THE SALVATION ARMY
Wellington Community Ministries
POSITION DESCRIPTION
Position:
Director of Community Ministries, Supportive
Accommodation Programme, Early Childhood Education
Centre
Appointee:
Report to:
Divisional Commander
Divisional Community Ministries Secretary
Functional Relationships: Divisional Commander
DCMS,
Community Ministries Managers
Receptionist
All Community Ministries Staff
Local Corps Officers,
Clients, Family, Whanau
Funding Contractors and Advisors
Non Government Organisations
Government Organisations including Ministry of Social
Development (MSD), Ministry of Health (MoH) and Ministry of
Education (MoE)
Location:
Wellington Hope Centre: 22-26 Riddiford Street Newtown
Hours of Work:
A total of 40 hours per week, Monday to Friday to be worked
8:00am to 5:00pm.
Twelve month fixed term Contract
PURPOSE OF THE POSITION
The purpose of the Director of Community Ministries is to oversee the effective functioning of
the Centre, manage the staff team, oversee the relationships with external organisations the
Centre relates to and manage the business affairs of the Centre.
This is a ministry position the principal duties of which are substantially the same as those of
a pastor, official or teacher among adherents of The Salvation Army and involves the
propagation of beliefs of The Salvation Army.
Director of Community Ministries
Wellington Hope Centre
(Employee Name]
KEY RESULT AREAS and KEY TASKS
Administration:
 Ensures resident/client documentation is
complete, secure and maintained
confidentially.
 Manages the administrative requirements of all
Government contracts relating to this role.
 Manages Salvation Army administrative
requirements in line with policy (motor vehicle
requirements, cash handling, employment
related, etc).
 Maintains files in a way that allows information
to be readily accessed when required.
 Archives files appropriately.
Financial Management :
 Prepares non-deficit budgets for Divisional
Headquarters (DHQ)/Territorial Headquarters
(THQ) approval each year.
 Implements approved budgets and oversees
monthly income and expenditure in relation to
budget, taking corrective action where
necessary.
 Works with Public Relations Department (PR)
to apply for appropriate grant or trust funding to
enhance service delivery.
 Meets the financial reporting requirements of
The Salvation Army, government contracts and
grant/trust providers.
Service Delivery:
 Implements national and local policies.
 Reviews and maintains local policies,
consulting with consumers/families as required.
 Works through managers of each area to
deliver against annual plans, contracts and
grant/trust requirements.
 Prepares for, participates in and responds to
audit requirements.
 Ensures service delivery is of high quality.
 Builds and maintains positive relationships with
other agencies for mutual support in service
delivery.
 A culture of continuous quality improvement is
provided and evident
 Complaints are processed and responded to
as per policy within set timeframes.
Cultural Safety:
 Commits to the principles of the Treaty of
Waitangi as they apply to areas of
responsibility.
 Reflects the different cultures of client groups
within premises and programmes as
appropriate.
 Establishes relationships with agencies to
provide culturally appropriate services.
 Ensures staff are adequately trained in cultural
Director of Community Ministries
Wellington Hope Centre
PERFORMANCE INDICATORS
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Complies with all Salvation Army
(SA) administrative requirements and
policies.
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Files are easily attained when
required.
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No-deficit budgets prepared as
requested.
Centre operates within budget and
corrective action taken in a timely
manner when required.
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Grant/trust information given to PR in
timely manner for application to be
completed.
Reporting requirements completed
on time and to a high standard.
Practice aligns with local and national
policies.
Local polices are kept up to date and
consumers/families are consulted
when necessary.
Contractual requirements are met.
Audits are completed and
requirements met in time frames set.
Service deliver is to best practice.
Good quality networks established
and maintained.
Service is continually improving
according to best practice.
Complaints dealt with as set out on
complaints procedure.
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Staff and clients feel their cultural
needs are met.
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Good networks with variety of
culturally specific services.
Staff training in cultural areas is
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(Employee Name]
responsiveness.
Leadership
 Personnel are motivated to succeed in their
role by clear direction, open communication,
effective coordination, appropriate delegation
and professional standards of conduct and
presentation.
 Work with management team to plan and
coordinate the overall organisation and running
of the Centre.
 Meet with Management team at least monthly
to review operational and strategic
requirements. Minutes kept on file.
 Ensure managers have regular staff meetings
with their staff and minutes are kept on file.
Business Management:
 A business plan is developed annually in
conjunction with the financial budget and
reviewed monthly.
 Internal and external audit requirements and
recommendations are promptly and effectively
addressed.
 Ensures contractual performance monitoring
returns are filed in specified timeframe and
sent to TCMS.
Staff Management
 Recruitment and employment of staff is
completed as per policy.
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All managers undertake performance
appraisals annually.
 Disciplinary and dismissal procedures are
properly initiated and progressed when justified
as per the relevant employment agreement
and in discussion with DHQ and the Human
Resources Department (HR).
Privacy
 The Director acts as the Privacy Officer for the
Centre and ensures the principles of the
Privacy Act 1993 are upheld.
Property Maintenance
 Maintains Salvation Army properties (22-26
Riddiford Street, 126 Britomart Street) in
accordance with policies and procedures.
 Acts as landlord for The Bridge/Oasis,
Newtown Budgeting Service and the ECEC
flat.
 Contributes proactively to the development of
the Wellington South hub property.
Transition to Change
 Creatively manages positive change.
 Looks for opportunities to provide new options.
 Work proactively with SA leadership on change
management.
 Communicate change strategies effectively.
Director of Community Ministries
Wellington Hope Centre
regularly updated.
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Clear management plan is developed
and reviewed.
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Regular management meetings are
held and minutes are on file
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Managers have regular staff
meetings and minutes are on file.
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Monthly business meetings are held
where plans are reviewed and
progress or lack of progress is
discussed and plan altered as
necessary.
All audit requirements are met within
timeframes set.
Monitoring returns completed and in
to TCMS on date required
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Processes are followed and all staff
employed have employment
agreement and job descriptions.
Annual appraisals completed and
documented for all managers.
Disciplinary matters are conducted in
line with correct procedures and in
consultation with DHQ and HR.
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Staff are aware of privacy
requirements and no privacy issues
are breached.
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Building repairs and maintenance
carried out in a timely manner.
Tenancy agreements completed in a
timely manner.
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Attends meetings regularly and
completes any tasks set in timeframe
set.
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Staff management through Change
procedure conducted in an
informative and positive way.
(Employee Name]
Health and Safety
 Oversees compliance with Health and Safety
regulations, policies and procedures in all
areas of responsibility.
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HSE 5.1 accident report form
completed within appropriate
timeframes.
Hazards are reported and managed
appropriately.
Employees works safely at all times.
An effective health and safety
programme operates in accordance
with legislation and The Salvation
Army’s health and Safety policy and
procedures.
Building security is implemented to
ensure staff/client safety is met.
A current fire evacuation scheme by
the New Zealand Fire Service is
maintained. All staff are aware of
and trained in fire evacuation, and
civil defence emergency plans
procedures. Fire drills are conducted
satisfactorily at six monthly intervals.
The Director meets the requirements
set out in The Salvation Army’s
Building Act 1991 Compliance
Manual Maintenance Procedures.
Notwithstanding a respective definition or classification of employment, the Director may be
required to undertake other lawfully permitted duties.
Limitations of Authority: The Director operates within the overall mission, philosophy
and policies of The Salvation Army.
QUALIFICATIONS
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Management experience.
Qualification in management, preferably at degree level.
Experience in Social Serivices
Director of Community Ministries
Wellington Hope Centre
(Employee Name]
PERSON SPECIFICATIONS
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Excellent communication skills with the ability to get alongside and support staff.
Ability to relate to people from a diverse range of backgrounds, sensitive, caring and
patient
Sympathy to the aims of The Salvation Army
Ability to work within a team and maintain good relationships with staff
Effective networking skills
Ability to provide feedback on the value and timeliness of advice, training and support to
staff
Commitment to continuing professional development
Good written and oral skills, including the ability to write adequate reports and records
Computer literate
Self-organising and self-directed
Good administration skills
Cultural awareness
Flexibility
Sense of humour
Commitment to quality improvement processes
Can use discretion and maintain confidentiality
Commitment to social justice for the poor, vulnerable and marginalised
Demonstrated successful experience in managing multiple diverse business units
Experience in delivery against a variety of government contracts
Willing to comply with organisational policies and processes
Ability to delegate appropriately
Unendorsed drivers licence of at least class B (private motor car)
Resilient and able to manage stress in a healthy way
Demonstrated ability to manage organisational budgets and finances
Effective decision making skills
Personal Qualities
 Positive attitude
 Commitment
 Honesty
 Resourcefulness
 Diplomacy
 Flexibility
 Creativity
 Practical common sense
 A sense of humour
 Reliable
I ________________________________________declare that
I have read the Position/Job Description and understand them fully.
Signed __________________________________ Date ___________
(Employee’s Name)
Signed __________________________________ Date ___________
(For The Salvation Army)
Director of Community Ministries
Wellington Hope Centre
(Employee Name]