MKT 5123 – BUSINESS LOGISTICS READINGS LIST – FALL 2001 #1 – Supply Chain Management Francis J. Quinn, “What’s the buzz?” Logistics Management, February 1997, pp. 43-46. Stuart F. Brown, “Wresting New Wealth from the Supply Chain,” Fortune, Vol. 138, No. 9, November 9, 1998, pp. 204-C, D, H, L, P, T, X, Z. “CEOs in the Know,” Inbound Logistics, June 1999, pp. 30-32, 34. Jim Thomas, “Chain Reaction,” Logistics Management, May 1999, pp. 4748, 50, 52. #2 – Service/Satisfaction Theodore P. Stank, Patricia J. Daugherty, and Alexander E. Ellinger, “Pulling Customers Closer through Logistics Service,” Business Horizons, September-October 1998, pp. 74-80. Leslie Hansen Harps, “From Factory to Foxhole,” Inbound Logistics, October 2000, pp. 54-56, 58-61. Dawn Iacobucci, Kent Grayson, and Amy Ostrom, “Customer Satisfaction Fables,” Sloan Management Review, Summer 1994, pp. 93-96. #3 – E-Tailing / Information Technology Laurie Joan Aron, “Retail vs. E-Tail: Logistics, March 1999, pp. 50-55. Battling for Buyers,” Inbound Stephanie Pretzer Lara, “A Model Brick & Click Emerges,” iSource Business, February 2001, pp. 96-98, 100-101, 103-104. Deborah Catalano Ruriani, “Internet Logistics Hits an Online Drive,” Inbound Logistics, November 1998, pp. 22-24. Merrill Douglas, “What’s New in Logistics IT?” Inbound Logistics,April 2001, pp. 42-44, 46, 48, 50. “Logistics I.T. Life Line,” Inbound Logistics, April 2001, pp. 63-64, 66, 6869. Kurt C. Hoffman, “Building a Global Logistics Network: The Virtual Model,” Global Logistics & Supply Chain Strategies, May 2000, pp. 50-52, 54, 56, 58. #4 -- Relationships / Outsourcing Lisa H. Harrington, “Win Big with Strategic 3PL Relationships,” Transportation & Distribution, October 1999, pp. 118-120, 122, 126. Abbott D. Weiss, “Crafting a Global Logistics Strategy: The Polaroid Experience,” Supply Chain Management Review, Summer 1998, pp. 46-54. Leslie Hansen Harps, “Purchasing Power,” Inbound Logistics, March 2001, pp. 44-46, 48-50, 52. #5 – Inventory “The Build-to-Order Bonanza,” Inbound Logistics, November 1999, pp. 4145. Ravi Sankar, “Inventory Management Across the Retail Supply Chain,” Supply Chain Management Review. Winter 1998, pp. 56-63. #6 – Potpourri Robert Malone, “Crossdocking: Logistics, May 1999, pp. 10-11. The Supply Chain Core,” Inbound Leslie Hansen Harps, “XDock,” Inbound Logistics, May 2001, pp. 32-34, 36, 38, 40. Leslie Hansen Harps, “What’s Up with That?” Inbound Logistics, May 1999, pp. 21-24, 26-27. Leslie Hansen Harps, “Thinking Inside the Box,” Inbound Logistics, November 2000, pp. 40-42, 44, 46. #7 – Transportation Walter Weart, “Intermodal: What Now?” Inbound Logistics, March 2000, pp. 24-26, 28, 30, 32, 34-35. James D. Martin, “Redefinding Intermodal,” Inbound Logistics, March 2001, pp. 34-36, 38-41. Marcia Jedd, “Everything Intermodal is New Again,” Inbound Logistics, March 1999, pp. 20-22, 24-25. #8 – Reverse Logistics Marcia Jedd, “Returns Happen,” Inbound Logistics, February 2000, pp. 2224, 26, 28, 30. Marci Jedd, “Going Forward with Reverse Logistics,” Inbound Logistics, August 1999, pp. 46-50, 52. Cases Sara Lee Knit Products: Quick Response at Hanes Ford Motor Company: Supply Chain Strategy The Pfaltzgraff Co. (A) ToyWorld, Inc.: Information Technology Planning Vanity Fair Mills Contacts for Copying Rights Business Horizons Nancy Wilson Business Horizons Indiana University IU Research Park 501 N. Morton, Suite 110 Bloomington, IN 47404-3730 FAX: 812-856-4971 FORTUNE c/o Time & Life Building Rockefeller Center New York, NY 10020-1393 212-522-8263 Global Logistics & Supply Chain Strategies P. O. Box 4127 Merrifield, VA 22116 703-538-3866 FAX: 703-538-2688 Inbound Logistics P. O. Box 8 Winchester, MA 01890-0008 212-629-1563 FAX 212-629-1565 Editorial@inbound-logistics.com iSource Business Vulcan Publications 33 Inverness Center Parkway Birmingham, AL 35242 800-366-0676 FAX: 205-985-7157 jmurphree@isourceonline.com Logistics Management Cahners Publishing Co. 8773 South Ridgeline Blvd. Highlands Ranch, CO 80126-2329 303-470-4445 (Cahners is a division of Reed Elsevier, Inc. 275 Washington Street Newton, MA 02158-1630) Sloan Management Review Room E60-100 77 Massachusettes Avenue Cambridge, MA 02139-9307 617-253-7170 FAX: 617-258-9739 Supply Chain Management Review Cahners Publishing Co. 275 Washington Street Newton, MA 02158-1630 617-558-4473 FAX: 617-558-4327 Transportation and Distribution Penton Publishing Inc. 1100 Superior Ave. Cleveland, OH 44114 216-696-7000