SAMPLE & FORMAT OF A RESUME (B) Janice Le Address & Contact Details Personal Data Block 225 Ang Mo Kio Ave 1 Age : #08-468 Date of Birth : Singapore 569225 Nationality : Tel : 453-6511 Marital Status : Mobile : 9-651-2123 Driving Licence : E-mail : JanLim@magix.com.sg Website : http://www.Janlim.personal.com/ CAREER OBJECTIVE 19 years old 1 March 1982 Singaporean Single Class 3 To pursue a career in Business & Commerce with focus on Sales & Marketing and special emphasis on client & customer services & needs assessment. EDUCATION Jul 1998 to Jun 2001 Nanyang Polytechnic Diploma in Marketing obtained credits and distinctions in 6 out of 10 marketing subjects Jan 1994 to Dec 1997 Sin Ming Secondary School GCE “O” level (Science Stream) Obtained a Distinction in E Maths and Credits in English Language, Mother Tongue, Chemistry, Physics, Add Maths and Geography WORKING EXPERIENCE May 2000 to Jun 2000 Sales Assistant, Mito Marina Assigned to the Stationery dept – assisted in merchandising, stock taking & housekeeping. Provided good customer services skills. May 1999 – Jun 1999 Administrative Assistant, Pico Art Int’l Pte Ltd Assisted in general administrative work in Marketing dept. Revamped the entire filing system in preparation for the coming ISO audit. Janice Lim /Page 1 of 3B WORKING EXPERIENCE Nov 1998 – Dec 1998 Marketing Assistant, Mito Marina Assigned to marketing department to assist in market analysis. Acquired market research and marketing plan conceptualisation skills. WEB CENTRIC SKILLS Proficient in the use of MS Office Environment – MS Word, Excel, Access. Able to design web page using FrontPage and Microsoft Composer Strong in the use of Internet and on-line retrieval systems for Info research INDUSTRIAL PLACEMENT PROGRAM (OIPP) Jan – Mar 2001 Sa Sa Cosmetics (Hong Kong) TEACHING ENTERPRISE PROJECT (TEP) ATTACHMENT COURSE PROJECTS (SBD, IB & SPECIAL PROJECT) Attached overseas for 12 weeks. Performed a variety of marketing related tasks ranging from marketing research, product conceptualisation, advertising and promotion to post-sales customer support. TEP is a unique pedagogy of my graduating polytechnic. Attached to the various Business Centres to work on client-based projects as well as serve front-line customers. Developed customer-centric and process-oriented mindset. Also became more resourceful and confident. Learn to work under tight deadlines and meet the ever changing needs of clients. Successfully completed and presented group projects for modules such as : Small Business Development (SBD) Project Title: “Setting up a One-Stop Computer Shop in Suntec” International Business (IB) Project Title : “E-commerce: Marketing in a borderless world in the service industry” (Course projects are available for viewing) Janice Lim /Page 2 of 3B CUSTOMER RELATIONSHIP MANAGEMENT (CRM) Successfully completed Customer Relationship Management module (includes 10 hours of practical sessions in the CRM Call Centre Laboratory). CORE CURRICULA ACTIVITIES 1999 – 2001 Editor - School of Business Management Students’ newsletter Secretary - Nanyang Polytechnic Students’ Union Participated in inter-diploma debate (1999) – preliminary and semi-final 1994 - 1997 Girl Guides (Leader) Member of school volleyball team – represented school in National competition – clinched 2nd prize in 1996 Class Monitor – 1996 & 1997 REFERENCES Available Upon Request Janice Lim /Page 3 of 3B