Staffing in Organizations
MG6223
Polytechnic Institute of NYU: Management Department
Professor: Dr. Mark A. Mishken
mmishken@gmail.com
Office Phone: (212) 428-2596
This course examines the design and management of successful
staffing practices used to build, deploy and retain a quality workforce in
order to achieve organizational effectiveness and individual job satisfaction.
Topics include; staffing strategy, human resource planning and workforce
diversity, job analysis techniques , recruitment, methods of employee hiring,
the job offer process, and retention management.
The techniques of
personnel assessment are reviewed and the important legal issues pertaining
to specific staffing practices are discussed for each of the major topics
covered.
Course Objectives:
The objectives of this course are to:
1.
Expose you to the important concepts, ideas and research findings in the
field of human resource staffing.
2.
Enrich your thinking about the importance of staffing practices to
facilitate organizational effectiveness and employee job satisfaction.
3.
Provide you with an opportunity to acquire and apply specific human
resource management skills and techniques to solving workplace staffing
problems.
Plan for the Course
In addition to readings, lectures and classroom discussions, this course will also
incorporate several case exercises and other assignments. Since this course is being
offered as a blended online class, the 14-week course will include eight (8) formal
classes at the Brooklyn campus. Class meetings will follow a lecture-discussion
approach. Case discussions and small-group problem solving centered upon practical
dilemmas faced by HR managers in staffing situations will be part of the course.
To facilitate student learning and enhance faculty-student communication via the
blended online course format, weekly assignments and discussion questions have
been developed for each topic. Students are required to submit their work products
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online using the course website at e-poly. Late submissions will not receive full credit,
unless waived by the professor. Since many of the concepts and terms are sufficiently
complex, pre-reading prior to the in-class meetings will help your understanding
during class time. I will not be reviewing in class every topic covered in each chapter
or in an assigned reading.
Evaluation
Exams will include multiple-choice questions (in-class) and a selection of “take home”
short essay questions reflecting both the assigned reading and lectures. Students are
required to submit four out of the five case exercises assigned for the course. Final
grades will be based upon the following approximate weighting. The final is noncumulative.
Midterm exam - multiple-choice and short essay
Course participation
Final project
35%
10%
55%
Required Textbook
Herbert G. Heneman III and Timothy A. Judge
Staffing Organizations, 6th Edition, McGraw-Hill Irwin, (2009)
ISBN 978-0-07-353027-7. Text has been ordered and is available in the bookstore.
MG 6223 Course Outline
Introduction
- Introduction of Professors & Students
- Objectives of Course
- Syllabus & Organization of Course
- Project Requirements
Staffing Models and Strategy
- Staffing Levels and Staffing Quality
Reading: Chapter 1- Staffing Models and Strategy
Case Exercise–Staffing Your Own Job, pgs.
36-37
Legal Issues in Human Resource Management- The Employment Relationship
- Federal Laws
- Civil Rights Acts of 1964
- Age Discrimination in Employment Act - 1967
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- Americans with Disabilities Act (1990)
- EEO Issues of Disparate Treatment and Disparate Impact
- Disparate Impact Statistics - The Effect of Employment
Practices
Reading: Chapter 2 – Legal Compliance
Case exercise required - Age Discrimination in
Promotion
(pp. 83-84) – and Disparate Impact: What Do the
Statistics Mean? (pgs.84-85)
Human Resource Planning and Workforce Diversity
- Labor Market Conditions and Workforce Trends
- Forecasting HR Requirements
- Core vs. Flexible Workforces, Outsourcing
- Succession Planning
- Affirmative Action and Diversity Programs
Reading: Chapter 3 – Planning
Case exercise -Deciding Whether to Use Flexible
Staffing (pgs. 137-139)
Job Analysis Methods
Job Analysis Methods (e.g., Interviewing, Observation,
O*NET)
- Competency-Based Job Analysis
- Job Descriptions
Reading: Chapter 4 (pp.145-178) –Job Analysis and
Rewards
Exercise-Job Analysis
External Recruitment
- Open vs. Targeted recruitment
- Effectiveness of Recruitment Sources
- Employment Advertising- The Candidate Search Message
- Web-based and Other Electronic Recruitment
- Some Legal Issues- Defining the “Job Applicant”
Reading: Chapter 5 - External Recruitment(pgs.201-264)
Case exercise – Internet Recruiting (pp.258-259
Internal Recruitment
- Talent Management Systems
- Career Mobility
- Recruitment Sources and Recruiting Metrics
- Applicant Reactions- Some Legal Issues - Overcoming Barriers to Org. Diversity
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Reading: Chapter 6 - Internal Recruitment
MIDTERM
Measurement and Initial Assessment Methods
- Measurement Concepts
- The Reliability of Measures in Selection
- The Validity (Job-relatedness) of Measures - Factors Influencing Reliability and Validity
Legal Issues: Disparate Impact Statistics
Reading: Chapter 7 - Measurement
Developing a Plan for Valid Hiring- The Logic of Prediction
- Initial Assessment Methods:
- Application Blanks, Resumes, Educational Requirements,
Reference and Background Checking, and Biographical Info
Legal Issues: Pre-employment Inquiries
Reading: Chapter 8 - External Selection
Assessment Methods
- Job Knowledge and Cognitive Ability Tests,
- Personality Tests and Vocational Interest, Emotional Intelligence
- Integrity Tests, Drug Tests and Medical Examinations
- Work Sample and Situational Judgment Tests
- Web-based Computerized Testing
- Structured Interviews and Effective Interviewer Training
Reading: Chapter 9 - External Selection II
Internal Hiring & Managerial Selection
- Internal Systems for Promotion
- Skills Inventories, Seniority/Experience, Managerial Sponsorship
- Performance Appraisal
- Assessing Employees to Work on Teams
- Assessing Supervisory and Managerial skills
- Assessment Center Exercises for Selection and Development
Reading: Chapter 10 Internal Selection
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NO ASSIGNMENT,THANKSGIVING WEEK
Decision Making
-Choice of Assessment Method
-Validity Coefficients
-Face Validity
Reading: Chapter 11and 12
Retention Management
- Employee Turnover
- Job Satisfaction and Retention
- Discharge and Downsizing
Case Exercise Managerial Turnover: A Problem? (pp. 717718)
Reading: Chapters 13- 14 Retention Management
FINAL PROJECT DUE
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