ANDHRA BANK Request for Proposal (RFP) FOR Management Information System (MIS) Solution RFP Reference No : 0666/35/13 Dt. 23rd February 2009 Last date for receipt of queries on RFP : 2nd March 2009 Pre-Bid Meeting : 6th March 2009 Last date for receipt of Bids : 3 pm on 18th March 2009 Opening of Technical Bids : 4 pm on 18th March 2009 Cost of RFP: : Rs.25,000/- payable as a Demand Draft in favour of Andhra Bank along with Bid. To be kept outside the Bid envelope. Earnest Money Deposit (Bid Security) : Rs.5,00,000/- Rupees Five Lakhs only (in the form of a Bank Guarantee issued by a Scheduled Commercial Bank or demand draft in favour of “Andhra Bank” payable at Hyderabad). Format of Bank Guarantee is given in Form-F-13 This document is the property of Andhra Bank. It may not be copied, distributed or recorded on any medium, electronic or otherwise, without written permission therefor. The use of the contents of this document, even by the authorized personnel / agencies for any purpose other than the purpose specified herein, is strictly prohibited and shall amount to copyright violation and thus, shall be punishable under the Indian Law. RFP Document for Management Information System for Andhra Bank TABLE OF CONTENTS Particulars 1. Introduction & Profile of the Bank 2. Technology profile of the Bank 3. Pre-qualification criteria 4. Scope of Work 5. Sizing & Scalability 6. Data Capturing 7. System Requirements 8. Hardware Requirement 9. Bidder’s response and Opening of Bids 10. Preparation of Bids – Two Part offer 11. Contact Details 12. Proposal format 13. Technical Bid 14. Clarifications to RFP & Pre-Bid Meeting 15. Commercial Bid 16. Proposed Costs 17. Cost of equipment 18. Performance Guarantee 19. Organization of Bid 20. Opening of Bids & Examination of Bids 21. Evaluation methodology 22. Bidders presentation / Site visits / Product demonstration 23. Opening of Commercial Bid 24. Award of contract 25. Refund of EMD (Bid Security) 26. Forfeiture of EMD(Bid Security) 27. Payment terms 28. Implementation Schedule 29. Preference to Public Sector Enterprise 30. Liquidated damages 31. Confidentiality 32. Force Majeure 33. Miscellaneous 34. Terms & Conditions 35. Annexure 1 (List of MIS Statements) 36. Form-F-1-Technical Bid-Principal Bidder’s undertaking letter 37. Form-F-2-Technical Bid-Bidders profiles 38. Form-F-3-Technical Bid-Statement of Tie-ups 39. Form-F-4-Technical Bid-Information about offices 40. Form-F-5-Technical Bid -Details about other Bank using similar MIS solution) 41. Form-F-6-Technical Bid - Bidder’s response to Functional requirements 42. Form-F-7 – Technical Bid- Technical specifications Checklist 43. Form-F-8 – Technical Bid – Details regarding Hardware & software 44. Form-F9- Technical Bid – Confirmation of soft copy 45. Form –F-10- Technical Bid- Compliance statement 46. Form - F-11 – Commercial Bid – Covering letter 47. Form – F12 – Schedule of prices (Commercial Bid) 48. Form – F13 – Bank guarantee format Andhra Bank: Data Centre:: Hyderabad Page 2 3 5 5 8 9 9 11 12 14 15 16 16 17 18 19 20 20 21 22 23 25 28 28 29 30 30 30 30 30 31 31 31 32 46 61 62 63 64 65 66 81 86 87 88 89 90 92 1 RFP Document for Management Information System for Andhra Bank 1. INTRODUCTION Andhra Bank, a body constituted under Banking Companies Acquisition and Transfer of Undertakings Act 1980 has its Head Office at 5-9-11, Dr. Pattabhi Bhavan, Saifabad, Hyderabad-500004. Its Core Banking Solution Department is located at 3rd Floor, “D” Block, Cyber Gateway, Madhapur, Hyderabad-500081, India. Andhra Bank, hereinafter called “Bank” which term or expression unless excluded by or repugnant to the context or the meaning thereof, shall be deemed to include its successors and permitted assigns herein after called “Andhra Bank” or “Bank” or “bank”, issues this Request For Proposal, hereinafter called “RFP”. The Request for Proposal is issued for inviting proposals (Technical and Commercial Bids) for the implementation of “Management Information System Solution” including supply, installation, integration, customisation, implementation and maintenance of hardware and the software including upgrade as per specifications, terms and conditions and scope defined together with Facility Management in this document. This RFP is not an offer by Andhra Bank, but an invitation to receive response from Bidders. No contractual obligation whatsoever shall arise from the RFP process unless and until a formal contract is signed and executed by duly authorised officers of Andhra Bank with the Bidders. A vendor submitting the proposal in response to RFP for providing the solution shall hereinafter be referred to as “Bidder”. When two or more vendors join together and form a consortium to offer their products/services to Bank as per the intent of this RFP, then the leader of the consortium, who submits the response to the RFP, on behalf of consortium and its members, shall be hereinafter as referred to as “Principal Bidder” or “System Integrator (SI)”. The Principal Bidder shall be the single point of the contact/ reference for Bank. Unless and until specifically mentioned, wherever the bidder is referred, it means the “Principal bidder” only. The details of the Consortium Partners need to be provided in Form-F- 2 (Use one form per consortium partner) and the details of tie-ups / arrangements entered for the Project in Form-F-3. PROFILE OF THE BANK The Bank was established in 1923 having its Head Office in Hyderabad. Bank’s Head Office is located at Dr. Pattabhi Bhavan, Saifabad, Hyderabad. Most of the central departments are located in the Head Office. Some of the departments including Department of Information Technology are functioning from buildings outside the Head Office building. Andhra Bank: Data Centre:: Hyderabad 2 RFP Document for Management Information System for Andhra Bank Bank operates from 17 Zonal Offices of which, 11 Zones are located in Andhra Pradesh and six Zones are outside. New Delhi, Mumbai and Hyderabad zones are headed by General Managers while the remaining 13 Zones are headed by Deputy General Managers. The bank is having its Investment & International Banking Division located at Mumbai. The bank has a staff strength of around 15000, which includes Officers, clerks and sub-staff. The Bank has 1412 branches, 61 Extension counters and 18 Service branches as on 31st December, 2008, which are spread across the country. Majority of the branches of the Bank transact business on the lines of Universal Banking and there are some specialized branches to cater to the requirements of a particular segment such as Agriculture, SSI, and SME etc… The specialized branches focus on specialized areas, but can still handle all other types of business. There are 18 Service Centers (Service Branches) to handle Clearing etc. in major centers. There are 61 Extension Counters linked to base branches as on 31.12.2008. For all practical purposes, the Extension Counters are normal branches but their business is accounted for in the Base Branches for all statistical and regulatory purposes. The branches are categorized in the following manner: Business volume/ size-wise categorization - Exceptionally Large Branches (ELB) - Very Large Branches (VLB) - Large Branches (LB) - Medium Branches (MB) - Small Branches (SB) Location-wise categorization: - Metro - Urban - Semi-Urban - Rural branches 2. TECHNOLOGY PROFILE OF THE BANK The current IT environment within the bank is focused on branch automation in the form of Finacle Universal Core Banking Solution (CBS) from M/s Infosys Technologies Ltd. Currently, branches are being migrated from legacy solutions. The bank also is implementing surround solutions for various banking and statutory requirements. Andhra Bank: Data Centre:: Hyderabad 3 RFP Document for Management Information System for Andhra Bank The following table presents the status of automation in the Bank as on 31 st December 2008. Type of system Server Operating system Database Core Banking Solution (Finacle 7x from Infosys Technologies) HP-UX Oracle 9i Debit Card Management System – FSS Technologies HP-UX Oracle 9i Reveleus Package for Basel-II requirements - Oracle Financials HP-UX Oracle 9i Loan Application Processing System (LAPS) from Sysarc Wintel MS SQL Govt. Business Module from Accel Frontline HP-UX Oracle 9i Oracle-Enterprise General Ledger (EGL) HP-UX Oracle-9i Fixed Asset Module of Oracle EGL HP-UX Oracle-9i AMLock (Anti-money Laundering)-AML – 3i –infotech Wintel Oracle-9i Finacle-e-Banking (Internet Banking & Mobile Banking) Wintel MS SQL Oracle Asset Liability Management – (ALM) HP-UX Oracle-9i The CBS coverage will be 100% of the Bank’s business by 31.03.2009. The Finacle Universal Banking Solution and other surround applications would be upgraded to Oracle 10G or higher versions of MS SQL as applicable and as per the product road map. Other IT systems a) The Treasury & Forex operations of the Bank are currently supported at the Investment & International Banking, Mumbai by an integrated package namely, ITMS, running on Sun Solaris 9 / Windows 2003 / Oracle 9i. b) The CMS (Cash Management System) from M/s CashTech operates on Windows-2000 platform using Oracle. c) The Oracle HRMS package runs on Sun Solaris / Oracle 9i database. d) Cheque Truncation System in NCR, New Delhi – a solution from M/s Newgen. e) An Oracle based Credit Card Solution providing end to end Credit Card Operations including Issuer activities, Acquirer activities, Billing for VISA as well as MasterCard, provided by Credit Card Consultants Pvt Ltd. f) Other in-house packages and applications from ISVs for maintaining accounting requirements of Stationery and Services departments. Andhra Bank: Data Centre:: Hyderabad 4 RFP Document for Management Information System for Andhra Bank 3. PRE-QUALIFICATION CRITERIA: The prospective bidders who comply with the following criteria are only eligible to bid. 1. The bidder (Principal Bidder in case of a Consortium) should have been engaged as Vendor/SI for implementing similar solution at least in one Public Sector Bank. 2. The principal bidder should be a System Integrator for providing the complete MIS Solution as envisaged in the RFP. 3. The bidder should necessarily have previous experience and proven track record in developing a comprehensive MIS solution using Database of Finacle Universal Banking solution and at least of a few of surround applications similar to those listed out in this RFP such as Government Business Module, Loan Origination system, ALM, Basel-II solution etc. Data Fields and Gaps given in the RFP are in accordance with Finacle and surround applications listed out herein. Hence this is the basic qualification criteria and Bank reserves the right to disqualify straight away the Technical Bids not in conformance with this criteria. The experience that will be reckoned for this purpose will be with a Public Sector Bank. 4. The principal bidder will be single point of contact to provide the solution to the Bank. 5. The principal bidder may have a tie-up with any solution provider to meet the requirements under the RFP. However, the solution should have proven and tested technology already in operation for at least one year. 6. The principal bidder should be a financially solvent and a profit making entity with a turnover of at least Rs. 50.00 crores and earning profits for the last 3 years. 7. The Vendor should have strong organizational strength for implementing the solution including hardware, software, disaster recovery, system integration, implementation, etc. System integration should be based on industry best practices. 8. The vendors should preferably have their Head Quarters or Representative Office at Hyderabad. 4. SCOPE OF WORK The scope of the assignment includes but not limited to: Reviewing the information requirements of the Bank based on the list of reports as per Annexure-1. This list is as per the present requirement. Further reports may be added / substituted during the requirement study & definition, with a Andhra Bank: Data Centre:: Hyderabad 5 RFP Document for Management Information System for Andhra Bank provision to further fine tune during product development and implementation within the accepted architecture. The scope creep to the extent of 25% by way of additional reports is also to be taken into consideration. Providing an XML based interface for collecting data from various external sources, such as RBI, IBA, District authorities, ECGC, Various levels of Govt. bodies, NABARD, District Industry Center, Export Promotion Councils, other Governmental and Non-Governmental Agencies, Rating Agencies etc. Development, customisation, installation, implementation, and integration of a Centralised MIS solution. The solution should have the facility to generate the reports in Bi-lingual form (English & Hindi). Providing for data extraction tools for capturing data, which is already available in any of the systems of the Bank, such as Core Banking Solution (Finacle Universal Banking Solution – Retail, Corporate and Trade Finance from M/s. Infosys Technology), LAPS (SYSARC), Oracle suite of Products (ALM-Oracle Risk Manager, Oracle Enterprise General Ledger, Oracle EGL- Fixed Assets Module etc), Reveleus package (Capital Calculator), AMLock – Anti money Laundering – CTR & STR, Integrated Treasury Management System (Treasury & Forex operations-Laser Soft Infosystems Ltd), Government Business Module (Accel Frontline), Oracle HRMS application (Wipro Ltd & Fluous), Cheque Truncation System (Newgen) etc. Populating the MIS database at points of origination, collation, submission, verification, action etc. with all the available data/information in any of the other systems with the Bank and limiting data entry only to the data/information otherwise not available in any system. Having a solution that obviates any need for secondary/ repetitive feeding of any data/information that is already resident in any of the other solutions and provides for a direct download/interface as may be necessary. The software solution must be able to interface / download / incorporate data from various systems deployed by the bank. Some information may be required to be fed manually by branches/offices into the MIS solution/system. The Bidder has to provide facility for such data entry manually and provide for makerchecker facility in the system at the entry-point i.e branch / office. The solution must be web based. The access control, Report extraction etc. will follow a basis of ‘need to know’ which will be defined. The solution must provide for such security features and user friendliness as well. Necessary Audit trails, password controls etc. must also be provided for. These will be discussed in detail with the finally selected Bidder and the participating Bidders are expected to have clear understanding and acceptance of same. Pooling data from branches to Zonal / Head Office through network/floppy or any other electronic mode and to consolidate at these locations depending on the requirement of the respective reports. In case data cannot be sent in softcopy, facility has to be provided for data entry at Zonal Offices. Providing the users of the MIS solution located in various departments of the Head Office, Zonal Offices and branches, dashboard to view, generate various MIS reports depending on the requirement at various levels. Andhra Bank: Data Centre:: Hyderabad 6 RFP Document for Management Information System for Andhra Bank Providing Business Intelligence tool for software solution capable of various analysis such as Bank as a whole, Zone-wise, Branch-wise, Industry wise, Activity wise, product wise, sector wise, group wise, geography wise, customer demography wise etc. However, the Bidder is expected to suggest enhancements to improve the analytical content, based on the Bidder’s experience. Having an MIS software solution that facilitates multi-dimensional complex analysis across parameters, periods and dimensions as may be user-defined. This analysis may be based on, but not restricted to, Geographical location Products Collaterals Customer segments Industry Sector Branch/Zone Department/Functions Limits Risk measures/characteristics Risk profiles Exposures Providing a reporting tool to facilitate report design, generation, and distribution and archiving. Having an MIS software solution that provides information in various combinations in numerical and/ or graphical form through dashboard. The user must enjoy the option to view information in any form. Providing a software solution that provides for “What if" analysis on various parameters. In case of any change in the existing position, the solution must be able to provide the desired information as an effect of the change. Providing a solution that facilitates drill-down/ drill-up functionalities to enable the user to analyse/forecast macro and micro level trends. Having a solution that enables availability of information through intranet/ Internet. This will provide a dynamic Information Management environment within the organisation. Training of the Bank’s project team and the user team. Training must cover both classroom and hands on. Necessary training material and documents must be provided to the participants. Training must cover Software solution for 10 IT officers Software implementation training for 10 IT officers User Training: Trainers training – 60 Officers (Two batches of 30 each) Providing data modeller based on defined parameters, based on customer profile and providing mining tools. Andhra Bank: Data Centre:: Hyderabad 7 RFP Document for Management Information System for Andhra Bank Providing Business Intelligence tools for analysis and decision-making based on transaction history. Providing ETL tool to extract and upload from the existing hosts i.e. Finacle, ITMS (Treasury & Forex), LAPS, EGL, ALM-Risk Manager, AMLock, GBM etc. Installation of the application on a test environment and assisting the Bank’s team in carrying out the User Acceptance Test. The successful bidder shall also provide test cases and methodology acceptable to the bank. Pilot implementation at branches- The pilot branches shall include 10 branches selected by the Bank. This will include branches with rural credit, branches with only advances and specialized branches like, Corporate Finance Branches/Overseas branches/SME branches, Trade Finance branches, Agricultural branches, Specialized Asset Recovery Management branch etc. Assisting the Bank in rolling out the application in Head Office/Zonal offices and branches of the Bank on successful completion of the pilot implementation. Providing comprehensive documentation of the application including the application architecture, description of the interfaces, description of the data model, database table structure, complete description of the data elements (metadata), description of data extraction/ transformation/ load operation cycles, user manual etc, Providing application maintenance for error fixes, additions/ modifications to the software to cater to changes to data sources and/or new reporting requirements during warranty period of one year as well as, optionally during the post-warranty period. Providing a solution that facilitates the users to generate their own reports through queries. Adhering to the complete Project schedule within 4 months from the date of execution of the agreement with the Bank. Facility Management – one on-site engineer for extending services like helpdesk, data backup, user management, database management / maintenance, updation of data, maintaining integrity of the data, loading application upgrades, technical support for adhoc queries, archival of data etc. 5. SIZING & SCALABILITY It is MOST IMPORTANT that the total solution with all its components should be scalable to handle additional MIS reports as the bank may require from time to time. This scalability must be in terms of Hardware, additional MIS reports and Data ETL tool as well. The MIS solution will be used by one user at Small and Medium size branches, 2 users at large branches, 3 users at Very large branches, about five users at the Zonal Office and approximately hundred users at the Head Office. Total number of users will be about 2,000. Andhra Bank: Data Centre:: Hyderabad 8 RFP Document for Management Information System for Andhra Bank 6. DATA CAPTURING The MIS requirements of 15 functional departments are given in Annexure-1. These MIS reports are expected to have approximately 3000 fields. Out of these 3000 fields, approximately 70 % data is available in the Finacle system, 10 % available in LAPS/GBM/ALM/AMLock/ITMS etc and the balance 20 % data has to be manually fed. Depending on the future requirements the number of fields where data has to be captured may increase. 7. SYSTEM REQUIREMENTS The application would be based on a Centralized MIS database. The users of the application would be located in various departments of Head Office, Zonal Offices and branches. The users should be provided with restricted access to the information depending upon their security level. The system must facilitate merging of branches / Zones, shifting of branches from one Zone to the other, creation of new branches and Zones. The system must have the following security features and shall be in conformity with the Information Security Policy of the Bank on the lines of ISO 27001including : Idle user logout Minimum password length should be 8 character long User lock after pre-defined unsuccessful login attempts Force password change after pre-defined periods At the time of changing password, new password can not be same User ID and password cannot be same. The solution should support Single Sign on under Active Directory domain implemented in the Bank by Bank’s Core Banking Solution System Integrator. The Bidder should undertake to bring the solution under SSO – if not already confirming to this requirement. The Application and hardware architecture should support fail over and availability features.. The on-screen user interface would be web-based through an information portal. The portal would have standard features such as a search engine, input screens and option to generate reports / output in various formats by the users etc. The system should also support generation of reports centrally at scheduled intervals and the printouts would be distributed as PDF files and printed locally by the users of the information. Bank has a Wide Area Network connecting its Head Office, Controlling Offices and branches and extension counters. A three-tier standard architecture with Core, Distribution and Access layers is implemented. Mostly Andhra Bank: Data Centre:: Hyderabad high 9 RFP Document for Management Information System for Andhra Bank branches are connected to NAPs with a 64 kbps link and the NAPs have multiple 2 mbps links to the Data Centre. The Solution offered should work with the optimum bandwidth so as not to impact Banking Operations. The application should be highly parameterised so that report generation can be done on a variety of analytical criteria. The application should be capable of scaling up. The suggested hardware configuration should be capable of catering to the requirements of the Bank for at least the next five years. The MIS solution should have Data Replication capability in case the Bank opts for the same. The Bidder must provide on-site support during the warranty period at no additional cost to the Bank. The Bidder should also extend necessary on-site support under Facility Management (onsite support), post warranty period, as per the requirement of the Bank. Man month charges for providing on-site support services may be quoted separately in Form-F- 12. Warranty of the application shall cover against software errors. Support during warranty period (or during the annual maintenance period, if contracted thereafter) will specifically include support for rectification of bugs, enabling features of the software already provided, providing additional user controlled reports, enabling parameterized features, future product information, migration path to new versions etc. The response time for these activities should be in compliance with specific Service Level Assurances (SLAs) to be signed with the Bank. The Bidder must provide Report writer, Report scheduler and Portal server as may be required for delivering end-to-end solution. The solution is to be implemented at Hyderabad. In case the successful bidder’s employees are to travel outside Hyderabad, Travel expenses applicable to Bank’s Scale-IV officers will be reimbursed to the Team Lead and for other members the travel expenses will be reimbursed at the rates applicable to Bank’s Scale-II officers. The application should preferably be based on the hardware platforms/ databases/ system software described below: Application server /report server/ database server/ web server preferably on the following o X86 processor based servers running Windows Server 2008 OR o RISC processor based servers o Storage should be on SAN The clients should be Windows XP based PCs with Internet Explorer as the browser. Database with data modeling and mining tools, preferably one of the following: o DB2 o Oracle o SQL Server Andhra Bank: Data Centre:: Hyderabad 10 RFP Document for Management Information System for Andhra Bank Microsoft / J2EE application server. In case J2EE server, preferably one of the following o WebSphere from IBM o Weblogic from BEA o Oracle application server Portal Server – One of the following o Microsoft Portal Server o IBM portal Server Enterprise Report Writer o It must be tightly integrated with the elements chosen from the above list by the Bidder. Extraction, Transformation & Loading Tool o A reliable and proven tool customized to Bank’s requirement. The Bidder shall provide the detailed Solution Architecture showing all the internal components of transaction workflow. The Bank reserves the right to bring about any changes in the system requirements and these will be communicated to the Bidder(s) in time so as to allow them to revise their proposal. 8. HARDWARE REQUIREMENT Bidder shall provide specification of the hardware configuration, Tape library for Backup as well as the associated system software and database on which the application would be run including the hardware for web server, portal server, database server, application server, storage, the relative operating system and databases etc. Bidder will also have to quote for required number of server racks to house the hardware. The Bidder should quote the cost of the required hardware and Microsoft products while submitting the commercials for the solution offered. However, the Bank reserves the right to procure the required hardware and Microsoft products (if any) independently. The Hardware requirement specification should be supported by necessary sizing details including data storage requirement. This information will be considered for Technical Bid evaluation under Technical requirements. Bank prefers to redeploy Sun Enterprise Servers / Solaris OS and associated Storage wherever feasible. Bank may redeploy some of its existing Wintel servers or extend the existing Blade servers / rack mount servers to optimize common infrastructure / data Andhra Bank: Data Centre:: Hyderabad 11 RFP Document for Management Information System for Andhra Bank centre space requirements. Bank will accord necessary weightage for these features in Technical Bid evaluation under Technical Requirements. 9. BIDDER’S RESPONSE AND OPENING OF BIDS 1. General Terms of Bid submission a. The bidder must use the entire information furnished in the RFP including scope, detailed requirements of architecture of application, hardware, functional and technical specifications, other annexure and other terms and conditions, bill of materials while submitting the response. b. All responses should be in English language. All responses by the Bidders to this RFP document shall be binding on such Bidders for a period of 180 days from the date of opening the Technical Bid. c. All responses including commercial and technical bids would be deemed to be irrevocable offers / proposals from the Bidders and may, if accepted by Bank, form part of the final contact between Bank and Bidder. d. Bidders are advised to attach a letter from an authorized signatory attesting the veracity of the information provided in the response. e. Any technical or commercial bid submitted cannot be withdrawn / modified after the closing date and time for submission of the bid offers unless specifically permitted by Bank. f. Each offer should specify only a single solution which is cost effective and meeting the tender specifications and it is the responsibility of the Bidder to decide the best of breed solution. g. In the event the Bidder has not quoted for any mandatory or optional items as required by Bank and forming a part of the RFP document circulated to the Bidders and responded to by the Bidders, the same shall be deemed to be provided by the Bidder at no extra cost to Bank. h. Bank concludes that everything as mentioned in the RFP documents circulated to the Bidders and responded by the Bidders have been quoted for by the Bidders and there shall be no extra cost associated with the same other than the cost quoted by the Bidder. i. In the event, Bank has not asked for the quotes for alternative prices and the Bidder furnishes the alternative quotes in the Bidder’s financial bids, the higher of the quotes shall be taken for evaluation purposes. However, payment by Bank shall be made for the lowest quote. Andhra Bank: Data Centre:: Hyderabad 12 RFP Document for Management Information System for Andhra Bank j. All out of pocket expenses, traveling, boarding and lodging expenses for the entire life of the contract should be a part of the financial bid submitted by the Bidder and no extra cost shall be payable by Bank. The Bidder cannot take the plea of omitting any charges or costs and later lodge a claim on Bank for the same. k. The Bidder at no point of time can excuse themselves from any claims by Bank whatsoever for their deviations in conforming to the terms and conditions, payment schedules, timeframe for implementation etc. as mentioned in RFP documents. l. By submitting a proposal, the Bidder agrees to promptly contract with Bank for any work awarded to the Bidder. m. This RFP or clarifications or writings issued pursuant thereto shall not be construed as an obligation on the part of Bank to award a purchase contract for any services or combination of services. n. Bank reserves the right to reject any or all bids in full without assigning any reason whatsoever. o. The bidder has to adhere to the time schedule of activities mentioned in the RFP and no request to change the last date or extend period / time for submission shall be entertained by Bank. However, bank reserves its right to extend the date/time for submission of the responses without assigning any reason by notifying in the Website / displayed on the Notice Board. p. Any additional or different terms and conditions proposed by the Bidder would be rejected unless expressly assented to, in writing by Bank. q. The offers containing erasers or alterations shall not be considered. There should be no hand-written material, corrections or alterations in the offer. Correct / proper technical information of the product being offered must be filled in. r. The response to the bid should not carry any sections like ‘Clarifications’, ‘As orally told’, ‘to be discussed’, ‘interpretations’, ‘assumptions’ etc. s. To assist in the scrutiny, evaluation and comparison of offers, Bank may, at its discretion, ask any of Bidders for clarifications to their offer. t. Bank reserves the right to separate the scope of hardware supply AND Microsoft Licenses from the total contract and procure itself. Andhra Bank: Data Centre:: Hyderabad 13 RFP Document for Management Information System for Andhra Bank 10. PREPARATION OF BIDS – TWO PART OFFER The bidder has to submit his response to the bid in Technical Bid form indicating the response to the technical and functional requirement specifications Commercial Bid form furnishing all the relevant information The bidder has to submit his response for Technical Bid and Commercial Bid in hardcopy and softcopy in a file format compatible with Microsoft Office Word2000/3. MS Excel and MS Powerpoint can also be used wherever necessary for explaining architecture, costing etc. Both the Technical and Commercial bids must be submitted in English Language, as per this RFP. The bidder has to keep the Technical and Commercial Bid in two separate sealed covers marked as ‘Technical Bid for MIS Solution for Andhra Bank’ and ‘Commercial Bid for MIS Solution for Andhra Bank’ respectively. Under no circumstances, the Commercial details are to be revealed in the Technical portion of the bid. Any deviation in this regard shall make the bid invalid for further evaluation. The bidders should also ensure that the Commercial bid is not included in the media holding soft copy of the Technical bid. The Bidder is advised to submit one Master Envelope containing three separate envelopes as mentioned below: 1) First envelope should contain the Demand Draft / Bank Guarantee for Rs. 5,00,000/- (Rupees five lakhs only) in favour of Andhra Bank towards Bid Security. 2) Second envelope should contain the hard copy and CD for Technical Bid. A masked copy of the entire Price Bid and Bill of Materials after masking the prices should accompany the Technical Bid. It should be ensured that no pricing information is a part of the Technical Bid. 3) Third envelope should have the hard copy and soft copy for Commercial Bid. Andhra Bank: Data Centre:: Hyderabad 14 RFP Document for Management Information System for Andhra Bank 11. CONTACT DETAILS FOR SUBMITTING THE PROPOSAL: a. Primary Address: Sri R Athmaram, Deputy General Manager, CBS Department, Andhra Bank, Data Center, Block-D, 3rd Floor, Cyber Gateway, Madhapur, HYDERABAD - 500081. Tel: 040-2312 2256 Fax: 040-2312 2261 Email: dgm-cbs@andhrabank.co.in b. Alternate Address: Sri. V Narasimha Murthy Assistant General Manager CBS Department, Andhra Bank, Data Center, Block-D, 3rd Floor, Cyber Gateway, Madhapur, HYDERABAD - 500081. Tel: 040- 2312 2260 Fax: 040- 2312 2261 Email: agm-cbs@andhrabank.co.in Andhra Bank: Data Centre:: Hyderabad 15 RFP Document for Management Information System for Andhra Bank 12. PROPOSAL FORMAT a. The Bidder’s proposal should effectively communicate their solution and be presented in the specified formats for Bank to assess alternatives. The proposal should contain an Executive Summary. b. The Bidder needs to provide an undertaking on the veracity of soft copy submitted with the Hard copy submitted in Form – F-9. c. The Executive Summary should provide an overview of the Bidder’s organization, Bidder’s products and services provided as part of the procurement. A brief description of the unique qualifications of the Bidder should then be provided followed by a summary on capabilities and past experience in implementing such projects. d. The proposal should explain in detail with regard to the consortium vendors in case the offer is a consortium bid. A summary of the activities of each vendor and the relevant expertise is to be enclosed as a part of the Technical. e. All pages of the Bid including Brochures are to be numbered as Page – of ---- total pages. The numbering should be done separately for Technical and Commercial bid, but not section wise f. The bidder needs to follow the Terms and conditions envisaged in the RFP without deviation in general and should submit an undertaking to the said effect as per the format in Form - F-1. g. The Principal Bidder, on behalf of all the bidders forming the consortium need to provide a confirmation of abiding by the Terms and conditions envisaged in this RFP and should provide an undertaking to the said effect individually as per Form – F-10 13. TECHNICAL BID a) Against each of the functional requirements, bidder’s response is required to be noted for each of the sections as described under specific sections. b) The bidder must provide his response to technical requirements in MS Word-2000/3 format in a structured and neat form. c) Under no circumstances, the bidder while giving their response should change the information furnished by Bank under Technical, Functional and other requirements in any of the columns. Andhra Bank: Data Centre:: Hyderabad 16 RFP Document for Management Information System for Andhra Bank d) The commercial bid should not contradict or deviate from the technical bid in any manner. 14. CLARIFICATIONS TO RFP AND PRE-BID MEETING a. The bidder should carefully examine and understand the specifications/conditions of the RFP and may seek clarifications, if required, for implementing the Management Information System solution in total. b. The bidder in all such cases must seek clarification in writing in the same serial order of that of the RFP by mentioning the relevant page number and clause number in the RFP. All clarification/queries on the bid are to be sought in writing so as to reach the Bank at least four days in advance to the pre-bid meeting ( on or before 02.03.2009). The queries need to be addressed and delivered to Dy General Manager / Asst. General Manager, Core Banking Solutions Dept, III Floor, Block-D, Cyber Gateway, Madhapur, Hyderabad – 500 081. c. Further bidders shall indicate the names of the participants for the Pre-Bid meeting by email in advance. A maximum of Two participants from each bidder will be permitted to participate / attend the Pre-Bid Meeting. d. Bank shall hold the Pre-Bid Meeting at 11 am on 6th March 2009 at “Andhra Bank, Head Office, Dr. Pattabhi Bhavan, Saifabad, Hyderabad” to clarify all the queries raised by the bidders. No request for change of date, time and venue shall be entertained by the Bank and no individual consultations other than the Pre-Bid Meeting shall be entertained. Any change in the time, date and venue of the Pre-bid meeting will be notified by the Bank, in Tenders column of Bank’s Web-site. e. No additional clarifications other than the clarifications asked for in advance shall be entertained. f. The clarifications of Bank including the queries raised by bidders would be placed on Bank’s web-site as an addendum and the same would be binding on all bidders. g. All the clarifications given by Bank shall become part and parcel of the RFP and bidders should give their responses duly taking into consideration the clarification given by Bank. h. Bank may modify the RFP by issuing addenda for any reason at any time prior to the final date of submission of RFP. All modifications shall be notified on the website of the Bank and it shall be binding on them. Andhra Bank: Data Centre:: Hyderabad 17 RFP Document for Management Information System for Andhra Bank i. Bank reserves the right to alter the requirements specified in the RFP for any reason prior to the last date of submission of RFP. Bank also reserves the right to delete one or more items from the list of items specified duly notifying the changes on the Bank’s website. 15. COMMERCIAL BID a. The commercial bid should be enclosed in a separate sealed envelope. Cost figures should be presented separately for each of the bill of materials mentioned as per Form – F12. b. The Bidder to quote in Indian Rupees only and bids in currencies other than INR would not be considered. c. The prices and other terms offered by Bidders must be in force for a period of 180 days from the date of opening of the Technical bid. d. All costs should be inclusive of all taxes, duties, charges and levies of State or Central Governments, as applicable, at the date of signing the Agreement and subject to deduction of all statutory deductions applicable, if any. The benefits realized by Bidder due to lower rates of taxes, duties, charges and levies shall be passed on by Bidder to Bank. e. Any additional expenses incurred by the Bidder due to increase in taxation, duties, charges and levies, the same shall be reimbursed to the Bidder on production of satisfactory proof. f. The Bidder has to include all costs like Travel, Lodging & Boarding, Local Travel expenses, etc incurred during the implementation as a part of the Bill of Materials and Bank will not bear any additional costs on these. g. The prices quoted by the Bidders shall include all costs such as Taxes, Excise, Custom Duties, VAT, Levies, Cess, Installation, Insurance, etc. that need to be incurred. h. The prices quoted shall include transportation to the respective sites and insurance till completion of the acceptance process by Bank. The prices should include the charges payable for carrying out any modification, changes / upgrades to the “Management Information System” solution or other equipment / software that is required to be made in order to comply with any statutory or regulatory requirements. Andhra Bank: Data Centre:: Hyderabad 18 RFP Document for Management Information System for Andhra Bank i. The Bidder is required to guarantee that exchange rate fluctuations, changes in import duty and other taxes, inflationary pressures over the contract period etc. shall not affect the Rupee value of the commercial bid, over the validity period of the bid. j. The price bid should include all the costs for the industry wide changes to the solution or changes that may be required due to a change in law arising during the subsistence of the agreement and the Bidder should provide with the details of all such items considered in the RFP. k. In case of any revision (upward or downward) in Government levies, taxes, VAT, cess, excise, custom duty etc. after the submission of the price bid and up to the date of invoice, the benefit or burden of the same shall be passed on or adjusted to Bank. l. All local entry taxes or Octroi if applicable shall be reimbursed by Bank on production of relative payment receipts or documents. m. For all the taxes, penalties, levies, cess or charge, other than entry tax or octroi, charged by the tax authorities of any State including any Local authorities like Corporation, Municipality, Mandal, Panchayat or any State Govt. or Statutory authority for any of the items or supplies made by the Bidder for any reason including the delay or failure or inability of the Bidder to make payments and paid by Bank, Bank has to be reimbursed by the Bidder for all such amounts on being informed with documentary evidence. n. Terms of payment indicated in the RFP shall be final and binding on the Bidder and no alternate terms and conditions proposed in the RFP shall be considered. o. The bidder must also furnish separately in the commercial bid the recurring / revenue expenditure, if any. p. For arriving at the Total cost of the Solution, the Bidder should include costs for Facility Management and Maintenance in the Bill of Materials for a period of Four years excluding One year warranty period. 16. PROPOSED COSTS a. Proposals should identify all costs for software and hardware based on a five years useful life. This includes implementation costs, such as installation, training, testing, conversion and ongoing costs like cost of upgrades, preventative maintenance and support. b. It is expected that the Bidder shall provide a detailed price breakdown for the proposed system. Items that are not produced directly by the Bidder should be Andhra Bank: Data Centre:: Hyderabad 19 RFP Document for Management Information System for Andhra Bank indicated as such. Prices shall be inclusive of all and any costs to be charged, such as cost of installation, training, maintenance, documentation, software updates / upgrades, supplies, tools, duties, taxes, and any other element that could be interpreted as the real cost of procurement and any on-going expenses due to the Bidder. c. In case of licensing, proposal should indicate costs separately for: • Enterprise / Corporate / Universal license • Individual license, for each of the items/modules • Number of users ( Slab wise) • Any other ( Please specify ) 17. COST OF EQUIPMENT a. The bidder is required to prepare detailed Bill of Materials for implementation of the project and incorporate the same as per the format of Commercial Bid enclosed. b. The Models that are proposed/ marked for withdrawal from the market and the models under quality testing should not be offered. Bank shall reserve right to ask for PROOF OF CONCEPT on working of the newly introduced Models in the market, if offered, on the agreed terms & conditions before considering for empanelment. 18. PERFORMANCE GUARANTEE a. The Successful Bidder should provide a performance guarantee for a period of 5 years for an amount equivalent to 10% of the total contract value in the format specified by the Bank. . b. In the event of non performance of obligation or failure to meet the terms of the tender, bank shall be entitled to invoke the performance guarantee without notice or right of demur to the Bidder Andhra Bank: Data Centre:: Hyderabad 20 RFP Document for Management Information System for Andhra Bank 19. ORGANIZATION OF BID a. The technical bid should be submitted in a sealed cover containing the following: 1. Covering letter duly signed by the authorized signatory of the Principal Bidder. Executive Summary of the solution. Table of contents Letter with details of authorized signatories who can represent the bidders Principal Bidder’s Undertaking Letter, as per Form-F-1 Profiles of the Principal Bidder and other consortium partners, as per FormF-2. Statement of tie-ups / agreements entered for the Project , as per Form-F-3 List of support centers across India as per Form-F-4. Details of the references - customers where a similar application has been developed and installed by the Bidder as per Form-F- 5. Bidders response to functional requirements, as per Form-F-6 Bidders response to technical requirements, as per Form-F-7. Details of the Hardware and related Software as per Form-F-8. Every system proposed is to be explained with component-wise details. OS and RDBMS licenses should tally in accordance with Hardware proposed. The hardware should have basic high availability features like redundant power supplies, Ethernet interfaces, Power supplies, expansion slots (PCI-e etc.) for scalability. Hardware requirements for fail over, DRC etC. are also to be explained in detail. Confirmation of Soft Copy in Form –F-9. Compliance Statement in Form –F-10. Demand Draft / Bank Guarantee towards EMD (Bid Security) in a separate coverForm-F-13 Masked Price Bid and Bill of Materials without any commercial details A write-up containing the following o o o Corporate profile of the Bidder Major features of the proposed system. Details of the proposed hardware specification, operating system, RDBMS and other system configuration. Andhra Bank: Data Centre:: Hyderabad 21 RFP Document for Management Information System for Andhra Bank Schematic diagram describing the architecture of the proposed system showing the linkages between the various system components The methodology proposed for development of the MIS. This should contain, inter alia, the following The structure and roles of the Bidder’s project team as well as brief resume of the key personnel of the team pointing out, in particular, how the person has the requisite experience/ skill set relevant to his role in the project (Please note that, if the Bidder is awarded the contract, the key project personnel will not be permitted to be changed without the Bank’s concurrence). The structure, skill-sets required and the role of the Bank’s team, The project plan in brief and estimated timelines. The time limit for completion of the entire Project will be 4 months as stipulated under Scope of Work. The risk factors which can adversely affect the success of the project. Soft copy of the technical bid in formats supported by Microsoft Office Word- 2000 /3 document format. b. The commercial bid should be submitted in a sealed cover containing the following: 1. Covering letter duly signed by the authorized signatory of Principal Bidder as per Form-F-11. 2. Schedule of Prices (Commercial Bid) as per Form – F-12 & 3. Bill of Material along with the costs 4. Soft copy of the commercial bid in format supported by Microsoft Office Word- 2000 document as per the Form-F-12. Please note not to change the format of the price bid. The Bidder shall quote the cost of the software for use as Corporate License to the bank for using the MIS software at Head Office/ Zonal Offices/ Branches and all the other offices of the bank at their discretion. 20. OPENING OF THE BIDS & EXAMINATION OF BIDS Opening of technical bids: The technical bid shall be opened in the presence of bidders’ representatives at 4 pm on 18th March 2009_at Andhra Bank, Core Banking Solutions dept, III Floor, Block-D, Cyber Gateway, Madhapur, Hyderabad – 500 081 The bidders’ representatives should present themselves at the above mentioned venue along with the authorization letter. Only one representative per Principal Bidder would be permitted for the opening of the Technical Bids. The bids will be opened Andhra Bank: Data Centre:: Hyderabad 22 RFP Document for Management Information System for Andhra Bank even if representatives of one or more bidders are not present at the appointed time and venue. No further notice shall be issued to the bidders with regard to the opening of the bids. For any reasons, if Bank does not function on the date of scheduled opening, the bids shall be opened on the next working day at the same time at the same venue. Bank reserves its right to change the date and time for opening the technical bid duly publishing the information on the bank’s website. All the authorized representatives of the bidders present at the time of opening should sign in a register evidencing their attendance and also on the covers of the bids EXAMINATION OF THE BIDS a. Bank shall do a preliminary examination of all the bids so as to ensure that they are complete in all respects and all documents have been properly signed. b. Bank shall scrutinize the technical offers to determine whether they are complete, whether any errors have been made in the offer, whether required technical documentation has been enclosed, whether the documents have been properly signed etc. However Bank may at its discretion waive any minor non-conformity or minor deviation in any offer. This is binding on all Bidders and Bank’s decision in the matter shall be final. c. Bank may at its discretion call for clarifications from all / any of the Bidders and bank reserves its right to disqualify the Bidder whose clarification is found not suitable to the proposed project. d. Bank shall also verify whether the bidder has responded in full to the RFP or not. 21. EVALUATION METHODOLOGY TECHNICAL BIDS a. Bank will prepare a list of empanelled vendors based on evaluation by a Committee of the Bank. The short-listing will be based on various parameters such as compliance with pre-qualification criteria as per terms of the tender documents, responses, sitevisits (if deemed necessary), referrals, presentations, technology, past experience, etc in addition to technical compliance of the solution offered by the bidder vis-à-vis the technical specifications given in the technical bid forms. b. Prior to detailed evaluation Bank will determine the substantial responsiveness of each Bid to the Bidding Document. Substantial responsiveness means that bid Andhra Bank: Data Centre:: Hyderabad 23 RFP Document for Management Information System for Andhra Bank conforms to all terms and conditions of the Pre-Qualification Criteria and Bidding Document without material deviations. c. The Bank may call for any clarifications/ additional particulars required, if any, on the technical bids submitted by the bidder. The bidder has to submit the clarifications/ additional particulars in writing within the specified date and time. The bidder’s offer will be disqualified, if the clarifications/ additional particulars sought are not submitted within the specified date and time. d. Bank reserves right to call for a presentation on the features etc., from the short listed vendors based on the technical bids submitted to make an evaluation. The commercial bids of the technically empanelled bidders only will be considered for commercial bid evaluation. e. Bank reserves the right to evaluate the bids on technical and functional parameters including possible visit to inspect live sites of the Vendor and witness demos of the system and verify functionalities, response times, etc. f. Technical evaluation will take into consideration the capability of the bidder to implement the proposed solution. g. The indicative process of Technical Bids is further elaborated in the following section (Section 22). COMMERCIAL BIDS h. The bank will open, evaluate and compare the Price Bids, of all the technically shortlisted vendors. i. Only those bidders whose Technical bids have been found substantially responsive would be intimated by the Bank about their responsiveness and about the revised/updated Technical & Functional Specification (if any). In case of normalization and/or revision, they would also be advised to submit fresh “Price Bid.” In such cases the Commercial Bid taken alongwith Technical Bid will not be opened and considered for evaluation. j. Bill of Materials (masked price schedule) submitted along with Technical Bid will be first evaluated and if the bank, during the evaluation, deems it fit, may request the bidder to revise the bill of materials submitted to rectify / fill the gaps due to the omission of the bidders at the same price originally quoted in the pricing schedule. If the bidder does not agree to revise the same within stipulated time , the price bid submitted will be considered non-responsive and accordingly rejected. Andhra Bank: Data Centre:: Hyderabad 24 RFP Document for Management Information System for Andhra Bank k. The bank may use the services of external consultants for bid evaluation, if required. l. L1 will be decided on the basis of sum total of the price quoted in the Price Schedule m. Bank reserves right to normalize the commercial bids based on total cost of ownership. Normalization of the Commercial Bids will be considered to bring all the technically short listed vendors at par for computing total cost of ownership, if required. The procedure will be declared at the time of commercial bid opening. n. Evaluation criteria, evaluation of the responses to the RFP and subsequent selection of the successful bidder will be entirely at Bank’s discretion. Its decision shall be final and no correspondence about the decision shall be entertained. 22. BIDDERS PRESENTATIONS / SITE VISITS / PRODUCT DEMONSTRATION a. Bidders are required to prepare for making necessary presentations as may be required by the Bank as a part of the final evaluation in accordance with the responses given for the identified requirements any time after the last date for submission of bids. b. Bidders are further required to be prepared to demonstrate the proposed solution by arranging for a product walk-through at their own installations/principals/R&D labs duly meeting the specific requirements / issues raised by Bank. Bank may at its discretion as a part of the evaluation of the technical bid may request either all bidders or any of them to arrange for this demonstration of their product more than once if felt necessary before opening commercial bid. c. All expenses incurred in connection with the above shall be borne by the bidder. However, Bank shall bear the traveling, boarding and lodging expenses related to its own personnel and Consultants. d. Setting of evaluation criteria for product demonstrations shall be entirely at the discretion of Bank. The decision of Bank in this regard shall be final and in this regard, no correspondence shall be entertained. e. Bidders should arrange for visits to the reference sites wherein the product is successfully implemented by them. The bidder shall take necessary permission from the site owner and demonstrate the features and performance to Bank at free of cost. Bank prefers the Bidder to provide details of any two organisations as Reference Sites with the details of contacts at the respective Banks. Bank would preferably want to have an onsite reference visit or a Telephonic conversation with the concerned. Andhra Bank: Data Centre:: Hyderabad 25 RFP Document for Management Information System for Andhra Bank f. Evaluation Matrix: The evaluation matrix given below is indicative and Bank reserves the right to make suitable modifications and finalise the evaluation matrix based on its decision on reference site visits etc. Scoring Parameter Weightage Functional requirements 40% Desk top evaluation based on Form F-6 responses. The bidder responses will be verified either in full or based on sampling in a structured walkthrough and the scores will be finalized in accordance with Evaluation teams observations in Structured Walkthru. The minimum qualifying score is 75% for this scoring parameter. The Technical Bid will be treated as disqualified and liable for rejection in case the weighted score is found to be less than 75% in the evaluation of this scoring parameter. Technical requirements 20% Technical architecture details including Hardware, OS, RDBMS, Middleware, ETL, Report tools used, Security, Compliance / Commitment to provide Single Sign on with Bank’s existing SSO solution etc. will be evaluated. The minimum qualifying score is 75% for this scoring parameter. The Technical Bid will be treated as disqualified and liable for rejection in case the weighted score is found to be less than 75% in the evaluation of this scoring parameter. Andhra Bank: Data Centre:: Hyderabad 26 RFP Document for Management Information System for Andhra Bank Scoring Parameter Weightage Reference site visit 20% The observations would be gathered in reference site visit/s and will be evaluated. No minimum score is prescribed for this parameter but this score will be reckoned for the total weighted score. Vendor Presentation 20% The presentation structure will be informed to the Vendor and based on the observations of a competent panel which may include atleast one external expert with regard to adequacy of solution,technology, timelines, support etc. No minimum score is prescribed for this parameter but this score will be reckoned for the total weighted score. Total 100% The bids will be ranked in accordance with the descending order of total weighted scores. The minimum qualifying score is 80% in the overall Technical Bid evaluation in accordance with this Technical Bid evaluation matrix. The Technical Bid will be treated as disqualified and rejected in case the total weighted score is found to be less than 80% in the overall Technical Bid evaluation in accordance with this Technical Bid evaluation matrix Each scoring parameter will be evaluated against a pre-determined absolute score and will be reduced to the above weightages. Andhra Bank: Data Centre:: Hyderabad 27 RFP Document for Management Information System for Andhra Bank 23. OPENING OF COMMERCIAL BID AND EVALUATION a. Commercial bid shall be opened for the qualified bidders who are short listed after technical evaluation. The date, time and venue of opening the commercial bids shall be informed to the qualified bidders. b. Commercial bids shall be opened in the presence of authorized representatives of the qualified bidders and the commercial values quoted by each bidder shall be read out. All the authorized representatives of the bidders should sign in a register so as to confirm their attendance. c. Commercial bid valuation shall be considered as below in case of any kind of discrepancy: • If there is a discrepancy between words and figures, the amount in words shall prevail • If there is a discrepancy between percentage and amount, the amount calculated as per the stipulated percentage basis shall prevail • If there is discrepancy between unit price and total price, the unit price shall prevail • If there is a discrepancy in the total, the correct total shall be arrived at by Bank d. In case the bidder does not accept the correction of the errors as stated above, the bid shall be rejected. 24. AWARDING OF CONTRACT a. The Bidder whose commercial bid is accepted will be referred to as selected Bidder and Bank will notify the name of the selected Bidder by display in the Website of the Bank and also intimate the successful bidder. b. The contract shall, be awarded and the order shall be placed on selected Bidder. Bank releases the order either in Full or in part or place more than one order towards the contract based on project plan c. The selected bidder shall submit the acceptance of the order with in seven days from the date of receipt of the order. No conditional or qualified acceptance shall be permitted. The effective date for start of provisional contract with the Selected Bidder shall be the date of acceptance of the order by the bidder. Andhra Bank: Data Centre:: Hyderabad 28 RFP Document for Management Information System for Andhra Bank d. Bank reserves its right to consider at its sole discretion the late acceptance of the order by selected bidder e. On failure of the selected bidder to accept the order with in stipulated time, Bank shall be at liberty to proceed with procurement from the other technically qualified Bidders with in the purview of the same RFP by calling for fresh commercial quotes or considering existing commercial quotes. The initially selected bidder stands disqualified for further participation in the subject bid. f. Within 21 days from the date of acceptance of the order by the selected bidder, the bidder shall sign a stamped “Contract agreement” referred to as Contract in this RFP, with Bank, at the time, place and in the format prescribed by Bank. All stamp duty charges applicable on the agreement shall be borne by the selected bidder g. Within seven days after the execution of the Contract agreement, the selected bidder must submit a performance guarantee, as per the format & for value and tenor required by the Bank. h. Bank at its discretion may cancel the order placed on the selected bidder without giving any notice in the event of bidder’s failure to submit the guarantee with in stipulated period from the date of execution of the contract i. The selected bidder shall be responsible for extending the validity date and claim period of all Bank guarantees as and when it is due on account of incompletion of the Project and warranty period. Bank shall invoke the guarantee before expiry of the validity, in case the work is not completed and the guarantee is not extended accordingly. Bank shall notify the selected bidder in writing before invoking the guarantee. j. The performance guarantee will be discharged by Bank and returned to the selected bidder in Ninety days after the selected bidder‘s performance obligations under the contract are completed and accepted by Bank. 25. REFUND OF EMD (BID SECURITY) The EMD (bid Security) / Bank Guarantee of successful bidder shall be refunded after furnishing performance Guarantee as required by the Bank. EMDs / Bank Guarantees furnished by all unsuccessful bidders will be returned on the expiration of the bid validity / finalization of successful bidder, whichever is earlier. Andhra Bank: Data Centre:: Hyderabad 29 RFP Document for Management Information System for Andhra Bank 26. FORFEITURE OF EMD Failure to accept the order by the Selected bidder with in seven days from the date of receipt of the order makes the Security Deposit liable for forfeiture at the discretion of Bank. However Bank reserves its right to consider at its sole discretion the late acceptance of the order by selected bidder Failure to submit the guarantee with in stipulated period from the date of execution of the contract makes the EMD liable for forfeiture. In such instance, Bank at its discretion may cancel the order placed on the selected bidder without giving any notice 27. PAYMENTS TERMS No advance payment will be made on awarding the contract The payments including cost of hardware, implementation, support services, training etc. will be released in a phased manner on satisfactory completion of different milestones as would be finalized with the successful bidder. As per the standard practice of the Bank, Annual Maintenance Contract (AMC) will be payable after the warranty period, every quarter on completion of the same 28. IMPLEMENTATION SCHEDULE: The Bidder should give a list of and a PERT chart (or any other Staandard Project monitoring technique) describing therein the key milestone activities of the project implementation. The list should also indicate the time taken for each key milestone activity along with the completion dates. 29. PREFERENCE TO PUBLIC SECTOR ENTERPRISE: If value of the tender exceeds Rupees five crores and below Rs 100 crores and if the price quoted by a Principal Bidder, being a Central Public Sector Enterprise (CPSE) is within 10% of the lowest price of the tender and other things being equal, preference will be given to such CPSE at the lowest valid price bid, provided the CPSE agrees to match its price. This clause would also be applicable to those privatised CPSEs where specific Government approval has been accorded for the specific period from the date of disinvestments. The company will have to provide documentary evidence of this and it must be a part of MOU the CPSE and the Government. 30. LIQUIDATED DAMAGES: The Bidder shall meet deadline of 4 months for completion of the project as specified in RFP and any failure shall entail penalty/liquidated damages calculated at the rate of 0.5% of the value of order per week subject to a maximum of 15% of the order value. Andhra Bank: Data Centre:: Hyderabad 30 RFP Document for Management Information System for Andhra Bank 31. CONFIDENTIALITY: The RFP document contains confidential information proprietary to the Bank. The Bank is bound by an agreement of confidentiality and secrecy with regard to the dealings of all customers, particularly the borrowers. The selected Bidder for implementation of MIS solution may have access to some confidential information for the purpose of the project implementation. The Bidder shall take all precautions necessary to keep the information totally confidential and under no circumstances it will be disclosed to any third party or competitors. The Bidder shall render himself liable for disqualification/premature termination of contract apart from other legal action as may be warranted for any laxity on his part. The Bank is entitled to be indemnified by the Bidder for any loss/damage to reputation and / or for any breach of confidentiality. The information referred to shall include but not restricted to any and every information concerning the Bank and its customers which the Bidder comes to know only on account of his being associated with the Bank through the contract which the Bidder otherwise would not have had access to. The Bidder shall also not make any news release, public announcements or any other reference on RFP or contract without obtaining prior written consent from the Bank. Any reproduction of this RFP by Xerox/Photostat/Electronic or any other means is strictly prohibited without prior consent of the Bank. 32. FORCE MAJEURE Agreement to the extent said failures or delays are caused by causes beyond that party's reasonable control and occurring without its fault or negligence, including, without limitation, performance failures of parties outside the control of the Bidder (e.g., disruptions in power supply), governmental actions, provided that, force majeure shall apply only if the failure to perform could not be Neither party shall be liable for any failure or delay in performance under this avoided by the exercise of due care by the party invoking this clause and such party does everything reasonably possible to resume its performance . A party affected by an event of force majeure shall give the other party written notice, with full details as soon as possible and in any event not later than three (3)calendar days of the occurrence of the cause relied upon. If force majeure applies, dates by which performance obligations are scheduled to be met shall be extended for a period of time equal to the time lost due to any delay so caused. 33. MISCELLANEOUS: Only licensed copies of third party software will be supplied and integrated with the MIS package. The Bidder will specify in the bid the necessary infrastructure facilities required by them. Andhra Bank: Data Centre:: Hyderabad 31 RFP Document for Management Information System for Andhra Bank Terms and Conditions 1. General Terms: a. Bank invites the Bidder’s attention to the following terms and conditions which underline this RFP and which provide a statement of understanding between the interested parties. b. Bank reserves the right to accept or reject any and all proposals, to revise the RFP, to request one or more re-submissions or clarifications from one or more Bidders, or to cancel the process in part or whole. No Bidder is obligated to respond to or to continue to respond to the RFP. Additionally, Bank reserves the right to alter the specifications, in part or whole, during the RFP process, and without re-issuing the RFP. Each party shall be entirely responsible for its own costs and expenses that are incurred while participating in the RFP and subsequent presentations and contract negotiation processes. c. The Bank may revise any part of the RFP, by providing a written addendum on Bank’s website till the award of the contract. The Bank reserves the right to issue revisions to this RFP at any time before the award date d. Due to the nature of the evaluation process, and approval and procurement activities that may occur, proposals must be valid for a minimum of 180 days from the date of opening the Technical Bid. Responses must clearly state the length of the bid and its explicit expiration date. e. Responses submitted by a Bidder to this RFP represent a firm offer to contract on the terms and conditions described in the Bidder’s response. The proposal must be signed by an official authorized to commit the bidder to the terms and conditions of the proposal. Bidder must clearly identify the full title and authorization of the designated official and provide a statement of bid commitment with the accompanying signature of the official. f. The RFP and all supporting documentation/templates are the sole property of Andhra Bank and shall NOT be redistributed without the prior written consent of Andhra Bank. Violation of this would be a breach of trust and may, inter-alia cause the Bidder to be irrevocably disqualified. The aforementioned material must be returned to Andhra Bank when submitting the Bidder proposal, or upon request. In case the Bidder is not interested in Andhra Bank: Data Centre:: Hyderabad 32 RFP Document for Management Information System for Andhra Bank responding to the RFP, the RFP documents and any annexure must be returned to Andhra Bank immediately. g. The proposal and all supporting documentation submitted by the Bidder shall become the property of Andhra Bank. h. By submitting a signed bid, the Bidder certifies that: • The Bidder has arrived at the prices in its bid without agreement with any other bidder of this RFP for the purpose of restricting competition. • The prices in the bid have not been disclosed and shall not be disclosed to any other bidder of this RFP. • No attempt by the Bidder to induce any other bidder to submit or not to submit a bid for restricting competition has occurred. • Each Bidder must indicate whether or not they have any actual or potential conflict of interest related to contracting services with Andhra Bank. In case such conflicts of interest do arise, the Bidder must indicate the manner is which such conflicts can be resolved. • Andhra Bank would enter into a contract with Principal Bidder who shall be responsible for delivery and overall implementation and provide a working solution of all Software, resources, etc and shall be Hardware, human responsible to coordinate with other associated vendors and submit both Technical and Commercial Proposals. i. The Bank is not responsible for any assumptions or judgments made by the Bidders for arriving at any type of sizing or costing. The Bank at all times will benchmark the performance of the Bidder to the RFP documents circulated to the Bidders and the expected service levels as mentioned in these documents. In the event of any deviations from the requirements of these documents, the Bidder must make good the same at no extra costs to the Bank, in order to achieve the desired service levels as well as meeting the requirements of these documents. The Bank shall not be responsible for any assumptions made by the Bidder. j. The Bidder represents and acknowledges to the Bank that it possesses necessary experience, expertise and ability to undertake and fulfill its obligations, under all phases involved in the performance of the provisions of Andhra Bank: Data Centre:: Hyderabad 33 RFP Document for Management Information System for Andhra Bank this RFP. The Bidder represents that all software and hardware to be supplied in response to this RFP shall meet the proposed Bidder solution requirements. The Bidder shall be required to independently arrive at a solution, which is suitable for the Bank, after taking into consideration the effort estimated for implementation of the same. If any services, functions or responsibilities not specifically described in this RFP are an inherent, necessary or customary part of the deliverables or services and are required for proper performance or provision of the deliverables or services in accordance with this RFP, they shall be deemed to be included within the scope of the deliverables or services, as if such services, functions or responsibilities were specifically required and described in this RFP and shall be provided by the Bidder at no additional cost to the Bank. The Bidder also acknowledges that the Bank relies on this statement of fact, therefore neither accepting responsibility for, nor relieving the Bidder of responsibility for the performance of all provisions and terms and conditions of this RFP, the Bank expects the Bidder to fulfill all the terms and conditions of this RFP. k. The Bank shall be under no obligation to accept the lowest or any other offer received in response to this tender notice and shall be entitled to reject any or all offers including those received late or incomplete offers without assigning any reason whatsoever. The Bank reserves the right to make any changes in the terms and conditions of purchase. The Bank will not be obliged to meet and have discussions with any Bidder, and / or to listen to any representations. l. The Bank reserves the right to alter the requirements specified in the tender. The Bank also reserves the right to delete one or more items from the list of items specified in the tender. The bank will publish on its Website about changes, if any. m. If required by the Bank, Bidders should provide complete details of any subcontractor/s used for the purpose of this engagement. It is clarified that notwithstanding the use of sub contractors by the Bidder, the Bidder shall be solely responsible for performance of all obligations under the RFP irrespective of the failure or inability of the subcontractor chosen by the Bidder to perform its obligations. The Bidder shall also have the Andhra Bank: Data Centre:: Hyderabad 34 RFP Document for Management Information System for Andhra Bank responsibility for payment of all dues and contributions, as applicable, towards statutory benefits for its employees and sub-contractors. n. The Bidder is responsible for managing the activities of its personnel or the personnel of its subcontractors/franchisees and will be accountable for both. The Bidder shall be vicariously liable for any acts, deeds or things done by their employees, agents, contractors, subcontractors etc. which is outside the scope of power vested or instructions issued by the Bank. Bidder shall be the principal employer of the employees, agents, contractors, subcontractors etc. engaged by Bidder and shall be vicariously liable for all the acts, deeds or things, whether the same is within the scope of power or outside the scope of power, vested under the purchase contract to be issued for this tender. No right of any employment shall accrue or arise, by virtue of engagement of employees, agents, contractors, subcontractors etc. by the Bidder, for any assignment under the purchase contract to be issued for this tender. All remuneration, claims, wages, dues etc. of such employees, agents, contractors, subcontractors etc. of Bidder shall be paid by Bidder alone and the Bank shall not have any direct or indirect liability or obligation, to pay any charges, claims or wages of any of Bidder's employee, agents, contractors, and subcontractors. The Bidder shall hold the Bank, its successors, Assignees and Administrators fully indemnified and harmless against loss or liability, claims actions or proceedings, if any, that may arise from whatsoever nature caused to the Bank through the action of its employees, agents, contractors, subcontractors etc. However, the Bidder would be given an opportunity to be heard by the Bank prior to making of a decision in respect of such loss or damage. o. The Bank shall inform the Bidder all breaches and claims of indemnification and shall grant the Bidder sole authority to defend, manage, negotiate or settle such claims; and make available all reasonable assistance in defending the claims (at the expense of the Bidder). The written demand by the Bank as to the loss / damages mentioned above shall be final, conclusive and binding on the Bidder and Bidder shall be liable to pay on demand the actual amount of such loss / damages caused to the Bank. Andhra Bank: Data Centre:: Hyderabad 35 RFP Document for Management Information System for Andhra Bank 2. Licenses: a. The Bidder shall procure and provide a non-exclusive, non- transferable, perpetual license(s) to Bank for all the software to be provided as a part of this project. Bank can use the software at any of its own branches or branches acquired by Bank and at all its locations without restriction and use of software by service providers on behalf of Bank would be considered as use thereof by Bank and the software should be assignable / transferable to any successor entity of Bank. b. The License(s) provided by the bidder should specifically include right to use the Software along with all Enhancements, Updates and New versions made available from time to time for business operations of Bank. c. The License(s) provided by the bidder should include right to copy the software on server systems of Bank to support its users. 3. Right to Alter Quantities a. The Bank reserves the right to alter the requirements specified in the tenders. The bank also reserves the right to delete one or more items from the list of items specified in the tender. 4. Intellectual Property Rights a. Bidder warrants that the Inputs provided shall not infringe upon any third party intellectual property rights, including copyrights, patents and other intellectual property rights of any nature whatsoever. Bidder warrants that the Deliverables shall not infringe upon any third party intellectual property rights, including copyrights, patents and other intellectual property rights of any nature whatsoever. The Bidder should ensure that the Hardware, Application software, operating systems supplied to Bank shall not infringe the third party intellectual property rights, if any. The Bidder has to ensure that third party rights are not infringed even in case of equipment / software supplied on behalf of consortium as Principal Bidder. b. In the event that the Deliverables become the subject of a claim of violation or infringement of a third party's intellectual property rights, Bidder shall, at its choice and expense: (a) procure for Bank the right to continue to use such Deliverables; (b) replace or modify such Deliverables to make them noninfringing, provided that the same function is performed by the replacement Andhra Bank: Data Centre:: Hyderabad 36 RFP Document for Management Information System for Andhra Bank or modified Deliverables as the infringing Deliverables; or (c) if the rights to use cannot be procured or the Deliverables cannot be replaced or modified, accept the return of the Deliverables and reimburse bank for any amounts paid to Bidder for such Deliverables, along with the replacement costs incurred by Bank for procuring an equivalent equipment in addition to the penalties levied by Bank . However Bank shall not bear any kind of expense, charge, fees or any kind of costs in this regard. Notwithstanding the remedies contained herein, the Bidder shall be responsible for payment of penalties in case service levels are not met because of inability of the bank to use the proposed solution c. The indemnification obligations stated in this clause apply only in the event that the Indemnified Party provides the Indemnifying Party prompt written notice of such claims; grants the Indemnifying Party sole authority to defend, manage, negotiate or settle such claims; and makes available all reasonable assistance in defending the claims (at the expense of the Indemnifying Party). Notwithstanding the foregoing, neither party is authorized to agree to any settlement or compromise or the like which would require that the Indemnified Party make any payment or bear any other substantive obligation without the prior written consent of the Indemnified Party. The indemnification obligations stated in this clause reflect the entire liability of the parties for the matters addressed thereby. d. Bidder acknowledges that business logics, work flows, delegation and decision making processes of Bank are of business sensitive nature and hence shall not be referred to other clients, agents or distributors of the software e. The Bidder shall ensure that the software provided meets all the technical and functional requirements as envisaged in the scope and annexure of the RFP. The Bidder is required to customize the software as per bank requirement either at Bank’s site or at off site. f. The Bidder shall install the equipment and commission the software for customization and user acceptance test at the Bidder’s own cost as per the accepted time schedules. The Bidder is liable for penalties levied by Bank for any deviation in this regard. The Bidder shall provide for all tools, testing instruments, drivers, consumables required to install, customize, and test the software without any further charge, expense and cost to Bank Andhra Bank: Data Centre:: Hyderabad 37 RFP Document for Management Information System for Andhra Bank g. The Bidder shall be responsible for delivery, installation, implementation and roll out of all the solutions required as per the RFP with in the accepted time schedule h. The project shall be deemed as incomplete in case the desired objectives of the project as mentioned in the scope of the project are not met and in case the system is unable to facilitate the processes duly supported by various requirements as envisaged in the RFP. 5. Escrow Mechanism a. Bank and the Bidder shall agree to appoint an escrow agent to provide escrow mechanism for the deposit of the source code for the MIS solution product supplied/procured by the Bidder to Bank in order to protect its interests in an eventual situation. Bank and the Bidder shall enter into a tripartite escrow agreement with the designated escrow agent, which shall set out, inter alia, the events of the release of the source code and the obligations of the escrow agent. Costs for the Escrow shall be borne by the Bidder. As a part of the escrow arrangement, the Bidder is also expected to provide a detailed code documentation of the MIS Solution, which has been duly reviewed by an external independent organization. b. The source code shall be released to Bank only upon (a) the Bidder permanently ceasing to carry on its business in full; or (b) Bidder becoming insolvent as adjudged by a court of competent jurisdiction (c) Bidder stops support by way of providing an annual technical support contract. Source code shall not be released to Bank or any other person under any other circumstances. c. The ownership and intellectual property rights of the source code, even if released, shall continue to be vested in the Bidder and Bank shall not acquire any rights, title or interest thereto except the limited user rights to maintain the MIS solution using the source code through its own employees who have executed binding confidentiality agreements to maintain confidentiality of the source code. The source code shall always remain the property of the Bidder and shall be a confidential information of the bidder 6. Representations and Warranties a. The Bidder warrants that they have obtained all necessary corporate approvals to enter into an Agreement and that no consent, approval, or Andhra Bank: Data Centre:: Hyderabad 38 RFP Document for Management Information System for Andhra Bank withholding of objection is required from any governmental authority with respect to the entering into or the performance of this project. The bidder further warrants that they are under no obligation or restriction, nor shall they assume any such obligation or restriction, that would in any way interfere or conflict with, or that would present a conflict of interest concerning, any obligations under this project . b. Bidder warrants that it shall perform the Services in a professional and workmanlike manner and materially in accordance with the applicable specifications in the RFP. c. The Bidder represents that it is duly incorporated, validly existing and in good standing under as per the laws of the state in which such Party is incorporated. d. The Bidder represents that it has the corporate power and authority to enter into Agreements and perform its obligations there under. The execution, delivery and performance of terms and conditions under Agreements by such Party and the performance of its obligations there under are duly authorized and approved by all necessary action and no other action on the part of such Party is necessary to authorize the execution, delivery and performance under an Agreement. e. The Bidder represents that the submission of responses to the RFP execution, delivery and performance under an Agreement entered in case the Bidder is selected: • Will not violate or contravene any provision of its documents of incorporation; • Will not violate or contravene any law, statute, rule, regulation, licensing requirement, order, writ, injunction or decree of any court, governmental instrumentality or other regulatory, governmental or public body, agency or authority by which it is bound or by which any of its properties or assets are bound; • Except to the extent that the same have been duly and properly completed or obtained, will not require any filing with, or permit, consent or approval of or license from, or the giving of any notice to, any court, governmental instrumentality or other regulatory, Andhra Bank: Data Centre:: Hyderabad 39 RFP Document for Management Information System for Andhra Bank governmental or public body, agency or authority, joint venture party, or any other entity or person whatsoever; • To the best of its knowledge, after reasonable investigation, no representation or warranty by such Party in this Agreement, and no document furnished or to be furnished to the other Party to this Agreement, or in connection herewith or with the transactions contemplated hereby, contains or will contain any untrue or misleading statement or omits or will omit any fact necessary to make the statements contained herein or therein, in light of the circumstances under which made, not misleading. There have been no events or transactions, or facts or information which has come to, or upon reasonable diligence, should have come to the attention of such Party and which have not been disclosed herein or in a schedule hereto, having a direct impact on the transactions contemplated hereunder. 7. Compliance with Laws a. The Bidder shall undertake to observe, adhere to, abide by, comply with and notify Bank about all laws in force or as are made applicable in future, pertaining to or applicable to them, their business, their employees or their obligations towards them and all purposes of this tender and shall indemnify, keep indemnified, hold harmless, defend and protect Bank and its employees/officers/staff/ personnel/representatives/agents from any failure or omission on its part to do so and against all claims or demands of liability and all consequences that may occur or arise for any default or failure on its part to conform or comply with the above and all other statutory obligations arising there from. b. The Bidder shall promptly and timely obtain all such consents, permissions, approvals, licenses, etc, as may be necessary or required for any of the purposes of this project or for the conduct of their own business under any applicable Law, Government Regulation/Guidelines and shall keep the same valid and in force during the term of the project, and in the event of any failure or omission to do so, shall indemnify, keep indemnified, hold harmless, defend, protect and fully compensate Bank and its employees/ officers/ staff/ personnel/ representatives/agents from and against all claims Andhra Bank: Data Centre:: Hyderabad 40 RFP Document for Management Information System for Andhra Bank or demands of liability and all consequences that may occur or arise for any default or failure on its part to conform or comply with the above and all other statutory obligations arising there from and Bank shall give notice of any such claim or demand of liability within reasonable time to the Bidder. c. The Bidder agrees that the Bidder shall not be entitled to assign / sub lease any or all of its rights and or obligations under this tender and subsequent Agreement to any entity including Bidder’s affiliate without the prior written consent of Bank d. In case Bank undergoes a merger, amalgamation, takeover, consolidation, reconstruction, change of ownership, etc., this RFP shall be considered to be assigned to the new entity and such an act shall not affect the rights of the Bidder under this RFP. 8. Cancellation of the order a. Bank reserves its right to cancel the order in the event of one or more of the following situations, that are not occasioned due to reasons solely and directly attributable to Bank alone: • Delay in customization / implementation / installation beyond the specified period that is agreed in the contract that shall be signed with the successful Bidder; and • Serious discrepancy in the quality of service / hardware / software expected during the implementation, rollout and subsequent maintenance process. b. In case of order cancellation, any payments made by Bank to the Bidder would necessarily have to be returned to Bank with interest @ BMPLR+3.5%+2% as per the prevailing BMPLR 9. Indemnity a. The Bidder hereby indemnifies Bank and shall always keep indemnified and hold Bank and its employees, personnel, officers, directors, (hereinafter collectively referred to as “Personnel”) harmless from and against any and all losses, liabilities, claims, actions, costs and expenses (including attorneys' fees) relating to, resulting directly or indirectly from or in any way arising out of any claim, suit or proceeding brought against Bank as a result of: • Bank’s authorized / bonafide use of the Deliverables and /or the Services provided by Bidder under this RFP; Andhra Bank: Data Centre:: Hyderabad 41 RFP Document for Management Information System for Andhra Bank • and/or an act or omission of the Bidder, employees, agents, sub contractors in the performance of the obligations of the Bidder under this RFP; • and/or breach of any of the term of this RFP or breach of any representation or false representation or inaccurate statement or assurance or covenant or warranty of the Bidder under this RFP; • and/or claims made by employees or subcontractors or subcontractors’ employees, who are deployed by the Bidder, against Bank • and/or breach of any of the term of this RFP or breach of any representation or false representation or inaccurate statement or assurance or covenant or warranty of the Bidder under this RFP; • and/or any or all Deliverables or Services infringing any patent, trademarks, copyrights or such other Intellectual Property Rights; • and/or breach of confidentiality obligations of the Bidder contained in this RFP; • And/or willful negligence or gross misconduct solely attributable to the Bidder or its employees or sub-contractors. b. The Bidder shall at its own cost and expenses defend or settle any claim against Bank that the Deliverables and Services delivered or provided under this RFP infringe a patent, utility model, industrial design, copyright, trade secret, mask work or trade mark in the country where the Deliverables and Services are used, sold or received, provided Bank: • notifies the Bidder in writing; and • cooperates with the Bidder in the defence and settlement of the claims. 10. Inspection of Records a. All Bidder records with respect to any matters covered by this tender shall be made available to Bank or its designees at any time during normal business hours, as often as Bank deems necessary, to audit, examine, and make excerpts or transcripts of all relevant data. Said records are subject to examination. Bank’s auditors would execute confidentiality agreement with the Bidder, provided that the auditors would be permitted to submit their findings to Bank, which would be used by Bank. The cost of the audit shall Andhra Bank: Data Centre:: Hyderabad 42 RFP Document for Management Information System for Andhra Bank be borne by Bank. The scope of such audit would be limited to Service Levels being covered under the contract, and financial information would be excluded from such inspection, which shall be subject to the requirements of statutory and regulatory authorities. 11. Corrupt and Fraudulent Practices a. As per Central Vigilance Commission (CVC) directives, it is required that Bidders / Suppliers / Contractors observe the highest standard of ethics during the procurement and execution of such contracts in pursuance of this policy: b. "Corrupt Practice" means the offering, giving, receiving or soliciting of any thing of values to influence the action of an official in the procurement process or in contract execution AND c. "Fraudulent Practice" means a misrepresentation of facts in order to influence a procurement process or the execution of contract to the detriment of the Bank and includes collusive practice among bidders (prior to or after bid submission) designed to establish bid prices at artificial non-competitive levels and to deprive he Bank of the benefits of free and open competition. d. The Bank reserves the right to reject a proposal for award if it determines that the bidder recommended for award has engaged in corrupt or fraudulent practices in competing for the contract in question. e. The Bank reserves the right to declare a firm ineligible, either indefinitely or for a stated period of time, to be awarded a contract if at any time it determines that the firm has engaged in corrupt or fraudulent practices in competing for or in executing the contract. 12. Publicity a. Bidder is prohibited in using the name of Bank in any publicity material without the specific written permission of Bank 13. Solicitation of Employees: Andhra Bank shall request a clause in the final agreement that states the parties agree not to hire, solicit, or accept solicitation (either directly, indirectly, or through a third party) for their employees directly involved in this contract during the period of the contract and one year thereafter, except as the parties may agree on a case-by-case basis. Andhra Bank: Data Centre:: Hyderabad 43 RFP Document for Management Information System for Andhra Bank 14. Arbitration a. Any controversy or claim arising out of or relating to this project and the services to be rendered by bidder under or pursuant to this project Agreement, the interpretation hereof, or its breach shall, if not resolved by mutual discussions between the parties, be settled by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. Arbitration shall be conducted in Hyderabad in English language. The Arbitral Tribunal shall be composed of one Arbitrator to be appointed by each Party, and a third Umpire appointed by such Arbitrators. Each Party shall bear the costs, fees, etc of the arbitrator nominated by them and shall equally bear the costs of the Umpire. 15. Jurisdiction a. All disputes and controversies between Bank and Bidder shall be subject to the exclusive jurisdiction of the Courts in the Hyderabad Urban District and the parties agree to submit themselves to the jurisdiction of such court. This Project agreement shall be governed by the laws of India. 16. Termination a. Bank shall have the option to terminate the RFP in whole or part there of by giving the Bidder at least 90 days notice in writing provided that bank agrees not to terminate this RFP during which period the Bidder shall complete the implementation of the project b. Not withstanding any thing contained herein above, Bank shall be entitled to terminate this RFP if the; • Bidder breaches any of its obligations set forth in RFP and the said breach is not cured with in 30 days after Bank given written notice • The Bidder fails to give a plan of action to cure the breach with in the said 30 days 17. Effect of Termination a. The Bidder agrees that it shall not be relieved of its obligations under the reverse transition mechanism notwithstanding the termination of the assignment. Andhra Bank: Data Centre:: Hyderabad 44 RFP Document for Management Information System for Andhra Bank b. Reverse Transition mechanism would typically include service and tasks that are required to be performed / rendered by the Bidder to the Bank or its designee to ensure smooth handover and transitioning of Bank's deliverables, maintenance and facility management. c. Same terms (including payment terms) which were applicable during the term of the contract should be applicable for reverse transition services. Andhra Bank: Data Centre:: Hyderabad 45 RFP Document for Management Information System for Andhra Bank Annexure - 1 List of MIS Statements DEPT:-CREDIT MONITORING & REVIEW Report No Report Name CMRD-1 Monthly progress report of Borrowal accounts where Stock & Receivable Audit is to be conducted for the year ________ as per guidelines for the Month of________ Statement of Annual Stock Audit Report CMRD-2 CMRD-3 CMRD-4 CMRD-5 CMRD-6 CMRD-7 CMRD-8 CMRD-9 CMRD-10 Early Alert System for the Quarter ended ___________ Working Capital Proposals due for Renewal as on __________ under the delegated powers of Branch/Zonal Office / Head Office. 21 Major Industry wise Exposure as on ____________ Large Credit to Individual Borrowers (Other than Banks) Large Credits to Borrowers Groups (Other than Banks) Statement of aggregate credit limits against the security of shares / units / debentures and Public Sector Bonds as on ___________ Details of accounts taken over / migrated to other Banks during the year -------Statement of Letters of Guarantee / Letters of Credit (Inland) outstanding as of Last Friday CMRD-11 Position of overdue bills as on _________ with annexure CMRD-12 Report on Guarantees Expired but Not Reversed as on ___________ CMRD-13 CMRD-14 Monthly statement of Invoked Bank Guarantees Paid and outstanding of Rs. 10 lacs and above As on ____________ Invoked Bank Guarantees paid and outstanding – additions during the month CMRD-15 Recoveries in Invoked Bank Guarantees during the month ___________ CMRD-16 Recoveries in Invoked Band Guarantees after given period (as above) till current date. Special Quarterly Return VI-A – Lending rates (excluding Interest tax) for Credit Limits over Rs. 2.00 lacs Monthly statement of devolved Letters of Credit paid and outstanding of Rs. 10.00 lacs and above as on ____________ Devolved L.Cs- Paid and outstanding – additions during the month-------------Recoveries in devolved L.Cs during the month--------------------Recoveries in devolved L.Cs after given period (as above) till current date. Position of Invoked Bank Guaranteed and Devolved L.Cs as on -----------Bank’s exposure to Real Estate sector as on ----------------------Credit Rating of Borrowal accounts as on ------------Report on Rating wise Migration and Default Probability Size wise Analysis based on the Size of the Credit Limits sanctioned Size-wise Analysis based on the Amount of Balance Outstanding CMRD-17 CMRD-18 CMRD-19 CMRD-20 CMRD-21 CMRD-22 CMRD-23 CMRD-24 CMRD-25 CMRD-26 CMRD-27 Andhra Bank: Data Centre:: Hyderabad 46 RFP Document for Management Information System for Andhra Bank Report No CMRD-28 CMRD-29 CMRD-30 CMRD-31 CMRD-32 CMRD-33 Report Name Information pertaining to Non Fund based Limits as on ---------------Quick Mortality-quarterly Credit Management – Return on position of renewal of borrowal accounts for the quarter ended --------------List of accounts getting time barred / time barred. Advances to Sensitive sectors – Part-I Statement of Packing Credit limits sanctioned and in force in respect of accounts in Good Order as on _______________ CMRD-34 Statement of Packing Credit limits sanctioned to SSI ___________(Particulars need to be given if inclusion is desired) CMRD-35 Annual statement of accounts in default under WTPCG as on ___________ CMRD-36 Annual statement of accounts covered under WTPCG where the outstandings have been prudentially written off as on ______________ CMRD-37 Annual statement of accounts covered under WTPCG indicating latest position of claims paid and Legal/Recovery action as on ______________ CMRD-38 Statement of Post Shipment export credit limits sanctioned and in force in respect of accounts in Good Order as on --------------- CMRD-39 Details of limits sanctioned to SSI Units as on -------------- (particulars need to be given if inclusion is desired) CMRD-40 Details of advances granted against bills drawn on associates as on -----------(particulars need to be given if inclusion is desired) CMRD-41 Annual statement of accounts in default under WTPSG as on --------------- CMRD-42 Annual statement of accounts covered under WTPSG where the ourstandings have been prudentially written off as on -------------- CMRD-43 Annual statement of accounts under WTPSG indicating latest position of claims paid and Legal / Recovery action as on ----------------- CMRD-44 Statement of claims pending with ECGC as on ------------- and claims lodged with / rejected by ECGC for the period ----------- to -----------. Monthly progress in unit inspections of advances of Rs. 3.00 crore and above for the year ----------- / for the month of ---------------Exposure to commodity sector Part-I and Part-II as on ----------------Export Finance- Quarterly data of export credit disbursements and balance outstanding ( as on Last Friday of the quarter) as on --------------Position of take over accounts (other than Housing Loans) for the quarter ending ------------ (all accounts taken over from 01.04.2005 till last quarter) Statement of Large Borrowal accounts where Stock and Receivable audit is required to be conducted before the year – as per guidelines. List of accounts of advances of Rs. 3.00 crore and above that fall under Unit Inspection for the year as on ------------------List of Restructured / Rescheduled accounts including accounts under CDR Scheme as on ----------- (Department-wise ie., CIFD/CMRD/MSME) Statement of Credit Proposals received / sanctioned for the month of________ CMRD-45 CMRD-46 CMRD-47 CMRD-48 CMRD-49 CMRD-50 CMRD-51 units as CMRD-52 Andhra Bank: Data Centre:: Hyderabad 47 on RFP Document for Management Information System for Andhra Bank Report No CMRD-53 CMRD-54 CMRD-55 CMRD-56 CMRD-57 CMRD-58 CMRD-59 CMRD-60 CMRD-61 CMRD-62 CMRD-63 CMRD-64 CMRD-65 CMRD-66 CMRD-67 CMRD-68 CMRD-69 CMRD-70 CMRD-71 CMRD-72 CMRD-73 CMRD-74 CMRD-75 CMRD-76 CMRD-77 CMRD-78 CMRD-79 Report Name Movement of EAS / SMA accounts Statement showing limits sanctioned and balance outstanding as on last Friday of the quarter in borrowal accounts of parties having Working Capital and Term Loan limits of Rs. 10 crores or above from the entire banking system. Statement of exercise of Delegated Authority during the month of _________ Delegated Authority-wise advances during the month of ________ Facility-wise distribution of advances – Quarterly Interest rate wise distribution of advances as on Migration of Credit Rating of accounts with limits more than Rs 50 lacs and above, which were outstanding as on two given dates. Statistical data relating to Export Finance and Commodity-wise break-up. Statement of Outstanding Non-Food Credit (Domestic) as at the end of_________ Bank’s exposure to Unsecured advances –Fund based and Non-fund based – Department-wise- (where Primary / collateral security is less than 10%) as on ________ Special Fort-nightly return VI-AB – Lending rates (excluding Interest tax) for credit limits over Rs. 2.00 lakhs. Special Return VI-AC quarterly return for the quarter ended_____ Statement of Invoked Bank Guarantees paid, outstanding & Suit filed as on (Suit filed accounts) __________ Details devolved ILCs/FLCs not adjusted and suit filed for the quarter ended ______ (Suit Filed) Credit exposure (both Fund-based and Non-Fund based) to Public Sector Undertakings (Central and State Government )- Department-wise as on __________ Sectoral deployment of Non-food Bank Credit ___________(Fortnightly) Department-wise- Details of Adhoc sanctions and simultaneous excess drawals made during the quarter ended ______ Department-wise- Details of Adhoc sanctions made within the delegated powers during the quarter ended ______ Department-wise- Details of Adhoc sanctions made beyond the delegated powers during the quarter ended _______ Department-wise- Statement of excess drawals allowed within / beyond the delegated powers Statement of TODs allowed within the delegated powers Statement of TODs allowed beyond the delegated powers Purpose-wise details of Other Advances (Accounts of Rs. 1.00 crore and above) Statement of exposure to Infrastructure sector Statement of credit limits sanctioned under the discretionary powers of CMD/ED for the period ending___________ Statement of fresh credit limits sanctioned and disbursed during the month ending _____ Statement of exposure to Non-Banking Financial companies DEPT: CORPORATE & INDUSTRIAL FINANCE CIFD-1 List of Consortium accounts CIFD-2 List of Multiple accounts Andhra Bank: Data Centre:: Hyderabad 48 RFP Document for Management Information System for Andhra Bank CIFD-3 CIFD-4 CIFD-5 CIFD-6 CIFD-7 CIFD-8 CIFD-9 CIFD-10 CIFD-11 CIFD-12 CIFD-13 Monthly progress report on accounts financed under Infrastructure sector Progress report on NBFC accounts (Fortnightly) Exposure to Banking companies (including Cooperative Banks) Top ‘n’ – Credit exposure of the Bank – Department-wise / Bank as a whole. State-wise progress of TUFS under 5% interest reimbursement (IR) and 12% credit linked capital subsidy (CLCS) State-wise unit cases pending under 5% interest reimbursement (IR) and 12% credit linked capital subsidy (CLCS) State-wise and unit-wise details of rejections under 5% interest reimbursement (IR) and 12% credit linked capital subsidy (CLCS) State-wise and unit-wise details of sanctions and disbursement of cases under 5% interest reimbursement (IR) and 12% credit linked capital subsidy (CLCS) Portfolio analysis – Monthly report of accounts under Sub-BMPLR and finer rate of interest. Portfolio analysis – Monthly report of accounts under fixed rate of interest. Monthly report of Government guaranteed accounts (Both Central & State Govts separately). DEPT: CORPORATE PLANNING Report No Report Name ECO-1 Statement of Advances allowed to Officers and Relatives of Officers of the Bank in Grade/Scale V and above for the Quarter ECO-2 ECO-3 ECO-4 ECO-5 ECO-6 Credit / Exposure to Directors, Managers & Their Interests Half Yearly Adhoc data on Priority Sector Advances as on last reporting Friday Special Return III – Disbursal of advances to Priority Sector / Weaker Sections under Priority Sector as on Last Reporting Friday of June ----------Sector wise & Industry wise deployment of Bank Credit (SIBC) – Annexure-2A and 2B All borrower Accts with credit Limit of above RS.2 Lakhs (BSR – 1A) and up to Rs. 2.00 lakhs (BSR-1B). ECO-7 Classification of term deposits according to maturity (BSR – 2 Part-I through PartV) ECO-8 ECO-9 ECO-10 Bank advances against selected Securities (BSR – 3) Ownership pattern of deposits (BSR – 4) Quarterly survey on aggregate Deposits and Gross Bank Credit (BSR – 7) ECO-11 Quick Return on industry wise Bank Credit (QIBC) (Annexure I A, annexure II A and II B) ECO-12 ECO-13 ECO-14 ECO-15 ECO-16 ECO-17 ECO-18 ECO-19 Weekly data on Deposits and advances- Zone wise as on ----------Zone wise Bulk Deposits & Other than bulk Deposits Average growth- Comparative position (low cost deposit) Absolute growth--comparative position (low cost deposits) Zone-wise Advances as of last Friday (Average) Zone-wise Advances as of last Friday (Absolute) Average advances growth-comparative position Year over year growth in absolute advances Andhra Bank: Data Centre:: Hyderabad 49 RFP Document for Management Information System for Andhra Bank ECO-20 ECO-21 ECO-22 ECO-23 ECO-24 ECO-25 ECO-26 ECO-27 ECO-28 ECO-29 ECO-30 ECO-31 ECO-32 ECO-33 ECO-34 ECO-35 Year over year growth in current deposits Year over year growth in SB deposits Year over year growth in Term deposits (Bulk / Non-Bulk separately) Year over year growth in advances Zone-wise Aggregate deposits Zone wise average deposits Zone wise average Non-bulk deposits Statement showing branches incurring losses Data on number of accounts as per Sub-GL Code for a range of dates. Branches having negative growth in Non-bulk deposits Performance of ELB/VLB’s Branches having negative growth in advances DSB returns – RBI returns Banking Services Price Index as on ----------Selective data on deposits and loans – BkSPI as on ------------Special Return - VI-B - Showing details of interest rates on Term Deposits and NRE Deposits – Fortnightly ECO-36 Flash Report (weekly) position as on Friday ECO-37 State-wise market share of deposits for quarter ended -------------- ECO-38 State-wise market share of advances for quarter ended -------------- ECO-39 Yearly return on Priority Sector advances ( as on last Reporting Friday of March), State-wise, Zone-wise. Important Ratios ECO-40 DEPT:-INTEGRATED RISK MANAGEMENT Report No Report Name IRMD-1 Securitisation of Home Loans IRMD-2 Report on Undrawn Credit Limits-quarterly IRMD-3 Distribution as per size of the Exposure-quarterly IRMD-4 Trend in General Advances IRMD-5 Growth in General Advances IRMD-6 Client wise Credit Concentration IRMD-7 Size wise Distribution of Credit IRMD-8 Portfolio Analysis - Rating wise Distribution of Borrowers IRMD-9 Probability of Default IRMD-10 Portfolio Analysis of Retail Lending IRMD-11 Portfolio Analysis - Size wise Credit Exposure IRMD-12 Portfolio Analysis – Unavailed credit limits Sub-G.L Head-wise (Funded Based & Non Fund Based) IRMD-13 Operational losses – Debits to P&L account heads and Sundry Heads. Andhra Bank: Data Centre:: Hyderabad 50 RFP Document for Management Information System for Andhra Bank IRMD-14 Statement Indicating Unutilized Working Capital Limits Working Capital Limits IRMD-15 Statement Showing Details of Prepayment of Loans – Sub-GL Head-wise IRMD-16 IRMD-17 Maturity Pattern of Bills (Standard Category) Data on Closure / Renewal / Premature Closure / Premature renewal of Deposits IRMD-18 IRMD-19 List of Top ‘n’ Depositors – Branch/Zone/Bank-wise Study of Devolvement Pattern of Inland Letter of Credit / Foreign Letter of Credit & Inland Bank Guarantees Maturity pattern of refinance availed from SIDBI/NABARD/NHB and Export refinance. Trends in devolvement in LCs and B.Gs and pattern of their recovery Details of Frauds Report on Gross Income as per Business Lines Maturity pattern of Investments of the Bank Pattern of outflows in respect of Overdue Term Deposits PLR Linked advances – Limits and outstanding amount of all PLR linked advances Non-BMPLR linked advances – Limits and outstanding amount of all advances not linked to BMPLR Credit Rating-wise advances position – External and Internal credit ratings. Deposits and Advances – Drill down reports up to Branch/Account level based of query – Sub-GL Code-wise, Interest Rate-wise, Zone-wise, Branch-wise, Size-wise, Category-wise, Contractual maturity-wise, Residual maturity-wise etc Statement of Structural Liquidity Maturity Pattern of Borrowings Statement of Interest Rate Sensitivity Maturity Pattern of Term Deposits Maturity Pattern of Assets and Liabilities IRMD-20 IRMD-21 IRMD-22 IRMD-23 IRMD-24 IRMD-25 IRMD-26 IRMD-27 IRMD-28 IRMD-29 IRMD-30 IRMD-31 IRMD-32 IRMD-33 IRMD-34 DEPT:- LEGAL Report No Report Name LEGAL-1(a) Information on DRT Cases LEGAL-1(b) Information on Lok Adalat Cases LEGAL-2 Age wise break up of non-DRT cases – half yearly LEGAL-3 Amount wise break up of DRT cases (Non decreed & Decreed accounts ) LEGAL-4 Amt wise break up of Non DRT cases below Rs.10 lakhs (Non decreed and Decreed a/cs) LEGAL-5 Age wise breakup of DRT cases (Non Decreed and Decreed) LEGAL-6(a) Statement of possession taken accounts under SARFAESI Act as on ---------(Cumulative position from year 2002) Zone-wise, account-wise particulars of possession taken accounts as on ----------(Cumulative position) Statement of Assets sold under SARFAESI Act as on ----------- (Cumulative LEGAL-6(b) LEGAL-6(c ) Andhra Bank: Data Centre:: Hyderabad 51 RFP Document for Management Information System for Andhra Bank position from 2002. Zone-wise, account-wise particulars of assets sold as on ---------(Cumulative position) LEGAL-7(a) Progress under SARFAESI Act (Monthly) LEGAL-7(b) Recoveries made during the month of -----------------LEGAL-8(a) Zone-wise/Stage-wise position of DRT suits as on --------------LEGAL-8(b) DRT Data required by RBI for the quarter ---------LEGAL-9 Flash Data for RBI on Lok Adalat Cases for Quarter -------------LEGAL-10(a) Claim set Form-I for the quarter ending-------------LEGAL-10(b) Claim set Form-II for the quarter ending ---------------LEGAL-10(c) Claim set Form-III for the quarter ending-------------LEGAL-11 Details of cases Lodged/Pending before District/State Consumer Forum LEGAL-6(d) LEGAL-12 Details of claims pending against banks not acknowledged as debt LEGAL-13 Stage-wise break-up of Non-DRT cases (Trial/Decreed & Executed) LEGAL-14 Stage-wise break-up of DRT cases (Trial / Decreed / Recovery certificate/ Closed) LEGAL-15(a) RBI Report – Progress under SARFAESI Act – Position as on ----------- of action taken. LEGAL-15(b) Status-wise summary – Zone-wise / Bank-wise position for the month of----------LEGAL-15(c ) Top ‘n’ accounts in a Zone for amounts above Rs. _____ lacs – Live accounts (Cumulative position) LEGAL-15(d) Assets sold (Cumulative position), Zone-wise/year-wise as on -----------LEGAL-15(e) 60 Days completed and action pending – Zone-wise and account-wise position as on --------------- (cumulative position) LEGAL-15(f) Possession taken and assets yet to be sold – Zone-wise and account-wise position as on ---------------------(cumulative position) LEGAL-15(g) 6 months completed and action pending (possession not taken and assets not sold) – Zone-wise and account-wise position as on ----------------(cumulative position. LEGAL-15(h) h) Section 14 – Petitions filed –Zone-wise and account-wise position as on --------(cumulative position) LEGAL-15(i) Stay orders pending before DRT / Courts – Zone-wise and account-wise position as on --------------------(cumulative position) LEGAL-16(a) Requests received under RTI Act & Disposal of requests for the year ------------LEGAL-16(b) Appeals received under RTI Act & Disposal of appeals for the year ----------LEGAL-16(c ) Quarterly report of PSU Banks under RTI Act LEGAL-16(d) Quarterly summary of CPIOs of (name : Appelete authority) for quarter ended -------------LEGAL-17(a) LEGAL-17(b) LEGAL-17(c ) LEGAL-17(d) LEGAL-18(a) Zone-wise position – Number of empanelled advocates List of advocates with details, Zone-wise valid up to ----------------List of depanelled / deleted advocates – Zone-wise from ------ to ------List of empanelled advocates – Zone-wise from ------------- to ----------Enforcement of securities under SARFAESI act 2002 – Closed accounts, accounts Andhra Bank: Data Centre:: Hyderabad 52 RFP Document for Management Information System for Andhra Bank upgraded and possession taken and assets sold. LEGAL-18(b) Enforcement of securities under SARFAESI act 2002 – Live accounts. LEGAL-18(c ) Statement of NPA accounts in which action under SARFAESI Act 2002 is taken for the month ending-------------LEGAL-19 Sector-wise DRT & Non-DRT cases – R-2 report as on ------------LEGAL-20(a) Statement of TOP 100 Suit Filed accounts (Suit amount order) as on ---------LEGAL-20(b) Consolidation of the above – Stage-wise as on ----------------LEGAL-21(a) Zone-wise , branch-wise – Balance outstanding under Contingent liabilities as on LEGAL-21(b) Statement of Contingent liabilities (suits against bank), Zone-wise consolidation LEGAL-21(c ) Statement of Contingent Liabilities on the Bank as on ------------- status report. LEGAL-21(d) Branch-wise, Zone-wise, Party-wise contingent liabilities as on------LEGAL-21(e) Statement of Contingent liabilities (suits against bank) – Case details LEGAL-22 COR (10A) – Part-I, Part-II and Part-III DEPT:-MARKETING Report No Report Name MKTG-1 Monthly report on mobilization of various business, I, II, IIIA, IIIB and IV MKTG-2 Summary of Business canvassed by CROs / Marketing Officers MKTG-3 MKTG-4 Fee based income – Monthly performance Report Fee based income (Cumulative) Report MKTG-5 New deposit Scheme----St. showing the No. A/Cs opened, Deposit Recd, A/C closed & Transferred MKTG-6 St. of Outstanding Under Suspense A/C Pension for the month DEPT:- PRIORITY SECTOR Report No Report Name PSPD-1 XXV-IBA- Data on disbursement of Educational Loans-Quarterly PSPD-2 Quarterly Progress under GJRHFS (Cumulative) PSPD-3 Monthly Progress Statement of PMEGP / PMRY PSPD-4 Cumulative Progress under SGSY (Annexure A) - Monthly PSPD-5 Cumulative Progress under SGSY (Annexure B) - Quarterly PSPD-6 Micro Credit Progress Report – under SHG bank linkage programme- Monthly/ Quarterly / Half yearly PSPD-7(a) PSPD-7(b) PSPD-8 Cumulative progress report under Scheme for Liberation of Manual scavengers – Monthly (SLRS) Cumulative progress report under Self-employment for rehabilitation of manual scavengers as on ---------------Statement showing Particulars of flow of credit to Women – / Branch-wsie/ Zonewise- Quarterly PSPD-9 Recovery Performance under SGSY /PMRY / SJSRY / PMEGP / SLRS / DRI PSPD-10 PSPD-11 Annual Return on DRI (Progress Report) Village-wise Overdue loans register Andhra Bank: Data Centre:: Hyderabad 53 RFP Document for Management Information System for Andhra Bank PSPD-12(a) PSPD-17(a) PSPD-17(b) PSPD-18 X-B - Statement showing Priority Sector Advances granted to members of specified Minority Communities vis-a-vis overall Priority Sector Advances as on ----------X-C – Part-A – Statement showing Priority Sector advances granted to members of specified minority communities vis-s-vis overall priority sector advances, districtwise as on --------------X-C – Part-B – Statement showing Priority Sector advances granted to members of specified minority communities vis-s-vis overall priority sector advances, State-wise as on --------------X – Statement showing Priority Sector advances granted to members of specified minority communities vis-s-vis overall priority sector advances, 338 towns as on -------------Growth in Priority Sector Advances Performance under various Government sponsored schemes as on ------Monthly progress report of DRI advances NHB- Housing – Progress made under National Agenda for Governance – Physical and Financial performance Quarterly subsidy utilization / requirement statement – PMRY (State-wise) as on Quarterly progress report on PMRY ---Weaker section return for the Half-year ended ----- PSPD-19 Statement showing advances granted to SC/ST as on ------------ PSPD-20 PSPD-21 Cumulative position on DWCUA / USEP component of SJSRY for the quarter ended -----Quarterly Statement showing State-wise/Activity-wise Achievement under SACP PSPD-22 Quarterly Statement of Priority Sector Advances (as on last Friday) ___________ PSPD-23 PSPD-24 Cumulative Progress Report on Interest Subsidy Scheme MNES for Solar Water Heater / Solar Cooker Quarterly Progress Report – Swarojgar Credit Card Scheme PSPD-25 Annual Statement of SLRS PSPD-26 Yearly Statement of DCB for Direct Finance to Agriculture (to be submitted for every June of the year) Progress Report- Joint Liability Groups & Rythu Mitra (Monthly) Monthly progress report- Provision of credit to Agriculture and Debt Relief to farmers PSPD-12(b) PSPD-12(c ) PSPD-12(d) PSPD-13 PSPD-14 PSPD-15 PSPD-16 PSPD-27 PSPD-28 PSPD-30 Monthly progress report – Kisan green Card / pattabhi Agri Credit Card Scheme(State-wise) ----------Quarterly return on Agricultural advances PSPD-31 PSPD-32 Flash data on Agricultural advances as on _____________ Flash data on Priority Sector advances including Govt. Sponsored schemes as on --- PSPD-29 Andhra Bank: Data Centre:: Hyderabad 54 RFP Document for Management Information System for Andhra Bank DEPT:-RECOVERY MANAGEMENT Report No Report Name RMD-1 Movement of NPAs Working Results - quarterly / half-yearly / yearly RMD-2 Asset Quality for the Branch / Zone / Bank as a Whole RMD-3 Statement of Top ‘n’ NPA accounts – Branch/Zone/Bank as on --------------RMD-4 Portfolio analysis of NPAs of Branch/ Zone/ Bank as on ----------------RMD-5 RMD-6 RMD-7 RMD-8 RMD-9 RMD-10 RMD-11 RMD-12 RMD-13 RMD-14 RMD-15 RMD-16 RMD-17 RMD-18 RMD-19 RMD-20 RMD-21 RMD-22 RMD-23 RMD-24 RMD-25 Statement of Cash Recoveries in NPA accounts during the period from ----- to ----Statement of Potential NPA accounts – Branch/Zone/Bank as on ---------IRAC Returns- 1A, 1B, 2A, 2B, 3 & 4 (with upload of data) Detailed list of NPA accounts as on (with upload of data) List of Overdue Accounts List of NPA Accounts List of Upgraded NPA Accounts List of closed NPA Accounts List of NPA accounts eliminated List of Fresh NPA additions Recovery progress in High value NPA accounts – Rs. 5 lakhs and above, Borrowerwise consolidated limits NPA position and written off accounts – Weekly as on Friday (as part of TDL) Status report for any NPA / Charged-off account NPAs-Segment-wise NPAs- Year-wise break up NPAs – Asset classification wise NPAs- Subsequent action and developments List of compromised approved accounts List of Technically written off accounts during a given period Recovery in written off accounts Technically written off accounts outstanding as on a given date DEPT:- CENTRAL ACCOUNTS Report No Report Name ACCT-1 Branch wise Details of services Tax/Education cess collected during the month ACCT-2 Head wise Details of service Tax/Education cess collected during the month ACCT-3 ACCT-4 St. of Head Wise Break-up of Cenvat credit Details of Input service/Goods provider – CENVAT statement ACCT-5 Return of unclaimed Deposits Andhra Bank: Data Centre:: Hyderabad 55 RFP Document for Management Information System for Andhra Bank ACCT-6 Form A --Return U/S 42(2) of the RBI ACT 1934 – memorandum & Annexure to form A & DATA ACCT-7 ACCT-8 ACCT-9 FORM VIII- The Banking Regulation Act,!949 FORM X -(Sec27) The Banking Reg. Act 1949 Final data maintenance of statutory Liquidity Ratio supplemental information to the Spl return ACCT-10 ACCT-11 ACCT-12 Cash and bank balances DICGC - Distribution of Deposits according to Size. DICGC - Deposits from Govt of India, State Govts, Commercial Banks, CoopBanks and RRBs ACCT-13 ACCT-14 DICGC- Deposits from Foreign Governments Information for the purpose of Form X under Section X under Section 27 of the Banking Regulation Act 1949 as on Last Friday Annual Information Return (AIR) – yearly ACCT-15 ACCT-17 Deduction under Sec 36(1) (VIII) – yearly – Interest on Infrastructure and Term loans etc Statement of Rural Branch advances – Yearly ACCT-18 Form 26QA – Payment of interest to residents without deduction of Tax. ACCT-16 DEPT:- MSME Report No Report Name MSME-1 Quarterly position of SSI Loans outstanding without Collateral Security MSME-2 Credit Flow to the MSME sector as on ------------- MSME-3 MSME-4(a) Quarterly position of Composite Loans Outstanding as on-------------IV-A- State-wise classification of Sick MSME Units as on ------ MSME-4(b) IV-B- Data in respect of MSME accounts having outstanding balance of Rs. 25 lakhs and above (all facilities taken together) IV-C- Sick MSME units- Industry-wise break up MSME-4(c ) MSME-4(d) MSME-5 MSME-6 MSME-7 MSME-8 MSME-9 MSME-10 MSME-11 MSME-12 MSME-13 MSME-14 IV-D- Sick MSME units with outstanding of Rs. 25 lakhs and above – Industry-wise break up Progress report on implementation of Credit policy for the quarter ending ----Deployment of credit to Manufacturing enterprises as on ----------- (based on Investment in Plant & Machinery) Deployment of credit to Service enterprises as on ----------- (based on Investment in equipment) Information to be submitted by Ban on Flow of credit to MSME sectors Half-yearly data on MSME advances Data on debt restructuring mechanism for SMEs Government of India – Outstanding credit to MSME sector – Quarterly review Outstanding credit to MSME – State-wise quarterly Rupee export credit to MSME sector – Annexure-I and Annexure-II Branch-wise SME advances bifurcation (sector-wise, amount-wise etc) as on----- Andhra Bank: Data Centre:: Hyderabad 56 RFP Document for Management Information System for Andhra Bank DEPT:- RETAIL CREDIT Report No Report Name Statement of Disposal of Education Loan proposals (required by MOF) for the Quarter RETAIL-1 _____________ RETAIL-2 RETAIL-3 RETAIL-4 Education Loans Distribution as at the end of ___________ Report of Vehicle loans sanctions / disbursements during the month/quarter RETAIL-5 Housing loans outstanding for the month of __________ (Area-wise) Rural / Semi – Urban / Urban / Metro etc. RETAIL-6 Fresh sanctions under Retail Segment for the Month / Quarter (Cumulative) RETAIL-7 Retail lending Fluctuation Report for the month of __________ RETAIL-8 State-wise distribution of sanctions /disbursements under Educational Loans during the month / Quarter RETAIL-9 State-wise distribution of sanctions /disbursements under Housing Loans during the month / Quarter Quarterly Information on Educational Loans outstanding/sanctions made during the quarter _______________ DEPT:-OPERATIONS Report No Report Name OPER-1 Temporary Overdraft Allowed OPER-2 OPER-3 OPER-4 OPER-5 Temporary Overdrafts - Age-wise break-up Credit Receivable account - Outstanding items with status of Old items Local Branch a/c & Branch Adjustment A/c Details of Sundry Creditors / Sundry Suspense / Sundry debtors Entries with details of reversal particulars OPER-6 OPER-7 OPER-8 OPER-9 OPER-10 OPER-11 Zone-wise Cash on hand and Cash-Deposit ratio Zone-wise bank Balance & bank balance-Deposit ratio Sundry Suspense a/c clearing differences Sundry Creditors a/c – clearing credits Sundry Debtors- Clearing differences Remittances through Banks DEPT:- INVESTMENT & INTERNATIONAL BANKING Report No Report Name IIB-1 Fortnightly Statement on Export Credit for Drawing of Refinance part A & B IIB-2 IIB-3 Statement on Export Credit outstanding Supervisory Reporting System-offsite Monitoring & surveillance & annex. IIB-4 IIB-5 IIB-6 IIB-7 Monthly Statement of Crystallization of Import/Export bills Export Credit Data (format 'C') Commercialization of Export Credit Disposal of export credit proposal Andhra Bank: Data Centre:: Hyderabad 57 RFP Document for Management Information System for Andhra Bank IIB-8 IIB-9 IIB-10 IIB-11 STAT 5,8 Statement of overdue Preshipment/Post shipment advances outstanding Monthly report on Foreign Exchange Business Statement showing details of trade related Loans and advances IIB-12 IIB-13 IIB-14 IIB-15 IIB-16 IIB-17 IIB-18 Balances held in EEFC/RFC A/Cs Approval of trade credit Part I & II. Foreign Currency Balance sheet Statement of Country wise Exposure (Ann I & II) Statement showing the Foreign Business Turnover for the year Q-10-- (Business From US-Business from them) Foreign Contribution received by Associations covered under the Foreign Contribution (Reg) Act, 1976. IIB-19 Half Yearly Stmt of Details of Foreign Contribution Recd by associations under FC Act 1976 IIB-20 IIB-21 IIB-22 IIB-23 IIB-24 IIB-25 IIB-26 IIB-27 IIB-28 IIB-29 IIB-30 IIB-31 IIB-32 IIB-33 IIB-34 IIB-35 Statement of Gold/Silver/Platinum Imported during the month Monthly statement of import of Gold Under L/C Position of gold Statement of Stock of Gold Consignment Inland L/C, Import L/C, & Invoked guarantee Consolidated R-Return of the Bank NRDCSR on Monthly basis IBSBR (International Banking Statistics) – Quarterly XOS Statement along with Fund involved & NPA Position Remittances made under Liberilised Scheme. CRA Outstanding on Exchange House DDs paid Sundry Debtors outstanding on account of WUMT Forward contract based on past performance Un-hedged foreign currency exposure (to the extent routed through our bank) AACB & AAOEBR outstanding country-wise/currency-wise Details of remittances made by NRI/PIO/Foreign nationals out of the NRO accounts IIB-36 IIB-37 Details of Forward contracts booked and cancelled FC-TRS (FEMA-Foreign Direct Investment in India - Transfer of shares / Convertible Debentures by way of sale - Simplification od procedures IIB-38 Details of Forward Contracts booked and cancelled - SMEs and Individuals IIB-39 Details of FLC/FBG/FDBC/FIBC outstanding - Currency-wise IIB-40 IIB-41 IIB-42 IIB-43 IIB-44 IIB-45 Balances held in FCNR Import of Gold Investment Working Statement Investment Data for Maintenance of SLR Stmt of Position at the Close of Business on Friday Market operations –Fortnightly Andhra Bank: Data Centre:: Hyderabad 58 RFP Document for Management Information System for Andhra Bank DEPT:- CUSTOMER SERVICE Report No Report Name CSER-1 Monthly Report on Complaints CSER-2 Monthly return on complaints received from Banking Ombudsman. DEPT:-LEAD BANK Report No Report Name LBD-1 Annual Credit Plan-Achievement (Disbursements) for the quarter ended _____ LBD-2 Annual Credit Plan (Targets) LBD-3 SLBC-III- State of Banking Key Indicators in the state up to Quarter ended _____ LBD-4 LBR Returns Andhra Bank: Data Centre:: Hyderabad 59 RFP Document for Management Information System for Andhra Bank Summary of the Statements – Department wise: Name of the departments Credit Monitoring & Review Corporate & Industrial Finance Corporate Planning Risk Management Legal Marketing PSPD & RPDD Central Accounts MSME Retail Credit Operations Recovery Management Customer Service Lead Bank IIB (Treasury & Forex) Total Andhra Bank: Data Centre:: Hyderabad Number of Reports 79 13 40 34 51 06 37 18 17 9 11 25 02 04 45 391 60 TECHNICAL BID FORM (RFP for Management Information System for Andhra Bank) FORM-F-1 PRINCIPAL BIDDER’s UNDERTAKING LETTER To: The Deputy General Manager, Andhra Bank C.B.S.Department, Head Office Hyderabad Dear Sir, We, the undersigned, as principal bidder, having examined the complete RFP document (along with its annexures), do hereby offer to produce, deliver, install, support and maintain Management Information System Solution in full conformity of your requirements as elaborated in above said RFP for the amounts mentioned by us in the Commercial Bid or such other sums as may be agreed to between us. We hereby agree to all the terms and conditions stipulated in the RFP except for the variations and deviations of requirements as mentioned by us in the Compliance Statement, submitted along with our Technical Proposal. We agree to abide by our Offer for a period of 180 days from the date of opening the Technical Bid and it shall remain binding on us for acceptance at any time before the expiration of this period. We understand that you are not bound to accept the lowest or any bid you may receive. We undertake, if our Bid is accepted, to provide Contract Performance Guarantee, ATS/AMC Performance Guarantee in the form and in the amounts and within the times stipulated by the Bank. We undertake as a part of this contract for successful operation of the Management Information System Solution in future by the Bank during the warranty and AMC period (if contracted). Yours faithfully, (Authorised Signatory) In the capacity of ______________ Duly authorized to sign the Bid for and on behalf of Principal Bidder. 61 Format of letter to the Bank on the Bidder’s letterhead BIDDERS’ PROFILE The Deputy General Manager, Andhra Bank, Data Center, Block-D, 3rd Floor, Cyber Gateway, Madhapur,HYDERABAD - 500081. Form- F- 2 Dear Sir, Sub: Your RFP for Management Information System Solution With reference to the above RFP, having examined and understood the instructions, terms and conditions forming part of the RFP, we hereby enclose our offer for the supply, Installation, Integration, implementation and maintenance of the MIS as detailed in your above referred RFP. We also hereunder submit the required information: Bank's requirements Year of establishment of the Company Bidder response Mention date of establishment and enclose proof Give details Specify Mention figures in Rs. in lacs and enclose supporting audited financial statements Names and background of main promoters Nature of business Net Worth as of the last financial Year (specify year) Year 1 (specify year) Profits for last 3 years Year 2 (specify year) Year 3 (specify year) Year 1 (specify year) Turnover for the last 3 years Year 2 (specify year) Year 3 (specify year) Major customers where the Bidder has developed and Attach description as per format installed similar MIS solution / applications) at annexure 5 of the RFP Mention number and give list Number of software engineers employed with names and qualifications Major technology platforms on which the Bidder offers Give details services/ products. Type of quality certification obtained, if any (ISO Attach photocopies of certificates 9001:2000/ SEI CMM etc., enclose photocopy) Availability of MIS solutions based on the core banking Mention Yes/No solution ‘Finacle’ from Infosys Technologies Ltd. We confirm that a) we own the IPR of those parts of the software that are developed by us and b) we have the permission to use third party components of the software from the respective Bidders. We confirm that the offer is in conformity with the terms and conditions as mentioned in RFP and it shall remain valid for 180 days from the date of opening the Technical Bid.. We understand that the Bank is not bound to accept the offer and that the Bank has the right to reject the offer without assigning any reasons whatsoever. Yours faithfully, Authorised Signatory of Principal Bidder (Name & Designation, seal of the firm) 62 TECHNICAL BID FORM (RFP for Management Information System for Andhra Bank) FORM- F-3 To The Deputy General Manager, Andhra Bank C.B.S.Department, Head Office Hyderabad Statement of tie-ups/ agreements entered for the project S.No. Job / Task Agency Name & Experience of Address the Agents Validity of tie-up or agreement Note: Copy /Copies of understanding/ tie-up/agreement should be enclosed. Date: Signature of Authorized Official of Principal Bidder with Seal 63 TECHNICAL BID FORM FORM-F-4 (RFP for Management Information System for Andhra Bank) Particulars of Regional / Branch Offices Number of Offices: Within Andhra Pradesh: Rest of India: Total Number of Offices: Please furnish information about Offices in the following format City / State Date: Address Name of Person In-charge and Phone No No. Of Qualified Support Personnel & their qualifications Whether adequate trained Manpower, knowledge base & stock of spares available for support Signature of Authorized Official of Principal Bidder with Seal 64 TECHNICAL BID FORM Form- F-5 Details about the other Bank(s) using similar MIS solution / applications developed and installed by the Principal Bidder Name of the application Name of Bank where the solution is working Address of the Bank Contact person, designation and telephone number Brief description of application functionality (Please attach a note describing the details of the application) like whether the MIS solution is covering assets / liabilities or both. Whether the application takes care of the consolidation of reports at Zonal /HO level Hardware and operating system used Database used and size Network environment No of Branches where the software is presently running Value of the order ` (Signature) (Name) (in the capacity of) Duly authorized to sign Bid for and on behalf of the Principal Bidder. 65 TECHNICAL BID FORM FORM – F - 6 Bidder’s response to Functional Requirements DEPT:-CREDIT MONITORING & REVIEW Report No Report Name A C CMRD-1 Monthly progress report of Borrowal accounts where Stock & Receivable Audit is to be conducted for the year ________ as per guidelines for the Month of________ CMRD-2 Statement of Annual Stock Audit Report CMRD-3 Early Alert System for the Quarter ended ___________ CMRD-4 Working Capital Proposals due for Renewal as on __________ under the delegated powers of Branch/Zonal Office / Head Office. CMRD-5 21 Major Industry wise Exposure as on ____________ CMRD-6 Large Credit to Individual Borrowers (Other than Banks) CMRD-7 Large Credits to Borrowers Groups (Other than Banks) CMRD-8 Statement of aggregate credit limits against the security of shares / units / debentures and Public Sector Bonds as on ___________ CMRD-9 Details of accounts taken over / migrated to other Banks during the year -------CMRD-10 Statement of Letters of Guarantee / Letters of Credit (Inland) outstanding as of Last Friday CMRD-11 Position of overdue bills as on _________ with annexure CMRD-12 Report on Guarantees Expired but Not Reversed as on ___________ CMRD-13 Monthly statement of Invoked Bank Guarantees Paid and outstanding of Rs. 10 lacs and above As on ____________ CMRD-14 Invoked Bank Guarantees paid and outstanding – additions during the month CMRD-15 Recoveries in Invoked Bank Guarantees during the month ___________ CMRD-16 Recoveries in Invoked Band Guarantees after given period (as above) till current date. CMRD-17 Special Quarterly Return VI-A – Lending rates (excluding Interest tax) for Credit Limits over Rs. 2.00 lacs CMRD-18 Monthly statement of devolved Letters of Credit paid and outstanding of Rs. 10.00 lacs and above as on ____________ CMRD-19 Devolved L.Cs- Paid and outstanding – additions during the month-------------CMRD-20 Recoveries in devolved L.Cs during the month--------------------CMRD-21 Recoveries in devolved L.Cs after given period (as above) till current date. CMRD-22 Position of Invoked Bank Guaranteed and Devolved L.Cs as on -----------CMRD-23 Bank’s exposure to Real Estate sector as on ----------------------CMRD-24 Credit Rating of Borrowal accounts as on ------------CMRD-25 Report on Rating wise Migration and Default Probability CMRD-26 Size wise Analysis based on the Size of the Credit Limits sanctioned CMRD-27 Size-wise Analysis based on the Amount of Balance Outstanding 66 NF Report No CMRD-28 CMRD-29 CMRD-30 Report Name A C Information pertaining to Non Fund based Limits as on ---------------Quick Mortality-quarterly Credit Management – Return on position of renewal of borrowal accounts for the quarter ended --------------CMRD-31 List of accounts getting time barred / time barred. CMRD-32 Advances to Sensitive sectors – Part-I CMRD-33 Statement of Packing Credit limits sanctioned and in force in respect of accounts in Good Order as on _______________ CMRD-34 Statement of Packing Credit limits sanctioned to SSI units as on ___________(Particulars need to be given if inclusion is desired) CMRD-35 Annual statement of accounts in default under WTPCG as on ___________ CMRD-36 Annual statement of accounts covered under WTPCG where the outstandings have been prudentially written off as on ______________ CMRD-37 Annual statement of accounts covered under WTPCG indicating latest position of claims paid and Legal/Recovery action as on ______________ CMRD-38 Statement of Post Shipment export credit limits sanctioned and in force in respect of accounts in Good Order as on --------------CMRD-39 Details of limits sanctioned to SSI Units as on -------------- (particulars need to be given if inclusion is desired) CMRD-40 Details of advances granted against bills drawn on associates as on -----------(particulars need to be given if inclusion is desired) CMRD-41 Annual statement of accounts in default under WTPSG as on --------------CMRD-42 Annual statement of accounts covered under WTPSG where the ourstandings have been prudentially written off as on -------------CMRD-43 Annual statement of accounts under WTPSG indicating latest position of claims paid and Legal / Recovery action as on ----------------CMRD-44 Statement of claims pending with ECGC as on ------------- and claims lodged with / rejected by ECGC for the period ----------- to -----------. CMRD-45 Monthly progress in unit inspections of advances of Rs. 3.00 crore and above for the year ----------- / for the month of ---------------CMRD-46 Exposure to commodity sector Part-I and Part-II as on ----------------CMRD-47 Export Finance- Quarterly data of export credit disbursements and balance outstanding ( as on Last Friday of the quarter) as on --------------CMRD-48 Position of take over accounts (other than Housing Loans) for the quarter ending ------------- (all accounts taken over from 01.04.2005 till last quarter) CMRD-49 Statement of Large Borrowal accounts where Stock and Receivable audit is required to be conducted before the year – as per guidelines. CMRD-50 List of accounts of advances of Rs. 3.00 crore and above that fall under Unit Inspection for the year as on ------------------CMRD-51 List of Restructured / Rescheduled accounts including accounts under CDR Scheme as on ----------- (Department-wise ie., CIFD/CMRD/MSME) Statement of Credit Proposals received / sanctioned for the month of________ CMRD-52 67 NF Report Report Name No CMRD-53 Movement of EAS / SMA accounts Statement showing limits sanctioned and balance outstanding as on last Friday of the quarter in borrowal accounts of parties having Working Capital and Term CMRD-54 Loan limits of Rs. 10 crores or above from the entire banking system. CMRD-55 Statement of exercise of Delegated Authority during the month of _________ CMRD-56 Delegated Authority-wise advances during the month of ________ CMRD-57 Facility-wise distribution of advances – Quarterly CMRD-58 Interest rate wise distribution of advances as on Migration of Credit Rating of accounts with limits more than Rs 50 lacs and CMRD-59 above, which were outstanding as on two given dates. CMRD-60 Statistical data relating to Export Finance and Commodity-wise break-up. Statement of Outstanding Non-Food Credit (Domestic) as at the end CMRD-61 of_________ Bank’s exposure to Unsecured advances –Fund based and Non-fund based – Department-wise- (where Primary / collateral security is less than 10%) as on CMRD-62 ________ Special Fort-nightly return VI-AB – Lending rates (excluding Interest tax) for CMRD-63 credit limits over Rs. 2.00 lakhs. CMRD-64 Special Return VI-AC quarterly return for the quarter ended_____ Statement of Invoked Bank Guarantees paid, outstanding & Suit filed as on (Suit CMRD-65 filed accounts) __________ Details devolved ILCs/FLCs not adjusted and suit filed for the quarter ended CMRD-66 ______ (Suit Filed) Credit exposure (both Fund-based and Non-Fund based) to Public Sector Undertakings (Central and State Government )- Department-wise as on CMRD-67 __________ CMRD-68 Sectoral deployment of Non-food Bank Credit ___________(Fortnightly) Department-wise- Details of Adhoc sanctions and simultaneous excess drawals CMRD-69 made during the quarter ended ______ Department-wise- Details of Adhoc sanctions made within the delegated powers CMRD-70 during the quarter ended ______ Department-wise- Details of Adhoc sanctions made beyond the delegated CMRD-71 powers during the quarter ended _______ Department-wise- Statement of excess drawals allowed within / beyond the CMRD-72 delegated powers CMRD-73 Statement of TODs allowed within the delegated powers CMRD-74 Statement of TODs allowed beyond the delegated powers CMRD-75 Purpose-wise details of Other Advances (Accounts of Rs. 1.00 crore and above) CMRD-76 Statement of exposure to Infrastructure sector Statement of credit limits sanctioned under the discretionary powers of CMD/ED CMRD-77 for the period ending___________ Statement of fresh credit limits sanctioned and disbursed during the month CMRD-78 ending _____ CMRD-79 Statement of exposure to Non-Banking Financial companies A C 68 NF DEPT: CORPORATE & INDUSTRIAL FINANCE Report Report Name No CIFD-1 List of Consortium accounts CIFD-2 List of Multiple accounts CIFD-3 Monthly progress report on accounts financed under Infrastructure sector CIFD-4 Progress report on NBFC accounts (Fortnightly) CIFD-5 Exposure to Banking companies (including Cooperative Banks) CIFD-6 Top ‘n’ – Credit exposure of the Bank – Department-wise / Bank as a whole. State-wise progress of TUFS under 5% interest reimbursement (IR) and 12% CIFD-7 credit linked capital subsidy (CLCS) State-wise unit cases pending under 5% interest reimbursement (IR) and 12% CIFD-8 credit linked capital subsidy (CLCS) State-wise and unit-wise details of rejections under 5% interest reimbursement CIFD-9 (IR) and 12% credit linked capital subsidy (CLCS) State-wise and unit-wise details of sanctions and disbursement of cases under CIFD-10 5% interest reimbursement (IR) and 12% credit linked capital subsidy (CLCS) Portfolio analysis – Monthly report of accounts under Sub-BMPLR and finer CIFD-11 rate of interest. CIFD-12 Portfolio analysis – Monthly report of accounts under fixed rate of interest. Monthly report of Government guaranteed accounts (Both Central & State Govts CIFD-13 separately). Report No ECO-1 ECO-2 ECO-3 ECO-4 ECO-5 ECO-6 DEPT: CORPORATE PLANNING Report Name A C NF A C NF Statement of Advances allowed to Officers and Relatives of Officers of the Bank in Grade/Scale V and above for the Quarter Credit / Exposure to Directors, Managers & Their Interests Half Yearly Adhoc data on Priority Sector Advances as on last reporting Friday Special Return III – Disbursal of advances to Priority Sector / Weaker Sections under Priority Sector as on Last Reporting Friday of June ----------Sector wise & Industry wise deployment of Bank Credit (SIBC) – Annexure-2A and 2B All borrower Accts with credit Limit of above RS.2 Lakhs (BSR – 1A) and up to Rs. 2.00 lakhs (BSR-1B). ECO-7 Classification of term deposits according to maturity (BSR – 2 Part-I through Part-V) ECO-8 ECO-9 ECO-10 Bank advances against selected Securities (BSR – 3) Ownership pattern of deposits (BSR – 4) Quarterly survey on aggregate Deposits and Gross Bank Credit (BSR – 7) ECO-11 Quick Return on industry wise Bank Credit (QIBC) (Annexure I A, annexure II A and II B) ECO-12 ECO-13 ECO-14 Weekly data on Deposits and advances- Zone wise as on ----------Zone wise Bulk Deposits & Other than bulk Deposits Average growth- Comparative position (low cost deposit) 69 Report No ECO-15 ECO-16 ECO-17 ECO-18 ECO-19 ECO-20 ECO-21 ECO-22 ECO-23 ECO-24 ECO-25 ECO-26 ECO-27 ECO-28 ECO-29 ECO-30 ECO-31 ECO-32 ECO-33 ECO-34 ECO-35 Report Name ECO-36 Flash Report (weekly) position as on Friday ECO-37 State-wise market share of deposits for quarter ended -------------- ECO-38 State-wise market share of advances for quarter ended -------------- ECO-39 Yearly return on Priority Sector advances ( as on last Reporting Friday of March), State-wise, Zone-wise. Important Ratios ECO-40 Report No IRMD-1 IRMD-2 IRMD-3 IRMD-4 IRMD-5 IRMD-6 IRMD-7 IRMD-8 IRMD-9 A C NF A C NF Absolute growth--comparative position (low cost deposits) Zone-wise Advances as of last Friday (Average) Zone-wise Advances as of last Friday (Absolute) Average advances growth-comparative position Year over year growth in absolute advances Year over year growth in current deposits Year over year growth in SB deposits Year over year growth in Term deposits (Bulk / Non-Bulk separately) Year over year growth in advances Zone-wise Aggregate deposits Zone wise average deposits Zone wise average Non-bulk deposits Statement showing branches incurring losses Data on number of accounts as per Sub-GL Code for a range of dates. Branches having negative growth in Non-bulk deposits Performance of ELB/VLB’s Branches having negative growth in advances DSB returns – RBI returns Banking Services Price Index as on ----------Selective data on deposits and loans – BkSPI as on ------------Special Return - VI-B - Showing details of interest rates on Term Deposits and NRE Deposits – Fortnightly DEPT: INTEGRATED RISK MANAGEMENT Report Name Securitisation of Home Loans Report on Undrawn Credit Limits-quarterly Distribution as per size of the Exposure-quarterly Trend in General Advances Growth in General Advances Client wise Credit Concentration Size wise Distribution of Credit Portfolio Analysis - Rating wise Distribution of Borrowers Probability of Default 70 Report No IRMD-10 IRMD-11 IRMD-12 Report Name A C NF A C NF Portfolio Analysis of Retail Lending Portfolio Analysis - Size wise Credit Exposure Portfolio Analysis – Unavailed credit limits Sub-G.L Head-wise (Funded Based & Non Fund Based) IRMD-13 Operational losses – Debits to P&L account heads and Sundry Heads. IRMD-14 Statement Indicating Unutilized Working Capital Limits Working Capital Limits IRMD-15 Statement Showing Details of Prepayment of Loans – Sub-GL Head-wise IRMD-16 Maturity Pattern of Bills (Standard Category) IRMD-17 Data on Closure / Renewal / Premature Closure / Premature renewal of Deposits IRMD-18 List of Top ‘n’ Depositors – Branch/Zone/Bank-wise IRMD-19 Study of Devolvement Pattern of Inland Letter of Credit / Foreign Letter of Credit & Inland Bank Guarantees IRMD-20 Maturity pattern of refinance availed from SIDBI/NABARD/NHB and Export refinance. IRMD-21 Trends in devolvement in LCs and B.Gs and pattern of their recovery IRMD-22 Details of Frauds IRMD-23 Report on Gross Income as per Business Lines IRMD-24 Maturity pattern of Investments of the Bank IRMD-25 Pattern of outflows in respect of Overdue Term Deposits IRMD-26 PLR Linked advances – Limits and outstanding amount of all PLR linked advances IRMD-27 Non-BMPLR linked advances – Limits and outstanding amount of all advances not linked to BMPLR IRMD-28 Credit Rating-wise advances position – External and Internal credit ratings. IRMD-29 Deposits and Advances – Drill down reports up to Branch/Account level based of query – Sub-GL Code-wise, Interest Rate-wise, Zone-wise, Branch-wise, Size-wise, Category-wise, Contractual maturity-wise, Residual maturity-wise etc IRMD-30 Statement of Structural Liquidity IRMD-31 Maturity Pattern of Borrowings IRMD-32 Statement of Interest Rate Sensitivity IRMD-33 Maturity Pattern of Term Deposits IRMD-34 Maturity Pattern of Assets and Liabilities Report No LEGAL1(a) LEGAL1(b) DEPT: LEGAL Report Name Information on DRT Cases Information on Lok Adalat Cases 71 Report No Report Name A C LEGAL-2 Age wise break up of non-DRT cases – half yearly LEGAL-3 Amount wise break up of DRT cases (Non decreed & Decreed accounts ) LEGAL-4 Amt wise break up of Non DRT cases below Rs.10 lakhs (Non decreed and Decreed a/cs) LEGAL-5 Age wise breakup of DRT cases (Non Decreed and Decreed) LEGAL6(a) LEGAL6(b) LEGAL6(c ) LEGAL6(d) LEGAL7(a) LEGAL7(b) LEGAL8(a) LEGAL8(b) LEGAL-9 LEGAL10(a) LEGAL10(b) LEGAL10(c) LEGAL11 LEGAL12 LEGAL13 LEGAL14 Statement of possession taken accounts under SARFAESI Act as on ---------(Cumulative position from year 2002) Zone-wise, account-wise particulars of possession taken accounts as on ----------(Cumulative position) Statement of Assets sold under SARFAESI Act as on ----------- (Cumulative position from 2002. Zone-wise, account-wise particulars of assets sold as on ---------(Cumulative position) Progress under SARFAESI Act (Monthly) Recoveries made during the month of -----------------Zone-wise/Stage-wise position of DRT suits as on --------------DRT Data required by RBI for the quarter ---------Flash Data for RBI on Lok Adalat Cases for Quarter -------------Claim set Form-I for the quarter ending-------------Claim set Form-II for the quarter ending ---------------Claim set Form-III for the quarter ending-------------Details of cases Lodged/Pending before District/State Consumer Forum Details of claims pending against banks not acknowledged as debt Stage-wise break-up of Non-DRT cases (Trial/Decreed & Executed) Stage-wise break-up of DRT cases (Trial / Decreed / Recovery certificate/ Closed) LEGAL- RBI Report – Progress under SARFAESI Act – Position as on ----------- of 15(a) action taken. LEGAL- Status-wise summary – Zone-wise / Bank-wise position for the month of---------15(b) LEGAL- Top ‘n’ accounts in a Zone for amounts above Rs. _____ lacs – Live accounts 15(c ) (Cumulative position) 72 NF Report Name Report No LEGAL- Assets sold (Cumulative position), Zone-wise/year-wise as on -----------15(d) A C LEGAL- 60 Days completed and action pending – Zone-wise and account-wise position 15(e) as on --------------- (cumulative position) LEGAL- Possession taken and assets yet to be sold – Zone-wise and account-wise 15(f) position as on ---------------------(cumulative position) LEGAL- 6 months completed and action pending (possession not taken and assets not 15(g) sold) – Zone-wise and account-wise position as on ----------------(cumulative position. LEGAL- h) Section 14 – Petitions filed –Zone-wise and account-wise position as on ------15(h) -- (cumulative position) LEGAL- Stay orders pending before DRT / Courts – Zone-wise and account-wise position 15(i) as on --------------------(cumulative position) LEGAL- Requests received under RTI Act & Disposal of requests for the year ------------16(a) LEGAL- Appeals received under RTI Act & Disposal of appeals for the year ----------16(b) LEGAL- Quarterly report of PSU Banks under RTI Act 16(c ) LEGAL- Quarterly summary of CPIOs of (name : Appelete authority) for quarter ended -16(d) ------------LEGAL17(a) LEGAL17(b) LEGAL17(c ) LEGAL17(d) LEGAL18(a) LEGAL18(b) LEGAL18(c ) LEGAL19 LEGAL20(a) LEGAL20(b) LEGAL21(a) LEGAL21(b) LEGAL- Zone-wise position – Number of empanelled advocates List of advocates with details, Zone-wise valid up to ----------------List of depanelled / deleted advocates – Zone-wise from ------ to ------List of empanelled advocates – Zone-wise from ------------- to ----------Enforcement of securities under SARFAESI act 2002 – Closed accounts, accounts upgraded and possession taken and assets sold. Enforcement of securities under SARFAESI act 2002 – Live accounts. Statement of NPA accounts in which action under SARFAESI Act 2002 is taken for the month ending-------------Sector-wise DRT & Non-DRT cases – R-2 report as on ------------Statement of TOP 100 Suit Filed accounts (Suit amount order) as on ---------Consolidation of the above – Stage-wise as on ----------------Zone-wise , branch-wise – Balance outstanding under Contingent liabilities as on Statement of Contingent liabilities (suits against bank), Zone-wise consolidation Statement of Contingent Liabilities on the Bank as on ------------- status report. 73 NF 21(c ) Report No LEGAL21(d) LEGAL21(e) LEGAL22 Report Name A C NF A C NF A C NF Branch-wise, Zone-wise, Party-wise contingent liabilities as on------Statement of Contingent liabilities (suits against bank) – Case details COR (10A) – Part-I, Part-II and Part-III DEPT: MARKETING Report Name Report No MKTG-1 Monthly report on mobilization of various business, I, II, IIIA, IIIB and IV MKTG-2 Summary of Business canvassed by CROs / Marketing Officers MKTG-3 Fee based income – Monthly performance Report MKTG-4 Fee based income (Cumulative) Report MKTG-5 New deposit Scheme----St. showing the No. A/Cs opened, Deposit Recd, A/C closed & Transferred MKTG-6 St. of Outstanding Under Suspense A/C Pension for the month Report No PSPD-1 PSPD-2 PSPD-3 PSPD-4 PSPD-5 PSPD-6 DEPT: PRIORITY SECTOR & RURAL PLANNING & DEVELOPMENT Report Name XXV-IBA- Data on disbursement of Educational Loans-Quarterly Quarterly Progress under GJRHFS (Cumulative) Monthly Progress Statement of PMEGP / PMRY Cumulative Progress under SGSY (Annexure A) - Monthly Cumulative Progress under SGSY (Annexure B) - Quarterly Micro Credit Progress Report – under SHG bank linkage programme- Monthly/ Quarterly / Half yearly PSPD-7(a) Cumulative progress report under Scheme for Liberation of Manual scavengers – Monthly (SLRS) PSPD-7(b) Cumulative progress report under Self-employment for rehabilitation of manual scavengers as on ---------------PSPD-8 Statement showing Particulars of flow of credit to Women – / Branch-wsie/ Zone-wise- Quarterly PSPD-9 Recovery Performance under SGSY /PMRY / SJSRY / PMEGP / SLRS / DRI PSPD-10 PSPD-11 PSPD12(a) Annual Return on DRI (Progress Report) Village-wise Overdue loans register X-B - Statement showing Priority Sector Advances granted to members of specified Minority Communities vis-a-vis overall Priority Sector Advances as on ----------X-C – Part-A – Statement showing Priority Sector advances granted to members of specified minority communities vis-s-vis overall priority sector advances, PSPD12(b) 74 district-wise as on --------------Report No Report Name A C X-C – Part-B – Statement showing Priority Sector advances granted to members of specified minority communities vis-s-vis overall priority sector advances, State-wise as on --------------PSPDX – Statement showing Priority Sector advances granted to members of specified 12(d) minority communities vis-s-vis overall priority sector advances, 338 towns as on --------------PSPD-13 Growth in Priority Sector Advances PSPD-14 Performance under various Government sponsored schemes as on ------PSPD12(c ) PSPD-15 Monthly progress report of DRI advances PSPD-16 NHB- Housing – Progress made under National Agenda for Governance – Physical and Financial performance PSPDQuarterly subsidy utilization / requirement statement – PMRY (State-wise) as on 17(a) PSPDQuarterly progress report on PMRY ---17(b) PSPD-18 Weaker section return for the Half-year ended ----PSPD-19 Statement showing advances granted to SC/ST as on -----------PSPD-20 Cumulative position on DWCUA / USEP component of SJSRY for the quarter ended -----PSPD-21 Quarterly Statement showing State-wise/Activity-wise Achievement under SACP PSPD-22 Quarterly Statement of Priority Sector Advances (as on last Friday) ___________ PSPD-23 Cumulative Progress Report on Interest Subsidy Scheme MNES for Solar Water Heater / Solar Cooker PSPD-24 Quarterly Progress Report – Swarojgar Credit Card Scheme PSPD-25 Annual Statement of SLRS PSPD-26 Yearly Statement of DCB for Direct Finance to Agriculture (to be submitted for every June of the year) PSPD-27 Progress Report- Joint Liability Groups & Rythu Mitra (Monthly) PSPD-28 Monthly progress report- Provision of credit to Agriculture and Debt Relief to farmers PSPD-29 Monthly progress report – Kisan green Card / pattabhi Agri Credit Card Scheme(State-wise) ----------PSPD-30 Quarterly return on Agricultural advances PSPD-31 Flash data on Agricultural advances as on _____________ PSPD-32 Flash data on Priority Sector advances including Govt. Sponsored schemes as on --- 75 NF Report No RMD-1 RMD-2 RMD-3 RMD-4 RMD-5 RMD-6 RMD-7 RMD-8 RMD-9 RMD-10 RMD-11 RMD-12 RMD-13 RMD-14 RMD-15 RMD-16 RMD-17 RMD-18 RMD-19 RMD-20 RMD-21 RMD-22 RMD-23 RMD-24 RMD-25 Report No ACCT-1 DEPT: RECOVERY MANAGEMENT Report Name A C NF A C NF Movement of NPAs Working Results - quarterly / half-yearly / yearly Asset Quality for the Branch / Zone / Bank as a Whole Statement of Top ‘n’ NPA accounts – Branch/Zone/Bank as on --------------Portfolio analysis of NPAs of Branch/ Zone/ Bank as on ----------------Statement of Cash Recoveries in NPA accounts during the period from ----- to ---Statement of Potential NPA accounts – Branch/Zone/Bank as on ---------IRAC Returns- 1A, 1B, 2A, 2B, 3 & 4 (with upload of data) Detailed list of NPA accounts as on (with upload of data) List of Overdue Accounts List of NPA Accounts List of Upgraded NPA Accounts List of closed NPA Accounts List of NPA accounts eliminated List of Fresh NPA additions Recovery progress in High value NPA accounts – Rs. 5 lakhs and above, Borrower-wise consolidated limits NPA position and written off accounts – Weekly as on Friday (as part of TDL) Status report for any NPA / Charged-off account NPAs-Segment-wise NPAs- Year-wise break up NPAs – Asset classification wise NPAs- Subsequent action and developments List of compromised approved accounts List of Technically written off accounts during a given period Recovery in written off accounts Technically written off accounts outstanding as on a given date DEPT: ACCOUNTS Report Name Branch wise Details of services Tax/Education cess collected during the month ACCT-2 Head wise Details of service Tax/Education cess collected during the month ACCT-3 ACCT-4 St. of Head Wise Break-up of Cenvat credit Details of Input service/Goods provider – CENVAT statement ACCT-5 Return of unclaimed Deposits 76 ACCT-6 Form A --Return U/S 42(2) of the RBI ACT 1934 – memorandum & Annexure to form A & DATA Report No ACCT-7 ACCT-8 ACCT-9 Report Name A C NF A C NF FORM VIII- The Banking Regulation Act,!949 FORM X -(Sec27) The Banking Reg. Act 1949 Final data maintenance of statutory Liquidity Ratio supplemental information to the Spl return ACCT-10 Cash and bank balances ACCT-11 DICGC - Distribution of Deposits according to Size. ACCT-12 DICGC - Deposits from Govt of India, State Govts, Commercial Banks, CoopBanks and RRBs ACCT-13 DICGC- Deposits from Foreign Governments ACCT-14 Information for the purpose of Form X under Section X under Section 27 of the Banking Regulation Act 1949 as on Last Friday ACCT-15 Annual Information Return (AIR) – yearly ACCT-16 Deduction under Sec 36(1) (VIII) – yearly – Interest on Infrastructure and Term loans etc ACCT-17 Statement of Rural Branch advances – Yearly ACCT-18 Form 26QA – Payment of interest to residents without deduction of Tax. DEPT: MICRO, SMALL & MEDIUM ENTERPRISES Report Name Report No MSME-1 Quarterly position of SSI Loans outstanding without Collateral Security MSME-2 Credit Flow to the MSME sector as on ------------MSME-3 MSME4(a) MSME4(b) MSME4(c ) MSME4(d) MSME-5 MSME-6 MSME-7 MSME-8 MSME-9 MSME-10 MSME-11 MSME-12 Quarterly position of Composite Loans Outstanding as on-------------IV-A- State-wise classification of Sick MSME Units as on -----IV-B- Data in respect of MSME accounts having outstanding balance of Rs. 25 lakhs and above (all facilities taken together) IV-C- Sick MSME units- Industry-wise break up IV-D- Sick MSME units with outstanding of Rs. 25 lakhs and above – Industrywise break up Progress report on implementation of Credit policy for the quarter ending ----Deployment of credit to Manufacturing enterprises as on ----------- (based on Investment in Plant & Machinery) Deployment of credit to Service enterprises as on ----------- (based on Investment in equipment) Information to be submitted by Ban on Flow of credit to MSME sectors Half-yearly data on MSME advances Data on debt restructuring mechanism for SMEs Government of India – Outstanding credit to MSME sector – Quarterly review Outstanding credit to MSME – State-wise quarterly 77 Report Report Name No MSME-13 Rupee export credit to MSME sector – Annexure-I and Annexure-II MSME-14 Branch-wise SME advances bifurcation (sector-wise, amount-wise etc) as on----DEPT: RETAIL CREDIT Report Name Report No RETAIL-1 Statement of Disposal of Education Loan proposals (required by MOF) for the Quarter A C NF A C NF A C NF _____________ RETAIL-2 Education Loans Distribution as at the end of ___________ RETAIL-3 Report of Vehicle loans sanctions / disbursements during the month/quarter RETAIL-4 Quarterly Information on Educational Loans outstanding/sanctions made during the quarter _______________ RETAIL-5 Housing loans outstanding for the month of __________ (Area-wise) Rural / Semi – Urban / Urban / Metro etc. RETAIL-6 Fresh sanctions under Retail Segment for the Month / Quarter (Cumulative) RETAIL-7 Retail lending Fluctuation Report for the month of __________ RETAIL-8 State-wise distribution of sanctions /disbursements under Educational Loans during the month / Quarter RETAIL-9 State-wise distribution of sanctions /disbursements under Housing Loans during the month / Quarter Report No OPER-1 DEPT: OPERATIONS Report Name Temporary Overdraft Allowed OPER-2 OPER-3 OPER-4 OPER-5 Temporary Overdrafts - Age-wise break-up Credit Receivable account - Outstanding items with status of Old items Local Branch a/c & Branch Adjustment A/c Details of Sundry Creditors / Sundry Suspense / Sundry debtors Entries with details of reversal particulars OPER-6 OPER-7 OPER-8 OPER-9 OPER-10 OPER-11 Zone-wise Cash on hand and Cash-Deposit ratio Zone-wise bank Balance & bank balance-Deposit ratio Sundry Suspense a/c clearing differences Sundry Creditors a/c – clearing credits Sundry Debtors- Clearing differences Remittances through Banks 78 Report No IIB-1 DEPT: INVESTMENT & INTERNATIONAL BANKING Report Name A C Fortnightly Statement on Export Credit for Drawing of Refinance part A & B IIB-2 IIB-3 Statement on Export Credit outstanding Supervisory Reporting System-offsite Monitoring & surveillance & annex. IIB-4 IIB-5 IIB-6 IIB-7 IIB-8 IIB-9 IIB-10 IIB-11 Monthly Statement of Crystallization of Import/Export bills Export Credit Data (format 'C') Commercialization of Export Credit Disposal of export credit proposal STAT 5,8 Statement of overdue Preshipment/Post shipment advances outstanding Monthly report on Foreign Exchange Business Statement showing details of trade related Loans and advances IIB-12 IIB-13 IIB-14 IIB-15 IIB-16 IIB-17 IIB-18 Balances held in EEFC/RFC A/Cs Approval of trade credit Part I & II. Foreign Currency Balance sheet Statement of Country wise Exposure (Ann I & II) Statement showing the Foreign Business Turnover for the year Q-10-- (Business From US-Business from them) Foreign Contribution received by Associations covered under the Foreign Contribution (Reg) Act, 1976. IIB-19 Half Yearly Stmt of Details of Foreign Contribution Recd by associations under FC Act 1976 IIB-20 IIB-21 IIB-22 IIB-23 IIB-24 IIB-25 IIB-26 IIB-27 IIB-28 IIB-29 IIB-30 IIB-31 IIB-32 IIB-33 IIB-34 Statement of Gold/Silver/Platinum Imported during the month Monthly statement of import of Gold Under L/C Position of gold Statement of Stock of Gold Consignment Inland L/C, Import L/C, & Invoked guarantee Consolidated R-Return of the Bank NRDCSR on Monthly basis IBSBR (International Banking Statistics) – Quarterly XOS Statement along with Fund involved & NPA Position Remittances made under Liberilised Scheme. CRA Outstanding on Exchange House DDs paid Sundry Debtors outstanding on account of WUMT Forward contract based on past performance Un-hedged foreign currency exposure (to the extent routed through our bank) AACB & AAOEBR outstanding country-wise/currency-wise 79 NF Report No IIB-35 IIB-36 IIB-37 Report Name Details of Forward Contracts booked and cancelled - SMEs and Individuals IIB-39 Details of FLC/FBG/FDBC/FIBC outstanding - Currency-wise IIB-40 IIB-41 IIB-42 IIB-43 IIB-44 IIB-45 Balances held in FCNR Import of Gold Investment Working Statement Investment Data for Maintenance of SLR Stmt of Position at the Close of Business on Friday Market operations –Fortnightly Report No LBD-1 LBD-2 LBD-3 LBD-4 C NF A C NF A C NF Details of remittances made by NRI/PIO/Foreign nationals out of the NRO accounts Details of Forward contracts booked and cancelled FC-TRS (FEMA-Foreign Direct Investment in India - Transfer of shares / Convertible Debentures by way of sale - Simplification od procedures IIB-38 Report No CSER-1 CSER-2 A DEPT: CUSTOMER SERVICE Report Name Monthly Report on Complaints Monthly return on complaints received from Banking Ombudsman. DEPT: LEAD BANK Report Name Annual Credit Plan-Achievement (Disbursements) for the quarter ended _____ Annual Credit Plan (Targets) SLBC-III- State of Banking Key Indicators in the state up to Quarter ended _____ LBR Returns A= AVAILABLE C = CUSTOMISABLE NF=NOT FEASIBLE (Signature) (Name) (in the capacity of) Duly authorized to sign Bid for and on behalf of the Principal Bidder. 80 TECHNICAL BID FORM Form – F-7 Technical specifications checklist MIS Solution for Andhra Bank: Sl System requirement/ Technical specification Bidder No compliance (Yes/No)1 The Bidder should review the information requirements 1. prepared by the Bank primarily based on the list of reports as per Annexure 1 and suggest enhancement based on the Bidder’s experience. Further reports may be added during product development and implementation. Analysis of information requirements resulting in a 2. Software Requirement Specifications (SRS) document that would form the basis of the MIS solution development once it is accepted by the Bank. The SRS would consist of, but not restricted to the following. Description of the sources of data and the extraction, transformation and loading (ETL) methodologies, Database design, Description of the application structure, Description of the reports, manner/ scheduling of delivery, target users etc. The logical data model, The interface requirements for Finacle, LAPS, AMLock, Oracle Risk Manager-ALM, Reveleus package, Furniture-Fixed Assets, EGL, GBM module and any other systems of the Bank, Description of the Gap (manual) data capture application for data elements not available in any of the above processing systems of the Bank, The phasing of the application delivery. Integrating a reporting tool, Description of the tools that will be used. Routines for report distribution to various users Integration of an information portal. Bidder comments2 The response should be ‘Yes’ or ‘No’ depending upon whether the Bidder is prepared to comply with the specific requirement. 2 Any deviation from the requirement compliance should be described here. 1 81 Sl No System requirement/ Technical specification 3. The Bidder should develop the MIS solution based on the approved SRS. The scope would include, illustratively, database design, data extraction / transformation and loading (ETL) routines, integration of reporting tool, data entry software for capturing data unavailable in the processing systems of the Bank, routines for report distribution to various users, integration of an information portal etc. Bidder compliance (Yes/No)1 Bidder comments2 The specifications for some of the above are further detailed below. 3.1 Database design: The data model should be comprehensive and flexible enough to permit analytical reporting with multiple criteria (even though such multiple criteria may not have been specified at annexure 1 of the RFP) 3.2 Data extraction routines should be capable of extracting relevant data from various available systems of the Bank and external sources like Government Agencies etc. as detailed under the Scope of Work- Para. 3. The routine should support the following source file formats viz. relational database files, comma/ space delimited ASCII files, XML files. 3.3 Data entry programs should be developed on a PC-based platform with appropriate validations for capturing data unavailable in the existing systems of the Bank (the missing data would typically reside in paper documents or external sources) 3.4 Data transformation routines should perform the following functions: 3.4.1 Consolidating the data extracted from multiple sources including gap data manually entered 3.4.2 Cleansing the data to validate and correct poor quality, redundant or duplicate data 3.4.3 Converting the data to the desired format of the target database based on data-mapping rules 3.4.4 Aggregating the data, where needed, to correspond to the requirements of the database design 82 Sl No System requirement/ Technical specification Bidder compliance (Yes/No)1 Bidder comments2 3.5 Reporting tool should be capable of providing report design, generation, distribution and archiving features as further described below: Report design 3.5.1 Provision of graphical interface with drag-anddrop functionality for report design 3.5.2 Ability to extract data from multiple databases, 3.5.3 Ability to design simple tabular reports as well as complex reports 3.5.4 Support for embedding subtotals in columns as well as built-in functions like AVERAGE, MAXIMUM, and MINIMUM etc. 3.5.5 Support for placing charts on the report 3.5.6 Ability to add various formatting features such as lines, boxes, shades etc. 3.5.7 Support for scripting language for designing complex reports 3.5.8 Support for industry standard languages such as VB, Java, SQL for designing complex reports 3.5.9 Support for calling stored procedures for designing complex reports Report generation 3.5.10 Support for extracting data from multiple data sources for report generation 3.5.11 Support for generation of interactive analytical reports by accepting run time parameters 3.5.12 Support for generation of reports in PDF, XML, HTML, MS-Word and Excel compatible formats Report distribution 3.5.13 Support for scheduling of report generation and distribution 3.5.14 Support for controlling access to reports based on user security level 3.5.15 Support for automated distribution of reports to predefined destination in electronic format (including as an attachment to email) 3.5.16 Support for alerts in case of report distribution failure. 3.5.17 Support for integration with information (or report) portals Report archiving and retrieving 3.5.18 Support for defining archival periods for each report 3.5.19 Support for report repository and search based on report contents, name and key words 83 Sl No System requirement/ Technical specification 4. The Bidder must provide specification of the hardware configuration as well as the associated system software and database on which the application would be run including the hardware for web server, portal server, database server, application server, storage, the relative operating system and databases etc. 4.1 Application server /report server/ database server/ web server should be based on either X86 processor based servers running Windows Server 2003 or RISC processor based servers 4.2 Storage should be on SAN 4.3 The clients should be Windows XP or above based PCs with Internet Explorer as the browser. 4.4 Database should be one of the following viz. DB2, Oracle, SQL Server 2003 or above. 4.5 Application development environment (apart from SQL), if used, should be Java/ JSP or Visual Basic/ ASP 4.6 J2EE application servers, if used, should be either WebSphere from IBM or Weblogic from BEA 4.7 The portal server must be Microsoft portal server OR IBM portal server The application should use an enterprise information (or report) portal for publishing reports through a single point access. The portal should support the following features: 5.1 Support for personalization that provides links to only those reports that the user is interested in 5.2 Support for external reports not generated through the MIS solution 5.3 Support for grouping of various reports 5.4 Facility for search for a report based on name, author or key word The Bidder should train the Bank’s project team in ETL tools, the database design, use of reporting tool and information portal The Bidder should train the user team of the Bank in Application analysis and software implementation The Bidder should install the application on a test environment and assist the Bank’s team in carrying out the User Acceptance Test 5. 6. 7. 8. 9. Bidder compliance (Yes/No)1 Bidder comments2 Pilot implementation at ten branches selected by the Bank. These pilot branches shall include branch with rural credit, branches with only advances, and specialized branches like Corporate Finance Branches/Overseas branches/SME branches, Agricultural branches etc 84 Sl No System requirement/ Technical specification 10. The Bidder should provide comprehensive documentation of the application including the application architecture, description of the interfaces, data model, database table structure, complete description of the data element (in the form of metadata), operational activities of data extraction/ transformation/ load cycles, user manual etc. 11. 12. 13. 14. Bidder compliance (Yes/No)1 Bidder comments2 On successful completion of the pilot implementation, assist the Bank in rolling out the application in Head Office/ Zonal offices of the Bank. Provide support at Zonal Office/Head office levels. This will be treated as go live. The Bidder should provide application maintenance for error fixes, additions/ modifications to the software to cater to changes to data sources and/or new reporting requirements during warranty period of one year as well as, optionally, during the post-warranty period The Bidder should have built-in library of BSR and other RBI codes commonly used in the Indian banking industry for statutory returns Additional features offered (give details) (Signature) (Name) (in the capacity of) Duly authorized to sign Bid for and on behalf of the Principal Bidder. 85 TECHNICAL BID FORM Form – F -8 Management Information System solution for Andhra Bank Details Regarding The Hardware And Related Software Bidders should provide the following details on the proposed hardware for implementation of the MIS solution. This should include hardware requirement at HO, ZO and branches for implementing the solution. Hardware solution configuration to be provided for each item of hardware proposed like Application Server, Database server, Web Server, information portal server and any other server proposed as well as the client system. Please provide the hardware architecture in diagrammatical form. Comprehensive details of configuration of each of the systems proposed alongwith product literature should form part of the Technical Bids. Basis for Sizing is also to be explained. The format given below is indicative and summary level only and to be supported by a detailed write up. If the proposed application can run on multiple platforms please provide the following details for each of the platforms. System name/ Bidder For MIS solution APP/DB/WEB/PORTAL server Model No. Of Processors proposed (Please provide details) Maximum processors Proposed RAM Maximum RAM Proposed storage capacity Maximum storage capacity For External Storage Maximum drive Maximum host connectivity Maximum backend port Maximum cache Operating System Name and version Database/ Web server/ J2EE application server/Portal Server (where applicable) Name and version (Signature) (Name) (in the capacity of) Duly authorized to sign Bid for and on behalf of the Principal Bidder. 86 TECHNICAL BID FORM FORM-F-9 (RFP for Management Information System solution for Andhra Bank) CONFIRMATION OF SOFT COPY To The Deputy General Manager, Andhra Bank C.B.S.Department, Head Office Hyderabad Dear Sir, Sub: Management Information System Solution Further to our proposal dated __________, in response to the Request for Proposal (Bank’s tender No. hereinafter referred to as “RFP”) issued by Andhra Bank (“Bank”) we hereby covenant, warrant and confirm as follows: The soft-copies of the proposal submitted by us in response to the RFP and the related addendums and other documents including the changes made to the original tender documents issued by the Bank, conform to and are identical with the hard-copies of aforesaid proposal submitted by us, in all respects. Yours faithfully, Authorised Signatory of the Principal Bidder Designation Principal Bidder’s corporate name 87 TECHNICAL BID FORM FORM-F-10 (RFP for Management Information System solution for Andhra Bank) Compliance Statement To: The Deputy General Manager, Andhra Bank C.B.S.Department, Head Office Hyderabad We certify that except for the following deviations, we agree to abide by all other clauses, terms, conditions and specifications mentioned in the RFP. Main RFP / Section Place: Date: Clause / Sub Clause No. Deviation Specific Page no. of the Response Signature of Authorized Signatory of Principal Bidder with seal Note: If there are no deviations the bidder has to give his response by writing ‘NIL’ in the statement 88 COMMERCIAL BID FORM-F-11 (RFP for Management Information System solution for Andhra Bank) To: The Deputy General Manager, Andhra Bank C.B.S.Department, Head Office Hyderabad Date Dear Sir, Reg: RFP for Management Information System Solution for Andhra Bank Having examined the Bidding Documents, the receipt of which is hereby duly acknowledged, we, the undersigned, offer to supply and deliver the Management Information System Solution, in conformity with the said Bidding documents for the sum of .…………….(Rs. ) or such other sums as may be ascertained in accordance with the Schedule of Prices attached herewith and made part of this Bid. We undertake, if our Bid is accepted, to deliver, install and commission the technical solution in accordance with the delivery schedule specified in the Schedule of Requirements/ purchase orders issued from time to time. If our Bid is accepted, we will obtain the guarantee of a bank for a sum equivalent to prescribed percent of the each of Purchase Order Price, placed on us, for the due performance of the Contract in the form prescribed by the Bank. We agree to abide by the Bid and the rates quoted therein for the orders awarded by the Bank up to the period prescribed in the Bid which shall remain binding upon us. Until a formal contract is prepared and executed, this Bid, together with your written acceptance thereof and your notification of award, shall constitute a binding Contract between us. We undertake that, in competing for (and, if the award is made to us, in executing) the above contract, we will strictly observe the laws against fraud and corruption in force in India namely "Prevention of Corruption Act 1988". We understand that you are not bound to accept the lowest or any Bid you may receive. Dated this…………………… Day of………………………..2009. (Signature) (Name) (in the capacity of) Duly authorized to sign Bid for and on behalf of the Principal Bidder. 89 Form- F-12 Schedule of prices (Commercial Bid) Requirement Basic price in Rupees 1 Cost of the MIS Solution (software) 1.1 Cost of customisation (inclusive of the data entry module at all the branches of the Bank under Corporate License for use by the bank in branches, Zonal Office, Head Office and any of its other offices) 1.2 Environmental Software such as Application server, (J2EE) etc. Taxes, duties, levies, charges etc. in Rupees 1.3 ETL for Finacle, Treasury-ITMS, LAPS, Oracle Risk Manager (ALM), Reveleus package, AMLock, EGL, Fixed Assets Module of EGL etc. 1.4 Data modeler for customer details (Retail and Corporate) Data mining tools Business Intelligence for customer transaction behaviour/prediction, Industry performance, customer demography wise pattern etc. 1.5 Report Writer Portal server and Dashboard Total Cost of MIS software solution AMC 2 Cost of services (should be lump-sum cost and not per man-day cost) Implementation services (inclusive of all project services except training) 2.1 Cost of implementation at 10 pilot branches, Head office, and 17 Zonal Offices. 2.2 Training services (Specify the number of days and participants under the following heads) 2.2.1 Training for the Bank’s project team 2.2.2 Training for the user 3. Cost of Database 3.1 No. Of Licenses 3.2 AMC (as required for the number of processor proposed in DB Server in Form-F-8) 90 4. Hardware ( Please attach separate BOM for individual hardware items required like servers, storage, rack, networking switch etc) 5. Man-day Cost for any additional jobs required to be carried out. (Bidder has to Quote average cost taking into account suitable mix of Senior & Junior Resources). For normalization purpose a total of 300 Man-days effort will be taken for deciding L1. This is an optional item and Bank will use the same at its discretion. 6. Man month charges for on-site support after expiry of warranty. For normalization purpose a total of 48 Man-Month Charges will be taken for deciding L1. This is an optional item and Bank will use the same at its discretion. 7. Any other cost – Details of each and every item above are to furnished as annexure with following details: OEM / Make name Product name / Model name Configuration details / License details Unit price where applicable No of units required where applicable Price without taxes Price with taxes. Post warranty Annual Maintenance Contract / Annual Technical Support charges are to be furnished system-wise. (Signature) (Name) (in the capacity of) Duly authorized to sign Bid for and on behalf of the Principal Bidder. 91 Form-F-13 Format of Bank Guarantee To Andhra Bank Data Centre, Block-D, III Floor, Cyber Gateway, Madhapur Hyderabad Dear Sirs, In response to your invitation to respond to your RFP reference No. ________________ , addressed to ___________________ having their registered office at _____________ (hereinafter called the ‘Bidder’) wish to respond to the said Request for Proposal (RFP) for self and other associated Bidders and submit the proposal for the turnkey solution for development, installation, integration, implementation and maintenance of a Management Information System (MIS) Solution and to provide training and initial handholding as listed in the RFP document. Whereas the ‘Bidder’ has submitted the proposal in response to RFP, we, the ____________ Bank having our head office ________________ hereby irrevocably guarantee an amount of Rs. ______ Lakhs (Rupees ____________ only) as bid security as required to be submitted by the ‘Bidder’ as a condition for participation in the said process of RFP. The Bid security for which this guarantee is given is liable to be enforced/ invoked: 1) If the Bidder withdraws his proposal during the period of the proposal validity; or 2) If the Bidder, having been notified of the acceptance of its proposal by the Bank during the period of the validity of the proposal fails or refuses to enter into the contract in accordance with the Terms and Conditions of the RFP or the terms and conditions mutually agreed subsequently. We undertake to pay immediately on demand to Andhra Bank the said amount of Rupees ________________ without any reservation, protest, demur, or recourse. The said guarantee is liable to be invoked/ enforced on the happening of the contingencies as mentioned above and also in the RFP document and we shall pay the amount on any Demand made by Andhra Bank which shall be conclusive and binding on us irrespective of any dispute or difference raised by the Bidder. Notwithstanding anything contained herein: 1) Our liability under this Bank guarantee shall not exceed Rs. ________ Lakhs (Rupees __________ only). 2) This Bank guarantee will be valid up to __________________; and 3) We are liable to pay the guarantee amount or any part thereof under this Bank guarantee only upon service of a written claim or demand by you on or before ________________. In witness whereof the Bank, through the authorized officer has sets its hand and stamp on this _______________ day of __________________ at _________________. 92