Here are a few references for programs that have similar foundations Arthur is a consummate coach cum presenter. A master of communication and change, Arthur works his "Carmazzi Magic" in connecting people with their purpose. I thoroughly enjoyed myself while learning. Ching, Hon Siong Head of People Development Bloomberg Singapore Phone: (65) 6212-1000 hching@bloomberg.net Arthur’s retreat for the Nestle senior management really gave clarity to the implementation of our GLOBE initiative. He worked with our management team to establish foundations for a substantial change in our organization and really made a difference. Tengku Marina Badlishah Group Corporate Affairs Manager Nestlé (Malaysia) Berhad Phone: (60) 3 7959 6445 TengkuMarina.Badlishah@my.nestle.com Arthur is very inspiring, by enabling greater understanding of his Directive Communication Concepts, he transforms the way we look at business, marketing, and relationships. He defiantly outshines other speakers with his confidence and amazing participation. He is a man that really walks his talk. Katherine Cheung Vice President, Marketing Merrill Lynch (Hong Kong) Phone: (852) 2161-7777 katherine_cheung@hk.ml.com The program is an eye-opener and self discovery. Arthur is very inspiring, able to instill the emotional tools in me needed for making a change in my organization and in really connecting with people. He is also entertaining and educational which turn the program into an enlightening experience. This is a program which I highly recommend, excellence through experiential learning. Khatimah Mahadi Vice President CitiBank (Malaysia) Phone: (60) 3 383-3211 khatimah.mahadi@citicorp.com As the International Senior Advisor for the China Association for NGO Cooperation I have been involved with training and enrichment programs from some countries, but never before have I been exposed to such a powerful program as Arthur’s. His ability to expand and even transform the attitudes of those involved in our projects was uncanny. He was able to get people from different cultures and different agendas aligned with one vision. His interactive Directive Communication based workshop got our people to truly understand one another and work more cohesively than ever before. I commend Mr. Arthur F. Carmazzi for his superior ability and his sincere compassion for those whose lives he touches with his work. Dorit Lehrack International Senior Advisor CANGO (China Association for NGO cooperation) Phone: (86) 10 6238 0918 dorit@cango.org Leadership took a completely new perspective; Arthur’s methodology created a new pyridine in the way we conduct our management. Ertah Tandjung CEO One to One CRM, Pte Ltd Phone: 6848-0598 etandjung@onetoonecrm.com The Directive Communication foundations course is a wonderful adventure in discovering new dimensions in communication and leadership. I am increasingly amazed at the results I have gotten by applying these strategies at Colgate. I also have become conscious of some of the things I “used to do” that were creating a negative impact and corrected them. Thank you so Much Hima Mehta Head of Communications Colgate-Palmolive (India) Phone: (9122) 570 5120 hima_mehta@colpal.com Arthur has far exceeded the expectations we had for this exercise. His process for developing a unified vision seemed unorthodox but delivered more than projected. The workshop helped all have the same a clear direction and unified key stakeholders to make a notable difference in the projects success. We will be using Arthur again in future projects and recommend him with high regard. Joseph Lo Project Coordinator for Integrated Artisan Development Project in Tibet United Nations Development Program joseph.lo@undp.org Arthur’s Directive Communication programs have helped leadership at SingTel excel in creating a supportive and effective work environment. The results show up in the greater interest that the different departments have taken in each other and in generating increased synergy and better communication across departments. This has positively affected the over all efforts towards our objectives. We have used Arthur a number of times because “Directive Communication” methodology and tools have been found to work for us! Eugene Tan Senior Training Manager Singapore Telecom Ltd Phone: (65) 6848 4731 eugenewong@singtel.com I was impressed about the research you did about our company. You have successfully nailed quite a lot of issues on the head and have made many in the audience suddenly aware of possible causes of their communication or relationship problems. Most importantly, you did it in a light, amusing way that took tension away from a potentially embarrassing or tense situation. We all enjoyed it even as we realized our faults! Shim Yok Lam Regonal Director Eppendorf (Asia Pacific) SA Phone: (603) 8023 2769 shim.yl@eppendorf.com.my The program was very much in line with conquering challenges in our day-to-day operation and your timing was excellent. People could really relate to your stories and exercises for cultivating a greater service attitude, and you did a great job “taking them there”. Most of my people including myself had fun and got real value. The brain color exercise was excellent for really understanding our communication. Charles de Foucault General Manager The Ritz Carlton Seoul Phone: (82) 2 3451 8000 charles@ritz.co.kr Arthur Carmazzi’s Directive Communication is one of the best transformational courses I have attended. It has many practical applications and interactive exercises that scientifically illustrate how we can improve results and performance. Using this makes a big difference to motivate yourself and continually influence the behavior of the organization. I would recommend this to anyone wanting to make a difference. Lance Tay Deputy CEO John Hancock Life Assurance Singapore Phone: 6538 3333 Lance@jhancock.com.sg Other Testimonials The Directive Communication seminar I attended where I gained insight on colored glasses was most enlightening. When I shared this with my team of telesales professionals it made a significant impact. We applied it to our script, tone of voice, and amount of information base on initial assessment of what type of colored glasses our customers are “wearing”. We find that it has helped us to match our delivery with the various types of customers. This has enabled to better serve our customers and meeting their needs. Henry Lee Manager, Corporate Accounts Microsoft Corporation Mr. Carmazzi’s new ideas on Leadership were inspiring, his workshop style is not like normal Korean training and kept everyone interested and energetic. Many people also changed their way of working and communicating after the workshop. We have more flexibility in our working style and the way we deal with each other and our patrons after this course. Ki Hwang Lee Marketing Manager Ritz Carlton Seoul While many communication principals may be known to us, they are far from actually being practiced in the corporate world, this workshop defiantly helps organizations and their people to change mindset and even behavior. It has indeed been relevant to increasing productivity. P.R. Joshi Senior Vice President Zydus Cadila (Healthcare India) An Excellent 2 day workshop, it has made a whole lot of difference for me and my company. Aparna Shetty Executive – Corporate Communications Bayer (India) Arthur is a Determined, Highly Focused and “On Purpose” leader. He knows what is needed by today’s strong, impactful, highly directed business leaders. Arthur EMPOWERS! Robert Ponté Internationally acclaimed Speaker and Consultant The workshop was very insightful. Directive Communications revealed the interesting psychology behind better communication that one can apply in daily communication, be it for work or communicating with friends and family. It helps one to better understand self and others, influencing, motivating and aligning teams and organization. Definitely a worthwhile course to attend for those who want to lead and transform better organizational alignment. Kevin Ch'ng Asia Pacific Marketing Manager Conoco International Inc. Before, I was very skeptical and not motivated to take on challenges to change the way I work as well as to understand others. Now, I have a broader picture of how things work. “You’re a loser if you don’t attend this program with the one and only ….Arthur Carmazzi”. Cynthia Lee Human Resources Executive Maybank Arthur is like a breath of fresh air in an environment stifled with all kinds of stigmas – fraud, deception, technology etc. He is good motivation for people like me working in a technological environment, and with most people thinking ‘negatively’. Would benefit lots more people to bring the best out of us! Nazbe Abdul Hamid Manager, IT Risk Dept Group Audit Division Maybank Arthur has helped me to discover myself and enhance the ability to understand/have better perceptions of others. Arthur’s program is simple and comprehensive and energized everybody in the group. Murizah Tengku Zainal Abidin TT dotCom Sdn Bhd It was a great seminar. Most beneficial to those want to have a fresh Impetus for life and transformation of their organization. Arthur was amazingly inspiring. ONG KAH KIAT MSc (Soc & Org Psy) Assistant Director Military Security Department, Ministry of Defense This course will make a big difference in my career and my life. Thank you Hew Kok Leong, Head of Customer Service Maybank You are a true picture of a dynamic and powerful speaker. You have the ability to maybe even convince your audience that "black is white" Geok Kee Lee Senior Executive Singapore Airlines Arthur F. Carmazzi - Strongly Recommended, Mastery made easy to understand. Helped me a lot on a personal basis too. Amy Quek, Public Relations Officer Inland Revenue Authority of Singapore Arthur’s Session has greatly enlightened my career path & my self understanding, very entertaining. Charylnn Ng, Account Executive MediaCorp Radio The Workshop was an eye-opener. Learnt new techniques which will help tremendously especially when communicating with fellow workers & bosses. Also learnt a few things about myself, Thank you so much. Goh Joon Kim Fuels Marketing ExxonMobil “Directive Communication revealed new horizons in what I believed communication to be, this was one of the most worthwhile courses I have taken. Thank you for making this enlightening experience entertaining, educational and practical.” Ho Yuet Mee Partner Ernst & Young Malaysians need Carmazzi to bring the best out of us. It will bring the true meaning of ‘Kerana Mu Malaysia’ and make this country a better place to live in. Mohd Zalmi Head of Quality Assurance Arab-Malaysia Finance Bhd