University of Bradford: Undergraduate Programme Specification UNIVERSITY OF BRADFORD School of Lifelong Learning and Development Programme/course title: FdA Hospitality Management Awarding institution: University of Bradford Teaching institution: Craven College Final award: FdA Hospitality Management [Framework for Higher Education Qualifications level 5] Programme title: FdA Hospitality Management Programme approved / accredited by: University of Bradford Duration: 3 years PT UCAS code: N/A Subject benchmark statement: http://www.qaa.ac.uk/reviews/foundationdegree/ benchmark/fdqb.asp Date produced: March 2010 Last updated : August 2011 Introduction The FdA Hospitality Management has been developed with the support of employers in the hospitality sector to meet workforce development needs. The college has close working relationships with public and private organisations to develop a range of education and training courses. Close working relationships have been formed with several hospitality providers including Intercontinental Hotels, The Coniston Hotel near Skipton, Herriots Hotel – Skipton and many other local establishments. This foundation degree is designed to meet the higher level skill and knowledge needs of the UK hospitality sector, and is relevant to all local areas including North and West Yorkshire and East Lancashire. Programme Aims To provide the UK hospitality workforce with a higher level qualification which supports the drive for improved quality within hospitality & tourism To enhance employability and career progression within the hospitality industry To contribute to economic stability and growth of the region © University of Bradford 1 Programme Learning Outcomes Knowledge and Understanding View own and others’ roles and work within the changing contexts of the hospitality sector Outline the legal, social and economic responsibilities which affect practitioners and organisations relevant to the Hospitality industry Demonstrate specialist subject knowledge and knowledge of operational practices relevant to the Hospitality Industry Describe the nature and functions of employment and organisations within the hospitality sector in terms of customer needs and employment objectives Identify and evaluate processes used and products created within the Hospitality industry and impact on change within the sector’s employment and organisations Subject Specialist Describe and comment on tasks and functions within the Hospitality industry. Apply different approaches to the resolution of specific concerns and problems in the Hospitality industry Select and apply techniques and methods of practice associated with Hospitality industry Analyse and evaluate systems to improve effectiveness and efficiency within the Hospitality industry Demonstrate specialist knowledge, understanding and skills required to practice in the Hospitality industry Personal Transferable Skills Take responsibility for own learning and professional development Demonstrate study skills, self criticism and reflection in relation to learning Collect, interpret and use written and visual information relevant to Hospitality Industry. Communicate in a clear and effective manner on limited and well-defined topics Demonstrate a range of key skills including communication, application of number, ICT and team working in the context of solving hospitality related problems Present, interpret and evaluate simple quantitative and qualitative data Demonstrate evaluation and judgement in relation to own and others’ decisions at work © University of Bradford 2 Curriculum Stage 1 / Level 4 Module Code Module Title Type Credits Level Year Sem Core 20 4 1 1 Scheme Core 20 4 1 1 Core 20 4 1 2 Scheme Core 20 4 1 2 Food Hygiene and Health & Safety Core 20 4 2 1 Hospitality Management Practices & Principles Core 20 4 2 1 Type Credits Level Year Sem Scheme Core 20 5 2 2 Marketing Core 20 5 2 2 Conference and Banqueting Events Management Core 20 5 3 1 Human Resource Management Core 20 5 3 1 Scheme Core 20 5 3 2 Core 20 5 3 2 Menu Development & Costing Personal and Professional Development Food & Beverage Technical Skills Work Based Learning 1 Stage 2 / Level 5 Module Code Module Title Work Based Learning 2 Work Based Learning 3 On-Licensed Trade Management See Appendix 1: Curriculum Map The curriculum may change, subject to the University's course approval, monitoring and review procedures. © University of Bradford 3 Title of named top-up award (progression route) BA (Hons) Service Sector: Travel & Tourism Management Teaching and Assessment Strategies Teaching and learning strategies are taken from a wide range and are appropriate to the nature of the student profile. Strategies may include: lectures, seminars, tutorials, workshops, industry visits, use of exemplars and case studies, visiting speakers, independent student reading and research, practical sessions, presentations, directed reading, problem-solving, use of VLEs, workshops. The mode of assessment is designed to match the individual module learning outcomes. A variety of assessment methods are used including: business reports, oral presentations, practical skills assessments, case studies, development plans, business plans, portfolios, research reports, summary reports, e-portfolio, industry documentation (e.g. health & safety audits), role plays, examinations. See Appendix 2: Assessment Map See Appendix 3: Teaching Map Assessment Regulations Craven College’s HE Scheme assures consistency and rigour in marking through internal and external moderation or verification as appropriate. Consistency and parity is achieved through the definition of the forms of assessment and a requirement for each programme to adopt a range of assessment methods. Assessment is governed by a structure which is rigorous and transparent. Module assessments are reported through the Route Examination Committee attended by University of Bradford representative/s. Student progression recommendations are made at the Scheme Board of Examiners and ratified by the University of Bradford. © University of Bradford 4 Extract from the Craven College HE Scheme, p11: Figure 4. HE Scheme Board of Examiners Flowchart Internally moderated or verified marks from Route Programmes Internally moderated or verified marks from Route Programmes Work examined by External Examiner Route Examination Committees Professional and Management Studies Arts and Community Services Business Management and IT Art, Design and Media Catering and Hospitality Hair and Beauty Education and Training Community Studies Travel and Tourism Sport, Outdoor and Public Services Centre for Construction and Heritage Skills Rural and Equine Studies Scheme Board of Examiners Mitigation Decides or Recommends student Progression, Awards and Reassessment Where appropriate, partner university make decisions on Progression, Awards and Reassessment © University of Bradford 5 Admission Requirements The admission of any applicant to a programme of study (course) is based on the academic judgement that the applicant has a reasonable expectation of being able to: fulfil the aims and outcomes of the course and achieve the standard of the course Merit and Ability: To ensure that students are recruited on the basis of their relevant merits and abilities, admission and selection criteria and procedures will be monitored and reviewed by the Scheme Committee. Equal Opportunities: The Scheme will offer equal opportunities for access to its programmes and in line with college policy, the admissions procedures will operate so as to ensure that no applicant is disadvantaged on the basis of race, gender, sexual orientation, ethnic or national origin, colour, age, marital status, disability, social class, political or religious belief and activities, unless those activities are contrary to the policies of the College. Widening Participation: The College actively seeks to widen access by attracting students who may lack formal qualifications because of lack of opportunities in earlier life, or because they have been disadvantaged due to gender, race or disability. The Scheme supports this objective. Information for applicants: The admissions policy and criteria for admission to a programme will be detailed in all published and promotional literature: HE Prospectus, college website, course leaflets. Students without the necessary qualifications but with relevant work experience (see below) in either food production or food and beverage/accommodation service are encouraged to apply. We may also ask you to undertake a pre-study programme by traditional or distance learning to assess your ability to study at Foundation Degree level Level 3 qualifications (NVQ level 3; BTEC National Diploma, Certificate, Award; A level’s or equivalent)to 120 UCAS points Students with relevant HNC may be able to transfer credit in certain modules on the Foundation Degree GCSE English Language or equivalent, Mathematics (grade C or above) Entry onto a programme is normally at the beginning of (NQF) level 4 except where applicants may be eligible for admission on the basis of prior certificated and/or experiential learning i.e. APL and/or APEL. Normally applicants will not be admitted to a point more than half way through a level of the proposed programme of study. The importation of credit is up to 50% of the balance of the award. The College’s Accreditation of Prior Learning Policy and Procedures will be applied in all cases and in discussion with the partner University Liaison Representative where appropriate. © University of Bradford 6 Learning Resources Curriculum Resources The two principal campuses of Craven College are in Skipton town centre and at Aireville on the outskirts of the town. The Aireville Campus is the principal campus for teaching the curriculum for students aged 16 to 18. As a response to changes in land-use and farming practices Craven College, supported by Yorkshire Forward and the LSC, has joined forces with Skipton Auction Mart to provide a rural studies learning facility, including an engineering workshop (rural mechanics), a commercial horticultural unit and an equestrian centre. At Leeds Bradford International Airport the College, in partnership with Yorkshire Forward, LBIA and the private sector, has created The Aviation Academy. This purpose-built education and training centre has CoVE status, in partnership with North Nottinghamshire and Doncaster Colleges, and is producing future employees with the skills and knowledge required for one of the fastest growing industries in the world. A second major development recently has been a new Centre for Construction and Heritage Studies, built to serve the increasing demand for a skilled workforce. Tyro Training is the commercial training division of Craven College, based in Skipton, serving a range of employment sectors, both locally and further afield with around 5500 clients a year. Learning Resources There are two main Learning Resource Centres and smaller focussed facilities, on each of the teaching sites, which hold the relevant resources and materials for further and higher education courses located on that site. Higher level students are supported by the provision of recommended texts, and further subject book stock plus access to study skills materials, research texts and packages, electronic information sources, including CD Roms, Athens, the College intranet, Internet and databases specific to course requirements. Quiet study areas are available. Students receive a specific higher education induction to the Learning Resource Centre and subsequent use is supported through self-help guides, Learning Resource Centre/HE VLE/Course intranet sites and staff. The College has a Moodle VLE (Virtual Learning Environment), extensively customised to Craven College. Staff are trained to use this facility to: Enhance their teaching Facilitate independent learning Track student progress Provide assessments Provide resources to support learning and assessment Facilitate peer and tutor discussion forums Computer/IT Equipment, Systems and Software The College has IT facilities based on IBM compatible computers. All computing workstations are Pentium based PC’s operating Windows XP. All machines are fitted with CD Rom’s which allow access to specialist information and all are connected to professional laser printing facilities. Both students and staff have free access to Internet and e-mail. All staff have access to office based networked PC’s and special IT facilities are available for students with disability. The College has provision for access to Athens. The College’s Technology policy is to integrate on- © University of Bradford 7 line learning into all programmes which will be particularly effective with HE students. . IT Technicians are available to those students experiencing technical difficulties. Student Support and Guidance Learning Support In order to provide a supportive learning environment, a wide range of academic and pastoral support will be made available to students. Information on support is available direct from Craven College via your Course Team Leader. The University of Bradford also has a disability service which you may access at http://www.brad.ac.uk/admin/disab/ The precise form of support available to students registered on the Scheme's courses will be set out in the individual route and course documents, but will include the following: Information on admission and induction arrangements; Information regarding Disabled Students’ Allowance (DSA); academic guidance and tutorial support; pastoral and welfare support; careers information and guidance. All students will attend college at the beginning of their programme of study for Induction and to be familiarised with the course and its requirements. They will also experience a range of icebreaker and introduction techniques to forge group cohesion. Following this, students will normally attend the college according to the course timetable. The exact structure of each programme will be developed by course teams to remove barriers for entry and facilitate maximum participation. Staff associated with the programmes will negotiate and provide individual support through individual tutorials, meetings or other contact, which could also be carried out electronically. Personal progress files will form an integrated part of the curriculum. Students will set up e-mail accounts and access will be provided to enable them to draw upon all the on-line resources. It is also anticipated that the use of on-line learning will be developed along with the course to provide a range of on-line facilities including a web chat room for students, primarily through their course VLEs. Students will receive guidance with regard to progression to Level 6 study. © University of Bradford 8 Information to Students Students will be provided with (electronically via the VLE or in hard copy) a Course Handbook by their respective Course Team Leader, describing the educational experience specific to the programme for which they are registered. Each Course Handbook will include information on the following: Overview of the programme, including module specifications Staff and student roles and responsibilities Assessment and re-assessment arrangements Assignment submission procedures Assignment and examination schedule The processes for feedback on student performance The return of assessed work to students Process for the submission of extenuating circumstances Appeal processes Rules regarding plagiarism and other forms of unfair practice © University of Bradford 9 University policies and initiatives Ecoversity: Ecoversity is a strategic project of the University which aims to embed the principles of sustainable development into decision-making, learning and teaching, research activities campus operations and lives of our staff and students. The University does not claim to be a beacon for sustainable development but we aspire to become a leading University in this area. The facilities created for teaching and learning, including teaching spaces, laboratories, IT labs and social spaces, will increasingly reflect our commitments to sustainable development. Staff and student participation in this initiative is crucial to its success and its inclusion in programme specifications is a clear signal that it is at the forefront of thinking in programme development, delivery, monitoring and review. For more details see www.bradford.ac.uk/ecoversity Craven College completely agrees with and fully supports the University of Bradford initiative and is developing a Sustainability Strategy to be introduced in September 2010. Further Information: For further information, please check Craven College’s HE Directory or Central Admissions. Central Admissions (HE) Craven College High Street Skipton BD23 1JY +44 (0)1756 791411 http://www.craven-college The contents of this programme specification may change, subject to the University's regulations and course approval, monitoring and review procedures. © University of Bradford 10