Commercial Services Procurement Processes This document has been designed to assist you in your procurement requirements. Please read through the document carefully to ensure that you choose the correct procurement process. Contents Contents .......................................................................................................................................................... 2 Procurement Process ....................................................................................................................................... 3 Tendering Process ............................................................................................................................................... 4 Procurement Plan ................................................................................................................................................ 5 Document Creation ............................................................................................................................................. 5 Approval Process for Budgeted Engagement Procurement Strategies ............................................................. 6 Professional Consultants and/or Independent Contractors ................................................................................ 6 Capital and Operational Expenditure .................................................................................................................. 7 Exemption from Tender/Quotation Process .................................................................................................... 8 Background .......................................................................................................................................................... 8 How to Obtain an Exemption .............................................................................................................................. 8 Competitive Bid Summary and Justification Process ........................................................................................ 9 How to Obtain a Competitive Bid Summary and Justification ............................................................................ 9 Tender Process Flowchart .............................................................................................................................. 10 Procurement Thresholds................................................................................................................................ 11 Contact Information ...................................................................................................................................... 12 Page 2 of 13 Procurement Process The following details the Procurement Process for all purchases that have a total value greater than $1,000. The University’s Procurement Policy includes procurement thresholds. These thresholds determine the method or route of procurement (refer to Procurement Thresholds) Procurement Thresholds Contract Type Contract Value Procedure Low quote Under $10,000 Two Verbal quotes Lower value quotes / small lots $ 10,000 - $20,000 Three written quotes Low - Medium $20,000 – $150,000 Minimum of three written quotes / formal quotation process High $150,000+ Formal tender process Quotations should reflect details of total cost i.e. freight, installation, training and any discounts if relevant and be GST Exclusive. It may be appropriate to confirm verbal quotations in writing. When three suppliers are able to provide quotes (Low-Medium Contract Type) and the purchaser is going to seek supply from the proponent offering the best value for money, the purchaser completes a Competitive Bid Summary and Justification and sends to Commercial Services for approval. The purchaser will be notified of the outcome of the Competitive Bid Summary and Justification once the review has been completed. If the Competitive Bid Summary and Justification has been approved you will be provided a Competitive Bid (CB) number which you are required to enter into the relevant field in TechOne when raising your Purchase Order. (See Competitive Bid Summary and Justification Process) When you are unable to obtain the required number of quotes for the products/services that you are seeking to procure, or that you require an exemption from the tendering process; you must complete an Exemption from Tender/Quotation Application and send to Commercial Services for approval. The purchaser will be notified of the outcome of the application once the review has been completed. If the Exemption from Tender/Quotation Application has been approved you will be provided an Exemption Application (EA) number which you are required to enter into the relevant field in TechOne when raising your Purchase Order. (See Exemption from Tender/Quotation Process) This process must be completed before the product/services are engaged. Retrospective exemptions will not be granted. Page 3 of 13 Tendering Process The following details the Procurement Process for all purchases that have a total value greater than $150,000. For a detailed process step and indicative timeframes refer to Tendering Flowchart. Is the Procurement Total Spend: More than $150,000 Yes Is there more than 1 Supplier? Purchaser contacts Commercial Services to start the Tender Process Yes No Strategic Sourcing Plan Document Creation See the appropriate Procurement Process Tender Close Tender Released No Tender Evaluation Supply Chain Clarity Tender Process Start Negotiation Tender Process Complete Formal Agreement Finalised Notification of Exemption Application (EA) approval and Exemption Number sent to purchaser Purchaser completes a Exemption from Tender/Quotation Application Yes Purchaser arranges for a credit application to be completed Recommendation made to delegated authority Yes Is Purchase Approved? Purchaser raises a TechOne Purchase Requisition No Formal Agreement Finalised Is Justification Approved? No Process End Commercial Services develops a procurement strategy for all Tender related processes to ensure that the University acts within the approved Procurement Policy and subsequential approved Procedures. As per The University of Newcastle Tender Procedure: A competitive tender process will be conducted for the procurement of all goods and services valued at over $150,000 (GST exclusive) or any procurement which is assessed as presenting a significant risk to the University. Procurement of goods and services cannot be split into parts or instalments to fall below the tender threshold value. The University uses a variety of approaches to tendering, sometimes in a staged process, and the most appropriate will be determined as part of the procurement strategy according to the nature of the specific procurement. Consideration will be given to the following: o o Call for Registration (CFR); an approach to market used by the University to seek details about potential suppliers of a good or service. Expression of Interest (EOI); used primarily to determine the market's ability or desire to meet the University's procurement need following which the University may need to collect additional information to make procurement decisions. An EOI is not an invitation to bid, is not Page 4 of 13 o o o o binding on either party and is usually followed by a selective Request for Tender based on a more detailed specification. Request for Information (RFI); commonly used on major procurements particularly if the University's requirements could potentially be met through several alternate means. A RFI is not an invitation to bid, is not binding on either party and in some circumstances may be followed by a selective RFT, RFP or RFQ. Request for Quotation (RFQ); used when detailed specifications of a good or service are known and competitive bids are to be evaluated mainly on price. Request for Proposal (RFP); used to directly purchase goods or services when the University clearly understands its business needs but does not have defined details of the solution. This approach is often used for the procurement of professional services or as part of information and communication technology projects. and Request for Tender (RFT). used when the University is seeking potential suppliers for a scope of work that has been designed and specified in detail. A RFT is often used for building and construction works and evaluation is based on price and a range of technical factors. Procurement Plan The Procurement Plan enables Commercial Services to understand the requirements of the requested procurement and progress the project through the stages of the Tender Process. The Commercial Relationship Manager (CRM) may request that you complete one of the following Procurement Plan Information Sheets in order to gain a better understanding of the requirements of the requested procurement. Procurement Plan Information Sheet - Goods & Services Procurement Plan Information Sheet – Information Technology (IT) Procurement Plan Information Sheet – Capital Expenditure (CAPEX) Document Creation A Statement of Works will be required to be completed in order for the Tender Process to progress, if required, Commercial Services can provide assistance with completing this process. Before the commencement of the Tender Process the Commercial Relationship Manager (CRM) will use the information gathered from the Procurement Plan Information Sheet and the Statement of Works to complete the appropriate Strategic Procurement Plan: Construction Strategic Procurement Plan Strategic Procurement Plan ICT Strategic Procurement Plan Page 5 of 13 Approval Process for Budgeted Engagement Procurement Strategies Professional Consultants and/or Independent Contractors The following details the approved procurement strategy for the budgeted engagements relating to the procurement of professional consultants and/or independent contractors: Approve Procurement Strategy for Budgeted Engagement of Professional Consultants/Independent Contractors Planning Unit Risk Assessment Strategy Gather all procurement plan inputs Needs Analysis Complete Requirements Shortform Strategic Procurement Plan Approval Workflow Value is <$150K What is Value? Low Risk, Value is <$30K Value is >$150K Yes No Completion of Procurement Plan Proforma and specifications/scope of works Strategic Procurement Plan Commercial Services Gather all procurement plan inputs Commercial Services conducts Market Analysis, identifies Evaluation Panel, Procurement and Evaluation Methodology. Approval Workflow Low Risk, Value is <$30K- <$250K Medium Risk Regardless of Value High Risk Regardless of Value Contract Type Contract Type Confirm Funding Confirm Funding Funding confirmed in Business Case. If no Business Case, Confirmed in Procurement Plan Funding confirmed in Business Case. If no Business Case, Confirmed in Procurement Plan Strategic Procurement Plan Delegated Approval Authority Strategic Procurement Plan Delegated Approval Authority Strategic Procurement Plan Delegated Approval Authority Executive Committee Vice Chancellor of Council PVC/Director Insurance Requirements AD Commercial Services Insurance Requirements DVC/CFO Risk & Assurance Financial Services Legal Unit Extreme Risk Regardless of Value Strategic Procurement Plan Delegated Approval Authority Strategic Procurement Plan Delegated Approval Authority Page 6 of 13 Capital and Operational Expenditure The following details the approved procurement strategy for the budgeted engagements relating to the capital and operational expenditure: Approve Procurement Strategy for Budgeted Capital and Operational Expenditure Strategy Unit Planning Needs Analysis Complete Requirements Value is <$150K What is Value? Follow Quotation Process Refer to Procurement Policy, Quotation Procedure and Procurement Thresholds Value is >$150K Commercial Services Completion of Procurement Plan Proforma and specifications/scope of works Gather all procurement Strategic Procurement Plan If value is <$250K? plan inputs If value is >$250K? - <$750K? Approval Workflow Commercial Services conducts Market Analysis, identifies Evaluation Panel, Procurement and Evaluation Methodology. If value is >$750K? - <$1M? If value is >$1M? - <$5M? Contract Type Funding confirmed in Business Case. If no Business Case, Confirmed in Procurement Plan Confirm Funding Insurance Requirements AD Commercial Services Strategic Procurement Plan Delegated Approval Authority DVC/CFO Strategic Procurement Plan Delegated Approval Authority Vice Chancellor Strategic Procurement Plan Delegated Approval Authority Chancellor or Deputy Chancellor, and VC, and CFO + Chair Finance Committee, Chair SDC Strategic Procurement Plan Delegated Approval Authority Executive Committee of Council PVC/Director Risk & Assurance Financial Services Legal Unit If value is >$5M? Strategic Procurement Plan Delegated Approval Authority Page 7 of 13 Exemption from Tender/Quotation Process The information that is required in the Exemption Application form is to ensure that the University complies with the Government Information (Public Access) Act 2009. These guidelines apply to exemptions from the requirement to go to open tender or quotation. For further information regarding exemption from the University of Newcastle’s Procurement Policy and Guidelines, please contact Commercial Services. Background The University is committed to: encouraging open and effective competition between suppliers with the objective of obtaining value for money; and enhancing opportunities for business. Exemptions from certain mandatory requirements contained in the Tendering and Quotation Guidelines may, in appropriate circumstances, be granted by Commercial Services or other authorised delegates. Specific exemptions that may be granted are: exemption from the requirement to go to the second stage of multi-stage procurement; exemption from the requirement to obtain three quotes or go to an open tender; exemption from the requirement to select vehicles that comply with the mandated minimum Greenhouse Ratings; exemption from the requirement to use pre-qualified consultants or contractors; and There may also be granted approval of an extension to a contract which is outside the terms of the original contract provided the extension does not involve any substantial change to the scope of the original contract. This will usually only occurs where the extension is required to enable a full procurement process to be properly undertaken or where extraordinary circumstances justify the extension. How to Obtain an Exemption Prepare and forward an Exemption from Tender/Quotation Application to Commercial Services, csforms@newcastle.edu.au detailing the procurement requirement and the reasons that an exemption from the normal processes is required, attaching any supporting documentation. Exemptions will only be granted in exceptional circumstances, where it can be demonstrated that an exemption is in the best interest of the University and where the proposed purchase will clearly achieve the best overall value for the money spent. Retrospective exemptions will not be granted. Page 8 of 13 Competitive Bid Summary and Justification Process Justification will be sort if the quote selected is higher than that of other vendors. A Competitive Bid Summary and Justification must be completed if the variance between the selected vendors quote and the lowest quote is 15% in value (or $2,000). These guidelines apply to the purchase of products/services greater than the value of $20,000 but less than $150,000 where: three written quotes have been obtained and the purchase is being sought from the proponent that will provide the most value for money. For further information regarding the University of Newcastle’s Procurement Policy and Guidelines, please contact Commercial Services. How to Obtain a Competitive Bid Summary and Justification Prepare and forward a Competitive Bid Summary and Justification to Commercial Services, csforms@newcastle.edu.au detailing the three vender’s quotations that the purchaser has sought and all other details requested on the form. Page 9 of 13 Tender Process Flowchart Develop Procurement Strategy User Intelligence Group Recruitment Procurement / Contract Process Project Start Up Open Procedure Restricted Procedure Competitive Dialogue / Negotiated Procedure 5 days 15 days 15 days Start Up & Data Collection Category Manager decides on Tender, Renewal or Extension Profiling the Commodity Commodity Profile Summary Assess Information Opportunity Assessment Approval Potential Delay for Senior Management Approval Potential Change / Validation Control No Proceed? Commodity Strategy Development Prepare EOI / RFI Advert Yes See: Approve Procurement Strategy for Budgeted Engagement of Professional Consultants/Independent Contractors See: Approve Procurement Strategy for Budgeted Capital and Operational Expenditure Potential Delay for Senior Management Approval Supplier Selection Timelines Analysis Supplier Selection Tendering Tender Issue and Analysis Develop Strategy Issue EOI / RFI Advert Approval of Strategy 15 days Potential Change / Validation Control Supplier Selection (Where Approriate) Prepare Tender Package and Approve Supplier Selection 10 days 10 days Issue Tender Issue Tender 20 days Normal 20 days Normal Receipt and Opening of Tenders Close Date for Receipt of Tenders Tender Evaluation Clarification and Negotiation Post Tender Clarification and Negotiation Clarification 5 days 5 days Tender Evaluation Report Prepare Negotiation Strategy Negotiation Potential Delay for Senior Management Approval Potential Change / Validation Control 10 days 10 days 10 days Award Decision Contract Award and Debriefing Sign Off Potential Delay for Senior Management Approval 1 day 1 day 1 day Award Contract Letter of Award (if Required) Debrief Unsuccessful Candidates (if Required) Contract Implementation Contract and Communication Award Award Decision Issue of Contract Award Notification 5 days 5 days 5 days Draft Contract Potential Delay for Senior Management Approval Supplier Management Communication Sign Off Implemenatation and Management of Contract Monitoring / Review Contract Implementation Page 10 of 13 Procurement Thresholds University Purchasing Thresholds – Process Flowchart START Is there an existing Supply Contract? No CREDIT CARD Is amount >$1,000? 26 June 2012 Use supply contract or contact Commercial Services Yes Excluding Travel and Entertainment No Payment by University Credit Card Coding of Purchase in Spendvision Approval via Spendvision Monthly Statement supplied to Financial Services END Yes >=$1,000 but <$10,000 Is amount >=$1,000 but <$10,000? Yes Is there more than 1 Supplier? >=$10,000 but <$20,000 Is amount >=$10,000 but <$20,000? Yes Is there more than 1 Supplier? Is Justification Approved? Purchaser collects A minimum of 3 written quotes from suppliers Yes Purchaser raises a TechOne Purchase Requisition Purchaser raises a Creditor Application Purchase completes a Tender/ Quotation Exemption Application form where 2 quotes cannot be obtained No No Purchaser collects a minimum of 2 verbal quotes Yes Quotes held in department Yes No Purchaser raises a TechOne Purchase Requisition Purchaser raises a Creditor Application Yes No Is amount >=$20,000 but <$150,000? Purchase completes a Tender/ Quotation Exemption Application form where 3 quotes cannot be obtained No Yes Is there more than 1 Supplier in the market? >=$20,000 but <$150,000 Yes Purchaser collects A minimum of 3 written Quotes from Suppliers Is Justification Approved? No Purchaser completes a Competitive Bid Summary and forwards to Commercial Services for registration/approval as appropriate Purchaser raises a Creditor Application Purchaser raises a TechOne Purchase Requisition Yes No No Purchase completes a Tender/Quotation Exemption Application form where 3 quotes cannot be obtained Is Justification Approved? No END Is amount >=$150,000? Yes Is there more than 1 Supplier in the market? Purchaser contacts Commercial Services to start the Tender Process Yes Tender Process completed Recommendation made to delegated authority Is Purchase approved? Yes >=$150,000 TENDER PROCESS No END Purchase completes a Tender/Quotation Exemption Application form where 3 quotes cannot be obtained No Is Justification Approved? Yes Formal Agreement finalised Purchaser raises Creditor Application Purchaser raises TechOne Purchase Requisition No Contact Information Craig Lehman- Phone: (02) 4921 8839, Craig.Lehman@newcastle.edu.au Associate Director, Commercial Services Beth McDonald- Phone (02) 4921 6733, Beth.Mcdonald@newcastle.edu.au Corporate Services Advertising/Marketing Animal Consumables Banking Bottle/Liquid Gas Catering Chemical/Biological Consultants Courier/Freight Electricity Existing Employee Related Expenses External Print/Copy Gas Health and Safety Insurance Laboratory Materials Legal Services Library Services Property Leases/Hire Recruitment Security Services Telecommunications/Network Temp Labour Training Lachlan Reedman- Phone: (02) 4921 5349, Lachlan.Reedman@newcastle.edu.au Capital Expenditure- Facilities Improvement, Research Capital Expenditure (CAPEX) - All Capital expenditure related to University CAPEX Projects including purchases of new equipment, construction, and building refurbishment Building Services Furniture and Fittings Facilities Research Equipment Jeanne Clarke- Phone: (02) 4921 15337, Jeanne.Clarke@newcastle.edu.au Information and Communication Technology (ICT) Minor Equipment Internal Print/Copy IT Hardware Leasing IT Hardware Maintenance IT Software IT POW (Capital) Audio and Visual Mark Grant- Phone: (02) 4921 18619, Mark.Grant@newcastle.edu.au Facilities Management Building Services Electrical Services Fire Services Landscape Services Mechanical Services Plumbing Services Waste Management Grounds Maintenance Page 13 of 13