!
! Last configuration change at 13:09:20 NAIROBI Thu Jul
! NVRAM config last updated at 12:36:38 NAIROBI Thu Jul
!
version 15.4
service config
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname UCM_SDS
!
boot-start-marker
boot-end-marker
!
aqm-register-fnf
!
enable secret 5 $1$wdMp$hAf/DLkwa1n/JQM5biyYG/
enable password Sm0oTh5eL
!
no aaa new-model
clock timezone NAIROBI 3 0
!
!
crypto pki trustpoint TP-self-signed-1922867578
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1922867578
revocation-check none
rsakeypair TP-self-signed-1922867578
!
!
crypto pki certificate chain TP-self-signed-1922867578
certificate self-signed 01
3082022B 30820194 A0030201 02020101 300D0609 2A864886
31312F30 2D060355 04031326 494F532D 53656C66 2D536967
69666963 6174652D 31393232 38363735 3738301E 170D3135
33365A17 0D323030 31303130 30303030 305A3031 312F302D
4F532D53 656C662D 5369676E 65642D43 65727469 66696361
36373537 3830819F 300D0609 2A864886 F70D0101 01050003
81009873 F3939A0B D4E57FC1 A9416439 9C581F1D 23C14784
FC36E8ED 5081A1F0 6E5ABF56 987A1F81 6C1C9C15 BB1B67FD
A4753875 8E894F0D 44B54ABD A661EC57 360ABA9A 2989D014
341D8BD2 9BE1CF58 B53A25F8 F023740D 0145AD15 AE4A9FEC
C6B50203 010001A3 53305130 0F060355 1D130101 FF040530
551D2304 18301680 14CC2B45 3CBDB922 A06A8446 A5F1DC42
03551D0E 04160414 CC2B453C BDB922A0 6A8446A5 F1DC424B
2A864886 F70D0101 05050003 81810021 F1105833 F2646859
0BE380EF 41F3AABA E16197B3 0664AEF6 4C60B207 B9AE5EC5
C2540629 3787C317 199D4FF7 A7A9FCD1 64245623 818AA762
0AD35095 7C80738B D3CA8C32 3F791077 E493B445 84AA8998
6B5B924D 6E609E67 5D562B75 A5BECC
quit
!
30 2015 by admin
30 2015 by admin
F70D0101
6E65642D
30363138
06035504
74652D31
818D0030
657DE77D
0C6CC4AE
8D7A3541
56339026
030101FF
4BA54C43
A54C4359
C1C60368
CBA7498B
843B1DC3
490A651F
05050030
43657274
31303538
03132649
39323238
81890281
092507F7
AE578F53
ADC4685A
049776DD
301F0603
59301D06
300D0609
76541BA9
4937F160
46960DE6
2A1D7E4A
!
!
ip dhcp excluded-address 10.0.1.1 10.0.1.50
!
ip dhcp pool VOICE
network 10.0.1.0 255.255.255.0
option 150 ip 10.0.1.3
default-router 10.0.1.3
!
!
!
no ip domain lookup
ip name-server 41.212.3.2
ip name-server 41.212.3.253
ip name-server 8.8.8.8
ip inspect name IN_FIREWALL dns
ip inspect name IN_FIREWALL ftp
ip inspect name IN_FIREWALL h323
ip inspect name IN_FIREWALL https
ip inspect name IN_FIREWALL icmp
ip inspect name IN_FIREWALL imap
ip inspect name IN_FIREWALL pop3
ip inspect name IN_FIREWALL netshow
ip inspect name IN_FIREWALL rcmd
ip inspect name IN_FIREWALL realaudio
ip inspect name IN_FIREWALL rtsp
ip inspect name IN_FIREWALL esmtp
ip inspect name IN_FIREWALL sqlnet
ip inspect name IN_FIREWALL streamworks
ip inspect name IN_FIREWALL tftp
ip inspect name IN_FIREWALL tcp
ip inspect name IN_FIREWALL udp router-traffic
ip inspect name IN_FIREWALL vdolive
ip inspect name SDM_LOW dns
ip inspect name SDM_LOW ftp
ip inspect name SDM_LOW h323
ip inspect name SDM_LOW https
ip inspect name SDM_LOW icmp
ip inspect name SDM_LOW imap
ip inspect name SDM_LOW pop3
ip inspect name SDM_LOW netshow
ip inspect name SDM_LOW rcmd
ip inspect name SDM_LOW realaudio
ip inspect name SDM_LOW rtsp
ip inspect name SDM_LOW esmtp
ip inspect name SDM_LOW sqlnet
ip inspect name SDM_LOW streamworks
ip inspect name SDM_LOW tftp
ip inspect name SDM_LOW tcp
ip inspect name SDM_LOW udp router-traffic
ip inspect name SDM_LOW vdolive
ip cef
no ipv6 cef
!
!
multilink bundle-name authenticated
!
!
!
!
!
voice-card 0
!
!
!
voice service voip
ip address trusted list
ipv4 10.0.0.0 255.255.255.0
ipv4 172.16.0.1
no notify redirect ip2ip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service h450.3
no supplementary-service h450.7
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
no supplementary-service sip handle-replaces
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
h323
no telephony-service ccm-compatible
call start slow
sip
registrar server expires max 3600 min 3600
no silent-discard untrusted
!
voice class codec 1
codec preference 1 g711alaw
codec preference 2 g711ulaw
codec preference 3 g729r8
video codec h264
!
!
voice register global
mode cme
source-address 10.0.1.3 port 5060
max-dn 25
max-pool 25
load 9971 sip9971.9-1-1SR1.loads
tftp-path flash:
create profile sync 0011980095435716
!
voice register dn 1
translation-profile outgoing SIP
number 110
allow watch
name KONFTEL
label KONFTEL
!
voice register dn 2
number 112
allow watch
name POLYCOM
label POLYCOM
!
voice register dn 3
number 118
allow watch
name KOOME
label KOOME
!
voice register dn 5
number 172
allow watch
name FAITH
label FAITH
!
voice register dn 6
number 126
allow watch
name POLYCOM2
label POLYCOM2
!
voice register pool 1
id mac 0017.7D12.3EA5
number 1 dn 1
dtmf-relay sip-notify
username 0000 password
codec g711ulaw
!
voice register pool 2
id mac 0004.F2EF.BDF9
number 1 dn 2
dtmf-relay sip-notify
username 1111 password
codec g711ulaw
!
voice register pool 3
id mac 0004.F287.1355
number 1 dn 3
dtmf-relay sip-notify
username 2222 password
codec g711ulaw
!
voice register pool 4
id mac B4CE.F6C9.A9FC
number 1 dn 1
dtmf-relay sip-notify
username 5555 password
codec g711ulaw
0000
1111
2222
5555
!
voice register pool 5
id mac A418.7529.9189
type 9971
number 1 dn 5
presence call-list
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
voice register pool 6
id mac 0004.F2EF.BDF9
number 1 dn 6
dtmf-relay sip-notify
username 3333 password 3333
codec g711ulaw
!
!
!
voice translation-rule 1
rule 1 /9075/ /500075/
rule 2 /9072/ /516072/
rule 3 /9071/ /516071/
rule 4 /9073/ /515073/
rule 5 /9070/ /516070/
rule 6 /9078/ /515078/
rule 7 /9*144/ /516*144/
rule 8 /9*122/ /515*122/
!
voice translation-rule 2
rule 1 /205149900/ /140/
rule 2 /20514990/ /10/
rule 3 /20514991/ /11/
rule 4 /20514992/ /20/
rule 5 /20514993/ /21/
!
voice translation-rule 3
rule 1 /^.*1\([0-9].\)/ /02051499/
!
voice translation-rule 118
rule 1 /^9\(..........\)/ /\1/
!
!
voice translation-profile SIP
translate called 118
!
voice translation-profile TKLOUTGOING
translate calling 3
!
voice translation-profile TKLincoming
translate called 2
!
voice translation-profile outgoing
translate called 1
!
!
!
license udi pid CISCO2951/K9 sn FCZ16337D3S
hw-module pvdm 0/0
!
!
!
username admin privilege 15 password 0 Sm0oTh7eL
username 111
!
redundancy
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
no ip address
ip access-group 100 in
ip nat outside
ip virtual-reassembly in
duplex auto
speed auto
!
interface GigabitEthernet0/0.1
ip nat inside
ip virtual-reassembly in
!
interface GigabitEthernet0/1
no ip address
ip access-group 100 in
duplex auto
speed auto
!
interface GigabitEthernet0/1.1
encapsulation dot1Q 1 native
ip address 10.0.0.5 255.255.255.0
ip access-group 100 in
ip inspect SDM_LOW out
!
interface GigabitEthernet0/1.2
encapsulation dot1Q 2
ip address 10.0.1.3 255.255.255.0
ip access-group 100 in
ip nat inside
ip virtual-reassembly in
!
interface GigabitEthernet0/2
no ip address
ip access-group 100 in
shutdown
duplex auto
speed auto
!
ip forward-protocol nd
!
ip http server
ip http authentication local
no ip http secure-server
ip http timeout-policy idle 180 life 180 requests 86400
ip http path flash:
ip flow-top-talkers
top 10
sort-by bytes
cache-timeout 100
!
ip nat inside source list 1 interface GigabitEthernet0/1.2 overload
ip nat inside source list 10 interface GigabitEthernet0/0 overload
ip route 0.0.0.0 0.0.0.0 10.0.1.2
!
!
nls resp-timeout 1
cpd cr-id 1
!
tftp-server flash:gui/admin_user.html
tftp-server flash:gui/admin_user.js
tftp-server flash:gui/CiscoLogo.gif
tftp-server flash:gui/Delete.gif
tftp-server flash:gui/dom.js
tftp-server flash:gui/downarrow.gif
tftp-server flash:gui/ephone_admin.html
tftp-server flash:gui/logohome.gif
tftp-server flash:gui/normal_user.html
tftp-server flash:gui/normal_user.js
tftp-server flash:gui/Plus.gif
tftp-server flash:gui/sxiconad.gif
tftp-server flash:gui/Tab.gif
tftp-server flash:gui/telephony_service.html
tftp-server flash:gui/uparrow.gif
tftp-server flash:gui/xml-test.html
tftp-server flash:gui/xml.template
tftp-server flash:phone/7902/CP7902080002SCCP060817A.sbin alias
CP7902080002SCCP060817A.sbin
tftp-server flash:phone/7906-7911/apps11.8-3-2-27.sbn alias apps11.8-3-227.sbn
tftp-server flash:phone/7906-7911/cnu11.8-3-2-27.sbn alias cnu11.8-3-227.sbn
tftp-server flash:phone/7906-7911/cvm11sccp.8-3-2-27.sbn alias
cvm11sccp.8-3-2-27.sbn
tftp-server flash:phone/7906-7911/dsp11.8-3-2-27.sbn alias dsp11.8-3-227.sbn
tftp-server flash:phone/7906-7911/jar11sccp.8-3-2-27.sbn alias
jar11sccp.8-3-2-27.sbn
tftp-server flash:phone/7906-7911/SCCP11.8-3-3S.loads alias SCCP11.8-33S.loads
tftp-server flash:phone/7906-7911/term06.default.loads alias
term06.default.loads
tftp-server flash:phone/7906-7911/term11.default.loads alias
term11.default.loads
tftp-server flash:phone/7937/apps37sccp.1-1-1-1.bin alias apps37sccp.1-11-1.bin
tftp-server flash:phone/7921/APPS-1.1.1.SBN alias APPS-1.1.1.SBN
tftp-server flash:phone/7921/CP7921G-1.1.1.LOADS alias CP7921G1.1.1.LOADS
tftp-server flash:phone/7921/GUI-1.1.1.SBN alias GUI-1.1.1.SBN
tftp-server flash:phone/7921/SYS-1.1.1.SBN alias SYS-1.1.1.SBN
tftp-server flash:phone/7921/TNUX-1.1.1.SBN alias TNUX-1.1.1.SBN
tftp-server flash:phone/7921/TNUXR-1.1.1.SBN alias TNUXR-1.1.1.SBN
tftp-server flash:phone/7921/WLAN-1.1.1.SBN alias WLAN-1.1.1.SBN
tftp-server flash:phone/7941-7961/apps41.:v-4c4at
tftp-server flash:cvm42sccp.8-3-2-27.sbn
tftp-server flash:dsp42.8-3-2-27.sbn
tftp-server flash:jar42sccp.8-3-2-27.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:apps42.8-3-2-27.sbn
tftp-server flash:cnu42.8-3-2-27.sbn
tftp-server flash:cvm11sccp.8-3-2-27.sbn
tftp-server flash:dsp11.8-3-2-27.sbn
tftp-server flash:jar11sccp.8-3-2-27.sbn
tftp-server flash:term06.default.loads
tftp-server flash:term11.default.loads
tftp-server flash:dsp70.8-3-2-27.sbn
tftp-server flash:term70.default.loads
tftp-server flash:term71.default.loads
tftp-server flash:jar70sccp.8-3-2-27.sbn
tftp-server flash:cvm41sccp.8-3-2-27.sbn
tftp-server flash:dsp41.8-3-2-27.sbn
tftp-server flash:jar41sccp.8-3-2-27.sbn
tftp-server flash:term41.default.loads
tftp-server flash:term61.default.loads
tftp-server flash:Chime.raw
tftp-server flash:Classic1.raw
tftp-server flash:Drums1.raw
tftp-server flash:HarpSynth.raw
tftp-server flash:Jamaica.raw
tftp-server flash:KotoEffect.raw
tftp-server flash:MusicBox.raw
tftp-server flash:Piano1.raw
tftp-server flash:phone/SCCP894x.9-2-2-0.bin3.sgn
tftp-server flash:phone/SCCP894x.9-2-2-0.bin4.sgn
tftp-server flash:phone/SCCP894x.9-2-2-0.sgn
tftp-server flash:phone/SCCP8941_8945.9-4-1SR1-1.bin8.sgn
tftp-server flash:phone/SCCP8941_8945.9-4-1SR1-1.bin9.sgn
tftp-server flash:phone/SCCP8941_8945.9-4-1SR1-1.lo
access-list 10 permit 10.0.0.0 0.0.0.255
access-list 100 permit ip any any
!
control-plane
!
!
!
!
!
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
!
!
!
dial-peer cor custom
name INTERNAL
name MANAGERS
!
!
dial-peer cor list INTERNAL
member INTERNAL
!
dial-peer cor list MANAGERS
member MANAGERS
!
!
dial-peer voice 300 voip
destination-pattern 9..........
redirect ip2ip
session protocol sipv2
session target ipv4:10.0.0.11
dtmf-relay rtp-nte
no vad
!
dial-peer voice 12 voip
destination-pattern 2..
session protocol sipv2
session target ipv4:10.0.0.11
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 13 voip
destination-pattern 2..
session protocol sipv2
session target ipv4:10.0.0.11
dtmf-relay h245-alphanumeric h245-signal
codec g711ulaw
no vad
!
dial-peer voice 14 voip
destination-pattern 4..
session protocol sipv2
session target ipv4:10.0.0.87
dtmf-relay h245-alphanumeric h245-signal
codec g711ulaw
no vad
!
!
!
!
gatekeeper
shutdown
!
!
telephony-service
conference hardware
video
authentication credential appname cisco
em keep-history
em logout 20:0 23:59
max-ephones 60
max-dn 52
ip source-address 10.0.1.3 port 2000
system message SMOOTHTEL CME
load 7911 SCCP11.9-2-1S.loads
load 7945 SCCP45.9-2-1S.loads
load 7965 SCCP45.9-2-1S.loads
load 8941 SCCP8941.9-4-1SR1-1.loads
time-zone 31
time-format 24
date-format dd-mm-yy
mwi relay
max-conferences 8 gain -6
moh enable-g711 "music-on-hold.au"
web admin system name smoothtel password sds123
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern 9
transfer-pattern 9.......
transfer-pattern 1..
transfer-pattern 2..
transfer-pattern 3..
transfer-pattern 4..
transfer-pattern 5..
transfer-pattern 111 blind
secondary-dialtone 9
after-hours day Thu 00:00 23:59
directory entry 1 200 name RAPHAEL
directory entry 2 201 name VALENTINE
directory entry 3 202 name DOUGLAS
directory entry 4 203 name CSC
directory entry 5 205 name EBBY
directory entry 6 206 name BONFACE
directory entry 7 207 name GILLIAN
directory entry 8 208 name ERIC
directory entry 9 209 name MARY KIMANI
directory entry 10 210 name CSC
directory entry 11 211 name DANIEL
directory entry 12 213 name IT OFFICE
directory entry 13 214 name GATE
directory entry 14 215 name IT
directory entry 15 216 name KEN
directory entry 17 219 name RECEPTION
directory entry 18 221 name WORKSHOP
directory entry 19 222 name LILIAN
directory entry 20 223 name ANTHONY
directory entry 21 224 name JOAN
directory entry 22 228 name MILDRED
directory entry 23 229 name SUSAN
directory entry 24 230 name REUBEN
directory entry 25 231 name LILIAN
directory entry 26 240 name JAMES
directory entry 27 255 name BOARDROOM
directory entry 28 266 name TIMOTHY
directory entry 29 90722782257 name DENIS
create cnf-files version-stamp 7960 Jun 21 2014 14:25:48
!
!
ephone-template 1
softkeys hold Resume
softkeys idle Cfwdall Gpickup Login Newcall Pickup Redial
softkeys seized Redial Endcall Pickup Callback
softkeys alerting Acct Endcall Callback
softkeys connected Endcall Hold Acct
softkeys ringing Answer
!
!
ephone-dn 1 dual-line
number 104
pickup-group 72
label DENIS DESKPHONE
name DENIS DESKPHONE
hold-alert 30 originator
!
!
ephone-dn 2 dual-line
number 115
pickup-group 72
label KAMINJA
name TITUS
hold-alert 30 originator
!
!
ephone-dn 3 dual-line
number 102
pickup-group 72
label LINDA
name LINDA
hold-alert 30 originator
!
!
ephone-dn 4 dual-line
number 135
!
!
ephone-dn 5 dual-line
number 111
pickup-group 72
label KEN MACHARIA
name KEN MACHARIA
call-forward busy 153
hold-alert 30 originator
!
!
ephone-dn 6 dual-line
number 105
pickup-group 72
hold-alert 30 originator
!
!
ephone-dn 7 dual-line
number 106
pickup-group 72
label PAUL
name PAUL
hold-alert 30 originator
!
!
ephone-dn 8 dual-line
number 107
pickup-group 72
label RUTH
name RUTH
hold-alert 30 originator
!
!
ephone-dn 9 dual-line
number 108
pickup-group 72
label DAVID
name DAVID
hold-alert 30 originator
!
!
ephone-dn 10 dual-line
number 109
pickup-group 72
hold-alert 30 originator
!
!
ephone-dn 12 dual-line
number 121
pickup-group 72
label JUMA
name JUMA
hold-alert 30 originator
!
!
ephone-dn 13 dual-line
number 119
pickup-group 72
label ALFRED
name ALFRED
hold-alert 30 originator
timeouts transfer-recall 10
!
!
ephone-dn 14 dual-line
number 113
pickup-group 72
label ZABLON
name ZABLON
hold-alert 30 originator
!
!
ephone-dn 15 octo-line
number 114
pickup-group 72
label FAITH
name FAITH
call-forward all 172
hold-alert 30 originator
!
!
ephone-dn 16 dual-line
number 116
pickup-group 72
hold-alert 30 originator
!
!
ephone-dn 17 octo-line
number 130
hold-alert 30 originator
!
!
ephone-dn 18
number 140
label TITUS
name TITUS
allow watch
hold-alert 30 originator
!
!
ephone-dn 19 dual-line
number 118
pickup-group 72
label KOOME
name KOOME
hold-alert 30 originator
!
!
ephone-dn 20 dual-line
number 122
pickup-group 72
hold-alert 30 originator
!
!
ephone-dn 21 dual-line
number 120
pickup-group 72
label DENIS IP_COMM
name DENIS IP_COMM
call-forward all 204
call-forward busy 180
call-forward noan 180 timeout 12
hold-alert 30 originator
!
!
ephone-dn 23 dual-line
number 125
pickup-group 72
label TABITHA
name TABITHA
allow watch
hold-alert 30 originator
!
!
ephone-dn 24 dual-line
number 123
pickup-group 72
hold-alert 30 originator
!
!
ephone-dn 26 dual-line
number 125
!
!
ephone-dn 28 dual-line
number 127
pickup-group 72
hold-alert 30 originator
!
!
ephone-dn 30 dual-line
number 124
pickup-group 72
label JOAN
name JOAN
hold-alert 30 originator
!
!
ephone-dn 31
number 791
park-slot timeout 20 limit 30
!
!
ephone-dn 32
number 792
park-slot timeout 20 limit 30
!
!
ephone-dn 33
number 103
pickup-group 72
description CAROL HADAR
name CAROL HADAR
hold-alert 30 originator
!
!
ephone-dn 49 dual-line
number 150
label DOUGLAS
name DOUGLAS
!
!
ephone-dn 50
number 151
allow watch
!
!
ephone-dn 51
number 152
allow watch
!
!
ephone-dn 52
number 153
allow watch
!
!
ephone 1
no phone-ui speeddial-fastdial
no multicast-moh
device-security-mode none
video
mac-address 0025.8417.0DE3
ephone-template 1
type CIPC
button 1:30
!
!
!
ephone 2
device-security-mode none
mac-address E0CA.9466.704F
button 1:5
!
!
!
ephone 3
device-security-mode none
mac-address E8BA.70FA.2037
type 7911
button 1:3
!
!
!
ephone 4
device-security-mode none
mac-address 0023.EBC8.80AE
type 7940
button 1:15
!
!
!
ephone 5
device-security-mode none
mac-address 0023.339D.15CC
type 7941GE
button 1:9
!
!
!
ephone 6
device-security-mode none
mac-address 0023.049A.8257
type 7941
button 1:8
!
!
!
ephone 7
device-security-mode none
mac-address 001A.A136.D5DE
type 7941
button 1:49
!
!
!
ephone 8
device-security-mode none
mac-address 0026.9943.100C
type 7911
button 1:4
!
!
!
ephone 9
device-security-mode none
mac-address E8BA.7006.2C47
type 7911
button 1:23
!
!
!
ephone 10
device-security-mode none
mac-address 0023.049A.8164
type 7941
button 1:2
!
!
!
ephone 11
device-security-mode none
mac-address 108C.CF75.5343
type 7911
button 1:14
!
!
!
ephone 12
no phone-ui speeddial-fastdial
no multicast-moh
device-security-mode none
mac-address 001F.3BA3.C515
type CIPC
button 1:1
!
!
!
ephone 13
device-security-mode none
mac-address A456.3041.E17F
type 7965
button 1:13
!
!
!
ephone 14
device-security-mode none
mac-address 0024.9735.396E
ephone-template 1
type 7906
button 1:7
pin 2610
!
!
!
ephone 15
device-security-mode none
!
!
!
ephone 17
device-security-mode none
mac-address 2037.0617.53CD
button 1:12
!
!
!
ephone 18
device-security-mode none
mac-address A417.3110.3B11
button 1:5
!
!
!
ephone 37
device-security-mode none
mac-address E8BA.70FA.D3CB
type 7906
button 1:33
!
!
!
!
line con 0
password Sm0oTh7eL
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
password Sm0oTh3eL
login local
transport input all
line vty 5 15
password Sm0oTh3eL
login local
transport input none
!
scheduler allocate 20000 1000
ntp server 10.0.0.7
!
!
pnp profile pnp_profile
transport http ipv4 10.0.0.3 port 80 source GigabitEthernet0/1
end