Title: MCAS Telecom Skills Brief
Purpose: To assist the account team and SBM in sale of HP
MCAS by documenting one of HP’s skills in the area
of Telecoms.
Use: To be used as a brief for SBM and HP account teams.
Audience: SBM or Account team.
When: As part of the sales cycle having engaged with the
customer and having determined that there is an MCAS
Integration opportunity.
MCAS Telecom
Competence Brief
for
Projects Executed in
1997-98
Author:
Editor: Mike Wardley
May 11th 1999, Version 2.0
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Notice
The information contained in this document is subject to change without
notice.
Hewlett-Packard makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose. Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential damages in connection
with the furnishing, performance, or use of this material.
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in
contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer
Software clause 52.227-FAR14.
Hewlett-Packard Company
3000 Hanover Street
Palo Alto, CA 94304, USA
Publication Number
ESD 0000-00XX
Revision History
Version
2.0
Date
May 11th 1999
Comments
Second draft.
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Application Integration using Inter-application
Messaging
Table of Contents
Notice ............................................................................................................. 1
Restricted Rights Legend............................................................................ 3
Publication Number..................................................................................... 3
Revision History .......................................................................................... 3
Introduction ..................................................................................................... 5
HP Division Linkages ...................................................................................... 5
Customer Base ............................................................................................... 5
Quality Focus .................................................................................................. 5
Solution Experience ........................................................................................ 5
Operational Support Systems ..................................................................... 5
OEMF solutions .......................................................................................... 6
Other Telecom Domains ............................................................................. 8
Core Competence .......................................................................................... 9
Gearing up for the Future ............................................................................. 10
For More Information .................................................................................... 10
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Introduction
As part of it’s MCAS offering ESD(ESD) has a telecom competence. The
original HP ISO Telecom section was formed in Nov, 1994 and since then
has been actively involved in building and supporting Telecom Support
Systems for customers round the globe with a high level of customer
satisfaction. The section offers solutions to customers in whom the
involvement is right from the time of requirements-definition to acceptance at
customer site and further support of the system. This is made possible by a
highly skilled team of managers and technical experts with years of
experience in the field.
The team derives its strength from the quality processes it follows for
solution delivery and leveraging from the diverse successful projects it has
executed, all of which were at the leading edge of technology like Java, C++,
OpenView and CORBA.
HP Division
Linkages
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Customer
Base
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HP PSO, Singapore
HP PSO, UK
HP SNO, Singapore
HP PSO, Grenoble
HP PSO, Finland
HP Telecom Frameworks Unit, Grenoble
Ericsson Hewlett Packard Telecom, Sweden
SingTel Mobile, Singapore
SingTel Paging, Singapore
Vodafone, UK
Helsinki Telecom
BT/VIAG, Germany
Telstra, Australia
CableVision,Long Island,USA
DECo, Detroit, USA
Bharati Telecom, India
Quality
Focus
The Telecom section is aligned with the ISO quality initiative and has a high
focus to quality for customer satisfaction.
Solution
Experience
Operational Support Systems
Interconnect Gateway
An InterConnect Gateway helps Competitive Local Exchange
Carriers(CLECs) connect to the OSS systems of Incumbent Local Exchange
Carriers (ILECs).
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This interconnection is required as a result of the de-regulation of the US
Telecom industry, which allows multiple players to provide telecom services
in a geographic area. The ILECs are to open up their OSS systems so as to
be allowed entry into the Long Distance market. The ICGWY helps solve the
"inter-connection" problem by providing a framework which allows multiple
information models to be supported for Pre-Orders, Orders and Trouble
Management services.
The framework facilitates integration of legacy OSS systems at the ILEC
back-ends with CLEC systems submitting pre-orders, orders and trouble
reports. The ICGWY framework will facilitate rapid introduction/deployment
of new information models for different geographic and legal requirements.
Technologies: ORBIX, ORBIX WEB, Multiple Information Models (metamodels), Java, C++,
Protocol Support: EDI, HTTP, IIOP, CMIP/GDMO, Information Models: Local
Services Ordering Guide (LSOG) version 2,3, T1M1, LCUG
ISO’s contribution:
Design and development of the ICGWY Core, ICGWY protocol adapters and
ICGWY Common Services.
OEMF solutions
CMT: Integrated Network Management System for
MobiLink
The Configuration Mediation Tool, or CMT, is a development framework and
application module that integrates with HP OpenView Fault Management
Platform (FMP), or OpenView Windows (OVw) , to allow the management
and configuration of network elements and equipment.
Apart from Ovw and FMP, CMT has the capability to interface with custom
front-end or web-based server applications to provide generic configuration
management and element mediation functionality to these applications.
CMT accomplishes these functions in a uniform and elegant manner by
defining the network elements in a TMN-compliant GDMO MIB, allowing
access and configuration of the elements using the OSI-standard Common
Management Information Protocol (CMIP), and shielding any proprietary
interfaces from the management system.
Within a fully customizable object-oriented development framework, it
facilitates development and deployment of many routine configuration and
fault clearance tasks, as well as equipment diagnostics, and permits legacy
equipment to be used within a fully TMN-compliant network management
environment.
CMT is developed as a C++ application framework, leveraging HP
OpenView Telecom development tools such as the HP OpenView GDMO
Modeling Tool, Managed Object Toolkit and Distributed Management TMN
Development Kit.
Technologies: HP OV DM, HP OV MOT, HP OV GMT, C++, Paradigm+,
Fusion, UIM/X
ISO’s responsibilities: Development of the OSI communication infrastructure
over HP OV OVDM and HP OV MOT. Development of an OSI manager for
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automatic alarm clearing after receiving alarms from HP OV OEMF.
Development of an OSI Agent that will serve requests from different INMS
managers like a Base Station Controller configurator, Alarm clearing module,
Customer support modules.
PageLink Integrated Network Management System
This project involved development of an INMS for the SingTel paging
network. This INMS provided Fault, Performance and Configuration
management capabilities. The challenges involved in this project were
integrating a number of legacy systems from many Telecom vendors into an
integrated system. Screen scrapers had to be developed for some of the
systems, others had RS232 interfaces.
Technologies: C++, UIM/X, HP OV OEMF, Metrica.
BT-OEMF
Viag is one of the service providers in Germany and are deploying HP OEMF
as their network management solution for their mobile, fixed line networks.
They use a number of standard products from Cambio, Clarify. HP OEMF
needs to be integrated with these products and a WWW based alarm viewer
needs to be developed for service affecting alarms.
Technologies: HP OVDM, HP OV OEMF, HP OV ECS, Asset Management
database, Trouble Ticketing System, WWW, JAVA, C++
ISO’s responsibilities
Development of custom code parts for interfacing HP OEMF with external
products:
- Integration with Clarify/Clear trouble-ticketing system thru' EMAIL i/f
- Integration of ECS with HP OEMF and with Cambio 5000 asset DB
- Development of Web based alarm viewer for service affecting alarms
HP ISO customers: PSO Grenoble, BT/Viag
HP OV OEMF Product R&D
Commonwealth, DhobyGhaut releases of HP OV OEMF
Ongoing CPE of HP OV OEMF
Billing Support Systems: BMP – R&D
BMP R&D group works as an R&D extension for the EHPT R&D group in
Sweden and France. The R&D group is involved in analysis, design,
implementation, testing, installation and customization of the Billing
Mediation Platform, from the platform development stage to add on modules
used for customer solutions as per the EHPT quality requirements. Billing
Mediation Platform is an EHPT Product, which collects usage data or CDRs
from multi vendor Network elements, processes these collected CDRs and
distributes it to post processing systems like Billing, Fraud management etc.
This product has the following technical components in it. ASN.1, Protocols
like FTAM, CMIS, ftp, Database like Oracle etc.
These R&D activities include development of modules, which collect Usage
data from multivendor network elements like AXE, Lucent, Alcatel etc. on
different protocols. There is also a number of processing applications
developed for customer requirements.
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The group is also involved in visualizing and architecting customer solutions
for the total networks for Mediation and Network management. The solutions
were based on BMP, OpenView suite of products and other third party
products.
Some of the notable solutions proposed are for Bharti telecom, VSNL from
India, Time Telecom and Telecom Malaysia from Malaysia, Telemex from
Mexico etc.
FMS – Fraud Management System
Unauthorised use of mobile telephones is both expensive and illegal.
Every year the mobile industry across the globe is cheated out of millions
of dollars owing to different types of fraud that are committed. HP ISO is
working on a solution to detect fraud in a mobile network and this solution
is being developed for a service provider in the UK called Vodafone.
The solution is built around an off-the-shelf rule based inference
engine called RTie (Real Time Inference Engine), a third party product
from Talarian. The rules can be configured dynamically. Details of calls
are received through Call Detail Records and are stored in the FMS. The
RTie evaluates each CDR against the configured rules (with the help of the
CDR history, if necessary) and if any rules are found to be violated,
alarms are raised.
Technologies: RTie, DCE, OpenMail, Netscape, C, C++, Java, HTML,
Oracle
ISO’s contribution
ISO is involved in the development and testing of the total system.
Other Telecom Domains
TSHOP - Telephony Services Home Page
Helsinki Telephone (HPY) uses several multi-vendor SCPs ( Switching
Control
Points ) in their networks to provide Intelligent Network (IN) services to
their customers. These SCPs are a part of the SS7/IN networks of HPY.
Services
based on IN are introduced into the network through the SMS by introducing
appropriate Service Logic Programs (SLP) into the SCP. The Service
Switching
Points ( SSPs) which are typically the Central Office Switches have triggers
set in their call processing software at various points. The SSPs have the
ability to query the SCP at these trigger points and route/process the calls
under control of the appropriate SCP.
Presently, the SS7 network is accessible only to telephony personnel. Very
often customers' requests for a change in their services takes time for the
operators to implement. T-SHOP is a technology which helps improve and
differentiate a Telco's services by moving some of the service provisioning
into the customer's domain. This facility is possible through the use of HP
Internet technology and by moving some of the service logic onto the WWW
Server.
The following functionality is to be developed for TSHOP:
1. GDI Mediation Device
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Helsinki Telephone will deploy the ISCP in their IN network shortly. The
T-SHOP project will need the development of a mediation device between
the
ISCP running the Transaction Capabilities Application Part (TCAP) protocol
and the Web Server running the HTTP protocol.
2. Web Server - User Interface and Database interface
Three types of user interfaces need to be developed for Helsinki Telephone:
Subscriber interface - The user of the telephony services will use this
interface to create/modify/set telephony service parameters.
Administrator Interface - The administrator of the User Organisation will use
this to create subscribers, set their privileges, etc.
Operator Interface - Helsinki Telephone will use this interface for
system/service management as agreed with the customer.
3. WebIN Framework
Develop a framework for WebIN services to facilitate service providers to
introduce applications for different IN applications.
Technologies: Intelligent Networks & SS7, WWW Internet, servlets, applets
JAVA, JDK, JDBC, C++
GDI TCAP - HTTP mediation device
Unified Modelling Language, Rational Rose for development
ISO’s contribution
ISO is involved in the Functional Specifications, design and development of
the GDI Mediation Device and User Interfaces using JAVA and WebIN
Frame Work
development
ISO customers: Helsinki Telephone, HP PSO Finland, FBC Grenoble
Telecom Datawarehousing: Call Behaviour Analysis
What is CBA?
- A Telcom Specific instance of Data Warehousing
- Primary Data Source is Call Detail Records (CDRs)
- Involves large volumes of CDRs
- Complete Solution includes:
- Record Collection
- Business Intelligence Integration
- Detail Storage
- Summarization and Aggregation
- Presentation and Reporting
- Scheduling and Management
- Targeted at End User Departments
It is a WOMFS Framework Architecture
W - Web based client/server application technology
O - Open in that it will run on NT, UNIX and others
M - Modular design to focus on characteristics of use
F - Flexible modules are optional and user definable
S - Scalable by platform, system, module and function
Core
Competence
OpenView Distributed Management
OpenView, Managed Object Toolkit
OpenView ITO
CORBA, Orbix
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Clearcase
C++
Java, Javascript
OOAD, Fusion, UML
Oracle
Gearing up
for the Future
CORBA based applications
Telecom section is focussing on CORBA based products which are gaining
industry wide acceptance. ICGateway one of the OSS products uses
CORBA..
Internet and JAVA based applications
There are number of projects which are Internet and Java based which are
currently active in the Telecom Section. Some of them are ICGateway,
TSHOP, BT-OEMF etc.
Windows NT based applications
Windows NT is fast becoming the preferred Desktop for a lot of applications.
Telecom Section recognising this has gone in for a full-fledged training on
Windows NT and its internals as an investment for the future.
For More
Information
We hope this paper has been useful to you. If you have any questions or
comments about it, write to me using this address: mike_wardley@hp.com
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