8. SHOPPING AND SERVICES
A shop is a place where things are sold and bought. In American English it is called a ‚store‘.
Shopping is part of people’s everyday routine. The way people do shopping has changed radically.
In the past, people usually did their shopping in local shops such as the grocer’s, butcher’s, baker’s, greengrocer’s or chemist’s, which
made the shopping quite a tiring business. These days it is quite common that people make special shopping trips because shopping
facilities have changed considerably.
Some people, especially women and girls, love shopping. They can’t live without it. It’s necessary for them to go through the shop
and look what new they have and what is cheaper and what is more expensive.
The shoes were in the shop window. (the window at the front of the shop)
I just went window shopping. (looking round the shops without buying anything)
Did you make a shopping list? (a list of things to buy)
You have to shop around for the best prices. ( go to different shops to find the best price)
Shopping is an activity that is enjoyed by many people. There are also people who hate shopping and say that it is a waste of time.
Love it or hate it, shopping is necessary to buy the things you need.
There are many kinds of shops ranging from large shopping malls, department stores and supermarkets to small specialised shops,
such as grocer’s, baker’s, ironmonger’s, butcher’s, stationer’s, chemist’s, bookshop, shoe shop and boutique.
A grocery store, more often called a corner shop, can be found locally in most towns and cities. It sells a wide variety of foodstuffs
including various kinds of tea and coffee, bottled beer and juice, sweets, frozen and tinned vegetables and fruit. They also have dairy
products, such as milk, butter, cream, cheese and yoghurt. They normally sell newspapers and magazines as well-furnished.
Fresh vegetables and all kinds of fruit can be bought at the greengrocer’s.
 Vitamin A comes from green and yellow vegetables. It is also in milk and eggs yolks. It is necessary for night vision, seeing
in the dark.
 Vitamin C comes from citrus fruits such as oranges and grapefruit and other fruits such as strawberries. But it is also in green
peppers. It is important in building bones and teeth.
 Vitamin E comes from dark green vegetables such as spinach. It is also found in eggs and liver. It is important in
reproduction and muscle development.
 Vitamin K comes from green leafy vegetables and yogurt. Its job is to help the blood to clot. Without vitamin K, cuts and
scrapes keep bleeding. Vitamin K helps the cut to close. It keeps the body from losing too much blood.
Many people prefer shopping at the market where there is a wider choice of potatoes, cabbages, beans, carrots, tomatoes, apples,
pears, oranges or bananas. Many people who sell their fruit, vegetables and flowers at the market in our country do not grow it
anymore because it is easier and cheaper to buy from abroad.
Various kinds of fresh bread, rolls, buns and cakes can be bought at a baker’s.
Butchers sell meat including pork, beef, lamb or poultry. At the butcher’s people can also buy tinned and frozen meat and fish.
The chemist’s is a specialised shop where people can buy medicines. In Britain the chemist also keeps cosmetics and toiletry
suppliers, such as make-up, shaving cream, razor blades, shampoo, soap, shower gel, after shave lotion, toothbrush, toothpaste,
eyelashes, eyelash enhancer, eye shadows, eyebrow pencils, lipsticks, washing powder.
after shave lotion – voda po holení
eyelashes - riasenka
eyelash enhancer - maskara
eye shadows – tieň na oči
eyebrow pencils – ceruzky na obočie
People who like to do gardening and some do-it-yourself work around the house frequently need some hardware. They can go to an
ironmonger’s to buy hammer, pliers, nails and other tools and materials, Larger hardware shops are called DIY stores.
Writing paper, wrapping paper, envelopes, notebooks, pens, pencils, crayons, glue, rubber and rulers are sold at stationer’s shops.
Boutiques sell the latest fashion. Many of them create a chain store. Here, people have a wide choice of dresses, shirts, skirts, blouses,
pullovers, jeans but also stockings and scarves. There are boutiques which also offer leather goods, such as leather jackets, shoes, bags
and leather belts. Some of the clothes and shoes are made in Slovakia, but most of them are imported from Italy, Poland or Asia.
Many shops are part of a chain: a number of similar shops with the same name selling the same products in different locations (e.g.
New Yorker selling clothes, Nay selling domestic and electronic appliances, Ikea selling furniture, etc.)
Nowadays more and more customers prefer shopping in hypermarkets, department stores or shopping malls, where everything can be
found under one roof, to shopping in small specialised shops. It is very difficult for small specialised stores to compete with them and
that is why a lot of the small shops close down. People who prefer small shops say that the goods are fresher and the contact with the
shop assistants is much more personal. They also do not spend too much time shopping. On the other hand, big stores have a wider
choice of goods, usually at cheaper prices and everything can be bought in one place. Big shopping centres are often criticised
because they encourage the consumer society – extensive advertising and media influence.
A supermarket is a large self-service grocery shop. It also sells some other products, such as clothes or household appliances. Today,
supermarkets dominate the grocery trade. They employ a lot of people. They are on new out-of-town shopping and leisure sites, so
that most people now do their big weekly shopping by car. Supermarkets offer an extended range of goods and services. They have
become such a powerful force in retailing that it has become increasingly difficult for small shopkeepers to compete.
A hypermarket is a big store which combines a supermarket and a department store. A wide variety of products are sold under one
roof, such as clothes, household appliances and furniture. A consumer can ideally satisfy all of his or her routine weekly shopping
needs in one trip. Shoppers don’t have to carry heavy bags along crowded streets, they just take them out of the trolley and put them
into the boot of their car. These days, a lot of Slovaks do their weekly shopping in a hypermarket, such as Carrefour or Tesco.
Hypermarkets are usually situated outside cities and are surrounded by large parking lots. Some are even open 24 hours a day, 7 days
a week, the so-called 24:7.
Department stores are large buildings, usually several storeys high. They have many departments which offer their customers all
kinds of foodstuffs, clothes, shoes, toys, sporting goods, household appliances, books and furniture, all under one roof. The big
department stores started in America and the idea was brought to England by Gordon Selfridge some 80 years ago. Selfridge’s is still
one of the biggest stores in London. It is situated in the Oxford Street in the centre of the West End. Other world-famous stores
include Harrods in London and Macy’s in New York.
A shopping mall is a large indoor shopping centre that contains many different types of stores. These shops are often open for much
longer hours, including evenings and Sundays. The shopping malls have cafés, snack bars or restaurants where people can relax when
they are tired of shopping. They also have cinemas, wellness centres and bowling centres.
There are a lot of shops and facilities which do not sell goods but provide services such as an optician’s, shoe repairs, plumbers,
car repairs, petrol stations, dry cleaner’s, hairdresser’s.
A public utility is a company that maintains the infrastructure for a public service. Examples of such utilities are electricity, gas,
drinking water and heat distribution, sewage and waste disposal, public transport, telecommunications such as cable or satellite
television and telephone lines. Special financial services are provided by real estate agencies, tax offices, post offices, insurance
companies and banks.
Newsagent’s - newspapers, cigarettes, stationary
Off-licence – specialist shop for wine, beer and soft drinks
Kiosk - a shop/stall in the street for newspapers
Confectioner´s- desserts and cakes made in different ways- gateau, tart, pudding, ice cream,..
Fishmonger´s- similar shop like butcher´s, but instead of meat, it sells fishes
Deli counter- offering custom-made sandwiches and baguettes
Apart from direct sale, it is also gradually becoming popular to buy goods through mail order. This includes buying things through a
catalogue or the Internet. Slovaks mostly use the Internet to buy books, electronics, clothes and also products that they cannot find
in shops. Door-to-door selling is becoming less and less popular in our country. More and more Slovaks get things on hire
purchase, which means that they only pay a part of the required amount of money for the goods they have chosen and afterwards pay
regular instalments.
Advantages of small shops:
 they can provide a better quality of personal service
 they give credit to regular customers
 they are closer to customers
 they can offer better advice to their customers
 they are more flexible, have greater personal knowledge of their customers, and can spend more time catering to their needs
flour, oil, eggs, sweets, coffee, yoghurt
cakes, buns, rolls, bread, muffins
sausages, bacon, frankfurters, pork, lamb
beans, melons, apples, tomatoes, cabbage
staples, pencils, glue, stickers, envelopes
body lotion, soap, films, pain killers, razors
nails, hammer, saw, pipes, hooks
shoes, slippers, socks, shoe laces, inner soles
dresses, skirts, blouses, scarves, jeans
cigarettes, matches, cigars, pipes
beer, champagne, crisps, lemonade, wine
aquaria, fish food, mice, spiders
salami, bagels, cooked meat
corner shop
baker’s
butcher’s
greengrocer’s
stationer’s
chemist’s
ironmonger’s
shoe shop
clothes shop
tobacconist’s
off-licence
pet shop
delicatessen
The way we pay for goods has changed too. The simplest and oldest form of payment is barter, the exchange of one good or service
for another. In the modern world, common means of payment by an individual include money (cash), cheque, debit or credit cards or
bank transfer.
Payments:
 in cash
 by credit cards
 by cheques
 by luncheon vouchers ( only food)
 on hire purchase
 pay interest
Sometimes you may be offered a discount or a reduction on something you buy. For example, you might get €10 off perhaps
because you are a student. You are often offered a discount if you buy in bulk.
It is good to keep the receipt – a piece of paper that you are given which shows that you paid for something. You can check an
overcharge and items of you purchase.
CHEQUES, CREDIT CARDS, DEBIT CARDS...
Banking in Britain is very different from the system in Slovakia. It is a real shock for foreigners to pay for goods and services using a
“šek”. In the British system, you give or send a cheque to the company or person you wish to pay and they pay the cheque into their
bank. People do not carry much cash with them and instead rely on credit and debit cards. Even cheques are becoming rare.
So what is the difference between a credit card and debit card? Quite simply, with a debit card the money comes out of your bank
account immediately. However, with a credit card, the credit card company pays and then they send you a bill. You can pay the bill
immediately or you can spread the payments over time (but you pay interest for that).
For regular payments, such as gas or telephone bills you can pay by standing order or direct debit. Standing orders pay the same
amount each time, whereas the amount for direct debits is different each time
SERVICES
There are many companies which do not offer any goods for sale, but they provide services for people. In everyday life, people need
different kinds of services, mostly cleaning, repair and maintenance services. They have their hair cut by hairdressers, their car
repaired by car-mechanics, their garden designed by garden designers, or their gas pipes repaired by plumbers. They also sometimes
need consultations with a lawyer or a real estate agent. When they are ill, doctors and nurses provide services for them. Nowadays,
there is a lot of competition in the service industry in our country.
POST
In a town there are a lot of different kinds of services. Almost everybody uses the services of a post office. The post distributes letters,
postcards, telegrams, parcels and other printed material to the recipients. When we want to send an important document, we send a
registered letter or parcel. When we send a letter abroad, we can also use airmail. If the post cannot deliver a letter or parcel for
whatever reason, it is sent back to the sender. We can also use the postal services to send money. In this case we have to fill in a postal
order. Slovak companies also use the delivery services of companies, such as UPS or DHL, which guarantee express deliveries
worldwide. Before the Internet age, people used to send many letters and postcards by post. When they wanted to send a quick note,
they sent a telegram. Nowadays, these are gradually being replaced by e-mail letters, e-mail postcards or text messages.
BANK
Banks provide financial services for people. We can pay for goods and services in cash or by bank card. In Slovakia it is less common
to pay by cheque. Most people nowadays have a current account in a bank. Their earnings regularly come to their account. When they
need cash, they withdraw a certain amount of money from the account. People usually do this through a cash machine, using a bank
card. The machine displays the balance of the account. It is possible to exceed this amount up to an agreed overdraft limit. If you
overdraw you account, you have to pay interest. When the account is overdrawn, you are in the red (as opposed to in the black or in
credit). Most people use their accounts to pay their bills. If the payments are regular, you can ask for standing order. Bank transfer
using the Internet banking service is becoming popular in our country. The bank sends us a regular account statement telling us how
much money is in our account. We may also have savings account where we deposit any extra money that we want to save. If we need
to borrow money, the bank may give us a loan. If the bank lends us money for building a house, the money is called a mortgage.
When we buy (or more formally, purchase) something in a shop, we can buy it on credit. The money that we pay for services, for
example to a school or a lawyer, is usually called a fee, the money paid for a journey is a fare. If we buy something that we feel was
very good value, it is a bargain. If we feel that what we paid is not worth it, we call it a rip-off.
POLICE
Police are in charge of maintaining law and order and protecting the citizens. In Slovakia the police force is divided into two groups,
the city and the state police. City police discipline people who behave badly, such as drunkards or drug addicts. They ask them for
their personal identification documents. If they do not have them, they are taken to the police station. They also fine drivers for bad
parking. If citizens are victims of crime (e. G. Assault, robbery, rape etc.), or involved in a car accident, they usually address the state
police. At the police station people can also get new identity cards or passports.
PICKPOCKETING
Actually the biggest crime is pickpocketing; the criminals are now very professional. Pickpocketing is one of the oldest and most
widespread crimes in the world. It seems that the key to being a successful pickpocket is to distract the victim away from what he or
she is doing. In this way pickpocket is able to steal without anyone realising what has really happened. One pickpocket’s tactic was to
have a woman fasten her stockings in the middle of a shop; this obviously attracts a lot of shoppers’ attention and the thief can do his
business. Another tactic was to splash some drink on people’s clothes, the thief then starts to ´help´ with cleaning while his
accomplice steals the victim’s bag or wallet.
ADVERTISING
Nowadays, all the service providers try to stay competitive on the market and that is why they have to invest into advertising.
Advertising in the media has an enormous impact on people. When a company introduces a new product or service, they usually do a
promotion. This can be done through various channels, such as TV, radio, press, billboards or the Internet, which are often
combined to achieve a bigger effect. In general, publicity has a great impact on people. However, today we are more critical about it
and we do not get influenced as much as we did before. We have learnt to be more selective and care more about the quality, although
price is still a very important factor in Slovakia. Advertising agencies try to use more and more sophisticated techniques to make us
buy a product or use a service. Sometimes we do not even realise that a product or a company is advertised, for example in a film.
CONSUMER SOCIETY
There are so many debates nowadays around the definition of consumer society. In our “throwaway society” consumer products are
becoming over cheaper as advances in technology and manufacturing cut down production costs. This increasingly means the cost of
mending a fridge, toaster or computer can outweigh the cost of buying a replacement when it breaks down.
However, in the face of increasing concerns over the environment, it is very important to foster the development of longer-lasting
consumer goods. Moreover new research should focus on how cars, furniture, clothes, household appliances and many other
consumer products can be made more durable. Current consumer trends, fuelled by advertising, encourage a throwaway society. Such
factors as fashion consciousness, sophisticated marketing and falling prices encourage consumers to replace products, not because
they have reached the end of their useful life, but because they no longer fit in with this season’s style, a certain image or simply
because a newer model is available. The result is an ever-spiralling demand for consumer goods that is in the long term will be
unsustainable. A fundamental change in consumer values is needed so that we learn to appreciate not just the superficial attractiveness
of a product, but also its long-term usefulness. So a widespread understanding of the needs and benefits of sustainable consumption is
essential.
Shop assistants
The shop assistants are ready to help the customers and ask them: What can I do for you? Can I help you? What will you have? Is
anyone serving you? What can I show you?
It is the shop assistants' task to introduce new products to prospective buyers. Shop assistants form an important link between the
business and the public. Their performance will determine if the customer will support the store again or not. The shop assistants'
main task is to determine the needs of the customer and show them the range of products available. They must be objective and advise
the customer on size, colour and price. Shop assistants must have a thorough knowledge of the articles they sell. This knowledge of
products and manufacturers is especially important in the selling of furniture, electrical appliances and building material. Some of the
general duties of shop assistants include answering telephone enquiries, unpacking and pricing newly arrived goods, checking stocks,
reacting to frequent enquiries for articles not available in the store and helping to prevent shoplifting.. If shop assistants are friendly
and helpful towards customers they will certainly visit the shop again. The shop assistants must be able to work with people. They
work long hours and under pressure during busy times and therefore must have good health. A neat and well attended appearance is
very important because it creates a positive image of the person and the shop
Remember you don’t have to have a receipt although it obviously helps. You have the same rights even if you lose your receipt. If you
want to return faulty goods and you don’t have the receipt, you may need to show ´proof of purchase´. A credit card or bank statement
should do, or even the word of a shop assistant who sold the item to you.
If you are returning goods because they are faulty, you are only entitled to a full refund if you return them very soon after purchase. If
not, then there is a pecking order of remedies available, depending on their suitability in the particular circumstances. These remedies
are repair, replacement, price reduction and finally a partial refund (taking into account wear and tear).
If you receive goods as a present and you want to return them because of a fault, you will only have a direct cause of action against
the seller if the buyer told the seller that they were buying the goods as a present. In any event, you will obviously need some proof of
where and when the goods were bought. If the buyer didn’t make it clear at the time of purchase that the goods were to be a gift, only
the buyer will have contractual rights against the shop.
If you don´t like shopping, you can order things you like by phone from catalogue sales or TV shopping. It is easy and very
comfortable. On the other hand, you can´t touch it, try it on or see it.
Online shopping- you can buy things on the Internet – you can find faster what you want, you do not spend the whole day in shops,
you can stay at home, but you cannot see what you want to buy
A dealer can knock on your door and offer you something. It is called door-to-door selling.
Cash on delivery is a transaction in which goods are paid for in full in cash or by certified check immediately when they are received
by the buyer.
Cash and carry – a shop where goods are sold at low prices if they are bought in large quantities, paid at once, and taken away by the
buyer
-is a form of trade in which goods are sold from a wholesale warehouse operated either on a self-service basis, or on the basis of
samples or a combination of the two. Customers settle the invoice on the spot in cash, and carry the goods away themselves.
Auction – a public meeting at which land, buildings, or valuable goods are sold to the person who offers the most money. The
auctioneer calls out a fairly low price, called the starting price, then people show in some way if they are willing to pay more than
this, until finally one person offers more than anyone else is willing to pay, and the goods are sold to them
Late-night shopping is becoming very popular for us – shops are not so crowded at night and you have a lot of time to compare the
price and quality of different things before you decide what to buy
The outlet store is the best place for you to buy designer label clothes that were in stores the previous season, but were not sold and
are still ´in´. Many young people also prefer to buy clothing at a lower price during various season sales.
E-commerce
Electronic commerce is a popular development now used by many businesses to sell their products.
It includes selling over the Internet. Consumers can buy products 24 hours a day, 7days a week but may simply be unaware of the ecommerce site.
WORDS
10% off coupon
a real bargain
at bargain prices
a good buy
accessories
ad
advert
advertise
advertised price
advertisement flyers
advertisements
advertising campaign
aisle
amount of money
antique dealer
antique shop
approve of
article
ask for reduction
assortment of books
at a loss
at a profit
for sale
on sale
having a sale
sale at a price
ATM
auction
available on-line
baby products
background music
bad impression
bag of potatoes
baker
baker's
bakery
ban trading
bank account
banknote
banner ad
bar code
bar of chocolate
barber’s
bargain with traders
basic groceries
basket
bazaar
be sold out
beautician
beauty salon
best-selling product
betting shop
bill
black market
blouse
blue skirt
bookshop
bookstall
bookstore
bottle of oil
boutique
box of matches
brand name
bread roll
browse
browse the web
business hours
butcher shop
butcher's
buy
buyer
by mail-order
café
cake shop
can of meat
can’t afford it
candy
candy shop (US)
car-boot sale
card stand
carelessness
carrier bag
carry heavy bags
carton of milk
cash back
cash desk
cash on delivery
cash register
cash-and-carry
cashier
catalogue sales
chain store
change out of £5
changing booth
charge £5 for
charity
cheap
checkout assistant
checkout line
chemist’s
cheque
china shop
chocolate shop
Christmas market
church
city centre
classified ads
cleaners
clearance sale
clerk
client
closing time
clothes
clothes rack
clothes shop
clothing store
coal merchant's
coffee shop
coin-operated machines
commercial message
commercials on TV
commission
compare prices
competing store
competition
complain to the manager
complaints
confectioner's
confectionary
confronted with
consumer
consumer society
container
control prices
convenience store
corner shop
cost
cost a fortune
cost a lot
counter
coupons
courteous
credit card
credit limit
crowded
crowded shops
currency
customer
customer care
customer service
cut back on spending
cut down a price
cut-price
dairy
dairy products
daylight robbery
deal in cars
dealer
debit card
decorators
decrease price
defective battery
deli
delicatessen
deliver
delivery address
delivery method
department store
deposit
description of products
dirt cheap
discount of
display
distribution
DIY store
dollar store
domestic
door-to-door
draper's
drawback
drive-in
dry cleaner's
dumping prices
duty on cigarettes
duty-free shop
eagerness to buy
earnings
e-business
e-commerce
economize
electrical appliance
electrical store
electronic catalogue
electronics shop
enhance
equipment
escalator
essential items
estate agent’s
exchange
exchange for
exchange rate
expense
expensive
extra sum
fair price
family budget
fancy goods
faulty product
favourite items
fee, charge, rent, fare,
price, cost
fish and chip shop
fish shop
fishmonger's
flea market
floor
florist
florist's
flower shop
food store
footwear
for sale
free of charge
freeze prices
frozen foods
fully satisfied
furniture shop
gadget shop
garage sale
garden centre
garden shop
gas station
general store
get a refund
get a reduced price
get him a jacket
get it for £5
get money out
get your money back
gift shop
giveaway
glass display counter
glassware
go out to get
go shopping
go to the shops
go window shopping
good with money
goods
greed
greengrocer
greengrocer's
groceries
grocery store
grocer's
grocery shopping
growing trend
guarantee
haberdashery gallant.
haggling over the price of
hairdresser's
half kilo of
half price
handmade shoes
hardware shop
have a supply of
health food shop
hobby store
home-delivery service
home-made
hospital
household items
hypermarket
hypnotizing
identity card
imported goods
buy in bulk
in fashion
in financial difficulties
in real time
in stock
in the sales
income
increase price
independent retailers
inexpensive
in-store bakery
insurance policy
intact
interactive
interest rates
interior design shop
invoice
involved in
ironmonger's
it is a bargain
it is worth
it sells well
item
jars and cans
jeans
jeweller's
jewellery
jingles
jumble sale
keep in stock
keep the receipt
kiosk
knock 50 off the price
label
ladies clothing shop
landlord
launderette
laundry
library
lift
liquidation
liquor store
loaf of bread
long established
loose change
low prices
mail order
mail-order shoppers
make a cheque out to
make an offer
make money
make your choice
manager
manufacturer
market place
market research
market stall
market-day
marketing tool
marketplace
mart
material goods
means of payment
men’s clothing shop
men's department
merchandising
merchant
milk bar
money
money transfer
music shop
my shoe size is
my size is
newsagent's
newsstand
non-profit shop
non-refundable
not available
not too bad
novelty shop
number of choices
odd job men
of foreign make
off-licence
on sale
on the market
one click away
on-line order
on-line shopping
opening hours
optician's
order over the phone
our of stock
out of stock
outdoor market
overcharge
pack
package
packaging
packet
packet of tea
pair of black trousers
pair of shoes
paper catalogues
paper-back
pay by cheque
pay cash
payment
penetrate the market
penny
perfume and cosmetics
permit
pet food
pet shop
petrol goes up
pharmacy
photographer’s
physical limits
pickpocket
piece of
planning a purchase
plastic bag
plaza
pocket money
points card
possessions
post office
postage stamp
pound
present store
price cuts
price search engine
price tag
price war
private
product availability
profit
prohibition
promotion
public house
purchase an item
purchase order
purchaser
purse
put it in the cart
quality of goods
quantity
queue
queue up for
range of goods
read review
reasonable price
rebate
receipt
record shop
recreational activity
reduced by
refreshment
refund
WORDS (shopping, services):
account statement – výpis z účtu
to address – obrátiť sa, osloviť
advertising – reklama, propagácia
airmail – letecká pošta
assault – prepadnutie, útok
balance – zostatok (na účte)
baker’s – pekárstvo
bank transfer – bankový prevod peňazí
bargain – výhodná kúpa, dobrý predaj
beef – hovädzie mäso
belt - opasok
reputation
responsive
restaurant
retail
retail price
retailer
revenue
ring
rising prices
rummage sale
run out of sugar
sack of potatoes
sale
sale staff
sales assistant
sales promotion
salesman
satisfied customer
save
save up on new shoes
savings
seafood
search for
second hand bookshop
second hand clothes
security guard
self-service
sell
sell it for
sell out
sell-by date
seller
sellers’ web pages
serve
shelf
shelf-filler
shirt
shock” ads
shoe repairer’s
shoe store
shop around
shop around for
shop assistant
shop window
shopkeeper
shoplifter
shoplifting
shopper
shopping
shopping arcade a:´keid
shopping bag
shopping basket
shopping cart
shopping centre
shopping for food
shopping list
shopping mall
shopping precinct
shortage of
shorts
show window
slice
slice of
slice of bread
small change
small shop
solution
spam
special sales
specialised shop
specialist outlet
spend money like water
spend money on
spend spree
sports shop
stall
stand in line
staple foods
stationer
stationer's
stationery
steal
stock up
store
store detective
store window
street market
street trader
style
subscribe to a magazine
suit
summer sale
sunglasses
supermarket
superstore
supplier
sweater
sweet shop
sweetshop
tailor's
take off
takes too much time
takings
teahouse
telephone box
thrift
spendthrift
thrift store - charity
thrifty
tips
tobacconist
toll-free call
too expensive
touch and taste
town centre
toy shop
trade
trademark
trader
travel agent's
trolley
try on
t-shirt
tub of ice-cream container
tube
tube of aspirin
under guarantee
under one roof
undercharge
unmatched in variety
username
value
video rental store
video shop
virtual shopping
virtual stores
wallet
warranty
waste of time
watchmaker
wealth
wear
wear department
web pop-up
web-shop
wholesale
wholesaler
wide selection
window cleaners
window display
window shopping
wine merchant
withdraw money
women's department
wrap
wrapping paper
yard sale
bill – účet
bottled – vo fľaši, fľaškový
bun – buchta, brioška
butcher’s – mäsiarstvo
café – kaviareň
cash machine – bankomat
chain store – jeden z reťazca obchodov
chemist’s – lekáreň, drogéria
china – porcelán
cleaning supplies – čistiace potreby
to compete (with) – súťažiť s
competition – konkurencia
competitive – konkurencieschopný
consumer society – konzumná spoločnosť
to contain – obsahovať
crayon – pastelka, farebná krieda
cream – smotana
criticised – kritizovaný
current account – bežný účet
delivery – donáška, donáškový
department – oddelenie
department store – obchodný dom
dairy products – mliečne výrobky
direct sale – priamy predaj
door-to-door selling – podomový predaj
earnings – úspory
to encourage – podporovať
enormous impact (on) – obrovský vplyv na
envelope – obálka
equipment – náradie, výstroj
fee – poplatok
filling station – čerpacia stanica
to fine – pokutovať
foodstuffs – potraviny
gas pipes – plynové potrubie
glue – lepidlo
greengrocer’s – zelovoc
grocer’s – potraviny
guarantee – zaručiť, garantovať
hardware (goods) – železiarsky tovar
hire purchase – kúpa na splátky
household appliance – domáci spotrebič
ID card – občiansky preukaz
indoor – vnútorný, pod strechou
installment – splátka
interest – úrok
ironmonger’s – železiarstvo
to keep – skladovať, uchovávať
lamb – jahňa, jahňacie mäso
leather goods – kožený tovar
loan – pôžička
mail order – zásielkový predaj
maintenance – údržba
market – tržnica
medicine – liek
mortgage – pôžička
note – správa
notebook – zápisník
order – poriadok
overdrawn - prečerpaný
to own – vlastniť
parcel – balík
parking lot – parkovisko
payment – platba
pliers – kliešte
plumber – inštalatér
pork – bravčovina
postal order – poštová poukážka
poultry – hydina
promotion – reklamná kampaň
publicity – reklama
to purchase – (za)kúpiť
rape – znásilnenie
razor blade – žiletka na holenie
real estate agent – obchodník s nehnuteľnosťami
recipient – adresát, príjemca
registered letter – doporučený list
required – požadovaný
to resist something – odolať niečomu
rip-off – podvod
robbery – lúpež
roll – rohlík
rubber – guma
ruler – pravítko
sale – predaj, výpredaj
to save – šetriť
savings account – sporivý účet
scarf – šatka, šál
self-service – samoobsluha
sender – odosielateľ
service provider – poskytovateľ služby
shop assistant – predavač, predavačka
shopping mall – nákupné centrum
sophisticated – dômyselný, rafinovaný
specialised – špecializovaný
standing order – trvalý platobný príkaz
stationer’s – papiernictvo
stockings – pančuchy
storey – poschodie
surrounded (by) – obklopený
text message – SMS
tinned – konzervovaný, v plechovke
toiletry – toaletné potreby
value – hodnota
vehicle – vozidlo
victim of crime – obeť zločinu
waste of time – strata času
whatever – čokoľvek
world-famous – svetoznámy
worldwide – celosvetový, celosvetovo
wrapping paper – baliaci papier