ISE 515: Project Management (Knopp-McKendree) Spring 2008 SYLLABUS 1 (of 7) Class Sessions: Day: Time: Room: Class Number: Tuesday (evening) 6:30 pm – 9:10 pm OHE 100C (Webcasted Course) 31505D (on campus) and 31705D (DEN) Contact Information: Instructor: Office hours: Office location & Phone: Phone: E-mail: Ursula Knopp-McKendree Tuesday, 5:00 pm – 6:00 pm, or by appointment GER 235 [213-740-2433] TA: Office hours: Office location: e-mail: Cent Karahan Monday &Tuesday, 3:00 pm – 5:00 pm, or by appointment GER 309 [310-691-6809] karahan@usc.edu Course website http://den.usc.edu is the URL of the DEN website (714) 372-9368 uskm@socal.rr.com Course Description: Project management is an important skill that is widely used in the private and public sectors as well as specialty businesses. This course will explore the challenges facing today’s project managers and will provide a broad understanding of the project management environment focused on multiple aspects of the project. The course objectives are: Gain understanding of essential principles associated with effective project management and how to apply these principles in the day-to-day business environment Acquire and fine-tune the skills in defining, planning, initiating and monitoring engineering projects using proven techniques and commonly available computer software tools Understand and apply methods for solving and avoiding common difficulties associated with project management The subject matter will be covered using lectures and discussions, text reading, individual research, group discussion and preparation of a comprehensive project management plan in a team environment. Page 1 of 7 ISE 515: Project Management (Knopp-McKendree) Spring 2008 SYLLABUS 2 (of 7) Readings: REQUIRED: 1st Text: Project Management, A Managerial Approach, 6th Edition by Jack R. Meredith and Samuel J. Mantel Jr. Publisher: John Wiley & Sons; ISBN: 13978-0471-715375. 2nd Text: A Guide to the Project Management Body of Knowledge - Third Edition Publisher: Project Management Institute ISBN-13: 9781930699458 Software Microsoft ® Project: Copies of Microsoft ® Project are available on the ISE laboratory computers in GER 309 (open M-F 8 to 5). A 60-day trial of Microsoft ® Project is included with the Course book. Reference Text Book (optional) Quantitative Methods in Project Management (optional), by John C. Goodpasture. Notes: Weekly class notes will be provided. They will be posted on the Course website (see above). Any changes to the syllabus will be announced in class. UNIVERSITY POLICY STATEMENTS: "The Viterbi School of Engineering adheres to the University's policies and procedures governing academic integrity as described in SCampus. Students are expected to be aware of and to observe the academic integrity standards described in SCampus, and to expect those standards to be enforced in this course." "Any student requesting academic accommodations based on a disability is required to register with Disability Services and Programs (DSP) each semester. A letter of verification for approved accommodations can be obtained from DSP. Please be sure the letter is delivered to me (or to the TA) as early in the semester as possible. DSP is located in STU 301 and is open 8:30 am - 5:00 pm, Monday through Friday. The phone number for DSP is (213) 740-0776." GRADE: Midterm: 15%. The midterm will cover all the materials covered through 09/23/08 (inclusive). Final Exam: 25%. The final exam will be comprehensive of all the course materials, with an emphasis on the second part of the course and any guest lectures. The university schedules the final exam date and time (12/16/08). Please do not request an alternate date, as none can be accommodated. Page 2 of 7 ISE 515: Project Management (Knopp-McKendree) Spring 2008 SYLLABUS 3 (of 7) Homework assignments: 20%. Homework must be turned in by the specified due date via DEN Blackboard prior to the beginning of class. No late assignments will be accepted. Since this class is Project Management, many of the assignments will be Team homework assignments. Individual assignments will be submitted by each student while the team homework’s will be submitted by the team lead. Information on the Homework Assignments are provided at the end of the syllabus and a more detailed instruction will be given one week prior to the homework assignment date. Class Project: 40%. Includes the following elements. Project Packages: 15%. Final project packages are due on 12/02/08. Project Presentation: 10%. Each team will present their project to the class during the last two weeks of class. The presentation score will be based on evaluations made by the Professor, TA and other class members. Team Member Participation: 15%. Each student will be asked to evaluate their participation and the participation of the other team members for their team. CLASSROOM ATTENDANCE AND PARTICIPATION: - As this is a webcasted course, 100% attendance in the classroom is not mandatory. However, I strongly encourage you to ask questions and participate in discussions regarding the lectures. If you are attending the class from a remote site, there will be facilities for interactive voice communications with the classroom. These have sometimes had technical difficulties. In addition, many students have effectively used the chat feature of webex during class presentations. Your participation on the project teams is crucial and accounts for 15% of your grade. - E-MAIL and USE THE DISCUSSION FORUMS ON DEN!!! I strongly encourage your use of e-mail for questions, comments, etc., and the DEN discussion forum for questions, discussion and clarification with other students, etc. Of course, if you prefer face-to-face interaction or telephone conversations — well, that's equally acceptable! For remote students that cannot attend the class in the DEN Studio, or must view a delayed-broadcast videotape or webcast, or are frustrated by the telephone process: please use e-mail or the DEN discussion forum. - WHAT IF YOU MUST MISS A CLASS BECAUSE OF WORK OR TRAVEL??? Use Blackboard or e-mail to submit items on time, if you can. If not, please contact me in advance to negotiate excused late submittals. I suggest that you make use of the archived class session as soon as possible. You are responsible for the material that was covered. Page 3 of 7 ISE 515: Project Management (Knopp-McKendree) Spring 2008 SYLLABUS 4 (of 7) IF YOU WANT HELP: - My office hours, phone numbers, and e-mail address are listed at the top of this syllabus. Please include the Teaching Assistant Cenk Karahan on distribution for any emails to me: karahan@usc.edu - I encourage you to e-mail me at any time to discuss project problems, questions, etc. During the course of the semester there will be times I will be able to respond almost immediately; at other times I may take several days due to travel or other work considerations. If you have not received a response within a few days, please ask again. PROJECT GUIDELINES Class project: The class project consists of a group project where project management skills will be demonstrated. The groups will be created by the professor during the fourth week of class. The groups will develop a project package that will include at a minimum the major project plan items presented in class (i.e., a project description, charter, statement of work, project plan, WBS, schedule, Risks to achieving the plan, etc). The class project will be graded based on the class presentation, final report and a 360° team rating. Quality Expectations: Professional deliverables are expected at all times, both for content and presentation. This means that all the homework, project, presentation and other artifacts must be prepared using a word processor, spreadsheet or any other relevant computer software. These must be in a format readable on a Windows PC by Microsoft PowerPoint 2003, Microsoft Word 2003, Microsoft Excel 2003, Microsoft Project 2003, or Adobe Reader 7.0, unless another format is coordinated with the instructor. Make sure all documents have at a minimum: Your name and/or your team member names No spelling mistakes Date and document title Professional analysis, conclusions and/or recommendations Naming conventions for files: o Individual submissions: Last Name_Assignment # o Team Submissions: Team_X_Assignement #_ Description of file (Schedule, WBS, SOW, etc.) Page 4 of 7 ISE 515: Project Management (Knopp-McKendree) Spring 2008 SYLLABUS 5 (of 7) ADDITIONAL INFORMATION: - Please feel free to e-mail me or the TA for help in structuring your project plan. I will gladly work with you to identify sources, publications, Internet sites, etc. - If English grammar, spelling and syntax are not your strong points, I strongly suggest that you obtain help in editing your text. Your grade depends on the clarity of presentation. DELIVERY: The homework, Project Presentation, Evaluations and final project package should be submitted to the DEN Blackboard system (at the Course website, http://den.usc.edu). The homework is due no later than the start of the following class. The final project package is due no later than the start of the last class. o In addition to delivering the final project via the DEN Blackboard system, a hard copy should be delivered by 12/02/2008. Note: if your employer requires a written statement (or a signed postcard) for reimbursement for this class, then please provide me with the appropriate paperwork and a self-addressed, stamped-envelope (or postcard) before the end of the semester. Schedule of Class Sessions: Late schedule is likely to change, based on availability of guest lecturers We ek Date Planned topic Reading M&M = Meridith & Mantel P = PIMBOK 1 Aug 26 2 Sept 2 3 Sept 9 4 Sept 16 5 Sept 23 6 Sept 30 7 Oct 7 Homework #1 due Assign project teams Homework #2a due (team leader identified and project selected) Homework #2b due Introduction What is a project and why Project Management? Project Selection, Lifecycles, Triple Constraint and Processes Project Planning – Selecting a Project Manager, Project Charter, SOW, Plan Project Scope Management Planning con't, WBS, Organization M&M 1 Project Scheduling, resource Allocation & Time Management Review for midterm exam Midterm Examination M&M 8 & 9 P6 Project Scheduling, resource Allocation & Time Management (con’t) Project Cost Management M&M 7 P7 Page 5 of 7 P1 M&M 2 P2&3 M&M 3 & 5 P4 M&M 4 P5 ISE 515: Project Management (Knopp-McKendree) Spring 2008 SYLLABUS 8 Oct 14 9 Oct 21 10 Oct 28 11 Nov 4 12 Nov 11 13 Nov 18 14 Nov 25 15 Dec 2 16 Dec 9 17 Dec 16 Homework #3 due Homework #4 due Homework #5 due Project Monitoring, Control, and Quality Management Project Human Resource Management Different cultures, Limited resources Handling project changes Project Risk, Opportunity and Issue Management (Quest Lecture Opportunity) Procurement Management Root Cause Analysis Project Communications Management Marketing, Customers and other stakeholders (internal and external), Conflict Resolution (Quest Lecture Opportunity) Project Close-out, Ethics in Engineering Project Management Class project presentations Project Packages due Class project presentations Review and answer questions for Final Exam Presentation Scorecards and 360 degree reviews due ***Study Day. No Class*** ***Final Examination: 12/16/2008. 7pm – 9pm*** Assignments Assignment Name and Description Homework #1: Introduction – Resume Why you are taking the class and what do you hope to get out of the class How much experience you have with Project Management Where you are located Picture Contact information, phone, e-mail address Homework #2: Part I: Project Description, Charter, SOW, Project Plan Outline Part II: Your Team’s Charter, WBS and schedule for completing all work for the class. Schedule should be to a level of detail so that all lowest level tasks are assigned to individual members. Include SPI. Homework #3: Activity Sequencing Problems Part I: Project Plan Outline, Project Org structure Page 6 of 7 6 (of 7) M&M 10 & 11 P8 P9 P 11 P 12 P 10 M&M 13 P 4.7 ISE 515: Project Management (Knopp-McKendree) Spring 2008 SYLLABUS Part II: Status Team Project schedule for completing all work for the class. Include SPI. Homework #4: Part I: Project WBS and Schedule. Include Critical Path in schedule Part II: Status Team Project schedule. Include SPI Homework #5: Part I: Project Risks, Opportunities, and Issues Part II: Status Team Project Schedule, List any Team Project Risks with mitigation plans Page 7 of 7 7 (of 7)