STEVEN R. PRICE Page 2 STEVEN R. PRICE 220 Susan Newton

220 Susan Newton Lane • Yorktown, VA. 23693
(757) 869-1826 • [email protected]
Over 2 years progressively responsible network administration and computer technical support experience. Proven
ability to work independently providing prompt and accurate network administration services coupled with hands-on
experience assisting with migration, configuration, operating systems and server update efforts for an assigned area of
over 4000 end-users. Extensive experience with desktop support including building, repairing, configuring, and
maintaining desktop and laptop computers. Experience with campus-wide computer maintenance and support through
the use of remote desktop. Experience with customer relations in providing end-user support. Working knowledge of
file management, troubleshooting hardware, software and Local Area Network (LAN) connectivity issues. Possess
excellent organizational, interpersonal and communication skills.
Networking: IPX and TCP/IP protocols and TCP/IP applications to include DHCP, DNS, WINS, FTP, TELNET.
Network Operation Systems: Windows Server 2003 and Server 2008
Operating Systems: Microsoft windows XP, Vista and Windows 7
Applications: Microsoft Office 2003, 2007, 2010, Symantec End Point; Active Directory, Dameware/Remote
Desktop; Microsoft Systems Configuration Manager, Veritas NetBackup
 Certifications: A+ Technician
 Information Systems, B.S. Strayer University, Newport News, VA 2009
 Instructor of Technology and Military Science, A.A.S. Community College of the Air Force, 2005
 Aviation Maintenance Technology, A.A.S. Community College of the Air Force, 2003
Warehouse Specialist: Langley Air Force Base, Hampton, VA
 Supply tracking and stock management using the Enterprise Solution Supply (ES-S)
 Maintain Hazardous Material using the Enterprise Environmental Safety and Occupational Health-Management
Information System (ESSOH-MIS)
 Manages material in accordance with Air Force, local and Environmental Protection Agency regulations
 Conducts hazardous material inventories for Air Force units, coordinates and briefs organizations annually
 Assists in developing and revising policies, procedures and local regulations for the Air Force installation
 Provides instructional classes for hazardous material training and Government Purchase Card holders along with
unit orientation training for hazardous material purchasing
IT Systems Analyst: Hampton University, Hampton, VA
 Managed and maintained over 60 network servers in support of over 4000 users by performing minor
maintenance and troubleshooting both hardware and software issues.
 Built and maintained servers that house software used for many campus business applications
 Maintained the University backup environment using Symantec’s VERITAS Net backup software.
 Managed application servers such as: Blackboard Systems and One-Step Payment Processing System.
 Established a server to service the Universities Time and Attendance time clocks.
 Used Active directory to establish student Portal accounts and Resolve student Portal log on issues by email and
telephone contact
 Working knowledge of Virtual environment
 Performed diagnostics, installations, updates and maintenance of various computer hardware/software.
 Created a disaster recovery plan after power outage to server room caused campus wide network loss
 Deployed new Windows 7 laptop computers to all the users in the Computer Center
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Information Systems Analyst (Volunteer), 633rd Services Squadron, Langley AFB, VA
 Provided rapid response for PCs, network connectivity, hardware/software configuration, and other related issues
 Responsible for imaging new hard drives for use on both Nipernet and Sipernet networks
 Supported Aloha financial transaction systems used throughout the base i.e. bowling alley, Officers/enlisted club, etc
 Established and maintained a wireless network at the main dining facility
 Set-up a gaming room at the base recreation facility with numerous game consoles and 6 computers all connected to
a wireless network
Production Supervisor, 372 Training Squadron, Langley AFB, VA
 Managed 14 assigned instructors that provided expert technical training across 7 different maintenance specialties
 Delivered all host training requirements to prepare the 1st Fighter Wing on their first F-22 AEF deployment
 Managed training detachment’s production to include student, aircraft and equipment scheduling
 Supported host operations as subject-matter expert for analysis/resolution of F-15 and F-22 system malfunctions
 AETC field training detachment maintenance liaison to the 1st Fighter Wing Maintenance Group Commander
 Led training plan for Holloman AFB F-22 standup; trained 15 instructors and 6 civilian personnel
Environmental Manager, 1st Maintenance Group, Langley AFB, VA
 Managed overall health of Environmental Program to include hazardous materials and hazardous waste
 Conducted assessments and documented findings of program violations that were then briefed to the Maintenance
Group Commander
 Ensured over 1,500 personnel were properly trained and complied with environmental laws/policies
 Lead the hazardous waste protocol for the Internal Environmental, Safety and Occupational Health, Compliance
Assessment and Management Program (ESOHCAMP)
 Lead Langley Air Force Base Pollution Prevention cross-functional team in minimizing and reducing hazardous
material and hazardous waste
 Developed new emergency response procedures for any hazardous spills on the aircraft runway that might occur
during in flight emergencies
Aircrew Egress Section Chief, 1st Fighter Wing, Langley AFB VA
 Managed 36 personnel to accomplish egress maintenance supporting 81 ACES II ejection seats
 Ensured that all aircraft maintenance that was performed was documented properly in the Core Automated
Maintenance System database
 Ensured compliance with all Air Force policies and procedures when completing aircraft maintenance
 Led program that earned the 1st Fighter Wing the Outstanding Weapons safety award
Cisco Certified Network Associate (CCNA): Internetworking Basics
Cisco Certified Design Associate (CCDA): Internetworking Design
Cisco Certified Network Professional (CCNP): Advanced Routing and switching
UNIX Operating Systems
C++ Programming
Senior Management Training Certificate
Occupational Instructor Certificate
On the Job Trainer/Supervisor Certificate
Basic Instructor Course Certificate