Ajay Kumar (MCP, MCSA, MCSE 2003, MCTS 2008) Mobile:- +91-9686578939 Ajay Kumar (MCP, MCSA MCSE 2003, MCTS 2008) Experience Summary 5+ years of experience in IIS, Windows 2003 administration including Active Directory, DHCP, DNS, include proficiency in all aspects of application, live portal deployment and integration, system monitoring, administration, and security. Strong experience performing in delivery of Microsoft Enterprise Implementations. Experienced in upgrading all Microsoft application platforms to latest versions. Integrate Microsoft technology to external systems, e.g., LDAP, Active Directory and others. Enhance existing architecture by implementing high availability components for all Microsoft platforms. Expertise in Remote administration via Team Viewer, Goto Meeting, Goto Assist and WebEx. Training requirements and Knowledge acquiring and transferring. Experience in the IT infrastructure support worked in various roles providing -Data center services, Windows Server Administration. Familiar with troubleshooting principles, methodologies, and issue resolution techniques. Maintain system documentation as systems change. Ability to work with little direction or supervision and deliver results that are on-time and 'First time right'. Technology Experience Expertise Windows server 2003 server installation, configuration and administration. Experience of design & implementation of windows server based infrastructure solution. Installation & maintenance of windows server as domain Controller & Configuration of Active Directory Services including monitoring, replication, backup. Configuration of DNS & DHCP services. Hosting websites/portals/ ASP.NET applications in IIS 6.0 in intranet as well as in internet widely. IIS Administration (IIS Authentication, Access Control with IIS, IIS Certificates, Auditing IIS, Metabase) Performance Tuning in IIS, Logging activity in IIS, Ajay Kumar (MCP, MCSA, MCSE 2003, MCTS 2008) 1 Ajay Kumar (MCP, MCSA, MCSE 2003, MCTS 2008) Mobile:- +91-9686578939 Scalability in IIS. Experienced Monitoring & Managing Site activity, Working with virtual directories in IIS Deploying SSL certificates to the existing applications, portals and web sites, Securing portals, web sites and applications in IIS 6.0 using security certificate (SSL) Deploying & managing secure IIS 6.0 solutions, Performing & optimizing IIS 6.0 performance Windows Patch Management through Software Update Services (SUS) WSUS 3.0 Managing Volume Shadow Copy Remote Administration Windows 2003 Administration SQL Administration & Maintenance. Symantec Cooperate 10.1 Administration Professional Memberships / Certifications Professional Certification MCP, MCSA, MCSE 2003, MCTS 2008 Certified with MCP ID 5666030 Experience Profile – Key Projects AFFILIATED COMPUTER SERVICES PVT. LTD. Duration: Aug 2009 to till date Overview:ACS is a premier provider of diversified business process outsourcing BPO, ITO, Application Services, Finance & Accounting and information technology (IT) services and solutions to commercial and government clients worldwide. ACS is recognized as one of the best performing companies. As a FORTUNE 500 company with people and facilities worldwide, ACS teams with clients daily to capably and consistently consolidate IT environments, address technology challenges and provide our clients with additional opportunities. www.acs-inc.com Role Description: Infrastructure Management Analyst Carried out the following activities: Administer Active Directory, file and print sharing, and user access to shared folders, user account creation, Group Policy creation and troubleshooting. Citrix administration and application installation in the Enterprise level environment. Hands-on knowledge of Citrix administration tools, publishing applications, URL’s and resources. MS OCS 2007 R2 Instant messaging & web conferencing installation and administration, troubleshooting. Ajay Kumar (MCP, MCSA, MCSE 2003, MCTS 2008) 2 Ajay Kumar (MCP, MCSA, MCSE 2003, MCTS 2008) Mobile:- +91-9686578939 Resolving potential issues; and participating in team support rotation. Responsible for day-to-day support of MS OCS 2007 R2 implementation as well as delivering new functionality via project work. MS SQL 2000/2005 installation, administration, backups and troubleshooting. Good working knowledge of application integration and testing. Web Services administration and SSL certificate installation. IIS Administration (IIS Authentication, Access Control with IIS, IIS Certificates, Auditing IIS) Performance Tuning in IIS, Logging activity in IIS, Scalability in IIS, Monitoring & Managing Site activity, working with virtual directories in IIS Planning, implementing and managing Active Directory, Disaster recovery plan for Active Directory. Windows patch management through Software Update Services (WSUS 3.0) Working in ticketing system tool e.g Remedy (Action Request System) 6.0 Stay current on new MS technologies and present forward-thinking technical solutions/enhancements to the team/customer for approval/implementation Maintain and work in a test environment that closely emulates customer’s actual environment – utilize this for change control and testing prior to rolling into production environment. Ensure customer systems are protected through latest patch management and anti-virus technologies. Respond to customer tickets promptly – completely document issues to successful resolution. Pyramid IT Inc Pvt. Ltd. CMMi Level 4 Duration May 2008 – 10 Aug 2009 (1.5 Years) Overview:Pyramid Consulting Inc. provides a variety of portfolio offerings for Information Technology organizations including IT staffing, offshore development, business intelligence, ERP customization, document management and data warehousing. These solutions are targeted to corporations in the Global 1000, government, and mid-sized markets with the goal of assisting IT groups to achieve operational optimization. www.pyramidci.com, www.finedocs.com Project Description: a) FineDocs - Document Management System (DMS) FineDocs is a robust, yet easy to use web-based Document Management Software built on the scalable and secure Microsoft .Net platform. The state of art technology comes with an integrated scanning, document management, business process workflow and form processing software enabling enterprises to digitize documents and automate manual processes, thus adding agility and flexibility for quick decision making on ever-changing market dynamics. b) FineFlow –Business Process Management System (BPM) FineFlow is a .Net based enterprise business process workflow solution to Design, implement, manage and optimize business processes. FineFlow is comprehensive business process management software that helps business users & IT staff to collaborate to solve complex business situations. In short it is basically related to the generation of form and its approval and rejection on various level of employee in the company. Role Description: Server Support Engineer/Software Implementation Executive Ajay Kumar (MCP, MCSA, MCSE 2003, MCTS 2008) 3 Ajay Kumar (MCP, MCSA, MCSE 2003, MCTS 2008) Mobile:- +91-9686578939 Carried out the following activities: Experience in exceptional consulting and client management skills, including network designing, server administration, program management organization, project planning etc. Exposures in Product implementation, customization, debugging, user acceptant testing and support Active Directory Backup, Restore and disaster recovery, AD Deployment, AD Replication, AD Restore, FSMO Roles, Group Policy. Maintaining File servers, File Replication Service, Disk quotas, Volume shadow copy. Installing, configuring & administering Microsoft DHCP server. Installing, configuring & administering Microsoft DNS server. Periodic review of server performance parameters, Managing disaster recovery process and periodic testing. IIS (Internet Information Server) 5.0/ 6.0/ 7.0 architecture and troubleshooting issues. Deploying/Publishing website of ASP.NET, creating FTP servers in IIS 5.0, 6.0, 7.0 widely Intranet/Internet. Hosting websites in IIS in intranet as well as in internet. IIS Administration (IIS Authentication, Access Control with IIS, Certificates, Auditing. Performance Tuning in IIS, Logging activity in IIS, Scalability in IIS. Monitoring & Managing Site activity, Working with virtual directories in IIS, Managing IIS Metabase, Working with SSL Certificates Database SQL 2000/2005 server regarding installation, troubleshooting, creating database, backup, restore, scripts, functions, import, export etc. Provide on-site/remote administration via citrix production support applications during 24/7 model with the occasional need for the support outside of the regular working hours. Installing patches for new customization as & when needed or required by client. Determine the probable cause and logically take the caller through a step-by-step problem determination procedure, using telephone support. Ability to diffuse volatile situations when distressed or irate customers call for support. Use initiative to find ways of solving incidents issues. Sunrise Institute of Education & Technology Duration Jun 2005 – May 2008 (3 Years) Role Description: System Administrator Carried out the following activities: Experience in deploying, maintaining and supporting windows 2003 server and domain infrastructure and network. Implement secure group policies/procedures to ensure information confidentiality and security. Implementing Active directory infrastructure including security, policies, working on Win 2003 Server. Installation/configuring, maintenance of DHCP, DNS, Active Directory backups etc. Monitor network to ensure network availability to all users and performance necessary. Maintenance of server workstations, LAN, WAN maintenance of IT infrastructure like PC’s, Switches, LAN cabling networking, and system recovery procedures etc. Deploying/Publishing website of ASP.NET, creating FTP servers in IIS 5.0, 6.0, on Intranet/Internet. Ajay Kumar (MCP, MCSA, MCSE 2003, MCTS 2008) 4 Ajay Kumar (MCP, MCSA, MCSE 2003, MCTS 2008) Mobile:- +91-9686578939 Virtualization using Microsoft Virtual PC 2007. Database SQL 2000/2005 server installation, creating database, backup, restore, scripts, function & troubleshooting on the same. Installing, configuring network printers and desktop printer for the users & internet services. Technical Certifications/Diploma’s 02 year HDSE (Honors Diploma in Software Engineering) from Aptech Computer Education 2001-2002. MCP (Microsoft Certified Professional) from Microsoft with ID 5666030 MCSA (Microsoft Certified System Administrator) from Microsoft with ID 5666030 MCSE (Microsoft Certified System Engineer) from Microsoft with ID 5666030 MCTS (Microsoft Certified Technology Specialist) from Microsoft with ID 5666030 Personal Details Date of birth: 30th Oct 1982 Martial status: Married Languages known: Hindi, English Nationality : Indian Passport No.: H 3816 288 Mobile No:- +91-9686578939 E-mail Id:- ajaykr885@yahoo.co.in *Note: - You can check my Microsoft certifications status using my transcript ID: - 765041 and access code: - ajayg885 https://mcp.microsoft.com/authenticate/validatemcp.aspx Ajay Kumar (MCP, MCSA, MCSE 2003, MCTS 2008) 5