County of Alameda
0206
MANAGEMENT ANALYST
DEFINITION
Under direction, to plan, design and conduct operational, policy and programmatic
studies; to recommend and assist with the implementation of program, policy and
procedure modifications; to assist with the general administrative support of the
organizational unit to which assigned; and to do related work as required.
DISTINGUISHING FEATURES
Positions in this class normally independently perform sophisticated research and a
variety of operational and policy analysis activities designed to maximize resource
utilization and operational effectiveness in the organizational unit to which assigned.
This class is distinguished from Senior Management Analyst which regularly provides
work direction to a small professional staff. It is further distinguished from the
Administrative Specialist and Administrative Services Officer classes in that the focus of
the Management Analyst class is on operational and policy research, rather than the
provision of ongoing administrative services.
EXAMPLES OF DUTIES
NOTE: The following are duties performed by employees in this classification.
However, employees may perform other related duties at an equivalent level.
Each individual in the classification does not necessarily perform all duties
listed.
1.
Plans analytical studies to be performed; defines and clarifies problem areas;
determines research methodology, identifies data sources and designs survey
instruments; establishes timeframes for study completion.
2.
Assembles required data; designs questionnaires, conducts interviews, makes
observations, researches files and literature, surveys other organizations and
documents findings.
3.
Collects and analyzes information; utilizes computer-based and statistical
techniques where appropriate; evaluates alternative problem solutions.
4.
Makes recommendations for action; prepares narrative and/or statistical reports,
including implementation strategies; makes presentations to management or the
Board of Supervisors as required.
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EXAMPLES OF DUTIES – (Continued)
5.
Prepares policies, procedures and other written documentation; monitors
legislative and regulatory changes that may affect unit operations and
recommends necessary changes.
6.
Serves in a consultative role to departmental management on administrative and
related issues and strategies; provides significant input into policy, operational
and service delivery decisions; assists line management in the implementation
and facilitation of policy and programmatic changes.
7.
Represents the agency or department and serves as liaison with other County
departments and agencies in areas of mutual concern; confers with
representatives of governmental, business and community organizations and the
public; may serve on a variety of task forces.
8.
May assist with or perform specific administrative services such as negotiating
and administering contracts for services, assisting with development of the
budget, writing grant applications and specifications for proposal, and designing
computerized systems and data bases.
9.
Interprets and applies a variety of policies, rules and regulations; provides
information which may require tact and judgment to employees and others.
10.
May direct and review the work of others on a project or day-to-day basis.
11.
Operates a variety of standard office equipment including a word processor
and/or computer; may drive a County or personal vehicle to attend meetings.
MINIMUM QUALIFICATIONS
EITHER:
Three years of full-time experience equivalent to or higher than any combination
of the classes of Administrative Specialist II, Senior Financial Services Specialist,
Financial Services Specialist II and/or Program Specialist.
OR:
Education:
Equivalent to graduation from a four-year accredited college or university (180
quarter units or 120 semester units) with major coursework in business or public
administration, or a field related to the work.
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MINIMUM QUALIFICATIONS - (Continued)
Education:
(Additional professional or paraprofessional administrative services experience
may be substituted for the education on a year-for-year basis.)
AND
Experience:
Equivalent to three years of full-time professional level experience in
independently providing complex administrative or management services,
including planning, organizing and conducting high level administrative,
organizational or related studies at a level equivalent to or higher than the
County classes of Administrative Specialist II, Financial Services Specialist II or
Program Specialist, preferably in a public agency setting.
Licenses:
Specified positions may require possession of a valid California driver's license.
NOTE:
The Civil Service Commission may modify the above Minimum Qualifications
in the announcement of an examination.
KNOWLEDGE AND ABILITIES
NOTE:
The level and scope of the following knowledge and abilities are related to
duties listed under the "Examples of Duties" section of this specification.
Knowledge of:

Principles and practices of operational, policy and programmatic research and
analysis.



Principles of public administration.
Programs and service delivery in the area to which assigned.
Practices and techniques of administrative and statistical analysis and report
preparation.
Computer applications and hardware and software related to the work.
Budgetary and financial cost/expense tracking.
Office administrative practices and procedures, including records management and
the operation of standard office equipment.
Basic supervisory principles and practices.




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KNOWLEDGE AND ABILITIES - (Continued)
Ability to:

Plan, design and conduct sophisticated operational, management and related
studies and analyses.

Research, compile and summarize varied information, evaluate alternatives and
reach sound conclusions.

Interpret, explain and apply complex policies, regulations and procedures.

Prepare clear and accurate reports, correspondence, procedures, policies and other
written materials.

Represent the department and the County in meetings with others.

Organize and prioritize work and meet critical deadlines.

Exercise sound independent judgment within established policies and guidelines.

Direct and review the work of others on a project basis.

Establish and maintain effective working relationships with those contacted in the
course of the work.
AM:jc
Admin. Study
12/93
Y:\1236H.WPF
Updated co: 4/20/00
csc date: 4/6/94