Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Chapter 1 Test
Name:
Date:
Directions: Write the correct letter on the blank before each question.
Objective 1: Identify the importance of the company officer.
________
1.
A company officer directly oversees the application of the agency’s
_____ to the resolution of issues faced by the agency. (16)
A.
B.
C.
D.
________
2.
The task deemed MOST important to the company officer is: (17)
A.
B.
C.
D.
________
3.
4.
motivation as a leader and role model.
acceptable risk while fulfilling objectives.
acceptable gain while fulfilling representation.
motivation and satisfaction in job performance.
As a subordinate, company officers are expected to represent their
administration by: (18)
A.
B.
C.
D.
OSU-FST
safety of personnel.
counseling personnel.
internal customer service.
external customer service.
In the role of a supervisor, a company officer must balance: (17)
A.
B.
C.
D.
________
personnel, training, equipment, and apparatus
personnel, training, budget, and public information
equipment, apparatus, professional development, and travel
equipment, apparatus, customer service, and human resources
enforcing unpopular policies or orders.
openly discussing criticisms of personnel.
assigning company officer duties to subordinates.
speaking opening and candidly to members of the media.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________
5.
The Company Officer I
A company officer plays three roles in an organization that include
supervisor, subordinate, and: (17-18)
A.
B.
C.
D.
public servant.
private citizen.
grievance officer.
customer service manager.
Objective 2: Describe the transition into the role of company
officer.
________
6.
Which of the following concepts must a new company officer learn
and apply in order to meet the challenge of providing a safe and
efficient unit of operation? (19)
A.
B.
C.
D.
________
7.
When unit members are promoted to company officer their peers
become: (19)
A.
B.
C.
D.
________
8.
9.
Verbalize expectations and establish priorities.
Act on their own accord without respect for others.
Refuse to listen to subordinates’ ideas or complaints.
Put their new job responsibilities before friends and family.
Which type of leadership approach may be necessary to establish a
company officer’s new relationship within his or her unit? (20)
A.
B.
C.
D.
OSU-FST
volunteers.
subordinates.
authoritarians.
sub-unit leaders.
Which of the following actions can help new company officers
overcome challenges in changes to group dynamics while
transitioning to the role of company officer? (20)
A.
B.
C.
D.
________
Experience
Leadership
Public service
Adminstration
Democratic
Conservative
Authoritarian
Humanitarian
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 10.
The Company Officer I
Successful company officers choose to see their transition from unit
member to company officer as an opportunity to: (22)
A.
B.
C.
D.
grow as a professional.
make sweeping changes.
set unreasonable expectations.
set high unattainable standards.
Objective 3: List the responsibilities of the company officer.
________ 11.
Company officers have a responsibility to ___ to represent their
needs to the organization. (23)
A.
B.
C.
D.
________ 12.
Which of the following BEST describes to whom company officers
have a responsibility when administering all policies and procedures?
(23)
A.
B.
C.
D.
________ 13.
the public
themselves
their subordinates
their immediate supervisor
The BEST approach for satisfying company officer responsibilities to
the public is to: (23)
A.
B.
C.
D.
OSU-FST
Themselves
The organization
Their subordinates
Their immediate supervisor
Company officers have a responsibility to ___ to provide service that
is effective, efficient, and professional. (23)
A.
B.
C.
D.
________ 14.
themselves
their subordinates
their superior officers
their immediate supervisor
administer all policies and procedures of the organization.
remember that officers are stewards of provided resources.
provide educational and training opportunities for unit
members.
enforce safety regulations in order to provide a safe work
environment.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 15.
Company officers have a responsibility to ___ to communicate the
expectations of their new position. (23)
A.
B.
C.
D.
________ 16.
The Company Officer I
the public
themselves
their family
their supervisors
Company officers have a responsibility to ___ themselves and abide
by their convictions if they expect the same from others. (23)
A.
B.
C.
D.
doubt
create
respect
disguise
Objective 4: Explain the duties of the company officer.
________ 17.
Which of the following duties of the company officer include
evaluating personnel performance and administering policies and
procedures efficiently and equitably? (24)
A.
B.
C.
D.
________ 18.
The success of any fire and emergency services organization’s
relationship with its community and government is directly
proportional to its: (24)
A.
B.
C.
D.
________ 19.
OSU-FST
policies and procedures.
community involvement.
human resource management.
demographics and cultural diversity.
A company officer’s understanding of building construction is MOST
likely required for: (25)
A.
B.
C.
D.
________ 20.
Administration
Inspection and investigation
Human resources management
Community and government relations
nonemergency activities.
human resource management.
inspections and investigations.
budget policies and procedures.
Fire cause determination belongs to the ___ category of duties for
the Level I Fire Officer. (25)
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
A.
B.
C.
D.
________ 21.
administration.
health and safety.
emergency service delivery.
community and government relations.
Ensuring the health and safety of all personnel requires applying
health and safety standards: (26)
A.
B.
C.
D.
OSU-FST
administration
health and safety
inspection and investigation
community and government relations
Company officers supervising the first-arriving unit to an incident are
an example of the company officer’s duties to provide: (25)
A.
B.
C.
D.
________ 22.
The Company Officer I
daily.
weekly.
monthly.
annually.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
OSU-FST
Fire Officer Homework Assignment
The Company Officer I
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Chapter 2 Test
Name:
Date:
Directions: Write the correct letter on the blank before each question.
Objective 1:
Describe the basic principles of an organizational structure.
________
1.
How are decisions and information sent from the top of the scalar
structure? (32)
A.
B.
C.
D.
________
2.
One of the features of the scalar structure is that information is
_____ for decision-making. (32)
A.
B.
C.
D.
________
3.
4.
Serving internal customers
Delivering services to the public
Handling personnel administration
Providing support to staff personnel
Staff personnel in the fire service are MOST likely to perform what
type of function? (33)
A.
B.
C.
D.
OSU-FST
dispersed
centralized
disregarded
tightly restricted
Which of the following BEST describes the purpose of line personnel
in the fire service? (33)
A.
B.
C.
D.
________
Always in written form
Without intermediate levels
Through intermediate levels
Directly to the structure’s base
Logistics
Inspections
Investigations
Fire suppression
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________
5.
Staff duties may MOST likely to be assigned to line personnel: (34)
A.
B.
C.
D.
________
6.
7.
8.
9.
To
To
To
To
avoid duplication of effort
provide training opportunities
tightly control flow of information
allow expeditious handling of most matters
The delegation of authority is BEST described as the process of
providing: (35)
A.
B.
C.
D.
OSU-FST
fire chief only
lowest level possible
highest level possible
company officers only
Which of the following is MOST likely to be a reason why authority
may be decentralized? (35)
A.
B.
C.
D.
________ 10.
Small organizations
Large organizations
Emergency incidents
Nonemergency incidents
Decision-making authority should be delegated to the _____ in a
decentralized organizational structure. (34)
A.
B.
C.
D.
________
outside organizations.
one person at the top.
a designated committee.
every member of the team.
Inside a centralized structure, in which of the following instances
would the span of control MOST likely be exceeded unless it is
delegated? (34)
A.
B.
C.
D.
________
during training evolutions.
at very large departments.
in volunteer organizations.
when personnel are demoted.
In a centralized system, decisions are made by: (34)
A.
B.
C.
D.
________
The Company Officer I
detailed policy explanations to the public.
close supervision of all subordinates’ actions.
any necessary feedback up the chain of command.
subordinates with authority, direction, and resources.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 11.
Which of the following describes the BEST way to alleviate concerns
over delegating authority? (35)
A.
B.
C.
D.
________ 12.
confuse
question
challenge
circumvent
Which of the following is the BEST way to reduce sidestepping? (37)
A.
B.
C.
D.
OSU-FST
Sidestepping
Span of control
Chain of command
Functional supervision
Sidestepping can generally be seen as an attempt to _____ chain of
command. (36)
A.
B.
C.
D.
________ 16.
consideration of SOPs.
complaining to their peers.
performing the previous order.
verifying the order with a higher authority.
Which of the following concepts is BEST illustrated by the fire chief
issuing general orders that are then translated into specific
assignments by supervisors? (36)
A.
B.
C.
D.
________ 15.
span of control.
unity of command.
chain of command.
delegation of authority.
The MOST likely problem to arise from having more than one
supervisor is that employees follow the last order received without:
(36)
A.
B.
C.
D.
________ 14.
Through training programs
By requesting feedback from subordinates
Through close and continuous monitoring
By selecting a chief officer to delegate authority
The principle that each subordinate must have only one supervisor
describes the concept of: (35)
A.
B.
C.
D.
________ 13.
The Company Officer I
Employ decentralized decisions.
Redirect all concerns up the chain.
Take action and notify employee of actions.
Listen to problems without giving consideration.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 17.
Functional supervision is MOST often useful when the distinction
between _____ is blurred. (37)
A.
B.
C.
D.
________ 18.
Everyone is well trained.
Tasks are simple and repetitive.
Workers all perform similar tasks.
Tasks being performed are complex.
The span of control may be exceeded when the Incident
Commander: (38)
A.
B.
C.
D.
OSU-FST
tasks are simple and repetitive.
all workers perform a different task.
employees require continual direction.
subordinates are far away from supervisors.
Which of the following BEST describes a challenge to effective
supervision in a span of control? (38)
A.
B.
C.
D.
________ 22.
1 to 3
3 to 7
10 to 12
15 to 20
Effective supervision becomes easier within a span of control when:
(38)
A.
B.
C.
D.
________ 21.
plans currently being implemented.
commands that can be given at once.
supervisors needed for nonemergency incidents.
subordinates and/or functions one individual can effectively
supervise.
The model ratio found in the National Incident Management SystemIncident Command System (NIMS-ICS) is one supervisor to _____
subordinates or functions. (37)
A.
B.
C.
D.
________ 20.
firefighting and EMS
line and staff functions
supervisor and subordinate
formal and informal trainings
Span of control refers to the number of: (37)
A.
B.
C.
D.
________ 19.
The Company Officer I
makes appropriate decisions.
does not make any decisions.
fails to delegate authority properly.
develops plans from a chief’s general orders.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 23.
Which of the following BEST describes the concept of division of
labor? (39)
A.
B.
C.
D.
________ 24.
clearly defined
kept malleable
of equal footing
constantly reevaluated
Which of the following elements should be provided so personnel are
able to perform a variety of tasks with proficiency? (39)
A.
B.
C.
D.
OSU-FST
Available resources
Ages of the workers
Preferences of subordinates
Recommendations from OSHA
All positions within the organization must be _____ in order for the
division of labor to be effective. (39)
A.
B.
C.
D.
________ 27.
prevent dissention in the ranks.
make any feedback unnecessary.
make specific, clear-cut assignments.
give organization-wide general orders.
In the division of labor, work groups are often created based on
which of the following elements? (39)
A.
B.
C.
D.
________ 26.
Delegating authority to subordinates
Issuing general orders to the entire organization
Dividing large jobs into smaller tasks for individuals
Allowing workers to report to more than one supervisor
Division of labor is important in organizational structures because it
helps: (39)
A.
B.
C.
D.
________ 25.
The Company Officer I
Sidestepping
Cross-training
Paid-on-call staffing
Mutual aid agreements
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Objective 2:
Explain the purposes of fire and emergency services
organizations.
Objective 3:
Identify classifications of fire and emergency services
organizations.
________ 28.
The primary means of categorizing a public fire and emergency
services organization is by: (40)
A.
B.
C.
D.
________ 29.
In public fire and emergency services organizations, its jurisdiction
may be tied to: (40)
A.
B.
C.
D.
________ 30.
Local
Federal
County
State/provincial
The size of municipal fire and emergency services organizations
primarily depends upon population and: (41)
A.
B.
C.
D.
OSU-FST
local zoning regulations.
a level of the government.
a single private organization.
multiple contracts, taxes, and fees.
MOST municipal fire and emergency services organizations structure
themselves to reflect what type of government structure? (41)
A.
B.
C.
D.
________ 31.
the jurisdiction it serves.
the size of its response area.
its precise source of funding.
the certification of its unit members.
funding.
law enforcement.
number of services.
geographic area served.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 32.
Which type of municipal organization is MOST likely to have
personnel that serve multiple roles in order to provide a full range of
services? (41)
A.
B.
C.
D.
________ 33.
area
sector
district
commission
County
Federal
Municipal
State/provincial
Which public fire and emergency services jurisdiction is MOST likely
to provide training academies for local departments? (43)
A.
B.
C.
D.
OSU-FST
Fire
Fire
Fire
Fire
Which type of public fire and emergency services jurisdiction is
generally organized for forest, wildland, and urban-interface fire
suppression? (43)
A.
B.
C.
D.
________ 36.
Federal
County
Industrial
State/provincial
Which type of public fire and emergency services organization is not
under a specific government jurisdiction? (43)
A.
B.
C.
D.
________ 35.
Small
Large
Older
Newer
Which type of fire and emergency services jurisdiction is MOST likely
to augment small town and rural fire departments? (42)
A.
B.
C.
D.
________ 34.
The Company Officer I
County
Federal
Municipal
State/provincial
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 37.
Organizations stationed on military installations are protected by
which type of public fire and emergency services jurisdiction? (43)
A.
B.
C.
D.
________ 38.
Bureau of Indian Affairs
Municipal fire departments
State/provincial fire marshal
U.S. Department of Defense
Industrial fire brigades are MOST likely to be established in
accordance with NFPA®: (44)
A.
B.
C.
D.
OSU-FST
National Fire Academy
U.S. Department of Interior
State/provincial fire marshal
Canadian Defense Department
Which agency trains, equips, and funds tribal fire and emergency
services organizations in the United States? (44)
A.
B.
C.
D.
________ 42.
U.S. Fire Administration
Canadian Ministry of Labour
U.S. Department of Defense
State/provincial departments
Which organization is MOST likely to provide fire fighting teams for
maritime vessels carrying aircraft? (44)
A.
B.
C.
D.
________ 41.
training courses
fire code enforcement
urban search and rescue
wildland fire suppression
A presidential order for mutual aid is MOST likely to be issued to
which organization? (43)
A.
B.
C.
D.
________ 40.
County
Federal
Municipal
State/provincial
The U.S. Fire Administration (USFA) primarily provides _____
through the National Fire Academy (NFA). (43)
A.
B.
C.
D.
________ 39.
The Company Officer I
372
472
500
600
and
and
and
and
1012.
1021.
1072.
1081.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 43.
Industrial fire brigades may be established because of: (44)
A.
B.
C.
D.
________ 44.
potential liabilities.
military agreements.
mutual aid agreements.
apparatus purchasing conflicts.
For-profit fire and emergency services organizations are: (45)
A.
B.
C.
D.
________ 46.
a reduction of insurance rates.
a presidential order for mutual aid.
less need for an immediate response.
their close proximity to public fire services.
Businesses that maintain their own resources such as facilities,
personnel, and equipment often enter into: (45)
A.
B.
C.
D.
________ 45.
The Company Officer I
non-existent.
rare but do exist.
slowly disappearing.
becoming more prominent.
What source of funding is available to nonprofit fire and emergency
services organizations? (45)
A.
B.
C.
D.
Local taxes
Stock options
Subscriptions
Federal funding
Objective 4:
List types of organizational staffing in the fire service.
________ 47.
Career (full-time) fire service organizations are MOST likely to be
found in: (45)
A.
B.
C.
D.
OSU-FST
large cities.
rural townships.
tribal organizations.
unicorporated villages.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 48.
Which type of staffing makes up approximately seventy percent of
fire and emergency services organizations? (46)
A.
B.
C.
D.
________ 49.
a governing board.
the governor’s office.
the U.S. Fire Administration.
a state/provincial fire marshal.
Which type of fire service organization may keep full-time personnel
as well as a cadre of volunteers for certain operations? (46)
A.
B.
C.
D.
________ 51.
Career
Volunteer
Paid-on-call
Combination
Volunteer organizations are MOST likely to receive oversight from:
(46)
A.
B.
C.
D.
________ 50.
The Company Officer I
Career
Volunteer
Paid-on-call
Combination
Which of the following department types MOST likely would include
full-time career and volunteer members? (46)
A.
B.
C.
D.
Primary
Secondary
Corporate
Combination
Objective 5:
Identify the role of a Company Officer I in resource allocation.
________ 52.
One of the MOST common challenges that organizations face in
resource allocation is to: (47)
A.
B.
C.
D.
OSU-FST
create new streams of revenue on a consistent cycle.
use resources in accordance with federal regulations.
distribute resources equally between all unit members.
allocate available resources while staying within fiscal
limitations.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 53.
Which of the following BEST describes the role of a Company
Officer I regarding resource allocation? (47)
A.
B.
C.
D.
________ 54.
The Company Officer I
Maintain the organizational budget.
Make best possible use of available resources.
Advocate to government and financial leaders.
Request and delegate resources to unit members.
A technique used for extending budgets by implementing alternative
staffing procedures may be referred to as: (47)
A.
B.
C.
D.
call back.
fire districts.
trading shifts.
federal grants.
Objective 6:
Describe the use of aid agreements in the fire service.
________ 55.
Which of the following BEST describes the relationship between
multiple jurisdictions or organizations in an aid agreement? (47)
A.
B.
C.
D.
________ 56.
Which of the following is the BEST reason for entering into an aid
agreement? (48)
A.
B.
C.
D.
________ 57.
To
To
To
To
share specialized resources
blur the lines of jurisdiction
create more training opportunities
demonstrate good will to the public
Which of the following is the BEST reason for organizations in aid
agreements to conduct joint training? (49)
A.
B.
C.
D.
OSU-FST
A result of a federal mandate
A result of reciprocal agreements
Prohibited by strict rules of separation
An informal and assumed understanding
To review hiring processes
To receive state or federal funding
To identify and rectify differences in procedures and equipment
To compare legal considerations of working with each units’
members
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 58.
Outside aid agreements are similar to mutual aid agreements except
that: (49)
A.
B.
C.
D.
OSU-FST
The Company Officer I
payments are made in outside aid agreements.
only outside aid agreements should be considered contracts.
larger organizations dictate all terms in outside aid agreements.
no conditions are made upon either organization in outside aid
agreements.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Chapter 3 Test
Name:
Date:
Directions: Write the correct letter on the blank before each question.
Objective 1:
Explain the principles of leadership as applied to a company
officer.
________
1.
Which of the following is a leadership trait that BEST describes the
ability to make decisions quickly and effectively? (56)
A.
B.
C.
D.
________
2.
Which of the following leadership traits refers to the application of a
consistent set of morals or values to the decision-making process?
(56)
A.
B.
C.
D.
________
3.
Integrity
Personal security
Sense of priority
Interpersonal skills
Which of the following leadership traits BEST describes providing
support for others to succeed in accomplishing organizational and
personal goals? (57)
A.
B.
C.
D.
OSU-FST
Uniformity
Entitlement
Decisiveness
Personal security
Creativity
Innovation
Consistency
Empowerment
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________
4.
An anonymous survey of subordinates, peers, and superiors that
includes objective responses to questions about an officer’s
leadership traits is referred to as a: (57)
A.
B.
C.
D.
________
5.
6.
7.
8.
administration.
documentation.
action assessment.
command presence.
Which of the following steps is the first one a company officer should
take to create command presence? (58)
A.
B.
C.
D.
OSU-FST
modeling.
encouraging.
understanding.
enabling others to act.
The abilities to identify components of a situation, assess the need
for action, and determine the nature of necessary intervention are
necessary for creating: (58)
A.
B.
C.
D.
________
Seeing opportunities
Identifying challenges
Encouraging subordinates
Communicating with administration
Giving subordinates the tools and methods to solve the problem or to
make the change is referred to as: (58)
A.
B.
C.
D.
________
Strategy
Benchmark
180-degree feedback evaluation
360-degree feedback evaluation
_____ is a leadership skill involving having a vision that views
situations from all angles while still understanding tradition. (57)
A.
B.
C.
D.
________
The Company Officer I
Listen to all points of view.
Determine what the situation is.
Take responsibility for the decision.
Develop the strategy and tactics required to resolve the
situation.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________
9.
Agreed-upon philosophical principles that define correct and proper
behavior for society are referred to as: (59)
A.
B.
C.
D.
________ 10.
lower
equal
higher
complex
Personal ethics are learned primarily from which of the following
sources? (60)
A.
B.
C.
D.
OSU-FST
Using the station to conduct a private business
Discussing principles of fire attack with the public
Using paid medical leave for dental appointments
Shopping for station equipment from local suppliers
Society tends to expect a(an) _____ level of ethical conduct from
members of the emergency services. (60)
A.
B.
C.
D.
________ 14.
ethical conduct.
command presence.
supervisory experience.
proper planning procedures.
Which of the following incidents may be a result from the lack of
ethical conduct? (59)
A.
B.
C.
D.
________ 13.
red
blue
gray
green
Shopping for personal items during inspections or pre-fire planning is
BEST described as a lack of: (59)
A.
B.
C.
D.
________ 12.
ethics.
reliability.
responsibility.
command presence.
Not all decisions are clear and may involve many choices that fall into
the _____ range between the two extremes of right and wrong. (59)
A.
B.
C.
D.
________ 11.
The Company Officer I
Family
Friends
Religious organizations
Educational institutions
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 15.
A common cause of unethical conduct in fire and emergency services
organizations is: (61)
A.
B.
C.
D.
________ 16.
It becomes easier to commit unethical actions
It becomes more difficult to commit unethical actions
The individual has a clearer understanding of a situation
The individual has a less clear understanding of a situation
Which of the following should be a brief written statement of the
organization’s values and expected behavior of both management
and membership? (62)
A.
B.
C.
D.
OSU-FST
integrity
affiliation
avoidance
justification
Which of the following occurs when an individual has justified
unethical action internally? (62)
A.
B.
C.
D.
________ 20.
Affiliation.
Basic needs.
Self-esteem.
Self-gratification.
Pretending an action is legal or ethical is BEST described as _____ of
unethical behavior. (62)
A.
B.
C.
D.
________ 19.
lying.
competence.
long-range planning.
working out while on duty.
Which of the following reasons for lying refers to an increase in
perceived competence of an individual in the eyes of others?(61)
A.
B.
C.
D.
________ 18.
short-cut mentality.
long-range planning.
explosive personality.
community involvement.
A commonly encountered variety of unethical behavior is: (61)
A.
B.
C.
D.
________ 17.
The Company Officer I
Mission
Standards
Ethics program
Annual evaluation
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 21.
Which of the following people are responsible for the ethical culture
within an organization? (62)
A.
B.
C.
D.
________ 22.
Entry level
After one year
After five years
At the officer’s request
How often should refresher courses that focus on ethical questions
be a part of the organization’s training schedule? (62)
A.
B.
C.
D.
________ 24.
Supervisors
Subordinates
Administration
Entire organization
Formal training in an organization’s ethics program for all personnel
should be provided first at which point in employee training? (62)
A.
B.
C.
D.
________ 23.
The Company Officer I
Annually
Bi-annually
Every two to three years
Once at entry level employment
Although a written code of ethics can strengthen an organization’s
culture, which of the following will provide additional tools for dealing
with ethical issues as they arise? (62)
A.
B.
C.
D.
Privacy
Training
Seniority
Surveillance
Objective 2:
Describe roles of supervision in the responsibilities of a company
officer.
________ 25.
Which of the following terms describes the processes of directing,
overseeing, and controlling the activities of other individuals? (63)
A.
B.
C.
D.
________ 26.
OSU-FST
Training
Supervision
Management
Responsibility
Which of the following terms refers to the administration and control
of projects, programs, situations, or organizations? (64)
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
A.
B.
C.
D.
________ 27.
fire chief or captain.
public information officer.
employee assistance program.
standard operating procedures.
Which of the following is a trait that undermines a company officer’s
authority and ability to lead their unit? (65)
A.
B.
C.
D.
OSU-FST
legal
creative
instinctual
controlling
Usually the most effective method for assisting employees on how to
resolve personal problems is done by referring them to the
organization’s: (65)
A.
B.
C.
D.
________ 30.
Trainer
Instructor
Supervisor
Subordinate
In order to motivate subordinates to do the same, company officer’s
must adhere to a standard of ethical, moral, and _____ behavior.
(64)
A.
B.
C.
D.
________ 29.
Training
Supervision
Management
Responsibility
Anyone who is responsible for activities of one or more subordinate
employees is referred to as: (64)
A.
B.
C.
D.
________ 28.
The Company Officer I
Delegation
Forward thinking
Attention to details
Lack of consistency
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 31.
When establishing priorities for their unit, a company officer’s
priorities should be based primarily on services provided and: (65)
A.
B.
C.
D.
________ 32.
direct
indirect
passive
aggressive
In order to mitigate tension between unit members, company officers
should counsel employees: (66)
A.
B.
C.
D.
OSU-FST
educational duties.
emergency response.
scheduling personnel.
budgetary considerations.
Ensuring that unit members are physically and mentally prepared to
respond to emergency situations during their work shift requires
_____ preparation for an emergency response. (65)
A.
B.
C.
D.
________ 35.
having priorities.
radio communications.
maintaining the budget.
employee assistance programs.
A first line supervisor should categorize activities into three levels of
priority, including:(65)
A.
B.
C.
D.
________ 34.
budgetary constraints.
values of the community.
the mission of the organization.
the number of personnel available.
Being able to manage time more effectively and to direct energy
toward goals and objectives that provide the greatest good for the
unit and community is a result of: (65)
A.
B.
C.
D.
________ 33.
The Company Officer I
when necessary.
at the end of each shift.
when asked by the employee.
during the annual employee evaluation.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 36.
Which of the following BEST ensures the problem solving process
does not limit member participation? (66)
A.
B.
C.
D.
________ 37.
can be invested in their work.
look to supervisors to fix all problems.
are unsure about their responsibilities.
focus solely on emergency response duties.
As a part of motivating and supporting their personnel, a company
officer can empower their employees to help: (70)
A.
B.
C.
D.
OSU-FST
forming, storming, norming, and performing.
storming, norming, forming, and performing.
performing, norming, forming, and storming.
norming, performing, storming, and forming.
A company officer that motivates and supports personnel can create
a work environment where personnel: (70)
A.
B.
C.
D.
________ 41.
set a time limit for meetings.
limit the number of team members.
keep confidential records of all meetings.
inform each person how they fit into the team.
The four-stage development model for becoming a cohesive team is:
(69)
A.
B.
C.
D.
________ 40.
the commander’s intent.
the culture of the organization.
when it is time to review policies.
how company officers do their job.
One of the basic principles in building an effective team is to: (68)
A.
B.
C.
D.
________ 39.
Autocratic
Democratic
Brainstorming
Groupthinking
Goals and objectives must be communicated quickly and efficiently in
order for subordinates to understand: (67)
A.
B.
C.
D.
________ 38.
The Company Officer I
increase productivity.
establish positions within the unit.
retain their decision-making power.
take on more responsibilities for the organization.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 42.
The first step in motivating and supporting personnel through
empowerment is to: (70)
A.
B.
C.
D.
________ 43.
coaching.
rewarding.
recognition.
consistency.
A formal process which assists in identifying and resolving personal,
behavioral, or career problems affecting performance is referred to
as: (72)
A.
B.
C.
D.
OSU-FST
When time allows
As soon as possible
After conducting a press conference
During the annual employee evaluation period
Teaching and directing subordinates through encouragement and
advice is referred to as: (72)
A.
B.
C.
D.
________ 47.
Career
Volunteer
Combination
Private industry
When should rewards be given following an accomplishment in an
organization? (72)
A.
B.
C.
D.
________ 46.
critical
optional
confusing
inappropriate
Reward and award programs are MOST critical to which type of fire
and emergency organization? (71)
A.
B.
C.
D.
________ 45.
notify management.
identify the problem.
verify employment status.
include authority for monetary rewards.
When motivating and supporting personnel, rewards are _____ as
motivational techniques: (71)
A.
B.
C.
D.
________ 44.
The Company Officer I
coaching.
rewarding.
counseling.
promoting.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 48.
In the four-step method of counseling, the first step is to: (72)
A.
B.
C.
D.
________ 49.
information, incident, and human resources.
administration, human resources, and budget.
incident, human resources, and new employee.
human resources, facilities, and legal jurisdiction.
The management function of coordinating tasks and resources to
accomplish a unit’s goals and objectives is referred to as: (75)
A.
B.
C.
D.
OSU-FST
a new employee.
a Level II Fire Officer.
mutual aid assistance.
new apparatus or equipment.
NFPA® 1021 uses the term “management” in conjunction with Level I
and II Fire Officer responsibilities such as: (75)
A.
B.
C.
D.
________ 53.
continued meaning.
recognition from friends.
the project come to a close.
the experience become routine.
When applying management principles, a Level I Fire Officer should
be prepared to manage multi-company incidents before the arrival
of: (74)
A.
B.
C.
D.
________ 52.
only when mandated.
whenever time allows.
if other sources are available.
voluntarily and enthusiastically.
When motivating and supporting personnel, company officer should
acknowledge accomplishments that are appropriate and earned in
order to have: (73)
A.
B.
C.
D.
________ 51.
notify administration.
review personnel record.
describe current performance.
refer to employee assistance program.
When mentoring employees, the mentor should participate: (73)
A.
B.
C.
D.
________ 50.
The Company Officer I
planning.
directing.
organizing.
controlling.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 54.
Establishing and implementing mechanisms to ensure objectives are
attained is referred to as the management function of: (75)
A.
B.
C.
D.
________ 55.
Standing
Strategic
Single-use
Contingency
Which of the following may be advisable when tracking the task
progress of more complex tasks? (77)
A.
B.
C.
D.
OSU-FST
Planning
Delegating
Controlling
Formalizing
Which type of plans includes policies, procedures, and rules that are
used frequently to manage the day-to-day emergency and nonemergency unit activities?(76)
A.
B.
C.
D.
________ 58.
interpersonal.
insubordinate.
administrative.
organizational.
Which type of management function helps to determine in advance
what an organization, group, or individual should do and how it will
get done? (76)
A.
B.
C.
D.
________ 57.
directing.
planning.
organizing.
controlling.
Which type of management skills involve computer skills, knowledge
of laws or codes, report writing, and data analysis? (76)
A.
B.
C.
D.
________ 56.
The Company Officer I
Standing plan
Single-use plan
Flow or PERT charts
Flow or SMART charts
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
OSU-FST
Fire Officer Homework Assignment
The Company Officer I
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Chapter 4 Test
Name:
Date:
Directions: Write the correct letter on the blank before each question.
Objective 1:
Recognize planning processes as they relate to human resources
management.
________
1.
The first step in the planning model is to: (82)
A.
B.
C.
D.
________
2.
identify the problem that requires a response.
chose an appropriate response to meet the goals.
determine the steps necessary to meet the goals.
determine the effectiveness in meeting outcomes.
Which actions must a company officer take when encountering
situations in which an organization’s plans are inappropriate? (83)
A.
B.
C.
D.
Make an immediate decision.
Ask subordinates for feedback.
Take plenty of time to make the decision.
Avoid documenting changes to save time.
Objective 2:
List human resources organizational policies that Company Officer
I is responsible for.
________
3.
A company officer should begin to train new employees according to
local policies: (84)
A.
B.
C.
D.
OSU-FST
when first offered the job.
whenever time is available.
once the probationary period is over.
once the first duty assignment is given.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________
4.
Which of the following is MOST likely to be affected by the initial
impression of new employees while they are being socialized into the
department’s culture? (84)
A.
B.
C.
D.
________
5.
6.
7.
8.
fulfill the job requirements.
avoid asking any type of question.
understand the department’s culture.
reach the knowledge level of his or her mentor.
Only to provide guidance to the new employee
Only to observe and evaluate the new employee
To both provide guidance as well as to evaluate and observe
Provide no guidance or evaluation during a probationary period
The BEST way to explain what is expected of new employees is:
(85)
A.
B.
C.
D.
OSU-FST
Cuts down on the possibility of hazing
Helps to keep a close eye on new employees
Provides personal instruction and encouragement
Allows the fire chief to focus on other responsibilities
Which of the following BEST describes the role of first-line
supervisors during new personnel’s probationary period? (85)
A.
B.
C.
D.
________
motivation
sense of duty
existing skill set
knowledge level
The probationary period of new or promoted personnel should be
used to evaluate an employee’s ability to: (84)
A.
B.
C.
D.
________
Their
Their
Their
Their
Which of the following BEST describes the advantage of assigning an
experienced crew member as a mentor to a new employee? (84)
A.
B.
C.
D.
________
The Company Officer I
to lead by example only.
in written form and to seek feedback.
by having a one-on-one conversation.
to read them out loud from a policy handbook.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________
9.
Establishing a professional work environment means that company
officers should: (85)
A.
B.
C.
D.
________ 10.
All personnel
Subordinates
Safety officers
Company officers
A company officer’s role in subordinates’ promotions includes: (87)
A.
B.
C.
D.
OSU-FST
will result in an immediate arrest from local police.
will only lead to verbal warnings from senior officers.
may be the best options for the officer and organization.
can have legal repercussions on officers and organizations.
Which of the following BEST describes who is responsible for
eliminating and preventing sexual harassment in the workplace?
(86)
A.
B.
C.
D.
________ 14.
Employees are subjected to offensive behaviors.
Workers are unhappy with their delegated tasks.
Coworkers do not socialize outside of the workplace.
Supervisors make decisions without consulting subordinates.
Failure to follow procedures during a situation of sexual harassment:
(86)
A.
B.
C.
D.
________ 13.
delegating tasks.
managing change.
determining policy.
disciplining subordinates.
Which of the following BEST describes an unfavorable work
environment? (86)
A.
B.
C.
D.
________ 12.
create a strict no socializing policy.
create a very competitive atmosphere.
provide opportunities for employees to contribute.
provide opportunities for employees to socialize outside of work.
Ensuring a smooth process of assimilating a diverse team is BEST
seen as an important means of: (85)
A.
B.
C.
D.
________ 11.
The Company Officer I
ensuring they move up as quickly as possible.
helping them investigate possible advancements.
removing one’s self from any and all decision-making.
deciding which direction they should and should not take.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 15.
A shrinking pool of applicants for volunteer departments is seen as a
common departmental challenge of: (87)
A.
B.
C.
D.
________ 16.
To
To
To
To
help new employees enroll in a health plan
train firefighters in new skills and best practices
aid in completing the steps necessary for promotion
help deal with stress in personal and professional life
When looking for potential signs of substance abuse, one symptom:
(89)
A.
B.
C.
D.
OSU-FST
Patriot Act
Fair Labor Standards Act
Workers’ Compensation Act
Freedom of Information Act
Which of the following BEST describes what employee assistance
programs (EAP) are designed for? (88)
A.
B.
C.
D.
________ 20.
Insufficient staffing
Not medically necessary
Department is low on funds
Date requested not a federal holiday
Which piece of legislation requires maintaining an accurate record of
the hours employees have worked? (88)
A.
B.
C.
D.
________ 19.
Formal and informal
Planned and unplanned
Coaching and counseling
Commendable and disciplinary
Which of the following BEST describes a reason why a leave request
may be denied? (88)
A.
B.
C.
D.
________ 18.
training.
retention.
discipline.
communication.
Performance evaluations are generally divided into which two
categories? (87)
A.
B.
C.
D.
________ 17.
The Company Officer I
is necessary for taking disciplinary action.
requires an immediate intervention response.
may not be enough to indicate substance abuse.
will always indicate several other unseen symptoms.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 21.
The Company Officer I
What should be the first action a company officer takes before
disciplining an employee about an absenteeism problem? (89)
A.
B.
C.
D.
Ask other employees about the situation.
Create a list of possible disciplinary actions.
Write and file a disciplinary report for the fire chief.
Gather all information about incident from the employee.
Objective 3:
Explain the role of Company Officer I in behavior management.
________ 22.
Which of the following BEST describes the goal of an aggressive
management style? (91)
A.
B.
C.
D.
________ 23.
Forcing
Avoiding
Negotiating
Collaborating
One of the guiding principles of the conflict resolution steps includes:
(94)
A.
B.
C.
D.
OSU-FST
Forcing
Avoiding
Negotiating
Collaborating
Which style of conflict resolution is MOST likely to focus on the best
interests of the organization? (91)
A.
B.
C.
D.
________ 25.
dominate or win
hide one’s emotions
promote mutual respect
not violate personal rights
Which style of conflict resolution is MOST likely to result in a loselose situation? (91)
A.
B.
C.
D.
________ 24.
To
To
To
To
focusing on common interests.
assigning blame to the guilty party.
hiding personal interests in the situation.
taking an aggressive stance toward opponents.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 26.
The fourth step in conflict resolution is: (94)
A.
B.
C.
D.
________ 27.
OSU-FST
NFPA® 1072.
the fire department.
the supervising officer.
local policy or state/provincial laws.
Progressive discipline begins with _____ to correct the first instance
of violating a rule. (95)
A.
B.
C.
D.
________ 32.
is directed at the entire unit.
educates rather than punishes.
punishes personnel with loss of pay.
occurs immediately after an infraction.
An employee’s rights during corrective discipline are established by:
(95)
A.
B.
C.
D.
________ 31.
Stress
Boredom
Ignorance
Resentment
Corrective discipline is BEST defined as training that: (95)
A.
B.
C.
D.
________ 30.
Leaving conflicts unresolved
Negotiating through to conflict resolution
Testing an action against a desired outcome
Separating the involved parties from the issues
An inconsistent application of the rules may lead to which of the
following reasons for personnel breaking the rules? (95)
A.
B.
C.
D.
________ 29.
determine alternative options.
classify or identify the problem.
determine or diagnose the problem.
test the action against the desired outcome.
Which of the following is MOST likely to be the cause of loss of team
unity, personnel transfer, and legal disputes? (94)
A.
B.
C.
D.
________ 28.
The Company Officer I
loss of pay
punative action
an informal warning
training and education
In progressive discipline, which of the following types of action is
considered the most serious? (96)
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
A.
B.
C.
D.
________ 33.
A suspension
An intervention
A verbal warning
A performance review
Which of the following is MOST likely to be the role of a company
officer in disciplinary action? (97)
A.
B.
C.
D.
________ 35.
Evasive
Punitive
Corrective
Preventative
Which of the following sanctions are MOST likely to be the result of
punitive action? (96)
A.
B.
C.
D.
________ 34.
The Company Officer I
Using preventative action
Writing a formal reprimand
Demoting involved personnel
Enforcing corrective measures
During disciplinary procedures, _____ may be lodged by
subordinates if an officer does not follow agreement procedures.
(97)
A.
B.
C.
D.
grievances
punitive action
commendations
notices of intent
Objective 4:
Describe labor/management relations.
________ 36.
Once collective bargaining negotiations are concluded, the resulting
agreement is MOST likely to directly determine: (98)
A.
B.
C.
D.
OSU-FST
mutual aid policies.
wages and benefits.
training level certifications.
requirements for promotions.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 37.
Which of the following BEST describes the company officer’s level of
participation in labor/management relations? (98)
A.
B.
C.
D.
OSU-FST
The Company Officer I
Does not participate at any level
Will never be an active union member
May be an active participant in the process
Often takes role of mediator in negotiations
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Chapter 5 Test
Name:
Date:
Directions: Write the correct letter on the blank before each question.
Objective 1:
Define the components of interpersonal communications.
________
1.
Which of the following elements of communication BEST describes
the person who initiates the message? (107)
A.
B.
C.
D.
________
2.
Which of the following provides the MOST accurate definition of
interference? (107)
A.
B.
C.
D.
________
3.
4.
The content the sender is trying to communicate
The receiver’s reaction to the message and its tone
The individual with whom the sender is attempting to
communicate
Anything that may prevent the receiver from completely
understanding the message
Which of the following is considered one of the five general purposes
for interpersonal communication? (108)
A.
B.
C.
D.
________
Sender
Listener
Decoder
Receiver
Directing
Influencing
Translating
Overcoming
Poise and personal appearance can BEST be described as: (111)
A.
B.
C.
D.
spoken language.
technical language.
verbal components of communication.
nonverbal components of communication.
Objective 2:
OSU-FST
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Recognize the importance of listening skills in interpersonal
communications.
________
5.
Focusing on the speaker while ignoring any other distractions is a
description of which listening component? (111)
A.
B.
C.
D.
________
6.
Which of the following listening components describes decoding a
message and assigning meaning to it? (112)
A.
B.
C.
D.
________
7.
Attending
Evaluating
Remembering
Understanding
Attending
Evaluating
Responding
Understanding
___ is the BEST description for critically analyzing information to
determine how accurate it is. (112)
A.
B.
C.
D.
Attending
Evaluating
Responding
Understanding
Objective 3:
Explain the role of oral communications in company officer duties.
________
8.
Assigning tasks and career counseling are actions BEST described as:
(113)
A.
B.
C.
D.
OSU-FST
nonverbal reinforcement of ideas.
daily oral communication with the crew.
critical analysis of information for accuracy.
retention of information in short-term memory.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________
9.
The primary types of formal speeches and presentations for company
officers include persuasive, instructional, and: (114)
A.
B.
C.
D.
________ 10.
disorganized presence
formal, pretentious tone
positive, noncombative attitude
positive but confrontational posture
Which of the following provides the MOST accurate description for
the role of a public information officer (PIO) in an organization?
(116)
A.
B.
C.
D.
OSU-FST
Use redundancy.
Complex is better.
Use vague transitions.
Build on the unfamiliar.
When giving a public relations speech, the company officer should
maintain a ___ throughout the presentation. (116)
A.
B.
C.
D.
________ 13.
Offering public reprimands
Providing unit-level training
Celebrating personal achievements
Obtaining information from audience members
Which of the following MOST accurately describes a principle to
follow when making an informative speech? (116)
A.
B.
C.
D.
________ 12.
simplistic.
supportive.
transitional.
informative.
Which of the following BEST describes what an informative speech is
used for? (115)
A.
B.
C.
D.
________ 11.
The Company Officer I
Provides unit-level training
Issues unit commands and orders
Instructs crews in radio communications
Answers media questions on large incidents
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Objective 4:
Explain the role of written communications in Company Officer I
duties.
________ 14.
The appearance and quality of a written document are important for
conveying: (117)
A.
B.
C.
D.
________ 15.
The first step that a company officer should follow in writing any
document is to determine: (118)
A.
B.
C.
D.
________ 16.
provides a motive for postponing training evolutions.
helps the writer establish the logical flow of the material.
provides a reason for removing smooth sentence transitions.
grants the writer permission to create overly long documents.
Write in a passive voice.
Embrace jargon in the writing.
Have someone else proofread the document.
Avoid the use of appendices for additional information.
Memos and emails are considered to be: (121)
A.
B.
C.
D.
OSU-FST
It
It
It
It
Which of the following provides the MOST accurate, generally
accepted guideline for developing a text? (120)
A.
B.
C.
D.
________ 18.
audience, scope, and purpose.
verbal and nonverbal components.
sender, feedback, and interference.
accuracy and clarity of language used.
Which of the following MOST accurately describes the purpose for
outlining a document? (118)
A.
B.
C.
D.
________ 17.
credibility.
pretention.
artificiality.
lengthiness.
confidential.
public record.
inappropriate.
legally undisclosable.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 19.
Which of the following would typically be considered the MOST
important reason for an organization to enforce an e-mail policy?
(121)
A.
B.
C.
D.
________ 20.
establish the format.
determine the purpose.
decide the intended audience.
limit the amount of professional jargon.
Which of the following types of narrative reports states the problem,
provides a variety of solutions, and recommends the best solution
based on available criteria? (126)
A.
B.
C.
D.
OSU-FST
non-reader-focused.
sent only via courier.
reviewed for accuracy.
professional but slightly flawed.
The first step in preparing a narrative report is to: (126)
A.
B.
C.
D.
________ 23.
arrogant image
weak impression
sense of disorganization
strong professional image
A department’s official letters should be: (123)
A.
B.
C.
D.
________ 22.
Crew penalization
Liability protection
Behavior manipulation
Personal content intrusion
A memo or e-mail with consistent format and concise/accurate
content presents a(an) ___ of the writer. (122)
A.
B.
C.
D.
________ 21.
The Company Officer I
Progress
Description
Recommendation
Progress and justification
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 24.
The Company Officer I
Which of the following is the MOST accurate statement in regards to
departmental policies and procedures? (128)
A.
B.
C.
D.
Manuals must be revised periodically.
The documents rarely follow a general format.
Computer network servers are not used to maintain manuals.
Tracking is not necessary when distributing revisions through email.
Objective 5:
Describe the importance of incident scene communications.
________ 25.
Which type of radio is normally operated at a jurisdiction’s
telecommunications center but can be scaled down for incident
command posts? (129)
A.
B.
C.
D.
________ 26.
Which communication method is a radio-operated device that allows
a station to transmit dispatch information, patient status updates,
and other confidential messages? (131)
A.
B.
C.
D.
________ 27.
Fax machine
Satellite telephone
Mobile data terminal
Global positioning system
Communications ___ is considered MOST vital to implementation of
the National Incident Management System (NIMS). (132)
A.
B.
C.
D.
OSU-FST
Base radio
Mobile radio
Portable radio
Repeater system
relapse
disruption
spontaneity
interoperability
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 28.
The National Incident Management System-Incident Command
System (NIMS-ICS) has made the use of ___ mandatory. (133)
A.
B.
C.
D.
________ 29.
Criticism
Capability
Consistency
Confrontation
Which of the following would be considered optimal in radio
communications? (135)
A.
B.
C.
D.
OSU-FST
ten-codes
mnemonic devices
nonverbal communication
clear text radio communications
___ is considered one of the five Cs of radio communication. (134)
A.
B.
C.
D.
________ 30.
The Company Officer I
Interference due to structural members
Transmission of nonessential information
Rambling radio operators during transmission
A line-of-sight between transmitter and receiver
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
OSU-FST
Fire Officer Homework Assignment
The Company Officer I
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Chapter 6 Test
Name:
Date:
Directions: Write the correct letter on the blank before each question.
Objective 1:
Explain the customer service concept in relation to the fire
service.
________
1.
Which of the following BEST describes the bottom line of customer
service in emergency service organizations? (144)
A.
B.
C.
D.
________
2.
A public that is dissatisfied with a fire and emergency service
organization’s customer service is MOST likely to demand changes in:
(144)
A.
B.
C.
D.
________
3.
4.
OSU-FST
5.
Supervisors only
Beneficiaries of services
All responders and staff
Non-officer firefighters only
The wants of internal customers are MOST likely to include: (145)
A.
B.
C.
D.
________
leadership.
local building codes.
the certification process.
the amount of downtime.
Which of the following BEST describes who the internal customers of
a fire and emergency service organization are? (145)
A.
B.
C.
D.
________
Profit or loss of business
Recognition from local governing body
Highest rating from U.S. Fire administration
Customer satisfaction and value to community
position security.
swift response times.
decreases in benefits.
protection of property.
Which of the following is MOST likely to help satisfy the intangible
needs of internal customers? (145)
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
A.
B.
C.
D.
________
6.
7.
8.
9.
Information
Information
Information
Information
production
solicitation
interpretation
dissemination
The process of monitoring the outcome of any changes made to
customer service policy is called: (147)
A.
OSU-FST
Creates opportunity to find new customers
Involves customers in a decision-making process
Provides an opportunity to get an honest opinion
Gets better information after an emergency response
What action comes after gathering customer service information?
(147)
A.
B.
C.
D.
________ 11.
feedback.
news reports.
local ordinances.
business textbooks.
Which of the following is the BEST reason for having a meeting for
information-gathering purposes? (146)
A.
B.
C.
D.
________ 10.
Active
Passive
Internal
External
An active approach to customer service information gathering is
based on listening to: (146)
A.
B.
C.
D.
________
Fair compensation
Safe working environments
Comfortable living quarters in the station
Access to competent emergency medical care
Which method of customer service information gathering requires
little effort or money? (146)
A.
B.
C.
D.
________
Company officers
Friends and family
A civil service process
Labor/management agreements
Which of the following is MOST likely to be a basic need of external
customers? (146)
A.
B.
C.
D.
________
The Company Officer I
informal monitoring.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
B.
C.
D.
The Company Officer I
information gathering.
information interpretation.
service-delivery monitoring.
Objective 2:
Describe the function of policies and procedures in administrative
duties.
________ 12.
Which of the following is the BEST description of policies and
procedures found in fire and emergency services organizations?
(147)
A.
B.
C.
D.
________ 13.
An organization’s policies and procedures is MOST likely to also be
known as: (147)
A.
B.
C.
D.
________ 14.
an honor code.
mission objectives.
fire codes and regulations.
standard operating procedures.
Which of the following BEST describes the process of making
changes to policies and procedures? (148)
A.
B.
C.
D.
OSU-FST
A list of best practices for company-level training
An organization’s mission statement and objectives
An organization’s expectations based on models and plans
An agreement between jurisdictions on fire service coverage
Policies and procedures cannot be altered.
Changes must be drafted by a local governing authority.
A company officer is authorized alter policies when needed.
Organizations should have a process for evaluating the need for
changes.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 15.
Which of the following BEST describes the purpose of a fire and
emergency service organization’s policies? (148)
A.
B.
C.
D.
________ 16.
are enforced only through federal agencies.
determine all content and working of policies.
can only provide suggestions to the organizations.
can be imposed by local, state, or federal governments.
Must follow but not enforce them
Responsible only for implementing
May have input in developing them
Must provide final approval for all changes
Which of the following is MOST likely to be an indication that
revisions should be made to policies and procedures? (150)
A.
B.
C.
D.
OSU-FST
They
They
They
They
What BEST describes a company officer’s responsibility regarding a
fire and emergency service organization’s procedures? (149)
A.
B.
C.
D.
________ 19.
Determines if policies are enforceable
Demonstrates due diligence to administrators
Disciplines subordinates for not following policy
Focuses only on external customer needs and demands
What BEST describes the influence of government laws and
ordinances on a fire and emergency service organization’s policies?
(149)
A.
B.
C.
D.
________ 18.
Provide a step-by-step outline for recurring problems
Provide formal written guidelines needed for operation
Demonstrate an organization’s broad mission objectives to the
community
Generate a plan to implement SOPs at the top level of
management
Which of the following BEST describes the goal of policy analysis in
fire and emergency service organizations? (148)
A.
B.
C.
D.
________ 17.
The Company Officer I
Decrease in infractions
New technology being used
Company officer’s promotion
Lack of external customers’ feedback
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 20.
What responsibilities do company officers have in the revision and
monitoring process of policies and procedures? (150)
A.
B.
C.
D.
________ 21.
Drafting revisions for approval by the fire chief
Ignoring older or outdated policies and procedures
Communicating problems or concerns to supervisors
Keeping complaints or concerns from superior officers
What is MOST likely to be the benefit of using orders and directives?
(150)
A.
B.
C.
D.
________ 22.
The Company Officer I
Help determine need for revising policies
Can guide organizational decision-making
Provide written documentation of procedure
Result in less need for supervision in the future
Which of the following BEST describes an officer’s orders at an
emergency incident? (150)
A.
B.
C.
D.
Regulated
Customary
Distracting
Mandatory
Objective 3:
Identify the budget process.
________ 23.
The budget of fire and emergency service organizations generally
refers to the narrow financial budget listing of: (151)
A.
B.
C.
D.
________ 24.
Which of the following BEST describes what the company officer may
be responsible for preparing in the budget process? (151)
A.
B.
C.
D.
OSU-FST
salaries and benefits only.
expected revenue sources only.
salaries, benefits, and proposed expenditures.
proposed expenditures and expected revenue sources.
Requests for proposals and bid specifications
Budget requests to obtain operation materials
An annual rundown of the department’s revenue
Formal budget presentations before the local governing board
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 25.
The two types of budgets used by public organizations include
operating and: (151)
A.
B.
C.
D.
________ 26.
Planning
Evaluation
Preparation
Implementation
Which step in the budget process is MOST likely to help prevent a
budget crisis in the event of fiscal changes? (153)
A.
B.
C.
D.
OSU-FST
Planning
Feedback
Evaluation
Preparation
Which step of the budget process is BEST described as identifying an
approved course of action for funds? (153)
A.
B.
C.
D.
________ 30.
On a bi-monthly basis
Throughout the fiscal year
Start of each financial quarter
Before beginning of the new year
What is the second step in the budget process of fire and emergency
service organizations? (152)
A.
B.
C.
D.
________ 29.
Utility
Capital
Operating
Procedural
When do the planning steps of the budget process occur? (152)
A.
B.
C.
D.
________ 28.
utility.
capital.
procedural.
discretionary.
Which type of budget includes personnel salaries and benefits?
(152)
A.
B.
C.
D.
________ 27.
The Company Officer I
Revising
Planning
Monitoring
Implementing
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Objective 4:
Define the role of records management in administrative duties.
________ 31.
Records management is the _____ control of an organization’s
records to ensure quick access to information. (154)
A.
B.
C.
D.
________ 32.
Which of the following BEST describes what company officers are
responsible for in records management? (154)
A.
B.
C.
D.
________ 33.
fixed-assets.
budget requests.
equipment upkeep.
expected budget revenue.
Changes in inventory records must be noted, reported, and in some
cases: (155)
A.
B.
C.
D.
OSU-FST
Budget
Inventory
Operating
Discretionary
Inventory records are BEST described as records of: (155)
A.
B.
C.
D.
________ 35.
Generating raw data
Archiving old files off-site
Organizing file structures
Overseeing its implementation
Which type of record is MOST likely to include budget requests that
have not been funded? (154)
A.
B.
C.
D.
________ 34.
limited
shifting
systematic
government
adapted.
justified.
debated.
delegated.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 36.
Which type of record is MOST likely to be used to justify the
replacement of outdated equipment? (155)
A.
B.
C.
D.
________ 37.
medical
insurance
attendance
disciplinary
Which type of record is MOST likely to be important for receiving
accreditation from outside associations? (157)
A.
B.
C.
D.
OSU-FST
budgetary requests.
nonemergency responses.
member’s medical history.
preventative maintenance.
All personnel records must be kept confidential, except for _____
records. (157)
A.
B.
C.
D.
________ 41.
usefulness.
life expectancy.
frequency of use.
general appearance.
Activity records (incident reports) are MOST likely to include
information about: (156)
A.
B.
C.
D.
________ 40.
Personnel
Corrective
Disciplinary
Preventative
The decision to repair or replace equipment is based on its
maintenance record, as well as its: (156)
A.
B.
C.
D.
________ 39.
Activity
Inventory
Personnel
Maintenance
Which type of maintenance record is MOST likely to address damage
to equipment from operator error? (156)
A.
B.
C.
D.
________ 38.
The Company Officer I
Training
Inventory
Attendance
Maintenance
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 42.
Which type of record is MOST likely to help steer subordinates
towards success? (157)
A.
B.
C.
D.
________ 43.
the date of hire.
an exposure event.
the end of employment.
the death of the firefighter.
Medical records kept by fire and emergency service organizations are
MOST likely to include: (158)
A.
B.
C.
D.
OSU-FST
Training
Disciplinary
Attendance
Maintenance
All medical records are kept 30 years after: (158)
A.
B.
C.
D.
________ 47.
ice.
heat.
flame.
smoke.
Which type of record is MOST likely to be used to support haz mat
exposure records? (158)
A.
B.
C.
D.
________ 46.
Inventory
Attendance
Maintenance
Haz mat exposure
Haz mat or biological/medical exposure records are a part of medical
records that include exposures to: (158)
A.
B.
C.
D.
________ 45.
Budget
Activity
Attendance
Performance
Which type of record is MOST likely to be used to provide data for
payroll and benefit distribution? (157)
A.
B.
C.
D.
________ 44.
The Company Officer I
birth certificates.
changes in insurance coverage.
pre-employment medical exams.
medical records of family members.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 48.
The company officer’s role in using computer-based electronic data
storage/retrieval systems is BEST described as understanding the
laws regarding: (158)
A.
B.
C.
D.
________ 49.
using personal mobile devices.
discussing medical records with doctors.
using organizational equipment or devices.
discussing training records with supervisors.
Public access to an organization’s records is MOST likely to include
any organizational records other than: (160)
A.
B.
C.
D.
OSU-FST
two different
an organization’s
a worldwide network of
all fire service organizations’
A fire and emergency service organization’s personnel should not
have any expectations of privacy when: (160)
A.
B.
C.
D.
________ 51.
licensing agreements.
formatting of documents.
the proper use of the system.
securing funds for their purchase.
The term intranet is MOST likely to be used to describe how _____
computers are linked. (159)
A.
B.
C.
D.
________ 50.
The Company Officer I
personnel files.
incident reports.
attendance records.
operating expenses.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Chapter 7 Test
Name:
Date:
Directions: Write the correct letter on the blank before each question.
Objective 1:
Explain organizational risk management.
________
1.
The process of identifying exposure to hazards and selecting,
implementing, and monitoring results of appropriate techniques to
handle exposures is known as: (170)
A.
B.
C.
D.
________
2.
3.
4.
OSU-FST
5.
monitoring risk management plan revisions.
identifying control measures for each significant risk.
labeling risks at emergency and nonemergency incidents.
evaluating risks on their probability for negative consequences.
Maximizing health and safety in the fire and emergency services is
directly related to policies and procedures that are: (171)
A.
B.
C.
D.
________
prioritizing outside and mutual aid agreements.
implementing a 360-degree feedback evaluation.
describing budgetary requests for the previous fiscal year.
ranking of identified risks based on degree of severity and
frequency.
Risk control techniques are BEST described as: (171)
A.
B.
C.
D.
________
techniques.
procedures.
management.
development.
The organizational risk management plan includes: (171)
A.
B.
C.
D.
________
risk
risk
risk
risk
designed to reduce risk.
written within the past five years.
composed by law enforcement officials.
created to increase an officer’s span of control.
What is the first step of an operational risk management process and
includes considering communications plans, weather factors, and
previous incident behavior? (171)
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
A.
B.
C.
D.
________
6.
7.
8.
Determination of appropriate tactics
Evaluation of changes in personnel assignments
Communications plan and previous incident behavior
Hazard identification, severity of hazard, and future impact
The decision point step in the example of the risk management
process determines if appropriate resources are available, if
assignments have been made and understood, and if: (171)
A.
B.
C.
D.
________
Decision point
Hazard assessment
Situational awareness
Appropriate resources availability
Which of the following is included in the example of a risk
management process step called hazard assessment? (171)
A.
B.
C.
D.
________
The Company Officer I
tactics are appropriate.
risk management plan is working.
weather factors may impact response.
severity of hazard could have future impact.
The evaluation step in the example of the risk management process
includes: (171)
A.
B.
C.
D.
containing, isolating, and eliminating hazards.
establishing initial assignments for personnel.
considering information from community input.
determining if personnel are able to complete assignments.
Objective 2:
Describe emergency services casualties.
________
9.
Knowing the statistics and the causes of casualties is MOST likely to
help a company officer: (171)
A.
B.
C.
D.
________ 10.
When do the majority of injuries to emergency service personnel
occur? (172)
A.
OSU-FST
order the likelihood of a casualty occurring.
disseminate information regarding casualties to the public.
complete skill evaluations for a possible promotion within the
department.
provide company-level safety training to reduce or possibly
eliminate risks.
While en route to emergency scenes
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
B.
C.
D.
________ 11.
U.S. Department of Labor
Workplace Health Commission
Bureau of Labor Statistics (BLS)
Environmental Protection Agency (EPA)
Which of the following organizations is a good source for current
information about personnel injuries and fatalities within Canada?
(172)
A.
B.
C.
D.
OSU-FST
Report the action to law enforcement at the scene.
Take action when personnel are performing unsafe act.
Notify public information officers of any actions witnessed.
Inform the fire chief of the crew member responsible for the
act.
Which of the following organizations is a good source for current
information about personnel injuries and fatalities within the United
States? (172)
A.
B.
C.
D.
________ 14.
reduce injuries or fatalities.
file a complaint with authorities.
report information to local media.
ensure employees are reprimanded.
Which of the following is a responsibility of a company officer after
recognizing an unsafe act at an emergency scene? (172)
A.
B.
C.
D.
________ 13.
After evacuation signals have been given
During training evolutions for wildland fires
During fire attack and search and rescue activities
Responders at an emergency scene must be able to recognize unsafe
acts and unsafe conditions in order to: (172)
A.
B.
C.
D.
________ 12.
The Company Officer I
Canadian Ministry of Labor
Canadian Centre for Firefighter Statistics
Canadian Centre for Occupational Health and Safety (CCOHS)
National Institute for Occupational Safety and Health (NIOSH)
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 15.
Examples of nonemergency workplace casualties include fatalities or
injuries sustained during administrative duties, training, and: (173)
A.
B.
C.
D.
________ 16.
fire attack.
water rescue.
maintenance.
vehicle extrication.
Which of the following is a fire and emergency services health and
safety initiative? (173)
A.
B.
C.
D.
________ 17.
The Company Officer I
Fire Prevention Canada
National Fire Academy (NFA)
United States Fire Administration (USFA)
Fire/EMS Safety, Health, and Survival Week
Which of the following is BEST known as a voluntary, confidential,
non-punitive way to report incidents that could have led to injury or
death of personnel? (173)
A.
B.
C.
D.
National Incident Management System
National Institute of Standards and Technology
National Firefighter Near-Miss Reporting System
International Fire Service Accreditation Congress
Objective 3:
Identify basic workplace safety policies and procedures.
________ 18.
Which of the following items or actions relating to firefighter safety
and health BEST describes a responsibility of a company officer?
(175)
A.
B.
C.
D.
________ 19.
Which of the following is the NFPA® Standard on Fire Department
Occupational Health and Safety Program? (175)
A.
B.
C.
D.
OSU-FST
Disinfecting and cleaning PPE of unit personnel
Knowledge of all applicable state/provincial and federal laws
Charting weekly physical fitness information for unit personnel
Knowledge of all applicable local, state/provincial and federal
laws
NFPA®
NFPA®
NFPA®
NFPA®
1500
1521
1582
1584
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 20.
In which NFPA® standard would a company officer find information
about an emergency services incident management system? (175)
A.
B.
C.
D.
________ 21.
NFPA®
NFPA®
NFPA®
NFPA®
1561
1581
1584
1852
Which of the following safety policy and procedures is addressed in
NFPA® 1852? (175)
A.
B.
C.
D.
________ 22.
The Company Officer I
Automotive fire apparatus repair
Professional qualifications for Fire Marshal
Selection, care, and maintenance of SCBA
Wildland firefighter professional qualifications
One component of an organization’s health and safety program
should be: (175)
A.
B.
C.
D.
an accident, injury, and illness prevention program.
an annual family membership to a local gymnasium.
a list of attendance incentives provided by the department.
a thorough explanation of all health insurance benefit plans.
Objective 4:
Describe basic workplace safety.
________ 23.
How often should a company officer address safety issues with their
personnel? (176)
A.
B.
C.
D.
________ 24.
Who is responsible for reporting the need for maintenance or
replacement of equipment? (176)
A.
B.
C.
D.
OSU-FST
Bi-weekly
Each shift
Every hour
Once a month
Manufacturer
Company officer
State Fire Marshal
Administrative assistant
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 25.
Which of the following emergency responder workplaces can be
directly controlled by the organization and made as safe as possible?
(176)
A.
B.
C.
D.
________ 26.
internally controlled.
externally controlled.
within control of personnel.
avoidable with proper training.
Which of the following BEST describes when a company officer
should address an unsafe act witnessed during on scene operations?
(179)
A.
B.
C.
D.
OSU-FST
internal
external
irrelevant
peripheral
Unsafe conditions at an emergency incident are: (179)
A.
B.
C.
D.
________ 29.
an unsafe act.
a safe condition.
a preventative act.
an unsafe condition.
Unsafe acts at an emergency scene are _____ factors that a
company officer or a member of the crew may perform that may
contribute to injuries or fatalities. (179)
A.
B.
C.
D.
________ 28.
Roadway conditions
Outside aid agencies
Emergency incidents
An organization’s facilities
When responding to a scene, inclement weather is an example of:
(178)
A.
B.
C.
D.
________ 27.
The Company Officer I
Immediately
The next day
A few days later
After response is over
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 30.
Which of the following is an example of an unsafe act at an
emergency scene? (179)
A.
B.
C.
D.
________ 31.
D.
Weekly
Annually
Every two years
Every five years
Which of the following is an example of an unsafe act that may occur
at an organization’s facilities? (180)
A.
B.
C.
D.
OSU-FST
Limiting use of power tools
Proper maintenance of facilities
Restricting age of community visitors
Proper use of emergency scene lighting
How often should facility inspections for basic workplace safety
occur? (179-180)
A.
B.
C.
D.
________ 34.
Immediately report unsafe condition to local and state media.
Reprimand personnel once scene security has been established.
Note unsafe condition exhibited by personnel and proceed with
SOPs.
Recognize condition and act appropriately to maintain scene
safety.
Which of the following is one of the best methods for providing a
safe workplace facility? (179)
A.
B.
C.
D.
________ 33.
Rapidly moving fires
Zero visibility on roadway
Unsafe structural conditions
Lack of situational awareness
What is the responsibility of the company officer regarding the report
or witness of an unsafe condition at an emergency scene? (179)
A.
B.
C.
________ 32.
The Company Officer I
Wet or oily floors
Poorly lit stairwells
Poor maintenance issues
Improper use of hand tools
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 35.
The Company Officer I
Slippery or icy sidewalks at a fire station would be an example of:
(180)
A.
B.
C.
D.
a safe act.
an unsafe act.
a safe condition.
an unsafe condition.
Objective 5:
Identify elements of a health, wellness, and safety program.
________ 36.
Which of the following is the most common cause of firefighter
fatalities? (180)
A.
B.
C.
D.
________ 37.
The purpose of a wellness program in the fire and emergency
services is to lower firefighters’ risk of: (180)
A.
B.
C.
D.
________ 38.
rehabilitation facilities.
safety related inspections.
community risk assessments.
health and wellness programs.
Safety related inspections for equipment may include: (181)
A.
B.
C.
D.
OSU-FST
accidents involving apparatus.
injury due to structural collapse.
exposure to hazardous materials.
cardiac arrest and other health problems.
Ensuring the integrity of equipment, vehicles, facilities, and personnel
qualifications is the goal of: (181)
A.
B.
C.
D.
________ 39.
Burns
Asphyxiation
Cardiac arrest
Vehicle accidents
hand tools.
aerial tests.
trip hazards.
vehicle maintenance.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 40.
Safety related inspections for vehicles may include: (182)
A.
B.
C.
D.
________ 41.
1500.
1521.
1571.
1581.
Counseling and coaching sessions
Public safety education objectives
Wellness goals for strength training
Education and training requirements
Which of the following is a condition that can negatively impact the
health and safety of responders? (183)
A.
B.
C.
D.
OSU-FST
NFPA®
NFPA®
NFPA®
NFPA®
Which of the following is a component that should be included in a
written infection control plan? (183)
A.
B.
C.
D.
________ 45.
installed systems and equipment.
scene safety traffic deterrent devices.
vehicle or apparatus operation certifications.
up-to-date and fit-for-service fire extinguishers.
The NFPA® Standard on Fire Department Infection Control Program
is: (183)
A.
B.
C.
D.
________ 44.
Vehicles
Facilities
Equipment
Risk management
Personnel qualifications safety related inspections may include:
(182)
A.
B.
C.
D.
________ 43.
traffic deterrent devices.
low-angle rope rescue gear.
compliance with electric codes.
apparatus operation certifications.
Proper lighting and compliance with local electrical codes at the fire
station are examples of which type of safety related inspection?
(182)
A.
B.
C.
D.
________ 42.
The Company Officer I
Physical stresses of firefighting
Adequate rest and rehabilitation
Sufficient rehydration on the scene
Proper lighting at an incident scene
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 46.
Which of the following may be a result of not providing adequate
rehabilitation for crew members at an incident? (183)
A.
B.
C.
D.
________ 47.
D.
recommendations for future legal actions.
notarized affidavits from participants and witnesses.
conclusions from previous accident investigation reports.
a narrative description, including participant interviews and eyewitness reports.
Which of the following BEST describes when exposure investigations
may occur? (185)
A.
B.
C.
D.
OSU-FST
infection control programs for local fire departments.
occupational health and safety programs for fire departments.
selection, care, and maintenance of open-circuit self-contained
breathing apparatus.
the rehabilitation process for members during emergency
operations and training exercises.
An accident investigation should be concluded with: (184)
A.
B.
C.
D.
________ 49.
Inadequate protection from PPE
Exposure to hazardous materials
Increased risk of illness or injury
Deteriorating environmental factors
NFPA® 1584 provides information on: (183-184)
A.
B.
C.
________ 48.
The Company Officer I
During annual facility inspections
At any point when symptoms appear
Before pre-employment screening tests
After an
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Chapter 8 Test
Name:
Date:
Directions: Write the correct letter on the blank before each question.
Objective 1:
Identify considerations for determining training needs.
________
1.
Which of the following is MOST likely to be a consideration for
training needs determination? (195)
A.
B.
C.
D.
________
2.
Preincident analysis reports
Postincident analysis reports
Continuance in operational procedures
Performance during nonemergency operations
Recertification requirements are MOST likely to be a consideration
when determining: (194)
A.
B.
C.
D.
a delivery method for instruction.
training needs for the organization.
if additional staff personnel are needed.
procedures for sharing information with the public.
Objective 2:
Describe the four-step method of instruction.
________
3.
What is the first step in the four-step method of instruction? (195)
A.
B.
C.
D.
OSU-FST
Evaluation
Application
Preparation
Presentation
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________
4.
Which step in the four-step method of instruction provides
opportunities for learning activities such as exercises, discussions,
and practical training evolutions? (195)
A.
B.
C.
D.
________
5.
The Company Officer I
Evaluation
Application
Preparation
Presentation
Determining whether or not students have achieved learning
objectives or course outcomes is the purpose of the _____ step in
the four-step method of instruction. (195)
A.
B.
C.
D.
evaluation
application
preparation
presentation
Objective 3:
Recognize uses of lesson plans in company-level training.
________
6.
An instructor must be familiar with the components of a lesson plan
and must: (196)
A.
B.
C.
D.
________
7.
Never begin a training session without a lesson plan that describes:
(196)
A.
B.
C.
D.
________
8.
what is being taught and how it will be taught.
contact information for any sources to be quoted.
current teaching methods and the research behind them.
how the learning will apply to each stage of the student’s
career.
Which of the following situations may make it necessary to adapt a
lesson plan? (196)
A.
B.
C.
D.
OSU-FST
avoid adapting the lesson plan for any reason.
use it to teach only if it has been written by the instructor.
clarify any points not understood with the appropriate authority.
explain the need for including instructional supplies in the
budget.
Students are responding well to the presentation method.
The instructor has adequate time to cover all subject matter.
The lesson plan does not accurately represent current policy.
Environmental conditions are not interfering with presentation.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Objective 4:
Describe methods of company-level training.
________
9.
Which method of company-level training is described as an act of
showing how to do something or how something operates? (198)
A.
B.
C.
D.
________ 10.
Practical training evolutions reinforce skills learned during formal
training and: (200)
A.
B.
C.
D.
________ 11.
avoid realistic learning experiences.
be conducted within one mile of a fire station.
simulate emergency conditions in which the unit may operate.
simulate nonemergency conditions in which the unit may
operate.
Which of the following is an example of a simple training evolution?
(201)
A.
B.
C.
D.
OSU-FST
large numbers of units.
small numbers of units.
all municipal authorities.
only specialized personnel.
Locations for training evolutions should reflect actual locations and
should: (200)
A.
B.
C.
D.
________ 13.
regulate requirements for promotion.
justify needs of administrative facilities.
help company personnel work together.
emphasize the importance of individuals.
Company officers can and should develop multicompany evolutions
that involve: (200)
A.
B.
C.
D.
________ 12.
Lecture
PowerPoint®
Demonstrations
Review questions
Containing hazardous solids
Extinguishing structure fires
Performing high-angle rope rescue
Taking and recording patient’s vital signs
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 14.
Which of the following BEST describes the type of training evolution
for lifting and setting ground ladders? (200)
A.
B.
C.
D.
________ 15.
only during simple training evolutions.
only during haz mat training evolutions.
during all training evolutions and exercises.
for neither simple nor complex training evolutions.
The parking lot/driveway of a fire station is an ideal space for
training with: (202)
A.
B.
C.
D.
OSU-FST
Recording patients’ vital signs
Driving and parking fire apparatus
Performing urban search and rescue
Deploying and advancing attack hoselines
National Incident Management System - Incident Command System
(NIMS-ICS) should be established and followed: (202)
A.
B.
C.
D.
________ 18.
Immediately
When finished
Within the day
Within the week
Which of the following BEST describes an example of a complex
training evolution? (202)
A.
B.
C.
D.
________ 17.
Simple
Complex
Specialized
Intermediate
Which of the following BEST describes when company officers should
correct safety infractions observed during practical training
evolutions that address new skills? (201)
A.
B.
C.
D.
________ 16.
The Company Officer I
forcible entry.
ground ladders.
high-angle rescue.
building construction.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 19.
Which of the following locations would be the BEST potential training
site for vehicle extrication operations? (203)
A.
B.
C.
D.
________ 20.
Larger evolutions require more supervisors.
Smaller evolutions require more supervisors.
Evolutions must be supervised by chief level or higher.
A one-to-one instructor to student ratio is recommended.
Which of the following MOST accurately describes a planning factor
for resources/logistics at a practical training evolution? (204)
A.
B.
C.
D.
OSU-FST
documented by students.
approved by the fire chief.
met by the end of evolutions.
assessed through skill sheets.
Which of the following MOST accurately describes a planning factor
for supervision at practical training evolutions? (204)
A.
B.
C.
D.
________ 23.
vehicle extrication.
standpipe operations.
driver/operator training.
ventilation and forcible entry.
Learning objectives for practical training evolutions must be defined
through the creation of a lesson plan and must be: (204)
A.
B.
C.
D.
________ 22.
Industrial site
Parking garages
Vehicle salvage yard
Structures under demolition
Abandoned/condemned structures are MOST likely to be used as
potential training sites for: (203)
A.
B.
C.
D.
________ 21.
The Company Officer I
Adequate time must be given to invite community members.
A cost/benefit analysis must be completed and brought to site.
Water supply quantities must be calculated based on NFPA®
1142.
The plan must provide all resources needed to begin but not
complete the evolution.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 24.
Which of the following is an example of legal requirements that may
place limitations on practical training evolutions? (204)
A.
B.
C.
D.
________ 25.
evolutions
exposures
guidelines
instructors
Practical training evolutions should be designed so that a _____
outcome is possible. (206)
A.
B.
C.
D.
OSU-FST
live-fire
rope rescue
forcible entry
driver/operator
Lesson plans should include opportunities for students to evaluate
the _____ and their own performances. (205)
A.
B.
C.
D.
________ 27.
Building and fire codes
Old learning objectives
Customer service surveys
Environmental conditions
Exposure protection must be present during all _____ evolutions.
(205)
A.
B.
C.
D.
________ 26.
The Company Officer I
positive
negative
complex
questionable
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Chapter 9 Test
Name:
Date:
Directions: Write the correct letter on the blank before each question.
Objective 1:
Describe community relations.
________
1.
To establish a positive relationship with the community, the company
officer must first know: (212)
A.
B.
C.
D.
________
2.
Company officers must be able to use the appropriate method for
dealing with customer concerns and complaints: (212)
A.
B.
C.
D.
________
3.
4.
OSU-FST
5.
maintain secrecy.
ask citizens to leave.
enhance public image.
properly serve their needs.
Public safety education programs that consider diversity and different
cultural beliefs are more likely to: (213)
A.
B.
C.
D.
________
for the goodwill of the organization.
to create challenges between providers and customers.
to confirm the best way to learn is solely through experience.
in order to meet a set, minimum number of hours devoted to
customer service.
Demographics are used in public service to determine specific groups
within the service area in order to: (213)
A.
B.
C.
D.
________
who the internal customers are.
who the external customers are.
the credibility of the public information officer.
how to speak a second language such as Spanish.
be effective.
lose credibility.
distract from their mission.
create funding opportunities.
Which of the following is a major source for demographic data in
Canada? (213)
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
A.
B.
C.
D.
________
6.
7.
8.
9.
As
As
As
As
assets
liabilities
challenges
obligations
Us-them mentality
Short-cut mentality
Exploitive mentality
Bottom-line mentality
Which of the following is determined by how company officers
resolve citizen concerns, complaints, and inquiries? (214)
A.
B.
C.
D.
OSU-FST
population’s exact composition.
information privately published in almanacs.
sources for demographic data on the national level.
appropriate method for dealing with customer concerns.
A lack of understanding of community diversity can create which of
the following challenges? (214)
A.
B.
C.
D.
________
the
the
the
the
How should fire and emergency services personnel view the diversity
of language, cultural customs, and cultural values within their
community? (214)
A.
B.
C.
D.
________
U.S. Census Bureau
Canadian Census Bureau
U.S. Department of Labor
Canadian Ministry of Labour
It is necessary to research the community that the emergency
response organization serves in order to determine: (213)
A.
B.
C.
D.
________
The Company Officer I
Public image
Diversity of constituents
Public education programs
Emergency response protocol
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 10.
Which of the following is one of the first skills company officers need
when dealing with irate citizens? (215)
A.
B.
C.
D.
________ 11.
any personal resources
community expectations
every legal and ethical means
the jurisdiction’s legal department
Company officers receiving a complaint regarding _____ must know
and follow the organization’s policy to the letter. (216)
A.
B.
C.
D.
OSU-FST
Public inquiries
Unity of command
Public relation events
Complaint resolutions
The company officer’s duty is to use _____ to satisfy a citizen’s
concern. (216)
A.
B.
C.
D.
________ 14.
The company officer
All members of the organization
The jurisdiction’s legal department
Supervisors or administrative level personnel
Which of the following may require a company officer to speak on a
citizen’s behalf to whomever is empowered to deal with the issue at
hand? (215)
A.
B.
C.
D.
________ 13.
Articulation
Public speaking
Effective listening
Legal interpretation
Whose responsibility is it to resolve all concerns, complaints, and
inquires including those involving personnel acts or omissions? (215)
A.
B.
C.
D.
________ 12.
The Company Officer I
resolutions
public inquiries
community interactivities
employee acts or omissions
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 15.
When handling public inquires, company officers must develop the
ability to hear what citizens mean as well as: (216)
A.
B.
C.
D.
________ 16.
The Company Officer I
what they ask.
any ulterior motives they may have.
understand where they live and work.
be aware as to why they live in the jurisdiction.
Which of the following is the role of company officers in a public
relations program? (217)
A.
B.
C.
D.
Enforce community ethics
Maintain a positive public image
Implement health and safety program
Revise the risk management program
Objective 2: Explain the process of company-level fire inspections.
________ 17.
Which of the following is one of the two-fold purposes of fire and life
safety inspections? (217)
A.
B.
C.
D.
________ 18.
According to NFPA® 1021, Level I Fire Officers must _____ in order
to perform fire and life safety inspections. (218)
A.
B.
C.
D.
OSU-FST
Forwarding complaints to administration
Building public relations with the community
Listening to citizens’ concerns, inquires, and complaints
Ensuring that fire and life safety code requirements are adhered
to within public facilities
know how to effectively use advanced technology
determine how long the owner has occupied the structure
know how to inspect and test private fire protection and
signaling systems
adhere to current professional public relations campaigns for
enhancing their department’s public image
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 19.
Under common law and most statutory law, the existence of an
emergency: (218)
A.
B.
C.
D.
________ 20.
OSU-FST
the NFPA® directly
the owners/occupants
their fire prevention division
the governing body of the jurisdiction
Model building codes provide municipalities and jurisdictions with the
ability to: (219)
A.
B.
C.
D.
________ 24.
local ordinances.
executive actions.
risk management plans.
safety hazards legislation.
When company officers have questions regarding potential code
infractions, they should refer to _____ when inspecting buildings and
facilities. (219)
A.
B.
C.
D.
________ 23.
fire chief
fire marshal
company officer
haz mat technician
Local jurisdictions often adopt national model building and fire codes
and standards through: (219)
A.
B.
C.
D.
________ 22.
requires obtaining a warrant to enter private property.
constitutes implied permission to enter private property.
necessitates contact with state or national guard systems for
assistance.
grants permission to fire and life safety emergency personnel to
enact search and seizure.
Local jurisdictions often adopt one or more ordinances delegating
authority to the _____ for protecting the public from fires and other
life safety hazards. (219)
A.
B.
C.
D.
________ 21.
The Company Officer I
enforce annual inspections.
ensure life safety of building occupants.
take a reactive approach to fire prevention.
implement a better understanding of diversity.
The two major organizations that develop model building codes
including structural, electrical, plumbing, and safety requirements are
the: (219)
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
A.
B.
C.
D.
________ 25.
Type
Type
Type
Type
I
II
III
IV
Which of the following is a term commonly used to refer to Type III
construction? (221)
A.
B.
C.
D.
OSU-FST
Ordinary
Fire-resistive
Heavy timber
Limited combustible
Which of the following construction NFPA® 220 construction types is
referred to as noncombustible or noncombustible/limited
combustible? (221)
A.
B.
C.
D.
________ 27.
National Fire Protection Association® and International Code
Council.
American Insurance Company and National Board of Fire
Examiners.
Environmental Protection Agency and Housing and Urban
Development.
National Association of Home Builders® and National Institute
of Standards and Technology.
Which of the following best describes Type I construction in the
NFPA® 220 and the International Building Code® classifications?
(221)
A.
B.
C.
D.
________ 26.
The Company Officer I
Special
Timber
Partial
Ordinary
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 28.
Dimensions that qualify as heavy timber in NFPA® 220 construction
classifications vary but are usually at least _____ in their smallest
dimension. (221)
A.
B.
C.
D.
________ 29.
D.
Building economics and earthquake performance
Insurance ratings and occupancy use determination
Materials and fire performance of the building elements of the
structure
Legal and regulatory services to owners/occupants and their
insurers
the history of the particular location.
the demographics of the inspection area.
all former owners/occupants of the structure being inspected.
hazardous conditions that might cause fire or contribute to
spread.
Which of the following actions should a company officer follow if a
violation of a fire and life safety inspection has not been corrected or
a halfhearted attempt was made and the hazard still exists? (226)
A.
B.
C.
D.
OSU-FST
larger dimensions of the structural members.
smaller dimensions of the structural members.
use of approved noncombustible building materials.
type of wood that is allowed to be classified as Type V.
As part of their responsibilities while conducting fire and life safety
inspections, company officers must identify: (224)
A.
B.
C.
D.
________ 32.
the
the
the
the
Which of the following factors are defined by the International
Building Code® classifications? (223)
A.
B.
C.
________ 31.
4 inches (100 mm)
6 inches (150 mm)
8 inches (200 mm)
10 inches (250 mm)
NFPA® 220 Type V construction differs from Type IV mainly in:
(223)
A.
B.
C.
D.
________ 30.
The Company Officer I
Schedule an appointment for the next annual inspection.
Call law enforcement officials to issue necessary citations.
Thank the occupant and complete the necessary paperwork.
Follow the organization’s guidelines regarding how to gain code
compliance.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 33.
When preparing for a fire and life safety inspection, company officers
must know the purpose of the inspection, which is: (226)
A.
B.
C.
D.
________ 34.
Clean, pressed uniforms
Well-groomed appearance
Coveralls and protective clothing
Badges and official identification
A fire and life safety inspection begins: (228)
A.
B.
C.
D.
OSU-FST
Building and fire codes adopted at the state level
Building and fire codes adopted by the jurisdiction
Records of previous inspections on similar occupancies
History of compliance or noncompliance in similar occupancies
Which of the following are mandatory for all personnel conducting a
fire and life safety inspection? (228)
A.
B.
C.
D.
________ 37.
a lack of insurance coverage.
level of commitment to fire and life safety.
the need for additional officers to conduct inspections.
consultation of the requirements for the type of occupancy.
Which of the following would be the BEST source to consult in order
to become familiar with the inspection requirements for the particular
occupancy class or type? (227)
A.
B.
C.
D.
________ 36.
demonstrating a commitment to fire and life safety.
leaving the occupancy safer than before the inspection.
revealing information on the history of compliance or
noncompliance.
label points of the occupants’ egress from the structure in an
emergency.
Information about previous fire and life safety inspections may reveal
noncompliance patterns of the ownership that may indicate: (227)
A.
B.
C.
D.
________ 35.
The Company Officer I
as the unit leaves the department.
when the company officer greets the owner.
as the unit approaches the building or facility.
when the owner/occupant unlocks the front door.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 38.
The primary concern when a conducting a company-level fire and life
safety inspection is: (230)
A.
B.
C.
D.
________ 39.
D.
children under the age of five.
waste management personnel.
fire and emergency services personnel.
a person with a severe mobility impairment.
During a fire and life safety inspection, the inspector should look for
any _____, permanent or moveable, that will reduce the width of the
original exit passageway. (231)
A.
OSU-FST
Markings
Housekeeping
Means of egress
Number of fire extinguishers
According to NFPA 101 Life Safety Code®, all means of egress must
be usable by: (231)
A.
B.
C.
D.
________ 43.
start from the lowest level and work their way to the roof.
ensure floor plans match previous inspection documentations.
start from the roof and work their way back down to the lowest
level.
ensure each and every compartment within the structure is
inspected.
Which of the following is the most important life safety item to be
inspected during a fire and life safety inspection? (231)
A.
B.
C.
D.
________ 42.
don special clothing
contact the owner/occupant
request reasonable accommodation
set a pattern for inspection requirements
The MOST important consideration inspectors must remember when
deciding how to begin fire and life safety inspections is to: (231)
A.
B.
C.
________ 41.
Life safety
Property conservation
Data compilation for reports
Security of the tools and equipment
During a fire and life safety inspection, company personnel must
_____ to avoid contaminating clean rooms or other environmentally
controlled areas. (230)
A.
B.
C.
D.
________ 40.
The Company Officer I
marking
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
B.
C.
D.
________ 44.
Roof storage
Exterior storage
Low-stack storage
High-stack storage
The majority of model code families relating to buildings and fire
safety in North America are based on use of the building or structure
and: (233)
A.
B.
C.
D.
OSU-FST
Storage
Processes
Housekeeping
Waste management
Which of the following storage types would MOST likely require inrack automatic sprinkler systems? (233)
A.
B.
C.
D.
________ 47.
without a key or any special knowledge.
during a fire and life safety annual inspection.
in occupancies where 50 or more persons gather.
next to a public street or alley open to the outside air.
Which of the following factors is MOST likely to be an indication of
how owners/occupants feel about a safe work environment? (232)
A.
B.
C.
D.
________ 46.
door swing
obstruction
lighting system
Exit doors must be capable of being opened from the inside with a
single motion: (232)
A.
B.
C.
D.
________ 45.
The Company Officer I
occupancy type.
construction materials
age and condition of the structure.
built-in fire detection and suppression systems.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 48.
The three contents-hazard classifications of occupancies by NFPA
5000® and NFPA® 1 are: (234)
A.
B.
C.
D.
________ 49.
supplier and storage.
workplace and hazard.
supplier and workplace.
workplace and container.
Which of the following BEST describes the U.S. and Canadian Safety
Color Codes? (240)
A.
B.
C.
D.
OSU-FST
employees how to recognize those hazards.
responders how to recognize those hazards.
employees which specific identification system to use.
responders in identifying and understanding the hazard.
The two most common types of Canadian Workplace Hazardous
Materials Information System (WHMIS) labels are: (240)
A.
B.
C.
D.
________ 52.
marking systems
emergency plans
hazardous materials
portable fire extinguishers
The OSHA Hazard Communication Standard (HCS) (Subpart Z, Toxic
and Hazardous Substances, 29 CFR 1910.1200) requires employers
to identify hazards in the workplace, as well as train: (239)
A.
B.
C.
D.
________ 51.
low, medium, and high.
low, ordinary, and high.
slow, moderate, and fast.
slow, moderate, and extreme.
The NFPA® 704 standard includes the widely recognized method for
indicating the presence of _____ at commercial, manufacturing,
institutional, or other fixed-storage facilities. (234)
A.
B.
C.
D.
________ 50.
The Company Officer I
Provides clear markings for means of ingress and egress
Denotes the level of risk associated with a facility’s interior
finishes
Used to determine the exact nature of hazardous material found
in an occupancy
Can provide clues to the nature of hazardous materials in
buildings and facilities
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 53.
Which of the following should occur when conducting a closing
interview after the inspection has found violations that are immediate
threats to life safety? (241)
A.
B.
C.
D.
________ 54.
Close the facility until all corrections are made.
Research applicable occupancy code requirements.
Review, discuss, and correct violations before leaving.
Ask how owners/employees can work in a safe working
environment.
Which of following is created through documentation for every
occupancy that the organization inspects? (242)
A.
B.
C.
D.
________ 55.
The Company Officer I
Field sketches
Inspection history
Code requirements
Liability limitations
Which of the following BEST describes why exit drills are conducted?
(242)
A.
B.
C.
D.
It alerts passersby to a fire so they will report it.
It familiarizes occupants with exit procedures and routes.
It alerts occupants to a fire so they will leave the building.
It transmits signals to fire and emergency services organizations
at other locations.
Objective 3: Identify inspection and testing procedures for fire
protection systems.
________ 56.
Regardless of the type of system or means of activation, all fire
detection/signaling systems must: (243)
A.
B.
C.
D.
________ 57.
Which of the following are used only in communities with municipal
alarm box systems? (243)
A.
B.
C.
D.
OSU-FST
meet ANSI Z535.1 safety color codes.
be labeled with correct product identifier.
meet NFPA® 72, National Fire Alarm Code®.
use the International Code Council (ICC) codes.
Local alarm systems
Auxiliary alarm systems
Central station systems
Remote station systems
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 58.
Which of the following systems is MOST likely to be used to protect
commonly owned buildings in a single location such as a college
campus or industrial complex? (243)
A.
B.
C.
D.
________ 59.
OSU-FST
Standpipe systems
Elevated water tanks
Stationary fire pumps
Private water supplies
Which of the following public fire alarm systems are necessary in
jurisdictions with a large call volume to prevent being inundated by
fire calls? (245)
A.
B.
C.
D.
________ 63.
the system’s adequacy.
the pump’s discharge capacity.
how well the system is maintained.
how visible its pressure gauges are.
Which of the following are used to increase the pressure in the fire
protection system when needed in occupancies where it is
impractical or impossible to maintain water storage for fire
protection? (244)
A.
B.
C.
D.
________ 62.
central station system
auxiliary alarm system
coded remote station system
emergency voice/alarm communications system
In the absence of a municipal water system, the owner/occupant’s
elevated water tank on the building’s roof is inspected regarding:
(244)
A.
B.
C.
D.
________ 61.
Proprietary systems
Local alarm systems
Auxiliary alarm systems
Remote station systems
The purpose of a(an) ___ is to increase the capability of providing
detailed information to occupants and/or emergency responders who
are on the premises. (244)
A.
B.
C.
D.
________ 60.
The Company Officer I
Type A
Type B
Class I
Class II
Standpipe and hose systems are required on each floor of structures
greater than: (246)
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
A.
B.
C.
D.
________ 64.
D.
Class
Class
Class
Class
A and Class B
B and Class C
C and Class D
D and Class K
Which of the following fire extinguishing systems is MOST often used
where application of water alone may not be as effective in
extinguishing a fire? (253)
A.
B.
OSU-FST
The system extinguishes fire by excluding oxygen.
The system extinguishes fire by excluding carbon dioxide.
The system must have predischarge alarm to warn of impeding
discharge.
The system must have an emergency manual activation device
to discharge agent.
Halogenated agent systems are principally effective on which classes
of fires? (250)
A.
B.
C.
D.
________ 68.
Dry-pipe system
Wet-pipe system
Dry chemical systems
Wet chemical systems
Which of the following BEST describes why carbon dioxide fire
extinguishing systems are hazardous to anyone in a flooded
compartment? (250)
A.
B.
C.
________ 67.
piping constantly full of air under pressure.
piping constantly full of water under pressure.
open sprinklers attached to piping filled with air.
open sprinklers attached to piping containing water under
pressure.
Which of the following fire extinguishing systems is used MOST often
where rapid extinguishment is required but reignition is unlikely?
(249)
A.
B.
C.
D.
________ 66.
one story.
four stories.
eight stories.
ten stories.
An automatic sprinkler wet-pipe system is BEST described as having:
(248)
A.
B.
C.
D.
________ 65.
The Company Officer I
Foam
Halogen
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
C.
D.
________ 69.
tamper seals.
wall assembly.
flooring material.
extinguishing agent.
The standard mounting height for a portable fire extinguisher with a
gross weight not exceeding 40 pounds (18 kg) is: (255)
A.
B.
C.
D.
OSU-FST
Dry-pipe
Wet-pipe
A fire extinguisher cabinet placed in a rated wall must have the same
fire rating as the: (254)
A.
B.
C.
D.
________ 70.
The Company Officer I
Top
Top
Top
Top
not
not
not
not
more
more
more
more
than
than
than
than
2
3
4
5
feet
feet
feet
feet
(600 mm) above floor.
(900 mm) above floor.
(1.2 m) above floor.
(1.5 m) above floor.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
OSU-FST
Fire Officer Homework Assignment
The Company Officer I
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Chapter 10 Test
Name:
Date:
Directions: Write the correct letter on the blank before each question.
Objective 1:
Differentiate between preincident surveys and fire and life safety
code enforcement inspections.
________
1.
Preincident surveys and fire and life safety code enforcement
inspections may both be conducted during a single visit if: (264)
A.
B.
C.
D.
________
2.
Which of the following BEST describes the difference between
preincident surveys and fire and life safety code enforcement
inspections? (264)
A.
B.
C.
D.
________
3.
Code inspections are performed only during the beginning of
construction while preincident surveys are only at the end.
Code inspections ensure buildings are up to code while
preincident surveys assist fire fighting operations in the future.
Code inspections focus on adding revenue for the city while
preincident surveys focus on ensuring buildings are up to code.
Code inspections are done solely at the discretion of the
building contractor while preincident surveys are at the
discretion of the department.
Which of the following BEST describes why preincident surveys
should not be conducted alongside inspections? (264)
A.
B.
C.
D.
OSU-FST
the purposes are the same.
the owner is uncooperative.
required by the department.
the company officer mandates it.
NFPA® 1620 discourages it.
Property management may not be as cooperative.
Company officers are more likely to miss crucial items.
The company officer mandates them to occur separately.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Objective 2:
Describe various elements of building construction that should be
identified during preincident surveys.
________
4.
Building codes: (264)
A.
B.
C.
D.
________
5.
Which type of roof is commonly found on commercial buildings and
may also support air-conditioning equipment? (265)
A.
B.
C.
D.
________
6.
7.
8.
Flat
Dome
Arched
Pitched
Which of the following is MOST likely to create a hazard by limiting
access into a roof? (267)
A.
B.
C.
D.
OSU-FST
Flat
Dome
Arched
Pitched
Which type of roof may use bowstring trusses as main supporting
members? (267)
A.
B.
C.
D.
________
Flat
Arched
Pitched
Mansard
Which type of roof has a peak along one edge or in the center?
(266)
A.
B.
C.
D.
________
enforce existing preincident plans.
determine resale value of a building.
regulate the construction of government structures.
define the type of construction used to build structures.
Plywood sheeting
Metal roof construction
Wood shingles and shakes
Tongue and groove construction
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________
9.
The Company Officer I
Which of the following building components BEST describes what
should be included in preincident surveys? (269)
A.
B.
C.
D.
Door hardware
Electrical systems
Rugs and floor coverings
Furniture and accessories
Objective 3:
Identify considerations for preparing for preincident surveys.
________ 10.
Assigning duties for unit members and ensuring availability of
necessary survey documents are processes that should be
completed: (269)
A.
B.
C.
D.
________ 11.
Which of the following is MOST likely to be an emergency response
consideration for a preincident survey? (270)
A.
B.
C.
D.
________ 12.
What
What
What
What
type of insurance does the occupant have?
potential hazards to firefighter safety exist?
is the fire extinguisher maintenance schedule?
is the history of code violations in the structure?
Which of the following people is MOST likely to schedule the
preincident survey visit with the owner/occupant? (271)
A.
B.
C.
D.
OSU-FST
during the preincident survey.
after the written report is submitted.
when preparing for a preincident survey.
at the conclusion of the preincident survey.
Firefighter I
City officials
Fire marshal
Administrative staff
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Objective 4:
Explain the process of conducting preincident surveys.
________ 13.
Field sketches for survey information records should be made
showing the structure’s: (272)
A.
B.
C.
D.
________ 14
Which of the following is an area where a company office will MOST
likely not be allowed to take photos or videos for a preincident
survey? (272)
A.
B.
C.
D.
________ 15.
B.
C.
D.
To reflect the value of the contents inside for insurance
purposes
To follow up on fire and life safety code violations for inspection
department
To show how the facility might appear as someone moves
through it
To indicate the number of vehicles that may pass by during
normal hours
Which of the following items should a company officer note the
location of while surveying a building’s exterior? (274)
A.
B.
C.
D.
OSU-FST
All building contents
The facility’s landscaping
The building’s dimensions
Nearby passenger vehicles
Which of the following is the BEST reason to use videography during
a preincident survey? (274)
A.
________ 17.
Building exterior
Proprietary area
Roof access points
Administrative offices
Which of the following information about a building BEST describes
what should be included in field sketches? (273)
A.
B.
C.
D.
________ 16.
areas of code violations.
triage and evacuation sites.
size, location, and components.
construction date and façade materials.
Fixtures
Partitions
Escalators
Power lines
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 18.
Unless organizational policy dictates otherwise, the starting point for
the interior survey is: (275)
A.
B.
C.
D.
________ 19.
80
204
402
472
widest
lowest
midway
highest
Monitors with glass sides used in ventilation systems rely on _____
to provide ventilation in case of fire. (278)
A.
B.
C.
D.
OSU-FST
NFPA®
NFPA®
NFPA®
NFPA®
Automatic roof and wall vents are placed at the _____ point of a roof
or wall. (278)
A.
B.
C.
D.
________ 22.
protection of firefighters.
location of unfixed assets.
dimensions of the building.
code violations of recent inspections.
Which of the following NFPA® standards provides guidelines for
design and installation of smoke and heat venting equipment? (277)
A.
B.
C.
D.
________ 21.
defined in NFPA® 1620.
identified in OSHA regulations.
a matter of personal preference.
up to the building owner/occupant.
Two basic topic areas of life safety information in a survey include
protection and evacuation of occupants, as well as the: (275)
A.
B.
C.
D.
________ 20.
The Company Officer I
heat
gravity
glass breaking
automatic activation
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 23.
Which of the following systems is a recent advance in HVAC design
that introduces thermostatically controlled air into the space through
openings in the floor? (279)
A.
B.
C.
D.
________ 24.
The Company Officer I
Curtain boards
Solid wall and floor monitors
Automatic roof and floor vents
Underfloor air distribution systems (UFAD)
Which of the following fire protection systems, when activated, may
potentially restrict movement throughout a structure? (280)
A.
B.
C.
D.
Standpipe systems
Fixed fire-extinguishing systems
Fire detection and alarm systems
Smoke, heat, or alarm activated doors
Objective 5:
Recognize different approaches to developing and managing
preincident plans.
________ 25.
Which of the following is an advantage of preincident surveys that
includes only essential information? (282)
A.
B.
C.
D.
________ 26.
Which of the following is included in the development process for
preincident plans? (282)
A.
B.
C.
D.
________ 27.
Managing data from multiple plans
Providing feedback to building contractors
Setting fines for life and safety code violations
Updating occupants regarding proposed incident tactics
Which of the following types of facility survey drawings shows side
views of structures that depict the number of floors in a building?
(282)
A.
B.
C.
D.
OSU-FST
Simple to develop, use, and maintain
Less cost to owner/occupant of building
Extremely low likelihood of an omission of critical items
May take an incident commander longer to find information
Plot plans
Elevations
Floor plans
Dimensions
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 28.
The three major tasks of managing preincident data include
gathering data, entering data into databases, and: (284)
A.
B.
C.
D.
OSU-FST
The Company Officer I
keeping data current.
researching new databases.
updating computer programs.
organizing data within the archives.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
OSU-FST
Fire Officer Homework Assignment
The Company Officer I
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Chapter 11 Test
Name:
Date:
Directions: Write the correct letter on the blank before each question.
Objective 1:
Recognize approaches to improving firefighter survivability.
________
1.
Data gathered during occupancy survivability profiling assists in
determining: (292)
A.
B.
C.
D.
________
2.
According to the NFPA®, the upper human survivability limit is
approximately: (292)
A.
B.
C.
D.
________
3.
4.
Communications
NFPA® standards
Departmental budget
Customer service surveys
The Crew Resources Management (CRM) system is designed to
create a culture or climate of _____ for personnel to contribute to
safety and goals of mitigating incident. (293)
A.
B.
C.
D.
OSU-FST
120° F (49° C)
212° F (100° C)
500° F (260° C)
1,110° F (599° C)
Which of the following topics is addressed in the Crew Resources
Management (CRM) system? (293)
A.
B.
C.
D.
________
the point of origin.
the extent of victims’ injuries.
whether to complete an initial action plan.
if occupants can survive smoke conditions.
risk
control
freedom
intimidation
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
The Company Officer I
Objective 2:
Describe elements of incident scene management.
________
5.
Incident Command System (ICS) is BEST described as the basis for:
(295)
A.
B.
C.
D.
________
6.
Which of the following organizational levels within NIMS-ICS is
responsible for directing, ordering, and/or controlling resources by
explicit legal, agency, or delegated authority? (296)
A.
B.
C.
D.
________
7.
8.
9.
preincident survey.
postincident analysis.
initial action plan (IAP).
crew resource management (CRM).
What is BEST described as the number of direct subordinates one
supervisor can effectively manage? (299)
A.
B.
C.
D.
OSU-FST
Crew
Task force
Strike team
Unified command
A plan of operation is another term for: (299)
A.
B.
C.
D.
________
Group
Branch
Section
Command
Which of the following resources is BEST described as a specified
number of personnel assembled for assignment? (297)
A.
B.
C.
D.
________
safe and efficient incident scene management.
initial rapid intervention crew (IRIC) procedures.
decision-making during compartment fire incidents.
labor contract negotiations involving communications.
Resource management
Personnel accountability
Manageable span of control
Subordinate to supervisor ratio
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 10.
Which of the following BEST defines who is responsible for
establishing command using NIMS-ICS at an incident? (300)
A.
B.
C.
D.
________ 11.
First-arriving officer
Highest-ranking officer
Law enforcement officer
Most experienced firefighter
According to Lloyd Layman’s considerations for emergency scene
size-up, the company officer will have to make initial decisions as
well as _____ decisions. (303)
A.
B.
C.
D.
________ 12.
The Company Officer I
budgetary
postincident
supplemental
investigation
The warm zone at a scene is limited to personnel who are operating
hydraulic tool power plants and: (304)
A.
B.
C.
D.
reporting information to public officials.
establishing rehabilitation for personnel.
providing emergency lighting and fire protection.
escorting friends and relatives of victims to the hot zone.
Objective 3:
Explain fire behavior considerations prior to fire attack.
________ 13.
Fire will grow and spread with sufficient fuel and: (307)
A.
B.
C.
D.
________ 14.
When fire spreads within an unconfined area, much of its heat:
(307)
A.
B.
C.
D.
OSU-FST
oxygen.
fire load.
humidity.
insulation.
becomes trapped inside unburned smoke and gases.
is reflected back, increasing temperatures of other fuels.
dissipates into the atmosphere through radiation and
convection.
is transferred to cooler ceilings and walls, increasing the
temperature.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 15.
In a compartment fire, heated products of combustion and entrained
air become _____ than the surrounding air. (308)
A.
B.
C.
D.
________ 16.
vent
burn
collapse
extinguish
Which of the following describes a condition when unburned fire
gases accumulated in top of compartment ignite and flames
propagate through the hot gas layer or across the ceiling? (311)
A.
B.
C.
D.
OSU-FST
Rapid rising of the neutral plane
Slow change in smoke color to white
Slow changes in temperatures in compartment
Heavily smoke-stained or cracked window glass
When monitoring for flashover conditions, the company officer
should consider that modern, well-sealed energy efficient buildings
do not _____ as rapidly as older buildings. (310)
A.
B.
C.
D.
________ 19.
inert
hottest
coolest
heaviest
Which of the following is an indicator of rapid fire development?
(309)
A.
B.
C.
D.
________ 18.
hotter
cooler
less visible
less pressurized
The _____ gases in thermal layering will be in the top layer. (308)
A.
B.
C.
D.
________ 17.
The Company Officer I
Rollover
Backdraft
Ventilation
Smoke explosion
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 20.
A compartment filled with hot unburned gases and smoke above the
flammable range is MOST likely to create the potential for: (311)
A.
B.
C.
D.
________ 21.
Structure’s contents
Active HVAC systems
Construction materials
Energized electrical wiring
Which of the following thermal properties of the compartment is
BEST described as slowly absorbing and releasing large amounts of
heat to maintain temperature? (315)
A.
B.
C.
D.
OSU-FST
combustible metals.
energized electrical wiring.
flammable/combustible liquids.
commercial kitchen deep fat fryer.
What is often considered the most readily available fuel source in a
compartment fire? (314)
A.
B.
C.
D.
________ 24.
Cellulose type fuels
Energized electrical wiring
Flammable/combustible gases
Combustible metals in vehicles
Class B type fuels include: (313)
A.
B.
C.
D.
________ 23.
rollover.
backdraft.
flashover.
smoke explosion.
Which of the following fuel types are classified as Class A fires?
(313)
A.
B.
C.
D.
________ 22.
The Company Officer I
Retention
Reduction
Insulation
Ventilation
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 25.
According to a study on structural stability of engineered lumber in a
fire, legacy construction assemblies commonly: (317)
A.
B.
C.
D.
________ 26.
The Company Officer I
fail over small (local) area.
fail over larger (global) area.
withstand higher pressurized gases longer.
cannot withstand higher heat temperatures longer.
According to recent studies on legacy and contemporary
construction, during Vent Enter Search (VES), doors should be _____
following entry to increase occupant and firefighter tenability. (319)
A.
B.
C.
D.
open
closed
blocked
unhinged
Objective 4:
Identify methods for conducting incident scene operations.
________ 27.
Using the Incident Priorities approach, what is the first consideration
if rescue is contemplated at a scene? (321)
A.
B.
C.
D.
________ 28.
Which of the following BEST describes one purpose of using
Layman’s RECEO-VS decision-making model? (322)
A.
B.
C.
D.
________ 29.
Determines priorities for budgetary requests
Establishes protocols for speaking with media
Employs information gathered during initial size-up
Details collective customer satisfaction survey results
Which of the following NFPA® standards addresses two-in/two-out
and initial rapid intervention crew (IRIC) procedures? (322)
A.
B.
C.
D.
OSU-FST
Potential property damage for owners
Current specialized certifications of personnel
Safe ingress/egress for occupants and firefighters
Availability of resources from nearby departments
NFPA®
NFPA®
NFPA®
NFPA®
1001
1031
1500
1581
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 30.
In Layman’s RECEO-VS model, confinement is a term used to
describe the need to: (324)
A.
B.
C.
D.
________ 31.
begin to terminate the size-up plan.
designate personnel to establish NIMS-ICS.
evaluate effectiveness of response using proper forms.
communicate plans to all on-scene and responding personnel.
After the initial risk assessment performed as part of incident size-up,
risk assessment should be _____ throughout the incident. (330)
A.
B.
C.
D.
OSU-FST
Arrival
Preincident
During the incident
While implementing the IAP
As part of performing size-up, the first arriving officer on the scene
must first transmit the condition/arrival report and then: (330)
A.
B.
C.
D.
________ 35.
removing it from fire area.
using positive-pressure fans.
removing smoldering contents.
protecting evidence from contamination.
Which of the following BEST describes when the earliest actions of
size-up should be started? (328)
A.
B.
C.
D.
________ 34.
limiting fire to the area of origin.
replacing contaminated atmosphere.
making a scene secure from rekindle.
identifying life-safety aspects at scene.
Salvage may consist of protecting property in place or: (326)
A.
B.
C.
D.
________ 33.
limit fire or other emergency to the area of origin.
prevent extension of incident effects to uninvolved areas.
identify life-safety aspect of emergency incident priorities.
implement operating procedures to reduce property damage.
In Layman’s RECEO-VS model, overhaul is a term used to describe:
(325)
A.
B.
C.
D.
________ 32.
The Company Officer I
limited
ongoing
prohibited
questioned
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 36.
Overall plans for controlling the incident, including broad statements
of final outcomes to be achieved, are known as: (331)
A.
B.
C.
D.
________ 37.
When the situation has stabilized
When there is no IDHL atmosphere
After exterior attack has been completed
Before interior attack crew arrives on scene
If the IC decides the risk of an interior attack is worth the benefits,
the IC must consider that: (333)
A.
B.
C.
D.
________ 39.
initial size-up.
strategic goals.
preincident goals.
initial risk assessments.
Which of the following BEST identifies at which point the Fast Attack
option will end at an incident? (332)
A.
B.
C.
D.
________ 38.
The Company Officer I
legacy homes have no integrity when exposed to fire.
building collapse may occur earlier in modern construction.
risk/benefit analysis does not include resources or available
water.
aggressive interior attacks can happen even if saving lives is
highly unlikely.
When saving lives is highly unlikely and the risk to firefighters
attempting to save property outweighs the gain, a(n) _____ mode is
necessary. (334)
A.
B.
C.
D.
resource
offensive
defensive
interior attack
Objective 5:
Describe postincident activities.
________ 40.
Information gathered from postincident activities can BEST be used
to: (335)
A.
B.
C.
D.
OSU-FST
request budgetary needs.
reinforce proper response activities.
fulfill new certification requirements.
place blame or reprimand personnel.
Fire Officer Homework Assignment
Fire and Emergency Services Company Officer, 5th Edition
________ 41.
Which of the following would MOST likely be used to establish a
secure perimeter at a fire emergency? (335)
A.
B.
C.
D.
________ 42.
Interview witnesses at the scene.
Highlight strategic and tactical concerns.
Record description of evidence that was moved.
Transfer evidence from the scene to the investigator.
Which of the following may be a recommendation that occurs as a
result of a completed postincident analysis and critique? (340)
A.
B.
C.
D.
OSU-FST
IAP
tactics
critique
violations
Which of the following is part of a postincident critique? (339)
A.
B.
C.
D.
________ 45.
only if the scene involved a fatality.
after the organization releases the scene.
before the organization releases the scene.
unless the evidence chain of custody has been broken.
The postincident analysis (PIA) and _____ are intended to determine
whether the incident was conducted in the safest, most efficient
manner. (338)
A.
B.
C.
D.
________ 44.
Fire hose
Chain link
Bystanders
Barrier tape
Evidence at an emergency scene must be marked, tagged, and
photographed: (336)
A.
B.
C.
D.
________ 43.
The Company Officer I
Change in written policy
Written correction to IAP
Change in NFPA® standards
Verbal reprimand of personnel
Fire Officer Homework Assignment