Name:
Address:
Contact:
Nationality:
Doreen Wilson,
President - Doreen Wilson Consulting Inc.
37 Spadina Ave., Ottawa, Ont. K1Y 2B8
(613) 729-4100
gdewilson@gmail.com
Canadian
WORK EXPERIENCE
Doreen Wilson Consulting Inc. – 1998-present
A consultancy that specialises in public sector governance for developing and developed
countries. I have focused on public sector reform which includes governance, strategic
planning, anti-corruption and performance/RBM management. I have over 20 years
experience as a management consultant, working primarily with senior managers in a range
of governments as they work to effect change in their organizations across the entire
machinery of government.
I have worked within three national governments (Canada, New Zealand and the United
Kingdom) in their national reform programs and, since 2005, have consulted for a number of
developing and post-conflict governments, including Iraq, Kazakhstan, Tajikistan and Libya.
Most recently I have been engaged as the Public Administration Reform Advisor (P5 level) in a
Post-Conflict country, for UNDP- Libya (seconded half-time to the political mission, UNSMIL).
I was resident in Tripoli for eight months, developing an appropriate post-conflict PAR
strategy for the fragile and transitional government. I also served as the Senior Governance
Advisor for UNDP-Tajikistan (part-time), for one year, with responsibility for the Governance
Strategy (both programme and across Portfolio). As part of that assignment I managed the
team developing the National Development Strategy, and the Poverty Reduction Strategy.
This included coordination with two Ministries (the Ministry for Economic Development and
Trade and the State Committee for Investment and State Property Management) and the
PMO. In prior years I completed a two year longitudinal project training senior Iraqi officials
in management development, a programme I developed and led through graduation, and
have initiated the same training course with Tajik and Libyan Government Managers. Two
modules of the curriculum are business planning and performance management. I have
advised the Government of Kazakhstan on improvements to their government-wide
Performance Assessment Framework. I have also worked in the governance implications, and
training, of community Housing Association Boards in Nunavut.
Significant clients include UNDP, CIDA, National Defence, Foreign Affairs, NCC, Public Works
and Government Services Canada and the New Zealand government. Recent projects, along
with relevant senior clients, are listed at the end of this cv.
Senior Policy Analyst, State Services Commission (SSC), Wellington
1 April 1996 to 1 April 1998 (two year contract)
I was a senior policy analyst with the State Sector Development Branch (SSDB) within the SSC.
The Branch is concerned with the long-term development of the machinery of the State
sector. Projects I had responsibility for included the completion of The Spirit of Reform, a
landmark evaluation of the New Zealand government reforms by Professor Allen Schick
published in 1996. I was then responsible for a programme of “second generation reform”
based on the report’s findings and included an extensive speaking tour of New Zealand.. I was
also the SSC strategic planner.
Principal Consultant, Consulting and Audit Canada (CAC), Ottawa, Ont. 1992-1995
Principal consultant in the Financial and Innovative Services Delivery team of CAC, a full cost
recovery management consulting organisation within government. Our team provided advice
on a range of innovative public sector reform models possible in government, including SOAs
and Separate Employer status. I also advised on the use of full cost recovery, business
planning and business case development. As a principal consultant I marketed projects,
managed teams of consultants, met revenue targets and ensured delivery of results.
Corporate & Business Planner (Grade 7), Forensic Science Service, Home Office, London, UK
1991-1992
I worked directly with the newly appointed Chief Executive of the Forensic Science Service
(FSS), as her corporate planner. The FSS was being established as a Next Steps agency and,
more importantly, was moving to full cost recovery. The labs, as of 1991, were to provide
services to the 41 police forces of England and Wales on a customer basis. I developed the
strategic and business plans and performance targets.
Forensic Serologist, Royal Canadian Mounted Police, Regina, Sask. 1980-1989
I was a forensic scientist in a regional crime lab of the RCMP. My area of specialisation was
serology, which involves the analysis of body fluids for identification. My responsibilities
included crime scene investigation, scientific analysis, and testifying at all levels of court,
particularly for violent crimes.
EDUCATION
B.Sc. (Honours) (Microbiology)
Sloan Fellowship (M.M.Sc. equivalent)
U. of Toronto (Trinity College), 1979
London Business School, 1990
PUBLICATIONS (selected)
Next Steps: inside perspectives on civil service reform in the United Kingdom; OPTIMUM;
Spring 1993 (co-authored with David Wright).
Special Operating Agencies: Business Plans and Annual Reports; published for the Canadian
Centre of Management Development in a Management Series; 1996.
Précis of The Spirit of Reform: Managing the New Zealand State Sector in a Time of Change;
PUBLIC SECTOR; December, 1996.
The Use of New Public Management as an Anti-Corruption Tool (pending for presentation and
publication; International Research Society for Public Management conference; April, Prague)
Areas of Expertise and Sample Projects (all in Field of Governance)
Public Sector Reform
Capacity Building
 Engaged as the senior PAR Advisor for
 Mentored governance team in UNDPUNDP-Libya, seconded to UNSMIL. This
Tajikistan, a team comprised of Tajik
was an in-country assignment for six
nationals. Client: UNDP-Tajikistan
months.
 Project leader on 18 month Public Service
 Completed governance strategy for
Management training programme for 20
UNDP-Tajikistan and oversaw
Iraqi senior managers, sponsored by the
development of NDS. Client: UNDPGovernance Team, UNDP- Iraq.
I
Tajikistan
developed the programme, hired the
supporting consultants and led training
 Completed international governance
on strategic and business planning. Late
paper on institutional reform in the UK,
2006 through July 2008. Clients:
Australia and Great Britain. Client: Penny
CIDA/UNDP – Iraq;
Gotzamann, TBS.
 Provided expert advice on Public Sector  Amended existing Board Manual for
Nunavut Housing Corporation, and
Reform Programme for Government of
developed training curriculum for 25
Iraq. Late 2008 – early 2009. Client:
Local Housing Organization Boards in
CIDA/UNDP- Iraq (Sylvia Fletcher, Head of
each the 25 remote communities in the
Governance, UNDP- Iraq).
Territory of Nunavut Client: Nunavut
 Worked with a number of SOAs on
Housing Corporation
agency related issues, such as cost
recovery,
framework
documents,  Planned and facilitated conference for
members of the transitional Iraqi
business plans, authorities, performance
government on Decentralization and
review.
Clients included Translation
Local Governance. I both facilitated and
Bureau, CAC, CORCAN, Passport,
acted as content expert. Conference held
Measurement Canada, DND Married
in Beirut, December 2004. Clients:
Quarters.
CIDA/UNDP- Iraq
 Worked with three national governments
in their public sector reform programmes  Carried out Performance Assessment
Framework and RBM training for
at the policy and machinery of
managers of various line and central
government level (UK; Canada; New
Ministries in Kazakhstan, for UNDPZealand)
Kazakhstan. October 2011
 Development of a Public Administration
Reform portfolio of projects in Tajikistan,  Capacity Development training of UNDP
Tajikistan staff (Governance and other
including developing capacity for the
pillar areas) Spring 2011
monitoring of MDGs within Central
Agencies
(Ministry
of
Economic
Development and State Investment
Committee) and local Government.
Anti-Corruption
Strategic Planning
 Capacity Development of Iraqi Anti-  Developed strategic direction and action
Corruption Agency 2007-2008; Client:
plan for Governance Team, UNDP-Iraq.
UNDP-Iraq
Mid -2006. Client, Annie Demirjian, Head
of Governance, UNDP-Iraq.
 Oversight of Water Sector Corruption
Assessment; 2011; Client: UNDP-  Developed PAR strategy for Government
Tajikistan
of Libya. Client, Eric Overvest, Country
Director.
 Oversight of Awareness Raising on
Corruption in Education Sector; 2011;  Managed team developing NDS. UNDP
Client; DfID
Tajikistan, Client: Norimassa Shimomura
 Project leader on 18 month Public Service  Trained public sector managers on
Management training programme for 18
strategic planning (Iraq and Tajikistan)
Tajik senior managers, with a view of  Developed Five Year Public Programming
training in Management Internal Controls
and development of a Senior Network. I
developed the programme, hired the
supporting consultants and led training
on business planning and change 
management. April-December 2012.
Clients: CIDA/UNDP – Iraq;
Strategy for NCC. Client: Gilles Lalonde
Completion of strategic intent, and
associated organizational changes, for
ADM (HR-Civ) DND.
Development of Governance Strategy for
UNDP office. Client: UNDP-Tajikistan.
Faciliator
Business Planning
 Facilitated strategic planning session for  Carried out strategic review of Canadian
Board and subsidiary Boards of Federal
Forces Recruiting, Education, and
Bridges Corporation.
October 2008.
Training (CFRETS) within the Canadian
Client: Micheline Dube, CEO.
Forces leading to a business case. Our
review looked at governance, results,
 Facilitated NCC Board workshop. January
trends, cost, efficiency, effectiveness and
2007. Client: Marcel Beaudry, Chairman
relationships and made structural and
NCC.
non-structural recommendations for
 Facilitated Rent Review workshop for
improvement. Clients: ADM (HR-Mil),
NHC, April 2011. Client: Alain Barriault,
Major General Couture, and VCDS Vice
President NHC.
Admiral Gary Garnett.
 Published guide on effective business
planning in government. Optimum 1998
REFERENCES
Douglas Dempster
Assistant Secretary General NATO (retired)
80 MacDonald St
Ottawa, ON K2P 1H6
613-230-6721
douglas.dempster@hotmail.ca
Eric Overvest
Country Director
UNDP Libya
Nofleen, Tripoli
LIBYA
218 021-340-6491
Annie Demirjian
Director Political Affairs
UNSOM
Mogadishu, Somalia
demirjian@un.org
Don Moors
Manager Rental Housing
Nunavut Housing Corporation – Headquarters
Arviat, Nunavut
867-857-3002
dmoors@gov.nu.ca