CURRICULUM VITAE
Contact No: +97477830998 (Qatar).
Email: mihwar_2005@yahoo.com
Objectives
Experienced and knowledgeable Information Technology Professional seeking to contribute
training and acquired skills within a Tier One Technical Support and/or Help Desk role.
Work well independently, or in a group setting providing all facets of computer support such
as troubleshooting, installations, and maintenance. Also experience in Document control and
official Administrations. Skilled in providing Customer and End-User Help Desk Support.
Easily identify and resolve technical issues and concerns. Excellent communication and
presentation capabilities.
Personal Information
Name
Date of Birth
Nationality
Contact No
Visa
License in Qatar
Civil status

: MOHAMMED MAHROOF MIHWAR AHAMED.
: 17th February 1986.
: Sri Lankan.
: 0097477830998.
: Transferable.
: 28614406863 (Valid until 2016).
: Single.
Known languages: English, Arabic, Hindi, Sinhala and Tamil.
Working Experience

Currently I am working in Al Zajel Center Qatar as a Document controller and IT
Assistant. This is a pet food company. Importing pets’ products from Europe
countries, Australia and selling in Qatar. My role was,
 Creating relevant rights to various members like Manager, Cashier, Store keeper,
Accountant & Salesmen in the system call “Poineer” which is running in with
Windows server 2003.
 Depth knowledge & experience in MS Office package.
 Organize the hard copies and spreadsheet document for new shipments goods’
description to send Baladiya as well Government Veterinary. (having more than
1200 different items like food, medicine, toys, cages, collars and supplies)
 When the shipment arrived, visiting store and checking Quantity, Expiring date,
Short & Excess.
 Updating full purchased report to manager, also send to supplier.
 Creating barcodes for new items, feeding to system with Supplier Name, Batch
No, barcode, Item Name, Quantity, Date of Expiry, Price & Discount price.
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 Transfer the goods & quantity to branches and hyper markets as per their request.
 Monthly take report of Expiring items and removing from system after approval.
 Keep the relevant documents in spreadsheet & hardcopies like purchased order,
goods’ description, transferred items’ to branches, short & excess items and
monthly expired items.
 Running a successful Facebook page (facebook.com/ZajelCenter) with my own
designs and preparations to introduce our imported products and quality through
internet and deal with online customers, got huge response with lots of people and
gave a better response to show our company in Qatar and Europe people.
 Administrating and maintain all kind of problems which are occurring related to
laptops, computers, computer hardware (Printer, fax, and scanner), networks LAN
and Server in all three stores up to 8 computers under server 2003.
 Installing OS and third party software, firewall antivirus programme.

Innodata Isogen Pvt (Ltd) as a Trainee Production Associate in February 2010 until
July 2010. Innodata is a Knowledge Processing company and I roles are,
Responsible for formatting Electronic Data Tables and forms as per customer
requirements and place appropriate codes & tags based on their specification.
Working in a Structured Network environment using windows computers with latest
data processing techniques and software packages. Also I experienced in several
Mark-Up Languages such as HTML, XML and SGML.

From June 2008 to January 2010 I worked in the FUTURE LINK computer centre in
Colombo, Sri Lanka as a Computer Operator and IT Assistant. This was my first job
and I spend my knowledge and helped to grove up their newly opened Computer
center. It was good experience to meet various costumers and solve their IT problems.
Other Skills

Like to work under team good move with customers.

Professional experience in Photoshop, video editing, web management.

Running professional activities through social Medias.

Efficient typing skill.
Professional qualification

Successfully Completed Access Programme - British College of Applied Studies
(Colombo).
Course contents - MS-Office package, Hardware technology with Networking, Web
designing, Programming JAVA & VB.

Successfully completed Certificate of Proficiency in English – BCAS (Colombo).

Higher National Diploma (HND) in IT - ICBT City Campus (Colombo).
{I have completed 10 months (from 20th February 2006 to 15th December 2006) in
eighteen months duration course.}
Followed contents - Software construction tools, Introduction to Software
Engineering, HTML, Quality Management & Principles, Data
analysis & Data design, Management Information system,
Introduction to programming.
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
Successfully Completed International English Language Testing System (IELTS).

Successfully Completed Diploma in Hardware engineering with Networking –
Turnkey (Colombo).
Course contents – Hardware introduction to System Theory, Assembling &
Dissembling Internal architecture of PCs, Partitioning
formatting & system Configuration Installing win98, winXP,
vista & Linux OSs & configuring, Installing drivers & Software
packages, PC repairing diagnostics and Troubleshooting
problems, Network concepts (LAN, WAN, MAN, TAN, CAN),
Configuring network architecture (Peer2 Peer, Client server &
Domain base), Network topologies, protocols & sharing
network resources.

Successfully Completed Diploma in Networking Administration – Turnkey
(Colombo).
Course contents – Introduction to MS windows 2003/XP & Networking, Introduction
to Hardware components, Installing MS windows server 2003/XP
Professional, MS windows 2003 Administration tasks, Installing
Microsoft Internet Information Service (IIS), Installing &
configuring MS Exchange server, DNS server, Proxy server
Dynamic Host Configuration Protocol(DHCP) servers, Disk
Management, Installing & Managing printers in server 2003
Platform, Installing a MS Routing and Remote Access server
(RRAS), Configuring a MS Remote Installation Server (RIS),
Installing Virus Gourd.
Education qualification

G.C.E Ordinary Level (2002)
2A, 5B, and 2C passes.
[A- 100-76, B- 75-66, C- 65-56, S- 55-36, F- 35-0]

G.C.E Advance Level(2005)
Subject
Combine Mathematics / Physics / Chemistry/ English
Extra Curricular activities




Senior Prefect of School.
Inter House committee member.
Member of Cricket/ Football team.
Participated in school and District level, speeches, Essays & other events.
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I do hereby certify that the above particulars, furnished by me are true accurate to the best of
my knowledge and belief.
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