Here are a few references for programs that have similar foundations
Arthur is a consummate coach cum presenter. A master of communication and change,
Arthur works his "Carmazzi Magic" in connecting people with their purpose. I
thoroughly enjoyed myself while learning.
Ching, Hon Siong
Head of People Development
Bloomberg Singapore
Phone: (65) 6212-1000
hching@bloomberg.net
Arthur’s retreat for the Nestle senior management really gave clarity to the
implementation of our GLOBE initiative. He worked with our management team to
establish foundations for a substantial change in our organization and really made a
difference.
Tengku Marina Badlishah
Group Corporate Affairs Manager
Nestlé (Malaysia) Berhad
Phone: (60) 3 7959 6445
TengkuMarina.Badlishah@my.nestle.com
Arthur is very inspiring, by enabling greater understanding of his Directive
Communication Concepts, he transforms the way we look at business, marketing, and
relationships. He defiantly outshines other speakers with his confidence and amazing
participation. He is a man that really walks his talk.
Katherine Cheung
Vice President, Marketing
Merrill Lynch (Hong Kong)
Phone: (852) 2161-7777
katherine_cheung@hk.ml.com
The program is an eye-opener and self discovery. Arthur is very inspiring, able to instill
the emotional tools in me needed for making a change in my organization and in really
connecting with people. He is also entertaining and educational which turn the program
into an enlightening experience. This is a program which I highly recommend, excellence
through experiential learning.
Khatimah Mahadi
Vice President
CitiBank (Malaysia)
Phone: (60) 3 383-3211
khatimah.mahadi@citicorp.com
As the International Senior Advisor for the China Association for NGO Cooperation I
have been involved with training and enrichment programs from some countries, but
never before have I been exposed to such a powerful program as Arthur’s. His ability to
expand and even transform the attitudes of those involved in our projects was uncanny.
He was able to get people from different cultures and different agendas aligned with one
vision. His interactive Directive Communication based workshop got our people to truly
understand one another and work more cohesively than ever before. I commend Mr.
Arthur F. Carmazzi for his superior ability and his sincere compassion for those whose
lives he touches with his work.
Dorit Lehrack
International Senior Advisor
CANGO (China Association for NGO cooperation)
Phone: (86) 10 6238 0918
dorit@cango.org
Leadership took a completely new perspective; Arthur’s methodology created a new
pyridine in the way we conduct our management.
Ertah Tandjung
CEO
One to One CRM, Pte Ltd
Phone: 6848-0598
etandjung@onetoonecrm.com
The Directive Communication foundations course is a wonderful adventure in
discovering new dimensions in communication and leadership. I am increasingly amazed
at the results I have gotten by applying these strategies at Colgate. I also have become
conscious of some of the things I “used to do” that were creating a negative impact and
corrected them. Thank you so Much
Hima Mehta
Head of Communications
Colgate-Palmolive (India)
Phone: (9122) 570 5120
hima_mehta@colpal.com
Arthur has far exceeded the expectations we had for this exercise. His process for
developing a unified vision seemed unorthodox but delivered more than projected. The
workshop helped all have the same a clear direction and unified key stakeholders to make
a notable difference in the projects success. We will be using Arthur again in future
projects and recommend him with high regard.
Joseph Lo
Project Coordinator for Integrated Artisan Development Project in Tibet
United Nations Development Program
joseph.lo@undp.org
Arthur’s Directive Communication programs have helped leadership at SingTel excel in
creating a supportive and effective work environment. The results show up in the greater
interest that the different departments have taken in each other and in generating
increased synergy and better communication across departments. This has positively
affected the over all efforts towards our objectives. We have used Arthur a number of
times because “Directive Communication” methodology and tools have been found to
work for us!
Eugene Tan
Senior Training Manager
Singapore Telecom Ltd
Phone: (65) 6848 4731
eugenewong@singtel.com
I was impressed about the research you did about our company. You have successfully
nailed quite a lot of issues on the head and have made many in the audience suddenly
aware of possible causes of their communication or relationship problems.
Most importantly, you did it in a light, amusing way that took tension away from a
potentially embarrassing or tense situation. We all enjoyed it even as we realized our
faults!
Shim Yok Lam
Regonal Director
Eppendorf (Asia Pacific) SA
Phone: (603) 8023 2769
shim.yl@eppendorf.com.my
The program was very much in line with conquering challenges in our day-to-day
operation and your timing was excellent. People could really relate to your stories and
exercises for cultivating a greater service attitude, and you did a great job “taking them
there”. Most of my people including myself had fun and got real value. The brain color
exercise was excellent for really understanding our communication.
Charles de Foucault
General Manager
The Ritz Carlton Seoul
Phone: (82) 2 3451 8000
charles@ritz.co.kr
Arthur Carmazzi’s Directive Communication is one of the best transformational courses I
have attended. It has many practical applications and interactive exercises that
scientifically illustrate how we can improve results and performance. Using this makes a
big difference to motivate yourself and continually influence the behavior of the
organization. I would recommend this to anyone wanting to make a difference.
Lance Tay
Deputy CEO
John Hancock Life Assurance Singapore
Phone: 6538 3333
Lance@jhancock.com.sg
Other Testimonials
The Directive Communication seminar I attended where I gained insight on colored
glasses was most enlightening. When I shared this with my team of telesales professionals
it made a significant impact. We applied it to our script, tone of voice, and amount of
information base on initial assessment of what type of colored glasses our customers are
“wearing”. We find that it has helped us to match our delivery with the various types of
customers. This has enabled to better serve our customers and meeting their needs.
Henry Lee
Manager, Corporate Accounts
Microsoft Corporation
Mr. Carmazzi’s new ideas on Leadership were inspiring, his workshop style is not like
normal Korean training and kept everyone interested and energetic. Many people also
changed their way of working and communicating after the workshop. We have more
flexibility in our working style and the way we deal with each other and our patrons after
this course.
Ki Hwang Lee
Marketing Manager
Ritz Carlton Seoul
While many communication principals may be known to us, they are far from actually
being practiced in the corporate world, this workshop defiantly helps organizations and
their people to change mindset and even behavior. It has indeed been relevant to
increasing productivity.
P.R. Joshi
Senior Vice President
Zydus Cadila (Healthcare India)
An Excellent 2 day workshop, it has made a whole lot of difference for me and my
company.
Aparna Shetty
Executive – Corporate Communications
Bayer (India)
Arthur is a Determined, Highly Focused and “On Purpose” leader. He knows what is
needed by today’s strong, impactful, highly directed business leaders. Arthur
EMPOWERS!
Robert Ponté
Internationally acclaimed Speaker and Consultant
The workshop was very insightful. Directive Communications revealed
the interesting psychology behind better communication that one can apply in daily
communication, be it for work or communicating with friends and family. It helps one to
better understand self and others, influencing, motivating and aligning teams and
organization. Definitely a worthwhile course to attend for those who want to lead and
transform better organizational alignment.
Kevin Ch'ng
Asia Pacific Marketing Manager
Conoco International Inc.
Before, I was very skeptical and not motivated to take on challenges to change the way I
work as well as to understand others. Now, I have a broader picture of how things work.
“You’re a loser if you don’t attend this program with the one and only ….Arthur
Carmazzi”.
Cynthia Lee
Human Resources Executive
Maybank
Arthur is like a breath of fresh air in an environment stifled with all kinds of stigmas –
fraud, deception, technology etc. He is good motivation for people like me working in a
technological environment, and with most people thinking ‘negatively’. Would benefit
lots more people to bring the best out of us!
Nazbe Abdul Hamid
Manager, IT Risk Dept
Group Audit Division
Maybank
Arthur has helped me to discover myself and enhance the ability to understand/have
better perceptions of others. Arthur’s program is simple and comprehensive and
energized everybody in the group.
Murizah Tengku Zainal Abidin
TT dotCom Sdn Bhd
It was a great seminar. Most beneficial to those want to have a fresh Impetus for life and
transformation of their organization. Arthur was amazingly inspiring.
ONG KAH KIAT
MSc (Soc & Org Psy)
Assistant Director
Military Security Department, Ministry of Defense
This course will make a big difference in my career and my life. Thank you
Hew Kok Leong,
Head of Customer Service
Maybank
You are a true picture of a dynamic and powerful speaker. You have the ability to maybe
even convince your audience that "black is white"
Geok Kee Lee
Senior Executive
Singapore Airlines
Arthur F. Carmazzi - Strongly Recommended, Mastery made easy to understand. Helped
me a lot on a personal basis too.
Amy Quek,
Public Relations Officer
Inland Revenue Authority of Singapore
Arthur’s Session has greatly enlightened my career path & my self understanding, very
entertaining.
Charylnn Ng,
Account Executive
MediaCorp Radio
The Workshop was an eye-opener. Learnt new techniques which will help tremendously
especially when communicating with fellow workers & bosses. Also learnt a few things
about myself, Thank you so much.
Goh Joon Kim
Fuels Marketing
ExxonMobil
“Directive Communication revealed new horizons in what I believed communication to
be, this was one of the most worthwhile courses I have taken. Thank you for making this
enlightening experience entertaining, educational and practical.”
Ho Yuet Mee
Partner
Ernst & Young
Malaysians need Carmazzi to bring the best out of us. It will bring the true meaning of
‘Kerana Mu Malaysia’ and make this country a better place to live in.
Mohd Zalmi
Head of Quality Assurance
Arab-Malaysia Finance Bhd