computer output and solutions; 7. Sensitivity analysis; 8. Network models: Transportation, Assignment, Transshipment, and Production and Inventory; 9. Project scheduling with PERT/CPM; 10. Inventory models: Economic Order Quantity (EOQ), Economic Production Lot-Size, Single-Period, Quantity Discounts for the EOQ, Order-Quantity, Reorder-Point, Periodic-Review, and Just-in-Time; 11. Simulations; 12. Decision analysis in the face of uncertainty or risk; 13. Smoothing methods, trend projection, trend and seasonal components, and regression analysis in forecasting; 14. Qualitative approaches to forecasting: Delphi method, Expert judgement, Scenario Writing, and Intuitive approaches. RECOMMENDED SUPPLEMENTARY RESOURCES The CU Slovakia library home page is at http://library.cutn.sk/. For additional help, visit the Slovakia library or submit your question in the Contact Us section of the Slovakia library’s web site. As a City University of Seattle student, you have access to library resources regardless of where and how you are taking this class. To access the resources that are necessary to complete your coursework and assignments, visit the library menu in the My.CityU portal at http://my.cityu.edu. A good place to begin your research is through the program or course resource sections that provide links to relevant journals, books, and Web sites. Search the library's online catalog to locate books and videos, and place requests to have items mailed to you (services vary by location). Search the online databases for journal, magazine, and newspaper articles. Articles that are not available full text in the library's collection can be requested from other libraries and delivered to you electronically. MC 506 SYL Page 3 Eff: 09/2009 For additional help, submit your question via the Ask a Librarian e-mail service available through the portal or call 800.526.4269 (U.S. or Canada) or 425.709.3444. OVERVIEW OF COURSE ACTIVITIES AND GRADING The grade you receive for the course will be derived using City University of Seattle’s decimal grading system, based on the following: Assignments Case Problems (two @ 25%) 50% Final Examination 50% Practice Problems 0% TOTAL 100% Please see the current City University of Seattle catalog or consult your instructor for guidance in determining your decimal grade. EXPLANATION OF ASSIGNMENTS AND GRADING CASE PROBLEMS The two case problems are described below. For each case, you are to choose one of the alternatives listed. (Your instructor will assign the cases in class.) The list of cases can be changed. The case problems should use the required computer software or other appropriate software approved by the instructor. For each case problem, you are required to develop a managerial report which consists of an appropriate combination of several of the following elements (as specified in the text): graphical representation of data, establishment of a decision tree, development of a model, development of a computer program, evaluation of alternative systems, synthesis of data, summary of findings, and the preparation of recommendations. Your instructor will provide the specific format and guidelines for your case problems. Case Problem #1 One of the three case problems described in Chapter 2 or chapter 10 of your textbook. Case Problem #2 One of the case problems described in either Chapter 11, 14 or 16 of your textbook. Grading Criteria for Case Problems Clear demonstration of ability to employ concepts, methods, and techniques Logical and sequential development of results and recommendations 20% Appropriate depth of analysis 20% Appropriate organization and format 10% Successful problem completion 10% Grammar, spelling, and syntax 20% TOTAL 100% MC 506 SYL Page 4 Eff: 09/2009 20% FINAL EXAMINATION You should be prepared to answer a variety of types of questions pertinent to the concepts covered or suggested by the course materials, assignments, and activities. Your instructor may provide you with additional information about the content, style, and grading criteria of exams in this course. Grading Criteria for Essay Questions on Examination Clear grasp of major issues posed by the question Valid arguments; appropriate supportive detail Appropriate analysis, evaluation, and synthesis Demonstrated ability to employ terms, concepts, and frames of reference from texts, lectures, and other course materials Proper organization and logical flow of responses TOTAL 20% 20% 20% 20% 20% 100% PRACTICE PROBLEMS Your instructor will assign practice problems to help enhance your learning of the course material. The problems are not graded but are to be used for your own feedback and study. PROFESSIONAL PRESENTATION OF WRITTEN WORK All assignments submitted for this course should be of professional quality. The student should present each paper in a format that would be appropriate for submitting to upper management. This course requires that you use the American Psychological Association (APA) style in preparing any written work where other sources are used. A recommended style guide is included in the Required Resources section. Refer to this style guide for proper format, referencing methods, and bibliographic format. References should be cited for all facts, ideas, conclusions, and opinions not your own. A proper title page should preface all written assignments, unless otherwise required. The title page should include: your name, the title of the paper, the name and number of the course, the date submitted, and the name of the instructor. Your instructor may prefer you to submit your written assignments electronically. Hard copies of your work should be typed or word-processed on white A4 paper and double spaced. Some assignments may require that your work be prepared on a computer spreadsheet. When submitting hard copies, do not use binders or special covers. Staple your completed assignments in the upper-left hand corner. Your instructor may have different or additional requirements for the submission of written work. RECOMMENDED COURSE SCHEDULE The schedule for course activities and assignments is below. If you find you are unable to complete the assignments as scheduled, contact your instructor. Your instructor may elect to adjust the outline to meet the unique needs of the class. MC 506 SYL Page 5 Eff: 09/2009 Note: The specific weekly end of chapter practice problems will be determined by the instructor. These problems are not graded and solutions to some are located in the solutions manual in the book. SESSION TOPICS AND ASSIGNMENTS READINGS 1 Introduction An Introduction to Linear Programming Linear Programming: Sensitivity Analysis and Interpretation of Solution Practice Problems; 1.4, 1.8, 1.10, 1.12, 2.1, 2.3, 2.6, 2. 10, 2.22, 3.3 Chapters 1.1-1.5 and 2.1-2.5 Chapter 3.1-3.3 2 Distribution and Network Models Project Scheduling: PERT/CPM Practice Problems; 9.1, 9.6, 9.15, 10.3, 10.4, 10.6 Chapter 9.1-9.3 Chapter 10.1-10.3 3 Inventory Models Practice Problems; 11.1, 11.2, 11.4, 11.13 Chapter 11.1-11.4 4 Waiting Line Models DUE: Case Problem #1 Practice Problems; 12.2, 12.4, 12.5, 12.12, 12.18 Chapters 12.1-12.3 5 Simulation Practice Problems; 13.2, 13.5, 13.6, 13.10 Chapter 13.1-13.3 6 Decision Analysis Forecasting DUE: Case Problem #2 Practice Problems; 14.2, 14.3, 14.7, 16.1, 16.4, 16.14, 16.25, 16.34 Chapter 14.1-14.3 Chapter 16.1-16.5 7 DUE: Final Examination MC 506 SYL Page 6 Eff: 09/2009