Name of the University: York University, Atkinson Faculty of Liberal Arts & Professional Studies Names of the students: Vibeke Thorsen Egaas and Ulrikke Johansen Exchange semester: Fall 2010 1. ACADEMIC INFORMATION General Information about the School Atkinson Faculty of Liberal Arts and Professional Studies is part of York University, which has about 50.000 students. The campus is located in North York, about an hour of public transit from downtown Toronto. There are about 400 graduate students and roughly 50 of these are exchange students. However, a large part of the remaining 350 students have backgrounds from different countries than Canada. There is little interaction between the graduate and undergraduate students, but that is no different than at BI. We found the work amount smaller than at BI, but on the other hand a little more time consuming. The Teaching situation All classes are taught in English and Norwegian students should not have any problems with the pace of the professors or class discussions. Compared to BI you will have to expect more class participation. You will be part of an MBA program which means that all your classmates will have no less than two years of work experience. The students are expected to apply their experiences to the theory taught in class. Hence, the teaching is more practical oriented than what you will be used to from BI. However, you may be surprised by the lack of theory based argumentation and theoretical backup of a statement. The teaching style depends largely on the professor, but there is in general a mix between cases, group work and lectures. There is much focus put on group work and presentations. The professors are interested in getting to know you and they will know you by name after only a few weeks. The professors are very helpful and most of them can be called by their first name, much like in Norway. There is always some joking around in the classroom, both in the breaks, but also during the lectures. Canadians don’t take themselves too seriously, they may however seem a little reserved (like Norwegians), but they are very open and nice once you to get to know them. As mentioned, the workload should not scare a master student from BI, but some assignments can be very time consuming even if the difficulty level is not very high. At the MHRM program there is only one lecture per course per month, which means that it is expected that you are prepared and have done all the readings ahead. We took 3 courses which is the minimum requirement from BI (18 ECTs), and found that this was more than enough if you want some time to travel and explore Toronto and Canada as well. Maximum workload the program allows are 2 courses, so if you want to take 4 we recommend you check out the possibilities. Make sure to sign up for courses as soon as possible as the classes fill up pretty fast. It can take quite some time before you receive the acceptance letter, so it can be a good idea to contact the university to check the opportunity to sign up for classes as soon as they have handled your application. Required Literature All literature is in English and the level of the language is no different than from what we are used to at BI. Depending on the course, they may use books to a larger extent than we do in Norway. We found that the articles used were rarely the typical academic article with statistics and research, but more the typical Harvard Business Review type. The books are very easily read, almost to the point where it’s frustrating because of too much repetition. All required readings are expected to be done before class, as much of the class discussion build on rather than repeat the readings. You will be expected to come up with specific solutions to a problem rather than a recommendation, to a much larger extent than in Norway. Exams are based on both literature and lectures. Lectures are mandatory. Exams Exams are conducted differently from class to class. However, in most classes there is a mix between class participation, some assignments (group assignment + individual assignment), a presentation or two and in some cases a final exam or a final project. It is not very hard to pass, but it is not easy to get an A+ either. Other When we worked at York we used to read at Schulich where the library is kind of similar to BI’s, just smaller. However, there are several libraries available at York campus and you will always find a place to read. The library at Schulich does not have a zone which is completely silent as the silent area is not separate from the rest of the library, but the standard of the library is high. You will have to register a few times to get all accesses, but that shouldn’t take too long and once you have it is very easy to use. There are some computers available at the library, but they are even slower than the ones at BI. There are also very few printers, the printers are quite old and it takes time to print out something. Description of Courses Both of us took Human Resource courses at Atkinson. We both had the same three courses. Be prepared that the other students have much more practical experience that they very much like to share. Also as students in the Organizational Psychology and Leadership program at BI we do not have much knowledge about how concrete HR practices works in organizations. We tried to contribute by challenging the theories and looking at strengths and weaknesses on the theories from the readings, which the rest of the class actually valued because it challenged their thinking as well. Don’t be afraid to contribute even though you feel you can’t contribute with the same practical understanding. GS/HRM 6400 Organizational Change and Development Just about any organizational change requires an understanding of the impact on Human Resources. This is why HR practitioners are increasingly being called upon to assist organizations with efforts to adapt to new business realities. HR professionals can play a key role in both the creation and implementation of organizational change strategies. This course is intended to offer insight into the nature of organizational change and the challenges of facilitating change. It provides graduating students with skills to integrate organizational theory and practice to facilitate the adaptation to environmental influences. The course is very practical and based on an active learning model, which means that it is required of the students to participate in class discussions. The instructor’s role is to assist the students in making a connection between academic theories and business realities. For each class the professor would group students into groups of two, and you have to come up with discussion questions which you present for the rest of the class. There was also one business case for each session which was discussed in class by grouping students into groups of 4/5 where the different groups looked at different problems from the case, and then presented it. You would learn some interesting aspects in this course, but we felt there was a little bit too much focus on only a couple of theories. In this course we had one session (Sunday) each month during four months. Evaluation: Developmental Log: Reading & Real Life Reflections Organizational Change - Group Case Study (Report & Presentation) Self-Reflection on Change – Individual Paper 10% 40% 30% Class Participation 20% TOTAL 100% GS/HRM 6100 Staffing Organizations This course explores important research findings and contemporary issues related to the staffing of organizations. The overall framework used to guide the analysis of effective staffing procedures and processes is derived from the model of organizational entry: recruitment, selection, orientation/induction, socialization, personnel retention, and turnover/ labour wastage). This is a more theoretical course, as the topics are more concrete than the more abstract themes in organizational change. However, there are a lot of class discussions, both in groups and for the whole class, so be prepared and make sure you’re active during the sessions. This year was a little different than expected for this course, as a new professor had to take over half-way through the course. The two professors were very different, one of them being very rigid in the way of teaching, and the other being more free and having very open discussions. But then again, there was a little less structure for the last sessions because it was hard for the “new” professor to overlap with what the other had started. As this was a bit more theory focused the participants were not as hung up in talking about their own experiences from their organizations, so class participation is somewhat easier for a BI student in this course. You learn a lot of interesting and useful thing about recruitment and selection, so if this is of interest for you we would recommend this course. We had two sessions each month (Friday+Saturday) during two months for this course. Evaluation: Individual Essay: 35% Group Project and Presentation 25% Individual Confirmatory Assignment (Take home exam) 30% Participation 10% TOTAL: 100% GS/HRM 6800 Global Mindsets and People Management This course explores issues related to global mindsets and people management (GMPM), and look at how organizations should combine HRM and internationalization. The course covers four broad topics related to GMPM; Global Business and Global Expansion, Global HRM as an enabler, performance enhancer, and integrator, Global Mobility and Movement, and Global Talent Management/Global Leadership Development/Global Career Management. As global business makes up an increasingly amount of international trade, it’s important to learn about how global business work and how to incorporate HRM practices in a global business. This was a very interesting course with a lot of interesting readings and discussions. The professor started the first sessions with teaching about internationalization processes, and further advanced it by incorporating more and more HRM related issues. There is an emphasis on critically reviewing theory and applying theory to practice, so there is a lot of case analysis- which a BI student should be familiar with. As with the other courses, there is a lot of case discussions, both organized by the professor and open discussions from class participants. We were only 6 participants in this course this fall, so it was quite intense. However, it was a very informal and intimate atmosphere, which we found beneficial. Before each session, the professor group students into groups of 2 and you are to solve a business case which is to be presented in class. You are expected to participate actively in discussions when there are others presenting, and are evaluated both as a presenter and as a “panel” (audience). We would strongly recommend this course. We had two sessions (Friday+Saturday) each month during two months for this course. Evaluation: Case Study Presentation (Pairs) 20% x 2 (cases) Class Q&A Activity 5% x 4 (the whole class will act as the Q&A panel) Course paper (Individual) 25% In-class participation and cases 15% TOTAL: 100% 2. PRACTICAL INFORMATION ON THE SCHOOL AND THE EXCHANGE EXPERIENCE Information before you left Once the university has handled you application, they send out an Acceptance Package with a lot of practical information regarding the school, log on information to your account (where you sign up for courses, view grades, etc), and your student visa. As mentioned, it make take some time before this package arrives in Norway, so it might be a good idea to contact the university via e-mail so that you can sign up for courses as soon as possible. We didn’t receive our package before June/August, and hence were not given the opportunity to choose courses, but had to take the ones that had available capacity. The international relations office at BI can probably also answer a lot of your questions before departure. Visa Procedure and travel experiences As a Norwegian citizen you don’t have to think about any visa, you can stay in Canada for six months without one. It is important that you bring your letter of acceptance (student visa from the acceptance package) as you will have to show this to the security guards at the emigration office at the airport in Canada. You might also experience to get a lot of questions about your stay, but these are very standard questions and we had no problems with this. If you have another citizenship, then you must contact your embassy and get acquainted with the visa procedures. Academic Calendar As you probably will be a little jet lagged it is a good idea to arrive a few days before the introductory week begins. If you want to travel and experience Canada/USA, it can also be a good idea to arrive f.ex one month early to get the time to do this – time flies when you’re on exchange Our calendar looked like this: Arrival date: September 1st Orientation for graduate students (mandatory): September 2nd Welcome meeting: September 8th Orientation for exchange and international students: September 9th First day of the semester: 8 September (Our first class: September 12th) Last day of classes: Around December 12th (Our last class: December 18th) Examination period: December 12th – 23rd (Our last due date: January 7th) Any special events - Some religious holidays as well as Thanksgiving – very good breaks for travelling (October 9th – 15th ) - Halloween October 31st. Make sure to carve pumpkins, dress up in Halloween costume and buy lots of candy for the kids! - Nuit Blanche: A whole night of art exhibition around Toronto. Usually about 1 million people in the streets – the exhibitions are spread around the whole city, and there is food carts everywhere. All bars and clubs have extended opening hours. - In the end of August to the beginning of September Canada National Exhibition is being held at the exhibition place in Toronto. It is the largest - fair in Canada. The main event is the air show which draws a big crowd. You will hear the noise over the city several days ahead when the pilots are rehearsing. Santa Claus parade is held downtown during December Reception Our contact person upon arrival was Debbie Jamieson who works at the administration at the HRM department (Atkinson faculty). She contacted us before we arrived about books and course material, as it is expected that you have read all the articles and book chapters before the first lecture. It can therefore be a good idea to arrive some time before the first lecture. All books and collections of articles for the HRM courses were free of charge, and Debbie even printed out all the articles we needed. She is very helpful and will help you with all your questions both before and after arrival. Atkinson is not very good at hosting social events for their MBA students, so we strongly recommend you to take part of everything else York offers in the beginning of September. We received an e-mail with the dates of these welcome and orientation meetings - make sure you get this information. The orientation day for the exchange students is a good opportunity to make friends, so try to socialize as much as you can on this event. You might experience that there are a lot of undergraduate students, but that shouldn’t be a problem. Schulich (The business school faculty) is more like BI when it comes to frosh week (Fadderuker) and other events, so try to check out the availability of these events and try to join in. A good idea is to check if any students from the marketing program are going on exchange to Toronto, because they attend Schulich. Establish contact, and hang out together to get the best of the whole school. Housing The International Relations Office is very helpful when it comes to the accommodation, especially if you don’t want to live in the student residences. They had a contact person that provided us with offers that best matched our preferences. There are employees at York working especially as housing coordinators, so contact York for help. You can choose to live in the student residences on campus or stay downtown like we did. We highly recommend staying downtown as you get a more sense of living in a major city, meeting more Canadians, and are close to everything that Toronto has to offer. When living on campus you need to take the subway, as mentioned, about 1 hour to get downtown, and the subway only go until 1 o’clock at night. The campus at York is not like a regular “American campus” with a lot of things happening all the time, and the area feels more like a suburb than a major city. However, it all depends on how many courses you take. If you take 4 or 5 courses it might be hard to travel 2 hours back and forth to get to school everyday. We recommend to live near the yellow subway line (between Spadina and Bloor) if you choose to live downtown, as this takes you in direction York. If you choose to live on campus you can either live in Assiniboine or The Village. In Assiniboine you will have a standard apartment for yourselves. The quality of the apartment is a medium one. If you choose to live in The Village you will share a house with other students with your own room, sharing the bathroom and the kitchen with the others. The standard in the Village is probably a little higher and the cost definitely lower. You will get in contact with many other cultures while sharing the house with other people, which is a huge advantage in staying at The Village. If you choose to live downtown you can also look for courses that are taught at Nadal campus downtown. To find an apartment in Toronto you can for instance check http://www.craigslist.org/about/sites. However, be aware of scam. A good idea is to get your Program Assistant to meet with the landlord and have a look at the house before you pay any deposit. Our Program Assistant, Debbie Jamieson, was happy to do that for us. Start to look for housing as soon as you can, we experienced it to be difficult to find people who wanted to take someone in for only four months, and in addition had furnished apartments. Like Oslo, the areas differ in terms of standard and environment. Costs The largest cost will most likely be the rent. We lived downtown in a huge house with 10 other people and paid from $550 to $600 each (laundry excluded). You had your own room, and the rest of the house was shared facilities. Most of the other people living there were students, and our age. However, our house was not in the best area (Dundas East), therefore the rent was not that high. If you choose to live in other areas downtown, such as the Annex, Little Italy, the financial district, the harbour area, or the entertainment district you have to be prepared for prices around $800-$900. However, these are the best areas to live in, and they are all downtown. If you choose to live at campus, a bachelor apartment in Assiboine costs $735 per month and internet costs about 30 extra. However, it is possible to find cheaper and better alternatives. A room in The Village costs around $450 - $600, depending on the quality. At the HRM program you will get all books and articles for free, as well as free breakfast, lunch and beverages the day you have classes. Food will be cheaper than in Norway and the restaurants are more affordable. Still, you have to add about 13% tax and 15% tip when you eat out, so it might not be as cheap as you first thought. Going out for beers is much cheaper than in Norway ($ 47), and you can get really cheap pints or pitchers of beer around the Annex, College Street, and Queen Street. You will also find that buying alcohol in the store is much cheaper than in Norway, however you cannot buy any alcohol at the supermarket in Toronto. You need to go to the Beer Stores and LCBOs. Make sure to check out Bring Your Own restaurants, where you can bring your own pre-bought alcohol to the restaurant and only pay for the food. The price of a single fare on the transportation (bus and subway) is $3 and a monthly metro pass is about $100. Since we lived downtown, we found it cheaper to just buy single rides whenever we needed to. There is a lot of self studying, and there are several universities within walking distance downtown where you can go to read or work. A day pass is $10, which can be useful for sightseeing days. Regarding health insurance you will have to buy a student insurance from a Norwegian insurance company. In addition, as a Norwegian citizen, you are covered by the National Insurance Scheme, so contact HELFO to get your insurance card. The school has a mandatory health insurance (UHIP), but Norwegians get a waiver for this as our national insurance covers everything. Make sure to get this waiver as soon as possible, so that your financial account at York doesn’t build up with fees you are not supposed to pay. Remember that as a Norwegian exchange student, you shall not pay anything to the school, so make sure to check up on the online financial account and take care of waivers as soon as the fees are sent out. You can open a chequing account in Bank of Montreal (BMO). They are located at York Lanes (on campus) and is free of charge. We chose to not open any account and rather used our Norwegian bank cards which worked out just fine. Be aware that not every ATM takes VISA, as that is seen as a credit card and not a debit card. Canada is not as technical as Norway when it comes to banking so it is useful to have cash as well. Whenever, you go out to eat, drink or if you’re taking a cab, remember to tip. People in Canada get lower salaries, and live of the tip to a greater extent than in Norway, and it’s not optional to tip regardless of the service. Tip will also ensure a higher service degree if you in a bar or something like that. In fact, you might experience to not be served a second round if you don’t tip the bartender! The International Office Debbie Jamieson is the Program Assistant at the HRM program and will help you with all you questions. The International Office is also easy to ask about whatever issues that may arise. You will receive an e-mail from the International Office once a week about information on what’s happening in Toronto, as well as practical information. Our main contact there was Norma Speranza. Social Activities It is very easy to get to know both Canadians and other exchange students. However, you can expect to spend most time with other exchange students. Remember that you are all in the same boat, so be out there and seek new friends. Because of mix up we did not get any information about social activities at school from York, but since we were lucky enough to live with one of the other exchange students who went to Schulich, we joined him for some social activities. It would definitely be a good idea to get acquainted with the social activities going on at Schulich as all the exchange students there usually joins in on these. There are also social activities going on at the rest of York University, so contact the International Office for updates on these. Culture and Language As mentioned above, Master students from BI have nothing to fear when it comes to language. You will probably experience to be above average. In terms of culture, it is important to keep an open mind. Canadians are very friendly and easy to talk to. Cultural and Social Effects from the Exchange Experience You should definitely take the opportunity to go on exchange!!! You will learn that there is more than one way to do things and experience that peoples’ perceptions of an issue can differ a lot based on their cultural point of view. You will also acquire new skills in term of how to approach new people and how to build new relationships. It’s also a great experience to take with you in terms of learning how to adjust to a new school. Your English will also improve, as you surround yourself with native speakers at all times. After a semester abroad you might become more bold and seek opportunities to work international or you may find out that you like it more in Norway. Anyway, you will get an experience of a lifetime and Toronto is a great city to live in. It is one of the worlds most multicultural cities packed with culture and influences from all over the world, as well as a great music scene. It is just a few hours in a bus or a plane to other major cities such as New York, Chicago, Buffalo and Montreal. Travelling around is a must! We especially enjoyed Montreal with its French atmosphere, and New York is mandatory! Finally, you will gain a lot of new friends, many of them for a lifetime and this makes the experience even more entertaining. Be aware that the exchange period flies so fast and make friends among the Canadians too. They are very interesting and international people. You never know when you get back, maybe looking for a job, so a network of people will be very helpful. Any other experiences: Be aware that, besides studying, an exchange period is also loads of fun! As we said before Toronto is just the city where you can do even the unthinkable We provide you with a list of the most interesting things to do and visit: CN Tower, treat yourself to a dinner at the top of the tower. The restaurant rotates giving you a perfect view of the greater Toronto area. Toronto Island, perfect for recreational activities. Ferries leave from downtown, at walking distance from Union Station. We advise you to go there soon after arrival, as it is a typical “summer” place to be. Dundas Square, Toronto’s small version of Piccadilly Circus or Times Square. Dinner at Hard Rock Café. Little Italy on College street, an Italian pizza is a must. Chinatown, a large area stretching along Spadina Avenue. Eat at Lee Gardens. Rogers Centre, the major league baseball (Toronto Blue Jays) and Canadian football (CFL), Toronto Argonauts, stadium. If you want to catch a baseball game you should go with someone who knows the game e.g. exchange students from Venezuela or Canadians, a good excuse to get drunk on $ 10 beers. Air Canada Centre, the NBA (Toronto Raptors) and NHL (Toronto Maple Leafs) arena. A hockey match is highly worthwhile but very expensive. However, efforts should be made in seeing one. Electric atmosphere. City Hall, and ice skating at Nathan Philips Square. Don’t be afraid to try even if your skating skills aren’t the best. Shopping; the Eaton Centre + Yorkdale Centre. More exclusive shopping on Bloor-Yorkville. Queen Street West, more hip and trendy clothes. Niagara Falls, a trip is most likely arranged by the Open Arms Committee. See the falls during the day, and try out the Casino and popular clubs at night. During the fall season, you can book nice hotels for a cheap price. ROM – Royal Ontario Museum, and Art Gallery of Ontario. Pub to pub along College Street (Nirvana and Sneaky Dees has great atmosphere). The Annex (take the subway to Spadina) for cheap and delicious Thai food (try Thai Basil), and cheap beer at all the student bars (The Green Room is a favorite). Kensington Market near College Street is Toronto’s “Camden Market”. Full of hippies, peace and love, nice cafes and vintage shops - this area sure has a great vibe. If you are in to music don’t miss going to some of the concerts held everyday all over the city! From big international names to smaller local bands playing at small pubs and cafes. Toronto has such a lively music scene! To keep up with all the events check out blogto.com, shedoesthecity.com, and Eyeweekly and NOW - free magazines that come out once a week (you will find them at subway stations, cafes, etc.) The Horseshoe Tavern is a very popular place at Queen Street where local bands play. TIFF: Toronto International Film Festival is held every September. A lot of famous movie stars visit Toronto, bring your camera and get a glimpse of the stars! Try all the different traditional restaurants from all over the world as well as all the different districts. You will get a new experience every the time Useful links and e-mails: http://www.yorku.ca/yorkweb/cs.htm (Page with answers to a lot of common questions about student issues) http://helfo.no/privatperson/Sider/default.aspx (To get your insurance card, remember to say that it is for a stay outside of EU/EEC (EØS) http://toronto.en.craigslist.ca/ (Apartments) http://viewit.ca/ (Apartments) http://www3.ttc.ca/ (Toronto Transit Commission –you can check the subway map for the yellow line) jamieson@yorku.ca Debbie Jamieson – Coordinator HRM program speranza@yorku.ca Norma Speranza – International Office at York Vibeke Thorsen Egass – v_egaas@hotmail.com Ulrikke Johansen – ulrikkejohansen@gmail.com If you have ANY questions, please do not hesitate to ask