NUS BUSINESS SCHOOL BMA 5104 GLOBAL STRATEGIC MANAGEMENT Lecturer: Office: Telephone: e-mail: Dr. Nitin Pangarkar BIZ1 (MRB), 6-6 6516-5299 bizpn@nus.edu.sg Course objectives and focus The course aims to provide participants with the basic theoretical knowledge, skills, and sensitivities that will help them deal effectively with key management issues and challenges in today’s global business environment. We intend to explore the major issues and challenges facing companies with worldwide operations as seen by the managers themselves. We will address the following issues: 1. 2. 3. 4. 5. 6. 7. Motivations for firms to globalize Circumstances under which globalization may not be a useful strategy Global versus regional strategy How can global firms compete in emerging markets? ‘Global challengers’ from emerging markets Different ‘types’ of global strategy Specific aspects of global strategy: market selection, pace of expansion and mode of entry selection. 8. The organizational challenges in implementing global strategies Each of these areas poses the multi-disciplinary issues that are the hallmark of the general manager’s job. The course will offer plenty of opportunities for students to: bring their diverse perspectives and experiences; solve complex business problems; and build on the knowledge acquired in several previous functional courses. We will talk about interesting companies including the following: 1. Asia Pacific Breweries (Tiger Beer) (Singapore) 2. Osim (Singapore) 3. Asian Paints (India) 4. Jollibee (Philippines) 5. Schindler in India and a few others Course materials Required reading: 1. I will make a set of readings available on library e-Reserves, which will substitute for a book. One reason for doing so is that each student will be required to purchase a simulation access code which costs about $50 (approximate, can vary a bit) 2. A few cases (indicated by* next to them) will be from the Business Strategy in Asia (3rd edition) by Singh, Pangarkar and Heracleous (2010). Two copies of the book will be available on RBR. I will also check about getting copyright permissions and making PDF files available through IVLE. Optional/ supplementary reading 1. C.A.Bartlett, S. Ghoshal, and P Beamish, 2008. Transnational Management: Text, Cases and Readings in Cross-Border Management. Fifth Edition. McGraw Hill. 2. Vijay Govindarajan, Anil K. Gupta and H. Wang 2008. The Quest for Global Dominance, Josey Bass Publishers (available on RBR). Evaluation Your grade for the course will be determined based on the following criteria Assessment criteria Class Participation + Forum Weightage 20 Four write-ups through the term (one on a set of readings + three on cases) 20 Simulation decisions (performance in simulation)# 30 2 page simulation write-up# 10 Presentation on a topic or company# 15 Peer review of another group’s presentation 5 # indicates group assignment Each student will be required to purchase a simulation access code from the NUS co-op. Though the simulation decisions are supposed to be at the group level, the software company (McGraw Hill) insists that we purchase individual simulation packs (just like Microsoft or any other software firm). Session-wise coverage Session no. 1 2 Topic Readings + comments Discussion of course administrative issues Optional: Kenichi Ohmae (1995). Putting global logic first, HBR (an excerpt of his book: The end of the nation state). Adopts the country perspective but is interesting because he is one of the first proponents of the global movement. Introduction to the phenomenon of Globalization The ‘To go global or not’ debate George S. Yip, George A. Coundouriotis (1991). Diagnosing global strategy potential: The World Chocolate Confectionery Industry, Strategy and Leadership, 19(1): 414. 3 Case discussion: William Holstein (2008). Indian outsourcers go global. Strategy+ business.com Optional (it’s a bit difficult to read but is very insightful for its approach): Pankaj Ghemawat, Global value creation: The adding value scorecard, from Redefining global strategy: Crossing borders in a world where differences still matter, HBS Press Asia Pacific Breweries Regionalization Strategy 4 The case against going global Discussion Marcus Alexander and Harry Corine (2008). When you shouldn’t go global, HBR. Globalization in the supermarket industry Guest speaker Dr Andreas Birnik (date is subject to availability of the speaker) 5 Case discussion: Jollibee Foods International Regional versus global strategy 6 The challenge (and rewards) of competing in emerging markets Case study: Read and prepare Simon Collinson and Alan Rugman (2007). The regional character of Asian multinational enterprises, Asia Pacific Journal of Management Chips and Biryani’, Forbes Global 2000 (about the experience of Cadence in India), April 17, 2006. Making China your second home market: An interview with the CEO of Danfoss, McKinsey Quarterly, Feb 2006. William Melor and Femi Adi (2011) Citigroup collides with death in Indonesia emerging market debt, Bloomberg Markets Magazine, June 30, 2011. Optional: Warren Liu (2008). KFC in China: Secret Recipe for Success. John Wiley Optional: Usha CV Haley (1998). The hair of the dog that bit you: Successful market strategies in post-crisis SE Asia. Marketing Intelligence and Planning, 18(5): 236. (An interesting account of Unilever’s success in Indonesia) Recess week 7 Case discussion: Silvio Napoli and Schindler India Case study: Read and prepare Catching up 8 Guest speaker The local firm Ramesh Sankar (ex GE Asia Pac manager) (date is subject to availability of the speaker) 9 perspective: How firms in emerging markets can cope with global competition Arindam K Bhattacharya and David C Michael (2008). How local companies keep multinationals at bay. HBR, March, Jie Wu and Nitin Pangarkar (2006). Rising to the global challenge: Strategies for emerging market firms, Long Range Planning, 39(3), 2006, 295-313. How emerging market firms are challenging their global rivals Tarun Khanna and Krishna Palepu: Emerging giants: Building world class companies in developing markets, Harvard Business Review, Oct 2006. Global champions from emerging markets, McKinsey Quarterly, 2005, Issue 2. Ming Zeng and Peter Williamson (2003). The hidden dragons, HBR, October 2003, Case discussion: Asian Paints* 10 11 12 13 14 Case study: Read and prepare Case discussion: Osim and Brookstone Case study: Read and prepare Designing global strategy Govindarajan, Gupta and Wang (2008), Chapters 2 and 3 (only chapter 2 may be available on library reserves because of copyright issues). The book is available on RBR. Karnani, Aneel and Wernerfelt, Birger, Multiple point competition, Strategic Management Journal, vol. 6 (1), 1985, pp. 87-96; Competitive rivalry and interaction (cross-subsidization and price competition across national markets) Informal simulation presentations (abt 57 mins each group + Q&A) To be announced To be announced Presentations (abt 20 mins each group + Q&A) To be announced To be announced Each group is required to make a presentation on the internationalization of a selected company General standards and evaluation process: 1. Participating in class is important to learning strategy through the case method. It gives you an opportunity to discuss your proposed solution with peers. In the process, you can judge clarity of your own thoughts as well peers' reaction to your ideas. Attending as many classes as possible is important for receiving a good grade on class participation. 2. There may not be one correct answer to the question posed in the case though some answers may be more correct than others. The quality of supporting reasoning that you provide for choosing one alternative over others will be used to evaluate your contribution to the class discussion. Class participation also means listening to other people and being sensitive to their points of view. 3. Please read, in advance, the cases and the readings assigned for every class. If you are not prepared for any class, please let me know in advance so that I don't inadvertently embarrass you. Individuals and/or groups may be called on to present their analyses in class. 4. Feel free to come and talk to me regarding any aspect of the course including your individual performance or issues discussed in the class. Suggestions for improving the quality of class discussion are always welcome. 5. The following rules will need to be adhered to for distraction-free discussions o Notebook/ laptop computers cannot be open o Handphones must be turned off and gadgets like MP3 players and PDAs/ Blackberries cannot be used during the class. o The movement of people (leaving the classroom and re-entering) is minimal 6. I believe in the saying: You teach some by what you say, teach more by what you do, but most of all, you teach most by who you are. I will always be on time, well-prepared and willing to hear from you (please make sure that you are not airing unfounded opinions; are ready to substantiate your arguments; have done research/ thinking before having a strong stand). Write-ups Each of you will need to hand in four short (max of 2 pages, single spaced but 1 page is preferable; 1 inch margins on all sides; 12 size Times Roman or equivalent) write-ups on a combination of cases and readings (details below). Each of the write-ups will be graded. 1. Each of three case write-up should identify the key issue(s) in the case according to you and your analysis of the case (addressing one or more key issues identified above). You will be judged on identification of the key issues (whether they are appropriate, sufficiently broad and strategic) as well as your analysis. Please note that this is supposed to be your own work and any collaboration/ plagiarism/ drawing from previous work is unacceptable—NUS policy will be in force in cases of plagiarism. Pleading ignorance of the rule is not acceptable. a. There is zero credit for writing some general stuff which doesn’t relate to either the material in the case or the readings on the topic (if that’s the focus of the particular writeup). These write-ups will simply be given zero marks. 2. You need to hand in a write up on any one of the set of readings (topics). This will represent your synthesis of the assigned readings for the topic. You can include additional readings in your discussion, if you so wish. Please observe the rules about plagiarism. 3. You need to submit the write-ups to IVLE prior to the (beginning of the) class in which we are going to discuss the case or the topic. 4. The file you submit to IVLE must be named as yourname_topic title or yourname_casename and so on. My time is in short supply and I don’t wish to spend valuable time trying to chase all the submissions and correlate the various submissions with the individual students. You may not receive full credit to any assignments that that are not appropriately named. 5. Generally, I will edit the MS Word files that you submit (using the Tools/ Track changes feature) and return them to you (as graded assignments). Considering this modus operandi, please do not submit PDF files. I will grade PDF papers but provide no feedback on them for the simple reason that they are difficult to edit. Term Project to be done in groups Each group is required to do a project which is intended to achieve two objectives. First, it will give you an opportunity to apply some of the material learned in the course to business contexts closer to home. Second, I am hoping that the term projects will make the course more live and up-to-date. For the term project, you are required to identify a multinational/ global firm. You should try to find a multinational/ global firm from the SE Asian or East Asian region. You can, however, choose to study a firm outside this region if you face constraints in terms of finding a suitable SE Asian or East Asian MNC firm or you believe that your chosen firm allows you to study an interesting situation. Once you have identified the firm to be studied, Your task is to gather some relevant material to the topic, read, summarize and synthesize the articles and prepare a 20 minute presentation (exact duration will be communicated closer to the date) on the topic. Your presentation should include, at the minimum, some background information, discussion of the focal firm’s strategy, a key strategic issue facing the company (more detailed discussion than the overall strategy) and your recommendations (including justifications abt why the particular strategy was chosen over others). Simulation decisions We will be playing a game which will need you to work in groups and make decisions. Some of the key benefits of playing the game include competing against each other and becoming aware of the interrelationships among the various decisions undertaken by your firm and how these decisions, together, influence the competitive outcome. The game is a fun way to learn and put in practice some of the concepts we cover in the class. Please note that, at the end of the semester, you have to prepare a writeup about your strategy—consistency and coherence in strategy will be highly valued. The intent is not to figure out the game’s algorithm and somehow attain superior performance but to conceive strategies and see how those strategies perform in the face of competition. *****End of outline*****