MELBOURNE HIGH SCHOOL Business Management Students at Tiananmen Square (China) Business Management students at The Great Wall (China). YEAR 12 V.C.E. BUSINESS MANAGEMENT SYLLABUS Business Management Students in Hong Kong Business Management Students in New York UNITS THREE AND FOUR 2009 Coordinator: Mr Marotta Business Management Students in Washington Internet Address: http://resources.mhs.vic.edu.au/business/ Niagara Falls COURSE TIMING SUMMARY UNIT 3 BUSINESS MANAGEMENT WEEK DATE 1 30/1 2 2/2-6/2 3 9/2-13/2 4 16/2-20/2 5 23/2-27/2 6 2/3-6/3 7 10/3-13/3 8 16/3-20/3 9 23/3-27/3 10 30/3-3/4 AREA OF STUDY LEARNING OUTCOME ASSESSMENT Outcome 1 1. Large scale organisations in context On completion of this unit the student should be able to describe and analyse the context in which large-scale organisations operate. Outcome 2 2. Internal environment of large-scale organisations On completion of this unit the student should be able to describe and analyse major aspects of the internal environment of large-scale organisations. 2. Internal environment of large-scale organisations SAC 1 Case Study (fortnight beginning 23 February) Outcome 2 as above Term 1 Break (4/3 – 17/4) 11 20/4-24/4 SAC 2 Part 1 Written Analysis (fortnight beginning 20 April) 12 27/4-1/5 13 14 4/5-8/5 11/5-15/5 SAC 2 Part 2 Written Analysis (fortnight beginning 4 May) 15 18/5-22/5 SAC 3 Test (fortnight beginning 18 May) 16 25/5-29/5 3. The operations management function Outcome 3 On completion of this unit the student should be able to identify and evaluate practices and processes related to operations management. COURSE TIMING SUMMARY WEEK 1 DATE UNIT 4 BUSINESS MANAGEMENT AREA OF STUDY 1/6-5/6 1. Human resource management function 2 3 9/6-12/6 15/6-19/6 4 22/6-26/6 LEARNING OUTCOME ASSESSMENT Outcome 1 On completion of this unit the student should be able to identify and evaluate practices and processes related to human resource management. Outcome 1 as above 1. Human resource management function Term 2 Break (27/6 – 10/7) 5 13/7-17/7 6 20/7-24/7 7 27/7-31/7 8 3/8-7/8 9 10/8-14/8 10 17/8-21/8 11 24/8-28/8 12 31/9-4/9 13 7/9-11/9 14 14/9-18/9 SAC 1 Part 1 Case Study (fortnight beginning 20 July) 1. Human resource management function Outcome 1 as above SAC 1 Part 2 Media Analysis (fortnight beginning 17 August) Outcome 2 2. The management of change On completion of this unit the student should be able to analyse and evaluate the management of change in largescale organisations. Trial Exam Period Term 3 Break (19/9 – 2/10) 15 5/10-9/10 16 12/10-16/10 17 19/10-22/10 SAC 2 Written Analysis (fortnight beginning 5 October) Revision Last day for Year 12 students – 22/10/2009 VCE YEAR 12 BUSINESS MANAGEMENT UNIT 3: Corporate Management In this unit students investigate how large-scale organisations operate. Students examine the context in which they conduct their business, focus on aspects of their internal environment and then look at the operations management function. Students develop an understanding of the complexity and challenge of managing large organisations and have the opportunity to compare theoretical perspectives with practical applications. Area of Study 1: Large-scale organisations in context. Large organisations play an important role in the Australian economy by creating employment, wealth and income. Organisations function within two environments - an internal environment and an external environment. This area of study involves an examination of the role and importance of large-scale organisations to the Australian economy. Students will identify and apply a range of performance indicators, both financial and non-financial, to evaluate the performance of an organisation. A wide range of stakeholders exist for large-scale organisations. The organisation's impact on their interests, possible conflicts and related ethical and social responsibility issues, will be considered. Week 1-3 (30 January to 13 February) Relevant sections from Barrile and Cameron: Chapter 1 sections 1.1, 1.2, 1.3, 1.4, 1.5. This area of study will include: characteristics of large-scale organisations; variations in types of large-scale organisations, their objectives and related business strategies; typical management functions in large-scale organisations; contribution of large-scale organisations to the economy; internal and external (macro and operating) environments of large-scale organisations; performance indicators, both financial (such as profitability, cost reduction, sales) and non-financial (such as quality, customer satisfaction) used to evaluate performance; stakeholders of large-scale organisations: their interests, possible conflicts and related ethical and socially responsible considerations. Area of Study 2: Internal environment of large-scale organisations Large-scale organisations, whether for-profit or not-for-profit, exist to achieve specific objectives. The success of these objectives will be strongly influenced by the successful management of the internal business environment. Key elements of the internal environment such as different management structures, corporate culture, management roles and policy development will be investigated. Management styles, skills and competencies will be applied to business situations and key aspects of corporate management theory and practice compared. The implications of ethical and socially responsible management for the internal environment of large-scale organisations will also be discussed. Week 4-11 (16 February to 24 April) Relevant sections from Barrile and Cameron: Chapter 2 sections 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7. This area of study will include: different management structures; corporate culture and its development; key management roles, including; - planning (long, medium and short-term) - organising (resource and task allocation techniques and systems) - leading (importance of leadership qualities including interpersonal, informational and decision-making) - controlling (financial and non-financial processes and control systems); policy development and its application; different styles of management and their appropriate application to various management contexts; key aspects of corporate management theory; key management skills and competencies as appropriate to the process of effective management; the relationship between management styles, skills and competencies; ethical and socially responsible management of the internal environment of large-scale organisations. Learning Outcome Large Scale Organisations - Case Study (25 marks) Fortnight beginning 23 February 2009 (Week 5) Learning Outcome Part 1 Corporate Objectives and Management Functions Written Analysis (25 marks) Fortnight beginning 20 April 2009 (Week 11) Area of Study 3: The operations management function. Operations management combines the roles of management in order to transform inputs into outputs. The production of the product or service is the core objective of the large-scale organisation. The study of operations management allows students to consider the best and most responsible use of all the available resources for the production of a quality final product or service in a competitive, global environment. Week 12-16 (27 April to 29 May) Relevant sections from Barrile and Cameron: Chapter 3 sections 3.1, 3.2, 3.3, 3.4, 3.5, 3.6. This area of study will include: operations function and its relationship to business objectives and business strategy; characteristics of operations management within a range of organisations; operations, productivity and business competitiveness in terms of cost, quality and delivery; key elements of an operations system (inputs, processes and outputs) to different types of large scale organisations; strategies adopted to optimise operations including: - facilities design and layout - materials, including supply chain, management - management of quality , - extent and impact of the use of technology.. on operations management; ethical and socially responsible management of an operations system. Learning Outcome Part 2 Management Styles and Skills - Written Analysis (25 marks) Fortnight beginning 4 May 2009 (Week 13) Learning Outcome Operations Management - Test (25 marks) Fortnight beginning 18 May 2009 (Week 15) School Assessed Coursework For Unit 3: OUTCOMES For this unit you are required to demonstrate achievement of three outcomes. As a set these outcomes encompass all areas of study for the unit. Outcome 1 On completion of this unit the student should be able to describe and analyse the context in which large-scale organisations operate. To achieve this outcome the student will draw on knowledge and related skills outlined in area of study 1. Key Skills To achieve this outcome you should demonstrate the ability to accurately use relevant management terms; analyse business literature, information and data; apply knowledge and concepts to practical and/or simulated representations; evaluate perspectives on relevant concepts and issues; research related aspects of management using print and online sources. Outcome 2 On completion of this unit the student should be able to describe and analyse major aspects of the internal environment of large-scale organisations. To achieve this outcome the student will draw on knowledge and related skills outlined in area of study 2. Key Skills To achieve this outcome you should demonstrate the ability to accurately use relevant management terms; analyse business literature, information and data; apply knowledge and concepts to practical and/or simulated representations; compare key aspects of corporate management theory with practice; evaluate theoretical perspectives of corporate management; solve problems, plan and make corporate management decisions; research related aspects of management using print and online sources. Outcome 3 On completion of this unit the student should be able to identify and evaluate practices and processes related to operations management. To achieve this outcome the student will draw on knowledge and related skills outlined in area of study 3. Key Skills To achieve this outcome you should demonstrate the ability to accurately use relevant management terms; analyse business literature, information and data; compare key aspects of operations management theory with practice; solve problems, plan and make operations management decisions; use operations management theory to evaluate alternative strategies; apply operations management knowledge and concepts to practical and/or simulated representations; research related aspects of operations management using print and online sources. ASSESSMENT The award of satisfactory completion for a unit is based on a decision that you have demonstrated achievement of the set of outcomes specified for the unit. This decision will be based on the teacher's assessment of the student's overall performance on assessment tasks designated for the unit. Assessment of levels of achievement The student's level of achievement in Unit 3 will be determined by school-assessed coursework and an end-of-year examination. Contributions to final assessment School-assessed coursework for Unit 3 will contribute 25 per cent to the final assessment. The level of achievement for Units 3 and 4 is also assessed by an end-of-year examination, which will contribute 50 per cent to the final assessment. Outcomes Assessment tasks Marks allocated* Outcome 1 Describe and analyse the context in which Large-scale organizations operate. Case Study 25 Written Analysis 50 Test 25 Outcome 2 Describe and analyse major aspects of the internal Environment of large-scale organizations. Outcome 3 Identify and evaluate practices and processes related to operations management. Total marks 100 * School-assessed coursework for Unit 3 contributes 25 per cent to the final assessment. UNIT 4: Managing people and Change. This unit continues the examination of corporate management. It commences with a focus on the human resource management function. Students learn about the key aspects of this function and strategies used to most effectively manage human resources. The unit concludes with analysis of the management of change. Students learn about key change management processes and strategies and are provided with the opportunity to apply these to a contemporary issue of significance. Area of Study 1: Human resource management function This area of study examines the practices and processes of the human resource management function in large-scale organisations in Australia. A general introduction to human resources is followed by two key aspects: the employment cycle and employee relations. Students will be encouraged to consider fundamental practices and processes in these areas in the context of: workplace attitudes, ethical and socially responsible management, developments in technology and legislation. Week 1-10 (1 June to 21 August) Relevant sections from Barrile and Cameron: Chapter 4 sections 4.1, 4.2, 4.3, 4.4, 4.5, 4.6, 4.7. This area of study will include: factors involved in managing human resources, including: - relationship of human resource function to business objectives and strategy - employee expectations of people working for large-scale organisations, including conditions of employment, occupational health and safety and job security - theories of motivation - ethical and socially responsible management; management and related policy development of key phases (establishment, maintenance and termination) of the employment cycle: - human resource planning related to business strategy - job analysis and job design - recruitment and selection - employment arrangements (such as part-time, casual), packages, agreements and contracts - induction, training and development - recognition and reward - performance management - termination management including entitlement and transition issues; management and related policy development of employee relations: - characteristics of past and contemporary employee relations including centralised and decentralised approaches - relationship to business objectives and strategy - the role of human resource managers in employee relations, under a decentralised approach - management styles and skills in employee relations including their application to the resolution of conflict. Learning Outcome Case Study – Human Resource Management and Motivational Theory (30 marks) Fortnight beginning 20 July 2009 (Week 6) Learning Outcome Media Analysis- Human Resource Management and Industrial Relations (30 marks) Fortnight beginning 17 August 2009 (Week 10) Area of Study 2: The management of change This area of study examines the importance of change management to large-scale organisations and the ways in which it can be managed effectively in both theoretical and practical contexts. Students will develop a perspective on strategies to manage change. They will also examine significant change issues for large-scale organisations in Australia. These issues include areas such as social responsibility, business ethics, globalisation, mergers and acquisitions, technological development, legislative compliance and privatisation. Each issue should be investigated with consideration to the ethical and socially responsible management of that issue. Week 11-13 (24 August to 11 September) Relevant sections from Barrile and Cameron: Chapter 5 sections 5.1, 5.2, 5.3, 5.4, 5.5. This area of study will include: the concept of organisational change; the dynamic nature of the internal and external (macro and operating) environments as sources of change; driving and restraining forces for change in large-scale organisations; theories of effective change management; a range of tactics for effective change management including low-risk, such as communication and support, and high-risk, such as manipulation and threat; the role of leadership in change management; the possible impact of change on the internal environment of large-scale organisations; effective change management in the context of one significant issue such as: - social responsibility - business ethics - globalisation - mergers and acquisitions - technological development - legislative compliance - privatisation. Week 14 (14 September to 18 September) TRIAL EXAM PERIOD Week 15-16 (5 October to 22 October) Learning Outcome Written Analysis – Change Management (40 marks) Fortnight beginning 5 October 2009 (Week 15) REVISION: This will include revision of sample exams. EXAMINATION – Date to be advised by Victorian Curriculum and Assessment Authority. (50 per cent of Study Score) School Assessed Coursework For Unit 4: OUTCOMES For this unit you are required to demonstrate achievement of two outcomes. These outcomes encompass all areas of study for the unit. Outcome 1 On completion of this unit the student should be able to identify and evaluate practices and processes related to human resource management. To achieve this outcome the student will draw on knowledge and related skills outlined in area of study 1. Key skills To achieve this outcome you should demonstrate the ability to accurately use relevant management terms; analyse business literature, information and data; compare key aspects of human resource management theory with practice; solve problems, plan and make human resource management decisions; use human resource management theory to evaluate alternative strategies; apply human resource management knowledge and concepts to practical and/or simulated representations; research related aspects of human resource management using print and online sources. Outcome 2 On completion of this unit the student should be able to analyse and evaluate the management of change in large-scale organisations. To achieve this outcome the student will draw on knowledge and related skills outlined in area of study 2. Key skills To achieve this outcome you should demonstrate the ability to accurately use relevant management terms; analyse business literature, information and data; compare key aspects of change management theory with practice; solve problems, plan and make management decisions; use management theory to evaluate alternative strategies; apply change management knowledge and concepts to practical and/or simulated representations; analyse effective change management in the context of a significant issue; research related aspects of management using print and online sources. ASSESSMENT The award of satisfactory completion for a unit is based on a decision that you have demonstrated achievement of the set of outcomes specified for the unit. This decision will be based on the teacher's assessment of your overall performance on assessment tasks designated for the unit. Assessment of levels of achievement The student's level of achievement in Unit 4 will be determined by school-assessed coursework and an end-of-year examination. Contributions to final assessment School-assessed coursework for Unit 4 will contribute 25 per cent to the study score. The level of achievement for Units 3 and 4 is also assessed by an end-of-year examination, which will contribute 50 per cent to the final assessment. Outcomes Assessment tasks Marks allocated* Outcome 1 Identify and evaluate practices and processes related to human resource management. Case Study Media Analysis 30 30 Written Analysis 40 Outcome 2 Analyse and evaluate the management of change in large-scale organizations. Total marks 100 * School-assessed coursework for Unit 4 contributes 25 per cent to the final assessment. End-of-year examination Description of task Students will be required to respond to a series of questions related to Units 3 and 4. The examination paper may include questions which refer to stimulus material such as newspaper articles, extracts from reports or case study material. Conditions The examination will be completed under the following conditions: Duration: 2 hours. Date: end-of-year, on a date to be published annually by the Victorian Curriculum and Assessment Authority. Contribution to final assessment The examination will contribute 50 per cent to the study score. General Assessment and Reporting Satisfactory Completion The award of satisfactory completion for a unit is based on your teacher’s decision that you have demonstrated achievement of the set of outcomes specified for the unit. This will include the requirement of the following: Satisfactory completion of units 3 & 4. Satisfactory completion of all homework and class exercises set. Satisfactory completion of all assessed coursework. School Assessed Coursework (SAC) Unit 3: 100 marks allocated over assessment tasks and represent 25% of study score. Unit 4: 100 marks allocated over assessment tasks and represent 25% of study score. Final Examination represents 50% of study score. Resources Journals and periodicals Business Review Weekly, Consolidated Press. Sydney. Business date, Warringal Publications. Melbourne. Management, Australian Institute of Management. Melbourne. Business Studies Review, Tim Riley Publications, PO Box 455, Dee Why, NSW 2099 Karpin Report 'Enterprising Nation' (April 1995) or summary. Past Examination papers. The Age. The Herald-Sun. The Australian. The Financial Review.