Concordia University Irvine Foundation
APPLICATION FOR PHONATHON CALLER
Name:
E#
E-mail Address:
Phone
Are you on Work Study? ___ YES ___ NO Class Year:
Major
Hometown
What skills do you have that will help you complete the job duties and responsibilities for this position?
Why did you choose to attend CUI?
List any jobs and volunteer experience you have had:
What other jobs, activities and responsibilities will you have this semester?
What hobbies do you have and activities do you enjoy?
Please mark the shifts that you are available to work. This is not a guarantee that you will be scheduled for these shifts. We call
for three, two-week campaigns each semester. Our Fall calling campaigns are: September 9-20, October 14-25, and November 4-15.
Monday, 6-9 p.m. ____
Tuesday, 6-9 p.m. ____
Wednesday, 6-9 p.m. ____
Thursday, 2-5 p.m. ____
Friday, 2-5 p.m. ____
Sunday, 1-4 p.m. ____
Thursday, 6-9 p.m. ____
Initial here _____ to indicate you have read and agree to the Phonathon Rules and Regulations on the reverse.
Phonathon interviews will be held September 5 and 6. Sign up when you return this application
APPLICATION DEADLINE – Wednesday, September 4 at 3:00 p.m. or earlier if interview times fill up.
Submit your application to University Advancement – Alpha 209.
For more information, please contact: Jessica.Torres@cui.edu or call x3184.
CONCORDIA UNIVERSITY IRVINE PHONATHON
RULES AND REGULATIONS
Application Process:
1)
2)
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4)
Submit your application to Alpha 209 by Wednesday, September 4 at 3:00 p.m.
Sign up for an interview time when you submit your application. Interviews will be September 5 and 6.
We will CLOSE the application period if/when interview times are completely full.
Log into and complete the online introductory training PRIOR to your interview. The online introduction
consists of approximately 15 minutes of online tutorial videos.
VISIT http://alumni.cui.edu/?training
5)
6)
7)
8)
9)
Follow the instructions to receive the username / password
Return to Alpha 208-C for your interview at the time you select when you turn in your application.
The interview will consist of a face-to-face interview and a mock phone call.
Please arrive in good, interview attire.
You will be notified via e-mail to your Eagles e-mail address either way regarding the hiring decision.
IF HIRED, you will be required to show documents that enable you to work in the US including, but not limited
to, photo ID (e.g. passport, driver’s license, school ID) AND a Social Security Card or birth certificate. See
manager for details.
Training:
Once you are hired, there is online training and in-person training. Both are required prior to calling prospects. You
will be given a unique username and password to the online training site. All assigned chapters must be completed
PRIOR to our in-person training on Monday, September 9. Online training takes most students about one hour.
Attendance at the in-person training session is mandatory for new callers and is encouraged for returning callers.
Time Expectations:
On-line training takes most students about an hour to complete. You can break this up into smaller chunks of time if
necessary as there are several chapters to complete. In-person training is a 2 to 3-hour evening session.
Evening calling sessions are three hours each from 6-9 p.m. Monday through Thursday. Day shifts are from 2-5 p.m. on
Thursdays and Fridays. Sunday shifts run from 1-4 p.m. You are expected to call 2-3 shifts per week. Requests to call
one shift per week or more than 3 shifts per week will be considered on a case by case basis, with preference going to
high performing callers. Our Fall calling campaigns are: September 9-20, October 14-25, and November 4-15.
Pay:
1) Training – New callers will be paid $8 upon completion of online training (which should take approximately
one hour) and $8 per hour they attend in-person training.
2) Calling – Despite our best attempts to train and prepare all callers for the nuances of telephone fundraising,
some students find it is not something that they can be comfortable doing. Callers will be paid $8 per hour in
the month of September. If/when they successfully complete four calling shifts, their pay will increase to $10
per hour, effective October 1. If callers do not successfully complete four calling shifts, they will be paid $8 an
hour for each hour called. (Training is paid at $8 per hour regardless.)
3) Phonathon Assistant – Some callers may choose, with the approval of management, to move into the role of
Phonathon Assistant to help with the paperwork generated by Phonathon. Time spent as a Phonathon Assistant
will be paid at prevailing wage depending on your class year.
4) Returning callers generally, but not always, receive a small raise each additional semester that they call.
Management will review each caller’s performance and schedule before inviting callers to return in subsequent
semesters.