BBA111 Organisational Behaviour Unit Outline Semester 1, 2012 Table of Contents General Information 1. Statement of Purpose 3 2. Administrative Details 3 3. Pre- and Co-requisites 3 4. Student Workload 3 5. Mode of Delivery 3 6. Specialist Facilities or Resource Requirements 4 7. Attendance 4 Academic Details 8. Student Learning Outcomes 4 9. Graduate Capabilities 5 10. Vocational Outcomes 5 11. Unit Content 6 12. Student Assessment 7 13. Grades 8 14. Academic Honesty 8 15. Prescribed and Recommended Readings 9 16. SIBT Policies and Procedures 9 Version 3.1 Unit Outline Template Diploma Once printed this document is no longer a controlled document Page 2 of 9 General Information 1. Statement of Purpose The course aims to provide current and future leaders with a basic knowledge and the preliminary skills to improve organisational performance by changing individual and group behaviour. The unit provides an overview of major topics in organisational behaviour, including individual differences and motivation, group and team dynamics, organisational structure, leadership, power, decisionmaking, communication, conflict and culture. 2. Administrative Details BBA111 counts as a core towards the Diploma of Computing (Computer Science stream, e-Business Multimedia and e-Business Technology stream) and towards the Advanced Diploma of Computing (e-Business Multimedia and e-Business Technology stream). It may be an elective for other courses. BBA111 is worth 3 credit points (CP) and has a duration of 1 semester. Total credit points for the Diploma course is 24 credit points, for Advanced Diploma Course is 36 credit points, and for Associate Degree is 48 credit points. Teaching Staff: Dr. Allan Bull Phone: 9850 8108 email: abull@psy.mq.edu.au Mrs Judy French Phone: 9686 7117 (Unit Supervisor) email: frenchjudy@optusnet.com.au Kristin Khoo Phone: 9769 1071 email: kristin_khoo@hotmail.com Please contact BBA111 staff using their office e-mails; do not use the SIBT Portal. 3. Pre- and Co-requisites None. 4. Student Workload The following list is an estimate of the workload in hours per week expected for a student undertaking BBA111. a. number of timetabled contact hours per week: 3 hours b. numbers of hours personal study and self-directed learning per week: reading textbook chapter 2 hours chapter summaries 2 hours critical thinking questions at chapter end 2 hours activities around chapter content 1 hour preparation for tutorials/reading case studies 1 hour c. preparation for tutorial group presentation: 1 hour Total students workload per week: 12 hours 5. Mode of Delivery Mode of delivery is face-to-face. There is a two-hour lecture each week during the 13 week semester, followed by a 1 hour tutorial session. Attendance at, and participation in, the tutorial program is assessed and accounts for 5% of the course assessment. Your tutor will keep a class roll for the purpose of assessing your attendance and participation. Version 3.1 Unit Outline Template Diploma Once printed this document is no longer a controlled document Page 3 of 9 Each week’s lecture materials should be available via the course website on the SIBT Portal. Prior to each lecture you are expected to read the assigned textbook chapters, lecture notes and any other assigned readings. 6. Specialist Facilities or Resource Requirements No specialist skills or knowledge are required to study the unit. 7. Attendance SIBT requires all students to attend at least 80% of the scheduled course contact hours each semester for the following reasons: Attendance is the most important element to help students achieve satisfactory academic progress; that is, passing at least 50% of enrolled units each semester. Students may not be able to apply for special consideration or deferred examinations, lodge an application for a grade review or be eligible to sit the final examinations if they have not met the 80% attendance requirement. Attendance is recorded electronically through the SIBT Portal during each class. A student is not permitted to 'swap' classes or to attend a class other than the one in which they are enrolled without prior permission. Students are required to attend all lectures tutorials and practicals at the times shown on their timetable. This means arriving on time, including returning from breaks on time and staying for the duration of the lecture, tutorial or practical. If students arrive late to class they will be asked to wait until the lecturer admits them to the room. For more information refer to SIBT’s Attendance Policy on the Portal. Academic Details 8. Student Learning Outcomes Success in this subject is achieved by studying consistently and asking relevant questions at every stage of the course. Often students face unnecessary difficulties because they are unwilling to ask questions. You are strongly encouraged to analyse problems and issues to enhance your learning. The following points are your responsibility: a) b) c) d) e) f) Speak to your lecturer or tutor if you are facing any difficulties with the subject. Attend all lectures and tutorials. Read relevant chapters before lectures. Actively participate in tutorials (ask questions, analyse issues etc.). Strive to achieve a satisfactory level of performance in all aspects of the subject. Bring your textbook to all lectures and tutorials. The major objectives of this course are to introduce you to: (i) the key concepts, research techniques and findings in the study of organisational behaviour. (ii) current organisational behaviour issues in the workplace and the ways in which theory and research are being applied to increase individual and organisational effectiveness. The course also aims to foster the development of a critical and creative approach to the application of organisational behaviour knowledge to the workplace and to integrate this into mainstream business analysis. Learning Outcomes The course is designed to provide up-to-date and interesting learning experiences for students. The course has been design to deliver content at three levels: 1) content to meet basic course requirements aligned closely with intended content in the mid-term and final exams, 2) generic skills training such as teamwork, presentation preparation and participation and 3) advanced nonVersion 3.1 Unit Outline Template Diploma Once printed this document is no longer a controlled document Page 4 of 9 core course content for those students wishing to advance their knowledge and skills beyond the minimal requirements of the course. After successful completion of the unit, students will be able to: 1. 2. 3. 4. 5. 6. 7. Understand concepts and theories of organisational behaviour. Understanding research methods. Apply research methods to organisational behaviour outcomes. Participate in teamwork though the preparation and delivery of a professional presentation. Understand problem-solving and decision making in organisational settings. Apply creative thinking analysis skills. Report writing. Tutorial program There are two major goals of the tutorial program: a. b. To provide a forum for discussion and clarification of the key issues introduced in the lectures. To provide an opportunity for students to work together in a team environment and for individual students to practice the art of public presentation. At various times throughout the tutorial program, students will have responsibility for leading discussions or giving a presentation on key issues raised during the course. 9. Graduate Capabilities Macquarie University and SIBT expects all its graduates to possess a range of capabilities, in addition to a good knowledge of their subject area(s). These include: a. the basic skills of literacy, numeracy and information technology; b. a range of analytical, critical and creative thinking skills; c. interpersonal communication skills, especially cross-cultural communication, and the ability to work collaboratively; d. problem-solving skills that allow one to apply and adapt abstract knowledge to real world situations; and e. self-awareness skills, including the capacity for self-management and effective leadership. In this unit, we will focus on analytical, critical and creative thinking skills, problem solving skills, interpersonal communication skills, particularly cross-cultural communication, the ability to work collaboratively, and skills to adapt abstract knowledge to real-world situations. These skills will be acquired as you carry out various aspects of the course. 10. Vocational Outcomes The unit in organisational behaviour is designed to develop student awareness of current organisational behaviour issues in the workplace and the ways in which theory and research are being applied at both the individual and the organisational level to improve effectiveness and productivity. The unit has particular relevance for those working in the field of business administration and human resources. Version 3.1 Unit Outline Template Diploma Once printed this document is no longer a controlled document Page 5 of 9 11. Unit Content Week Lecture Tutorial Lecturer 1) Week of Monday 27/2/12 (Ch 1) Introduction to Organisational Behaviour Overview of course and requirements. Tutorial Presentation Group Formation and Bonding AB 2) Week of Monday 5/3/12 (Ch 2) Individual behaviour, personality & values Personality Game (DISC) JF 3) Week of Monday 12/3/12 (Ch5) Foundations of employee motivation AB 4) Week of Monday 19/3/12 (Ch 6) Applied performance practices - Class Quiz (Chapters 1 and 2) 30 multiple choice Questions. - The Scientific Method NOTE: ONE EXTENDED TUT Presentation set 1; (The Regency Grand Hotel, p. 290) 5) Week of Monday 26/3/12 (Ch 9) Communications in teams & organisations Presentation set 2; (Going to the X-Stream, p. 601) JF 6) Week of Monday 2/4/12 (Ch 3) Perception & learning in organisations JF 7) Week of Monday 9/4/12 (Ch 4) Workplace emotions, attitudes & stress Discussion of scientific report survey results; introduction to basic statistics. NOTE: ONE EXTENDED TUT Presentation set 3; (Transact Insurance Corporation, p. 611) 8) Week of Monday 16/4/12 (Ch 12) Leadership in organisational settings AB 9) Week of Monday 23/4/12 (Ch 8) Team dynamics Mid-term TEST (Chapters 3, 5, 6, and 9) 60 Multiple choice question). NOTE: ONE EXTENDED TUT Presentation set 4; (A MIR Kiss?, p. 615) 10) Week of Monday 30/4/12 (Ch 10) Power & influence in the workplace Scientific report assessment exercise; in tutorial, worth 20% of total course mark. NOTE: ONE EXTENDED TUT JF 11 Week of Monday 7/5/12 (Ch 11) Conflict & negotiations in the workplace Presentation set 5; (Ghengdu Bus Group, p. 619) JF 12) Week of Monday 14/5/12 (Ch 7) Decision making & creativity Presentation set 6; (Talent Development and Capability in Sunny Optical, p. 633) JF 13) Week of Monday 21/5/12 (Ch 14) Organisational culture (Ch 15) Organisational change Revision NOTE: ONE EXTENDED TUT AB AB JF JF Final exam (Chapters 4, 7, 8, 10, 11, 12, 14 and 15) 64 multiple choice questions and 2 short essay questions chosen from 4 options . Version 3.1 Unit Outline Template Diploma Once printed this document is no longer a controlled document Page 6 of 9 12. Student Assessment Assessment Assessment Date Weighting Learning Outcome Assessed Graduate Capabilities Tutorial attendance and participation All Tutorials 5% 2, 3, 4 & 5 c&d Multiple choice quiz (30 questions, Chapters 1,2) Tutorial presentation Week 3 8% 1, 2, & 4 b&d Weeks: 4, 5, 7, 10, 11 & 12 15% 4&5 b, c & e Scientific Method Survey and Project Multiple choice ‘mid term exam’, during tutorial. (60 multiple choice questions, Chapters 3,5,6,9) Week 9 20% 2, 3 & 7 b&d Week 8 16% 1, 2 & 6 b&d Two-hour ‘final exam’ (Chapters 4, 7, 8, 10, 11, 12, 14 and 15). 64 multiple choice questions (worth 18%) and 2 short essay questions chosen from 4 options (1-2 pages of standard handwriting each worth 9%). Exam Period 36% 1, 2 & 6 b&d Tutorial Presentations You will be allotted a date for giving a group presentation on a set case study. Plan your group’s presentation to take about 30 minutes with time for class discussion. You will be marked on: 1) content (answering the questions, presenting appropriate background material such as theory, definitions, etc); 2) materials (PowerPoint, overheads, videos, etc); 3) style of presentation (e.g. verbal style, role plays, engaging with audience); and 4) how well you were able to generate group discussion. You will also be required to give an individual peer review of your team members to be handed in on the day of your presentation. Failure to hand this in will mean that you receive no marks for your presentation. Missing lectures and tutorials If you miss a lecture or tutorial, particularly when vital information is dealt with in relation to your tutorial presentation, it is your responsibility to find out what you have missed. All lecturers on the course are contactable on the e-mail addresses given on page one of this Unit Outline. Application for special consideration, extensions or deferred exams must be made to SIBT staff. For such instances you should refer to SIBT’s Special Consideration policy. Scientific Method Project Students will be required to write up the results/discussion for a project illustrating the scientific method. Summaries of collected data will be made available to students in week 6. They will be required to write a short report following their analysis of the results and their research of other studies in the area. The report, due in week 9 (under exam conditions) will be worth 20% of the total course assessment. Special Consideration SIBT recognises that a student’s performance in assessment tasks or examinations may be affected by compassionate or compelling circumstances. Special Consideration Policy allows for reasonable adjustment to the standard assessment requirements and ensures equitable assessment for all students. Version 3.1 Unit Outline Template Diploma Once printed this document is no longer a controlled document Page 7 of 9 For more information please refer to SIBT’s Special Consideration Policy. 13. Grades All final grades at SIBT are determined and moderated by a grading committee and are not the sole responsibility of the Unit Supervisor. Standard Numerical Grade (SNG) Macquarie University’s Academic Senate has a set of guidelines on the distribution of grades across the range from fail to high distinction. Your final result will include the grade plus a Standardised Numerical Grade (SNG). The SNG is not a summation of the individual assessment components. Letter Grade SNG* Performance Criteria High Distinction (HD) 85-100 denotes performance which meets all unit objectives in such an exceptional way and with such marked excellence that it deserves the highest level of recognition. Distinction 75-84 denotes performance which clearly deserves a very high level of recognition as an excellent achievement in the unit. Credit 65-74 denotes performance which is substantially better than would normally be expected of competent students in the unit. Pass 50-64 denotes performance which satisfies unit objectives. Fail 0-49 denotes that a candidate has failed to complete a unit satisfactorily. Special Consideration SIBT recognises that a student’s performance in assessment tasks or examinations may be affected by compassionate or compelling circumstances. Special Consideration Policy allows for reasonable adjustment to the standard assessment requirements and ensures equitable assessment for all students. For more information please refer to SIBT’s Special Consideration Policy. 14. Academic Honesty SIBT students are expected to read and comply with the SIBT Academic Honesty Policy and the SIBT Code of Conduct. These can both be found in the Policy Library on the SIBT website. This means that: all academic work claimed as original is the work of the author making the claim all academic collaborations are acknowledged academic work is not falsified in any way when the ideas of others are used, these ideas are acknowledged appropriately Examples of dishonest academic behaviours are: Plagiarism: Plagiarism means using the work or ideas of another person and presenting this as your own without clear acknowledgement of the source of the work or ideas. This includes, but is not limited to, any of the following acts: a) copying out part(s) of any document or audio-visual material or computer code or website content without indicating their origins b) using or extracting another person's concepts, results, or conclusions without acknowledgement Version 3.1 Unit Outline Template Diploma Once printed this document is no longer a controlled document Page 8 of 9 c) summarising another person's work without acknowledgement d) submitting substantially the same final version of any material as another student in an assignment e) use of others (paid or otherwise) to conceive, research or write material submitted for assessment f) submitting the same or substantially the same piece of work for two different tasks (selfplagiarism). Deception: includes, but is not limited to, false indication of group contribution, false indication of assignment submission, collusion, submission of a work previously submitted, presenting collaborative work as one’s own without acknowledging others’ contributions, cheating in an examination or using others to write material for examination. Penalties apply for plagiarism and deception. For more information refer to SIBT’s Academic Honesty Policy and the SIBT Code of Conduct on the Portal: http://www.sibt.nsw.edu.au/index.php/policy-library.html 15. Prescribed and Recommended Readings There is a prescribed text, which should be purchased: McShane, S. and Travaglione, T., Organisational Behaviour on the Pacific Rim, (3rd Edtn), Australia, McGraw-Hill.2010. From time-to-time during the course you will be advised to source some recommended readings. 16. SIBT Policies and Procedures For details on SIBT’s Policies and Procedures please refer to the SIBT Student Portal: http://www.sibt.nsw.edu.au/index.php/policy-library.html Version 3.1 Unit Outline Template Diploma Once printed this document is no longer a controlled document Page 9 of 9