MOHAMMED TAQI UDDIN
VoIP Engineer
Mohd_taqiuddin@yahoo.com
Mobile no
: 0545414917
CERTIFICATIONS
 Cisco Certified Voice Professional (CCVP): CSCO CSCO11688487
 Cisco Certified Network Associates voice (CCNA): CSCO11688487
 Cisco Certified Network Associates (CCNA): CSCO11688487
 Good Knowledge in ITIL
EDUCATIONAL QUALIFICATIONS

B.Tech with specialization in Electronic & Communication Engineering with First division from
JNTU(University), Hyderabad in the year 2007
OBJECTIVE
Seeking a challenging position as voip Network Engineer in Telecom Sector /IT/ ITES companies to achieve
career goals and contribute towards organizational success
SYNOPSIS
Motivated, result oriented highly skilled Network Engineer with excellent knowledge of configuring and
troubleshooting Call Manager, Gateways, Gatekeepers, dial plans and advanced dial plans. knowledge in VoIP
Signaling Protocols and IP Telephony.
 Excellent Project Management skills with proven ability to lead and motivate teams to maximize
productivity
 Understanding of projects, hardware, software requirements & executing orders accordingly
 Providing daily onsite administrative support
 Leading a team, training and updating them
 Technology survey self-starter, adept at moving into new environments and extrapolate from existing
experience to quickly adapt to new technologies fluently
 Possessing first rate communication and collaboration skills to lead and work in concert with diverse
groups effectively
 Strong problem solving and analytical skills
 Excellent decision making skills with a positive approach.
VOIP NETWORK SKILLS
Deploying, Installation, Upgrading:
 Cisco Unified Communication Manager 6.x: Deployment Model, Publisher & Subscribe Relationship,
Administration and Managing User Account, Endpoint, Cisco Unity Connection and Integration with
Cisco Communication Manager ,Cisco IP Phones 7940, 7960, 7961, Cisco IP Communicators.
Configuring Unified Communication Server:
 Call Routing Component: Route Group, Route List, Route Pattern, Hunt Group, Hunt List, Hunt Pilot,
Digit Manipulation with Translation Pattern.
 Calling Privileges: Time of Day Routing, Partition, Calling Search Space.
 Clustering Feature: Attendant Console, Extension Mobility, IPMA (IP Manager Assistant), BAT (Bulk
Administrator Tools), Meet-Me Conferencing, CDR (Call Detail Records), and CMR (Call Management
Record).
 User Feature: Call Park, Directed Call Park, Call Pickup, Group Call Pickup, Other Group Call Pickup,
Call Back, DND.
IOS IP Telephony Skills:
 Signalling and Codec: SCCP, RTP, cRTP, RTCP, H.323 (H.225, H.245, RAS), MGCP, SIP, T.38,
 Configuration of Analog (FXS, FXO) and Digital Interface (T1, E1), ISDN (BRI/PRI)
 Codec’s: G.711, G.726, G.728, G.729, G.729A, G.729B
 Cisco Catalyst Switches Configuration: Vlan (802.1q), Voice Vlan (802.1p), Cisco PoE and IEEE Standard
802.3af.
 Configuration Gateway and Gatekeeper: Dial-Peers, CUME with Dial plan support, Call forwarding, Call
transfer.
 Basic Knowledge of IP Interactive Voice Response (IP IVR).
Hardware Platform:
 Router: 1700 series, 2600 series, and 3600series.
 Cisco Call Manager: - 6.x
WORK EXPERIENCE
Working with SACS electronics as a Voice engineer from March 2011 to till date.
RESPONCIBILITIES:-
 Installation of phones and faxes including video conferences and conference phones.
 Installation, maintenance and configuration of Cisco switches and routers.
 Develop and maintain the voice network infrastructure.
 Supporting Cisco IP Phone Infrastructure based on Cisco Call Manager (4.x, 5.x, 6.x, 7.x)
 Configuring of ATA.
 Using RTMT we can maintain database summary.
 Daily checking call manager health
 Taking the backup of a call manager in every 15 days.
 Taking Inventory reports of all the devices connected to call manager.
 By using call analysis report we can generate incoming/outgoing calls report.
 Gateways backup.
GOALS GOALS
WORK EXPERIENCE
Working with Sysven technology ltd. as a voip engineer from October 2009 to December 2010.
RESPONCIBILITIES:
Providing Cisco IP Telephony support to major clients of Sysven technology Ltd.
 Resolving escalated calls and troubleshooting trouble tickets.
 Supporting Cisco IP Phone Infrastructure based on Cisco Call Manager (4.x, 5.x, 6.x, 7.x)
 Voicemail administration
 IPCC Administration
 Installing and supporting Voice gateways/gatekeepers
 Troubleshooting routers and switches
 Call manager and Unity application and hardware monitoring
WORK EXPERIENCE
Working with Siemens Information System Ltd as a IP Telephony Engineer since March 2008 to
September 2009.
RESPONCIBILITIES: Worked as a IP TELEPHONY ENGINEER for Implementation, operation and maintenance of the
Siemens Hipath systems for VOIP service and Trunk Mobile Radio Systems for TETRA mode
voice & data communication.
SIEMENS 4000 HIPATH PBX SWITCHS,SIEMENS XPRESS-140 & XPRESS-340 ATM
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 Knowledge in (SIEMENS Hipath4000) IP PABX and Legacy PABX.
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SWITCHES,EMS,HIPATH 3700 IP,OPTIPOINT 500 IP PHONE.
Involving complete installation, operation, maintenance and Network support for Airport
Communication Network.
Installing the IP phone and integrate with application module.
Subscriber administration, feature administration and integration of Switch based services
Troubleshooting of Analogue, Digital, IP Phone and Fax Line Problem.
Monitoring the user end cluster system Siemens 3700 IP.
Calls (PRI) routing for user requirement (i.e. TATA PRI or BSNL PRI). S GOALS
PROJECTS HANDLED
1.
Client
Role
Description
: CONVERGYS LTD
: Installation, configuration and troubleshooting
: Operation and Maintenance.
Efficiently handled operations related to Installation and troubleshooting of Cisco Call
Manager 5.X,6.X and Cisco Unity 6.X
Resolved Troubleshooting issues related to MGCP, H.323, SCCP, Gateway
GOALS
Learn new technology, building career in Voice Domain, achieve Cisco Certification in voice (CCIE
VOICE).
PERSONAL DETAILS
Name
: Mohammed Taqi Uddin
Date of Birth: 12/03/1985
Marital Status: Single
Languages
: English, Hindi ,Arabic
Nationality : Indian
Mobile no
: 0545414917
Passport No: G4100319
Valid aqama and Transferable.