Guideline document: Retention of Documents and Records Purpose: With SARMA having its SHREQ Audit which requires documented proof as well as the SARMA QMS policy and documents, SARMA hereby advises members on legal and practical requirements for the retention of Documents and Records. Introduction: Many SARMA members have faced the problem of document retention and with the tendency of customers, clients and contractors taking legal action against a supplier when a problem does arise, it can only be wise to consider this guideline in a serious light. Storage is a problem, but on the other hand the legal implications if documents are not available, indicate retention of everything. To keep documents for ever is not always practical, but in a recent case where a road was built and some 20 years later a dispute arose, the company could prove, by producing its documents that it had complied. The insurance industry on the side of Consulting Engineers is acting against suppliers who don’t comply to specifications. Legislative and Legal Requirements: The Engineering Profession Act 46 of 2000: Board Notice 15 of 2006 – Rules of Conduct for Registered Persons: Section 4 (a) of the Rules of Conduct provides that: “A registered person may not without satisfactory reasons destroy or dispose of, or knowingly allow any other person to destroy or dispose of any information within a period of 10 years after completion of the work concerned.” The Electronic Communications and Transaction Act of 2000 (The” Act”). Fortunately the Act provides a welcome alternative to retention of records in the traditional hard copy format. The Act provides for acceptance of data messages as legally acceptable original records including scanned documents and drawings. It is important to remember that the Electronic Communications and Transaction Act does not override provisions in other laws where electronic retention is specifically excluded or where specific requirements for retention are prescribed. Destruction of Documentation: Insurers and legal advisers would advise that should documentation be destroyed, the readymix supplier might be required to supply the court with “just-cause” (satisfactory reason) for the destruction of any document. It must therefore be noted that reasons relating to economic consideration (cost of storage space) would not be regarded as justifying the destruction of documents and records. Guideline Document: Retention of Documents & Records Guidelines for retention of records and drawings In view of the above discussions and as a guideline, it is suggested that correspondence, drawings and other documents be retained for the following periods; insurers have advised that these recommendations apply equally to any modern form of alternative storage: ` 1. Project correspondence, documents and records 1.1 All correspondence, designs, drawings, etc. to be filled and stored until 100% completion stage is reached. 1.2 At the 100% completion stage, all obviously unnecessary material, i.e. second copies of minutes, suspended calculations and documents and like material, may be destroyed. The remaining correspondence which should include the records, final calculations and any other contract documents may then be copied using microfilm, computer disks, or other similar process. Two such copies should be procured of each document and it is considered advisable that these be filed in different buildings. 1.3 On completion of the project and issuing of the final payment certificate/completion certificate and full acceptance by the client and contractor, all documents which have not been microfilmed, may be relegated to storage/archives and retained for a period of 10 years. Microfilms or disks of drawings and documents should be retained in safe and easily accessible archives. 1.4 After 10 years, the calculation sheets which show the basic assumptions and design philosophies as well as the electrically stored drawings only, should be retained. All the remaining material and documents may be discarded. 2. General correspondence 2.1 The above should be retained in the author’s office whilst in current use. 2.2 After retention for a period of one year, the author or responsible official should carefully assess the merits of further retention. This review should be done annually and after 3 years they may be destroyed unless the author specifically instructs otherwise. 3. Other documentation This guideline applies to documentation relevant to readymix producers who are SARMA members. It does not apply to the retention of documentation relating to the financial and business operations of the business and the SARMA members should consult financial advisors or auditors on retention requirements applying to such documents. Appendix A: The Electronic Communications and Transaction Act of 2000 (The “Act). 1. Legal status of data messages Sec 11 (1) of the act states that: “Information is not without legal force and effect merely on the grounds that it is wholly or partly in the form of a data message” The definition of “data message” is data generated, sent, received or stored by electronic means and includes a stored record. The act gives data messages the same legal status as information generated conventionally on paper, 2. Original Sec 14 (1) states that: “Were a law requires information to be presented or retained in its original form, that requirement is met by a data message if the integrity of the information from the time when it was first generated in its final form as a data message or otherwise has passed assessment in terms of subsection 2, and that information is capable of being displayed or produced to the person to whom it is presented. Sec 14 (2) states that: “For the purpose of subsection 1 (a), the integrity must be assessed; by considering whether the information has remained complete and unaltered, except for the addition of any endorsement and any change which arises in the normal course of communication, storage and display; in the light of the purpose for which the information was generated; and having regard to all other relevant circumstances.” Guideline Document: Retention of Documents & Records For the purpose of this provision it is important to note that the data message in its electronic form is the original, and not a paper printout thereof. 3. Evidence and data message Sec 15 of the Act states that: “In any legal proceedings, the rules of evidence must not be applied to deny the admissibility of a data message, in evidence on the mere grounds that it is constituted by a data message, or if it is the best evidence that the person adducting it could reasonably be expected to obtain, on the grounds that it is not in its original form; information in the form of a data message must be given due evidential weight. In assessing the evidential weight of a data message, regard must be had to; The reliability of the manner in which the data message was generated, stored or communicated; The reliability of the manner in which the integrity of the data message was maintained; The manner in which its originator was identified; and Any other relevant factor. 4. Retention Section 16 (1) of the Act states that: Where a law requires information to be retained, the requirement is met by retaining such information in the form of a data message. 5. Production of records Section 17 of the Act states that: Where the law requires a person to produce a document for information, that requirement is met if the person produces, by means of a data message, an electronic form of that document of information, and if certain other requirements, including the integrity of the information, are met. 6. Document imaging and the evidential weight of electronic records Document imaging involves the storage and management of electronic records which is mainly achieved through the scanning of documents. Imaged documents can be used as evidence in terms of Sec 15 of the Act; however the court has discretion to decide what evidential weight the document will have. The evidential weight will be affected by a number of factors, including the policies, procedures that were in place to ensure that the procedures are trustworthy and that integrity of the original document was maintained. The Act does not provide guidelines on how this can be achieved however the following South African Standards provide best practice guidelines to ensure that legal admissibility of imaged records: SANS 15801: 2005 Electronic Imaging – information stored electronically – recommendations for trustworthiness and reliability; and SANS 15489: Information and Documentation – Records Management. www.sarma.co.za P O Box 1983 Ruimsig 1732 email: office@sarma.co.za Tel: 011 791 3327 October 2012