Security Vetted – SC/CTC
Robert Lovett MBCS
Berkshire
Contact Number (mobile): 07828848123
Email Personal: rob.lovett@losol.co.uk
PROFILE
An experienced level 4, full Project lifecycle, delivery focused Senior Project Manager, within Change Managed, AGILE
APM PMO Environments capable of direct Client Management. Experienced within Communications, Information
Systems and Software Delivery arenas. Covering Service Delivery, Infrastructure, Telco and Commercial Software
solutions delivery, providing end to end programme project delivery globally, in person or through virtual teams for
Public, Private sector organisations and contracts. A self-motivated professional with proven leadership and managerial
responsibility, experienced with interaction throughout all levels of organisations, external clients, contractors and
external service providers in a productive, pro-active and constructive manner. Acclimatised to tight deadlines, risk
mitigation, budget control, benefit management and problem solving in testing and stressful, challenging
environments.
INDUSTRY SECTOR HIGHLIGHTS
Retail
John
Lewis/Colouricious
Telecoms
Colt
Healthcare
TLC/AOK
Public Sector
MOD/NHS
Software
Micro Focus
Utilities
British
Gas/SSE
Finance
Thomson
Reuters/LME/Zurich
KEY SKILLS and EXPERIENCE
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Senior Project Manager: Full transformation and refresh, replication, renovation and transition of internal IT
infrastructure and systems as part of the client’s main strategic programmes.
Senior Project Manager: Financial services implementation programme, partnership lead.
Senior Project Manager: High profile Affiliate Programmes lead, for strategic group expansion. Preferential
Network customers Programme lead for AGILE operational deployments and on-boarding.
Project Manager: Change Initiatives, IT infrastructure and Commercial Software Project Solutions Delivered
Globally.
Programme Manager: Professional and Managed services delivery across EMEA and the Emirates.
Project Manager: N&C delivery of DII(f) Incremental products throughout the UK for several sites.
Senior PMO Manager: PMO programme support team lead for N&C implementation across MOD installations
as part of multiple DII(f) programmes
EMPLOYMENT HISTORY
Senior Project Manager | The London Clinic
Oct 2014 – Present
Infrastructure Transformation Programme delivering an end to end, full lifecycle IT transformation of out of life, out of
warranty and un-fit for purpose infrastructure, solutions and non-commercially viable solutions to a build for purpose
and future proof partial greenfield solution accommodating advanced security and data protective, cloud, legislative
considered requirements for a modern state of the art world leading medical practice. Allowing for cutting edge
medical facilitation through enhanced IT, in house and remote, managed centrally through virtual controls.
Software Renovation Programme delivering a full lifecycle re-shape of out of life, out of warranty and un-fit for
purpose software, solutions and non-commercially viable industry specific/corporate generic communication tools to
include MS Lync, into a built for purpose scalable solution accommodating advanced security and data/legal/medical
protective, requirements for a modern state of the art world leading medical practice. Allowing for enhanced medical
facilitation through enhanced IT and training, in house and remote, managed centrally through virtual controls
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Security Vetted – SC/CTC
Senior Project Manager | John Lewis Partnership Services
July 2014 – Sept 2014
Strategic financial services expansion across the John Lewis Group, foreign exchange (forex), credit cards, store
card/credit full end to end strategic adaptation, creation and development. Trial deployments across several proof of
concept sites prior to handover to internal team for full deployment across a separate programme post acceptance.
Senior Project Manager | Colt Technology Services
Aug 2012 – July 2014
Colt Group Companies Programme: Strategic partner collaboration management, for Portfolio Strategy and
Architecture programmes. Leading complex, group level projects to implement the group’s expansion of pioneering
Cloud/Agile/Managed services platforms utilising ITIL v3 best practice solutions globally, in line with group investor’s
objectives. Portfolio value of £25mil with an average project Capex estimated around £4-5mil. Sponsored directly
through Colts EXCO and Fidelity Investors.
Enterprise Network Service Programme: Pathfinder project management of Colts largest customers, solution
resolution to the customer’s tight timescales and internal restricted budget in order to maintain client engagement and
reduce fined cost/loss of revenue to Colt. Feeding into and enabling/scoping a programme of work to perform similar
solution resolutions to the entire Enterprise Network service of Colt. Preventing a loss to Colt, in the region of £50mil +
over 5years, £15mil from the pathfinder project. Programmes total TCV £100M+ through 8-10 high value financial and
medical customers.
Customer Solution Implementation/Deployments and eBond API Solutions: Customer implementations of AGILE
delivered API eBond`s between service operational environments for preferential solution customers. Alignment of ITIL
v3 service delivery environments and operational teams, support and service to customer specification based upon a
built out and separately managed generic service offering. Industrialising a standard offering for customers/solutions
engagement to utilise as a foundation and platform.
Project Manager | Micro Focus International
Oct 2011 – Aug 2012
Providing full project lifecycle managed delivery of complex change initiatives/projects both commercially and
internally to the business and global clients as per business and client requirements.
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Business Transformation
Implementation and investigation of business conduct improvements throughout the corporation, process
changes and corporate strategy direction management to ensure efficient industry best practice appliance
where required, including legal and legislative compliances.
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Infrastructure Utilisation/Refresh
Company internal infrastructure programme management, implementation of projects to enhance and update
businesses capability and efficiency in line with IT best practice and industry standards for all global sites,
business continuity and disaster recovery.
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Change Management
Business change programme projects/initiatives, spanning investigation of and delivery of business
improvements, strategic implementations, SaaS integration, large, complex implementations spanning all
areas of business requirement and usage to enable corporate competitive facilitation and improvement.
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Software Delivery
Commercial and internal software solution implementation for external clients and as per internal
business improvement needs. Full coverage of the software delivery lifecycle for custom, complex and
tailored software solutions as per client and corporate requirements.
In addition to the above areas covered within this role, multiple disciples were applied concurrently throughout many
programme projects to increase effective delivery of tailored requirements.
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Security Vetted – SC/CTC
Programme Manager | Dimension Data
July 2011 – Oct 2011
Programme Manager, Delivering end to end solutions for minor to medium complexity projects spanning EMEA and the
Emirates, through remote project teams. The role encompasses delivery of Professional, Managed Infrastructure and IT
service, VOIP and telephonic service projects as per the client’s contractual requirements utilising a unique
methodology to Dimension Data, PRIMER (PRINCE2 and PMBOK 4th ed. hybrid)
Direct client management, virtual management prior to and during the implementation of services utilising 12+ diverse
sub contracted companies and locally sourced engineers and resources across this global roll out. Financial, cost driven,
budget focussed programme implementation management work with a heavy focus on remote management of remote
global project teams within tight service level agreements.
Project Manager | Hewlett Packard Enterprise Defence services.
Jan 2011 – July 2011
This role provides business focus and direction for the Network and Communications (N&C) implementation within the
Defence Information Infrastructure (Future) - DII(f) - programme. The role encompasses leadership, planning, direction
and execution of the implementation of 5,000+ UADs across several hundred sites utilising several third party suppliers
and a 50+ strong programme and project management team in order to regain the initiative and delivery impetus for
the broader DII(f) programme. This is a critical implementation for the DII(F) programme achieving significant
implementation savings (£25m+) and affecting revenue streams in excess of £10m per year.
The role encompasses Delivery Project Management of change projects (£1m /month new business) this is a security
vetted, business focussed, cost driven role with extensive client relationship interface and expectation management.
Senior PMO Manager | Hewlett Packard Enterprise Defence services.
Oct 2009 – Jan 2011
Team lead for all programme coordination and financial effort to the programmes projects. Reporting directly to the
Programme Directors and senior stakeholders, responsibilities included sharing the programme manager’s
responsibilities with a senior resource manager within the Programme. Security vetted role.
 Training and supervision of co-ordination team.
 Training of Project Managers in project tools and processes.
 Responsible for financial monitoring of the change programme
 Work package delegation to Project Managers
 Joint responsibility of Project Manager Workloads and resource management alongside Senior Project
Managers.
 Designer and controller of all project management tools and software.
 Responsibility of maintaining and reporting against Key milestones for on-going projects.
 Responsible for changes in processes and ensuring maximum efficiency as required.
 Involvement with all levels of management and departments of the Atlas Consortium and its partners, to
enable the delivery of projects as required.
 Close working relationships with all sub-contractors at every level.
Programme Coordinator | Hewlett Packard Enterprise Defence services.
Oct 2009 – April 2010
Providing the provision of planning and control to the programmes projects.
Setting in place the ability to report, security vetted role.
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Administrative support to the PMO
Supporting more than 500 projects within the programme with a value of between £30k and £800k per project
all within an individual SLA of 82 days.
Maintenance of projects and providing the ability to report on them.
Problem solving
Work package distribution
Reported directly to Programme manager
The work involved very close working relationships with the programmes sub-contractors inclusive of training
and providing outlook to the programmes processes and tools.
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Security Vetted – SC/CTC
Project Manager Marketing | Colouricious Productions
June 2009 – Sept 2009
Running of the day to day effort and management of a small marketing team within an up and coming productions
company. Initially taken on to manage a recently launched TV series. Major areas covered e-commerce and emarketing.
Colouricious upon my employment had recently finished filming of a new production for TV, a craft show aimed at and
involved with “Sky Style” and the “Country life channel” publics and demographic. The project team, headed up the
marketing for this programme.
 Project team of 5 inclusive of myself, working with various other departments and external partnership
companies.
 I reported direct to the CEO.
 Small craft TV production, launch and PR management
 E-Commerce campaign involving a moderately sized 10,000 strong canvas, targeted email marketing campaign
spaced out over 6months which was inclusive of launch and post screening.
 Creation and management of the shows brand image, including the launch of the new interactive website.
 Inherited responsibilities included primary and use of secondary market research of the shows merchandise
and DVD production for post screen purchases.
TRAINING and QUALIFICATIONS
APMG AGILE Project Management Practitioner
APMG AGILE Project Management Foundation
OGC PRINCE 2 Project Management Practitioner (P2R/772837)
OGC PRINCE 2 Project Management Foundation (P2R/772837)
APM Project Management
OGC ITIL v3 Foundation
SUMMIT D – Software Delivery Lifecycle
SIX SIGMA White Belt
IOSH Certified CDM Management of Safety (5029)
BA (Hons) Marketing
Diploma in Engineering
Diploma in Business Management
NSG Security Level 1
Global Anti-Bribery, Corruption and Market Abuse
Microsoft Project Server (MSPS) 2007 for Team Members
European computer driving licence
(The Knowledge Academy)
(The Knowledge Academy)
(Project Performance Consulting)
(Project Performance Consulting)
(ILX Group PLC)
(Global Knowledge)
(Coopers & Lybrand Trainers)
(The Six Sigma Way)
(Logic SHE Solutions)
(University of Portsmouth)
(University of Portsmouth)
(University of Portsmouth)
(National School of Government)
(Thomson Reuters Accelus)
(Hewlett Packard Trainers)
(DII Ministry of Defence)
INTERESTS and HOBBIES
Field Hockey player/coach/umpire, Skiing Alpine/Tour, Golf and is a keen hill walker/expedition leader and adventure
trainer
Ongoing charity work includes: Trailwalker for Oxtam and the Ghurka Trust, 100km walk across the south downs in aid
of raising awareness for the Ghurka`s and Oxfam and a recent expedition to Everest base camp and the Gokyo valleys in
aid of Macmillan Cancer Trust.
OSH Health and Safety CDM, IOSH Health and Safety CDM, IOSH
IOSH Health and Safety CDM, IOSH Health and Safety CDM, IOSH Health and Safety CDM,
Team Lead, Team Lead, Team Lead, Team Lead, Team Lead, Team Lead, Team Lead, Team Lead, Team Lead, Team Lead, Lead, Team Lead, Team Lead,
Team Lead, Team Lead, Manager, Manager, Manager, Manager, Manager, Manager, Manager, Manager, Manager, Manager, Manager, Manager,
Manager, Manager, Manager, Manager, Manager, Manager, Manager, Manager, Manager, Manager, Manager, Manager, Manager, Manager,
Manager, Manager, Manager, Manager, Manager, Manager, Manager,Manager,Delivery, Delivery, Delivery, Delivery, Delivery, Delivery, Delivery,
Delivery, Delivery, Delivery, Delivery, Delivery, Delivery, Delivery, Delivery, Delivery, Delivery, Delivery, Delivery, Delivery, Delivery, Delivery, Delivery,
Delivery, Delivery, delivery, Delivery, PMO, PMO, PMO, PMO, PMO, PMO, PMO, PMO, PMO, PMO, PMO, PMO, PMO, PMO, PMO, PMO, PMO, PMO,
PMO, PMO, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site, Site,
Client, Client, Client, Client, Client, Client, Client, Client, Client, Client, Client, Client, Client, Client, Client, Client, Client, Client, Client, SC, SC, SC, SC,
SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, SC, Project, Project,
Project, Project, Project, Project, Project, Project, Project, Project, Project, Project, MS Project, MS Project, MS Project, MS Project, MS Project, MS
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Security Vetted – SC/CTC
Project, MS Project, Primavera, Primavera, Primavera, Primavera, Primavera, Health, Health, Health, Health, Health, IT, IT, IT, IT, IT, IT, IT, IT, IT, IT, IT,
IT, IT, IT, IT, IT, IT, IT, IT, IT, IT, IT, IT, IT, IT, IT, IT, IT, IT, IT, IT, IT, IT, Service, Service, Service, Service, Service, Service, Service, Service, Service, Service,
Service, Service, Service, Service, Service, Service, Service, Service, Service, Service, Service, Service, Service, Service, Service, Service, Service, Service,
Service, Service, Service, Service, Service, Service,
Security Cleared, Security Cleared, Security Cleared, Security Cleared, Security Cleared, Security Cleared, Security Cleared, Security Cleared, Security
Cleared, Security Cleared, Security Cleared, Security Cleared, Security Cleared, Security Cleared, coordinator, coordinator, coordinator, coordinator,
coordinator, coordinator, coordinator, coordinator, coordinator, coordinator, coordinator, coordinator, coordinator, coordinator, coordinator,
coordinator, coordinator, coordinator, coordinator, Programme, Project, Programme, Project, Programme, Project, Programme, Project, Programme,
Project, Programme, Project, Programme, Project, Programme, Project, Programme, Project, Programme, Project, Programme, Project, Programme,
Project, Defence, Defence, Defence, Defence, Defence, Defence, Defence, Defence, Defence, Defence, Defence, Defence, Defence, Defence, Defence,
Senior, Senior Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior,
Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior, Senior,
Senior, Senior, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile,
Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile,
Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile, Agile,
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