BHON 120 (Business Intelligence) - Spring 2013 COURSE OUTLINE Instructor Office Office Hours Office Phone E-mail Web Page Spiros Velianitis, MS/MIS TAH-2077 Monday and Wednesday 4:20 – 5:50 pm and by appointment 278-5940 Spiros@CSUS.edu http://www.csus.edu/indiv/v/velianitis [Course Description] [Course Objectives] [Text] [Tools] [Homework Assignments] [Exams] [Grading] [Schedule] Prerequisites Course Description [Top] Course Objectives [Top] Completion of all business honors foundation requirement (BHON-102, 103, 104, 105, 106, 107, 108, 109, COMS 103). Focuses on enterprise problem solving and decision making using information technology, and data and financial analyses for mission critical and integral applications in planning and control. Alternative solutions are examined and evaluated for their effectiveness in achieving results. Prerequisite: Completion of all business honors foundation requirements. Graded: Graded student. Units: 3.0. Learning Goal: To critically think about and solve business problems to generate business opportunities. Learning Objectives: Apply information technology to aid in problem solving Determine the feasibility of alternative solutions using financial analyses, including identifying risk and return tradeoffs Evaluate alternative solutions using statistical analyses Detailed Learning Objectives: 1|Page Understand business strategy Explain the decision making process including: Identifying, analyzing, interpreting and presenting results Utilizing decision making tools, including optimization and simulation Text [Top] Course Methodology Tools [Top] Presenting value Identify data requirements, architecture, and infrastructure of a Data Warehouse Learn how to acquire and cleanse data Learn how to model data Use different data mining methods and technology Perform statistical analysis including model selection, hypothesis formulation, model fitting, testing, interpretation/evaluation, and application Perform financial analysis and assessment Understand the management issues behind BI including: Organizational factors that can impede or facilitate BI effectiveness Knowledge management Efraim Turban, et al. Business Intelligence, 2/E , 2011, Prentice Hall, IS BN-10: 013610066X • ISBN-13: 9780136100669 I will not lecture on the material of this book "cover to cover". Lectures will be presented to supplement the subject covered in the text. In most cases, I will explain the most important topics covered in each chapter, then we will work cooperatively to analyze and understand the use of the subject matter in organizations. You are expected to have completed the reading assignments prior to class and to participate in class discussions. In this class we will use: 1. The SAP GUI 7.3. Connect to http://worker.cob.csuchico.edu/ to download and install this software to your computer. 2. SAP Dashboard Design (I will provide a copy of this software). Homework Assignments [Top] Exams [Top] 2|Page The purpose of the homework assignment is to encourage further practice for the topics covered in our book but not covered in class (due to time constraints) and to give you the opportunity to work on more comprehensive exercises than those covered in the book. I will provide with each team, a comprehensive set of assignment exercises. More information about the homework can be found in my assignments.htm web page. I will give two in-class term examinations and one final exam. Each exam consists of thirty five multiplechoice questions and two essay questions. You will need a scantron form 882 to answer the multiple-choice questions; I will provide you with paper for the essay questions. Examination material will be drawn from the textbook reading, any other assigned readings, and class lectures and discussion. Emphasis will be placed on the conceptual understanding of the material and NOT on memory alone. Understanding the application of the concepts will greatly enhance your grade. No make-up examination will be given without the prior approval of the instructor. If you fail to take the exam, without valid documentation, I will prepare a different exam which you will take at 75% of its grade value. Grading [Top] Final grades will be assigned according to the total points you have obtained through exams and homework assignments relative to the total possible number of points. Assignment Points 3 Term Exams 300 3 Homework Assignments 150 Total Points 450 Your grade is also affected by the number of unexcused absences. You are allowed to have 5 unexcused absences. For each absence after your allowance, 25 points will be deducted. Note that absences are only excused for a valid reasons (health problems, jury duty etc) and MUST be accompanied with documentation (i.e., health center note). Pluses and minuses will be awarded along the extremities (i.e., greater than 3% below the upper limit and less than 3% of the lower limit, respectively). Based on the total points, your grades will be assigned as follows: Total Points Percent Grade 405 - 450 90-100 A 360 - 404 80-89 B 315 - 359 70-79 C 270 - 314 60-69 D 0-269 0-59 F Any queries or appeals for a graded component (such as an assignment or an exam) must be directed to the instructor in person within 2 weeks after the graded component is returned. No adjustment will be made for 3|Page the scores of graded components after the two-week period. Students are responsible for keeping track of their graded components. Uncollected graded components will be kept in the instructor’s office until the end of the current semester. Academic Dishonesty Grading system may change for compelling reasons. Unfortunately, the subject of academic dishonestly must be discussed for those who are inclined toward such activities. The university's policy is discussed in the following paragraphs. Please, there is no need to engage in any unethical behavior in this class! If you need help, my door is always open. Academic dishonesty involves acts which may subvert or compromise the integrity of the educational process of the university. Included is any act by which a student gains or attempts to gain an academic advantage for him/herself, or another, by misrepresenting his/her, or another's work or by interfering with the completion, submission, or evaluation of work. These include, but are not limited to, accomplishing or attempting any of the following acts: Using any materials that are not authorized by the instructor for use during an examination. Copying from another student's paper during an examination. Collaborating (i.e., talking, passing notes and/or signals, etc.) during an examination with any other person by giving or receiving information without specific permission of the instructor. Stealing, buying or otherwise obtaining information about an unadministered examination. Substituting for another person or permitting any other person to substitute for oneself to take an examination. Submitting another person's work as yours either in its original or altered form. Giving someone else your work to fulfill his/her assignment. Using the assignment of another class to fulfill an assignment for this class without authorized consent of the instructor. Plagiarizing Violations of proper ethical conduct will NOT be tolerated. A failing semester grade will be assigned to all involved parties (NO exceptions). Severe cases of academic dishonesty will be handled at the university level. If you are aware of any academic dishonesty, please notify me either personally (your identity will remain confidential) or anonymously. Cheating devalues everyone's grade and degree, including your own. Student Tutorial on how not to plagiarize: http://library.csus.edu/content2.asp?pageID=353 4|Page Incomplete (I) and Unauthorized Withdrawal (WU) Grades Other An incomplete grade (I) will only be issued in accordance to College of Business Administration policy. Among the conditions imposed by the instructor that must be met are: (1) a current passing grade (70 percent or better), (2) the successful completion of all prior assignments and exams, and (3) an unforeseen and unusual event beyond your control which prevents you from completing the semester, and can be documented and verified (employment-related events do not qualify). (4) An incomplete will only be considered after it has been determined that a withdrawal (W) cannot be issued. If you do not meet (1) through (4), you do not qualify for an incomplete. As stipulated by the University, an incomplete cannot be assigned when it is necessary for the student to attend additional class meetings to complete the course requirements. Unauthorized Withdrawal (WU) indicates that a student did not officially withdraw from the course but failed to complete it. Among the conditions imposed by the instructor that must be met are: (1) a passing grade (70 percent or better) at the time that the student stopped attending classes, (2) attendance stopped before the 11th week of the semester. If you do not meet (1) and (2), you do not qualify for an unauthorized withdrawal (WU) grade and as a result you will be assigned a failing (F) grade. Laptop and cell phone regulation: No photographing, recording or text messaging is allowed without permission of the instructor. If you have a disability and require accommodations, you need to provide disability documentation to SSWD, Lassen Hall 1008, (916) 278-6955. Please discuss your accommodation needs with me after class or during my office hours early in the semester. Schedule A disruptive student is a student who engages in classroom behavior that interferes with the process of teaching and learning. If a student is disruptive to my class, I will follow the Procedures for dealing with incidents of disruptive behavior described in the DEALING WITH INCIDENTS OF DISRUPTIVE STUDENT BEHAVIOR IN THE CLASSROOM document (http://www.csus.edu/umanual/student/UMD03250.htm). Please look at our current semester's schedule.htm web page. The above items of this syllabus are subject to change, update, or more specific interpretation: (i) material to be covered in the lectures, (ii) material to be covered in the exams and exam format, (iii) the exact way of group collaboration for each project part, and (iv) the exact cutoff point (specific second or third decimal) for every letter grade. Changes and updates will be posted on the WWW and announced in class ahead of time. 5|Page SCHEDULE Date 1/28 Prepare Discuss syllabus, projects, and MISA SAP_BS7_RETAIL_DEMO_iP.mp4 1/30 Introduction to Business Intelligence - Chapter 1 2/11 2/13 Extra Reading: Business Intelligence Introduction to ERP systems and SAP Database Management Systems & Build a Relational Database Data Warehousing - Chapter 2 Introduction to SAP GUI and Business Explorer 2/18 Data Warehousing - Chapter 2 2/20 Data Modeling Exercise - Build a Data Warehouse 2/25 Data Modeling Exercise - Build a Data Warehouse 2/27 Data Modeling Exercise - ETL 3/4 3/6 3/11 Data Modeling Exercise - ETL Data Warehouse Structure Review Reporting with Business Explorer 2/4 2/6 3/13 6|Page Exam 1 3/18 Business Performance Management - Chapter 3 3/20 3/25 3/27 4/1 4/3 4/8 Data Mining for Business Intelligence - Chapter 4 Spring Recess - Campus Closed Spring Recess - Campus Closed Cesar Chavez Holiday - Campus Closed Data Mining for Business Intelligence - Chapter 4 Data Mining: Association Analysis Exercise Practice Deliver Assignment 1 4/10 4/15 4/17 4/22 4/24 4/29 5/1 5/6 5/8 5/13 5/15 5/20 Report Design and Analysis Using Web Intelligence Text and Web Mining - Chapter 5 Text and Web Mining - Chapter 5 Business Intelligence Implementation - Chapter 6 Exam 2 Business Intelligence Implementation - Chapter 6 SAP Crystal Dashboard Dashboard Design Dashboard Design with Crystal Dashboard Dashboard Design with Crystal Dashboard Review Final Exam @ 3:00 pm Assignment 2 Assignment 3 ASSIGNMENTS [Assignment 1[ [Assignment 2] [Assignment 3] The purpose of the homework assignment is to encourage further practice of the theoretical topics covered in our book. The image below shows you the 3 major components of SAP's Business Intelligence architecture: Sources, Capabilities, and Access (think of it as Input, Process, Output). Each homework assignment focuses on one of these components. Assignment 1 focuses on the development of a Data Warehouse. Assignment 2 focuses on gathering business intelligence (including data mining), and Assignment 3 focuses on the presentation layer with Dashboards and reports. 7|Page Assignment Submitting Standards: All assignments are individual assignments. However, if we participate in the Dashboard Design Competition, then, assignment 3 will be a team assignment with 3 members per team. All assignments are due at the beginning of the class period. Late assignments will NOT be accepted. All assignments should be printed and stapled together with the cover letter statement (click for sample) on the top. When presenting your analysis report, please insert your SAP screens/documentation to demonstrate the completion of each task. ASSIGNMENT 1 - Build a Data Warehouse [top] Assignment 1.1: Create InfoObject Catalogs and InfoObjects 8|Page Assignment 1.2: Create of DataStore Object and InfoCube Assignment 1.3: ETL Master Data from Flat Files Assignment 1.4: ETL Transaction Data from Flat Files Here are the assignment questions and answers: BHON120_Assignment1.docx ASSIGNMENT 2 - Mine for Intelligence [top] Assignment 2.1: Build a Query with BEx Query Designer Assignment 2.2: Develop Reports with BEx Analyzer Assignment 2.3: Analyze data with BusinessObjects Explorer 4.0 Assignment 2.4: Data Mining (Association Analysis) ASSIGNMENT 3 - Develop the Presentation Layer [top] Assignment 3.1: Dashboard Design Competition. Here are some additional information from the a previous Dashboard Design Competition. or Assignment 3.1: Develop a Sales Dashboard Assignment 3.2: Develop a Sales Simulation Assignment 3.3: Retail Returns Fraud Case or Report with Crystal Reports 9|Page