STEVEN R. PRICE Page 2 STEVEN R. PRICE 220 Susan Newton

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STEVEN R. PRICE
220 Susan Newton Lane • Yorktown, VA. 23693
(757) 869-1826 • [email protected]
SUMMARY
Over 2 years progressively responsible network administration and computer technical support experience. Proven
ability to work independently providing prompt and accurate network administration services coupled with hands-on
experience assisting with migration, configuration, operating systems and server update efforts for an assigned area of
over 4000 end-users. Extensive experience with desktop support including building, repairing, configuring, and
maintaining desktop and laptop computers. Experience with campus-wide computer maintenance and support through
the use of remote desktop. Experience with customer relations in providing end-user support. Working knowledge of
file management, troubleshooting hardware, software and Local Area Network (LAN) connectivity issues. Possess
excellent organizational, interpersonal and communication skills.
TECHNICAL SKILLS
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Networking: IPX and TCP/IP protocols and TCP/IP applications to include DHCP, DNS, WINS, FTP, TELNET.
Network Operation Systems: Windows Server 2003 and Server 2008
Operating Systems: Microsoft windows XP, Vista and Windows 7
Applications: Microsoft Office 2003, 2007, 2010, Symantec End Point; Active Directory, Dameware/Remote
Desktop; Microsoft Systems Configuration Manager, Veritas NetBackup
 Certifications: A+ Technician
EDUCATION
 Information Systems, B.S. Strayer University, Newport News, VA 2009
 Instructor of Technology and Military Science, A.A.S. Community College of the Air Force, 2005
 Aviation Maintenance Technology, A.A.S. Community College of the Air Force, 2003
EXPERIENCE
Warehouse Specialist: Langley Air Force Base, Hampton, VA
(2012-Present)
 Supply tracking and stock management using the Enterprise Solution Supply (ES-S)
 Maintain Hazardous Material using the Enterprise Environmental Safety and Occupational Health-Management
Information System (ESSOH-MIS)
 Manages material in accordance with Air Force, local and Environmental Protection Agency regulations
 Conducts hazardous material inventories for Air Force units, coordinates and briefs organizations annually
 Assists in developing and revising policies, procedures and local regulations for the Air Force installation
 Provides instructional classes for hazardous material training and Government Purchase Card holders along with
unit orientation training for hazardous material purchasing
IT Systems Analyst: Hampton University, Hampton, VA
(2010-2012)
 Managed and maintained over 60 network servers in support of over 4000 users by performing minor
maintenance and troubleshooting both hardware and software issues.
 Built and maintained servers that house software used for many campus business applications
 Maintained the University backup environment using Symantec’s VERITAS Net backup software.
 Managed application servers such as: Blackboard Systems and One-Step Payment Processing System.
 Established a server to service the Universities Time and Attendance time clocks.
 Used Active directory to establish student Portal accounts and Resolve student Portal log on issues by email and
telephone contact
 Working knowledge of Virtual environment
 Performed diagnostics, installations, updates and maintenance of various computer hardware/software.
 Created a disaster recovery plan after power outage to server room caused campus wide network loss
 Deployed new Windows 7 laptop computers to all the users in the Computer Center
STEVEN R. PRICE
Page 2
Information Systems Analyst (Volunteer), 633rd Services Squadron, Langley AFB, VA
(2009-2010)
 Provided rapid response for PCs, network connectivity, hardware/software configuration, and other related issues
 Responsible for imaging new hard drives for use on both Nipernet and Sipernet networks
 Supported Aloha financial transaction systems used throughout the base i.e. bowling alley, Officers/enlisted club, etc
 Established and maintained a wireless network at the main dining facility
 Set-up a gaming room at the base recreation facility with numerous game consoles and 6 computers all connected to
a wireless network
UNITED STATES AIR FORCE (USAF),
(1986-2009)
Production Supervisor, 372 Training Squadron, Langley AFB, VA
(2004-2009)
 Managed 14 assigned instructors that provided expert technical training across 7 different maintenance specialties
 Delivered all host training requirements to prepare the 1st Fighter Wing on their first F-22 AEF deployment
 Managed training detachment’s production to include student, aircraft and equipment scheduling
 Supported host operations as subject-matter expert for analysis/resolution of F-15 and F-22 system malfunctions
 AETC field training detachment maintenance liaison to the 1st Fighter Wing Maintenance Group Commander
 Led training plan for Holloman AFB F-22 standup; trained 15 instructors and 6 civilian personnel
Environmental Manager, 1st Maintenance Group, Langley AFB, VA
(2002-2004)
 Managed overall health of Environmental Program to include hazardous materials and hazardous waste
 Conducted assessments and documented findings of program violations that were then briefed to the Maintenance
Group Commander
 Ensured over 1,500 personnel were properly trained and complied with environmental laws/policies
 Lead the hazardous waste protocol for the Internal Environmental, Safety and Occupational Health, Compliance
Assessment and Management Program (ESOHCAMP)
 Lead Langley Air Force Base Pollution Prevention cross-functional team in minimizing and reducing hazardous
material and hazardous waste
 Developed new emergency response procedures for any hazardous spills on the aircraft runway that might occur
during in flight emergencies
Aircrew Egress Section Chief, 1st Fighter Wing, Langley AFB VA
(1999-2002)
 Managed 36 personnel to accomplish egress maintenance supporting 81 ACES II ejection seats
 Ensured that all aircraft maintenance that was performed was documented properly in the Core Automated
Maintenance System database
 Ensured compliance with all Air Force policies and procedures when completing aircraft maintenance
 Led program that earned the 1st Fighter Wing the Outstanding Weapons safety award
ADDITIONAL TRAINING
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Cisco Certified Network Associate (CCNA): Internetworking Basics
Cisco Certified Design Associate (CCDA): Internetworking Design
Cisco Certified Network Professional (CCNP): Advanced Routing and switching
UNIX Operating Systems
C++ Programming
Senior Management Training Certificate
Occupational Instructor Certificate
On the Job Trainer/Supervisor Certificate
Basic Instructor Course Certificate
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