UMHS
STRATEGIC PRINCIPLES
1. Integration, Collaboration, Teamwork
2. Innovation, Adaptation and Prioritization
3. Growth and Investment
4. Taking Care of Our Own
5. Cultural Competency
6. High Value and Fiscal Soundness
7. Integrity and Trust
UMHHC
GOALS & OBJECTIVES
1.
2.
3.
4.
5.
6.
Service
Financial Health
Quality Care
Academic Support
People
Community Health
Refer to website for goals and objectives information
http://www.med.umich.edu/i/exec/umhsgoals/
Per Diem RN Peer Evaluation
Peer Evaluation
Scale: N = Behavioral Expectations Not Met or N/A A = Approaching Behavioral Expectations M = Meets Behavioral
Expectations E = Exceeds Behavioral Expectations
1. Customer Focus: Relates work and job purpose to UMHHC mission and commitment to putting
2.
3.
4.
patients and families first.
Teamwork: Interacts effectively and builds respectful relationships within and between units and
among individuals.
Communication: Communicates effectively in ways that enhance productivity and build respectful
relationships. Demonstrates active listening, written, verbal, and information technology skills.
Shares relevant information.
Conflict Resolution: Seeks constructive approaches to resolving workplace issues.
5. Integrity: Adheres to high standards of personal and professional conduct.
6. Adapting to Change: Responds positively to change, showing willingness to learn new ways to
accomplish work.
7. Respect for Individuals: Fosters mutual respect and supports UMHS commitment to diversity.
Promotes community building and diversity initiatives that help employees learn and respect each
others’ differences.
8. Safety: Contributes to a safe and secure environment for patients, visitors, faculty, and staff by
following established procedures and protocols as appropriate by job function.
9. Quality: Adopts practices to improve work processes, enhance customer satisfaction and ensure
excellence in daily work.
10. Efficiency: Accomplishes work in ways that maximize productivity and available resources while
minimizing waste.
Summary of UMHHC Performance Behaviors (Includes supporting comments and areas requiring further development. Use
corresponding number where applicable.)
THE UNIVERSITY OF MICHIGAN HEALTH SYSTEM
University of Michigan Hospitals and Health Centers
Staff Performance Planning and Evaluation
Peer Evaluation
Scale: N = Behavioral Expectations Not Met or N/A A = Approaching Behavioral Expectations M = Meets Behavioral
Expectations E = Exceeds Behavioral Expectations
11. Independently and completely performs focused assessment to provide most
effective patient care for a given patient population.
12. Recognizes specialty data.
13. Prioritizes key nursing diagnoses to address physical and psychosocial/emotional
areas.
14. Practice is driven by theory and experience.
15. Independently develops, implements, and evaluates plan of care that recognizes
subtle changes in patient’s condition and adapts plan as needed.
16. Utilizes standard unit technology and uses advanced technology as appropriate.
17. Utilizes computer for basic functions as well as reference on patient conditions
and treatment.
18. Accurately assesses patient’s/family’s readiness to learn, organizes and executes
individualized teaching plan, evaluates patient’s understanding and modifies
approach as necessary.
19. Seeks out additional patient education resources beyond unit.
20. Demonstrates ease in application of hospital policies and unit procedures and
protocols.
21. Anticipates and intervenes when there are concerns related to medication safety,
providing feedback to staff members involved.
22. Anticipates and intervenes when there are concerns related to patient and staff
safety.
23. Consults documentation to identify trends in patient status and enhance continuity
of assessment and ongoing nursing care.
24. Possesses clarity on one’s own values and how they effect interactions,
relationships and boundary setting.
25. Individualizes communication based on assessment of the patients and families.
26. Incorporates patient/family in planning and implementing care.
27. Demonstrates empathy in interactions with patients/families.
28. Mobilizes appropriate resources in response to situations that have the potential
to negatively impact patient/family outcomes.
29. Recognizes ethical issues and seeks assistance in addressing them.
30. Seeks to learn about and optimize the unique contribution inherent in the diversity
and culture of each individual.
31. Initiates, recognizes and values professional collaborative communication and
the positive effect on patient outcomes.
32. Identifies and utilizes collaborative resources.
THE UNIVERSITY OF MICHIGAN HEALTH SYSTEM
University of Michigan Hospitals and Health Centers
Staff Performance Planning and Evaluation
Peer Evaluation
Scale: N = Behavioral Expectations Not Met or N/A A = Approaching Behavioral Expectations M = Meets Behavioral
Expectations E = Exceeds Behavioral Expectations
33. Monitors referrals.
34. Functions as an independent and supportive team member, provides assistance
to others.
35. Demonstrates empathy and compassion in interactions with team members.
36. Approaches conflict situations in a constructive manner.
37. Seeks to learn about and optimize the unique contribution inherent in the
diversity and culture of each individual on the health care team.
38. Readily able to delegate to UAP according to the 5 Rights of Delegation.
39. Facilitates continuity of care and nursing work flow through nurse to nurse
delegation.
40. Sets goals for knowledge/skill enhancement within the practice setting.
41. Seeks out additional learning experiences within practice area:
 unit specific certifications
 consultation with experts
 inservices/rounds
 collaborating with multidisciplinary team
42. Participates in peer feedback.
43. Expands knowledge of the process: formal training relevant to clinical
performance.
44. Contributes to others knowledge and skill development in practice setting.
45. May act as a preceptor of new and present staff when applicable.
46. Utilizes own knowledge/skills to improve professional development environment
on the unit.
47. Demonstrates an awareness of current literature in area of practice.
48. Identifies individual patient problems which require investigation.
49. Participates in unit/area based research as appropriate.
50. Identifies areas for creative improvement in practice setting and seeks out
resources and avenues to address them.
THE UNIVERSITY OF MICHIGAN HEALTH SYSTEM
University of Michigan Hospitals and Health Centers
Staff Performance Planning and Evaluation
Peer Comments: (Optional)
Date
Peer Name
Peer Signature
Employee Name
Department