TELEPHONE AND VOICEMAIL USER’S GUIDE TELEPHONE Conference call – flash or switch hook, dial number, flash or switch hook. Do not disturb - # 5 Do not disturb cancellation - # # 5 Deactivate voicemail - # # 9 0 Activate voicemail - # 9 0 Forward phone - # 9 1 then extension Forward to voicemail - # 9 1 7 5 5 0 Forwarding cancellation - # # 91 To pick up a call in your pickup group - * * 3 Transfer call – flash or switch hook, extension, hang up. VOICEMAIL External access: 245-7550 Internal access: 7550 Mailbox = Extension number Security code – 0000 ( Please change to a number you can remember between 4-15 digits) Maximum length of a message – 3 minutes Maximum amount of days for messages stored – 15 days How to setup your voicemail: From your phone: Press message key or dial 7550 Enter security code – 0000 Change code Say your name Give a greeting How to access voicemail: From your phone: Press message key or dial 7550 Enter security code VOICEMAIL How to access voicemail: From off campus: Dial 245-7550 (Long-distance dial 1-800-282-7201 or 1-740-245-7550) When system answers press # Enter mailbox number Enter security code From another phone with voicemail: Dial 7550 When system answers press * # Enter mailbox number Enter security code To transfer a call directly to voicemail: Using multi-line phone – Press the transfer key and then dial 7550. When the system answers, press * 8, then extension number of the party to whom you wish to transfer the call, hang up. Using single-line phone – Press the flash or switch hook then dial 7550. When the system answers, press * 8, enter extension number and hang up. To change your voicemail greeting: Dial 7550 Enter security code Enter 3 1 3 Follow the message prompts to completion To change your security code: Dial 7550 Enter security code Enter 3 1 4 Follow the message prompts to completion To find out who sent you a message along with the date and time: Dial 0 0 while you are listening to the message.