Mr. ASHISH P MISRA
Mumbai, India
E-mail - ashishmisra62@yahoo.in
Skype Name: ashish_misra83
Mobile No: +91 9987797774 ( Main )
+919892059156
CAREER OBJECTIVE
Talented and self motivated Food & Beverages Service personnel seeking a position in a reputed
organization which will make best use of my comprehensive catering industry training, excellent
communication interpersonal skills and Career growth.
SKILLS AND PERSONAL ATTRIBUTES :
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Dedicated individual; achieving a reputation for consistently going beyond what is expected
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Strong Interpersonal skills: proven ability to work well with individuals at various levels
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Possess strong problem resolution skills
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Proficient in Computer and System Knowledge
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Well-organized and has excellent time management skills
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Pre opening team organizer.
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Proven track record in dealing with complaints and challenging clients and handling.
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Technical skills , Menu Planning.
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Clear understanding and hands-on experience in monitoring and achieving food and beverage
cost.
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Well versed with team members development programs,coaching and counseling.
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Responsibility for the efficient and profitable service and kitchen operation of a Restaurant.
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Train, maintain and enforce all Marriott services standards using use records, menus and
appropriate reference material
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Maintain a safe and sanitary work environment for all associates and guests
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Properly execute revenue and check control procedures on shift
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Ensure the smooth running of the promotions for bar and restaurant
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Provide floor coverage during all meal periods
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Maintaining proper par stock for the bar
ACHIEVEMENTS
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Certified MCRB (Management Candidate Review Board) from Baltimore Marriott Waterfront.
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Certified MDP (Management Development Program) from Baltimore Marriott Waterfront.
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Part of a core team for increasing Guest satisfaction resulting in improvement of GSS to 97%
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Assisted the Management Team with promotion to push the revenue and cutting down of
department payroll
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Selected to be Certified Staff Trainer

Exceeding expectation in generating a problem experience score of 18% against a target of
40%

Name recommended to the GM by auditor and mystery shoppers multiple times

Awarded the best up-seller for a quarter while managing the Bar all by myself
EXPERIENCE / CAREER DEVELOPMENT
Sodexo Hospitality Group Mumbai
Department Concerned: - Unit Manager
April 2015 – Till Date
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Responsible for the performance of the Unit.
Analysing and planning.
Preparing reports at the end of the shift/week, including staff control, food control
and sales.
Creating and executing plans
Setting budgets and/or agreeing them with senior management.
Planning and coordinating menus.
Integral food services W.L.L , (Doha) Qatar, Royal Tan door Restaurant
Department Concerned: - Restaurant Manager
March 2013 – March 2015
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Responsible for the business performance of the restaurant.
Analysing and planning restaurant sales levels and profitability.
Organising marketing activities, such as promotional events and discount schemes.
Preparing reports at the end of the shift/week, including staff control, food control and
sales.
Creating and executing plans for department sales, profit and staff development.
Setting budgets and/or agreeing them with senior management.
Planning and coordinating menus.
Suncity Premiere the Biz Hotel (Mumbai)
Department Concerned: - Restaurant Manager
Jan 2012 – Feb 2013
Intercontinental Marine Drive (Mumbai) India
Department Concerned: - Food and beverage Executive
May 2010 – Dec 2011
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Taking care of Banquet Sales and Operation.
Taking care of other outlet in the absence of the manager.
Responsible for making the Month end report.
Baltimore Marriott Waterfront (United States)
Department Concerned: - Food and Beverage (Banquet Captain)
March2009-March2010
Swindon Marriott (Swindon) (United Kingdom)
Department Concerned: - Food & Beverage Services (Team Leader)
Dec 2006 – January 2009
Renaissance Hotel (Mumbai)
Department Concerned: - Food & Beverage Services (Banquet and Room service)
Nov 2003 - Dec 2005
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Supervised the working of Catering Staff
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Made suggestions to the Hotel Management to increase guest satisfaction
EDUCATIONAL BACKGROUND
Level 5 BTEC Higher National diploma (HND) in Hospitality
Management
(EDEXCEL University .U.K.)
November 2007 Distinction
Diploma in Hotel Management, catering Technology &
Applied Nutrition.
(Maharashtra State Board of Technical Education)
May 2000 – May 2003 (Second Class)
Higher Secondary School Graduation
D.A.V College (Mumbai)
May 1998 – May 2000 (First Class)
Secondary Education
S.H .Jondhale Vidyamandir (Mumbai)
May 1988 – May 1998 (Second Class)
PERSONAL DETAILS
Date of Birth
:-
17th April 1983
Sex
:-
Male
Marital Status
:-
Married
Nationality
:-
Indian
Religion
:-
Hindu Brahmin
Languages Known
:English (Passed
Council,Mumbai),
I.E.L.T.S
Hindi, Marathi, Oriya
REFERENCES
Mr. Michael Downie (Director of Operations)
Swindon Marriott Hotel,
Pipers Way, Swindon,
Wiltshire SN3 1SH
Contact Number: - 07826514296
Hotel Number: - 01793512121
michael.downie@marriott.com
Mr.Tom Wilson (Director of event Operation)
Baltimore Marriott Waterfront,
with
6+
Bands
from
British
700 Aliceanna street,
Baltimore , MD 21202,
P :410.385.3000 ext. 1041
E mail : tom.wilson@marriott.com
Mr. Rahul Joshi (Food and Beverage Manager)
Intercontinental Marine Drive
135, Marine Drive,
Mumbai – 400020, India
Mobile No: 9167244541
Mr.Karthickeyan (Assistant Operations Manager)
Royal Tandoor
IFS - Global Venture Group
P. O. Box 23385
Doha, Qatar
Tel. No : + 974 4463 3330 (Ext.235)
Mob No : + 974 70606094
E-mail id: karthickeyan@ifsqatar.com