Mobility and Young London Integrated working without boundaries. A coherent and coordinated approach to integrated working and the use of the Common Assessment Framework (CAF) across London Local Authorities boundaries. The Protocol We believe that the effective safeguarding and promotion of well-being of children requires clarity between neighbouring boroughs about: a) relative roles and responsibilities in the identification of children’s needs and b) an integrated assessment process using a common framework, which enables consistency across boroughs and appropriate sharing of information. This Protocol represents an agreement by Local Authorities and partners delivering children’s services to set in place minimum standards identified within the document for all children, young people and families with identified additional needs, where some responses may need to be accessed via services not in their authority of residence. It represents an agreement to work collaboratively, to compromise when required and to be flexible with regard to current strategies: ensuring that children and young people remain at the heart of any engagement, support and intervention The protocol is split into 5 sections: Section 1: Introduction Section 2: Key Standards underpinning the Protocol Section 3: How the Protocol works Section 4: Signatories to the Protocol Section 5: Annexes Final Section 1 Introduction The protocol contains material to guide practitioners both in terms of harmonising operational practice and in developing cross borough arrangements. The Key Practice Standards, as set out in Section 2: reflect expert views on effective practice and application of the CAF and key themes within the CAF; are based on emerging and emerging DCSF guidelines; and will assist children’s services to work in the best interests of children and young people to achieve improved outcomes and fulfill their potential by overcoming traditional boundaries while supporting cross-agency and cross-border working Development of the Protocol The Protocol has been developed in consultation with the following organisations and policy teams ALDCS 33 London Local Authorities CAF and Integrated Working leads, TAC heads of service, schools The London Safeguarding Children’s Board NHS London Metropolitan Police DCSF IISAM group & IW team(CAF, National eCAF, Integrated Working, ICS, Information Sharing) DCSF, Department for Health, and Government Office for London policy leads for Substance Misuse, Youth, Youth Offending, Teenage Pregnancy, CAMHS, Behaviour and Attendance, Exclusions, Early Years, London YJB Government Field Force teams including Training Development Agency, Children’s Workforce Development Council, Together 4 Children, and National Strategies. FINAL 2 Benefits arising out of the Protocol The Implementation of the Protocol will aim to provide the following benefits: a) The experience of children and young people in respect of the CAF process will be the same regardless of which authority is involved b) All practitioners working with children and young people in London will understand how to a. engage with the CAF process for mobile children and b. access cross border services c) Reduce the requirement of multi agency high end intensive support d) Support effective planning of service provision meeting the needs of all residents (i.e. including those that are for example educated in other authorities) e) Clarity of working across authorities for the delivery of services f) Clarity for practioners on the transfer of information when a child/young person moves to another area part way through the process FINAL 3 Section 2: Key Standards underpinning the Protocol We recognise the extensive investment that London local authorities have already made in developing and implementing CAF locally and attempts through local partnership to overcome challenging operational environments. The London CAF Protocol is not an attempt to replace those local programmes. However, a child or young person’s address MUST NOT act as a barrier to services. The child or young person should experience a seamless response whether accessing services in or out of authority. These standards are identified as a minimum requirement for enabling effective cross borough working. All Local authorities are to sign up to the standards. Where supplementary guidance is provided this offers all local authorities and their partners’ good practice on key delivery areas. Standards1 Standard 1: The systems and processes identified in Annex 1 ‘The CAF Process’ will be utilised for cross authority working when the Common Assessment process is begun2. Standard 2: The London Continuum identified in Annex 2 should act as a minimum standard for identifying additional needs for out of authority children or young people3. Standard 3: where a child/young person has additional unmet needs a common assessment should be undertaken except in cases of child protection where practioners should follow the Local Safeguarding Children Procedures. . Guidance The interface of CAF with other assessments identified in Annex 34 offers all professionals working with children young people and families an effective guide as to when a Common Assessment should be used and when a specialist 1 The practice Standards have been developed through consultation with London practitioners and stakeholders and regional and national policy leads listed in section 1. 2 This CAF process should be used in all cases 3 This CAF process should be used in all cases 4 'When National eCAF is available, practitioners involved in a CAF Episode for a child or young person, who have been given appropriate access (based on consent) to the electronic version of the CAF, will be able to search for their own CAF episodes on the system. FINAL 4 assessment should be used. The interfaces referred to in this annex offer a starting point, additional interfaces will be addressed over time. Standard 4: Systems and processes for securely sharing information across authority boundaries and services need to be clearly and consistently understood and adopted by practioners and are shared when necessary to support joint working in the seamless provision of services to all children and young people. Guidance Annex 4 offers a good practice guide to sharing information securely Standard 5: Information Sharing Protocols: All agencies working with children young people and families will share information in accordance with the HM Government Information Sharing Guidance for practitioners and managers (Oct 2008). Annex 5 outlines why Information Sharing Protocols are not required for sharing of CAF information. Standard 6: The use and application of the CAF should be underpinned by a robust Quality Assurance Framework, ensuring that the CAF is applied to a high and consistent standard in all environments. Guidance Currently there are neither national, nor in many cases local, standards and criteria by which the CAF is quality assured. Annex 6 offers London Local authorities a practical CAF Quality Assurance Framework that they may choose to adopt. Please note when a cross authority CAF is being audited it would be good practice to engage the lead CAF contact from any involved authorities as part of the audit process. The assurance process used by a local authority/Children’s Trust should be shared when necessary to support the seamless provision of services to all children and young people. FINAL 5 Section 3: How to use the protocol This protocol offers a minimum set of standards to operate across borough boundaries and agency boundaries. Through the Annexes the protocol offers a practical source of information, advice and guidance for practitioners working with children, young people and their families using the CAF process when there are cross border issues. This Protocol should also be considered in conjunction with the Pan London Child Protection Procedures (www.londonscb.gov.uk/procedures) Who should use the Protocol? This protocol is intended for use by any practitioner and operational line manager, in any sector, when supporting a child or young person through a Common Assessment which involves cross border working. Senior managers and CAF managers will ensure that principles supporting this Protocol features as part of the local training and development of all staff engaged in delivering a Common Assessment. Governance and review The Protocol will be reviewed periodically via the Mobility and Young London Board, to ensure continued fitness for purpose and to take account of changing Government Policy. This role will be reviewed through the lifetime of the Mobility Board. The Board will report to the London Children and Young People’s Partnership through the Board chair. Arbitration procedures In exceptional cases where two or more local authorities cannot reach a common agreement on how support will be provided for the child young person or family across authority boundaries, it may be necessary to involve an arbitrator in order to meet the additional needs identified. Escalation procedures and arbitration will remain under the auspices of Local Authorities/Children’s Trusts. Diagram 1 outlines the arbitration procedures. When will this protocol be operational? The protocol will be operational from September 1st 2009. FINAL 6 Diagram 1 FLOW CHART ON RESOLUTION OF PROFESSIONAL DIFFERENCES. Timings (working days) Total Max. CAF produced and LP identified Max per Event LP concern (e.g. stuck case or post CAF action not taken) 5 5 LP Not Resolved 10 5 LP Not Resolved 15 5 LP’s Line Manager Not Resolved 25 10 Lead Caf Contact Not resolved Relevant Professional Resolved NFA LP’s Line Manager Resolved NFA Lead CAF Contact Resolved NFA Lead Caf Contact Resolved NFA Arranges with LP to convene a network meeting of relevant professionals involved with CAF or uses existing appropriate multi-agency meeting Not Resolved 35 FINAL 10 Resolved NFA Referred to Assistant/Associate Director level (2nd Tier) for further consideration at CYPB or Sub Group if relevant, for resolution of any points of 7 principle and for clarification of guidance, to avoid future similar escalation) Not Resolved Resolved NFA Section 4 Protocol Endorsement: This protocol has been approved by the London Directors of Children’s Services for: Name of London Authority The Protocol is supported by the following organisations. Organisation: Section 5 Annexes Annex 1: The CAF Process Annex 2 : The London Continuum Annex 3: The Interface with other Assessments Annex 4: Sharing Information Securely Annex 5: Information Sharing Protocols Annex 6: The Quality Assurance Framework Annex 1: The CAF Process: provides the procedure for operating across boroughs Annex 2 : The London Continuum outlines the risk triggers for using a common assessment Annex 5: Information Sharing: draws from the DCSF and Information commissioners Office on case information sharing requirements. Annexes 3, 4 and 6 offer guidance to local authorities on how to successfully implement the standards FINAL 8 Annex 1 CAF Process 1.0 Introduction Introduction The focus of this section is to facilitate the appropriate involvement of cross borough practitioners and services when using a CAF in working together to address identified additional needs of children and young people. ASSESSMENT FORM The DCSF Common Assessment Framework form and its domains should be the core of all local versions. Practitioners should use the Common Assessment form provided by the Borough for which they work. Identifying needs early (Preparation) As a minimum requirement a check must be made to find out if a common assessment already exists prior to initiating a common assessment. This should also include a check to see if Social Care are involved or have had prior involvement. Until ContactPoint is available to all practitioners it is recommended that: Any practitioner seeking to identify if a CAF is underway should contact their borough lead CAF contact. The lead CAF contact will need to be able to satisfy checks that the person making the request is a practitioner with a legitimate reason. Using LARA 5 to obtain contact details where necessary, the lead CAF contact will then contact their counterpart in the other authority6. If there are other practitioners or a Lead Professional currently working with the child, any information should be shared between them (with consent of the child or family) in 5 LARA is a national database of ContactPoint implementation managers and CAF coordinators. If LARA is removed once ContactPoint is available to ALL practitioners the lead CAF contact can be accessed by the authority’s service directory 6 Authority of residence FINAL 9 order to gain the full picture of the child’s situation so the practitioner can determine whether they need to remain involved, join an existing Team Around the Child or begin a common assessment. Sharing information As with any other personal information, a practitioner undertaking a common assessment should only share information with a third party with the explicit consent by the child, young person and/or family to do so, unless in the practitioner’s judgment there is sufficient public interest to share information without that consent. Good practice would indicate that the child, young person and/or family should be aware of how information may be shared. This should be noted on the common assessment or recorded on a sharing information register. Practitioner should only share information with a third party where they have confirmation that the requesting practitioner has a legitimate reason for requiring that information and the consent of the child, young person and family, unless they judge there is sufficient public interest as above. Where there are any doubts, this confirmation should be provided by the lead CAF contact in the authority where the practitioner is based prior to any sharing Please refer to Annex 4 for guidance on how to Share Information Securely. Assessing those needs (Discussion - Undertaking Common Assessment) In undertaking a common assessment practitioners need to give careful consideration to discussions with/ involving any appropriate out of borough services. This must influence and be clearly reflected in the ensuing initial action plan which should be signed by the child, young person and parent/carer, updated and reviewed, (see Delivery below). Delivering integrated services - Service Procurement/Delivery As a minimum all authorities need to have a Service Directory (Family Information Service) which sets out clearly the services available to children, young people and families, their geographical coverage, the client group they work with, where they are based, and how to access them. This will ensure clarity on which services are universally available, both for borough residents and for non residents who are attending universal provision (e.g. schools, GP practices, Youth Services) within other boroughs; or if existing protocols are in place to organise cross borough working (e.g. the London Attendance Exclusions and Off rolling Passport); or where services are available only to borough residents. In the case of FINAL 10 health services, the CAF initiator or CAF episode coordinator7 needs to be clear on where the child or young person’s GP is based and access services accordingly. Delivering integrated services: Forming the Team Around the Child It will be important to ensure that appropriate out borough practitioners are included in the Team Around8 the Child to ensure effective planning and support. The definition of a Team Around the Child being those practitioners and family members involved in the action plan and delivering a service to the specific child. The CAF process should result in a plan of action (referred to as a “CAF Plan”) Delivering integrated services – Coordinating and delivering integrated services (Lead Professional) The Lead Professional should be the most appropriate practitioner working with the child or family irrespective of which authority that service is based in. They would need to have access to all the CAF documentation (assessment, action plans, service provisions made and progress reviews). They would be a member of the Team Around the Child and be responsible for coordination and keeping the team informed of developments. All practioners delivering services to support the child or young person MUST keep the lead professional informed of all developments, including recommendations for when a child or young person should move to a lower or higher level of specialist support, where and how that support can be accessed from. The lead professional could change; for example in primary - secondary transfer or when a child moves authorities and/or where the change is more appropriate to properly meet the child’s needs. In all cases relevant information should be transferred (including schools information) to ensure a seamless progression of support to the child. The London Continuum of Needs (annex 2) can be used to identify and agree if the level of need the practitioner has identified meets the threshold for additional needs. Reviewing Progress The CAF Plan needs to be reviewed regularly and adjusted accordingly. The first review date is on the Common Assessment form and further review dates need to be agreed as and when needed. This process should involve the child, young person and parent/carer and practioners from the services involved with delivering the plan (the Team Around the Child), regardless of whether they are from the authority where the CAF originated or home authority. 7 Please note the CAF initiator or CAF episode coordinator may not be the same practioner as the lead professional 8 Your authority may call this Team by a different name; in essence this refers to practioners meeting with a child, young person and parent/carer. Please note the TAC is not the same as a Multi-agency Panel FINAL 11 Glossary of terms Team Around the Child - practitioners and members of the family supporting the child / providing services. CAF Episode - a term used primarily for National eCAF 9requirements. It describes the CAF process and all the information concerned with the CAF process for a specific child, from assessment to closure of the case. It is represented as a "folder" containing the CAF documents. These include assessments, action plans, progress reviews, service requests, involvement of members of the Team Around the Child and consent statements. CAF Episode Coordinator - an eCAF user who has responsibility for keeping the information on eCAF up to date. This could be the Lead Professional if they are an eCAF 10user but may not be. 9 This is the same for both local and national e-CAf systems This is the same for both local and national e-CAf systems 10 FINAL 12 Annex 2 - CAF Thresholds 1.0 Introduction The purpose of this chapter is to outline common risk triggers for beginning a common assessment and to introduce the London Continuum of Need model. This model was developed in consultation with local authorities and key local, regional and national partners. We recognise that some local authorities may have more detailed level descriptors. The London Continuum does NOT provide an exhaustive list of all the possible scenarios and practitioners should always use their professional judgement. The London Continuum establishes a consistent approach for: Four levels of need and corresponding service intervention Beginning the CAF process This will facilitate swift and easy access to appropriate services and help remove barriers to cross authority integrated service delivery. It is acknowledged that children may move from one level of need to another and agencies (including universal services) may offer support for needs at more than one level. The London Continuum model does not guarantee service provision by particular agencies at each level as there may be restricting factors such as: Specific service criteria related to the agency’s specialist area of work Previous interventions Geographical location Age limits Time limited provision, e.g. only available during school term The London Continuum builds from the four levels of need: Level 1 No identified additional needs. Response services are universal services. Level 2- (Low risk to Vulnerable) Child’s needs are not clear, not known or not being met. This is the threshold for beginning a common assessment. Response services are universal support services and/or targeted services. FINAL 13 Level 3- Complex Complex needs likely to require longer term intervention from statutory and/or specialist services. High level additional unmet needs – this will usually require a targeted integrated response, which will usually include a specialist or statutory service. This is also the threshold for a child in need which will require Children’s Social Care intervention. Level 4- Acute Acute needs, requiring statutory intensive support. This in particular includes the threshold for child protection which will require Children’s Social Care intervention. (Please note The London Continuum of needs within this annex represents the level descriptors. Detailed risk and resilience factors relating to specific policy areas are provided at the end of this document and also can be accessed on the Young London Matters website.) The London Continuum identifies a set of risk and resilience triggers and levels of need and has been established in consultation with London Local Authorities and those organisations listed within the Protocol. Due to the expert opinion and policy advice utilised in developing the London Continuum, authorities may choose to consider a review of their thresholds and or align these with the London Continuum When there is an immediate need to protect a child because they are being harmed or at risk of harm the practitioner must contact the local authority Children’s Social Care and/or police directly and make a telephone referral. All practitioners must follow the referral process in their local borough and follow up a verbal referral with a written referral. In some local authorities the common assessment is the accepted mode for a written referral. For cross authority working use the method identified by your Local Safeguarding Children Board. The London Continuum of Need should be read alongside the London Child Protection Procedures (www.londonscb.gov.uk/procedures) . FINAL 14 LONDON CONTINUUM CHARTS Level 1 No additional needs, only requiring universal service support FINAL 15 FEATURES UNIVERSAL EXAMPLE INDICATORS DEVELOPMENTAL NEEDS Children with no additional needs Children whose developmental needs are met by universal services. LEARNING / EDUCATION achieving key stages good attendance at school/college/training no barriers to learning Planned progression beyond statutory school age HEALTH Good physical health with age appropriate developmental milestones including speech and language SOCIAL, EMOTIONAL, BEHAVIOURAL, IDENTITY good mental health and psychological well-being good quality early attachments, confident in social situations knowledgeable about the effects of crime and antisocial behaviour knowledgeable about sex and relationships and consistent use of contraception if sexually active FAMILY AND SOCIAL RELATIONSHIPS Stable families where parents are able to meet the child’s needs SELF-CARE AND INDEPENDENCE Age appropriate independent living skills FAMILY & ENVIRONMENTAL FACTORS FAMILY HISTORY & WELL-BEING supportive family relationships HOUSING, EMPLOYMENT & FINANCE child fully supported financially good quality stable housing SOCIAL & COMMUNITY RESOURCES good social and friendship networks exist safe and secure environment access to consistent and positive activities ASSESSMENT PROCESS No Common Assessment is required. Children should access universal services in a normal way. Key universal services that may provide support at this level: Education Children’s Centres & Early Years Health visiting service School nursing GP Play Services Integrated Youth Support Services Police Housing Voluntary & community sector PARENTS & CARERS BASIC CARE, SAFETY & PROTECTION parents able to provide care for child’s needs EMOTIONAL WARMTH & STABILITY parents provide secure and caring parenting GUIDANCE BOUNDARIES & STIMULATION parents provide appropriate guidance and boundaries to help child develop appropriate values LEVEL 2- Low to Vulnerable Targeted support FEATURES FINAL Low to Vulnerable - EXAMPLE INDICATORS ASSESSMENT 16 PROCESS 2a Vulnerable These children have low level additional needs that are likely to be short-term and that maybe known but are not being met. 2b Vulnerable Child’s needs are not clear, not known or not being met Child with additional needs – requiring multiagency intervention Lead professional and Team around child DEVELOPMENTAL NEEDS LEARNING /EDUCATION occasional truanting or non attendance school action or school action plus identifies language and communication difficulties reduced access to books, toys or educational materials few or no qualifications NEET HEALTH Slow in reaching developmental milestones, missing immunizations or checks Minor health problems which can be maintained in a mainstream school SOCIAL, EMOTIONAL, BEHAVIOURAL, IDENTITY Low level mental health or emotional issues requiring intervention Pro offending behaviour and attitudes Early onset of offending behaviour or activity (10-14) Coming to notice of police through low level offending Expressing wish to become pregnant at young age Early onset of sexual activity (13-14) Sexual active (15+) with inconsistent use of contraception Low level substance misuse (current or historical) Poor self esteem SELF-CARE AND INDEPENDENCE Lack of age appropriate behaviour and independent living skills that increase vulnerability to social exclusion FAMILY & ENVIRONMENTAL FACTORS FAMILY AND SOCIAL RELATIONSHIPS & FAMILY WELL-BEING Parents/carers have relationship difficulties which may affect the child Parents request advice to manage their child’s behaviour Children affected by difficult family relationships or bullying HOUSING, EMPLOYMENT & FINANCE overcrowding families affected by low income or unemployment SOCIAL & COMMUNITY RESOURCES insufficient facilities to meet needs e.g. transport or access issues family require advice regarding social exclusion e.g. hate crimes associating with anti social or criminally active peers limited access to contraceptive and sexual health advice, information and services PARENTS & CARERS BASIC CARE, SAFETY & PROTECTION inconsistent care e.g. inappropriate child care arrangements or young inexperienced parent EMOTIONAL WARMTH & STABILITY inconsistent parenting, but development not significantly impaired GUIDANCE BOUNDARIES & STIMULATION lack of response to concerns raised regarding child A common assessment should be completed with the child to identify their strengths & needs and to gain specialist support Programmes aiming to build self-esteem and enhance social/life skills Prevention Programmes Positive activities Key agencies that may provide support at this level: Universal and targeted Youth crime prevention services Targeted drug and alcohol information, advice and education, including harm reduction advice to support informed choices Health, education Childrens Centres & Early Years Educational psychology Educational Welfare Specialist Play Services Integrated Youth Support Services Voluntary & community services Family support services Reference sector specific charts LEVEL 3 FINAL 17 High or Complex level additional needs requiring integrated targeted support OR child in need (section 17) FEATURES MEDIUM RISK EXAMPLE INDICATORS ASSESSMENT PROCESS DEVELOPMENTAL NEEDS Children with high level additional unmet needs Complex needs likely to require longer term intervention from statutory and/or specialist services CHILD IN NEED: These children may be eligible for a child in need service from children’s social care and are at risk of moving to a high level of risk if they do not receive early intervention. These may include children who have been assessed as “high risk” in the recent past, or children who have been adopted and now require additional support. If a social worker is allocated they will act as the Lead Professional. LEARNING/EDUCATION short term exclusions or at risk of permanent exclusion, persistent truanting Statement of special educational needs No access to books, toys or educational materials HEALTH disability requiring specialist support to be maintained in mainstream setting physical and emotional development raising significant concerns chronic/recurring health problems missed appointments- routine and non-routine SOCIAL, EMOTIONAL, BEHAVIOURAL, IDENTITY under 16 and has had (or caused) a previous pregnancy ending in still birth, abortion or miscarriage 16+ and has had (or caused) 2 or more previous pregnancies or is a teenage parent Under 18 and pregnant coming to notice of police on a regular basis but not progressed Received fixed penalty notice, reprimand, final warning or triage of diversionary intervention Evidence of regular/frequent drug use which may be combined with other risk factors Evidence of escalation of substance use Evidence of changing attitudes and more disregard to risk mental health issues requiring specialist intervention in the community significant low self esteem victim of crime including discrimination SELF-CARE AND INDEPENDENCE Lack of age appropriate behaviour and independent living skills, likely to impair development FAMILY & ENVIRONMENTAL FACTORS FAMILY AND SOCIAL RELATIONSHIPS & FAMILY WELL-BEING History of domestic violence risk of relationship breakdown with parent or carer and the child Young carers , Privately fostered, children of prisoners, periods of LAC Child appears to have undifferentiated attachments HOUSING, EMPLOYMENT & FINANCE Severe overcrowding, temporary accommodation, homeless, unemployment SOCIAL & COMMUNITY RESOURCES family require support services as a result of social exclusion parents socially excluded, no access to local facilities The common assessment can be used as supporting evidence to gain specialist / targeted support. The common assessment may also be completed to support child moving out of complex needs Statutory or specialist services assessment (NB a common assessment must NOT replace a specialist assessment). Key agencies that may provide support at this level: LA children’s social care Other statutory service e.g. SEN services. Specialist health or disability services. YISP Youth Offending Team. Targeted drug and alcohol CAMHS Family support services Voluntary & community services Services at universal level Reference sector specific charts PARENTS & CARERS FINAL 18 BASIC CARE, SAFETY & PROTECTION physical care or supervision of child is inadequate parental learning disability ,parental substance misuse or mental health impacting on parent’s ability to meet the needs of the child parental non compliance EMOTIONAL WARMTH & STABILITY inconsistent parenting impairing emotional or behavioural development GUIDANCE BOUNDARIES & STIMULATION parent provides inconsistent boundaries or responses LEVEL 4 Complex/Acute additional needs requiring specialist or statutory integrated response OR child protection (section 47) FEATURES HIGH RISK EXAMPLE INDICATORS ASSESSMENT PROCESS Complex additional DEVELOPMENTAL NEEDS unmet needs These children require specialist/statutory integrated support CHILD PROTECTION Children experiencing significant harm that require statutory intervention such as child protection or legal intervention. These children may also need to be accommodated by the local authority either on a voluntary basis or by way of Court Order. Agencies should make a verbal FINAL Additional services: LEARNING / EDUCATION chronic non-attendance, truanting permanently excluded, frequent exclusions or no education provision no parental support for education HEALTH high level disability which cannot be maintained in a mainstream setting serious physical and emotional health problems SOCIAL, EMOTIONAL, BEHAVIOURAL, IDENTITY challenging behaviour resulting in serious risk to the child and others failure or rejection to address serious (re) offending behaviour likely to be in Deter cohort of youth offending management known to be part of gang or post code derived collective complex mental health issues requiring specialist interventions in sexually exploitative relationship teenage parent under 16 under 13 engaged in sexual activity frequently go missing from home for long periods distorted self image Young people experiencing current harm through their use of substances. Young people with complicated substance problems requiring specific interventions and/or child protection. Young people with complex needs whose issues are exacerbated by substance use SELF-CARE AND INDEPENDENCE Severe lack of age appropriate behaviour and independent living skills likely to result in significant harm e.g. bullying, isolation FAMILY & ENVIRONMENTAL FACTORS The common assessment can be used as supporting evidence to gain specialist / targeted support. Statutory or specialist services assessment (NB a common assessment must NOT replace a specialist assessment). Key agencies that may provide support at this level: LA children’s social care Specialist health or disability services. Youth Offending Team. CAMHS Family support services Voluntary & community services 19 referral to children’s social care accompanied by a written referral. FAMILY AND SOCIAL RELATIONSHIPS & FAMILY WELL-BEING Suspicion of physical, emotional, sexual abuse or neglect High levels of domestic violence that put the child at risk parents are unable to care for the child children who need to be looked after outside of their own family Services at universal level comprehensive assessment and formulation of substance specific care plan HOUSING, EMPLOYMENT & FINANCE No fixed abode or homeless family unable to gain employment or extreme poverty SOCIAL & COMMUNITY RESOURCES Child or family need immediate support and protection due to harassment /discrimination and No access to community resources Reference sector specific charts PARENTS & CARERS FINAL BASIC CARE, SAFETY & PROTECTION Parent is unable to meet child’s needs without support EMOTIONAL WARMTH & STABILITY Parents unable to manage and risk of family breakdown GUIDANCE BOUNDARIES & STIMULATION Parent does not offer good role model e.g. condones antisocial behaviour 20 Annex 3 - CAF interface with other assessments 1.0 Introduction The purpose of this chapter is to outline regional guidance for managers and practitioners around the interface between the Common Assessment Framework and other key assessment/referral tools and key interventions. 2.0 Background The CAF was introduced as a shared assessment tool for all practitioners that work with children and families in the UK. The common assessment has been specifically designed to reduce duplicate assessments and provide a common holistic framework for assessing need, facilitating integrated support and joint planning at an earlier stage. Consideration should always be given by specialist services of utilising a common assessment to support a child or young person when they move to a lower level of need. The recommendations in this guidance have been developed through consultation with local, regional and national partners. 3.0 Education Sector 3.1 Early years Action or School Action Recommended interface with the Common Assessment Framework: The common assessment could be used as an assessment tool to trigger a school/early years action for a child 3.2 Early years Action Plus or School Action Plus Recommended interface with the Common Assessment Framework: The common assessment could be used as an assessment tool to trigger a school/early years action plus for a child. FINAL 21 3.3 Assessments relating to learning difficulties (S139) Recommended interface with the Common Assessment Framework: The common assessment can be used as one of the tools to provide supporting evidence for the request of a S139 (previously S140). 3.4 Pastoral Support Programmes (PSP) It is imperative that ALL children or young people at risk of exclusion undertake a common assessment. Recommended interface with the Common Assessment Framework: The DCSF recommend that a CAF should be completed as part of a PSP in the “Improving Behaviour and Attendance: Guidance on Exclusions from Schools and Pupil Referral Units” (DCSF 2008) 4.0 Youth Sector 4.1 ONSET/ASSET Recommended interface with the Common Assessment Framework: Practitioners should complete a common assessment when referring into a YISP. Youth Justice practitioners should always complete a common assessment if additional unmet needs have been identified. The common assessment will then act as a lever to identify the full unmet needs and bring in additional support from other services. Youth Justice practitioners should operate as the lead professional when appropriate. The CAF should not replace Asset. However, a common assessment should be completed if the YJ interventions are insufficient to address any identified needs. The purpose of completing the common assessment is to bring in additional support from other services either at the point of ASSET being completed, during a YJ prorgamme or when a young person leaves a YJ intervention 4.2 Substance Misuse There are a number of different tools/processes used across the London boroughs to support staff in generic children’s services to screen vulnerable groups of young people with an identified propensity to substance use/misuse. (Commonly used screening tools include DUST and SMART). The purpose of the screening process is to identify specific substance related need and the appropriate level of intervention required to address FINAL 22 this. Local screening procedures should be followed when there is a concern regarding drug or alcohol use perhaps arising out of the CAF or other contact with a young person. Screening is not the same as a comprehensive substance misuse assessment. However the areas addressed within the screening process will help in the identification of risk factors and will indicate to the professional when onward referral may be appropriate or when specialist advice should be sought in order to decide how best to address the identified need. The Interface of Substance Misuse screening tools with the common assessment The Common assessment should be completed as an early or the first assessment tool. If the common assessment raises a concern about substance misuse, screening should be undertaken by the worker if trained in screening for substance misuse. If the worker is not trained then the young person should be referred on to someone else in their agency that is trained in screening for substance misuse. The initial point of contact of the local substance misuse treatment service should be located on the Local Authority family information service site. If the first contact made by a young person is to a substance misuse specialist or if the referral does not come from Children’s Services or if a young person reaches the end of their treatment journey and a common assessment is not in place, the substance misuse specialist should complete a common assessment in addition to any specialist screening. The specialist should be enabled to draw the team around the child together where the most appropriate professional to act as the lead professional will be identified. The CAF will also play a vital role in ensuring effective plans are in place for young people leaving targeted support or specialist treatment. 4.3 Assessment Planning Intervention and Review (APIR) Recommended interface with the Common Assessment Framework: Connexions advisers should complete the common assessment when there are additional unmet needs that cannot be met within the single agency. 5.0 Children’s Social Care Recommended interface with the Common Assessment Framework: Where there is child protection concerns practioners should follow the Local Safeguarding Children Procedures and refer without delay. FINAL 23 6.0 Health 6.1 Early Support Recommended interface with the Common Assessment Framework The common assessment is a holistic tool that can be filled out collaboratively to gain a full picture of unmet additional needs. This information could be used as supporting evidence to request specialist support for a child from an early support service. The common assessment can be used to enable specialist early support services. 6.2 CAMHS (Child and adolescent mental health services) The national CAMHS review supports the use of the common assessment as a tool to help practitioners identify a child’s psychological and mental health needs and decide whether they can be met within their own service or if more specialist mental health support is needed. Recommended interface with the Common Assessment Framework: The Common assessment should be completed as an early or the first assessment tool. If the common assessment raises a concern about emotional or psychological ill health, screening should be undertaken by the worker if trained. If the worker is not trained then the young person should be referred on to someone else in their agency that is trained in screening or contact should be made with the CAMH service in the borough of residence so that appropriate identification of need can take place. The initial point of contact should be located on the Local Authority family information service directory. If the first contact made by a young person is to a CAMH specialist or if the referral does not come from Children’s Services or if a young person reaches the end of their treatment journey and a common assessment is not in place, the CAMH specialist should complete a common assessment in addition to any specialist screening. The specialist should be enabled to draw the team around the child together where the most appropriate professional to act as the lead professional will be identified. FINAL 24 If the young person is identified as having acute or complex needs a practitioner should refer without delay. 6.3 Adult mental health Recommended interface with the Common Assessment Framework: As recommended in the National CAMHS Review adult services should either consider using the common assessment (if trained and when appropriate) or in collaboration with other practitioners as necessary. 6.5 Health visitors, midwives and community nurses Recommended interface with the Common Assessment Framework: Health practitioners should complete the common assessment when there is a potential unmet need that cannot be met within their single agency. 6.6 General Practitioners Recommended interface with the Common Assessment Framework: GPs should complete common assessments when appropriate in collaboration with other practitioners as necessary. 6.7 Metropolitan Police Service (MPS) In response to the Every Child Matters agenda and as an attempt to achieve earlier identification of needs, the MPS have introduced the Merlin Pre-assessment Checklist (Merlin PAC) which they complete when they are concerned that a child or young person has an unmet additional need. The Merlin PAC can be completed by any member of the police service and all Merlin PACs are sent to the Public Protection Desk (PPD) for an initial assessment. PPD’s will check if the child/young person (CYP) is known on police systems, the local eCAF system or ContactPoint if this has been locally agreed. Recommended interface with the Common Assessment Framework: FINAL 25 Police staff that work more closely with CYP in multi-agency teams e.g. Safer Schools and YOT/YOS – may complete/collaborate on common assessments or become a member of the Team Around the Child when appropriate11. 11 In line with the recommendations of the Association of Chief Police Officers (ACPO) FINAL 26 Annex 4 Sharing Information Securely It is our duty to ensure that personal information is kept safe and secure, and only shared with those who have a legitimate reason to receive it. When information is in transit between individuals or information systems it is at risk of loss, damage, theft and inappropriate or accidental disclosure. This guidance has been adapted from the guidance developed by London borough of Merton THIS GUIDANCE DOES NOT OVERRIDE THE INFORMATION GOVERNANCE PROCEDURES OF INDIVIDUAL ORGANISATIONS OR CHILDREN’S TRUSTS. Consult your own local procedures and be guided by your own professional code of conduct. 12 As a minimum requirement a check must be made to find out if a common assessment already exists prior to initiating a common assessment. This should also include a check to see if Social Care are involved or have had prior involvement. Until ContactPoint is available to all practitioners it is recommended that: Any practitioner seeking to identify if a CAF is underway should contact their borough lead CAF contact. The lead CAF contact will need to be able to satisfy checks that the person making the request is a practitioner with a legitimate reason. Using LARA13 to obtain contact details where necessary, the lead CAF contact will then contact their counterpart in the other authority14. 12 This guidance can be applied to sharing information securely both within and across authority boundaries LARA is a national database of ContactPoint implementation managers and CAF coordinators. If LARA is removed once ContactPoint is available to ALL practitioners the lead CAF contact can be accessed by the authority’s service directory. 14 Authority of residence 13 FINAL 27 If there are other practitioners or a Lead Professional currently working with the child, any information should be shared between them (with consent of the child or family) in order to gain the full picture of the child’s situation so the practitioner can determine whether they need to remain involved, join an existing Team Around the Child or begin a common assessment. Sharing information As with any other personal information, a practitioner undertaking a common assessment should only share information with a third party with the explicit consent by the child, young person and/or family to do so, unless in the practitioner’s judgment there is sufficient public interest to share information without that consent. Good practice would indicate that the child, young person and/or family should be aware of how information may be shared. This should be noted on the common assessment or recorded on a sharing information register. Practitioners should only share information with a third party where they have confirmation that the requesting practitioner has a legitimate reason for requiring that information and the consent of the child, young person and family, unless they judge there is sufficient public interest as above. Where there are any doubts, this confirmation should be provided by the lead CAF contact in the authority where the practitioner is based prior to any sharing. Please refer to Annex 1 for guidance on the process to use when working across authority boundaries. Sharing personal information by post Confirm the name, department and address of the recipient; Seal the information in a robust envelope; Mark the envelope ‘Private and Confidential – To be opened by Addressee Only’; When appropriate send the information by recorded delivery; When necessary, ask the recipient to confirm receipt. Sharing information by TELEPHONE Only when you have confirmed that the practitioner has a legitimate reason for contacting you, you should: Be sure you know who you are talking to. Where possible use the main switchboard number of their organization and confirm with the operator the name, job title, department and organization of the person with whom you wish to share information. Do not share information when a return telephone number cannot be supplied. Call the practitioner back via the switchboard. FINAL 28 Only provide the information to the person who has requested it. If they are not there you should leave a message for them to call you back. Do not leave a message with someone else or on a voicemail Be aware of who might overhear your call. Keep a record of any confidential information disclosed during the call. Record the time of the disclosure, the reason for it and if appropriate, who authorized it. Sending information by FAX Paper documents are often sent by fax. Precautions must be taken when sending information by fax because the receiving machine may be sited in an open office, meaning the document is visible to other staff, contractors or visitors. Where possible any information should be shared via a dedicated CAF FAX. Telephone the recipient of the fax to let them know you are about to send it. Check the fax number. If the information is confidential ask them to wait by the fax. Consider asking the recipient to confirm receipt of the fax; or call them to ensure the fax has arrived. Use pre programmed fax numbers where possible to reduce the chance of the fax being sent to the wrong machine. Ensure that you use an appropriate fax cover sheet. Make sure your cover sheet states who the information is for, and mark it ‘Private and Confidential’ Ensure you do not refer to the names of the person(s) concerned in the subject heading or on the cover sheet of the fax Keep a record that you have sent the fax. If you receive confidential information by fax If the information is not for you, either pass it to the proper recipient or inform the sender. Do not ignore it. Consider the location of your fax machine. Is it in a secure environment? If your fax machine is not in a secure environment or you receive faxes outside office hours, you should consider a 'fax to e-mail' solution. Sending information by EMAIL Huge amounts of information are sent by email, within and across agencies. Whilst internal messages are reasonably secure (e.g. within the council or within health services secure platforms), those sent to external addresses are not considered secure enough for confidential information. Confidential information must be sent by other methods, some of which outlined in this Security Topics section. FINAL 29 Ensure all recipients need to receive the information. Think twice before responding to a group email or copying others in. Confirm the name, department and email address of the recipient Mark the message 'confidential'. Do not include confidential information in the Subject field. Use a secure email connection and ask the recipient to confirm receipt (e.g. use delivery and read request settings). If you have to send personal information to an external recipient, use a password protected file. Further, when this information is confidential, encryption should be used. One option is to use WinZip: some guidance on using WinZip for encryption follows below but DO consult your own agency for further guidance, or other options, as well. Remember to use a different password to anything you may use for other tasks because you will have to share the password when you disclose the document. Always save the passworded version of the document as a new file and retain the original safely. IT Services will not be able to open passworded or encrypted documents without the password. Passwording and encryption are not necessary for information shared between those within a secure platform (e.g. within the council, within health, within the police: further in Secure Email below) Do not send the password by the same email. Either send by separate email, or preferably use the telephone, making sure you know who is receiving the information. Record what information has been sent After receiving a password protected file, re-save the information without the password in a new secure place. Do not rely on remembering the password. Save an audit trail of your email communications. This could mean saving a copy of all sent and received emails in a separate folder. Using WinZip to encrypt information Use WinZip to encrypt copies of files that you are sending or taking out of your organisation, but not for files which remain on your network. WinZip version 9 or above allows users to use 256-bit AES encryption which is recommended. The recipient will also need WinZip 9 or later, so check this with them first. Earlier versions will handle the older ‘zip 2.0’ encryption, as will Windows XP. (Discuss with your IT department, if you don’t already have this facility installed: WinZip in a Google search will bring up several options.) The encryption can be done from within or outside the Office application. (1) To encrypt the information from outside the Office application: FINAL Open WinZip (version 9 or later) 30 Create a new archive (File menu), navigating to an appropriate location within your filing system, and give it a name. In the ‘Add’ window, locate the file you want to encrypt and highlight it. Tick the box ‘Encrypt added files’, and click ‘Add’. If WinZip warns you about the implications of encrypting files, click on ’OK ’. Enter a password that has a least 7 characters and preferably a mixture of numbers and letters. Re-enter the password to confirm it. Ensure ’Mask Password’ is checked, and choose the option ’256-bit AES encryption’. Click on ’OK ’ In the archive, the filename is followed by an asterisk to show it has been encrypted. Close WinZip. (2) To encrypt the information from within the Office application: Open the application that contains the information to be emailed. (Word, Excel, PowerPoint etc) Click ’File ’ then ’Open’. Locate, then right click the document to be sent. Click ’WinZip’ then click the option ’Add to (name of the document).zip’. It may now be necessary to change the ’File of type’ at the bottom of the box to ’All files’ to see the new Zip file. Right click the Zip file. Click ’Encrypt’ (cancel the box offering information about the different encryption methods if it appears) Enter a password that has a least 7 characters and preferably a mixture of numbers and letters. Re-enter the password as requested. Ensure ’Mask Password’ is checked. Check the option ’256-bit AES encryption (stronger)’ then click ’OK ’ Whichever method you use for encryption, you now have an archive file to send or transport. When sending, let the partner who is to receive the information know the password. This can either be achieved by telephone to a known and authorised person; or by separate email that is acknowledged before the archived information is sent. For regular transmissions, it is recommended that passwords are changed at least every three months. The recipient will be able to open the encrypted WinZip file using the password already agreed with them at the start of the process. Sending information by SECURE EMAIL What is secure email? FINAL 31 When a regular email is sent between different organisations it is transmitted over the Internet. This means that the contents of that email are not particularly safe. Email can be intercepted or misdirected, either by accident or for criminal purposes. While the risk of interception is quite low – a 2006 estimate placed the number of emails sent daily at 183 billion – the public do expect us to keep sensitive personal information confidential. They also expect us to protect information which identifies large numbers of people. Therefore a secure email facility should be used to send information identifying large numbers of people as well as sensitive or confidential information about a single individual. Secure email involves sending information to trusted partners through a network of secure, encrypted servers. The secure email facility encrypts the contents of an email when it is sent. This encryption ensures that the email, if intercepted, will be unreadable. Once the email reaches its secure destination it will be decrypted so that the intended recipient can read it. When should I use secure email? An email sent within large organisations such as NHS, Police, Central Government, the court service or within a local authority is secure because it stays within that network’s firewall security system. So an email sent from colleague.one@nhs.net to colleague.two@nhs.net is secure; similarly when shared between colleague.three@merton.gov.uk 15and colleague.four@merton.gov.uk an email will be secure. Also, sharing across SOME of these platforms is secure – such as for NHS, Police and Central Government who are all part of the Governments Secure Community. Thus colleague.five@met.pnn.police.uk can securely exchange with colleague.one@nhs.net . BUT sharing between any of those above within that Government Secure Community platforms with a local authority colleague, such as colleague.one@nhs.net sharing with colleague.four@merton.gov.uk, is NOT secure because the bridge between these separate secure platforms is through the internet which is not itself secure. HOWEVER, a facility provided by the Criminal Justice IT system (CJIT) called CJSM (Criminal Justice Secure Mail) allows for secure exchange between local authorities, education and some Third Sector organisation with the above group within the Governments Secure Community platform. Who has secure email? Contact your lead CAF contact to find out if you have access to a secure email address. What addresses can those with CJSM addresses send email to securely? 15 Please note that this may not apply to all London local authorities therefore you must check with you lead CAF contact FINAL 32 Other organisations that are signed up to secure sharing with CJIT system include those shown in table which follows: Organisation CJSM NHS Metropolitan police Government depts Other Councils Normal email Suffix @nhs.net @met.pnn.police.uk @gsi.gov.uk @gsx.gov.uk email suffix for secure sharing with @nhs.net.cjsm.net @met.pnn.police.uk.cjsm.net @gsi.gov.uk.cjsm.net @gsx.gov.uk.cjsm.net How do I (with CJSM address) send secure email? To send to someone with an @nhs.net or @met.pnn.police.uk email address you need to add the secure email suffix @nhs.net.cjsm.net to the address field e.g. Joe.Bloggs@nhs.net.cjsm.net Can I add .cjsm.net to any .gov.uk address to make it safe? No, not automatically. An @authority.gov.uk email addresses needs to be registered with CJSM before it becomes secure. Before sending confidential information to @borough.gov.uk address you need to check first with the recipient whether they have a cjsm.net address. If they do not you need to use another method of transfer. See the other procedures above for more details on options. Are attachments protected? The whole message is protected including attachments. The CJSM system checks all attachments for viruses. This means that if you encrypt a document with WinZip, then attach it to an email and send it to a cjsm.net address, it is likely to be rejected by the virus checking system and returned to you. Attachments sent through the CJSM system do NOT need to be encrypted. You cannot receive emails from non-secure email systems at a cjsm address. How can I tell if an email has come through the CJSM system? If an email comes through the CJSM system the Subject Field will begin with [CJSM] What if I need to send information securely to someone who does not have secure email? You need to use another method of transfer. See the above procedures for more details on options. FINAL 33 Sending information by POST Posting documents is often the only way to securely exchange documentation. Registered post is also the best way to send confidential data on an encrypted CD. Different levels of security can be used depending on the information being sent Consider sending the package as registered or 'signed for' delivery or by courier if confidential. Reliable transport couriers should be used at all times. Consult with your Post Room. Confidential information sent electronically must be protected by encryption. Packaging must be adequate to protect the contents from damage during transit. Ensure that you have the correct name and address. Sending material that is only addressed to an organisation is no guarantee that it will reach the intended recipient. Where appropriate, mark the envelope ‘Addressee Only’. This envelope may now be placed inside a larger envelope with only the correct name and address on it. This adds an additional level of security as the package is not easily identifiable as ‘valuable’ and administrative staff should only open the outer envelope. Ask the recipient to confirm receipt. Record the disclosure. IN PERSON Confidential information may be delivered personally by members of staff. Such information may be held in paper or electronic form. Where laptops, PDAs or other electronic devices are used precautions must be taken to ensure the security of your agency’s IT systems as well as any data held on the device itself. Personal information should only be taken off site where necessary, either in accordance with local policy or with the agreement of your line manager. Log any confidential information you are taking off site and the reason why. Paper based information must be transported in a sealed file or envelope. Electronic information must be protected by appropriate electronic security measures – password or encryption. If transferring information by car, put the information in the boot and lock it. Ensure the information is returned back on site as soon as possible. Record that the information has been returned. FINAL 34 Blackberry, Memory Sticks, CD’s and other removable media and mobile devices Mobile Devices include Blackberry, iPod, mobile phones and other gadgets. Removable electronic storage media include CD or DVD, Memory stick and even floppy discs. These devices and media are particularly vulnerable to loss or theft. Any confidential information on them must be protected by 256 bit AES Encryption in accordance with local policy. See WinZip guidance above as one option. General guidance may be found at http://schools.becta.org.uk/uploaddir/downloads/data_encryption.pdf Additionally, the following principles must be followed when using removable media The information must be backed up automatically, so that if the device is lost a risk assessment will facilitate appropriate follow-up action Any loss must be reported immediately Information must be securely deleted after use. It is not acceptable to carry confidential information on a mobile device or memory stick any longer than necessary. CD’s or DVD’s should be broken before disposal. National eCAF In July 2007, the Government announced that it would provide assistance to front-line professionals in children's services by implementing a single national IT system to support the Common Assessment Framework (CAF). The National eCAF system is the eenablement of CAF. National eCAF National eCAF will allow a practitioner to electronically records and share CAF information securely, with the consent of the child, young person or family. It will give practitioners from different sectors, who are approved and trained to use the system, appropriate access to key information concerning the assessment, action plans and progress reviews. This will allow them to participate in the delivery of the most appropriate services. In order to gain access to the episode information on National eCAF, practitioners will have gained explicit consent from the parents or carers and/or the young person who is the subject of the CAF episode. National eCAF will be deployed in a phased approach and the DCSF is working with a National eCAF Early Adopters Group to help shape the overall implementation approach. It is expected that the system will begin to be available from 2010. FINAL 35 FINAL 36 Annex 5 Information Sharing Protocols All documents that support the sharing of information are available at: www.everychildmatters.gov.uk/informationsharing For the purposes of supporting ‘integrated working without boundaries’ we have drawn out a specific section from section 4: How organisations can support practitioners, as this section of the Guidance clearly expresses the legal requirements for enabling case management across authority and agency boundaries with regard to information sharing protocols. 4.13 Information Sharing Protocols 16are not required before front-line practitioners can share information about a person. By itself, the lack of an Information Sharing Protocol must never be a reason for not sharing information that could help a practitioner deliver services to a person. This approach is supported by the Information Commissioner’s Office: “All organisations can accomplish information sharing lawfully by adhering to governing legislation and the principles of the Data Protection Act whether an Information Sharing Protocol is in place or not. An Information Sharing Protocol is a useful tool in some circumstances. It is not a legal requirement. An Information Sharing Protocol is a useful tool with which to manage large scale, regular information sharing. It creates a routine for what will be shared, when and with whom and provides a framework in which this regular sharing can take place with little or no intervention by practitioners. It is not a useful tool for managing the ad hoc information sharing which all practitioners find necessary. Most importantly it is not intended to be a substitute for the professional judgement which an experienced practitioner will use in those cases and should not be used to replace that judgement.” Information Commissioner’s Office 16 An ISP is a signed agreement between two or more organisatiions or bodies, in relation to specified information sharing activity and/or arrangements for routine or bulk sharing of information. FINAL 37 Annex 6 CAF Quality Assurance Framework 1.0 Introduction The purpose of this annex is to outline a CAF quality assurance framework that can be implemented to monitor the quality of the CAF process and help to improve outcomes for children and young people. All local authorities are responsible for implementing their own quality assurance framework and the lead CAF contact will be responsible for identifying the methodology used to colleagues from other authorities. Quality Assurance Framework (QAF) The QAF covers five key stages: The audit of the CAF Assessment Process The evaluation of the Audit Process The feedback of the audit process Training arising from the audit and evaluation stages Improvement to the CAF Process The Quality Assurance Framework Process The Audit Process Stage 1 Improvements to the CAF Process Stage 5 Training Stage 4 FINAL The Quality Assurance Framework The Evaluation Process Stage 2 Feedback Stage 3 38 To deliver this quality assurance framework you will need to have the following structures in place: (A) Nominated Auditor Each service that uses the CAF should nominate a minimum of one CAF Auditor depending on the size of the service. Heads of Service should nominate their services auditor. Nominated Auditors need to be operational mangers or, team leaders from within that service area; (B) Evaluation Team Members of the Evaluation team need to be senior operational managers representing all partners and the lead CAF contact. The team needs to have representation from all agencies using the CAF. Most Boroughs have a CAF or Integrated Working Project Board whose membership should already include the relevant individuals. This will ensure that lessons learnt are built into workforce development and service improvement. Stage One: The Audit of the CAF Process The objective of the Audit process is to ensure the three steps in the CAF process, identifying needs early (Prepare), “Assessing those needs (Discuss) and “Delivering services (Deliver)17 have been carried out effectively.18 The Monitoring and Audit process will record: The quality of the completion of the CAF form; The quality of the action plan and review process The involvement of the child/young person and/or parents/carer in the process This will be undertaken by the Auditor (monitoring the assessment process) 17 Delivering services” should be broken down to o “Forming the team around the child”, “Coordinating and delivering integrated services” and “Reviewing progress 18 The proformas at the end of this section provide the mechanisms for auditing FINAL 39 (A) . Monitoring the common assessment recording process This audit will enable a clear indication of how the documentation has been completed and the quality of the information recorded. (B) Monitoring the involvement of the child/young person and/or parents/carer in the process This process checks how the participation of the child/young person/family has been central to the CAF process. (C) Monitoring the action planning and review process This process focuses on the Action Planning and Review stage. Once a CAF action plan has been implemented, the Team Around the Child will need to review the outcomes for the child or young person and measure the quality and effectiveness of the Action Plan. This assessment focuses on a review of the impact of the CAF on improved outcomes for the child or young person. When first implementing this QAF or during early stages if implementing the CAF we recommend that one in every 10 CAFs that have undergone the Action and Review process should be audited. As the CAF becomes the primary early intervention assessment for children and young people’s services, the audit sample will need to be reviewed accordingly. Please note when a cross authority CAF is being audited it would be good practice to engage the lead CAF contact from each involved authority as part of the audit process. Stage 2 - The Evaluation Process The Evaluation Process is conducted by a multi-agency Evaluation Team including CAF Auditors. The evaluation process is broken down into two stages: -the Evaluation of the CAF Process, and -the impact of the CAF. FINAL 40 The evaluation of the CAF assessment process and the Impact of the CAF This evaluates the assessment, action planning and review process and the outcomes achieved. The Evaluation Team will have been provided with the average scores from Audited CAFs in terms of quality of recording and the success of action planning and review process. These will have been divided into services areas. If any service’s scores fall below a pre-determined figure, set by the Evaluation Team, the reasons must be investigated by the Evaluation Team, and corrective action recommended and implemented. The Evaluation Team should decide on appropriate action to take in the case of persistent poor quality of assessment completions and limited improvement in outcomes for the child or young person concerned. Additionally, where a cross authority CAF has been audited and have been identified as either poor quality and/or with limited improved outcomes the two authorities should consider how more effective cross authority working can be achieved. Stage 3 - Feedback The Evaluation Team will feedback the results of the evaluation process to the Borough’s Integrated Working Project Group or equivalent body (if a different team has been established) and to service managers which will help them in: Identifying the training needs for their practitioners. Monitoring the CAF process. Tracking outcomes for children and young people. Identifying issues for supervisions. Identifying support needs in services for local authority CAF teams. Performance management of services within Children’s Trusts. Establishing more effective cross authority working Stage 4 - Training The next step in the cycle is the CAF training for practitioners. The Evaluation Teams will feed back and make recommendations to training managers, to highlight identified areas for improvements to existing CAF training, and any additional items that need attention or inclusion. FINAL 41 Stage 5 - Improvements to the CAF process The improved training and supervisions as a result of the Quality Assurance Framework, and the resultant improved outcomes for children and young people complete the cycle of the QAF. 3.4 Governance of the QAF The Children’s Act places a duty on all agencies supporting children and young people to work together within Children’s Trust frameworks. It also places the accountably for all children’s services with the chairs of the Children’s Trusts, the Local Authority Directors of Children’s services. Therefore the governance of the CAF’s should sit with the Children’s Trusts and the lead should be taken by the Local Authority. FINAL 42 FINAL 43 Assessment Checklist Checklist and Guidance Notes The full Audit Process includes the Evaluation of the child/young person/parents or carer 1. The Audit should only be carried out by an individual who has received training. 2. The Audit of a CAF, must not be carried out by any person who has had any involvement in the particular assessment being audited. 3. A CAF can only be audited once it is closed. 4. The Quality Auditor will be advised by the Evaluation Team, which type of sample CAF’s are to be audited. The audit can sample a random selection of CAF’s, or CAF’s conducted on a specific group of children or young people according to demographics or level or type of need. 5. The anonymity of the child or young person who has been assessed must be preserved. However the Evaluation Team will need to be able to identify specific CAF’s that have been audited, therefore the audit should refer to an assessment by unique reference number, not by the name of the child or young person being assessed. 6. The anonymity of the practitioner should also be maintained, therefore the audit should identify the agency conducting the assessment, not the practitioner, therefore reference by a unique reference number will enable the auditor to feedback to individual practioners. 7. The Quality Auditor should systematically review the CAF documents, and answer the questions posed on the check list. 8. The checklist consists of a series of “closed questions”, the only possible answers for each question is therefore “Yes”, “No” or “Non-Applicable (N/A).” The score given for “Yes” answer = 1, the score given for each “No” answer = 0, the score given for each “N/A” answer = 1. 9. A tick should be placed against each question in the relevant answer box, and the Quality Auditor should add any comments he/she feels appropriate in the comments box which will expand with typing. At the end of the audit, the score for each answer column is to be totalled. 10. To review the quality of the information recorded the Auditor should complete Section 2, (In depth review). Final Unique Reference Number…………………. Audit Conducted By……………………… Agency Which Conducted the Assessment……………………………… Date of Audit…………………… Type of Sample (e.g. Random, Specific Group, Type of Need etc)…………………………………………………… Section 1 –Recording of Common Assessment Question Yes No N/A (Score = 1) (Score = 0) (Score = 1) Comments by Quality Auditor Identifying Details Are the personal identifying details of the child or young person entered onto the CAF form (i.e. name, address, gender, contact details, date of birth,)? If only partially completed score 0 Is the religion and ethnicity of the child or young person entered onto the CAF form? If only partially completed score 0 Is the first language of the child or young person and the parent/carer entered onto the CAF form? Have details of any disability of the child or young person been entered onto the CAF form? Has the need for an interpreter/signer been noted, and if so was an interpreter/signer arranged for the assessment process? Have details of any special requirements of the child or young person been recorded? Assessment Information Does the CAF form record all the people present at the assessment? Has the reason for the assessment been recorded on the CAF form? Have the personal details of the parent/carer been recorded (i.e. name, address, contact details, parental responsibility and relationship to the child or young person)? If only partially completed score 0 Has the current family and home situation been recorded (i.e. family structure, siblings, other significant adults living and not living with the child)? If only partially completed score 0 Have the details of the person(s) undertaking the assessment been recorded? FINAL 45 Has the lead professional been identified, together with their contact details? Have all the services (including cross borough) dealing with the child or young person been identified, with details of their involvement and contact details? CAF Assessment Summary: Has child or young person’s strengths and needs been recorded Parents and Carers:? has the ability of the parents and carers to provide guidance and support been recorded Family and Environmental: have family history, networks employment, housing, or education been considered when completing the form Conclusions, Solutions and Actions Have the conclusions derived from the assessment been recorded? Have the agreed changes required been recorded? Has an action plan been recorded, together with responsibilities for carrying out those actions (including cross authority actions) and dates by which they are to be completed? Has a review date been agreed and recorded? Have indicators of successful improvement been recorded? Has the child or young person recorded their comments on the assessment and identified actions? Has the parent/carer recorded their comments on the assessment and identified actions? Has consent for information storage and information sharing been obtained and recorded? Has the information to be shared and the agencies authorised to share that information been recorded on the form? Has the assessment form been signed by the child/young person, parent or carer? Has the assessment form been signed by the assessor(s)? Total Score for:A. “Yes” column = B. “N/A” column = The total possible score for the completion of a CAF is 27. However, depending on the circumstance, not all areas of the form may require completion. The percentage effectiveness of the CAF process is therefore: (The total of the “Yes” scores, times 100) divided by (27 – Total of “Non Applicable” score) e.g. If the Non Applicable score = 5, and the Yes scores = 15 then the percentage effectiveness of the CAF process = (15 x 100)/(27 – 5) = 68.2% FINAL 46 Section 2 – In depth review Not completed = 0 Poor = 1 Satisfactory = 2 Good = 3 Section should have been completed but was left empty No evidence Insufficient information Unclear why being assessed or referred Level of need inappropriate Service involvement requested rather than on outcomes Brief comments but clearly stated Levels correct Outcomes focused Comments are clear & purposeful and linked well to evidence Levels correct and good evidence Strong picture of outcomes needed with appropriate action steps 2.3 CAF purpose, level and action request. CAF Section Not Completed = 0 Poor = 1 Satisfactory = 2 Good = 3 Scoring system for above CAF purpose, level and action requested 2.3 Domain completion CAF Section Not Completed = 0 Poor = 1 Satisfactory = 2 Good = 3 Poor = 1 Satisfactory = 2 Good = 3 Positive Contribution Economic wellbeing Reason for assessment and referral Identification of level of need Conclusion, solution & Action Development of Child Parent/carer Family and Environment Scoring system for domain completion 2.3 Analysis CAF approach No = 0 Information sourced / evidence based, non-judgmental Strengths / positives included Parent / carer engagement in process Child / young person engagement in process or needs of child / young person appropriately represented Outcomes focused on impact on child/young person ECM Outcomes (Yes = 1, No = 0) Being Healthy Staying Safe Enjoy and Achieve Does the CAF focus on any of the ECM outcomes Have the “Conclusions, solutions, actions” identified helped to improve outcomes. Overall Comment & Score FINAL 47 Section 3: Evaluation of the Participation of the Child or Young Person and/or their Parent/Guardian/Carer The success of the Team Around the Child process, is dependant on the agreement, participation and co-operation of the child or young person, and/or their parent/guardian/carer. When evaluating the outcomes of an action plan, it is therefore necessary to take this into consideration. In principle the child, being central to the TAC process, will have understood and been a party to deciding what actions they feel would provide them with the right support. Complete the following chart. Where a child or young person is considered able to fully understand the process, and make a decision on their own behalf, (Fraser Principle), then they should have signed the appropriate confirmation. In that case, the signing of the parent/guardian/carer is not needed, and the Not Applicable (N/A) box should be ticked. However, where the parent/guardian/carer has agreed to complete an action, then the answer should be Yes or No, whether or not the Fraser Principle is appropriate. It may be difficult to collate information from child or young person, and/or their parent/guardian/carer during a quality audit. We recommend that evaluation of the experiences of the child or young person, and/or their parent/guardian/carer should be captured when closing a CAF. This form can be amended to capture those views. Question Has the child or young person been central in the TAC process Did the child or young person sign to confirm that they agreed with the changes that needed to occur? Did the parent/guardian/carer sign to confirm that they agreed with the changes that needed to occur? Did the child or young person sign to confirm that they agreed with the Action Plan to achieve those changes? Did the parent/guardian/carer sign to confirm that they agreed with the Action Plan to achieve those changes? Was the child or young person involved in choosing the Lead Professional? Was the parent/guardian/carer involved in choosing the Lead Professional? Did the child or young person attend the Team Around the Child meetings? Did the parent/guardian/carer attend the Team Around the Child meetings? FINAL Yes No 48 N/A Did the child or young person complete his/her agreed actions in order to achieve the required change? Did the parent/guardian/carer complete his/her agreed actions in order to achieve the required change? Does the child or young person agree with the evaluation of the effectiveness of the actions and achievement of changes? Does the parent/guardian/carer agree with the evaluation of the effectiveness of the actions and achievement of changes? Did the child/young person feel supported by the process? Did the parent/guardian/carer feel supported in the process? Did the child/young person feel comfortable and supported by the Lead professional? Did the parent/guardian/carer feel supported by the lead professional? A "Yes" answer scores 1, a "No" answer scores 0, a N/A answer scores 1. A score of 12 or less indicates non-effective participation on the part of the child or young person, or their parent/guardian/carer. FINAL 49 Section 4: Measurement of the Effectiveness of Actions The CAF process identifies changes that need to occur in the life of the child or young person undergoing the assessment, in order to improve their current situation. For each of these changes, one or more activities or actions were identified. The extent to which the activities or actions proved effective, and the extent to which the required changes that were identified have occurred, is a measure of the quality and effectiveness of the CAF process. The effectiveness of each action can be classified as one of the following:1. Not Effective (The action taken has not resulted in any noticeable/measurable change). 2. Partially Effective (The action taken, has resulted in a small noticeable/measurable change, but there is still much to do to achieve the required change.) 3. Mostly Effective (The action taken has achieved most of the required change, which could be completely achieved with a little extra effort, or required changes effective but not considered sustainable without on-going support.) 4. Completely Effective. (The action has achieved the required change, and it is likely to be maintained without further support.) Each of these classifications are scored 0 to 3, and entered into the table below. There should be one entry for each action and one entry for each required change. In the example given below, there are three changes required. These have been identified as Change 1, Change 2 and Change 3, but for the purpose of an actual CAF, they would be identified fully. For each change, two actions have been identified (i.e. 6 in total). These have been identified as Action 1, Action 2, Action 3 etc. Evaluation of Effectiveness of Actions Action Action 1 Action 2 Action 3 Action 4 Action 5 Action 6 FINAL Not Effective (Score 0) Partially Effective (Score 1) x Mostly Effective (score 2) Completely Effective (Score 3) x X x x x Action Score 1 2 0 3 3 2 Total Possible Score 3 3 3 3 3 3 50 Overall Scores 11 18 Effectiveness of actions = 11/18 = 61% The extent to which each of the identified changes has occurred can also be classified as one of the following:1. No Change Occurred (The relevant circumstances are the same as they were before the actions took place.) 2. A Small Change Occurred (There has been some noticeable improvement in the relevant circumstances, but much more change is required.) 3. A Moderate Change Occurred (There has been considerable improvement in the relevant situation, but some change is still required.) 4. The Required Change Occurred. (The targeted change has been fully achieved.) Each of these classifications are scored 0 to 3 and entered into the following table. Evaluation of the Achievement of the Identified Changes Required Identified Change Change 1 Change 2 Change 3 Overall Scores No Change (Score 0) Small Change (Score 1) x Moderate Change (score 2) Required Change (Score 3) x x Change Score 1 2 3 6 Total Possible Score 3 3 3 9 Achievement of Changes required = 6/9 = 66% Overall Measurement of Quality and Effectiveness of CAF Process (Overall Action Score + Overall Change Score) X 100 = (11 + 6) x 100 = 63% (Possible Action Score + Possible Change Score) 18 + 9 FINAL 51 FINAL 52 London Continuum: Descriptors These detailed risk and resilience charts have been developed by experts from the specific policy areas and support Annex 2 the London Continuum. They do not represent an exhaustive list of policy areas. Teenage Pregnancy Substance Misuse Youth Offending Gangs and Serious Violence (to be included after the consultation period) Final Substance Misuse Thresholds Introduction Research has identified key factors known to increase the likelihood of substance misuse. The more risk factors a young person has, the more likely they are to get involved in substance misuse. The CAF is an important tool for the early identification of young people at risk of, or involved in, substance misuse. Young people exhibiting the risk factors described at Level TWO on the table below should have a CAF and a targeted support package (as suggested in the table below) put in place. Young people at Level THREE are already involved in substance misuse, and will have additional support needs. Young people at Level FOUR would require specialist substance misuse interventions. Ideally need should be met at the lowest appropriate level of intervention with clear referral pathway in place with movement between the different levels of intervention. The CAF will also play a vital role in ensuring effective plans are in place for young people leaving targeted support or specialist treatment. Level 1 – universal children with no additional needs Children whose developmental needs are met by universal services Substance Misuse threshold/descriptor No known drug or alcohol misuse and has access to accurate and age appropriate knowledge about the risks associated with taking drugs and using alcohol. Risk factors Protective factors/resilience Suggested interventions FINAL Attends school regularly/or in EET and no concerns about achievement No mental health concerns No concerns about potential offending Likely to be living in a nondeprived area Not known to social care Exposure to substance use as normal Positive aspirations In education/employment/training Positive attitude to learning High sense of self esteem Stable family and home life Supportive consistent parenting and positive role models Resilience to peer pressure Supportive peer relationships Parents value education Accurate and age appropriate drug and alcohol information, advice and education Advice and information for parents and carers General health screening Substance misuse screening, and where appropriate, referral to another service. 54 Level 2 – Low to vulnerable Substance Misuse threshold/descriptor Low level substance misuse (current or historical). Single or multi-agency targeted support. Children with low-level additional unmet needs that are not being consistently met. There are no acute needs, but these children require extra support in order to promote their welfare and well-being. If a young person meets one of the thresholds, they have reached the threshold for beginning a CAF. If the young person also displays some risk factors or has a single significant risk factor, and few protective factors, they need to have a targeted substance misuse prevention intervention. FINAL For 14 year olds and over this may involve starting to experiment. For younger children or those with additional developmental needs any level of use is of concern and may warrant recognition as a child in need . Risk factors Protective factors/resilience Suggested interventions Is in EET but struggling with attendance and/or attainment Left school at 16 with no/few qualifications Low level emotional health and wellbeing and/or low self esteem and vulnerable to peer pressure Learning difficulties At risk of or has started involvement in criminal activity May live in a deprived area and be affected by low income or unemployment Some issues identified with parenting and/or home life (but not escalated to social care) which may affect the child/young person Looked after child (current/historic) including care leavers Young carers Exposure to substance misuse as normal, including in the family or in the community [including parents in specialist treatment]. Living in temporary accommodation with or without parents Positive aspirations In education/employment/ training Positive attitude to learning High sense of self esteem Stable family and home life Supportive consistent parenting and positive role models Resilience to peer pressure Supportive peer relationships Parents value education Targeted drug and alcohol information, advice and education, including harm reduction advice to support informed choices Programmes aiming to build self-esteem and enhance social/life skills Prevention Programmes Positive activities 55 Level 3 – High or complex level additional needs requiring integrated targeted support OR child in need [section 17] FINAL Substance Misuse threshold/descriptor Evidence of regular/frequent drug use which may be combined with other risk factors Evidence of escalation of substance use Evidence of changing attitudes and more disregard to risk When considering whether a child or young person meets the Level 3 threshold, the assessment should take into account the need for an age and developmentally appropriate response. 56 If a young person meets one of the thresholds they have reached the threshold for integrated or targeted support. If the young person also displays some risk factors or has a single significant risk factor, and few protective factors, this may suggest that support should be targeted to prevent substance misuse. Risk factors Protective factors/resilience FINAL Short-term exclusions or at risk of permanent exclusions, persistent truanting. Is NEET Limited or low aspirations Evidence of risk of harm due to parental/family or peer substance misuse [including parents in specialist treatment] Mental health issues including depression, anxiety and self-harming and poor self esteem Learning difficulties Engaging in offending behaviour – known to YOT or the police History of domestic violence Young carers Looked after child (current/historic) including care leavers Family mental health issues Is homeless or living in temporary accommodation May live in a deprived area and affected by low income or unemployment Positive aspirations In education/employment/training Positive attitude to learning High sense of self esteem Stable family and home life Supportive consistent parenting and positive role models Resilience to peer pressure Supportive peer relationships Parents value education Suggested interventions [in addition to above and with clear links and referral pathways to Level 1 and Level 3 interventions as appropriate] Targeted drug and alcohol information, advice and education. May be delivered through one-to-one or informal group sessions. This should cover raising awareness, supporting informed choice and reducing harm. Integrated support and advice on a range of issues including offending, sexual health, education and housing Counselling addressing lifestyle issues family and individual support 57 Level 4 – Complex or acute additional needs requiring specialist or statutory integrated response OR child protection [section 47] FINAL Substance Misuse threshold/descriptor Young people experiencing current harm through their use of substances. These are likely to be impacting on other aspects of the young person’s life. Young people with complicated substance problems requiring specific interventions and/or child protection. Young people with complex needs whose issues are exacerbated by substance use When considering whether a child or young person meets the Level 4 threshold, the assessment should take into account the need for an age and developmentally appropriate response. 58 If a young person meets one of the thresholds, displays one or more risk factors and few protective factors, they have reached the threshold for specialist/statutory integrated support. Children experiencing significant harm require statutory intervention such as child protection. These children may need to be accommodated by the local authority either on a voluntary basis or by way of Court Order. Risk factors Protective factors/resilience FINAL Chronic non-attendance, truanting Permanently excluded, frequent exclusions or no education provision Is NEET No aspirations for the future and no future plan No parental support for education Complex mental health issues requiring specialist interventions Learning difficulties Failure to address serious re-offending behaviour Parental/family or peer substance misuse [including in treatment] Child or young person who needs to be looked after outside the family home or is a care leaver with support concerns Suspicion of physical, emotional and sexual abuse or neglect High levels of domestic violence that put the child/young person at risk Sexual exploitation Family mental health issues Is homeless or living in temporary accommodation May live in a deprived area and affected by low income or unemployment Young carer Positive aspirations In education/employment/training Positive attitude to learning High sense of self esteem Stable family and home life Supportive consistent parenting and positive role models Resilience to peer pressure Supportive peer relationships Parents value education Suggested interventions [in addition to above and with clear links and referral pathways back to lower level interventions as appropriate] comprehensive assessment and formulation of substance specific care plan Pharmacological/Prescribing Counselling Harm reduction support within a key work relationship Residential Family intervention/support/therapy If there is a safeguarding concern refer to social services 59 Teenage Pregnancy Thresholds Introduction Research has identified key factors known to increase the likelihood of teenage pregnancy which can be grouped into: education related factors, risky behaviours and family and social circumstances. The more needs a young person has, the more likely they are to experience a teenage conception. Sexual activity alone is not a key indicator for risk of teenage pregnancy; in fact a young person may not be sexually active but could have other key risk factors and be in need of targeted support to prevent teenage pregnancy. Protective factors should also be considered when working with a young person as these can reduce the risk of teenage pregnancy, even if many of the risk factors are in place. The CAF is an important tool for the early identification of young people at risk of teenage pregnancy, ideally before they become sexually active. Diagnosis of need will enable professionals to put into place programmes of support. Research shows that effective programmes to reduce the risk of teenage pregnancy: Intervene early - before first sex Focus on raising aspirations, attainment and self esteem Provide intensive 1:1 work – development of relationship with trusted adult is key Consider different approaches for young men and young women Ensure that the workforce is equipped to identify and support young people at risk The needs identified at each of the levels below are applicable to both young men and young women of any sexual orientation. Sexual activity is defined as vaginal, oral or anal sex. FINAL 60 Level 1 -universal Teenage pregnancy threshold/descriptor children with no additional needs Children whose developmental needs are met by universal services Attends school regularly/or in EET and likely to achieve 5 A*-C GCSE or higher academic success Knowledgeable about sex & relationships and consistent use of contraception/protection if sexually active Additional needs Protective factors/resilience No drug or alcohol misuse No mental health concerns No concerns about potential offending Likely to be living in a non-deprived area Not known to social care FINAL Positive aspirations In education/employment/training Positive attitude to learning High sense of self esteem Stable family and home life Supportive consistent parenting, positive role models or relationship with at least one trusted adult Resilience to peer pressure & delayed sexual activity Supportive peer relationships Parents value education 61 Level 2 – low to vulnerable Children with lowlevel additional unmet needs that are not being consistently met. There are no acute needs, but these children require extra support in order to promote their welfare and well-being. If a young person meets 1 of the thresholds, they have reached the threshold for beginning a CAF. If the young person also has a number of the additional needs listed and few protective factors, they need to have a targeted FINAL Teenage pregnancy threshold/descriptor Is in EET but struggling with attendance and/or attainment Left school at 16 with no/few qualifications Expressing wish to become pregnant/be a parent at a young age (at any age) Early onset of sexual activity (13-14) Sexually active 15-19 years olds with inconsistent use of contraception/protection, and limited access to contraceptive and sexual health advice, information and services. Additional needs Protective factors/resilience Is involved in low level substance misuse (current or historical) Has low level mental health problems and/or low self esteem and is vulnerable to peer pressure Is at risk of or is involved in criminal activity Is affected by low income or unemployment Is affected by issues linked to parenting and/or home life (not currently escalated to social care), including acceptability of early parenthood Has previously been looked after Is/was a daughter of a teenage mother or has a family member who is/was a teenage parent Is a refugee or asylum seeker and isolated from family and friends Is homeless or living in temporary accommodation Has history of sexual abuse or rape Is 16 or 17 and having sex with someone 5 or more years older Positive aspirations In education/employment/training Positive attitude to learning High sense of self esteem Stable family and home life Supportive consistent parenting, positive role models or relationship with at least one trusted adult Resilience to peer pressure & delayed sexual activity Supportive peer relationships Parents value education 62 teenage pregnancy prevention intervention. Effective interventions for consideration by single agency or at Team Around the Child (TAC) meeting 1. If programme or service exists which offers targeted support to young people at risk of teenage pregnancy, refer young person to this service OR 2. Agree a structured package of 1:1 intensive support led by PA, learning mentor, youth worker or other. This MUST include: Discussing sex, relationships and sexual health with the young person, and referring them to local contraceptive and sexual health services, including condom distribution schemes and access to emergency hormonal contraception. Referral to or commissioning of group-based interventions to improve the young person’s sex and relationships knowledge, understanding and skills. The focus should be on dealing with peer pressure, delaying first sex, negotiating safer sex, and managing risktaking behaviour. Depending on identified needs the intervention will also include: FINAL Securing learning support (including additional literacy and numeracy) for young people who are falling behind in school Supporting young people to remain in, or to gain access to education, employment, accredited training or taster courses Providing careers guidance and encouraging engagement in work experience opportunities, volunteering and out-of-school activities that foster success, ambition and contribute to raising aspirations Providing practical support to attend appointments Contacting alcohol and drug services for professional support and to make appropriate referrals. Contacting child and adolescent mental health services for professional support and to make appropriate referrals. Contacting housing services for professional support and to make appropriate referrals. Ensuring skills development and support for young people experiencing family or relationship conflict or breakdown Engaging parents and carers with the structured programme of support to young person and referring to sources of parenting support 63 Level 3 – high or complex level additional needs requiring integrated targeted support OR child in need (section 17) If a young person meets 1 of the thresholds they have reached the threshold for integrated or targeted support. Additional needs may suggest that support needs to be targeted to prevent teenage pregnancy. Teenage pregnancy threshold/descriptor Additional needs Protective factors/resilience FINAL Short-term exclusions or is at risk of permanent exclusions or persistent truanting. Is NEET Has limited or low aspirations Is misusing substances with alcohol/drug impaired decision making Has mental health issues including depression, anxiety and self-harming and poor self esteem Is engaging in offending behaviour and is known to YOT or the police Has a history of domestic violence Positive aspirations In education/employment/training Positive attitude to learning High sense of self esteem Stable family and home life Supportive consistent parenting and positive role models or relationship with at least one trusted adult Resilience to peer pressure and delayed sexual activity Supportive peer relationships Parents value education Effective interventions for consideration at Team Around the Child (TAC) meeting Interventions identified at level 2 also apply at level 3. In addition: These children may be eligible for a child in need service from children’s social care. Under 16 and has had (or has caused) a previous pregnancy ending in still birth, abortion or miscarriage 16 or over and has had (or has caused) two or more previous pregnancies or who is already a teenage parent Under 18 and is pregnant Ensure young people in care have access to enhanced sexual health information, advice and support, and know how to access contraceptive services. LAC nurses can support this. Follow locally agreed ‘pathway’ for young women who may be pregnant. 64 Level 4 – complex or acute additional needs requiring specialist or statutory integrated response OR child protection (section 47) If a young person meets 1 of the thresholds, has one or more additional needs and few protective factors, they have reached the threshold for specialist/statutory integrated support Teenage pregnancy threshold/descriptor Is in some form of sexually exploitative relationship (gang related, sexual abuse through prostitution, familial sexual abuse, under 16 and in relationship with 4 years or more age difference) Teenage parent under 16 Young person under 13 engaging in sexual activity Additional needs Protective factors/resilience Chronic non-attendance, truanting Permanently excluded, frequent exclusions or no education provision Is NEET Has no aspirations for the future and no future plan No parental support for education Endangers own life through drug or alcohol misuse Has complex mental health issues requiring specialist interventions Failure or rejection to address serious re-offending behaviour Needs to be looked after outside the family home Suspicion of physical, emotional and sexual abuse or neglect High levels of domestic violence that put the young person at risk Positive aspirations In education/employment/training Positive attitude to learning High sense of self esteem Stable family and home life Supportive consistent parenting and positive role models or relationship with at least one trusted adult Resilience to peer pressure and delayed sexual activity Supportive peer relationships Parents value education Children experiencing significant harm require statutory intervention such as Effective interventions child protection. Interventions identified at level 2 also apply at level 4. In addition: These children may Ensure young people in care have access to enhanced sexual health information, advice and support, and know how to access need to be contraceptive services. LAC nurses can support this. accommodated by the Follow locally agreed ‘pathway’ for young women who may be pregnant. local authority either on a voluntary basis or by way of Court Order. Youth Crime Prevention Thresholds Introduction FINAL 65 Extensive credible and predictive research into youth offending shows that there is a range of identifiable risk factors present in the lives of many children and young people. The presence of particular risk factors, or a combination of them, significantly increases the likelihood of children and young people becoming involved in criminal and anti-social behaviour. The CAF can play a pivotal role in identifying these risk factors and then providing the framework for the management. The CAF does not replace the use of specialist assessments but it can act as an early warning mechanism on which specialists assessments can build on and enhance over time. The CAF is not only relevant in the early identification of young people at risk, that is acting as a referral gateway into YOT and other integrated Prevention Programmes. It also can play a vital role n identifying if additional needs are present requiring an integrated approach for young people who offend and are known to the YOT. The CAF can play a vital role in ensuring effective resettlement plans are in place when statutory YOT interventions end or as part of an exit strategy for young people on the Deter Group who end their statutory YOT intervention. An integrated and defined relationship between the CAF and the YJB specialist Assessment Tools should ensure the following: Prompt identification of those at risk of entering the criminal justice system Youth Support Services can make a significant contribution to improving performance against the key national priorities such as reducing youth re offending and the number of First Time Entrants into the Criminal Justice System. Level 1Universal Universal service support Youth Crime Prevention threshold/descriptor Displays no risk factors – not a cause for concern Characteristics/ Risk factors No drug or alcohol misuse No mental health concerns No concerns about potential offending Likely to be living in a non-deprived area Not known to social care No history of problematic behaviours FINAL Attends school regularly/or in EET and likely to achieve a positive EET outcome ( GCSEs, or vocational qualifications) Knowledgeable about the effects of crime and anti social behaviour, has strong pro social peers and access to consistent and positive activities. Protective factors/resilience Positive aspirations In education/employment/training Positive attitude to learning High sense of self esteem Stable family and home life Supportive consistent parenting and positive role models Resilience to peer pressure & delayed sexual activity Supportive peer relationships Parents value education 66 Level 2 – low to vulnerable Single or multi-agency targeted support. Children with lowlevel additional unmet needs that are not being consistently met. There are no acute needs, but these children require extra support in order to promote their welfare and well-being. If a young person meets one of the thresholds, they have reached the threshold for beginning a CAF. If the young person also displays some risk factors or has a single significant risk factor, and few protective factors, they need to have a targeted YO support FINAL Crime Prevention threshold/descriptor Is in EET but struggling with attendance and/or attainment Left school at 16 with no/few qualifications and is not engaged in structured learning Beginning to develop pro offending attitudes and associated anti social peers Early onset of anti social behaviour or activity Coming to the notice of police either through association with criminally active peers or through low level/ gravity offending. Risk factors Low level substance misuse (current or historical) – starting to experiment Low level mental health and/or low self esteem and vulnerable to peer pressure At risk of or has started involvement in criminal activity May live in a deprived area and affected by low income or unemployment Local area is characterised by a lack of social cohesion, engagement in positive activities and low levels of social capital. Some issues identified with parenting and/or home life (but not escalated to social care) which may affect the (child) young person Looked after child and experiencing problems in the continuity of care i.e. multiple placements etc (current/historic) Anti social behaviour and offending acceptable within family and wider social network Parents or sibling, relations or influential social networks involved in offending. Protective factors/resilience Positive aspirations In education/employment/training Positive attitude to learning High sense of self esteem Stable family and home life Supportive consistent parenting and positive role models Resilience to peer pressure and delayed anti social and offending behaviour Supportive peer relationships Parents value education Engagement in positive activities Suggested interventions o Referral to structured positive activities delivered by the Youth Service or bespoke voluntary and Community Sector programmes o Time limited citizenship type interventions focusing on promoting pro social values and norms 67 Level 3 – High or complex level additional needs requiring integrated targeted support OR child in need [section 17] If a young person meets one of the thresholds they have reached the threshold for integrated or targeted support. If the young person also displays some risk factors or has a single significant risk factor, and few protective factors, this may suggest that support should be targeted to prevent offending Level 4 – Complex or acute additional needs requiring specialist or FINAL Youth Crime Prevention threshold/descriptor Coming to notice of the Police on a regular basis but matters not being progressed Already received a Fixed Penalty Notice (FPN), Reprimand, or Final Warning or Triage of Diversionary Intervention. Risk factors Protective factors/resilience Short-term exclusions or at risk Positive aspirations of permanent exclusions, Engaged in education/employment/training persistent truanting. Positive attitude to learning Is NEET High sense of self esteem Limited or low aspirations Stable family and home life Substance misuse with Supportive consistent parenting and positive alcohol/drug impaired decision role models making Resilience to peer pressure and Mental health issues including territorialism depression, anxiety and self Supportive peer relationships harming and poor self esteem Parents value education Peer group predominately anti Active engagement in a positive activity social and known to law enforcement agencies Known to associate with young people involved in gang or group offending Associates in the confines of a defined post code and has strong territorial allegiances Coming to notice to Safer Neighbourhood Teams Youth Crime Prevention threshold/descriptor Actively involved in offending Known to be part of a gang or a post code derived collective Offending which is possibly serious and persistent Likely to require additional services after YOT intervention Suggested interventions Referral to a Youth Crime Prevention Programme, such as a Youth Inclusion and Support Programme (YISP) or a locality based prevention programme like a Youth Inclusion Programme (YIP) 68 statutory integrated response OR child protection [section 47] If a young person meets one of the thresholds, displays one or more risk factors and few protective factors, they have reached the threshold for specialist/statutory integrated support. Children experiencing significant harm require statutory intervention such as child protection. These children may need to be accommodated by the local authority either on a voluntary basis or by way of Court Order FINAL Risk factors Chronic non-attendance, truanting Permanently excluded, frequent exclusions or no education provision Is NEET No aspirations for the future and no future plan No parental support for compliance with available services Endangers own life through drug or alcohol misuse Involved in gang or post code related offending Complex mental health issues requiring specialist interventions Failure or rejection to address serious re-offending behaviour Child or young person who is increasingly vulnerable due to own behaviour or behaviour at others. Offending and safeguarding needs increasingly become blurred. Protective factors/resilience Positive aspirations In education/employment/training Positive attitude to learning High sense of self esteem Stable family and home life Supportive consistent parenting and positive role models Resilience to peer pressure and delayed sexual activity Supportive peer relationships Parents value education Actively engages in the YOT intervention process. Likely to receive positive support from and social networks in therapeutic process Suggested interventions Extensive Inter agency working with the YOT and other criminal justice agencies both during and after YOT interventions 69 FINAL 70 Final