Jamie M. Rivas
2377 Arden Place
Greenwood, IN 46143
Phone # (317) 225-3562
Rivas.family@yahoo.com
Career Objectives
To continue to pursue a career focused on clinical excellence as a social worker
committed to the positive promotion of the health, well being and safety of clients in the
community setting. To utilize a strong background of community collaboration, management,
recruitment, coordination, and clinical practice.
Education and Training
Licensed Clinical Social Worker (34005531A), Indiana Professional Licensing Agency
Associate Clinical Social Worker (#15175), California Board of Behavioral Sciences
Replaced by LCSW in Indiana in 2006
Master of Social Work (May 2000) Graduated Cum Laude
San Diego State University San Diego, California
Graduate Social Work program, Emphasis in Children Youth and Families
Bachelor of Political Science (May 1996) Graduated with honors
Westmont College Santa Barbara, California
Political Science, Emphasis in Pre-Law
Professional Profile
16 year social services career in healthcare and human services field. Clinical work in healthcare,
foster care, adoptions, child protective services, and investigation/law enforcement. Skills and
experiences including clinical leadership, healthcare case management, trauma and crisis
response, Non-Accidental Trauma assessments, regional lead of social workers and foster
parents, public relations/media work, local/national foster care recruitment.
 Healthcare Clinical Manager of pediatric social work and RN case management program.
Experience and skill in redesign and process for the management of patients through the
continuum of healthcare during the transformational change of healthcare reform.
Management of a social work department responsible for intervention in Level 1 trauma
center, pediatric burn center, outpatient center, inpatient specialty and hospitalist teams.
 Senior case management of child abuse and neglect dependency cases. Assignment of
high-risk cases for permanency planning. Risk assessment, child abuse investigation,
clinical adoption interviewing, and collaboration of service providers and case service
planning. Protective services legal skills in petitions, trial testimony, and appeals.
 Experience in clinical assessment, case management and individual treatment supportive
intervention and service referral work through IU Health, San Diego Children’s Hospital
(Rady Hospital), Center for Child Protection (The Chadwick Trauma Center).
Collaborative work as social worker for Child Advocacy Project and Little House Family
Services. Victim/Witness support and intervention social work within the San Diego
Police Department Child Abuse Investigation Department.
 Supervisor of Adoption Support Services Unit with San Diego County Adoptions. Unit
responsible for all media relations for protective services adoptions, matching of adoptive
families, placement of children for adoption, child specific recruitment locally/nationally for
difficult to place children, and post adoption services for the adoption triad.
 Management of media projects for Adoption program through Channel 8 (CBS),
UniVision commercials/monthly segments (Spanish network), multiple radio contracts for
targeted and general adoption recruitment. Public Relations with SD Union Tribune
reporters and editors for the purpose of articles highlighting Agency work in adoptions.
Management of San Diego County Adoption website and internet recruitment process.
 Management of purchasing and contracting for San Diego County Adoptions. Experience
in negotiation of media purchases and documentation necessary for public funding bids
and purchases.
 Development of San Diego Heart Gallery as collaboration between the private and public
sector. Management of local adoption matching events, annual events for children and
families in the adoption program. Management of faith based recruitment to include Leap
of Faith calendar project, countywide Adoption Awareness Campaign, church recruitment
presentations, and individual relationship building.
Jamie Rivas, page 2
Employment History
January 2007- present INDIANA UNIVERSITY HEALTH
Riley Hospital for Children - Care Management Clinical Manager
Clinical Manager of the Integrated Care Management department including social work and RN
care management staff. Management of the coordination of care of patients through the
healthcare continuum. Participation in the redesign of psychosocial social work and case
management in light of the focus on measurable outcomes related to patient satisfaction scores,
length of stay issues, readmission work. Management of staff working both inpatient and through
the Riley Outpatient Center, including the Level 1 Riley Emergency Medical Trauma Center,
Pediatric burn unit, 280 bed inpatient hospital. Previous bedside clinical practice with complex
care patients and emergency room crisis to include psychosocial assessment, NAT assessments,
crisis intervention, referral management, collaboration with medical staffing for treatment of
patients individual needs, monitoring of continuity of patient care throughout hospital stay,
monitoring of CPS 310 process.
April 2006- Current
DUNN MENTAL HEALTH CENTER
Foster Care Select – Central Indiana Regional Coordinator
Coordinator of Marion County Therapeutic Foster Care Agency, licensing agent for foster care
applicants, recruitment and retention of foster homes, case management for therapeutic level
foster children, collaboration with DCS and local community services for the treatment, support
and intervention of abused and neglected children in need of emergency shelter care. Foster
Care Select is a program of Dunn Mental Health Center – Richmond, IN.
July 2000- present
HHSA/ CPS SAN DIEGO COUNTY ADOPTIONS
Child Protective Services Supervisor, Adoption Support Services
Management and development of aggressive media efforts and recruitment plans for the purpose
of finding families for the most difficult to place children through child specific, targeted, and
general recruitment techniques. Supervision of placement coordinator position involving the San
Diego County Adoption homestudy database, matching of adoptive children in permanent
families, emergency planning for concurrent planning cases, and out of state/ out of county
placements. Supervision of Post Adoption cases providing the public with legal information about
their adoption, connecting relatives in the post adoption period, and development of a Post Adopt
Systematic Review program to prevent and monitor adoption disruptions. Previous senior level
CPS case management, assessment of foster children for permanency planning, expert
testimony in Juvenile Court as to parent/child relationships for termination of parental rights.
1998-2000
SAN DIEGO CHILDREN’S HOSPITAL AND HEALTH CENTER
Internship with Children’s Advocacy Project, under former Children’s
Trauma Center for Abuse/Neglect
Internship with Little House Family Services
Clinical case management of families exposed to or at risk for child abuse and neglect.
Supportive intervention, in home services, individual family centered work with families involved in
child abuse investigation, Juvenile Court intervention, District Attorney prosecution, victim/witness
education, and therapeutic recovery stages of child physical abuse, sexual abuse, domestic
violence, and neglect cases. Inter-disciplinary team collaboration with Law Enforcement,
Educational representatives, Hospital Staff, Protective Services workers, and Legal Advisors.
1996- 1998
ADVOCATE SCHOOLS, INC. (El Cajon, California)
Interim Program Manager
Behavioral Counselor
Classroom counseling and educational assistance at special education school serving
emotionally disturbed students of residential facility for children. Counseling and behavioral
intervention for children with high-risk behaviors, educational challenges, and histories of
violence, trauma, abuse, and severe neglect.
1996
SAINT VINCENT DE PAUL (Santa Barbara, California)
Crisis Intervention Residential Worker
Behavioral Counselor at residential facility for female youth from Santa Barbara Juvenile
Probation population. Responsible for crisis intervention, supervision of high-risk youth, daily life
skill modeling, activity and recreation planning.
Jamie Rivas, page 3
2010/2011 Career Training/ Committees
August 2009
April 2010
May 2010
Camp Healing Tree volunteer crisis counselor (grief camp)
Impact of Domestic Violence on Children – Dr. Tony Laskey
SPEAKER for Adult and Child TFC training, Caregiving for the
Developmentally Disabled Child, co-speaker – Dr. Klemsz (Director of
Riley Dev Pediatrics)
SPEAKER for ISSWHC conference – Psychosocial Social Work
in the Hospital Setting, Review of Challenging Cases
ISSWHC Conference – Personality Disorders in the Emergency Room
Week long attendance to 2010 APSAC Conference in New Orleans
Member of Child Advocacy Committee (IU, Clarian, Marion County
representatives)
Traditions of Grief and Mourning in Columbia
Traumatic Brain Injuries – What can rehab do?, presented by RHI
First Candle National Crib Campaign, Training for Trainers
Emergency Management Subcommittee, Disaster Preparedness
committee member
MESH Healthcare and EMS prep for National Special Security Events
MESH Indianapolis Peds workgroup member- looking at disaster prep for
women and children
IU Health Healing Healthcare Conference
Bipolar Disorder in Teenagers
May 2010
May 2010
June 2010
Monthly
October 2010
October 2010
November 2010
Monthly
December 2010
December 2010
March 2011
March 2011
PROFESSIONAL REFERENCES
(Reference email and cell phone contacts available on request)
Sam Chris
United Way, Director of Connected to 25
Michele Thorne
Riley Hospital Child Psychologist, Inpatient Team Director
Shawna Mikesell
Centerstone Mental Health Center (formerly Dunn Mental Health)
Darcey Meridith
Centerstone Mental Health Center (former Foster Care Plus Director)
Heidi Staples
Adoption Specialist to US Dept of Health and Human Services,
Administration for Children Youth and Families, Washington DC, (former
Director of San Diego County Adoptions)
Renee Tietsworth
Trauma Social Worker, Rady Children’s Hospital, (former Supervisor at
Child Advocacy Team program at San Diego Police Department)
Robin Thompson
San Diego County Adoptions Supervisor
Lisa Ernst
IU Health, Manager of Methodist Hospital and Riley Care Management
Cheryl Ramey-Hunt
IU Health, Manager of IU Care Management