Selection Committee Toolkit Office of Human Resource Services Selection Committee Toolkit Updated: February 2014 Selection Committee Checklist Chair Committee Task Initiating Recruitment Process Reviews the need for the position, and confirm budget approval. If a new position, download the Position Profile template (word doc) from the HRS website. Complete the new Position Profile and email to: hrsreception@cdu.edu.au If it is an existing / vacant position ensure the Position Profile is up-to-date. Completes the Request for Recruitment Action and Justification (RAJ) form. Sends the form together with the up-to-date Position Profile and Position Risk Descriptor to HRS Recruitment for consideration by the Strategic Recruitment Review Committee (SRRC). Recruitment Once approved by the SRRC, Recruitment will upload the Selection Committee members’ names as per the RAJ into StaffOnline. (Minimum of three, maximum of five members). If a position needs to be considered for reclassification download, complete and submit an Application for Reclassification of a Position form from the HRS website, attach the Position Profile and email to: employeerelations@cdu.edu.au Short-listing Process Ensures the Selection Committee members understand their roles and responsibilities in the short-listing and interview process. Chair and Committee members access StaffOnline for applications. Chair and Committee members independently complete a preliminary short-list of candidates using the Preliminary Shortlist Assessment form. It is not necessary to keep this form. Chair and Committee meet (preferably in person) to compare each preliminary short-list and reach a consensus on: Candidates to be interviewed. Questions that may be asked at the interview. Suitability of phone or Skype interviews for interstate or international candidates. Any tasks or presentations that will form part of the interview process. Date, time and location of interviews. Organises venue and any other requirements for interviews. Contacts candidates to arrange interview (refer interstate and / or international candidates to Recruitment). Advise candidate if presentation / assessment will be required at interview (give at least 48 hours notice). Chair completes the Shortlist Rating Report and submits to Recruitment who notifies those candidates not selected for interview. Interviewing Conducts interviews using the Interview Assessment form. It is not necessary to keep this form. or Conducts referee checks using the Selection Committee’s Referee Response Checklist and Record of Referee Response form. (A minimum of two Referees is required). Chair along with all Committee members sign the Committee’s Summation and Recommendation for Appointment. After the Senior Executive and HoS (if applicable) has approved the recommendation the Chair is permitted to make a verbal offer to the preferred applicant/s and negotiate start date and salary (within range). Contacts the unsuccessful candidates to advise that they are not recommended for appointment at this stage and offers feedback if requested. Completes the Committee’s Summation and Recommendation for Appointment form and forwards to HRS along with the Record of Referee Response form. Liaises with Recruitment for any arrangements such as Visa, Relocation, Criminal History Check, Working With Children Clearance Notice and relevant qualifications check. Ensures that workstation / office are ready for the successful candidates start date. Contacts successful candidate prior to their start date to ensure they know where to go when they arrive on their first day and who to ask for if appropriate. Page 2 of 6 INTRODUCTION The purpose of this document is to assist line managers at Charles Darwin University (CDU) to conduct the recruitment and selection process. It covers the planning stages of recruitment through to assessment and making an offer, and includes web links. SELECTION COMMITTEE The Role of the Chair The Chair of the Selection Committee has a lead role in the recruitment process. The Chair facilitates the recruitment process appropriate to the position, has a good understanding of the role being advertised, is at the managerial level and has undergone Selection Committee training. The Chair liaises with the Recruitment team at Human Resources Services (HRS) during all stages of the selection process, from convening the Selection Committee to facilitating the interview process and providing feedback to candidates. The Role and Composition of the Selection Committee Under the direction of the Chair, the Selection Committee undertakes a number of roles throughout the recruitment process, including planning and agreeing to the timetable for the recruitment process, shortlisting preferred candidates, interviewing candidates and conducting referee checks. The Selection Committee should have a minimum of three, and a maximum of five people capable of assessing the skills and competencies required for the position. The Committee is to adhere to the composition as detailed below: The composition of the Selection Committee shall be in accordance with the relevant level of appointment. Selection Committee members must be of an equal or higher classification. Both genders must be represented and as far as practicable, a balance of both genders should be reached. When difficulties arise, the Chair should consult with Human Resource Services Recruitment Consultants for advice. The outcome will be noted on the recruitment file The Selection Committee must include an Indigenous staff member where an identified Indigenous applicant is shortlisted. Selection Committees must include one member from outside the Faculty, or Office to avoid perceptions of bias. Persons nominated as Committee members must notify the Chair of any potential conflict of interest between themselves and an applicant. The Chair shall determine whether a conflict of interest exists and, if so, allow the person to withdraw from the Selection Committee. When a position is classified Research Active there must be a Research Active member on the Committee. In the case of Executive appointments: A member external to CDU may be included. Page 3 of 6 SHORTLISTING Applications for the position will be available for review by the Committee via StaffOnline. http://www.cdu.edu.au/ohrs/staffonline.html Late applications may be accepted at the discretion of the Chair, prior to interview. Recruitment will contact the Chair to notify of any late applications, and if agreed by the Chair, the application will be uploaded to StaffOnline. The Chair will advise Committee Members of any late applications. Shortlisting is conducted independently by all members of the Selection Committee. The 1 Preliminary Shortlist Assessment form is for use by individual Selection Committee members to make notes about each application prior to meeting as a group, in order to determine who should be shortlisted. Where possible, the Committee should meet in person to compare each preliminary shortlist and reach a consensus on who is to be interviewed. The meeting will be facilitated by the Chair. The preliminary shortlist meeting should establish: The candidates to be interviewed. The questions that may be asked at the interview. The suitability of phone or Skype interviews for candidates who would otherwise need to travel to attend the interview in person. Any tasks or presentations that will form part of the interview process. The 2Shortlist Rating Report is to be completed by the Chair of the Selection Committee and agreed by all members of the Committee. It provides a summation of each candidate's suitability for interview and the agreed shortlist ratings. The Shortlist Rating Report is to be forwarded to Recruitment who will contact the those candidates not selected for interview. The Committee should prepare a set of questions to test the candidate’s skills, knowledge, competencies, previous experience, and their understanding of the requirements of the position. In preparing questions, the Committee should focus on the key selection competencies needed in the person they hire and ask questions to establish and/or confirm if the candidate has those competencies. Questions should be specific and require the candidate to demonstrate how they handled particular situations. Examples include: Can you describe a stressful situation you dealt with at work which demonstrates your ability to cope? Tell me about a time when you took the initiative to head off a problem? As a supervisor have you ever encountered resistance from staff? What happened and how did you resolve the situation? Tell me about a time when you managed a project which failed, and the lessons you learnt from the experience? Give me an example of your ability to analyse established work processes and develop more effective solutions? If the interview process involves candidates making a presentation or preparing a response to a question in advance, ample notice should be given to each candidate prior to the interview (at least 48 hours notice). 1 2 Preliminary Shortlist Assessment Shortlist Rating Report Page 4 of 6 INTERVIEWS The Chair is responsible for contacting shortlisted candidates to arrange interviews. This is the first opportunity to speak to candidates to establish rapport. Tips for Preparing the Venue Choose a comfortable and private room with adequate lighting. Remove any visible or audible distractions. Ensure good seating arrangements. Consider the location of seating for candidates with a known hearing, sight or a physical disability. Provide clean glasses and fresh water. Ensure that the candidates will not encounter other candidates on arrival or exit. Conducting the Interview Successful interviews allow information flow between the candidate and Selection Committee members. Establish an open and friendly rapport with the candidate as soon as possible to assist them to overcome any anxiety or nervousness they may be experiencing. The Chair should: Greet the candidate on arrival. Allow the Selection Committee to introduce themselves. Advise the candidate of the structure of the interview and its expected duration. Provide a very brief overview of the job and the workplace. To ensure consistency and fairness, Committee members should share the task of asking the agreed questions to all candidates. Follow up or probing questions are acceptable if further information is required. The Committee should also invite questions from the candidate. If any questions relate to conditions of employment, the Committee should respond in broad terms, but indicate those queries would be addressed at a later time. Any questions arising from the interview may be clarified with the Recruitment team. Negotiated employment conditions would be referred and discussed with the Recruitment team by the Chair, who then liaises directly with the candidate on the matter. The Chair should confirm referee contact details, thank the candidate for his/her interest in applying for employment at the University and advise them when they should expect to hear back from the Committee. Committee members may use the 3Interview Assessment form to record candidate responses during each interview. This worksheet can then be referred to during group discussion. MAKING A DECISION Conducting Referee Checks Referee checks should be completed before the offer of employment is made. The purpose of referee checks is to collect additional evidence to assess the candidate against the selection competencies and to confirm the information provided by the candidate. The Committee should discuss and agree on who will complete referee checks. In most, if not all cases, this will be the Chair. 3 Interview Assessment Page 5 of 6 Two references are required and should include the candidate’s current Supervisor. If the candidate does not want their current Supervisor to be contacted, reassure the candidate the Supervisor will only be contacted in the final stages of the recruitment process. In the event of an adverse reference, the candidate should be offered a right of reply to ensure natural justice. Contact the Recruitment team for assistance with this process. The 4Selection Committee’s Referee Response Checklist can be used as a guide to assist the Chair and Selection Committee in obtaining relevant responses from referees in support of an applicant’s claims. A written record detailing the nature of verbal referee checks must be completed on the 5 Record of Referee Response form and forwarded to Recruitment. Reaching Agreement In making its decision the Committee should evaluate all relevant information (application, interview, exercise/task/presentation and referee checks) in order to select the most suitable candidate based on merit. Differences of opinion within the Committee should be seen as both natural and helpful rather than a hindrance in decision making. Generally, differences in opinion will result in more thorough consideration of all information. Committee members should not feel compelled to change their minds simply to avoid conflict or reach agreement. If agreement cannot be reached on the most suitable candidate, there are a number of alternative courses of action such as follow up interviews, additional referee information and submission of a minority report as part of the Chair’s recommendation for appointment. Contact the Recruitment team for assistance with this process. The Committee should also consider the suitability of second and third ranked candidates. The Chair of the Selection Committee is responsible for completing the 6Committee’s Summation and Recommendation for Appointment form for submission to the Recruitment team along with the Record of Referee Response. Making a Verbal Offer After approval from Senior Executive and HoS (if required) for the appointment, the Chair will advise the successful candidate verbally that they are the preferred candidate for appointment and can make an offer within the approved classification level. If negotiations are made outside the advertised position, the Chair must seek guidance from the Recruitment team. Notifying Interviewed Candidates That They Are Not Successful The Chair will contact unsuccessful candidates to provide feedback on their interview. This can be a difficult conversation to approach. Thank the candidate for their interest and time. Stress the positive attributes of the candidate and advise that they did not meet the selection criteria to the same extent as the preferred candidate. Be constructive, factual and fair. Ask if they have any further questions, and if appropriate, ask permission to keep a candidate’s details on file, and encourage them to apply again in the event of other opportunities. Letters to unsuccessful candidates (interviewed) will also be generated by the Recruitment team. Selection Committee’s Referee Response Checklist Record of Referee Response 6 Committee’s Summation and Recommendation for Appointment 4 5 Page 6 of 6