Recommended Outline of the Business Plan By Dr. Sonny S. Ariss, The Center for Entrepreneurship and Technology Commercialization 1. Executive Summary 2. Opportunity Rationale 3. The Company 4. The Product/Service 5. Management Team and Organizational Structure 6. Industry Overview 7. Market Size and Trends 8. Estimated Market Share and Sales 9. Competition 10. Marketing Plan a. Market Entry and Growth Strategy b. Advertising and Promotion c. Price d. Sales Tactics e. Distribution f. Service and Warranty Policies 11. Patents and Proprietary Issues 12. Regulatory Issues 13. Product Design and Development Plans 14. Manufacturing and Operations Plan 15. Financial Plan Breakeven analysis 3 year pro forma monthly cash flow 3 year pro forma monthly income statement 16. Overall Venture Schedule 17. Critical Risks and Assumptions 18. Harvest Strategy 19. Proposed Company Offering 1 Executive Summary- The executive summary is the initial introduction of the overall idea for the business venture. This section of the Business Plan is what will grasp the potential investor’s attention and keep it in the ensuing reading. The Executive Summary is usually used by potential investors to make the initial decision based upon this concise two to three page overall description of the who, what, when and why of the potential business. Sections of the Executive summary include: A description of the business concept and the business- Describe the business concept and how this business will be able to fit into the niche that has been identified for it within the market. A summary of the opportunity and strategy- Identify what the opportunity is and the overall plan to capitalize on it. Outline key facts about why this is an opportunity and how the business will meet those needs. The target market and projections- a description of the market that the business will be in. Identification of the customer, and anticipated numbers on the level of market capitalization that the business will achieve (i.e. Market share, industry growth rate, product/service positioning, etc.) The competitive advantage- a summarization of the competitive advantages that the business will have. Also a brief outline of the competitive atmosphere and the company place in the industry as compared to identified competitors. The economics and profitability potential- A brief description of how the business will initially turn a profit and a factual representation of key financial data to demonstrate the potential of the company. The team- A concise description of the major contributors to the business (i.e. Management experience) The requirements of doing business – illustrate financing requirements and the collateral that is being offered in exchange for it. Overall the executive summary is supposed to tell a concise factual story in a two to three page summary. Giving factual information while still maintaining a sense of excitement is very important in the section because investors usually use this as a guide for deciding whether or not to even continue reading the more in depth information of the Business Plan. Opportunity Rationale- This section is an expanded version of the summary of opportunity and strategy within the executive summary. It identifies in broader terms the exact opportunity within the sector of business and why it is compelling. It describes how the business can rationally enter the market (entry strategy) and capitalize upon it. Key facts like industry growth rates, technological advancement, product obsolescence, changing socio-economic conditions, competitor vulnerabilities, and other evidence can be used to logically draw a picture of why this idea is a good one. The Company- This section is an in depth description of the business concept, products/services, and customers. If the business is already in existence then a description of pertinent business facts (i.e. date of inception, history, past performance, sales, projected growth, etc.) should be included. Management Team and Organizational Structure- This section identifies the overall structure of the business (i.e. Sole proprietorship, corporation), and also identifies the management and presents their experience. The use of organizational charts illustrating management structure and 2 also the inclusion of resumes is useful in this section. Be sure to also identify committed investors, the board of advisors, and any other key personnel. The Product- This section describes the products/services to be provided and the merits of them. A detailed description of the products/services to be sold should be the centerpiece of this section with the inclusion of photographs if applicable to give a visual picture of the venture. Included in the description should be product/service use and potential secondary applications. Any special features and value added qualities of the product should also be included. Industry Overview- This section presents the current status and prospects for the industry in which the business will operate. Identify the industry structure and discuss trends. This section is just a description in which the industry the business will function and compete in is described. This section will not contain a significant amount of business specific information the data will be more external. Market Size and Trends- This section identifies the market within the industry where the business will compete. The actual size of the market (i.e. the soft drink market within the beverage industry is X amount of dollars) will be identified as well as trends (i.e. More people are leaning towards diet soft drinks and the sector is growing at X percent per year). Statistical information about the market is very valuable in this section and should be included. Estimated Market Shares and Sales- In this section the saleable aspects of the product/service will be evaluated and presented to readers with greater details. Major customers who could be described as potential product/service users for the long term will be identified and the reasoning behind that assessment will be included. Assessment of advantages in conjunction with market size and trends, customers, competition and their products/services, and prior sales trends for the market should be clearly identified in this section if possible. The forecasted performance should also be shown. Competition- In this section the presentation of a realistic picture of known competitors to the company will be given. Assess the strengths and weaknesses of each competitor if possible while acknowledging each of the following areas: Substitute or Alternative Products/Services, Pricing, Quality, Performance, Delivery, Timing, Service, Warranties, and other pertinent features. Demonstrate why the competition is not meeting customer needs, be sure to look at the competitors place within the industry and evaluate common performance measures (i.e. market share, general sales) if possible. The use of statistical information to support your stance in this area is important. Marketing Plan- The marketing plan section details the overall marketing strategy that will capitalize on the previously identified opportunity and also amplify the competitive advantage that the company has. The marketing plan needs to describe what is to be done, how it will be done, when it will be done, and who will do it. Market Entry and Growth Strategy- This section will discuss how the company will enter the competitive market and discuss plans for future growth. The initial direction of the company as far as sales is also identified. Advertising and Promotion- This section discusses how the company will bring the product/service to the attention of the consumer. In other words, plans to be in print media, sales aids, television/radio, trade shows, etc. A schedule of times and implementation should be included. 3 Price- The layout of pricing for the product/service will be presented in this section. A chart or price list would be helpful and be sure to clearly explain the process behind setting pricing and include the reasoning behind pricing decisions. Sales Tactics- Use this section to describe the methods that will be used to make sales and distribute the product/service initially and for the long term. Be sure to discuss the roles of staff in this area along with distributors if applicable (supply chain). Be sure to identify all methods of sale (direct mail, internet, sales force, etc) and their roles. Distribution- This section describes how the product/service will be distributed including logistics, special issues or vulnerabilities, and potential insurance needs if applicable. Service and Warranty Policies- If the company plans to offer a product/service that requires service, training or warranties this section will give a clear definition of what will be covered with all details (terms) included. Patents and proprietary issues- If the product/service has any aspect that is covered by patent or proprietary law, this section will be necessary to identify the specific aspects. Include time limitations, contractual agreements, and identify potential issues with timing and also any advantages this gives the company in the market. Regulatory Issues- If the product or service can be regulated in any way by the government, a description of the constraints and processes needs to be listed within this section. Design and development plans- This section discusses the current status of the product/service offered by the company. This will show the stages of development and where each product is in comparison to being fully marketable. Discussion of the development status and tasks required, difficulties and risks, and product improvement and new product development should be put into this section. Manufacturing and Operations Plan- In this section include information on the types of facilities required to do business (i.e. space requirement, location), equipment requirements, operating cycle, and labor force requirements. For Manufacturing Business- Include policies on inventory control, purchasing, production control, and info on make or buy decisions. For Service Business- Include info on minimizing overhead and labor force productivity. Financial Plan- This section includes all of the financial information on the company. This is one of the most crucial sections of the Business Plan and must include the most realistic estimates of current and future financial requirements presented on a MONTHLY basis See PC BUILD example.. The Financial Plan must include monthly financial exhibits that describe the financial needs for the business for a minimum of three years. The following financial exhibits should be included: Monthly Cash Flow Statement (Current and Projected (ProForma)) Monthly Income Statements (Current and Projected (Proforma)) Break Even analysis 4 Outside of those exhibits, assumptions need to be clearly outlined; assumptions on factors like estimated sales and growth, cost of goods, inventory requirements, bill pay periods, etc. It is important to outline the costs for all of the business actions described in the prior sections because all of this information will be analyzed and included in the potential investor’s decision making process. Overall Venture Schedule- A schedule that shows the timing and internal relationships necessary to launch the business and achieve its outlined objectives is what this section discusses. This section can act as a planning aid where certain objectives are achieved within a timeframe and everything is laid out in comparison. This could typically be thought of as a calendar for the business cycle. Critical Risks and Assumptions- This section includes the risks and consequences of adverse outcomes relating to the industry, the company, personnel, the products appeal, timing and financing. While it may seem as though this section is negative it is in fact a good section to have because it shows the investor that the view of the company is objective and realistic. Harvest Strategy-This section gives the layout for the harvest strategy. Having a harvest goal and crafting a strategy to achieve it should be important to all entrepreneurs. Setting a harvest goal helps entrepreneurs get cash out of an enterprise by selling all or a portion of it. A Harvest goal is not just a plan for selling and leaving a company rather it is a long term goal to create real added value in a business. Within the process of Harvest, the seeds of renewal and reinvestment into a new business should be sown in order to recycle the entrepreneurial talent and capital that is at the very heart of our economic system. Proposed Company Offering- This section indicates the amount of money being sought and the terms offered to the potential shareholder. A brief outline of the purpose for that specific amount and information on the rate of return is also important. The section should be noted as follows: Desired Financing Stock Offering Use of Funds Investors Return 5