Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Document Description
WARNING: The links included in this document might not work with some browsers.
This document describes the latest service packs and firmware versions needed for 2.x and 3.x releases of
Communication Manager.
The intent is for this document to be as complete and accurate as possible. However, due to the ever-changing nature of
some of this information the document must be re-released as new information becomes available. For this reason, it is
important to check for later versions of the firmware and document periodically. The changes between versions of the
document are listed via date and can be used as a quick reference as to what has been updated since the previous
version. Update information starts fresh at the beginning of every Major Release of Communication Manager.
June 13, 2005
Updates: Communication Manager 3.0 is added.
October 3, 2005
Updates: The Communication Manager 3.x upgrades section is updated; Communication Manager 2.2.1 and 3.0.1
releases are added; the G150 Media Gateway is added; Media Gateway, TN circuit pack, and Communication Manager
compatibility is clarified to show the latest firmware available and recommended; an erroneous statement concerning
4602 telephone and Communication Manager 3.0 compatibility is removed.
February 20, 2006
Updates: The Communication Manager 2.x and 3.x matrices are combined into one document; Communication
Manager 3.1 is added; starting with 3.1 new releases contain a single page that details the specific firmware to use with
that release; the document is rearranged so that the matrix is in the front of the document.
March 13, 2006
Updates: Communication Manager 3.1.1 is added; all Communication Manager 1.x information except 1.3.2 running
on the DEFINITY Server R is removed due to 1.x releases being End of Manufacturer Support.
April 3, 2006
Updates: Communication Manager 2.2.2 is added; version numbers are substituted with actual dates for improved
tracking purposes; phone firmware, Circuit Pack firmware, and G150 Media Gateway firmware is updated; information
on valid Communication Manager upgrade paths is added.
May 1, 2006
Updates: LSP, ESS, and primary Media Server compatibility is clarified as being tied to valid upgrade paths; phone
firmware and Circuit Pack firmware is updated; the document is rearranged for better readability and efficiency in
finding information.
June 5, 2006
Updates: Communication Manager 3.1.2 is added; MM314C, MM316, and MM716 compatibility is added; SES
compatibility is updated; Circuit Pack and Media Gateway firmware is updated.
July 5, 2006
Updates: MM760 Vintage 62 and MM711H30 Vintage 84 Media Module firmware is added; Service Pack 12077 for
Communication Manager 2.2 is added; Service Pack 11087 for Communication Manager 3.0.1 configurations using
Video Telephony Solution is added; TN2302 Hardware Vintage 11+ Firmware Vintage 112 is added.
1
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
August 7, 2006
Updates: 9620 and 9630 IP Telephone compatibility is added; Service Pack 12249 for Communication Manager 3.1.2
is added; MGP firmware vintage 25.30.0 is added; LSP compatibility issues are added; Expanded Meet-Me
Conferencing (EMMC) compatibility is added.
November 6, 2006
Updates: New 4600 IP phone firmware is added; New TN circuit pack firmware is added; New Media Gateway and
Media Module firmware is added; Service Pack 12714 for Communication Manager 3.1.2 is added; Link changes are
made to support the Download Center.
December 4, 2006
Updates: New 4600 series IP phone firmware is added; New daylight savings time patches are added; Service Pack
12866 for Communication Manager 3.1.2 is added.
2
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Table of Contents
Communication Manager Release 3.1.2 Compatibility ............................................................................................5
MEDIA GATEWAYS AND MEDIA MODULES .................................................................................................................5
G700 Media Gateway ............................................................................................................................................5
G350 Media Gateway ............................................................................................................................................5
G250 & G150 Media Gateways .............................................................................................................................5
TN CIRCUIT PACKS ....................................................................................................................................................5
TELEPHONES ..............................................................................................................................................................5
COMMUNICATION MANAGER SERVICE PACKS & DST PATCH ....................................................................................5
S8500B SAMP FIRMWARE ........................................................................................................................................5
CM SOFTWARE UPGRADE PATH .................................................................................................................................5
SES COMPATIBILITY ...................................................................................................................................................5
SPECIAL MEDIA MODULE COMPATIBILITY..................................................................................................................6
Communication Manager Release 3.1 & 3.1.1 Compatibility ..................................................................................7
MEDIA GATEWAYS AND MEDIA MODULES .................................................................................................................7
G700 Media Gateway ............................................................................................................................................7
G350 Media Gateway ............................................................................................................................................7
G250 & G150 Media Gateways .............................................................................................................................7
TN CIRCUIT PACKS ....................................................................................................................................................7
TELEPHONES ..............................................................................................................................................................7
COMMUNICATION MANAGER SERVICE PACKS & DST PATCH ....................................................................................7
S8500B SAMP FIRMWARE ........................................................................................................................................7
CM SOFTWARE UPGRADE PATH .................................................................................................................................8
SES COMPATIBILITY ...................................................................................................................................................8
Communication Manager Release 2.2.2 Compatibility ............................................................................................9
MEDIA GATEWAYS AND MEDIA MODULES .................................................................................................................9
G700 Media Gateway ............................................................................................................................................9
G350 Media Gateway ............................................................................................................................................9
G250 & G150 Media Gateways .............................................................................................................................9
TN CIRCUIT PACKS ....................................................................................................................................................9
TELEPHONES ..............................................................................................................................................................9
COMMUNICATION MANAGER SERVICE PACKS & DST PATCH ....................................................................................9
S8500B SAMP FIRMWARE ........................................................................................................................................9
CM SOFTWARE UPGRADE PATH .................................................................................................................................9
SES COMPATIBILITY ...................................................................................................................................................9
Software/Firmware Compatibility Matrix ..............................................................................................................10
S8100 MEDIA SERVER .........................................................................................................................................10
G150 MEDIA GATEWAY COMPATIBILITY ......................................................................................................10
G250 (MGP ONLY), G350, & G700 MEDIA GATEWAY COMMON FIRMWARE..............................................11
G350 MEDIA GATEWAY SPECIFIC FIRMWARE ..............................................................................................12
S8XX0 SERIES MEDIA SERVERS ........................................................................................................................12
DEFINITY SERVER SI / CSI / R ............................................................................................................................14
Communication Manager 1.x Releases ....................................................................................................................14
New Daylight Savings Time Rules ............................................................................................................................15
Supported Communication Manager Upgrade Paths ............................................................................................15
FIELD LOAD UPGRADE PATHS ..................................................................................................................................15
UPGRADE PATHS FOR CM 2.0 AND LATER RELEASES............................................................................................... 15
SIP Enablement Services & CM Compatibility ......................................................................................................15
General Software / Firmware Compatibility Guidelines ........................................................................................16
3
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
E-NOTIFICATIONS .....................................................................................................................................................16
Circuit Pack Firmware Compatibility .....................................................................................................................17
IP INTERFACE CIRCUIT PACK FIRMWARE AVAILABLE ON THE COMMUNICATION MANAGER 3.X SOFTWARE CD .....17
THE LATEST FIRMWARE FOR ALL PROGRAMMABLE TN CIRCUIT PACKS: .................................................................17
TN CP FW LINK.......................................................................................................................................................17
Media Gateway, LSP/ESS, & Primary Server Compatibility ...............................................................................17
GATEWAY/SERVER/LSP/ESS COMPATIBILITY MATRIX............................................................................................19
LSP/ESS COMPATIBILITY ISSUES .............................................................................................................................20
G700 MEDIA GATEWAY COMPATIBILITY ISSUES ......................................................................................................20
MEDIA MODULE 711 FIRMWARE AND HARDWARE DEPENDENCIES ..........................................................................20
Telephone Software Compatibility ...........................................................................................................................21
46XX IP TELEPHONES ...............................................................................................................................................21
96XX IP TELEPHONES ...............................................................................................................................................21
2400 DIGITAL TELEPHONES ......................................................................................................................................21
6400 DIGITAL TELEPHONES ......................................................................................................................................21
8400 DIGITAL TELEPHONES ......................................................................................................................................21
IP AGENT .................................................................................................................................................................21
IP SOFTPHONE ..........................................................................................................................................................21
IP SOFTPHONE FOR POCKET PC ................................................................................................................................ 21
SOFTCONSOLE ..........................................................................................................................................................21
TELEPHONE SOFTWARE DEPENDENCIES ...................................................................................................................21
Service Pack Compatibility .......................................................................................................................................22
SERVICE PACKS FOR ALL RELEASES: .........................................................................................................................22
COMMUNICATION MANAGER 2.0 ..............................................................................................................................22
COMMUNICATION MANAGER 2.0.1 ...........................................................................................................................22
COMMUNICATION MANAGER 2.1 ..............................................................................................................................22
COMMUNICATION MANAGER 2.1.1 ...........................................................................................................................23
COMMUNICATION MANAGER 2.2 ..............................................................................................................................23
COMMUNICATION MANAGER 2.2.1 ...........................................................................................................................23
COMMUNICATION MANAGER 2.2.2 ...........................................................................................................................23
COMMUNICATION MANAGER 3.0 ..............................................................................................................................23
COMMUNICATION MANAGER 3.0.1 ...........................................................................................................................23
COMMUNICATION MANAGER 3.1 ..............................................................................................................................23
COMMUNICATION MANAGER 3.1.1 ...........................................................................................................................24
COMMUNICATION MANAGER 3.1.2 ...........................................................................................................................24
Communication Manager Installations & Upgrades ..............................................................................................24
COMMUNICATION MANAGER 1.X TO COMMUNICATION MANAGER 3.X UPGRADES ..................................................25
COMMUNICATION MANAGER 2.X TO COMMUNICATION MANAGER 3.X UPGRADES ..................................................26
Expanded Meet-Me Conferencing (EMMC) Compatibility ..................................................................................26
Integrated Management ............................................................................................................................................27
FAULT AND PERFORMANCE MANAGER .....................................................................................................................27
MULTISITE ADMINISTRATION ...................................................................................................................................27
NETWORK MANAGEMENT ........................................................................................................................................27
PROXY AGENT ..........................................................................................................................................................27
SITE ADMINISTRATION..............................................................................................................................................27
VOICE ANNOUNCEMENT MANAGER .........................................................................................................................27
VOIP MONITORING MANAGER .................................................................................................................................27
4
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Communication Manager Release 3.1.2 Compatibility
If Communication Manager 3.1.2 is running on a primary server, the following information is used for detailed
compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700 Media Gateway
Component
Firmware
Vintage
G700
Gateway
25.33.0
MM
760
65
G350
Gateway
25.33.0
MM
722
2
MM
720
6
MM
717
4
MM
716
86
MM
712
7
MM
711
HV 30+: 86
HV 20-29: 71
HV 7-19: 24
HV 3-6: 17
MM
710
18
MM
312
4
P330
FW
4.1.6
MM
710
18
MM
312
4
Analog
P330 Device
Manager
4.6.6 or
4.6.9
G350 Media Gateway
Componen
t
Firmware
Vintage
MM
720
6
MM
717
4
MM
716
86
MM
714
71 HV10:86
MM
712
7
MM
711
HV 30+: 86
HV20-29: 71
HV7-19: 24
HV3-6: 17
Embedde
d Web
3.1.8
71
HV6:86
G250 & G150 Media Gateways
Component
Firmware
Vintage
G250
Gateway
25.33.0
G150
Gateway
3.0(104)
TN Circuit Packs
TN
Board
FW
Vintag
e
TN
8400/
8412
2/6
TN
2602
TN
2501
TN
2464
TN
2313
TN
2312
TN
2302
TN 2224
TN
2214
TN
799
TN
793
TN
771
TN
464
25
17
19
48
36
HV 3-10: 94
HV 11+: 115
15
15
17
8
19
19
Telephones
Phone
2400
Softphone
IP
Agent
IP Softphone
Pocket
PC
Softconsole
Phone
SW
2420:
R4
2410:
R2
IP:5.2
SIP:2.1
6
2.3.1
1.5.3
460
1
460
2
460
2
SW
462
0
2.3
4602
4602SW
4602SW+
4610SW
4620SW
4621SW
4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW
4625
SW
4630
4630SW
4690
460
6
461
2
462
4
962
0
963
0
SIP 2.2.2
2.7
2.5
2.0.3
2.0
1.8.
3
1.1
Communication Manager Service Packs & DST Patch
The latest Communication Manager 3.1.2 Service Pack is 12866 (01.2.632.1-12866). Daylight Savings Time (DST)
patch 01.2.632.1-12514 is needed for locations in Canada. See PSN 1027U and PCN 1585P for details.
S8500B SAMP Firmware
The required S8500B SAMP firmware for Communication Manager 3.1.2 is SAMP FW R2. The required S8500C
SAMP firmware for Communication Manager 3.1.2 is SAMP FW R2.1.
CM Software Upgrade Path
Media Servers running Communication Manager 3.1.2 currently have no release to upgrade to.
SES Compatibility
Media Servers running CM 3.1.2 are compatible with SES 2.1, 3.0, 3.1, and 3.1.1.
5
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Special Media Module Compatibility
The cost reduced MM314 (MM314 hardware suffix C), MM316, and MM716 require MGP firmware 25.23.0 or
later to be recognized.
6
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Communication Manager Release 3.1 & 3.1.1 Compatibility
If Communication Manager 3.1 or 3.1.1 is running on a primary server, the following information is used for detailed
compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700 Media Gateway
Component
G700
Gateway
MM
760
MM
720
MM
717
MM
716
MM
712
MM
711
MM
710
MM
312
P330
FW
Firmware
Vintage
25.33.0
65
6
4
86
7
HV 30+: 86
HV 20-29: 71
HV 7-19: 24
HV 3-6: 17
18
4
4.1.6
Componen
t
Firmware
Vintage
G350
Gateway
25.33.0
MM
722
2
P330
Device
Manage
r
4.6.6 or
4.6.9
G350 Media Gateway
MM
720
6
MM
717
4
MM
716
86
MM
714
71
HV10:
86
MM
712
7
MM
711
HV 30+: 86
HV 20-29: 71
HV 7-19: 24
HV 3-6: 17
MM
710
18
MM
312
4
Analog
Embedded
Web
3.1.8
71
HV6:86
G250 & G150 Media Gateways
Component
Firmware
Vintage
G250
Gateway
25.33.0
G150
Gateway
3.0(104)
TN Circuit Packs
TN
Board
FW
Vintag
e
TN
8400/
8412
2/6
TN
2602
TN
2501
TN
2464
TN
2313
TN
2312
TN
2302
TN 2224
TN
2214
TN
799
TN
793
TN
771
TN
464
25
17
19
48
36
HV 3-10: 94
HV 11+: 115
15
15
17
8
19
19
Telephones
Phone
2400
Softphone
IP
Agent
IP Softphone
Pocket
PC
Softconsole
Phone
SW
2420:
R4
2410:
R2
IP:5.2
SIP:2.1
6
2.3.1
1.5.3
460
1
460
2
460
2
SW
462
0
2.3
4602
4602SW
4602SW+
4610SW
4620SW
4621SW
4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW
4625
SW
4630
4630SW
4690
460
6
461
2
462
4
962
0
963
0
SIP 2.2.2
2.7
2.5
2.0.3
2.0
1.8.
3
1.1
Communication Manager Service Packs & DST Patch
The latest Communication Manager 3.1.1 Service Pack is 11846 (01.1.628.7-11846). For S8720 Media Servers
running Communication Manager 3.1.1 using Software Duplication, Service Pack 11951 (01.1.628.7-11951) should
be used instead of 11846. The latest CM 3.1 Service Pack is 11410 (01.0.628.6-11410). There is no Daylight
Savings Time patch provided for 3.1 and 3.1.1. See PSN 1027U and PCN 1585P for details.
S8500B SAMP Firmware
The required S8500B SAMP firmware for Communication Manager 3.1/3.1.1 is SAMP FW R2.
7
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
CM Software Upgrade Path
Media Servers running Communication Manager 3.1 can upgrade to 3.1.1 and later releases only. Media Servers
running CM 3.1.1 can upgrade to 3.1.2 and later releases only.
SES Compatibility
Media Servers running CM 3.1/3.1.1 are compatible with SES 2.1, 3.0, 3.1, and 3.1.1.
8
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Communication Manager Release 2.2.2 Compatibility
If Communication Manager 2.2.2 is running on a primary server, the following information is used for detailed
compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700 Media Gateway
Component
G700
Gateway
MM760
MM720
MM717
MM712
MM711
MM710
MM312
P330
FW
Firmware
Vintage
25.33.0
65
6
4
7
HV 30+: 86
HV 20-29: 71
HV 7-19: 24
HV 3-6: 17
18
4
4.1.6
Component
G350
Gateway
25.33.0
MM
722
2
P330
Device
Manager
4.6.6 or
4.6.9
G350 Media Gateway
Firmware
Vintage
MM
720
6
MM
717
4
MM
714
71
HV10:8
6
MM
712
7
MM
711
HV 30+: 86
HV 20-29: 71
HV 7-19: 24
HV 3-6: 17
MM
710
18
MM
312
4
Analog
Embedde
d Web
3.1.8
71
HV6:86
G250 & G150 Media Gateways
Component
Firmware
Vintage
G250
Gateway
25.33.0
G150
Gateway
3.0(104)
TN Circuit Packs
TN
Board
FW
Vintag
e
TN
2602
Not
Supported
TN
2501
17
TN
2464
19
TN
2313
48
TN
2312
36
TN
2302
HV 3-10: 94
HV 11+: 115
TN
2224
15
TN
2214
15
TN
799
17
TN
793
8
TN
771
19
TN
464
19
460
6
461
2
462
4
1.8.
3
Telephones
Phone
2400
Softphone
IP
Agent
IP Softphone
Pocket
PC
Softconsole
4601
4602
4602SW
4620
4602
4602SW
4610SW
4620SW
4621SW
4610SW
4620SW
4621SW
4622SW
4625SW
4630
4630SW
4690
Phone
SW
2420: R4
2410: R2
IP:5.2
SIP:2.1
6
2.3.1
1.5.3
2.3
SIP 2.2.2
2.6
2.5
2.0.3
2.0
Communication Manager Service Packs & DST Patch
The latest Communication Manager 2.2.2 Service Pack is 12809 (02.2.122.0-12809). Daylight Savings Time (DST)
patch 02.2.122.0-12514 is needed for locations in the U.S. and Canada. See PSN 1027U and PCN 1585P for details.
S8500B SAMP Firmware
The required S8500B SAMP firmware for Communication Manager 2.2.2 is SAMP FW R1.
CM Software Upgrade Path
Media Servers running Communication Manager 2.2.2 can upgrade to 3.1.2 and later releases only.
SES Compatibility
Media Servers running Communication Manager 2.2.2 are compatible with SES 2.1, 3.0, and 3.1. They are not
compatible with SES 3.1.1.
9
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Software/Firmware Compatibility Matrix
The information presented in the matrix shows the latest firmware available and recommended at the time this
document is published. Due to the frequency that new firmware becomes available it is possible that this document is
temporarily out of date. Therefore, support.avaya.com should always be checked for the very latest software and
firmware available:
http://support.avaya.com/japple/css/japple?temp.documentID=200575&temp.productID=136527&temp.releaseID=228560&temp.bucketID=108
025&PAGE=Document
Communication Manager 2.0 and later releases are not available for the DEFINITY Server R.
Communication Manager 2.1 and later releases are not available for the S8100 Media Server.
Communication Manager 2.1 and later releases do not install or run on an S8300A Media Server. An S8300B or
later server must be used.
Communication Manager 3.0 and later releases are not available for the DEFINITY Server SI.
Communication Manager Software / Firmware Compatibility Matrix
S8100 MEDIA SERVER
CM
Release
Launched
Load
R012c.00.0.219.
0
Offer S8100-2.0219.0
R012c.00.1.222.
CM 2.0.1
0 Offer S81002.0.1-222.0
CM 2.1 and Later Releases
CM 2.0
TN799DP
(C-LAN)
FW
TN2302AP
(Prowler)
FW
TN2501AP (VAL)
FW
V17 or later
See TN CP FW Link
HV3-6: V94 or later
HV11+: V115 or later
See TN CP FW Link
V17 or later
See TN CP FW Link
V17 or later
See TN CP FW Link
HV3-6: V94 or later
HV11+: V115 or later
See TN CP FW Link
Not Available
V17 or later
See TN CP FW Link
G150 MEDIA GATEWAY COMPATIBILITY
CM
Release
G150 Media Gateway Version
3.0(104)
CM 2.2 and Later
10
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
G250 (MGP only), G350, & G700 MEDIA GATEWAY COMMON FIRMWARE
CM
Release
G250
G350
G700 FW
MM
710
FW
MM 711
FW
MM
712
FW
MM
716
FW
MM
717
FW
MM
720
FW
MM
760
FW
P330
FW
DM
CM 2.0
G350:
V25.33.0
G700:
V25.33.0
V18
HV3-6: V17
HV7: V24
HV20-29:V71
HV30+:V86
V7
NA
N/A
V6
V65
4.1.6
4.6.6
CM 2.0.1
G350:
V25.33.0
G700:
V25.33.0
V18
HV3-6: V17
HV7: V24
HV20-29:V71
HV30+:V86
V7
NA
N/A
V6
V65
4.1.6
4.6.6
CM 2.1
G350:
V25.33.0
G700:
V25.33.0
V18
HV3-6: V17
HV7: V24
HV20-29:V71
HV30+:V86
V7
NA
V4
V6
V65
4.1.6
4.6.6
CM 2.1.1
G350:
V25.33.0
G700:
V25.33.0
V18
HV3-6: V17
HV7: V24
HV20-29:V71
HV30+:V86
V7
NA
V4
V6
V65
4.1.6
4.6.6
CM 2.2
G350:
V25.33.0
G700:
V25.33.0
V18
HV3-6: V17
HV7: V24
HV20-29:V71
HV30+:V86
V7
NA
V4
V6
V65
4.1.6
4.6.6
CM 2.2.1
& 2.2.2
G350:
V25.33.0
G700:
V25.33.0
V18
HV3-6: V17
HV7: V24
HV20-29:V71
HV30+:V86
V7
NA
V4
V6
V65
4.1.6
4.6.6
CM 3.0
All:
V25.33.0
V18
V7
NA
V4
V6
V65
4.1.6
4.6.6
CM 3.0.1
All:
V25.33.0
V18
HV3-6: V17
HV7: V24
HV20-29:V71
HV30+:V86
HV3-6: V17
HV7: V24
HV20-29:V71
HV30+:V86
V7
NA
V4
V6
V65
4.1.6
4.6.6
11
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Communication Manager Software / Firmware Compatibility Matrix
CM 3.1 &
3.1.1
All:
V25.33.0
V18
CM 3.1.2
All:
V25.33.0
V18
HV3-6: V17
HV7: V24
HV20-29:V71
HV30+:V86
HV3-6: V17
HV7-19: V24
HV20-29:V71
HV30+:V86
V7
V86
V4
V6
V65
4.1.6
4.6.6 or
4.6.9
V7
V86
V4
V6
V65
4.1.6
4.6.6 or
4.6.9
G350 MEDIA GATEWAY SPECIFIC FIRMWARE
CM Release
G350 Analog FW
MM312 FW
MM714 FW
MM722 FW
CM 2.0
CM 2.0.1
CM 2.1
CM 2.1.1
CM 2.2
CM 2.2.1/2.2.2
CM 3.0
CM 3.0.1
CM 3.1 & 3.1.1
CM 3.1.2
V71 HV6:V86
V71 HV6:V86
V71 HV6:V86
V71 HV6:V86
V71 HV6:V86
V71 HV6:V86
V71 HV6:V86
V71 HV6:V86
V71 HV6:V86
V71 HV6:V86
V4
V4
V4
V4
V4
V4
V4
V4
V4
V4
V71 HV10:V86
V71 HV10:V86
V71 HV10:V86
V71 HV10:V86
V71 HV10:V86
V71 HV10:V86
V71 HV10:V86
V71 HV10:V86
V71 HV10:V86
V71 HV10:V86
V2
V2
V2
V2
V2
V2
V2
V2
V2
V2
S8xx0 SERIES MEDIA SERVERS
CM
Release
Launched
Load /
S8500B
SAMP FW
Latest
Service
Pack
TN799
(C-LAN)
FW
TN2302 (IP
Media
Processor)
FW
TN2312
(IPSI)
FW
TN2501
(VAL)
FW
TN2602
(IP 320)
FW
CM 2.0
R012x.00.0.219.0
V17
See TN CP
FW Link
V17
See TN CP
FW Link
Not
Available
R012x.00.1.221.1
HV3-6: V94
HV11+: V115
See TN CP FW
Link
HV3-6: V94
HV11+: V115
See TN CP FW
Link
V36
See TN CP
FW Link
CM 2.0.1
6999
See
Communication
Manager 2.0
Link
8182
See
Communication
Manager 2.0.1
Link
V36
See TN CP
FW Link
V17
See TN CP
FW Link
Not
Available
V17
See TN CP
FW Link
12
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Communication Manager Software / Firmware Compatibility Matrix
CM 2.1
R012x.01.0.411.7
CM 2.1.1
R012x.01.1.414.1
CM 2.2
R012x.02.0.111.4
S8500B SAMP
FW = R1
CM 2.2.1
& 2.2.2
R012x.02.1.118.1
R012x.02.2.122.0
S8500B SAMP
FW = R1
CM 3.0
R013x.00.0.340.3
S8500B SAMP
FW = R1
CM 3.0.1
R013x.00.1.346.0
S8500B SAMP
FW = R1
CM 3.1
& 3.1.1
R013x.01.0.628.6
R013x.01.1.628.7
S8500B SAMP
FW = R2
CM 3.1.2
R013x.01.2.632.1
S8500B SAMP
FW = R2
S8500C SAMP
FW = R2.1
7561
See
Communication
Manager 2.1
Link
8400
See
Communication
Manager 2.1.1
Link
12077
See
Communication
Manager 2.2
Link
2.2.1: 10885
2.2.2: 12809
See
Communication
Manager 2.2.1
&
Communication
Manager 2.2.2
Links
10678
10673 (SIP)
See
Communication
Manager 3.0
Link
10986
11087 (Video
Telephony
Solution)
See
Communication
Manager 3.0.1
Link
3.1: 11410
3.1.1: 11846
3.1.1: 11951
(SW Dup Only)
See
Communication
Manager 3.1
&
Communication
Manager 3.1.1
Links
12866
See
Communication
Manager 3.1.2
Link
V17
See TN CP
FW Link
HV3-6: V94
HV11+: V115
See TN CP FW
Link
HV3-6: V94
HV11+: V115
See TN CP FW
Link
HV3-6: V94
HV11+: V115
See TN CP FW
Link
HV3-6: V94
HV11+: V115
See TN CP FW
Link
V36
See TN CP
FW Link
V17
See TN CP
FW Link
Not
Available
V36
See TN CP
FW Link
V17
See TN CP
FW Link
Not
Available
V36
See TN CP
FW Link
V17
See TN CP
FW Link
Not
Available
V36
See TN CP
FW Link
V17
See TN CP
FW Link
Not
Available
V17
See TN CP
FW Link
HV3-6: V94
HV11+: V115
See TN CP FW
Link
V36
See TN CP
FW Link
V17
See TN CP
FW Link
V25
See TN CP
FW Link
V17
See TN CP
FW Link
HV3-6: V94
HV11+: V115
See TN CP FW
Link
V36
See TN CP
FW Link
V17
See TN CP
FW Link
V25
See TN CP
FW Link
V17
See TN CP
FW Link
HV3-6: V94
HV11+: V115
See TN CP FW
Link
V36
See TN CP
FW Link
V17
See TN CP
FW Link
V25
See TN CP
FW Link
V17
See TN CP
FW Link
HV3-6: V94
HV11+: V115
See TN CP FW
Link
V36
See TN CP
FW Link
V17
See TN CP
FW Link
V25
See TN CP
FW Link
V17
See TN CP
FW Link
V17
See TN CP
FW Link
V17
See TN CP
FW Link
13
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Communication Manager Software / Firmware Compatibility Matrix
DEFINITY SERVER SI / CSI / R
CM Release
Launched Load
TN799DP
(C-LAN)
FW
TN2302AP
(IP Media
Processor)
FW
TN2501AP
(VAL)
FW
R011r.03.2.536.1
R011i.03.2.536.1
Not available for R
R012i.00.0.219.0
See TN CP FW Link
See TN CP FW Link
See TN CP FW Link
V17
See TN CP FW Link
V17
See TN CP FW Link
CM 2.0.1
Not available for R
R012i.00.1.221.1
V17
See TN CP FW Link
CM 2.1
Not available for R
R012i.01.0.411.7
V17
See TN CP FW Link
CM 2.1.1
Not available for R
R012i.01.1.414.1
V17
See TN CP FW Link
CM 2.2
Not available for R
R012i.02.0.111.4
V17
See TN CP FW Link
CM 2.2.1 &
2.2.2
Not available for R
R012i.02.1.118.1
R012i.02.2.122.0
Not available for R
Not available for SI
R012i.00.0.340.3
Not available for R
Not available for SI
R012i.00.1.346.0
Not available for R
Not available for SI
R013i.01.0.628.6
R013i.01.1.628.7
Not available for R
Not available for SI
R013i.01.2.632.1
V17
See TN CP FW Link
HV3-6: V94
HV11+: V115
See TN CP FW Link
HV3-6: V94
HV11+: V115
See TN CP FW Link
HV3-6: V94
HV11+: V115
See TN CP FW Link
HV3-6: V94
HV11+: V115
See TN CP FW Link
HV3-6: V94
HV11+: V115
See TN CP FW Link
HV3-6: V94
HV11+: V115
See TN CP FW Link
HV3-6: V94
HV11+: V115
See TN CP FW Link
HV3-6: V94
HV11+: V115
See TN CP FW Link
HV3-6: V94
HV11+: V115
See TN CP FW Link
CM 1.3.2
CM 2.0
CM 3.0
CM 3.0.1
CM 3.1 & 3.1.1
CM 3.1.2
V17
See TN CP FW Link
V17
See TN CP FW Link
V17
See TN CP FW Link
V17
See TN CP FW Link
HV3-6: V94
HV11+: V115
See TN CP FW Link
V17
See TN CP FW Link
V17
See TN CP FW Link
V17
See TN CP FW Link
V17
See TN CP FW Link
V17
See TN CP FW Link
V17
See TN CP FW Link
V17
See TN CP FW Link
V17
See TN CP FW Link
V17
See TN CP FW Link
Communication Manager 1.x Releases
14
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Communication Manager 1.x releases are now End of Manufacturer Support. However, 1.3.2 information is included
in the compatibility matrix above for the DEFINITY Server R because it is the last load supported on a DEFINITY
Server R.
New Daylight Savings Time Rules
On March 11, 2007 new Daylight Savings Time rules will take affect in the United States and portions of Canada.
Avaya Media Servers located in the U.S. or Canada must be updated to ensure the time on the server changes
appropriately. See PSN 1027U and PCN 1585P for details
Supported Communication Manager Upgrade Paths
Due to the overlapping nature and timing of Communication Manager Release launches, it is not always possible to
upgrade from a lower release to a higher release without the possibility of encountering corruption or having a
needed fix or enhancement not be available in the higher release. Therefore, not all Communication Manager
upgrade paths are supported. The information presented in this section should be used to determine supported
Communication Manager upgrade paths.
Field Load Upgrade Paths
Communication Manager Field Load upgrade paths are not covered in this document due to the large number of field
loads that are available. When upgrading from a Communication Manager Field Load to a later release/load the
upgrade path should be verified by escalating to Global Technical Services (GTS) prior to the upgrade to ensure the
upgrade path is supported.
Upgrade Paths for CM 2.0 and Later Releases
A server running this release…
A primary server running this
release…
CM 2.0 (R012x.00.0.219.0)
CM 2.0.1 (R012x.00.1.221.1)
CM 2.1 (R012x.01.0.411.7)
CM 2.1.1 (R012x.01.1.414.1)
CM 2.2 (R012x.02.0.111.4)
CM 2.2.1 (R012x.02.1.118.1)
CM 2.2.2 (R012x.02.2.122.0)
CM 3.0 (R013x.00.0.340.3)
(CSI Only: R013i.00.0.340.5)
CM 3.0.1 (R013i.00.1.346.0)
CM 3.1 (R013i.01.0.628.6)
CM 3.1.1 (R013i.01.1.628.7)
CM 3.1.2 (R013i.01.2.632.1)
…can upgrade to this release.
…requires LSP/ESS to be on the same release as the primary
server, or else on this release.
Same or CM 2.1 & Later (R012x.01.0.411.7 & Later)
Same or CM 2.1 & Later (R012x.01.0.411.7 & Later)
Same or CM 2.2 & Later (R012x.02.0.411.7 & Later)
Same or CM 2.2 & Later (R012x.02.0.411.7 & Later)
Same or CM 3.0 & Later (R013x.00.0.340.3 & Later)
(CSI Only: R013i.00.0.340.5 & Later)
Same or CM 3.0.1 & Later (R013.00.1.346.0 & Later
Same or CM 3.1.2 & Later (R013i.01.2.632.1 & Later)
Same or CM 3.0.1 & Later (R013i.00.1.346.0 & Later)
Same or CM 3.1 & Later (R013i.01.0.628.6 & Later)
Same or CM 3.1.1 & Later (R013i.01.1.628.7 & Later)
Same or CM 3.1.2 & Later (R013i.01.2.632.1 & Later)
Same Release
Note: It is recommended that an LSP or ESS only run on a more recent release/load of Communication Manager
than the primary Media Server for a limited time. The expectation is that in systems with many LSP/ESS servers
Communication Manager software upgrades might occur slowly over a period of time, and that eventually the
primary Media Server will be upgraded to the same release running on the LSP/ESS servers.
SIP Enablement Services & CM Compatibility
15
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
CM & SES
SES 3.1.1
SES 3.1
SES 3.0
SES 2.1
CM 3.1.x
YES
YES
YES
YES
CM 3.0.x
NO: Bulk MWI Issue
YES
YES
YES
CM 2.1.1 & 2.2.x
NO: Bulk MWI Issue
YES
YES
YES
CM 2.0 back to
DEFINITY R9.5
IM-Only
IM-Only
IM-Only
IM-Only
A value of YES indicates support for both telephony and Presence/IM. A value of IM-Only indicates support for
stand alone SES deployments with Presence/IM only.
General Software / Firmware Compatibility Guidelines
The G150, G250, G350 & G700 Media Gateways, media modules, embedded P330 Ethernet switching system,
various circuit packs, and many endpoints are designed to allow remote firmware upgrades once they’ve been
installed in the field. Furthermore, the S8xx0 Series Media Servers allow Communication Manager software to be
updated via downloadable service packs.
New versions of firmware for media gateways, media modules, circuit packs, and endpoints continue to be
developed and made available on the support web pages on an ongoing basis. New versions of firmware usually
contain support for new functionality as well as fixes for known issues with previous firmware vintages. Therefore,
it is strongly recommended to update firmware as new vintages become available. However, it is not required,
especially if a system is experiencing no problems on the current version of firmware and new functionality is not
desired.
Whenever updating vintages of firmware and software, it is extremely important to review the readme file or Product
Correction Notice (PCN) associated with the firmware or software update. Readme files and PCNs document any
known caveats or issues with compatibility. While the general rule is that the latest firmware is backwards
compatible with older Communication Manager releases, there are sometimes exceptions and these exceptions, when
known, are documented in readme files and/or PCNs. Refer to specific sections in this document for additional
compatibility details.
When upgrading Media Servers, LSPs, and ESSs to new releases of Communication Manager, the upgrade path must
be checked to ensure the currently running release can upgrade to the new release without experiencing translation
corruption or loss of functionality. See the New Daylight Savings Time Rules
On March 11, 2007 new Daylight Savings Time rules will take affect in the United States and portions of Canada.
Avaya Media Servers located in the U.S. or Canada must be updated to ensure the time on the server changes
appropriately. See PSN 1027U and PCN 1585P for details
Supported Communication Manager Upgrade Paths and The G350 Media Gateway is not supported in
configurations with primary Media Servers and LSPs running Communication Manager Releases earlier than 2.0.
The G250 Media Gateway is not supported in configurations with primary Media Servers and LSPs running
Communication Manager Releases earlier than 3.0.
The G150 Media Gateway is not supported in configurations with primary Media Servers and LSPs running
Communication Manager Releases earlier than 2.2.
Gateway/Server/LSP/ESS Compatibility Matrix sections for additional details.
For S8xx0 Series Media Servers the latest service pack must be applied. For additional information see the Service
Pack Compatibility section.
16
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
E-Notifications
To be automatically notified via e-mail when new service packs and firmware updates are available, you can
subscribe to receive all PCN notifications via My E-Notifications on support.avaya.com.
Circuit Pack Firmware Compatibility
IP Interface Circuit Pack Firmware Available on the Communication Manager 3.x Software CD
The latest circuit pack firmware available at the time of launch is on the Communication Manager software CD.
However, it is possible that the firmware on the CD is out-of-date, so the support web pages should always be
checked for the latest firmware.
Avaya’s support web site should be checked for the latest firmware available for the following programmable circuit
packs:
TN464GP
TN711DP
TN793CP
TN799DP
TN2214CP
TN2224CP
TN2302AP
TN2312AP and BP
TN2313AP
TN2464BP
TN2501AP
TN2602AP
TN8400
TN8412AP
For firmware downloadable (programmable) circuit packs, the latest firmware available for the circuit pack should
be used regardless of the release of Communication Manager software being used. However, it is not necessary to
update firmware that is working well unless there is a compelling reason to do so.
Whenever firmware is updated, the readme file should be checked for specific Communication Manager
compatibility issues. The latest IP Interface circuit pack firmware, readme files, and instructions for installing
downloadable firmware are found at the link given below:
The Latest Firmware for all Programmable TN Circuit Packs:
TN CP FW Link
http://support.avaya.com/japple/css/japple?PAGE=Document&temp.bucketID=108025&temp.productID=107602&temp.documentID=200575&
temp.releaseID=129470
Media Gateway, LSP/ESS, & Primary Server Compatibility
When upgrading configurations with a Media Gateway, the Media Gateway firmware should always be upgraded
before Communication Manager Software is upgraded.
In general, media gateway and media module firmware is compatible with the current major release of
Communication Manager and the previous major release (also known as N–1 compatibility). For example, media
gateway and media module firmware released with Communication Manager 3.0.1 is intended to be compatible with
17
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Communication Manager 3.x and 2.x software releases. However, in practice, this is not always the case. Therefore,
the information in this section provides more detailed compatibility information.
When upgrading configurations with an LSP or ESS, the LSP/ESS Communication Manager Software should always
be upgraded after all Media Gateways are upgraded and before the primary Media Server Communication Manager
Software is upgraded.
LSP and ESS upgrades are constrained by valid Communication Manager upgrade paths. This means that if an LSP
or an ESS is being upgraded to a more recent release of Communication Manager than is running on the primary
server, the more recent release must be a valid upgrade path for the release running on the primary server. See the
New Daylight Savings Time Rules
On March 11, 2007 new Daylight Savings Time rules will take affect in the United States and portions of Canada.
Avaya Media Servers located in the U.S. or Canada must be updated to ensure the time on the server changes
appropriately. See PSN 1027U and PCN 1585P for details
Supported Communication Manager Upgrade Paths section for a mapping of valid Communication Manager upgrade
paths.
The latest media gateway and media module firmware available at the time of launch is on the Communication
Manager software CD. However, it is possible that the firmware on the CD is out-of-date, so the support web pages
should always be checked for the latest firmware.
Whenever firmware is updated, the readme file or PCN should be checked for specific Communication Manager
compatibility issues. Avaya’s support web site should be checked for the latest firmware available for a given media
module. The latest G250, G350, & G700 Media Gateway firmware, media module firmware, readme files and
instructions for installing media gateway firmware are found at the following link:
http://support.avaya.com/japple/css/japple?temp.documentID=145453&temp.productID=129452&temp.releaseID=212899&temp.bucketID=108
025&PAGE=Document
The G350 Media Gateway is not supported in configurations with primary Media Servers and LSPs running
Communication Manager Releases earlier than 2.0.
The G250 Media Gateway is not supported in configurations with primary Media Servers and LSPs running
Communication Manager Releases earlier than 3.0.
The G150 Media Gateway is not supported in configurations with primary Media Servers and LSPs running
Communication Manager Releases earlier than 2.2.
18
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
trademarks are property of their respective owners.
BDH
Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Gateway/Server/LSP/ESS Compatibility Matrix
YES =
Compatible
NO = Not
Compatible
23.xx.x
Gateway
Firmware
24.xx.x
Gateway
Firmware
25.xx.x
Gateway
Firmware
LSP Running
1.3.x CM
Software
LSP Running
2.x CM
Software
LSP/ESS
Running CM
3.x Software
Primary Media
Server Running
1.3.x CM Software
G250 = NA
G350 = NA
G700 = NO
G250 = NA
G350 = NA
G700 = NO
G250 = NA
G350 = NA
G700 = NO
Primary
Media Server
Running CM
2.x Software
G250 = NA
G350 = YES
G700 = YES
G250 = NA
G350 = YES
G700 = NO
G250 = NA
G350 = YES
G700 = YES
Primary
Media Server
Running CM
3.x Software
G250 = NO
G350 = NO
G700 = NO
G250 = YES
G350 = YES
G700 = YES
G250 = YES
G350 = YES
G700 = YES
*YES
NO
NO
** Only if the
Primary Media
Server is running
CM 1.3.2 or later
** Only if the
Primary Media
Server is running
CM 1.3.2 or later
*YES
NO
*YES
*YES
LSP on
1.3.x CM
Software
LSP on 2.x
CM
Software
LSP/ESS on
3.x CM
Software
G250 = NA
G350 = NA
G700 = NO
G250 = NA
G350 = NA
G700 = NO
G250 = NA
G350 = NA
G700 = NO
G250 = NA
G350 = YES
G700 = YES
G250 = NA
G350 = YES
G700 = NO
G250 = NA
G350 = YES
G700 = YES
G250 = NO
G350 = NO
G700 = NO
G250 = YES
G350 = YES
G700 = YES
G250 = YES
G350 = YES
G700 = YES
* As long as the LSP or ESS is running a release equal to or more recent than the primary server and the LSP/ESS
release is a valid upgrade path for the release running on the primary server. LSP and ESS upgrades are
constrained by valid Communication Manager upgrade paths. This means that if an LSP or an ESS is being
upgraded to a more recent release of Communication Manager than the primary media server, the more recent
release must be a valid upgrade path for the release running on the primary server. See the New Daylight Savings
Time Rules
On March 11, 2007 new Daylight Savings Time rules will take affect in the United States and portions of Canada.
Avaya Media Servers located in the U.S. or Canada must be updated to ensure the time on the server changes
appropriately. See PSN 1027U and PCN 1585P for details
Supported Communication Manager Upgrade Paths section for a mapping of valid Communication Manager upgrade
paths. In some cases when upgrading an LSP or ESS to a more recent release of CM than the primary server,
firewall changes are required to support file synchronization between the servers.
** Primary Media Servers running Communication Manager Releases earlier than 1.3.2 are not compatible with
LSPs running later releases of Communication Manager Software.
19
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December 4th, 2006
Note: The following order of upgrading a distributed configuration with a primary server, media gateways,
LSPs, and ESSs should be followed:
1. Media Gateways (MGP and Media Modules). The order in which the Media Gateway (MGP) and Media
Modules (MM) are upgraded does not matter.
2. LSPs/ESSs
3. Primary Media Servers
If an LSP or ESS is to be upgraded to a new version of Communication Manager Software, all Media Gateways
supported by that LSP/ESS must be running the appropriate new vintages of media gateway firmware. In addition,
before a primary server is upgraded to a new release of CM software, all media gateways, media gateway media
modules, LSPs, and ESSs in the configuration must be upgraded appropriately before an upgrade of the primary
server is attempted.
LSP/ESS Compatibility Issues
There is a known issue when upgrading an LSP to a later version of Communication Manager than the primary
Media Server when the primary server is running Communication Manager releases 1.3 through 2.1. In this case a
patch must be applied to the primary server prior to upgrading the LSP to prevent system resets from occuring every
2 minutes on the LSP (Rolling reboots) after the upgrade. See PSN 877U for additional information
When upgrading an LSP to a later version of Communication Manager than the primary Media Server it is possible
that file synchronization might not work after the LSP has been upgraded. This can be caused because firewall
changes are required between releases, but it can also be caused by software problems. See PSN 796U for one
example of this problem.
G700 Media Gateway Compatibility Issues
G350 Media Gateways running MGP firmware vintages earlier than 25.23.0 do not recognize the new MM314
hardware suffix C and MM316 Media Modules. Likewise, the new MM716 Media Module is not recognized in G350
and G700 Media Gateways running MGP firmware vintages earlier than 25.23.0. The MM316 and MM716 Media
Modules are new with Communication Manager 3.1.
The MM314 is not a new Media Module, but the MM314C is based on new hardware and a new form factor. The
MM314C can be differentiated from the original MM314 by the hardware suffix. The “new” MM314 reports as
hardware suffix “C”, while older MM314 Media Modules report as a hardware suffix “B” or hardware suffix “A”.
G700 Media Gateway firmware vintages 24.xx.x (e.g., 24.17.0, 24.21.1, etc.) are not compatible with primary Media
Servers and LSPs running Communication Manager releases earlier than 3.0. For Communication Manager 2.x
releases, G700 Media Gateway firmware vintages 23.xx.x should be used.
G700 Media Gateway firmware v22.8.0 and earlier vintages are incompatible with S8300 Media Servers using
IA770 and running Communication Manager 2.1 and later releases due to port assignments. The Media Gateway
firmware must be upgraded to the latest supported version for an S8300 Media Server using IA770 and running
Communication Manager 2.1 or later software.
A maximum of 3 MM717 24-port DCP Media Modules can be installed in a single G700. The number of MM717
Media Modules supported is limited by power draw. Also, the ports on the MM717 are intended for in-building use
only. Phone lines connected to those ports are not to be routed out-of-building. Failure to comply with this
restriction could cause harm to personnel or equipment.
Media Module 711 Firmware and Hardware Dependencies
There are currently 3 distinct Media Module 711 (MM711) firmware vintages for 3 distinct MM711 hardware
vintage ranges. These distinct firmware vintage ranges are incompatible with any other MM711 hardware vintages
than the ones for which they were intended.
20
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Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Media Module 711 (MM711) hardware vintages 3 through 6 require firmware vintages lower than V19, and any
vintages greater than V19 are incompatible. MM711 hardware vintage 7 requires firmware vintages greater than
V20, but less than V57, and any other vintages are incompatible. MM711 hardware vintage 20 and above requires
firmware vintages V57 and greater, and any other vintages are incompatible.
The firmware filename structure for the MM711 shows the hardware designation since there is now a hardware
dependency on the firmware. For example, the filename MM711h7v21.fdl denotes the hardware vintage via h7 and
v21 maps to the firmware vintage.
Telephone Software Compatibility
For telephones that support software downloads, the latest telephone software available for the specific phone should
be used regardless of the release of Communication Manager software being used. However, it is not necessary or
desirable to update telephone software that is working well, unless the Communication Manager software is
upgraded. Whenever telephone software is updated, the readme file should be checked for specific Communication
Manager compatibility issues.
Some of the links below contain multiple vintages of telephone software for a given telephone. The most recent
(highest numbered) telephone software should always be used (e.g., R1.8.1 is more recent than R1.8). For some
telephones the latest telephone software available is marked as “Current” on the web pages that are linked below.
For each telephone, the most recent telephone software available when this document was issued is listed. The links
should always be checked to determine if more recent telephone software is available:
46xx IP Telephones
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=107755&temp.bucketID=108025
96xx IP Telephones
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=291687&temp.bucketID=108025
2400 Digital Telephones
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=130048&temp.bucketID=108025
6400 Digital Telephones
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=107751&temp.bucketID=108025
8400 Digital Telephones
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=107760&temp.bucketID=108025
IP Agent
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=107698&temp.bucketID=108025
IP Softphone
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=107767&temp.bucketID=108025
IP Softphone for Pocket PC
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=135860&temp.bucketID=108025
Softconsole
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=130009&temp.bucketID=108025
21
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
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Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Telephone Software Dependencies
The CM 3.0.1 features Security of IP Telephone Registration/H.323 Signaling Channel and Emergency Calls from
Unnamed IP Endpoints require IP telephone software R2.3 or later. IP telephone software R2.3 or later requires
TN799C hardware vintage 3 or later circuit packs.
The 4606, 4612, and 4624 IP terminal endpoints do not support 2.0 and later firmware.
The 4630 and 4630SW IP terminal endpoints do no support 2.1 and later firmware.
The 4690 IP terminal endpoints require 1.7.5 or later firmware to be compatible with Communication Manager 2.1.
4630/4630SW IP Telephone R2.0 and R2.0.1 firmware is not compatible with server software Releases 10 and
earlier.
The 96xx IP Telephones are supported on Communication Manager 3.0 and later releases. However,
Communication Manager 3.1 is required to enable G.722 wide band audio. Furthermore, Communication Manager
3.1.2 is required for personalization of button labels. Using Communication Manager releases earlier than 3.1.2 for
button label personalization may result in corrupted button labels.
Communication Manager does not currently provide native support for the 96xx IP Telephones; it is recommended
that the 9620 be administered as a 4610 and the 9630 be administered as a 4620/4621.
Service Pack Compatibility
The S8xx0 Series Media Servers have Communication Manager service packs available for specific software
releases. These service packs contain fixes for known issues and the latest service pack for the appropriate release
must be applied during initial installation. Furthermore, if a service pack becomes available for a given release after
installation of a media server has been completed, the service pack must be applied to bring Communication
Manager software running on the server up-to-date. Service Packs are release dependent so it is extremely important
to be sure the service pack you are applying is for the appropriate software release.
All service packs are issued with Product Correction Notices (PCN). Product Correction Notices contain important
information about the service pack and allow for automated notification via e-mail when new service packs become
available.
The application of service packs is call preserving unless noted otherwise in the PCN. This means that existing calls
remain stable while the service pack is being applied. Additionally, new calls can be initiated and signaling on
existing calls is processed while the service pack is being applied.
Be aware that a new service pack might become available on the support.avaya.com web pages, so it is best to
subscribe for automated PCN e-mail notifications or check the link directly below for the latest service pack for a
specific Communication Manager software release.
Service Packs for all releases:
Links to all service packs are available at the following link:
http://support.avaya.com/japple/css/japple?PAGE=Document&temp.bucketID=108025&temp.productID=107602&temp.documentID=200575&
temp.releaseID=129470
22
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or
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Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Communication Manager 2.0
The latest Communication Manager 2.0 (software release R012x.00.0.219.0 / Offer 219.0 launched December 8 th
2003 in the U.S.) software update is available at the following link:
http://support.avaya.com/japple/css/japple?temp.documentID=157671&temp.productID=129452&temp.releaseID=156181&temp.bucketID=108
025&PAGE=Document
Communication Manager 2.0.1
The latest Communication Manager 2.0.1 (software release R012x.00.1.221.1 / Offer 221.1 launched February 9 th
2004 in the U.S.) software update is available at the following link:
http://support.avaya.com/japple/css/japple?temp.documentID=159751&temp.productID=129452&temp.releaseID=159639&temp.bucketID=108
025&PAGE=Document
Communication Manager 2.1
The latest Communication Manager 2.1 (software release R012x.01.0.411.7 / Offer 411.7 launched July 12 th 2004 in
the U.S.) software update is available at the following link:
http://support.avaya.com/japple/css/japple?temp.documentID=195615&temp.productID=129452&temp.releaseID=162392&temp.bucketID=108
025&PAGE=Document
Communication Manager 2.1.1
The latest Communication Manager 2.1.1 (software release R012x.01.1.414.1 / Offer 414.1 launched September 7 th
2004 in the U.S.) software update is available at the following link:
http://support.avaya.com/japple/css/japple?temp.documentID=201992&temp.productID=129452&temp.releaseID=201996&temp.bucketID=108
025&PAGE=Document
Communication Manager 2.2
Communication Manager 2.2 (software release R012x.02.0.111.4 / Offer 111.4 launched January 10 th 2005 in the
U.S.) service pack is available at the following link:
http://support.avaya.com/japple/css/japple?temp.documentID=226414&temp.productID=136527&temp.releaseID=212033&temp.bucketID=108
025&PAGE=Document#2.2_svc_pack
Communication Manager 2.2.1
Communication Manager 2.2.1 (software release R012x.02.1.118.1 launched November 7 th 2005 in the U.S.) service
pack is available at the following link:
http://support.avaya.com/japple/css/japple?temp.documentID=278936&temp.productID=136527&temp.releaseID=212033&temp.bucketID=108
025&PAGE=Document
Communication Manager 2.2.2
The latest Communication Manager 2.2.2 (software release R012x.02.2.122.0 launched April 3 rd 2006 in the U.S.)
service pack is available by doing the following:
1. Go to http://support.avaya.com in a web browser and clock Download Center
2. Click on Download My Software and log in
3. Click on Latest TN Circuit Pack, Media Server, and Media Gateway Firmware and Software
Updates
4. Click on GA load 122.0 in the Communication Manager 2.2 Release row of the Software Update table
for Media Servers running Communication Manager
5. Click on Latest Avaya Communication Manager 2.2.2 Service Pack
23
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
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Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Communication Manager 3.0
There are two service packs for Communication Manager 3.0. One service pack is for SIP enabled configurations
and the other is for non-SIP enabled configurations. The service pack for SIP enabled configurations is not call
preserving when it is activated. Communication Manager 3.0 (software release R013x.00.0.340.3 launched June 13 th
2005 in the U.S.) service packs are available at the following link:
http://support.avaya.com/japple/css/japple?temp.documentID=236672&temp.productID=136527&temp.releaseID=228560&temp.bucketID=108
025&PAGE=Document
Communication Manager 3.0.1
Communication Manager 3.0.1 (software release R013x.00.1.346.0 launched October 3 rd 2005 in the U.S.) service
pack is available at the following link:
http://support.avaya.com/japple/css/japple?temp.documentID=276193&temp.productID=136527&temp.releaseID=228560&temp.bucketID=108
025&PAGE=Document
Communication Manager 3.1
The latest Communication Manager 3.1 (software release R013x.01.0.628.6 launched February 20 th 2006 in the
U.S.) service pack is available by doing the following:
1. Go to http://support.avaya.com in a web browser and clock Download Center
2. Click on Download My Software and log in
3. Click on Latest TN Circuit Pack, Media Server, and Media Gateway Firmware and Software
Updates
4. Click on GA load 628.6 in the Communication Manager 3.1 Release row of the Software Update table
for Media Servers running Communication Manager
5. Click on Latest Avaya Communication Manager 3.1 Service Pack
Communication Manager 3.1.1
The latest Communication Manager 3.1.1 (software release R013x.01.1.628.7 launched March 13 th 2006 in the U.S.)
service pack is available by doing the following:
1. Go to http://support.avaya.com in a web browser and clock Download Center
2. Click on Download My Software and log in
3. Click on Latest TN Circuit Pack, Media Server, and Media Gateway Firmware and Software
Updates
4. Click on GA load 628.7 in the Communication Manager 3.1.1 Release row of the Software Update table
for Media Servers running Communication Manager
5. Click on Latest Avaya Communication Manager 3.1.1 Service Pack
Note: A different service pack should be used for S8720 Media Servers running Software Duplication on
Communication Manager 3.1.1 releases. This special Software Duplication service pack is available at the CM 3.1.1
service pack link referenced above.
Communication Manager 3.1.2
The latest Communication Manager 3.1.2 (software release R013x.01.2.632.1 launched June 5 th 2006 in the U.S.)
service pack is available by doing the following:
1. Go to http://support.avaya.com in a web browser and clock Download Center
2. Click on Download My Software and log in
3. Click on Latest TN Circuit Pack, Media Server, and Media Gateway Firmware and Software
Updates
4. Click on GA load 632.1 in the Communication Manager 3.1.2 Release row of the Software Update table
for Media Servers running Communication Manager
5. Click on Latest Avaya Communication Manager 3.1.2 Service Pack
24
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
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Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
Communication Manager Installations & Upgrades
The latest up-to-date documentation can be found on support.avaya.com using the following navigation path:
1. Enter http://support.avaya.com in a web browser.
2. Select FIND DOCUMENTATION and TECHNICAL INFORMATION by PRODUCT NAME
3. Select the appropriate product (e.g., S8700-Series Media Servers)
4. Select Installations, Migrations, Upgrades & Configurations
5. Select the desired release (e.g., 3.1/3.1.1) and click the right arrow. Then select the desired document.
There is no longer any Communication Manager software shipped on the hard disk drive for the S8xx0 Media
Servers. The hard drive must be formatted and populated with software by using the software CD delivered with the
Media Servers.
Because the hard drive is reformatted for upgrades to Communication Manager 2.0 and later, a pre-upgrade software
update must be applied to release 1.2 and 1.3 prior to upgrading to release 2.0 and later so that the server
configuration settings can be backed up and restored. Communication Manager 1.3.1 does not require a pre-upgrade
software update because the required fix is already in the launched load of software. Communication Manager 1.3
does require pre-upgrade software update unless service pack/software update 03.0.526.5-6111 or later is already
applied, since it includes the required fix.
When installing Communication Manager 2.2 and later releases on an S8300B Media Server, the installation fails if
the hard drive is loaded with Remaster Program (RP) 3-11 software and TFTP via the service port is the installation
method used. The version of RP software on the S8300 hard drive can be checked via the label affixed to the top of
the hard drive. A CD-ROM drive and the Communication Manager software CD can be used to work around this
issue.
When upgrading from Communication Manager 2.x to 3.x releases pre-upgrade patches are required.
Communication Manager 1.x to Communication Manager 3.x Upgrades
CM 1.x (loads 110.4, 526.5, and 536.1) to 3.x high-level S8700 Media Servers upgrade steps:
Note: Any upgrade from 1.x to 3.x requires a new license file.
1.
Use the appropriate CM 3.x Product Documentation on support.avaya.com.
CM 1.x (loads other than 110.4, 526.5, and 536.1) to 3.x high-level S8700 Media Server upgrade steps:
Note: Any upgrade from 1.x to 3.x requires a new license file.
1. Perform the usual pre-upgrade activities such as checking for alarms, observing the server for busyout
conditions, etc.
2. Contact the RTS to acquire an erase_mbr pre-upgrade patch for the appropriate 1.x software load. Then, apply
the pre-upgrade patch on the Media Server.
3. Backup the server using the Linux Migration Backup/Restore.
4. Put the CM 3.x software CD in the CD-ROM drive and issue the erase_mbr command from the bash. The
erase_mbr command can be run by a craft login.
5. Reboot the server. The server should boot into the CM 3.x installation software on the CD-ROM. This can be
verified by ensuring the installation screens are in color.
6. Perform the CM 3.x installation using the “Installing and Configuring the Avaya S8700 Series Media Server,
Release 3.0” document. Specifically, refer to Chapter 3, “Installing Communication Manager Software” pages
37 – 41.
7. Apply the latest Communication Manager 3.x Service Pack on the Media Server. The latest CM 3.x Service
Pack is available on support.avaya.com.
8. Restore the server from the backup.
25
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
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Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
9.
If the load being upgraded from is earlier than 1.3.1 (load 531), reconfigure the server using the Maintenance
Web Pages.
CM 1.x to 3.x high-level S8300 Media Server upgrade steps:
Note: Any upgrade from 1.x to 3.x requires a new license file.
1. If the S8300 server is an S8300A this upgrade will require a migration to an S8300B Media Server. The S8300B
can be distinguished from the S8300A because the S8300B is labeled “S8300B” on the faceplate and the color
of the faceplate is gray. To distinguish an S8300B server from an S8300A server remotely, a “free –b”
command can be issued from the bash to determine the total memory available on the server. The S8300B
server will show total memory available as “528072704” and an S8300A will show less total memory available.
2. Backup the server via Linux Migration Backup.
3. If the existing server is an S8300A, replace it with an S8300B. This is not a free upgrade. Perform a standard
S8300A to S8300B Media Server migration without completing the restore step on the server. Use the
“Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server document.
Specifically, refer to Chapter 5, “Upgrading an existing S8300A to R2.2” pages 209-252. Stop at the step just
before the section header “Restoring Data”.
4. Apply the latest Communication Manager 3.x Service Pack on the Media Server. The latest CM 3.x Service
Pack is available on support.avaya.com.
5. Restore the server from the backup.
6. Configure the server using the Maintenance Web Pages.
7. Complete the remainder of the upgrade steps. Refer to the “Installation and Upgrades for Avaya G700 Media
Gateway and Avaya S8300 Media Server” document. Specifically, refer to Chapter 5, “Upgrading an existing
S8300A to R2.2” pages 263-280.
Communication Manager 2.x to Communication Manager 3.x Upgrades
CM 2.x (load 219.0, 221.1, 411.7, 414.1, and 111.4) to 3.x high-level S8300, S8500, and S87x0 Media Server
upgrade steps:
Note: Any upgrade from 2.x to 3.x requires a new license file and a pre-upgrade patch.
1. Use the appropriate Product Documentation on the documentation CD or on support.avaya.com.
CM 2.x (loads other than 219.0, 221.1, 411.7, 414.1, and 111.4) to 3.x high-level S87x0 Media Server upgrade
steps:
Note: Any upgrade from 2.x to 3.x requires a new license file and a pre-upgrade patch.
1. Backup the server.
2. Place the CM 3.x software CD in the CD-ROM drive. Run the remaster command from the bash and reboot the
server. Note: the remaster command is not available on CM releases earlier than 2.0.1.
3. The server will boot to the original installation software, which will be running a black-and-white character
mode installation. The original installation software will load and boot into the CM 3.x installation software
from the CD-ROM. This can be verified by ensuring the installation screens are in color after the second reboot.
4. Perform a standard 3.x installation using the “Installing and Configuring the Avaya S8700 Series Media Server,
Release 3.0” document. Specifically, refer to Chapter 3, “Installing Communication Manager Software”.
5. Restore the server from the backup.
CM 2.x (loads other than 219.0, 221.1, 411.7, 414.1, and 111.4) to 3.0.1 high-level S8300 and S8500 Media
Server upgrade steps:
Note: Any upgrade from 2.x to 3.0.1 requires a new license file and a pre-upgrade patch.
1. Backup the server.
2. Place the CM 3.x software CD in the CD-ROM drive. Run the remaster command from the bash and reboot the
server. Note: the remaster command is not available on CM releases earlier than 2.0.1.
26
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
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Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
3.
4.
5.
8.
9.
The server will boot to the original installation software, which will be running a black-and-white character
mode installation. The original installation software will load and boot into the CM 3.x installation software
from the CD-ROM. This can be verified by ensuring the installation screens are in color after the second reboot.
Perform the 3.x installation using the appropriate installation document for the media server.
Install the latest CM 3.0.1 Service Pack.
Restore the server from the backup.
Complete the remainder of the upgrade steps.
Expanded Meet-Me Conferencing (EMMC) Compatibility
CM & EMMC
RELEASES
EMMC 1.0.16
EMMC 1.0.17
CM 3.1.x
and Later
NO
YES
CM 3.0.x
YES
YES
CM 2.x and Earlier
Not Supported
Not Supported
A value of YES indicates that the specified Communication Manager and EMMC releases are compatible. A value
of NO indicates that they are not compatible.
Integrated Management
The latest updates for Integrated Management applications can be accessed from the following links:
Fault and Performance Manager
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=139474&temp.bucketID=108025
MultiSite Administration
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=139470&temp.bucketID=108025
Network Management
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=158280&temp.bucketID=108025
Proxy Agent
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=139482&temp.bucketID=108025
Site Administration
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=139469&temp.bucketID=108025
Voice Announcement Manager
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=139476&temp.bucketID=108025
VoIP Monitoring Manager
http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=139480&temp.bucketID=108025
Integrated Management Dependencies
Upgrading IM application software releases 1.3 and earlier to 2.1 requires a two-step (release) upgrade process for
the Integrated Management offers. 2.1 IM offers contain both a 2.0 and 2.1 software CD. An upgrade from 1.3 and
earlier IM releases to 2.1 requires an upgrade to 2.0, then an upgrade to 2.1. Upgrading directly to release 2.1 results
in loss of previously saved data.
27
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
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Communication Manager Software & Firmware Compatibility Matrix
December 4th, 2006
The Avaya Installation Wizard (AIW) is recommended for all new media server installations involving
Communication Manager. AIW should be updated to the latest version on the support web pages to properly support
installations of Communication Manager:
http://support.avaya.com/avayaiw/
28
©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
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BDH
