BSA 375
The University gratefully acknowledges the contribution of the following professionals to the completion of this course.

Steve Northam, MA, Faculty Member, University of
Phoenix.

Blair Smith, MBA, CDP, CDRP, Associate Dean,
University of Phoenix.

Rachel Anderson, Curriculum Development
Manager, College of Information Systems and
Technology.

Adam Honea, Ph.D., Dean, College of Information
Systems and Technology.
Copyright

2001 by the University of Phoenix. All rights reserved.
The University of Phoenix
®
and UniModule TM are marks of Apollo
Group, Inc. in the United States and/or other countries.
Edited in accordance with University of Phoenix SM editorial standards and practices. (Template U1.0)
Bsa375r1.0

Bsa375 Fundamentals of Business Systems Development
COURSE DESCRIPTION
This course introduces the fundamental logical and design considerations addressed during system and application software development. It provides a solid background in information systems analysis and design techniques through a combination of theory and application.
Systems Development Life Cycle (SDLC) will be fundamental to the course.
TOPICS AND OBJECTIVES
Systems Development Life Cycle

Define the systems approach.

Identify the roles in systems development.

Define the systems development life cycle.
 Examine the feasibility study.
Systems Analysis

Define systems analysis and systems requirements.

Identify information-gathering channels.

Examine diagramming tools.

Identify methodologies other than SDLC.
Systems Design

Define design specifications.

Compare high-level to detail design.

Compare logical to physical design.

Identify alternative design strategies.

Compare and contrast design techniques.
Systems Implementation

Analyze build versus buy.

Examine system testing.

Identify installation strategies.
 Examine documentation.
Systems Support

Identify types of maintenance.

Examine the management of maintenance.

Analyze the role of training.

Apply systems development analysis.
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Bsa375 Fundamentals of Business Systems Development
DELIVERY METHODS
This module contains assignments and information for multiple course delivery methods.
ALL DELIVERY METHODS
These assignments are applicable for all delivery methods.
CLASSROOM
Students meet face to face with the instructor and their classmates.
ONLINE
Students meet via computer with the instructor and their classmates.
FLEXNET
®
Classroom and Online delivery methods are combined.
DIRECTED STUDY
Student works one-to-one with the instructor.
In all cases, refer to the syllabus distributed by your instructor for a comprehensive listing of the assignment descriptions and due dates.
ASSIGNMENTS DUE
CLASSROOM
All assignments are to be completed prior to the workshop in that they appear.
DIRECTED STUDY AND ONLINE
All assignments are to be completed during the workshop in that they appear.
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Bsa375 Fundamentals of Business Systems Development
COURSE MATERIALS
The materials for this course are electronic and are found on the BSA 375 rEsource SM Web page.
UNIVERSITY OF PHOENIX MATERIALS
(NOTE: This material is found in the back of the module.)
Learning Team Project
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Bsa375 Fundamentals of Business Systems Development
Systems Development Life Cycle

Define the systems approach.

Identify the roles in systems development.

Define the systems development life cycle.

Examine the feasibility study.
ASSIGNMENTS
ALL DELIVERY METHODS
1. Read Section One of the eText.
2. Read the articles for Workshop One.
CLASSROOM
1. Read the following items, available at http://ecampus.phoenix.edu
: a. “Learning Team Charter” b. “Directions for Completing Learning Team Log” c. “Learning Team Log” d. “Directions for Completing the Learning Summary” e. “Learning Summary”
2. Select Learning Team members who will work together throughout the course.
3. Suggest an appropriate Learning Team Meeting location.
ONLINE
1. Submit your Weekly Summary for this workshop as instructed in the course syllabus provided by your instructor.
2. Select Learning Team members who will work together throughout the course.
DIRECTED STUDY
1. Submit your Weekly Summary for this workshop, as instructed in the course syllabus by your instructor.
2. Prepare a 4-6 page paper (350 words per page) answering the following questions: a. Why is a systems development process needed? b. What types of situations occur when system development fails? c. What are typical reasons given for not following a systems development process? d. What are the benefits of following a systems development methodology? e. Is there more than one systems development methodology?
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Bsa375 Fundamentals of Business Systems Development
Time: 5 hours
ASSIGNMENTS
CLASSROOM AND ONLINE
1. Review the objectives from Workshop One and discuss additional insights and questions that may have arisen.
2. Complete the assignment for Workshop One in the University of Phoenix Material “Learning
Team Project.”
CLASSROOM
1. Create the Learning Team Charter.
2. Prepare the Learning Team Log.
3. Identify your next Learning Team Meeting location.
ONLINE
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Bsa375 Fundamentals of Business Systems Development
Systems Analysis

Define systems analysis and systems requirements.

Identify information-gathering channels.

Examine diagramming tools.

Identify methodologies other than SDLC.
ASSIGNMENTS
ALL DELIVERY METHODS
1. Read Section 2 of the eText.
2. Read the articles for Workshop Two.
3. Prepare a memorandum of no more than three pages (350 words per page) that analyzes a work-related project that used systems analysis. Include information-gathering techniques and design methods used in the project. Analyze and evaluate what made the project a success or a failure. Be prepared to present salient factors and lessons learned from the project in class.
CLASSROOM
1. Submit the appropriate completed sections of the Learning Team Logs and the Learning
Team Charter.
2. Suggest an appropriate Learning Team Meeting location.
ONLINE
Submit your Weekly Summary for this workshop as instructed in the course syllabus provided by your instructor.
DIRECTED STUDY
1. Submit your Weekly Summary for this workshop, as instructed in the course syllabus by your instructor.
2. Prepare a 4-6 page paper (350 words per page) answering the following questions: a. What are the benefits of a thorough system requirement document? b. How can a system requirement document be used in project planning? c. What is the value of a system requirement document to design? d. How can a system requirement document be used to manage expectations? e. What is the relationship between time spent on systems analysis, time spent on design, and time spent on implementation? f. What is the relationship between money spent on systems analysis, money spent on design, and money spent on implementation? g. Is it acceptable to spend more time and money on systems analysis than design or implementation?
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Bsa375 Fundamentals of Business Systems Development
Time: 5 hours
ASSIGNMENTS
CLASSROOM AND ONLINE
1. Review the objectives from Workshop Two and discuss additional insights and questions that may have arisen.
2. Complete the assignm ent for Workshop Two in the University of Phoenix Material “Learning
Team Project.”
CLASSROOM
1. Prepare the Learning Team Log.
2. Identify your next Learning Team Meeting location.
ONLINE
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Bsa375 Fundamentals of Business Systems Development
Systems Design

Define design specifications.

Compare high-level to detail design.

Compare logical to physical design.

Identify alternative design strategies.

Compare and contrast design techniques.
ASSIGNMENTS
ALL DELIVERY METHODS
1. Read Section 3 of the eText.
2. Read the articles for Workshop Three.
3. Prepare a memorandum of no more than three pages (350 words per page) describing a workplace application architecture and process design. Apply the tools of systems analysis to describe a workrelated information system’s architecture in terms of data, processes, interfaces and network. Draw the physical data flow diagram(s) and be prepared to present and explain the diagram to the class. You may need to talk to your systems department for some help.
CLASSROOM
1. Submit the appropriate completed sections of the Learning Team Logs.
2. Suggest an appropriate Learning Team Meeting location.
ONLINE
Submit your Weekly Summary for this workshop as instructed in the course syllabus provided by your instructor.
DIRECTED STUDY
1. Submit your Weekly Summary for this workshop, as instructed in the course syllabus by your instructor.
2. Prepare a 4-6 page paper (350 words per page) answering the following questions: a. What is CASE? b. What in CASE is time consuming? c. How flexible is CASE? d. What are the benefits of CASE? e. What are the disadvantages of CASE?
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Bsa375 Fundamentals of Business Systems Development
Time: 5 hours
ASSIGNMENTS
CLASSROOM AND ONLINE
1. Review the objectives from Workshop Three and discuss additional insights and questions that may have arisen.
2. Complete the assignment for Workshop Three in the University of Phoenix Material “Learning
Team Project.”
CLASSROOM
1. Prepare the Learning Team Log.
2. Identify your next Learning Team Meeting location.
ONLINE
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Bsa375 Fundamentals of Business Systems Development
Systems Implementation

Define design specifications.

Compare high-level to detail design.

Compare logical to physical design.

Identify alternative design strategies.

Compare and contrast design techniques.
ASSIGNMENTS
ALL DELIVERY METHODS
1. Read Section 4 in the eText.
2. Read the articles for Workshop Four.
3. Write a memorandum of no more than three pages (350 words per page) describing systems support at your workplace. If there is no formal systems support, write a proposal for systems support.
CLASSROOM
1. Submit the appropriate completed sections of the Learning Team Logs.
2. Suggest an appropriate Learning Team Meeting location.
ONLINE
Submit your Weekly Summary for this workshop as instructed in the course syllabus provided by your instructor.
DIRECTED STUDY
1. Submit your Weekly Summary for this workshop, as instructed in the course syllabus by your instructor.
2. Prepare a 4-6 page paper (350 words per page) answering the following questions: a. Why do systems installations fail? b. Is an unfinished system a failure? c. Why do systems installations succeed? d. How important is management commitment to system success? e. Why do users not accept an installation? f. Why do users accept an installation?
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Bsa375 Fundamentals of Business Systems Development
Time: 5 hours
ASSIGNMENTS
CLASSROOM AND ONLINE
1. Review the objectives from Workshop Four and discuss additional insights and questions that may have arisen.
2. Complete the assignment for Workshop Four in the University of Phoenix Material “Learning
Team Project.”
CLASSROOM
1. Prepare the Learning Team Log.
2. Learning Summary. a. As a team, review the “Directions for Completing the Learning Summary” and “Learning
Summary.” These materials can be downloaded from http://ecampus.phoenix.edu
. b. As a team, complete the Learning Team Table section of the Learning Summary. Be sure to discuss the learning team charter goals and results, then provide reflective commentary. c. Individually, complete the Individual Questions for Reflection. d. Be prepared to submit and discuss the Learning Summary in Workshop Five. e. Each team member should submit one copy to the faculty member and retain one copy to help write his/her Learning Team Charter in the next course.
ONLINE
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Bsa375 Fundamentals of Business Systems Development
Systems Support

Identify types of maintenance.

Examine the management of maintenance.

Analyze the role of training.

Apply systems development analysis.
ASSIGNMENTS
ALL DELIVERY METHODS
1. Read Section 5 in the eText.
2. Read the articles for Workshop Five.
CLASSROOM
1. Submit the appropriate completed sections of the Learning Team Logs.
2. Submit the Learning Summary. Each team member should submit one copy to the instructor and retain one copy to help write his/her Learning Team Charter in the next course.
ONLINE
DIRECTED STUDY
Prepare a 4-6 page paper (350 words per page) answering the following questions: a. What are the problems associated with a lack of documentation for a system? b. What are the results of a lack of user training?
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Bsa375 Fundamentals of Business Systems Development
PROJECT DESCRIPTION
Each study group will prepare a course project that applies the SDLC methodology and tools presented in the course. The project will consist of a presentation and a paper, due in Workshop
Five. Both the paper and the presentation should reflect professional preparation. Assume that both works are to be presented to an executive management committee. At a minimum, the paper should include the following:
1. Business objectives with supporting measures of success for the project.
2. Description of current business process/system with identification of scope/boundaries of the project.
3. Project constraints: financial, time, resources, organizational policies/culture.
4. Business functional requirements.
5. Description of new business process/system--utilize the process objectives/model and the system objectives/model.
6. Design requirements: input/output design, interface design, data model, network model.
7. Cost/benefit analysis.
PROJECT OBJECTIVE
Apply systems development analysis.
PROJECT LEARNING TEAM MEETINGS
Meeting One:
Content selection of the group project to propose to your faculty member.

Select a business problem or opportunity to be analyzed.

Define the scope and stakeholders associated with the project.

Identify the preliminary assignments and tasks for each group member.

Complete the Learning Team Log.
Meeting Two:
Prepare a high-level outline for each section of the paper.

Complete the Learning Team Log.
Meeting Three:
Prepare a detailed outline for each section of the paper.

Complete the Learning Team Log.
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Bsa375 Fundamentals of Business Systems Development
Meeting Four:
Develop a draft of the paper based on the outline.

Check for cohesiveness in the paper from the individual contributions.

Ensure the draft meets the requirements of the project.

Make corrections and improvements to the draft.

Begin to outline the project presentation.

Complete the Learning Team Log.
Meeting Five: Paper and Presentation
During the last week of the course, each Learning Team will submit a 10-12 page paper (350 words per page) and a Microsoft PowerPoint presentation of the project for grading.
ASSESSMENT CRITERIA
The Learning Teams will be graded on the scope and depth of research, the quality of analysis, and recommendations. Refer to the materials, “Standards for Written Work,” and “Standards for
Presentations,” found in the Program Handbook.
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