MODULE 9
CLEANING PROCESSES
Unit 9.3
Understanding Cleaning Estimating and
Work Organization
LB Cleaning Consulting Services
LEA BU BURU Z
C.E.H., C.A.H., R.E.H., BSAIV
2988 O’Hara Lane
Surrey BC V4A 3E5
Lbuburuz@telus.net
Phone/Fax 604-538-3023
Cell 604-813-610
Lea’s 38 year career in Cleaning Management began as a hospital cleaner which provided the ground work
that led her to a variety of management positions and experiences from Assistant to Director of Services
and the unique fortune of working across Canada. Lea has had the opportunity of gaining experience in all
facets of cleaning management. Working directly for or consulting to facilities that span the acute, mental
health, long term and chronic care sectors; contract cleaning; to a wide variety of government facilities
ranging from highway yards to day care centers, jails and includes rehabilitation centres.
Lea was most recently Corporate Cleaning Consultant with BC Buildings Corporation where she was
responsible for researching, development, training, providing technical advise and standards for over 4000
buildings throughout the province and 50 cleaning management staff. Lea’s scope of responsibility
included all external cleaning consulting services for federal, provincial and public sector clients. Lea
created the provincial template for cleaning management manuals and processes, which set the standards
for the entire province, and produced a master purchasing manual which outlined the purchase requisition
specifications for the purchase of all products, supplies and minor equipment. The purchasing included a
BC Green Standard for the purchase of environmentally responsible cleaning chemicals.
A nationally recognized speaker and author, Lea has been called upon by many organizations to assess,
and implement programs for improving the standards of their cleaning. She is a recognized trainer and
facilitator who has designed and delivered a variety of cleaning related management programs. In addition
to her work with BC Building Corporation, Lea designed and delivered programs to organizations as
diverse as the B.C. Ferries Corporation and the Attorney General of Canada.
Lea’s expertise is recognized by certifications and professional designations from the Province of BC, the
USA International Executive Housekeepers Association and the Canadian Administrative Housekeepers
Association. To attain and maintain the highest international educational credentials in the field of Cleaning
Management, Lea continues her passion by attending courses via numerous colleges and institutions.
Available Services: Public Speaking on a variety of subjects, Cleaning Consulting, and Training.
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TABLE OF CONTENTS
PREAMBLE
1
CLEANING STANDARDS TOOL
2
PRODUCT SPECIFICATIONS TOOL
2
TASK SCHEDULE TOOL
2
BIDDING CORRECTLY
2
ESTIMATION OF PERSON HOURS
2
BENCHMARKING
3
THE REALITIES OF ESTIMATING CLEANING
10
THE ADVANTAGE OF TIME STUDIES
10
COMPARING THE COST
10
MEASURABLE UNITS
10
HOW TO STAFF A BUILDING
11
STANDARD TIMES
14
TEAM CLEANING (CLEANING IN TEAMS)
14
CLEANING BY ZONES
16
CLEANING BY CO-OPERATION
16
PRO CLEANING OR PROCESS CLEANING
16
(TEAM CLEANING IN A ZONE ENVIRONMENT)
16
QUAD CLEANING
19
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MAKING TIME AND MOTION COUNT
21
A MENTAL HEALTH INSTITUTE
24
SEVEN STEP SCHEDULING PROGRAM
24
COMMONLY USED METRIC SYSTEM UNITS
28
ISSA 310 CLEANING TIMES
41
(THE FOLLOWING SAMPLE IS BASED ON THE PREVIOUS 310 TIME
STANDARDS )
41
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MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Preamble
To understand the issues surrounding cleaning estimating, is to begin to understand that it cannot simply be
accomplished by walking through a space and guessing at the time it will take to clean the space being viewed.
To simply do this means everyone and everything from the bidder to the client is in trouble.
The words Cleaning Estimating are sometimes thought of, by those who have no concept of the technical skills
required, as an, anyone can do it task. It is expected that this training unit will forever dispel that phrase and
create a clearer understanding of the technical expertise required to perform the estimating function.
Understanding that this is but a small part of the overall expertise and knowledge required of a professional
cleaning firm is an important aspect for a person in the position of Operations Supervisor Services.
To be able to be results orientated in the process of estimating, one must have a basic knowledge of what is
involved and why many firms awarded a contract and then are unable to provide the services as committed.
Understanding the technical expertise that the professional contractor must have, how pricing should be
generated based on effective estimating and how all of this combination provides the ultimate goal of a cleaned
for health environment for the client, is essential to the professional cleaning management process.
A clean and healthy environment is what we commit to our client. Our responsibility is to be sure that our
partnering cleaning firms deliver just that.
and so
The cleaning Management process right from the first communications we have with a cleaning firm who wants
to do business with us on behalf of our client all relates to the provision of a clean for health environment.
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Cleaning Standards Tool
One of the first documents that a professional bidding firm must be thoroughly familiar with is the Cleaning
Standards document. The Cleaning Standards (specifications) meet current industry expectations in ‘Cleaning
for Health’. The cleaning standards document provides a very clear understanding to the bidder of the task and
results they must commit to.
Product Specifications Tool
The product specifications is another tool that cleaning management has developed to aid the professional
cleaning firm in meeting current industry expectations in ‘Cleaning for Health’.
All bidding firms are required to use the specified products for carpet and upholstery cleaning chemicals and to
follow the instructions as laid out in the Carpet and Upholstery systems and standards documents.
The other products, supplies and minor equipment that meet or exceed the specifications as outlined will also
aid the bidder in proper estimating and supplier are more than willing to assist the professional firm in
estimating their annual usage requirements.
Task Schedule Tool
The contract task schedule provides the minimum frequency by which the service levels must be provided.
Again this is an invaluable tool for the professional firm to use when estimating. Once they determine the times
required they use the task schedule as the main guide as to frequencies. The guess work is removed and the
accuracy of the calculation becomes much more accurate.
Bidding Correctly
To bid correctly the bidder, once they have function times defined, must spend time, based on the performance
expectations as laid out in the cleaning standards and minimum frequencies as laid out in the task schedule,
determine the person hours of performance it will take to comply to the requirements. A bidder who fails to
carry out this aspect of the process is at serious risk of under estimating and in rare cases over-estimating the
hours required.
Estimation of Person Hours
Cleaning Standards by its definition is the first step in benchmarking. The estimating or benchmarking of
person hours can be time-consuming, but it will be the most positive pre-contract work a successful professional
cleaning contractor ever produces.
More and more now we are seeing professional cleaning firms estimating their hours on sound benchmarking
principles and as well many service purchase groups are asking for the documented proof that the work in
accordance with the contract requirements has been benchmarked based on proven time standards.
For e.g. In estimating the time to clean a washroom to BC Buildings standards it takes approximately 3 minutes
per fixture. A bidder would examine a washroom, counts the number of toilets, urinals, sinks, showers, tubs,
etc., multiplies it by 3 minutes and now has a basic time established in person minutes for that particular
washroom on a daily basis.
Over and above this the bidder will have to take into consideration the type and cleaning required for the
partitions, walls, flooring etc. and those functions scheduled on an rotational and project cleaning basis.
For e.g. In estimating the time to dry mop a hallway the bidder has to consider the square footage, any
impediments, the width of the dry mop head, and the number of passes required and then the time can be
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MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
established. Hopefully the bidder will take into consideration the time saved if vacuuming was exchanges for
dry mopping.
For e.g. In estimating the time to scrub a floor the bidder has to consider the square footage, any impediments,
the size of the machines brush or pad and then the time can be established. In space where there is large open
halls such as schools then it would be mandatory, following the dry mopping to have and use an auto scrubber
daily.
Estimating the time is an accounting of every person-hour, generally calculated in minutes, required to complete
the work to a standard based on the frequency required.
Currently the best method for a contractor to develop accurate time definition is use a spreadsheet or computer
database. For accurate estimating all date must be entered, nothing must be left unaccounted. The costs of
supplies, products, minor and major equipment have to be estimated. All the work, frequencies including daily,
rotational and project work must be clearly defined. Transporting distances, how long it takes in fractions of
hours as well as the non-cleaning tasks, such as trash removal, clerical work, set-up and put-away time,
policing, supervision and breaks must be accounted for in the estimating process.
Industry often hears service provision described as; ‘We do what's necessary to get by’ or the opposite most
commonly stated by in-house operations ‘We clean everything every day’. These are fine statements but they
don't define what the cleaning group provides. The only way to clearly define any cleaning service is have
systems and frequencies which meet clearly defines standards.
In a case where a firm is proposing to take over an existing cleaning operation one of the main promises
proposed is to reduce staffing and at the same time provide a better quality. As part of the marketing plan to sell
their services all sorts of examples are provided to show that the staff are not gainfully employed. Eye opener,
time and motion studies are carried out to reveal how much time the staff spend in any one area and how little
they spend in others. The proposed new management is out to make an impression. Once the take over happens
schedules get revised and all looks good at least of the short term. Receivers of proposals rarely question
whether the service will be the same, in fact they are usually convinced that the service will improve. So who’s
problem is it when the work quality does not meet the standards? Its the providers and no one else.
Benchmarking
Benchmarking originated as a way to improve the productivity of manufacturing operations. Work on
benchmarking at manufacturing operations such as Xerox and Kodak proved that it could increase productivity
and decreasing manufacturing costs. But early attempts at benchmarking in service industries confronted the
fact that there is a fundamental difference between the delivery of products and services. A manufacturing
operation produces a tangible product that can be handled and measured. Most products do something; whether
they are designed to hold hot beverages or inject fuel into the combustion chamber of a jet engine, their
manufacturing specifications and functions can be defined.
When it comes to housekeeping, the definitions can get a little muddled. Most everyone agrees that
housekeeping is supposed to keep a facility clean, but the definition of clean can be very subjective.
Housekeeping specifications are, many times, dictated by people who have little understanding of the cleaning
function and have only a certain amount of budget money to spend on that function. Sometimes, housekeeping
specifications have simply evolved over time in response to demands placed on the cleaning department. There
are a few cleaning services that have National representation, and for those that do, it is difficult to confirm that
their level of service is consistent. Some say that what is lacking is a national standard service level definition.
By 2003 we are seeing changes. We have seen the cost and health effective Pro-cleaning concept developed in
the Reno Nevada school board where all staff clean the same way using the same procedures and similar if not
the same equipment supplies and products. Each professional cleaner follows the same routine and does the
work the same way thereby ensuring the same results. The real success of the Pro Cleaning Program is that it
was developed internally by a need recognized by the workers to provide clean sanitary schools. It was and is
not a product based program it’s a procedure based program and the issue regarding the best product selection
will come second. We also have the Green Philosophy developed by one chemical Manufacturer and partnered
with a consulting, Facility Workloading Management firm. This team of business persons has chosen to offer
their Green Housekeeping Program under their certification. Those who are recognized as certified maintain
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MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
their certification by meeting or exceeding standards under inspection by both the end user and the certifying
body. They say that the certifying body will be supported by a network of Certified Green Housekeeping
Professionals who will be responsible for providing standardized levels of training across Canada as well as
assisting certified cleaning contractors in maintaining their certification. Their plan is not to simply to upgrade
the cleaning techniques but to review all aspects of the building management. They promote their
environmentally sensitivity in the cleaning industry by developing green housekeeping programs accompanied
with their product line of preferable cleaning products. Other major suppliers offer similar support training
concepts aligned with their product purchases. Everything from training to controlled dispensing systems can be
available for signing a reasonable contract ensuring the purchase of the full line of products. There is no doubt
that there is a clear advantage in standardizing procedures and processes as the Reno School Board has proven.
The cleaning products however must undergo even more rigid evaluation so that the cleaners can enhance their
processes and procedures knowing that the chemicals they are using are the most environmentally responsible
available at the time. Does just one firm have the expertise and technical research to the issues of environmental
responsiveness for all of the cleaning products needed to maintain any given facility and at the same time
provide all of the other aspects. It's a question to be answered.
Square Feet: The Universal Cleaning Benchmark
Exerts modified from documentaries by Oscar Koeppel (deceased)
How many square feet in a square yard? Answer - nine. How many square feet in an acre? Answer - 43.560.
How many square feet under the roof of your building? How many of those square feet do your contractors
professional cleaners have to clean on a daily basis, on a weekly basis, on a monthly basis? How many square
feet fall into “project work” such as carpet extraction or floor stripping or scrubbing neuralizing rinsing and recoating of a resilient tile floor?
You might just be surprised at the number of professional cleaning firms that are responsible for building
cleaning that do not know the number of square feet that they and their professional cleaners clean on a daily
basis or on any other basis for that matter. Today the mean average ranges from 65% to 85% depending on the
building.
As the title of this section infers, square feet still tends to be the universal benchmark comparison for
comparable cost used by professionals in the cleaning industry. Not only that, but in order to control the
cleaning destinies the professional contractor needs to know how many square feet of carpet, resilient tile floors,
public and employee restrooms, how many males and females, first impression areas are the business of the
space that they are responsible for cleaning.
Oscar Koeppel said that, “cleaning by the mile is a trial, cleaning by the yard is hard, cleaning by the inch is a
cinch?” It's true! It is a wise and prudent professional cleaning contractor who gathers up the floor plans of a
building and determines the total square footage, then the cleanable square footage. From there identifies and
totals up the floor, wall and ceiling surfaces, glass and interior appointments, to include lighting, venetian
blinds, wail hangings and what ever other architectural features they have to deal with. The professional
cleaning firm will have all this information. It what set many of them apart. If you ask a real professional firm
how many washroom fixtures their professional cleaners have to clean and disinfect very day, how many coffee
stations their cleaners have to clean every night they will have the answers in their cleaning records.
After all what's an expert? Someone that knows one more thing than you do about the subject you are talking
about. Are you professional-cleaning firms' experts?
When professional industrial engineers make up a cleaning audit, they go over the building(s) with a fine
toothed comb. They identify every single space under the roof, including the location of every single
wastebasket, and every stick of furniture. Because of their formal education and practical experience, what ever
cleaning criteria they commit to the cleaning audit is usually based on predetermined predictables and a one
shot look at things. There is nothing wrong with their method, save the fact that their findings are not tempered
with the changing realities of day to day or even hour to hour changes in the cleaning requirements. In short,
“cleaning circumstances alter cases.”
Irrespective of your experience in cleaning you will recognize that your professional cleaning contractors are
dealing with the unpredictable ways of the human beings that use our buildings. They are dealing with, coping
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MODULE 9 Unit 9.3
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with emotions, actions and reactions. There is just no way to predict what a whole building full of human beings
are going to in any given day. If they were to try to pin down their activities, it would be like trying to pin down
a watermelon seed on the hard surface of a table, it will slip out from under their finger every time! It's the
unpredictability of we humans that really makes world class, showcase cleaning standards a real challenge. It's
human beings and their predictable and unpredictable activities that put zest, excitement, aggravation and
challenge into cleaning. If you want your professional cleaning firms to be able to meet our standards they've
got to be on their toes, and their cleaning plan must be their cleaning blueprint.
Not all cleaning is unpredictable. About 85% of cleaning is predictable and about 15% is not. A professional
cleaning firm will get perfectly practiced with that part of our cleaning which is predictable so when the
unpredictable comes along; like unplanned events their team of professional cleaners will be able to give
whatever comes up their full, undivided and unharried attention. No professional cleaning firms will be able to
do this unless they document their cleaning by way of a self-implemented cleaning blueprint.
The professional cleaning firms will have to create their own cleaning blueprint and it is not as difficult as it
may appear to be. For starters they may not want to develop a cleaning blueprint for all of the cleanable square
feet in the building. They might start out with just one cleaning zone, or a quarter of one floor. They may want
to isolate to evaluate. They'll go through the same mechanics for a small space, as they will for a larger one. The
only difference is the larger volume of information generated by the larger space.
A professional firm will start by counting up the square footage. They use a measuring tape, even a professional
electronic laser measure or an inexpensive but very accurate measuring wheel. The wheel is about four inches in
diameter; rubber tired and attached to it is an odometer that reads out in very legible feet and inches. Pushing
the reset button sets all the number gates back to zero. The wheel has a telescopic handle. By walking the wheel
on the floor (hard surface or carpet), from one end of the room to the other, the odometer reading will give you
feet and inches for the length just walked. They can round off to the nearest foot because that's close enough for
the purpose of developing a cleaning blueprint. They multiply the length of the space by the width.
Categorize Spaces
Once they have the floor plan, they can categorize the common denominator of spaces they'll be dealing with.
Surprisingly, there are not that many different spaces. As an example. They'll have front entrances, lobbies,
mezzanines, hallways, stairways, lounges, carpeted offices, hard floor offices, conference rooms, general offices
(many of which may be tightly packed with shoulder high office partitions). Administrative offices, executive
offices, classrooms, wet and dry laboratories, public and employee used restrooms and private bathrooms just to
name a few.
They'll give every space under your roof a space identification number. Even though some of the spaces within
the building may have an assigned number, there are a great number of spaces especially high traffic ones,
which may not. As an example, a main traffic isle which requires a lot of daily tasks, as well as rotational
procedures, so those areas need to be identified demarcated and numbered.
Many times, halls intersect each other and they overlap each other at the intersection. They must not overlap
hallway intersections when they measure. They make a measurement on one leg of a hallway to establish the
square footage involved and then give that segment of the hallway a number.
E.g. About fifteen years ago a well established firm measured out a twenty story building and failed to consider
the “overlap” factor in all twenty floors of hallways and ended up with 60,000 extra unaccountable “ghost”
square feet!
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Creating A Data Entry Form
Once they have assigned numbers to every space on the floor plan, the going gets easier. Next, using a piece of
paper attached to a clip board they set up a custom column form, including the following headings for each
column: Existing Space Number: Cleaning Space Number: Space Description (i.e. carpeted office); Square
Feet; Floor Surface; Traffic Rating; Obstruction Rating (i.e. density rating); Daily Cleaning Check List Number;
Variable Cleaning Recovery Check List “letter;” and Time Allocated, to implement the cleaning tasks called for
on your BCBC Daily / Cleaning Schedule.
Once they have identified these cleaning factors on the form, they've got the spaces to put the “facts” about our
cleaning inventory.
Space Inventory Recap Form
Existing
Space
No.
Cleaning
Space No.
Space
Description
Sq.
Ft.
Floor
Sur0face
Traffic
Rating
1-2-3-4-5
Obstruction Daily
Rating
Cleaning
1-2-3-4-5
Check
List
Variable
Recovery
Cleaning
Check
List
Time
Allocated
Freq
Total
Annual
Time
Space Inventory Recap
So, now they have a mile of accurate cleaning information for your building and they want to grind it down to
the “yard.” They do so by creating a SIR card, a 5x8 Space Inventory Recap card. One card for every single
space logged on the recap sheets. Why? Because they are about to break their cleaning down to the inch, which
will make it a cinch.
They can sort out all the cards into neat stacks, all the carpeted office spaces, all the hard floor office spaces etc.
With little effort, they can look at the numbered cleaning floor plan and arbitrarily build a cleaning zone, simply
by laying the numbered SIR cards that correspond to those they logged on the floor plan down on a flat surface.
They can take what is hundreds or even thousands of square feet of cleaning spaces and lay them out, shuffle
them around any which way to suit their cleaning circumstances. In effect SIR cards allow them to make a scale
model of any part of the building along with the corresponding cleaning requirements.
The Space Inventory Recap cards make it easy for you or anyone else to get a “picture” of the cleaning
maintenance operations. Plus, they give the professional firm all the flexibility they'll ever need to
accommodate the ever-changing cleaning scheme of things.
Various colored cards can be used to identify spaces and/or floor surfaces at a glance. The color-coded cards
also help in the scheduling process enabling the match up the right types of areas with each workers capability.
Team Cleaning is an example of an off shute of this process.
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Detail Ratings
Space density ratings and traffic ratings can be developed using a continuum, i.e. Light, Medium or Heavy. Or,
a scale from one to five, with one being the lowest and five being the highest rating.
First they establish the densest space in your building and mark that as “heavy,” then identify the least
obstructed space in your building and mark that as “light.” With these live realistic benchmarks everything else
is rated “medium.” For more flexibility they could use the 1-5 scale. It gives more shading or ratings.
Traffic Rating
How many people walk into or out of this space they are evaluating? The answer to this question gives them the
traffic rating for this area. Similarly to the density rating, first determine the lightest
trafficked space in your building, either L for light or 1 for light. Now, identify the busiest place in your
building and mark that H for heavy or 5 for heavy. All the other spaces will fall somewhere in the M or 2,3,4
traffic-rating category.
Cleaning conclusions are not written in stone. Once they have captured the information it's a cinch to work
with, to think about and to make decisions from. They really don't have to be “right on,” a “close” judgement
call will put them well on your way of getting a “handle on your cleaning.”
Timing
How long does it take to do the tasks listed on their daily cleaning checklist? If square feet are the universal
cleaning benchmark, and then timing the people who do the work is the universal way to incur their
apprehension, anger and distrust.
Universal timings like those provided by the ISSA (International Sanitary Supply Association) are “generic”
benchmark time standards. They give a foundation upon which to build a cleaning time bank. The fact is,
however, that buildings, like people, are endowed with different personalities, and as such really do require
“specific timings” rather than “generic timings.” In order to get “specific timings,” they’ll need to work with
their group and have them help determine the specific times for the areas that they are responsible for cleaning.
Block timing is the total time it takes to clean an entire area, as opposed to individual task times. In order to
determine the block timing for an area. They'll need to get input from the members of their cleaning team, input
on the check list of tasks set up for their specific areas of responsibility. They will have to be consulted to
implement the cleaning checklist in their area to see if it works, if it covers all the bases and at a work-a-day
speed. Once they are able to determine the “real time” for cleaning which includes travelling, get ready time, do
time and put-away time, then that is the amount of time it really takes to clean a specific area.
The following timing formula will help determine the “square feet per second”:
Divide the time (converted into seconds) it takes to clean a space by the number of square feet in the space.
Example 1 = A private office with resilient tile, with medium density and high traffic. 20' x 20' = 400 square
feet.
Let's say it took 14 minutes (x's 60 seconds) = 840 seconds. Key In 840 seconds into a calculator. Press the
divide button; punch in 400 square feet. Press the equal sign and the calculator reads 2.1. which translated
means the cleaner cleaned 2. 1 square feet per second. Don't round off the seconds.
They are looking for timings that will withstand the most hostile interrogation that can be put forward. So they
need to use space categories of the same type, with the same density and traffic ratings and time them out.
Let's say they take two similar spaces: Private offices with resilient tile floors, medium density and high traffic.
They already created a daily cleaning checklist listing each task in the order or cleaning priority. Now they can
log the times it takes to clean each office. The second space is 10' x 15' = 150 square feet and took nine minutes
to do it, or 9 x 60 = 540 seconds. (540 seconds divided by 150 square feet = 3.6 seconds per square foot) It took
more seconds per square root to clean a smaller space (i.e. 2.1 seconds per square foot in the 400 square foot
space).
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Now on to the third space. A bigger resilient tiled private office, with same density and traffic ratings. This
office is 30' x 40' which equals 1200 square feet. They timed their cleaner and it took 34 minutes to complete all
the cleaning tasks. 34 times 60 = 2,040 seconds. 2.040 seconds divided by 1200 sq. ft. = 1.7 square feet per
second. The bigger space with the same specifications took fewer seconds per square foot to clean the space.
There are lots or reasons for the variances.
Averaging the Timings
With the timings per square foot factor, they can homogenize your timings. Add up the three examples,
2.1 + 3.6 + 1.7 = 7.5. Now for a homogenized middle average square feet per second timing of the three spaces
with identical cleaning requirements, density and traffic ratings (the only difference is their square footage).
Divide 7.5 by 3 (spaces) and you get 2.5 square feet per second, the middle or average.
If ever there was a universal space category it must be restrooms. Every building has them. They will most
certainly vary in size and design and interior appointment, but restrooms are restrooms. Not only are they
universal, but they demand a lot more cleaning attention and cleaning know-how than many other spaces.
All they need to do is pull all their space inventory recap cards of the same space category and same density and
same traffic rating. Multiply the square footage on each card by their homogenized square foot timing factor
and that will tell you how long it should take the average worker, working at average speed, to get the job done,
using the tools and procedures prescribed by yourself on the daily cleaning check list.
The sum total is their daily cleaning time bank for these spaces. Multiply this by the number of days they clean
these spaces and they'll have arrived at their annual cleaning time bank for these spaces. More importantly, if
they do this with all of their space categories of different density ratings and traffic ratings, and total the whole
thing up, they'll have the annual dally cleaning time bank for the predictables for your cleaning.
Rotational Tasks or Project Cleaning
Variable recovery basis are tasks performed on less frequent cycles. Rotational Cleaning incorporates all the
cleaning tasks that the cleaning team doesn't do on a daily cleaning basis. Timing variable recovery procedures
for any space is done in the same way. What turns out to be difficult is trying to orchestrate their rotational time
into their workers' daily cleaning time. Sometimes they end up
With other staff teams following-up behind their daily cleaning team doing all their rotational cleaning.
Daily Cleaning Check List
Once they have numbered and cataloged all the spaces under roof in your building, they'll need to make up
Daily Cleaning Check Lists for each space category, i.e. carpeted offices, restrooms, lobbies, and hallways.
When you recap your cleaning floor plans, make a list or the types of spaces you have to deal with.
Once they've made a list of all your space categories they need to establish the cleaning tasks needed to be done
on a daily basis in each of the spaces. There may very well be some spaces which do not need to be cleaned on
a daily basis and these have to be implemented on whatever day the BCBC task schedule identifies whether its
once, twice or three times per week.
Setting Standards
BCBC provides clearly defined cleaning standards. Once the professional cleaning firm has all their space
categories and timing established, keeping your building 'clean' becomes the operative word. It's not 'clean' by
their standards its 'clean' by the BCBC standards that they must comply with.
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Comparing the Cleaning Contractor’s Pitch
Benchmarking can also be used to defend against the sales pitch of a contractor.
An example is:
In one case where an in-house health care housekeeping organization was being approached by a cleaning
contractor, the service level definition was used to ask questions concerning the contractor's staffing intentions
in certain areas:
The contractor was intending to police public restrooms twice a day. That service level was good, but the inhouse service level definition showed that public restrooms were currently being policed five times a day.
The contractor was also planning to put one full-time person in the operating rooms. The in-house service level
definition showed that there were approximately four full-time people currently assigned to that area.
The in-house department had one person assigned to attend to exterior grounds and the contractor did not even
bid on performing grounds care.
In short, the contractor was planning on providing a legitimate level of service; however, it was not at all
comparable to what was currently being provided by the in-house department. When the contractor eventually
matched the service level of the in-house department in its bid, its costs were significantly higher than the inhouse operation.
To the senior managers making the decision concerning a contract service, the bottom line is the most important
number. Many times, there is an assumption that the service level to be provided by the new bidder will be the
same or better.
Many professional groups, such as the Cleaning Management Institute (CMI), International Facility
Management Association (IFMA), Volunteer Hospital Association (VHA), Building Owners and Managers
Association (BOMA), International Sanitary Supply Association (ISSA) and National Association of College
and University Business Officers (NACUBO), publish data relating to custodial costs. Just as the bidder need to
fully understand how to define measurable units, it is a good idea to understand how these organizations define
custodial costs. Does their definition include departmental management personnel, clerical personnel and other
non-cleaning or cleaning supported activities? What about tasks that are traditionally outside the realm of
cleaning? Are these tasks included in the published data for whatever professional organization's statistics you
decide to compare your operation against?
IFMA's definition of janitorial costs uses rentable square footage and excludes tasks, such as regular trash
removal, biohazard trash removal, recycling time, furniture moves and set-ups, exterior grounds care and all
project work. If you or your manager are referring to other groups definitions make certain that you factor out
of your operation any of the tasks or area types not included in your comparative data so you can get a true
picture to compare your operation with.
Once you have performed a service level definition for your operation and have researched the available
comparative data relating to custodial costs from various professional organizations, you will be in a better
position to assess bids from your professional cleaning firms.
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MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
The Realities of Estimating Cleaning
If a cleaning firm had all the technical requirements and were able to be on-site during all of their staffs
cleaning hours, with the cleaning times and standards documents in hand, it would be relatively easy for them to
estimate the hours required. They would be able to make accurate records of cleaning times and non-cleaning
times. They could tell how much time was being spent cleaning public restrooms as opposed to policing the
same areas and then all they would have to contend with would be Project work and emergencies.
For e.g. Their estimate would show that a cleaner needs to spends more time cleaning a day care centre because
the children have spilled drinks and food bits all over compared to a Judge’s Chamber inside a large complex
whose occupant never even gets the opportunity to track in dirt.
For e.g. If you had a problem with the standard of cleanliness of a washroom. They could time the washroom
being cleaned, inspect it to the cleaning standards, estimate the time it should have taken then they would
immediately know the solution.
The Advantage of Time Studies
The real advantage of time studies for the contractor is that it may well point out that there is too much time
going to service one area compared to some other area and a simple adjustment in the work schedule may be all
that is required to reach theirs and the clients satisfaction. Challenging the contractor to provide cleaning
schedules and time estimates in the bid process is one of the ways we can address this issue.
Comparing the Cost
When a manager compares the costs of one contract with another it is important that the cleaning management
person is in a position to provide insight into the reasons why there may be cost variations from one site to
another. For e.g. one may have cleaning offices three times a week, while the other the other may appear more
cost effective because they are cleaning offices twice a week. A technically skilled inspector will be able to
point out that the two service levels are different, so that the productivity levels cannot be compared.
Measurable Units
Whether one gets the right number of person hours to accomplish the work or not goes right out the window
when a given square footage becomes the common measurable unit of productivity and cost measurement.
Certainly it is a measure that has to be dealt with, however, to consider it alone as the deciding factor leads to
numerous problems.
 Total or gross square footage may include mechanical rooms and vertical penetrations such as
elevator shafts and vertical ductwork.
 Usable square footage may exclude restrooms, corridors and mechanical rooms.
 Rentable square footage may exclude stairs and elevators.
All of these measurement methods generally exclude any exterior space such as exterior portions of entrances,
loading docks, sidewalks, patios and underground parking
A health care facility as well as the hospitality industry often uses patient or room occupancy days as
measurements. The balance with these areas becomes a staffing balance as one accounts for the department
increasing and decreasing activity based on the occupancy. The downside of this type of measure is that there
are many areas that are unaffected by occupancy days, such as emergency rooms, fitness rooms, outpatient
areas, operating rooms, bars, restaurants, cafeterias, pool areas, etc.
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Understanding Cleaning Processes and Estimating
How to Staff a Building
Introduction
Staffing your Building is perhaps the most important task in your Janitorial Program. At a cost of 70-80% of
your Janitorial Budget – it is definitely the MOST EXPENSIVE PART!
Systems by Rich Consulting is an independent and non-aligned firm. They are located in Dublin, Ohio. There
phone number is (614) 792-0028 and their fax number is (614) 792-5874. Their email address is:
Rswain@columbus.rr.com.
The corporate mission is to combine practical janitorial experience with education and training to provide
Operations and Technical Support that helps Customers to avoid “Learning the Hard Way” as much as
possible.
Overview
This outlines the Systematic Processes (proprietary methods) used by Systems by Rich Consulting when
Designing, Developing and Staffing Janitorial Services Programs.
Operations and Validation phases complete the 5-element system. These are set aside for future discussion.
The following topics are discussed. Relative importance should be obvious to Janitorial Services DecisionMakers
 Building Profile
 Work Scope
 Specifications
 Workloading
 Budget
 Staffing
Building Profile
The following characteristics compose the building’s “fingerprint”. Each building is unique from this
perspective. The Profile is the source of differing Janitorial Requirements and Tasks for each building.
Systems by Rich Consulting begins with a Detailed Checklist/Walk-thru Procedure to precisely assess your
facility. “Informed strategy decisions” regarding Janitorial Services are then made.
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Factors: Age, Location, Size …
Features: Atriums, Overlooks, Courtyards …
Fixtures: Brass, Ceramic, Corion, Wood …
Flooring: Carpet, Hardwood, Terrazzo …
Functions: Finance, Medical, Office, Retail …
Furnishings: Leather, Paintings, Tapestry …
Work Scope for the Building
Convert Technical Exhibits, Blue Print Data, Fire Escape Drawings and other Facility Descriptive Data into a
Spread Sheet/Database Format.
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MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Information regarding Floor Surfaces, Numbers of Wash Rooms, Dining and Vending Areas, Entrances, Stairs,
Elevators are also included.
Account for EVERY space that has to be serviced. The Master Database has several other important on-going
uses:
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Insure total accountability for areas when making Duty Lists and Work Schedules
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Allow for efficient Staffing adjustments when areas are opened, closed or remodeled
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Allow accurate application of Service Specifications
Specifications for the Building
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Service Requirements: Details extracted from the building profile
Quality Standards: What each space is supposed to look like after being serviced
Draft Spec.Recommended based on Industry Standards and the Building Profile.
Revised Spec: Customer Expectations, Scheduling Constraints, Requirements.
Final Spec Approval: Workloading Basis
Workloading the Building
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Master Task List
At least one task required for EACH Specification
Only those tasks that are needed remain on the list
Task Frequency List
The Premise: 'Higher Quality' comes from more frequent performance of tasks
Times per year driven by Quality Standards
Time per Task List
Task & Rate Tables (BOMA, CMI, ISSA…)
Observed Rates
Estimated Rates
The Mathematics
Square Footage/ Service Rate = Time per Task
Time per Task x Task Frequency = Hours per Year
Budgeting the Building
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Labor
Supplies
Equipment
Outsourcing
Administration
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Staffing the Building
Headcount Conversion = How Many Employees?
 Job Classifications
Custodian 1= Cleaners = Housekeepers
Custodian 2= Utility Workers = Porters
Custodian 3 = Project Workers = Heavy Cleaners
 Scheduling
Day Services
Night Cleaning
Project Work
 Labor Distribution
?% Client Areas at ?$ (Wages+Taxes+Benefits)/Hour +
?% Common Areas at ?$ (Wages+Taxes+Benefits)/Hour +
?% Project Work at ?$ (Wages+Taxes+Benefits)/Hour +
?% Day Services at ?$ (Wages+Taxes+Benefits)/Hour +
?% Supervision at ?$ (Wages+Taxes+Benefits)/Hour =
80% of your Janitorial Budget
What This Means
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Program Design and Development are determined by Physical Characteristics existing at your facility
Workloading is determined by Standards and Expectations
Staffing strikes a delicate balance between What the Customer Expects and what the Customer can
afford
Next Steps
Budget and staff balancing complete program design and development. Let the cleaning begin !!
 Operations
Administration and reporting
Cleaning services
Day services
Floor and carpet care
Project and periodical work
Performance-based contracting
 Validation
Benchmarking
Training
Staff development
Quality assurance
Safety and compliance
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Standard Times
Many professional groups, such as the Global Alliance of Cleaning Professionals (GACP), The International
Executive Housekeepers Association (IEHA), The Cleaning Management Institute (CMI), The International
Facility Management Association (IFMA), Volunteer Hospital Association (VHA), Building Owners and
Managers Association (BOMA), Canadian and International Sanitary Supply Association (CSSA/ ISSA) and
National Association of College and University Business Officers (NACUBO), either publish or technically
relate to cleaning times.
It is important to understand how organizations, if they do, define cleaning costs. Does their definition include
departmental management personnel, clerical personnel and other non-cleaning or cleaning supported activities?
What about tasks that are traditionally outside the realm of cleaning? Are these tasks included in the published
data for whatever professional organization's statistics you decide to compare your operation against?
If you plan to use someone else’s standards to verify your statistics it is imperative that you make certain that
you factor out of your operation any of the tasks or area types not included in their comparative data so you can
get a true picture to compare your operation with.
For e.g. IFMA's definition of janitorial costs uses rentable square footage and excludes tasks,
such as regular trash removal, biohazard waste removal, recycling time, furniture moves and set-ups, exterior
grounds care and all project work. For certain operations this could represent 50% of the daily functions.
For e.g. The most recently formed association, “The Global Alliance of Cleaning Professionals”, recognizes the
ISSA’s time standards as a base, however, its focus in on the need for worker education and ‘Cleaning for
Health’ and does not involve itself at the present time on all encompassing costs.
More particularly for an in-house application once you have performed a service level definition for your
operation and have researched the available comparative data relating to cleaning costs from various
professional organizations, you may want to visit or speak with other professionals who are overseeing a similar
facility to yourself. Comparing costs providing that you are comparing similar
 Contract expectations
 Size
 Client operations
 Standards
 Structure
 Building age
 Geographics can be very eye opening.
Team Cleaning (cleaning in teams)
A number of major facilities around the country have adopted what has become known as the buzz word "Team
Cleaning". Others have tried it and not met with the same success story. What may work well for one type of
location or facility may not work for another. Union agreements, staff training, budgets and a whole raft of
variables effect the outcome from both a positive and negative side. The ultimate success desired is to have
people doing their jobs as efficiently as possible. Anything less is a waste of time, resources and money. You
will hear lots of comparisons and defenses for the different systems albeit Team Cleaning, Zone Cleaning or
Co-operative Cleaning None are all right and none are all wrong and obviously whoever invented the different
processes will defend them to the end. My preferred is the newest one which is Process Cleaning and Quad
Cleaning They are both great and can be adapted as a combined unit for schools whereas Quad is great as a
stand alone process for office complexes. I’ve seen most of the systems at work and Process and Quad Cleaning
are the ones that I have personally seen demonstrated as having the best overall results.
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For Team Cleaning To Be Successful
There are probably lots of starting points for the successful implementation of Team Cleaning however the
following seems to be the most popular.
First you need to replace any upright vacuum cleaners with backpack units. Instead of pushing and pulling a
heavy upright, workers with a backpack n carry the ten-pound weight comfortably on their hips making the job
easier and faster. "An aluminum wand reaches under furniture without moving it, and the backpack's floor tool
enables cleaning both carpet and hard floors. To be successful the backpack must be used with attachments
carried on the waist belt--for high and low dusting. In Cleaning for Health - start vacuuming hard surfaces
rather that dust mopping, which reduced airborne dust and surface dust accumulation. Also, there are the
ergonomic advantages, the backpacks also helped to prevent fatigue and work-related injuries and helping keep
workers compensation costs down while increasing morale and productivity.
With Team Cleaning- there is a big difference in how the work gets done.
Second is that the crews move together, with each worker assigned to specific tasks and work sequences. One
will do light duty, another vacuuming, one does offices and areas such as classrooms, one restrooms, utilities-whatever is needed. Many of those who have switched over to team cleaning refer to it as a common sense
approach to cleaning. It puts the right people in the right jobs with the right tools and is seen as a dramatic
improvement over performance.
Third is Cross Training all workers are cross-trained. The employee must be trained and become an expert at
one task before moving onto something else. This process then shifts the emphasis from an employee's skill
level to the efficiency of the process. It makes it easier to move the crews, change their size or cover for
absenteeism. And at the beginning of each shift the professional cleaner has a task card telling them what they'll
be responsible for that day. Everything gets done faster with no overlap.
Major Savings many sites report major labor savings with team cleaning. They generally make specific
statements such as:
Quality improvement to our customer
Some of our cleaning times have been cut in half.
Able to make sure our rotational and project work are done and on schedule
Cleaning of items such as the dusting of fixtures, vents and blinds and the vacuuming of window coverings are
being done on a regular basis.
We are now able to increase such services as high-traffic area washroom cleaning
By February of 2002 an article came across the Internet stating that the US Federal Government Predicts More
Team Cleaning. In a remarkable acknowledgement of the value of team cleaning, the U.S. Bureau of Labor
Statistics--part of the U.S. Department of Labor--has cited team cleaning as the growing trend to address budget
woes in the building management sector. According to the Bureau of Labor Statistics 'Occupational Outlook
Handbook: "Building cleaning workers in large office and residential buildings often work in teams. These
teams consist of workers who specialize in vacuuming, trash pickup, and restroom cleaning, among other
things. Supervisors conduct inspections to ensure the building is cleaned properly and the team is functioning
efficiently. "To clean the increasing number of office complexes, apartment houses, schools, factories,
hospitals, and other buildings, more workers will be assigned to teams with more efficient cleaning equipment
and supplies. "For more information, please visit: http:www.gov/oco/ocos174.htm
But there have been numerous comments such as, "The proof of team cleaning working exists because the
equation to get the results that prove its successfulness are based on ideas of efficiency, but efficiency does not
measure the level of cleanliness. It measures how much work you can get out of the fewest people for the least
amount of money." These issues need to be addressed in a very positive way if Team Cleaning were to be the
choice of systems.
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Cleaning By Zones
Cleaning by Zones has for years been the most common of all styles for organizing the cleaning work. Some
simply labeled it as a 'schedule'. It is from Zone or schedule cleaning that all of the new styles of organizing
cleaning have been developed. With Zone cleaning one professional cleaner has the responsible for all the daily
cleaning in their area or zone. For e.g. one professional cleaner did their entire area which could include
washrooms, offices, hallways, meeting rooms etc, as well as the daily upkeep of the floor coverings such as the
hard floors and carpet etc. When it came to major project work extra help might be is provided or the facility
might have a project crew that specialized in specific tasks. In any event the professional cleaner assigned the
zone or schedule had to get the entire area done in their shift, and since there was one professional cleaner
assigned they worked alone and had to have every tool for every job. This type of system works in some ways,
but fails in others.
One of the major problems with schedule or zone cleaning is that it by its shear nature leads to inconsistencies.
With schedule or zone cleaning every professional cleaner is expected to have the same skills, knowledge,
fitness level and ability. It's not realistic. When someone has to be replaced you might be covering their shift
with someone who wasn't as good or was much better and both lead to problems and inconsistencies. These
inconsistencies spread rapidly as staff are moved around.
"For example, regular professional cleaners, the ones who've been around for up to thirty years, typically do
strong work. Their areas are clean. But the ones, who are just drifting from one work area to the next, their work
is often inadequate and sloppy. Since they are alone for the majority of their shift, there is little in the way of
supervision of the job at hand or encouragement to do a better job. The process of zone or schedule cleaning
often time does not allow the professional cleaner to be successful.
Cleaning By Co-Operation
Cleaning by co-operation uses the same methodology as Team Cleaning with the exception that once all of the
skills have been attained the professional cleaning staff are able to exchange duties more frequently. For e.g.
one may vacuum at the start of the shift to the first break. After the break clean washrooms till meal break and
then do waste pick up to the next break and so on. Cleaning by co-operation allows for even more flexibility
than Team Cleaning and gives the teams for exposure and change.
Pro Cleaning or Process Cleaning
(Team cleaning in a Zone environment)
Process Cleaning
In Penticton BC in the Spring of 2004 and again in the Spring of 2005 Rex Morrison- a guest speaker at the
BC School Plant Officials Conference said, “Process Cleaning is a structured standardized method of cleaning
utilizing specialized tasks focusing on sanitizing student and staff spaces. Process cleaning is a systematic
management centered cleaning program. It is a specialist approach while maintaining the integrity of the Team
Cleaning advantages in a zone setting that concentrates on the removal of dust, germs and chemical pollution.”
Rex went on to say that,” The results are that you have a public employee with a private sector work ethic”. He
mentioned the main tools as a Vacuum, Sanitation Cart and a Primary Cart. He described some of the cleaning
systems as:
Zone Cleaning – Works well in Day Cleaning requirements
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Team Cleaning –Works well for a cleaning contractor for a large office building complex
Process Cleaning – applicable for Health Care, Office and Educational facilities
Then he spoke of the downfall process where budget restraints cause reduction in manpower, tools, equipment
and supplies and managers are forced (perhaps because they do not understand how to implement Process
Cleaning resort to:
Skip Cleaning- as the name states
Trash Cleaning – as the name states
PRIVATIZATION – they no longer want the substandard service that they created.
According to Rick Martin, Housekeeper Supervisor for Washoe County Public Schools, Reno NV--the second
largest school district in NV with approximately 92 schools, 58,000 students, and 6,400 employees-ProCleaning or Process Cleaning may be the answer to the custodial budget and quality woes plaguing schools
nationwide, especially those unable or averse to implementing a traditional four-specialist team cleaning
approach. They had Team Cleaning and it failed for a number of reasons the primary one being ownership of
the space. Washowe says that where the specialist aspect that Team cleaning is built on may well work in a
contract staffed environment it does not work with in house staff who if nothing else do not want to be treated
like robots. The district's Pro Cleaning program--which it describes as "team cleaning in a zone environment"-has been so successful that the Washoe County School Administration recently approved a request to make the
district a training center for other schools who wish to learn about and be trained in the process.
"Our commitment is to be competitive with the private sector, both from a qualitative and budgetary
perspective," said Martin. "We believe Pro Cleaning has achieved these goals for us, and want to help other
school districts do the same."
Learner to Teacher
How did Washoe County Public Schools arrive at this point? Ironically, it was obstacles to implementing a
traditional four-specialist team cleaning program that prompted the district to develop Pro Cleaning. "When
Team Cleaning was implemented in the Washoe County School District in the mid-1990s they encountered the
following obstacles/concerns: "One, that the custodial staff as a whole was resistant to the traditional multispecialist program as it took away the sense of ownership custodians had for their zone areas. "Two, that the
system itself, as commonly practiced, wasn't flexible enough for the unique needs of the district." Their
answer? Modify team cleaning to work in zones. "They learned that by deploying each worker as a 'one-person
team' and developing the work process and sequence to maximize productivity and quality, they could achieve
the best of both worlds--the best of Team and Zone cleaning combined." "Now, they feel confident enough in
the value of the system to teach others." Team Cleaning in a Zone Environment "In Pro Cleaning, one person
does all four of the cleaning specialties within a single zone," explained the training coordinator for the district.
"This differs from the standard team cleaning method which creates an assembly-line approach for wholebuilding rather than zone cleaning". Pro Cleaning employs the tools and techniques associated with team
cleaning--such as using backpack vacuum cleaners to clean both carpet and hard floors--while keeping the
familiar relationships and customer service aspects of zone cleaning intact. For example, when they get a
request for a special project, or a teacher needs help with an unexpected cleanup, they have the infrastructure to
accommodate those customer service needs just as they did under the old program. The difference is that now
daily and detail cleaning is being accomplished more thoroughly and cost-effectively using team specialist
processes.
Standards = No Dust, No germs Every cleaning day, every school in the Reno School District is
cleaned the same way. Each custodian who used to clean 23,000 square feet now cleans aprox. 27-28 thousand
square feet of space. Every day all common touchable surfaces such as doorknobs, light switch plates,
telephones and desks are cleaned with a germicidal detergent and these items are collectively referred to as
Primary Cleaning. The standard time to Primary clean a class room is 6 minutes. For washrooms the time taken
is simply math at 2 minutes per fixture. Over and above the Primary cleaning they have the Quad Cleaning each area is divided up into 4 equal parts and detail cleaned once per week. Back pack vacuums are used
throughout as are auto scrubbers for the halls and propane burnishers. At this time Rex uses one of the Pro
Team vacuums however he is always testing and when an if he finds a better one he will switch. Rex uses the
K.I.S.S. process as all of the work is controlled by a one page complete Management Process (Reports).
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Training Rex reports that training in Process Cleaning is relatively simplistic as the process itself is
simplistic. Once the cleaner catches on to the process they are very enthusiastic and would never go back to the
old ways.
The Card System Rex has developed two simple card systems that all trainees are issued. It hangs
around their neck and is printed so that they just flip it up to remind themselves of the tasks to be completed.
Primary Technician
Sanitation
* Lock door
* Clean door glass
* Disinfect door handles
* Light switch & phone
* Clean sink and counter top
* Check soap, paper (write it down)
* Disinfect all desktops
* Empty waste and pencil sharpener
* Police floors (pick up litter)
* Clean whiteboards and blackboards
* Rest-rooms- Flush all, Pick up trash, litter
* Flush toilet/urinals
* Check toilet paper
* Pump disinfectant in toilets/urinals
* Bowl brush-bullet
* Using clean cloth-start at door
*
Follow wall with sink
*
Fixtures
*
Partitions
*
Clean toilets and urinals
* Clean mirrors
* Buff chrome
* Mop restroom floors
Results
How well is it working? When a one-year pilot program was initiated at 12 elementary schools and two high
schools several years back, by the end of the year, they had $180,000 in savings, cleaner buildings, and happier
customers. As of summer 2002. 66 percent of the district's schools (61 out of 92) had converted to Pro
Cleaning. The district developed a BI-annual unannounced inspection and scoring system to track quality. "A
score of 70-79 is adequate, 80-89 is good, and 90 & above is equivalent to getting an 'A'." Quality levels rose
significantly in the converted schools. "The 23 schools that converted from standard cleaning to process
cleaning went from an average score of 79 to an average score of 90. "The conventionally-cleaned schools as a
whole are averaging a score of 87. The Pro Cleaning schools averaged 91. But, of course, the Pro Cleaning
schools cost significantly less to clean and maintain." "Specialists clean better and faster with greater
accountability," Pro Cleaning retains all the productivity and quality benefits of team cleaning, while keeping
the benefits of the zone approach intact. "To ensure job completion, they also have each custodian and his
supervisor complete a daily service record documenting the specific daily and detail tasks done during the day,
providing a paper trail for tracking and promotions." Remarkably, unofficial data indicates schools using
Pro Cleaning is now averaging 5% student attendance gains over conventionally cleaned schools due to
implementing cleaning for health practices such as daily disinfection of desks, doorknobs and other contact
surfaces. "Pro Cleaning has provided a cleaner, healthier environment in a teachable system while maintaining
the relational service that is integral to the success of an educational environment. The district is still working
out the logistics of helping other schools learn the methods, but intends over time to make the training program
a profit-center. Morrison will spearhead the training of outside schools in Pro Cleaning. Morrison was also
recently nominated by his peers for and was awarded the 2002 CMI Custodial Supervisor of the Year presented
at the 2002 CM Expo in Cleveland on June 24th.
Training The Trainer
By 2005 the Washoe School District is offering a one week train the trainer program. In Rexs’ 3 hour
presentation he only has time to touch on the parameters of the benefits of Process Cleaning. He says the best he
can do is offer the one week training, as there is much to learn and understand. He is now using Microfiber
technology and is working diligently on no touch washrooms. Washoe has contracts that are impeding the
technology Rex wants to implement. Simple issues like foam soap dispensing, and Microfiber dust mopping are
just a few of the things he wants to implement but is hindered by contracts beyond his control at this time. He
also adds that the traditional pail and wringer is still needed in cleaning certain parts of schools even when you
switch to Microfiber for the majority of the work.
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Quad Cleaning
Quad cleaning is a combination of daily and rotational cleaning of any given office space. It allows you to
maintain a high quality of cleaning standard while eliminating daily unproductive and unnecessary repetitive
quick yet never complete cleaning. There has to be a buy in by the client, as they are not going to for instance
have their waste collected more than once a week. They must buy in and agree to take their wet waste to a
central area and if their waste is full between cleaning for e.g. to set it out in the corridor and return it to their
desk side the next day.
Setting Up for Quad Cleaning
Take any building of most any size. Determine those cleaning functions, which must be done daily. Do not
leave anything out for e.g. include: copy rooms, elevators, common areas, switchboard areas, cafeterias, food
dispensing areas, coffee stations, water fountains, main entrances, childrens' areas, first aid/medical areas if
used, meeting rooms and classrooms if used, staff and public washrooms (not private ones) stairwells (check).
Divide the floor area into 4 equal parts. Each of the four areas is thoroughly cleaned once a week. There is no
room for error and no repeating of the work.
In the Quad Area
All commonly referred to as daily and rotation cleaning must be done for e.g. cleaning telephone mouth/ear
piece and cradle, vacuuming and spot cleaning of carpets wall to wall, vacuuming and spot cleaning of all fabric
furniture, all high dusting (doors, frames, picture frames, ledges etc.) , all furniture washing (all surfaces), all
window coverings cleaning/vacuuming, interior glass is clean. When the office or area is detail cleaned its
cleaned ceiling to floor there is nothing left unclean. There are no spots on carpets etc. In other words all the
rotational and daily work is done.
One time per week Quad Cleaning
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Provides best value solutions and service delivery which contributes to our customers' success while
meeting their needs
Creates a partnership between the Management Group, the Customer and Contractor or Service Provider
Combination of daily and rotational cleaning for each designated area per floor which would include a
thorough weekly cleaning of each quadrant.
Project work scheduled throughout the year on Fridays.
Customer knows their cleaning day
Space is detail cleaned providing higher quality and improved customer service
Project cleaning is scheduled over the 12 month period for each quadrant.
Cleaning Service Provider By-In
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Work is organized
All cleaning done using clean cloths (no re-dipping of cloths in solutions)
Vacuuming is done rather than dust mopping
Cleaning is done thoroughly and done right
no room for error, no repeating of the work
True Team approach-all employees working together
Customer by- in
The customer plays a role as well. No Quad system will work without a complete buy-in be the
Customer.
 Clear their desk in preparation of the once a week washing of all surfaces
 Will have to remove their waste from inside the office to the common corridor for pick-up
between cleanings. The next day to return their empty basket to their office.
 Promptly report deficiencies following their cleaning day.
Page 19
June 2005
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Advantages of Quad Cleaning
It works best using a Co-operative style or a Team cleaning concept either being better than Zone cleaning. You
will need fewer workers but the workers you need have to be skilled and well trained. Equipment must be good
quality and the cleaning products must work the first time, there is no time for repeats. Dry mopping is
exchanged for vacuuming and backpack vacuums are preferred. All cleaning is done wet, no spray cleaning and
no cloth is carried from one space to another, a clean cloth with fresh solution is used for each area.
The real plus is for the client:
 When their office / space is cleaned its done thoroughly and done right and visible.
 Private washrooms are done when that office is done.
 Waste removal no longer is the focal point as to whether someone feels his or her office has been cleaned
or not.
 Rotational cleaning never gets left undone.
 There is no build-up on carpet edges, flooring etc. as it received the attention due.
 Washrooms (depending on the number) are maintained spotless.
 Where there the stat. holidays create a 4 day week the project work day goes unscheduled. If there were
two stats. in a given week then two quad areas would have to be covered in one day. The schedule is based
on a compulsory four-day work week and there is no room for change while projects are scheduled every
week with a fifth work day.
Inspections




Completed for the common areas
For the Quad areas only the area that was completed the night previous
Project work Inspected on Mondays
All errors or omissions must be rectified the same night using additional hours.
Cost Savings
There are real cost saving related to Team and Co-operative cleaning and when you add the Quad concept you
have a reduced cleaning to once a week for the Uncommon areas but when they are done they are done right.
Clients quickly get to know their cleaning day. Clients are co-operative about making sure their desk is clean as
they know the cleaner will not be back for a week. Any person who locks the cleaner out or turns them away is
noted in the communication book however they go without for the week.
Inspections
Inspections become more detailed as the area to be inspected are the common areas and the quad from the night
before as well as the scheduled project work. If there are any concerns regarding the project work or the quad
from the night before those have to be addressed the next night and addressed over and above the staff required
to do the regular quad and common area work.
Advantage to the Contractor and the Client
The contractor needs less staff however they are able to employ the staff they need for full shifts rather than a
few hour here and there.
Training becomes more valuable and there is greater likelihood that the employee will stay with the firm.
The building has cleaning staff every night to cover emergencies.
The spaces are detail cleaned. There is leeway no hit, miss or rush through it cleaning scheduled or permitted.
The client is guaranteed a good cleaning service as scheduled.
Page 20
June 2005
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Making Time and Motion Count
Purpose:
To learn how to perform an operation in step-by-step order, in order to conserve time and effort - thereby
increasing the effectiveness of the worker. Unnecessary body motions cause an increased tiring effect and delay
in completion of the task.
Equipment:




Knowledge of time standards
Work schedules
Motion economy
Time studies
Safety Precautions:
1.
2.
3.
4.
Established time standards should only be used as a basis or guide. (Each institution should establish its
own.)
Employee must be informed that the work schedule is a tool that must be flexible and kept current in order
to be effective.
The fastest worker should not be used as a guide or basis to establish a time standard.
Time studies should involve the fastest worker, the average worker, and the slow worker performing the
same operation or task. This is then averaged to give the time it actually takes to perform this
operation/task.
The Basic Cleaning Motions:
1.
2.
3.
4.
5.
The open figure-eight motion.

Used for mopping.
The overlapping circular motion.

Used for washing walls.
The vertical and horizontal motions.

Used for dusting.
The straight motion.

Used for vacuuming
The overlapping arc motion.

Used for buffing.
Making Motion Count:
1.
2.
3.
4.
5.
Keep equipment within easy reach.
Circular strokes are less tiring than straight strokes.
Long straight strokes are less tiring than short jerky strokes.
Motions should be performed in a rhythmic fashion.
Use gravity, carts or parts of the body to assist with an operation as an aid whenever possible.
Lifting Motions:
The basic reason for knowing how to lift is to spare the arms and back. Strains, sprains, and similar injuries
often result from improper lifting, moving of objects (push or pull), or carelessness and poor use of arms and
Page 21
June 2005
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
back. Twenty-five percent of all injuries in industry are sprains and strains which could easily be avoided if the
worker learned to apply the basic rules for lifting, moving, and carrying objects.
Avoid lifting when possible. When moving a heavy object (test by lifting one corner), it is better to push it, roll
it, or slide it, rather than to lift and carry it. If these leverages cannot be used, ask for assistance.
Six Basic Rules For Lifting Objects From The Ground Or A Low Position:
1.
2.
3.
4.
5.
6.
Stand near object - feet slightly apart for balance.
Stoop close to object - bending knees as you stoop.
Keep back as straight as possible (never bend to the extent that the back is in an arc shape), and take
hold of object firmly.
Lift object by pushing up with the leg muscles (not back muscles).
Keep the load close to the body as you rise to a standing position.
When in doubt - DON'T. Ask for assistance.
Four Basic Rules For Lifting Objects From Table Height:
1.
2.
3.
4.
Stand close to object, legs slightly apart, knees flexed, and arms straight.
Grasp the object directly.
Place it against the body. Lift it with a quick motion as you bend your arms.
Stretch the legs - lean back slightly as you lift.
The Two Basic Rules For Lifting Objects To Place Them Above Shoulder
Height:
1.
2.
Pull the weight up by bending the arms while stretching the legs - leaning the body back slightly.
Push the weight up into its place by stretching the arms.
To Move An Object Sideways:
1.
2.
3.
Use a pendulum motion.
Swing forward on the legs as you transfer weight from one leg to another.
When two persons lift or carry an object-they must move together (pick up, lift, and transfer or carry).
Three Basic Rules For Carrying Objects Or Small Loads:
1.
2.
3.
Page 22
June 2005
Never carry a load that blocks the vision.
Carry object in arms, weight close to the body, and arms bent.
Keep back straight.
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Work Schedule:
Work schedules incorporate all of the motions economy principles. It includes the step-by-step procedure to
keep the employee from back-tracking (which saves time and effort), and the time it takes an average skilled
worker to perform the operation/task.
A work schedule is an outline of the worker's daily assignment (when, where, and how), from the time he enters
on duty until the time he leaves duty. It is a tool used to equalize the work load, aid the supervisor and the
employee, and is very effective if flexible and current.
It makes economical use of time and effort spent by the staff and serves as a checklist for items that might be
neglected. These outlines are also valuable to the substitute - who takes the regular employee's place in case of
absence.
A work schedule is required for each employee or every job. Time to do each job; should be listed.
Time Standards:
Established time standards should be used only as a basis or guide for establishing an institute's own time
standards. For, in any time standard, the layout of the building, construction, sanitation level required, and the
number of obstacles will cause considerable variance. Therefore, use a time standard operation list only as a
guide when working out schedules for your building.
Page 23
June 2005
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
A MENTAL HEALTH INSTITUTE
SEVEN STEP SCHEDULING PROGRAM
PROGRAM 1
A.
Program 1
Program 1 provides full cleaning coverage on a six-day schedule. Each day of the six, a seven step
cleaning process is used to achieve a maximum level of cleanliness and appearance. On the seventh
day, a second system uses corrective cleaning by visual observation and follow-up. Thus enabling
special cleaning programs to take place. The implementation of the program is accomplished through
employee scheduling.
B.
Areas of Implementation
Residential
All Medical Areas
Operating Room
C.
System 1
System 4
1.
2.
3.
4.
5.
6.
7.
Page 24
June 2005
On Call Rooms
Dining
Kitchens
Pharmacy
Bathrooms
Showers/Tub Rooms
Program Structure
Monday
X
Tuesday
X
Wednesday
X
Thursday
X
Friday
Saturday
X
Sunday
X
X
System 1
High Dust
Sanitize/spot clean
Bathroom
Wastebaskets/Ashtrays
Dust mop/vacuum
Wet mop
Your inspection
1.
2.
3.
System 4
Bathroom
Wastebaskets/Ashtrays
Inspection/Corrections
As required – Spot damp wipe
- Spot wet mop
- Spot vacuum
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
PROGRAM 2
A.
Program 2
Program 2 provides cleaning coverage using three systems of work processes. Two of the systems has
six process steps and is completed on an alternating day basis. The third system uses corrective
cleaning by visual observation and follow-up. Thus enabling special cleaning programs to take place.
B.
Areas of implementation
Program areas
Gym
Staff Development
Chapels
Loungers/break rooms
C.
Schools
Occupational Therapy
Physical Therapy
Weight Rooms
Program Structure
System 2
System 3
System 4
1.
2.
3.
4.
5.
6.
1.
2.
3.
Page 25
June 2005
Monday
X
Tuesday
Wednesday
X
X
System 2
Sanitize/Spot clean
Bathroom
Wastebaskets/Ashtrays
Dust mop/Vacuum
Wet mop
Your inspection
Thursday
Friday
X
X
1.
2
3.
4.
5.
6.
System 3
High dust
Bathroom
Wastebaskets/Ashtrays
Dust mop/Vacuum
Wet mop
Your inspection
System 4
Bathroom
Wastebaskets/Ashtrays
Inspection/Corrections
As Required – Spot damp wipe
- Spot wet mop
- Spot vacuum
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
PROGRAM 3
A.
Program 3
Program 3 provides cleaning coverage using two systems of work processes. The first system provides
full cleaning coverage three days per week. The second system Is used two times per week enabling
special cleaning programs to take place.
B.
Areas of Implementation
Offices
Hallways
Gift shops
C.
Lobbies/Waiting areas
Conference Rooms
Library
Program Structure
Monday
System 1
System 4
1.
2.
3.
4.
5.
6.
7.
Page 26
June 2005
Tuesday
X
System 1
High Dust
Sanitize/Spot clean
Bathroom
Wastebaskets/Ashtrays
Dust mop/Vacuum
Wet mop
Your inspection
Wednesday
Thursday
X
X
Friday
X
X
1.
2.
3.
System 4
Bathroom
Wastebaskets/Ashtrays
Inspection/Corrections
As required – Spot damp wipe
- Spot wet mop
- Spot Vacuum
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
PROGRAM 4
A.
Program 4
Program 4 provides cleaning coverage using two systems of work processes. The first system provides
full cleaning coverage two days per week. The second system uses corrective cleaning by visual
observation and follow-up three days per week.
B.
Areas of Implementation
Storage
Maintenance Shops
Warehouses
Garages
Conference Center
C.
Program Structure
Monday
System 1
System 4
1.
2.
3.
4.
5.
6.
7.
Linen Rooms
Tunnels
Power Plant
Utility rooms
System 1
High Dust
Sanitize/Spot clean
Bathroom
Wastebaskets/Ashtrays
Dust mop/Vacuum
Wet mop
Your inspection
Page 27
June 2005
Tuesday
Wednesday
X
X
X
Thursday
Friday
X
1.
2.
3.
X
System 4
Bathroom
Wastebaskets/Ashtrays
Inspection/Corrections
As required – Spot damp wipe
- Spot wet mop
- Spot Vacuum
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Commonly Used Metric System Units
Length
For short lengths use millimeter (mm) and centimeter (cm)
For greater lengths use metre (m)
If You Know:
Inches
Feet
Yards
Multiply By:
2.54
0.305
0.914
To Find:
Centimeters
Meters
Meters
1 inch = 25.4 mm
1 inch = 2.54 cm
1 foot = 30 cm
1 metre = 1.09 yards
100 mm = 10 cm
1000 mm = 100 cm = 1 m
1000 m = 1 kilometer
Volume
If You Know:
Canadian Gallons
Multiply By:
4.546
To Find:
Liters
1 milliliter = 1 cubic centimeter
1000 milliliters (mL) = 1 liter (L)
1000 litres = 1 cubic meter (m3)
1 quart = 1.1 liters
1 Canadian gallon = 4.546 liters
U.S. Gallons
Ounces
Canadian Gallons
Page 28
June 2005
3.785
29.57
0.00455
Liters
Mililiters
Cubic meters
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Mass
Mass is the quantity of matter, measured in kilograms (kg). Mass is usually called weight.
If You Know:
Multiply By:
To Find:
Ounces
28.0
Grams
Pounds
0.45
Kilograms
Grams
0.035
Ounces
Kilograms
2.2
Pounds
Temperature
Celsius (C) or Fahrenheit (F)
Boiling point of water is 100C or 212F
Freezing point of water is 0C or 32F
Average human body temperature is 37C or 98.6F
Average room temperature is 20 to 25C or 68 to 77F
To convert Fahrenheit to Celsius, subtract 32 from Fahrenheit temperature, multiply by 5 and divide by 9.
To convert Celsius to Fahrenheit, multipy by 9, divide by 5 and add 32.
Memory aids: When it's zero it's freezing
When it's 10 it's not
When it's 20 it's warm
When it's 30 it's hot!
1000 milligrams (mg) = 1 gram (g)
1000 grams = 1 kilogram (kg)
1000 kilograms = 1 metric ton (t)
1 pound = 453.59 grams
Page 29
June 2005
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
ISSA’s Cleaning Time Standards as of the year 2002
358 Cleaning Times
I.S.S.A. TIME ESTIMATOR
Processes banned by BCBC are highlighted
NOTE:
For BCBC the term treated Cloth means one that has been emersed in a pH neutral germicidal detergent solution. All 8 sides of a folded
cloth are used and the cloth is set aside for laundering. The cleaning cloth cannot be returned to the solution. In a case where no washers and
dryers exist on site disposable cloths must be used.
Classroom Service
#1 Trash/Dust with Duster/Clean Chalkboard/Dust Mop Floor with 18-24" dust mop1000 sq.ft.
#2Trash/Dust with Duster/Clean Chalkboard/Damp Mop Floor
1000 sq.ft
#3Trash/Dust with Duster/Clean Chalkboard/Upright vacuum Floor
1000 sq.ft
#4Trash/Dust with Duster/Clean Chalkboard/Upright Vacuum Floor
1000 sq.ft
#5Trash/Dust with Treated Cloth/Clean Chalkboard/Upright Vacuum Floor
1000 sq.ft
#6 Trash/Dust With Treated Cloth/Clean Chalkboard/Damp Mop Floor
1000 sq.ft
#7 Trash/Dust With Treated Cloth/Clean Chalkboard/ Tank Vacuum Floor
1000 sq.ft
#8 Trash/Dust With Treated Cloth/Clean Chalkboard/Upright Vacuum
1000 sq.ft
#9 Trash/Dust With Treated Cloth/Clean Chalkboard/Vacuum Floor
with Portable Vacuum
1000 sq.ft
#10 Trash/Dust/Clean Chalkboard/Vacuum Floor with Backpack Vacuum
1000 sq.ft
Note: the use of a Backpack vacuum is the preferred method for cleaning schools
100 sq.mtrs.
100 sq.mtrs
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
9.40 minutes
16.00 minutes
14.40 minutes
23.40 minutes
15.84 minutes
17.00 minutes
14.60 minutes
15.40 minutes
100 sq.mtrs.
100 sq.mtrs.
10.50 minutes
11.00 minutes
150 sq.ft.
150 sq.ft.
150 sq.ft.
150 sq.ft.
15 sq.mtrs.
15 sq.mtrs.
15 sq. mtrs.
15 sq.mtrs.
4.50 minutes
3.80 minutes
4.05 minute
3.15 minutes
150 sq.ft.
15 sq.mtrs.
2.88 minutes
Corners/Crevices
# 11 Detail Clean With Trigger Sprayer & Cloth
#12 Detail Clean with Hand-Held Duster Vacuum
#13 Detail Clean with Tank/Canister Vacuum
#14 Detail Clean with Backpack Vacuum
Disinfecting Surfaces
#15 Damp Wipe Surfaces with Disinfectant
Dusting Surfaces
#16 Dust with Duster
#17 Dust with Treated Cloth
#18 Damp Wipe with Trigger Sprayer & Cloth
#19 Dust with Hand-Held Duster Vacuum
#20 Dust with Tank/Canister Vacuum
#21 Dust with Back-Pack Vacuum
150 sq.ft.
150 sq.ft.
150 sq.ft
150 sq.ft
150 sq.ft
150 sq.ft
15 sq.mtrs.
15 sq.mtrs.
15 sq.mtrs.
15 sq.mtrs.
15 sq.mtrs.
15 sq.mtrs.
0.90 minutes
1.80 minutes
2.88 minutes
1.95 minutes
2.25 minutes
1.62 minutes
25 sq.ft.
25 sq.ft.
25 sq.ft.
15 sq.mtrs.
15 sq.mtrs.
15 sq.mtrs.
2.10 minutes
2.55 minutes
2.10 minutes
Furniture, Upholstered
#22 Vacuum with Hand-Held Duster Vacuum
#23 Vacuum with Tank/Canister Vacuum
#24 Vacuum with Backpack Vacuum
Glass Door & Hardware
#25 Clean using Trigger Sprayer & Cloth (2 sides)
1 item
3.00 minutes
Glass Panel/Partition
#26 Clean using Trigger Sprayer and Cloth
Page 30
June 2005
30sq.ft.
3.0 sq.mtrs.
3.42 minutes
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Glass Display Case
#27 Clean using Trigger Sprayer and Cloth
10sq.ft.
1 sq.mtrs.
1.14 minutes
20 sq.mtrs.
16.80 minutes
Guest Room Service
#28 Trash/Dust/MakeBed /Sanitize Bathroom/Replace Towels & Supplies Vacuum 200 sq.ft.
Hand Rails/Banisters
Linear Sq.Ft.
#29 Dust with Duster
#30 Dust with Treated Cloth
#31 Damp Wipe with Trigger Sprayer & Cloth
Mats, Walk-off
Minutes
100
100.
100
Sq.Ft.
#32 Vacuum with Upright Vacuum
#33 Vacuum with Tank/Canister Vacuum
#34 Vacuum with Back-Pack Vacuum
36 sq.ft.
36 sq.ft.
36 sq.ft.
0.58 minutes
0.86 minutes
0.86 minutes
Sq.Mtrs.
3.6 sq.mtrs.
3.6 sq. mtrs.
3.5 sq. mtrs.
Minutes
1.08 minutes
1.08 minutes
0.95 minutes
Health Care Cleaning
Item
Minutes
#61 Footstool: Damp Wipe
#62 Grab Rail:Damp Wipe
#63 Gurney:Damp Wipe
#64 Hamper Stand: Damp Wipe
#65 Hamper: Damp Wipe
#66 Hamper Liner: Remove and Replace
#67 Intercom Panel:Damp Wipe
#68 IV Unit:Damp Wipe
#69 IVAC Dispenser:Damp Wipe
#70 Light, Wall Maounted: Damp Wipe
#71 Light, Over bed:Damp Wipe
#72 Light Over Sink:Damp Wipe
#73 Refrigerator, Medical:Damp Wipe Exterior
#74 Scale, Weight: DampWipe
#75 Shelf, Over Sink:Damp Wipe
#76 Sink, Fixtures:Damp Wipe
#77 Sink:Damp Wipe
#78 Sink, Scrub:Damp Wipe
#79 Sphygmomanometer:Damp Wipe
#80 Table, Over bed: Damp Wipe
#81 Tables, Operating Room:Damp Wipe
#82 Wheelchair:Damp Wipe
#83 Whirlpool: Damp Wipe, Interior and Exterior
#84 X-Ray Illuminator, Wall Mount: Damp Wipe
Each
0.25 minutes
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Each
Per Set
Each
Each
Each
Each
Each
Each
Each
Each
0.10 minutes
1.50 minutes
0.58 minutes
0.75 minutes
0.92 minutes
0.67 minutes
1.50minutes
0.17 minutes
0.08 minutes
0.13 minutes
0.13 minutes
0.45 minutes
0.58 minutes
0.08 minutes
0.67 minutes
0.25 minutes
0.25 minutes
0.25 minutes
0.75 minutes
4.00 minutes
0.58minutes
7.40 minutes
0.33 minutes
Patient Room Service
#85Trash/Clean-Disinfect Surfaces & Bath/Replace Supplies/Dust Mop Floor.
#86Trash/Clean-Disinfect Surfaces & Bath/Replace Supplies/Wet Mop Floor
#87 Trash/Clean-Disinfect Surfaces & Bath/Replace Supplies/Vacuum Fl.oor
#88Trash/Clean-Disinfect Surfaces & Bath/Replace Supplies/Flat Mop Fl.oor
150 sq.ft.
150 sq.ft.
150 sq.ft.
150 sq.ft.
15 sq.mtrs.
15 sq.mtrs.
15 sq. mtrs.
15 sq.mtrs.
12.60 minutes
16.20 minutes
14.04 minutes
14.40 minutes
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
6.00 minutes
12.00 minutes
18.00 minutes
Seating, Audience Type, Hard Surface
#89 Dust with Duster
#90 Dust with Treated Cloth
#91 Damp Wipe with Trigger Sprayer & Cloth
Page 31
June 2005
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Seating, Upholstered
# 92 Vacuum with Hand-Held Duster Vacuum
#93 Vacuum with Tank/Canister Vacuum
#94 Vacuum with Back Pack Vacuum
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
96.00 minutes
12.00 minutes
18.00 minutes
1 item
100 sq.mtrs.
0.67 minutes
1 item
100 sq.mtrs.
1.00 minute
Telephone Desk
#95 Desk: Sanitize using Trigger Sprayer & Cloth/Cleaner-Disinfectant
Telephone, Wall
#96 Wall: Sanitize using Trigger Sprayer & Cloth/Cleaner-Disinfectant
Trash Removal
#97 Empty Trash/Ash Trays/Pencil Sharpeners & Wipe Clean
#98 Empty Trash/Ash Trays/Pencil Sharpeners, Wipe Clean & Reline Basket
2 each
2 each
1.00 minute
1.50 minutes
Trash Pick Up
#99 Pick Up Loose Debris with Lobby Pan & Porter Broom/Scrape Up Gum
1000 sq.ft.
100 sq.mtrs.
18.00 minutes
Clean & Polish Surfaces
ALUMINIUM
#100 Clean/Polish with Trigger Sprayer/Chemical & Cloth
BRASS
#101 Clean/Polish with Trigger Sprayer/Chemical & Cloth
COPPER
#102 Clean/Polish with Trigger Sprayer/Chemical & Cloth
FURNITURE HARD SURFACE
#103 Clean/Polish with Trigger Sprayer/Chemical & Cloth
HAND RAILS/BANISTER
#104 Clean/Polish with Trigger Sprayer/Chemical & Cloth
STAINLESS STEEL
#105 Clean/Polish with Trigger Sprayer/Chemical & Cloth
WOOD PANELING
#106 Clean/Polish with Trigger Sprayer/Chemical & Cloth
25 sq.ft.
2.5 sq.mtrs.
3.00 minutes
25 sq.ft.
2.5 sq.mtrs.
3.00 minutes
25 sq.ft.
2.5 sq.mtrs.
3.00 minutes
100 sq.ft.
10 sq.mtrs.
8.40 minutes
100 sq.ft.
4.46 minutes
10 sq.ft.
1 sq.mtrs.
1.20 minutes
100 sq.ft.
10 sq.mtrs.
12.00 minutes
32 sq.ft.
32 sq.ft.
32 sq.ft.
32 sq.ft.
32 sq.ft.
32 sq.ft.
4 blinds
4 blinds
3.2 sq.mtrs.
3.2 sq.mtrs.
3.2 sq.mtrs.
3.2 sq.mtrs.
3.2 sq.mtrs.
3.2 sq.mtrs.
3.2 sq.mtrs.
0.96 minutes
0.58 minutes
1.54 minutes
0.77 minutes
0.86 minutes
0.81 minutes
0.96 minutes
12.00 minutes
Window Blinds, Mini Venetian
#107 Damp Wipe with Trigger Sprayer & Cloth
#108 Dust with Duster
#109 Dust with Mini Blind Duster
#110 Dust with Treated Cloth
#111 Vacuum with Tank/Canister Vacuum
#112 Vacuum with backpack Vacuum
#113 Vacuum with hand held Duster vacuum
#114 Remove & Clean in Ultrasonic Dip & Return
Restroom Pick -Up Service
#115 Trash/Replace Supplies/Touch-Up, as Needed
9 fixtures
3.00 minutes
Restroom Service
#116 Trash/Clean-Disinfect Fixtures/Wipe Mirrors/Replace Supplies/Sweep Floor 9 fixtures
#117 Trash/Clean-Disinfect Fixtures/Wipe Mirrors(Replace Supplies/Dust Mop Fl.. 9 fixtures
#118 Trash/Clean-Disinfect Fixtures/Wipe Mirrors/Replace Supplies/Wet Mop Fl. 9 fixtures
Page 32
June 2005
.
.
14.75 minutes
15.60 minutes
27.00 minutes
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Carpet Care
#119 Protect from Soiling using Pump Sprayer & Soil Protection Chemical
#120 Spot Remove By Testing, Applying Spot Remover & Blotting
100 sq.mtrs.
10.20 minutes
4.00 minutes
#121 Bonnet Clean with Immersion Method Using 17” Rotary Floor Machine
1000 sq.ft.
#122 Bonnet Clean with Immersion Method Using 21” Rotary Floor Machine
1000 sq.ft.
#123 Bonnet Clean with Spray-On Method Using 17” Rotary Floor Machine
1000 sq.ft.
#124 Bonnet Clean with Spray-On Method Using 21” Rotary Floor Machine
1000 sq.ft.
#125 Dry Clean, Pre-Treat with Pre-Spray Chemical & Pump Tank Sprayer
1000 sq.ft.
#126 Dry Clean, Spread Dry Cleaning Compound
1000 sq.ft.
#127 Dry Clean, Agitate Dry Compound with 12” Revolving Brushes Machine
1000 sq.ft.
#128 Dry Clean, Agitate Dry Compound with 24” Revolving Brushes Machine
1000 sq.ft.
#129 Dry Clean, Vacuum Up Dry Compound with 12” Upright Vacuum
1000 sq.ft.
#130 Dry Clean, Vacuum Up Dry Compound with 14” Twin Motor Upright Vac 1000 sq.ft.
#131 Dry Clean, Vacuum Up Dry Compound with 16” Upright Vacuum
1000 sq.ft.
#132 Dry Clean, Vacuum Up Dry Compound with 18” Twein Motor Upright Vac 1000 sq.ft.
#133 Dry Foam Clean using 12”Machine that requires Separate Foam Pick-up
1000 sq.ft.
#134 Dry Foam Clean using 14”Machine that requires Separate Foam Pick-up
1000 sq.ft.
#135 Dry Foam Clean using 18”Machine that requires Separate Foam Pick-up
1000 sq.ft.
#136 Dry Foam Clean using 28”Machine that requires Separate Foam Pick-up
1000 sq.ft.
#137 Dry Foam Clean using One-Pass 13”Machine with Simultaneous Foam Pick-up 1000 sq.ft.
#138 Dry Foam Clean using One-Pass 24”Machine with Simultaneous Foam Pick-up1000 sq.ft.
#139 Extraction Clean Using Portable Machine with Hose & 12” Suction Head
1000 sq.ft.
#140 Extraction Clean Using Portable Machine with Hose & 16” Suction Head
1000 sq.ft.
#141 Extraction Clean Using Portable Machine with Hose & 12” Agitator
Power Head
1000 sq.ft.
#142 Extraction Clean Using Portable Machine with Hose & 14” Agitator
Power Head
1000 sq.ft.
#143 Extraction Clean Using Portable Machine with Hose & 17” Turbo Rotating
Power Head
1000 sq.ft.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
69.60 minutes
60.00 minutes
54.00 minutes
44.40 minutes
10.20 minutes
13.20 minutes
34.80 minutes
25.20 minutes
34.80 minutes
31.00 minutes
30.00 minutes
25.00 minutes
34.80 minutes
30.00 minutes
25.20 minutes
19.80 minutes
33.00 minutes
19.80 minutes
120.00 minutes
110.00 minutes
100 sq.mtrs.
64.80 minutes
100 sq.mtrs.
60.00 minutes
100 sq.mtrs.
15.00 minutes
#144 Extraction Clean Using 11"Self Contained, Self Propelled Machine
100 sq.mtrs.
60.00 minutes
Page 33
June 2005
1000 sq.ft.
1 spot
1000 sq.ft.
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
#145 Extraction Clean Using 16” Self-Contained, Self-propelled Machine
#146 Extraction Clean Using 21” Self-Contained, Self-Propelled Machine-Electric
#147 Extraction Clean Using 28” Self-Contained, Self-Propelled Machine-Battery
#148 Rotary Shampoo with 175 rpm 17” Rotary Floor Machine
#149 Rotary Shampoo with 350 rpm 21” Rotary Floor Machine
#150 Rotary Shampoo with 175 rpm 17” Rotary Floor Machine
#151 Rotary Shampoo with 350 rpm 21” Rotary Floor Machine
#152 Rinse & Extract Shampoo Using Portable Extractor with
Hose & 12” Suction Head
#153 Rinse & Extract Shampoo Using Portable Extractor with
Hose & 16” Suction Head
#154 Scrub using One-Pass Machine with
12” Twin Cylindrical Brushes & Wet Pick-Up
#155 Scrub using One-Pass Machine with
24” Twin Cylindrical Brushes & Wet Pick-Up
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
29.00 minutes
15.00 minutes
11.60 minutes
60.00 minutes
55.20 minutes
49.80 minutes
45.00 minutes
1000 sq.ft.
100 sq.mtrs.
60.00 minutes
1000 sq.ft.
100 sq.mtrs.
55.20 minutes
1000 sq.ft.
100 sq.mtrs.
27.00 minutes
1000 sq.ft.
100 sq.mtrs.
15.00 minutes
#156 Sweep with 10" Pickup Sweeper
#157 Vacuum with 12” Upright Vacuum
#158 Vacuum with 12" Upright with automatic brush adjustment and
bag fill control
#159 Vacuum with 14” Upright Vacuum
#160 Vacuum with 14” Upright Twin Motor
#161 Vacuum with 16” Upright Vacuum
#162 Vacuum with 18” Upright Vacuum
#163 Vacuum with 12" Upright with automatic brush adjustment and
bag fill control
#164 Vacuum with 18" Upright Twin Motor
#165 Vacuum with 20" Upright Vacuum
#166 Vacuum with 22" Upright Vacuum
#167 Vacuum with 24" Upright Vacuum
1000sq.ft.
1000 sq.ft.
100 sq. mtrs.
100 sq.mtrs.
5.00 minutes
26.80 minutes
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
21.00 minutes
21.00 minutes
18.50 minutes
14.20 minutes
17.40 minutes
1000 sq.ft.
1000 sq. ft.
1000 sq. ft.
1000 sq. ft.
1000 sq. ft.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
16.40 minutes
15.00 minutes
15.60 minutes
13.80 minutes
12.00 minutes
#168 Vacuum with 26” Large Area Push-Type Vacuum
#169 Vacuum with 28” Large Area Push-Type Vacuum
#170 Vacuum with 30” Large Area Push Type Vacuum
#171 Vacuum with 32” Large Area Push-Type Vacuum
#172 Vacuum with 34” Battery Powered Vacuum
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
10.80 minutes
7.50 minutes
6.00 minutes
4.00 minutes
6.50 minutes
#173 Vacuum with Back-Pack Vacuum & 12” Orifice Carpet Tool
#174 Vacuum with Back-Pack Vacuum & 14” Orifice Carpet Tool
#175 Vacuum with Back-Pack Vacuum & 16” Orifice Carpet Tool
#176 Vacuum with Back-Pack Vacuum & 18” Orifice Carpet Tool
#177 Vacuum with Back-Pack Vacuum &- 20” Orifice Carpet Tool
#178 Vacuum with Back-Pack Vacuum & 22” Orifice Carpet Tool
#179 Vacuum with Back-Pack Vacuum & 24” Orifice Carpet Tool
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
8.25 minutes
8.10 minutes
8.00 minutes
7.75 minutes
7.50 minutes
6.65 minutes
6.00 minutes
#180 Vacuum with Scrap-Trap type Vacuum with 12” Tool
#181 Vacuum with Scrap-Trap type Vacuum with 16” Tool
1000 sq.ft.
1000 sq.ft.
100 sq.mtrs.
100 sq.mtrs.
9.10 minutes
8.50 minutes
#182 Vacuum with Tank Type/Canister Vacuum & 12” Orifice Pick-Up Tool
#183 Vacuum with Tank Type/Canister Vacuum & 14'” Orifice Carpet Tool
#184 Vacuum with Tank Type/Canister Vacuum & 16” Orifice Carpet Tool
#185 Vacuum with Tank Type/Canister Vacuum & 18” Orifice Carpet Tool
#186 Vacuum with Tank Type/Canister Vacuum & 20” Orifice Carpet Tool
#187 Vacuum with Tank '1'ype/Canister Vacuum & 22” Orifice Carpet Tool
#188 Vacuum with Tank Type/Canister Vacuum & 24” Orifice Carpet Tool
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
24.00 minutes
22.20 minutes
20.40 minutes
18.60 minutes
16.80 minutes
15.00 minutes
13.20 minutes
#189 Wet Pick-Up with Tank Type Wet Vacuum & 12” Orifice Pick-Up Tool
#190 Wet Pick-Up with Tank Type Wet Vacuum & 14” Orifice Pick-Up Tool
#191 Wet Pick-Up with Tank Type Wet Vacuum & 16” Orifice Pick-Up Tool
#192 Wet Pick-Up with Tank Type Wet Vacuum & 18” Orifice Pick-Up Tool
#193 Wet Pick-Up with Tank Type Wet Vacuum & 20” Orifice Pick-Up Tool
#194 Wet Pick-Up with Tank Type Wet Vacuum & 22” Orifice Pick-Up Tool
#195 Wet Pick-Up with Tank Type Wet Vacuum & 24” Orifice Pick-Up Tool
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
30.00 minutes
28.20 minutes
26.40 minutes
24.60 minutes
22.20 minutes
21.00 minutes
19.20 minutes
Page 34
June 2005
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Hard Floor Care
#196 Apply Floor Finish Using Mop
#197 Apply Floor Finish Using Lambswool Applicator
#198 Apply Floor Finish Using Gravity-Feed Applicator
#199 Apply Floor Seal using Mop
#200 Apply Floor Seal using Lambswool Applicator
#201 Apply Floor Seal using Gravity-Feed Applicator
#202 Clean Baseboards with Manual Swivel Cleaning Tool & Handle
#203 Clean Baseboards with Automatic Rotary Vertical Brush Machine
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 linear ft.
100 linear ft.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
36.00 minutes
30.00 minutes
24.00 minutes
36.00 minutes
30.00 minutes
24.00 minutes
6.60 minutes
3.00 minutes
#204 Damp Mop with 12 oz.
#205 Damp Mop with 12 oz.
#206 Damp Mop with 16 oz.
#207 Damp Mop with 16 oz.
#208 Damp Mop with 24 oz.
#209 Damp Mop with 24 oz.
#210 Damp Mop with 32 oz.
Mop Head Using Single Bucket & Wringer
Mop Head Using Double Bucket & Wringer
Mop Head Using Single Bucket & Wringer
Mop Head Using Double Bucket & Wringer
Mop Head Using Single Bucket & Wringer
Mop Head Using Double Bucket & Wringer
Mop Head Using Single Bucket & Wringer
#211 Damp Mop with 32 oz. Mop Head Using Double Bucket & Wringer
#212 Damp Mop with 18 oz. Flat Mop Using Single Bucket & Wringer
#213 Dry Buff/Polish with 175 rpm 12” Rotary Floor Machine
#214 Dry Buff/Polish with 175 rpm 14” Rotary Floor Machine
#215 Dry Buff/Polish with 175 rpm 17” Rotary Floor Machine
#216 Dry Buff/Polish with 175 rpm 20” Rotary Floor Machine
#217 Dry Buff/Polish with 175 rpm 24” Rotary Floor Machine
#218 Dry Buff/Polish with 350 rpm 20” Rotary Floor Machine
#219 Dry Buff/Polish with 1000 + rpm 17” Rotary Floor Machine
#220 Dry Buff/Polish with 1000 + rpm 20” Rotary Floor Machine
#221 Dry Buff/Polish with 1000 + rpm 27” Rotary Floor Machine
#222 Dry Burnish with 2000 + rpm 17” Rotary Floor Machine
#223 Dry Burnish with 2000 + rpm 20” Rotary Floor Machine
#224 Dry Burnish with 2000 + rpm 24” Rotary Floor Machine – Electric
#225 Dry Burnish with 2000 + rpm 27” Rotary Floor Machine – Electric
#226 Dry Burnish with 2000 + rpm 22” Rotary Floor Machine – Battery
#227 Dry Burnish with 2000 + rpm 17” Rotary Floor Machine – Propane
#228 Dry Burnish with 2000 + rpm 20” Rotary Floor Machine - Propane
#229 Dry Burnish with 2000 + rpm 24” Rotary Floor Machine - Propane
#230 Dry Burnish with 2000 + rpm 27” Rotary Floor Machine - Propane
1000 sq.ft
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
150 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq. ft.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
15 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs
100 sq.mtrs.
100 sq.mtrs
100 sq.mtrs
100 sq.mtrs.
16.80 minutes
15.60 minutes
14.40 minutes
13.20 minutes
12.00 minutes
10.80 minutes
9.60 minutes
8.40 minutes
2.52 minutes
40.20 minutes
34.80 minutes
30.00 minutes
25.20 minutes
19.80 minutes
15.00 minutes
7.20 minutes
6.60 minutes
4.80 minutes
6.60 minutes
6.00 minutes
4.80 minutes
4.20 minutes
.3.35 minutes
4.30 minutes
.3.65 minutes
.3.05 minutes
2.70 minutes
#231 Dust Mop with 12” Mop Using Dust Treatment Chemical
#232 Dust Mop with 18” Mop Using Dust Treatment Chemical
#233 Dust Mop with 24” Mop Using Dust Treatment Chemical
#234 Dust Mop with 30” Mop Using Dust Treatment Chemical
#235 Dust Mop with 36” Mop Using Dust Treatment Chemical
#236 Dust Mop with 42” Mop Using Dust Treatment Chemical
#237 Dust Mop with 48” Mop Using Dust Treatment Chemical
#238 Dust Mop with 60” Mop Using Dust Treatment Chemical
#239 Dust Mop with 72” Mop Using Dust Treatment Chemical
1000 sq. ft.
1000 sq. ft.
1000 sq.ft.
1000 sq. ft.
1000 sq.ft.
1000 sq. ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
13.20 minutes
9.00 minutes
7.20 minutes
6.00 minutes
4.80 minutes
3.60 minutes
2.40 minutes
1.80 minutes
1.20 minutes
#240 Dust Mop with 63” Riding Machine Mop
1000 sq.ft.
100 sq. mtrs.
0.30 minutes
Page 35
June 2005
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
#241 Scrub with 175 rpm 12” Floor Machine that Requires Separate Wet Pick-Up 1000 sq.ft.
#242 Scrub with 175 rpm 14” Floor Machine that Requires Separate Wet Pick-Up 1000 sq.ft.
#243 Scrub with 175 rpm 17” Floor Machine that Requires Separate Wet Pick-Up 1000 sq.ft.
#244 Scrub with 175 rpm 20” Floor Machine that Requires Separate Wet Pick-Up 1000 sq.ft.
#245 Scrub with 350 rpm 17” Floor Machine that Requires Separate Wet Pick-Up 1000 sq.ft.
#246 Scrub with 350 rpm 20” Floor Machine that Requires Separate Wet Pick-Up 1000 sq.ft.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
48.00 minutes
42.20 minutes
31.20 minutes
27.00 minutes
19.80 minutes
16.80 minutes
1000 sq. ft.
100 sq. mtrs.
12.00 minutes
1000 sq. ft.
1000 sq.ft.
1000 sq.ft.
1000 sq. ft.
1000 sq.ft.
1000 sq.ft.
1000 sq. ft.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
6.00 minutes
9.00 minutes
7.80 minutes
6.00 minutes
5.40 minutes
4.20 minutes
3.00 minutes
1 000 sq. ft.
100 sq. mtrs.
2.72 minutes
1000 sq. ft.
100 sq. mtrs.
2.19 minutes
1000 sq.ft.
100 sq. mtrs.
1.87 minutes
1000 sq.ft.
100 sq. mtrs.
1.50 minutes
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
45.00 minutes
40.20 minutes
34.80 minutes
30.00 minutes
25.20 minutes
25.20 minutes
19.80 minutes
8.40 minutes
7.80 minutes
6.00 minutes
#269 Spray Buff with 2000 + rpm 17” Rotary Floor Machine & Finish Restorer 1000 sq.ft.
#270 Spray Buff with 2000 + rpm 20” Rotary Floor Machine & Finish Restorer - 1000 sq.ft.
#271 Spray Buff with 2000 + rpm 20” Rotary Floor Machine & Finish Restorer
100 sq. mtrs.
100 sq. mtrs.
7.80 minutes
7.20 minutes
1000 sq.ft.
100 sq. mtrs.
4.20 minutes
1000 sq.ft.
100 sq. mtrs.
3.50 minutes
1000 sq.ft.
100 sq. mtrs.
3.10 minutes
1000 sq.ft.
100 sq. mtrs.
6.20 minutes
1000 sq.ft.
100 sq. mtrs.
79.80 minutes
1000 sq.ft.
100 sq. mtrs.
75.00 minutes
1000 sq.ft.
100 sq. mtrs.
52.80 minutes
1000 sq.ft.
1000 sq.ft.
100 sq. mtrs.
100 sq. mtrs.
45.00 minutes
18.00 minutes
#247 Scrub using One-Pass Machine with 12” Twin Cylindrical Brushes &
Wet Pick-up
#248 Scrub using One-Pass Machine with 24” Twin Cylindrical Brushes &
Wet Pick-up
#249 Scrub with 17” Automatic Scrubber that includes Wet Pick-Up
#250 Scrub with 21” Automatic Scrubber that includes Wet Pick-Up
#251 Scrub with 24” Automatic Scrubber that includes Wet Pick-Up
#252 Scrub with 27” Automatic Scrubber that includes Wet Pick-Up
#253 Scrub with 32” Automatic Scrubber that includes Wet Pick-Up
#254 Scrub with 36” Automatic Scrubber that includes Wet Pick-Up
#255 Scrub with 22” Automatic Scrubber that includes Cleaning Solution
Dosing, Recycling, Rider Seat and Wet Pick-up
#256 Scrub with 28” Automatic Scrubber that includes Cleaning Solution
Dosing, Recycling, Rider Seat and Wet Pick-up
#257 Scrub with 34” Automatic Scrubber that includes Cleaning Solution
Dosing, Recycling, Rider Seat and Wet Pick-up
#258 Scrub with 33.5” Automatic Scrubber that includes Cleaning Solution
Dosing, Recycling, Rider Seat, Electronic Program Control &
Wet Pick-up
#259 Spray Buff with 175 rpm 12” Rotary Floor Machine & Finish Restorer
#260 Spray Buff with 175 rpm 14” Rotary Floor Machine & Finish Restorer
#261 Spray Buff with 175 rpm 17” Rotary Floor Machine & Finish Restorer
#262 Spray Buff with 175 rpm 20” Rotary Floor Machine & Finish Restorer
#263 Spray Buff with 175 rpm 24” Rotary Floor Machine & Finish Restorer
#264 Spray Buff with 350 rpm 17” Rotary Floor Machine & Finish Restorer
#265 Spray Buff with 350 rpm 20” Rotary Floor Machine & Finish Restorer
#266 Spray Buff with 1000 rpm 17” Rotary Floor Machine & Finish Restorer
#267 Spray Buff with 1000 + rpm 20” Rotary Floor Machine & Finish Restorer
#268 Spray Buff with 1000 + rpm 27” Rotary Floor Machine & Finish Restorer
-Propane
#272 Spray Buff with 2000 + rpm 24” Rotary Floor Machine & Finish Restorer Propane
#273 Spray Buff with 2000 + rpm 27” Rotary Floor Machine & Finish RestorerPropane
#274 Spray Buff with 2000 + rpm 22” Rotary Floor Machine & Finish Restorer
-battery
#275 Strip with 175 rpm 17” Rotary Floor Machine that requires
Separate Wet Pick-Up
#276 Strip with 175 rpm 20” Rotary Floor Machine that requires
Separate Wet Pick-Up
#277 Strip with 350 rpm 17” Rotary Floor Machine that requires
Separate Wet Pick-Up
#278 Strip with 350 rpm 20” Rotary Floor Machine that requires
Separate Wet Pick-Up
#279 Strip with Mop-On Chemical that requires Separate Wet Pick-Up
Page 36
June 2005
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
#280 Sweep with 8” Corn / Synthetic Broom
#281 Sweep with 12” Push Broom
#282 Sweep with 16” Push Broom
#283 Sweep with 18" Push Broom
#284 Sweep with 24” Push Broom
#285 Sweep with 30” Push Broom
#286 Sweep with 36” Push Broom
#287 Sweep with 42” Push Broom
#288 Sweep with 48” Push Broom
#289 Sweep with 26” Push Sweeper Machine
#290 Sweep with 32” Push Sweeper Machine
1000 sq.ft
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 sq. mtrs..
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
25.20 minutes
24.00 minutes
20.00 minutes
18.80 minutes
15.40 minutes
12.00 minutes
10.80 minutes
8.60 minutes
7.40 minutes
4.00 minutes
3.40 minutes
#291 Sweep with 36” Rider Power Sweeper Machine
#292 Sweep with 42” Rider Power Sweeper Machine
#293 Sweep with 56” Rider Power Sweeper Machine
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs
2.50 minutes
1.80 minutes
1.00 minutes
#294 Wet Pick-Up with Tank Type Vacuum & 12” Orifice Pick-Up Tool
#295 Wet Pick-Up with Tank Type Vacuum & 14” Orifice Pick-Up Tool
#296 Wet Pick-Up with Tank Type Vacuum & 16” Orifice Pick-Up Tool
#297 Wet Pick-Up with Tank Type Vacuum & 18” Orifice Pick-Up Tool
#298 Wet Pick-Up with Tank Type Vacuum & 20” Orifice Pick-Up Tool
#299 Wet Pick-Up with Tank Type Vacuum & 22” Orifice Pick-Up Tool
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
27.00 minutes
25.20 minutes
23.40 minutes
21.60 minutes
19.80 minutes
18.00 minutes
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
23.40 minutes
1000 sq.ft.
1000 sq.ft.
1000 sq.ft.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
16.20 minutes
45.00 minutes
42.00 minutes
34.80 minutes
31.80 minutes
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
20.40 minutes
18.00 minutes
15.00 minutes
150 sq.ft.
150 sq.ft.
150 sq.ft.
150 sq.ft.
150 sq.ft.
150 sq.ft.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
100 sq. mtrs.
4.50 minutes
3.60 minutes
5.40 minutes
4.50 minutes
3.15 minutes
5.85 minutes
300 sq.ft.
300 sq.ft.
300 sq.ft
300 sq.ft.
300 sq.ft.
300 sq.ft.
30 sq. mtrs.
30sq. mtrs.
30sq. mtrs.
30sq. mtrs .
30 sq. mtrs.
30 sq. mtrs
7.56 minutes
4.50 minutes
3.60 minutes
3.24 minutes
2.52 minutes
1.80 minutes
Hard Core Floor
#300 Wet Pick-Up with Tank Type Vacuum & 24” Orifice Pick-Up Tool
#301 Wet Mop & Rinse with 12 oz Mop Using Single Bucket & Wringer
#302 Wet Mop & Rinse with 12 oz Mop Using Double Bucket & Wringer
#303 Wet Mop & Rinse with 16 oz Mop Using Single Bucket & Wringer
#304 Wet Mop & Rinse with 16 oz Mop Using Double Bucket & Wringer
#305 Wet Mop & Rinse with 24 oz Mop Using Single Bucket & Wringer
#306 Wet Mop & Rinse with 24 oz Mop Using Double Bucket & Wringer
#307 Wet Mop & Rinse with 32 oz Mop Using Single Bucket & Wringer
#308 Wet Mop & Rinse with 32 oz Mop Using Double Bucket & Wringer
Stairways & Landings
#309 Sweep with Push Broom
#310 Dust Mop Using Dust Treatment Chemical
#311 Damp Mop with Mop Bucket & Wringer
#312 Vacuum with Tank/canister vacuum
#313 Vacuum with Back-Pack Vacuum
#314 Vacuum with Upright Vacuum
Walkway/ Steps
#344 Sweep with 8" Corn/Synthetic Broom
#345 Sweep with 12” Push Broom
#346 Sweep with 16” Push Broom
#347 Sweep with 18” Push Broom
#348 Sweep with 24” Push Broom
#349 Sweep with 30” Push Broom
Page 37
June 2005
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Overhead Services
CEILING: ACOUSTICAL:
#315 Clean with Spray-On Chemical & Extension Handle
1000 sq.ft.
100 sq.mtrs.
84.00 minutes
1000 sq.ft.
100 sq.mtrs.
168.00 minutes
4 each
100 sq.mtrs.
12.00 minutes
1 each
100 sq.mtrs.
3.00 minutes
150 sq.ft.
1000 sq.ft.
150 sq.ft.
1000 sq.ft.
25 sq.ft.
15 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
2.5 sq.mtrs.
9.90 minutes
16.20 minutes
0.90 minutes
24.00 minutes
22.00 minutes
CEILING:
#316 Wash Manually with Sponge Using Ladder & Bucket
LIGHT FIXTURE DIFFUSERS:
#317 Remove & Clean in Ultrasonic Dip & Return
LIGHT FIXTURES:
#318 Damp Wipe with Trigger Sprayer & Cloth Using Ladder
OVERHEAD SURFACES:
#319 Damp Wipe with Trigger Sprayer & Cloth Using Ladder
#320 Dust with Back-Pack Vacuum Using Ladder
#321 Dust with Duster & Extension Handle
#322 Dust with Tank/Canister Vacuum using a ladder
#323 Dust with Hand-held Duster Vacuum using a ladder
VENTS:
#323 Damp Wipe with Trigger Sprayer & Cloth Using Ladder
1 each
0.50 minutes
1 each
3.00 minutes
Miscellaneous Service
CUBICAL CURTAINS
#325 Remove & Replace with Clean Curtain
FURNITURE UPHOLSTERED
#326 Shampoo with Portable Machine
25 sq.ft.
2.5 sq.mtrs.
12.45 minutes
1 each
1 each
1 each
100 sq.mtrs.
2.00 minutes
1.00 minutes
3.00 minutes
36 sq.ft.
100 sq.mtrs.
3.02 minutes
36 sq.ft.
100 sq.mtrs.
3.02 minutes
120 sq.ft.
120 sq.ft.
100 sq.mtrs.
100 sq.mtrs.
3.24 minutes
3.96 minutes
120 sq.ft.
120 sq.ft.
120 sq.ft.
12 sq.mtrs.
12 sq.mtrs.
12 sq.mtrs .
23.98 minutes
36.00 minutes
12.02 minutes
GARBAGE/TRASH CANS
#327 Wash with Pressure Washer
#328 Wash with special Can Mounting Sprayer
#329 System Light Bulbs/Tubes:Replace using ladder
MATS, FATIGUE:
#330 Wash with Pressure Washer
MATS, WALK-OFF:
#331 Wash with Pressure Washer
WALL/PARTITION, FABRIC:
#332 Vacuum with Back-Pack Vacuum & 12” Orifice Tool
#333 Vacuum with Tank/Canister Vacuum &12" Orifice Tool
WALLS:
#334 Wash Manually with Wall Mop, Extension Handle, Bucket & Wringer
#335 Wash Manually with Sponge, Bucket & Wringer Using Ladder
#336 Wash with Wall Washing Machine using a ladder
Page 38
June 2005
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Windows
#337 Exterior: Wash with Brush, Squeegee & Bucket
#338 Exterior: Wash with High-Rise Extension Tools
#339 Exterior: Wash with Trigger Sprayer & Cloth
100 sq.ft.
100 sq.ft.
100 sq.ft.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
10.02 minutes
13.20 minutes
11.40 minutes
#340 Interior & Exterior: Wash with Trigger Sprayer & Cloth
#341 Interior: Wash with Brush, Squeegee & Bucket
#342 Interior: Wash with Trigger Sprayer & Cloth
#343 Multiple Panes: Wash with Trigger Sprayer & Cloth
200 sq.ft.
100 sq.ft.
100 sq.ft.
1 pane
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
100 sq.mtrs.
22.80 minutes
10.02 minutes
11.40 minutes
0.70 minutes
300 sq.ft.
300 sq.ft.
300 sq.ft.
300 sq.ft.
300 sq.ft.
300 sq.ft.
30 sq.mtrs.
30 sq.mtrs.
30 sq.mtrs.
30 sq.mtrs.
30 sq.mtrs.
30 sq.mtrs.
7.56 minutes
4.50 minutes
3.60 minutes
3.24 minutes
2.52 minutes
1.80 minutes
Walkways/Steps
#344 Sweep with 8" Corn/Synthetic Broom
#345 Sweep with 12" Push Broom
#346 Sweep with 16" Push Broom
#347 Sweep with 18" Push Broom
#348 Sweep with 24" Push Broom
#349 Sweep with 30" Push Broom
Source: International Sanitary Supply Association, ISSA's 310 Cleaning Times
Coverage of Various Solutions
Stripping Solution
Wet Mop Solution
Damp Mop Solution
Auto Scrub with Gravity Feed Tank
Auto Scrub with solution dosing
Floor Seal (water base) application
Floor Finish (water based) application
100 sq.ft. per gallon
200 sq.ft. per gallon
400 sq. ft. per gallon
500 sq.ft. per gallon
750 sq.ft. per gallon
1500 sq.ft. per gallon
2000 sq.ft. per gallon
Direct Metric Conversion
Stripping Solution
Wet Mop Solution
Damp Mop Solution
Auto Scrub with Gravity Feed Tank
Auto Scrub with solution dosing
Floor Seal (water base) application
Floor Finish (water based) application
9.30m2 per 3.785 litres
18.60 m2 per 3.785 litres
37.20 m2 per 3.785 litres
46.50 m2 per 3.785 litres
69.75 m2 per 3.785 litres
139.50 m2 per 3.785 litres
186.00 m2 per 3.785 litres
Simple Metric Conversion
Stripping Solution
Wet Mop Solution
Damp Mop Solution
Auto Scrub with Gravity Feed Tank
Auto Scrub with solution dosing
Floor Seal (water base) application
Floor Finish (water based) application
Page 39
June 2005
2.46 m2 per litre
4.91 m2 per litre
9.85 m2 per litre
12.2 m2 per litre
18.4 m2 per litre
36.9 m2 per litre
49.1 m2 per litre
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Time to Square Foot Per Hour Conversion Formula
To calculate total square footage measurements per hour use the formula below
60 divided ISSA Min. = x # sq. ft.= per hour
First divide 60 (minutes) by the listed ISSA time per 1000 sq. ft. The total of this calculation multiplied by
10000 gives you the number of square feet per hour that may be accomplished by performing this task.
Remember that many factors can affect this number in your particular facility.
Example:
Task #187 "Dust mop with a 24" Mop using Dust Treatment Chemical " @7.2 min. pr 10000 sq. ft.
Calculation:
60 divided by 7.2 = 8.333 x 1000-8333 sq.ft. per hour.
Conversion Chart: Time In Worker Hours
Seconds
1
2
3
4
5
6
7
8
9
10
15
20
25
30
35
40
45
50
55
60
Page 40
June 2005
=
Wkr Hours
Minutes
0.0003
0.0005
0.0008
0.0011
0.0014
0.0017
0.0019
0.0022
0.0025
0.0028
0.0042
0.0055
0.0069
0.0083
0.0097
0.0111
0.0125
0.0138
0.0153
0.0167
1
2
3
4
5
6
7
8
9
10
15
20
25
30
35
40
45
50
55
60
=
Wkr Hours
Hours/Minutes
0.0167
0.0333
0.0500
0.0667
0.0833
0.1000
0.1000
0.1333
0.1500
0.1677
0.1167
0.3333
0.4167
0.5000
0.5833
0.6667
0.7500
0.8333
0.9167
1.0000
1 hr. 5 min
1hr. 10 min
1hr 15 min
1hr 20 min
1hr 25 min
1hr 30 min
1 hr 35 min
1 hr 40 min
1 hr 45 min
1 hr 50 min
1 hr 55 min
2 hrs
2 hr 5 min
2 hr 10 min
2 hr 15 min
2 hr 20 min
2 hr 25 min
2 hr 30 min
2 hr 35 min
2 hr 40 min
=
Wkr Hours
1.0833
1.0833
1.2500
1.3333
1.4167
1.5000
1.5833
1.6667
1.7500
1.8333
1.9167
2.0000
2.0833
2.1667
2.2500
2.3333
2.4167
2.5000
2.5833
2.6667
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
ISSA 310 Cleaning Times
(The following sample is based on the previous 310 Time Standards )
BCBC's Banned Processes have not been highlighted for this historical section
CONSULTANT
ADDRESS:
CITY:
PROV
PHONE NO.
CONTACT
CUSTOMER:
CONTACT:
ADDRESS:
CITY:
STATE:
PHONE:
HOURLY WAGE:
Carpet
Hard Floors
Wood Floors
Windows
Restroom Fixtures
Restrooms
Stairs
General Office Area
Phones
Blinds
Patient Rooms
Square Foot / No. Of Items
50,000
35,000
0
40
120
10
9
50,000
300
40
0
Notes
Page 41
``
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Vents
Matting
70
24
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes Sq. Ft.
Per
Hour
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Classroom Service
1 Trash/Dust with Duster/Clean Chalkboard/Dust mop Floor
2 Trash/Dust with Duster/Clean Chalkboard/Damp Mop Floor
3 Trash/Dust with Duster/Clean Chalkboard/Tank Vacuum Floor
4 Trash/Dust with Duster/Clean Chalkboard/Upright vacuum Floor
5 Trash/Dust with Treated Cloth/Clean Chalkboard/Dust Mop floor
6 Trash/Dust with Treated Cloth/Clean Chalkboard/Damp Mop floor
7 Trash/Dust with Treated Cloth/Clean Chalkboard/Tank Vacuum Floor
8 Trash/Dust with Treated Cloth/Clean Chalkboard Upright Vacuum Floor
9 Trash/Dust with Scrap-Trap Type Vacuum/Clean Chalkboard/Portable Vacuum Floor
10 Trash/Dust with Back-Pack Vacuum/Clean Chalkboard/Back-Pack Vacuum Floor
600
600
600
600
600
600
600
600
600
600
12.24
19.80
15.12
14.40
15.12
23.40
16.56
15.84
10.50
12.60
2,941
1,818
2,381
2,500
2,381
1,538
2,174
2,273
3,429
2,857
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
150
150
150
150
4.50
3.15
4.05
3.15
2,000
2,857
2,222
2,857
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
150
2.88
3,125
0
0
$0.00
Corners / Crevices
11 Detail Clean with Trigger Sprayer & Cloth
12 Detail Clean with Hand Held Duster Vacuum
13 Detail Clean with Tank/Canister Vacuum
14 Detail Clean with Back-Pack Vacuum
Disinfecting Surfaces
15 Disinfecting Surfaces: Damp Wipe Surface With Disinfectant
Page 42
``
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes
Sq. Ft.
Per Hour
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Dusting Surfaces
16 Dust with Duster
17 Dust with Treated Cloth
18 Damp Wipe with Trigger Sprayer & Cloth
19 Dust with hand-Held duster Vacuum
20 Dust with Tank/Canister Vacuum
21 Dust with Back Pack Vacuum
150
150
150
150
150
150
0.90
1.80
2.88
1.35
2.25
1.62
10,000
5,000
3,125
6,667
4,000
5,556
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
25
25
25
2.10
2.55
2.10
714
588
714
0
0
0
0
0
0
$0.00
$0.00
$0.00
30
10
3.00
3.42
1.14
526
526
0
0
0
0
0
0
$0.00
$0.00
$0.00
200
16.8
714
0
0
$0.00
48
48
48
0.29
0.58
0.86
9,931
4,966
3,349
0
0
0
0
0
0
$0.00
$0.00
$0.00
Furniture Upholstered
22 Furniture, Upholstered: Vacuum with Hand-Held Duster Vacuum
23 Furniture, Upholstered: Vacuum with Tank/Canister Vacuum
24 Furniture, Upholstered: Vacuum with Back-Pack Vacuum
Glass
25 Glass Door & Hardware: Clean using Trigger Sprayer & Cloth (2 Sides)
26 Glass Panel/Partition: Clean using Trigger Sprayer & Cloth
27 Glass Display Case: Clean using Trigger Sprayer & Cloth
Guest Room Service
28 Trash/Dust Make Bed/Sanitize Bathroom/Replace Linen & Supplies/Vacuum
Hand Rail Service
29 Hank Rails/Banister: Dust with Duster
30 Hand Rails/Banister: Dust with Treat Cloth
31 Hand Rails/Banister: Damp Wipe with Trigger Sprayer & Cloth
Page 43
``
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes
Sq. Ft.
Per Hour
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Mats, Walk-Off
32 Vacuum with Upright Vacuum
33 Vacuum with Tank/Canister Vacuum
34 Vacuum with Back-Pack Vacuum
36
36
36
1.08
1.08
0.95
2,000
2,000
2,274
0
0
0
0
0
0
$0.00
$0.00
$0.00
150
150
150
150
12.60
16.20
14.04
14.40
714
556
641
625
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
1,000
1,000
1,000
6.00
12.00
18.00
10,000
5,000
3,333
0
0
0
0
0
0
$0.00
$0.00
$0.00
714
588
690
0
0
0
0
0
0
$0.00
$0.00
$0.00
0
0
0
0
$0.00
$0.00
Patient Room Service
35 Trash/Clean Disinfect Surfaces & Bath/Replace Supplies/Dust Mop Floor
36 Trash/Clean Disinfect Surfaces & Bath/Replace Supplies/Wet Mop Floor
37 Trash/Clean Disinfect Surfaces & Bath/Replace Supplies/Vacuum Floor
38 Trash/Clean Disinfect Surfaces & Bath/Replace Supplies/Flat Mop Floor
Seating, Audience Type
39 Seating, Audience Type, Hard Surface Dust with Duster
40 Seating, Audience Type, Hard Surface Dust with Treated Cloth
41 Seating, Audience Type, Hard Surface Dust with Trigger Sprayer & Cloth
Seating, Upholstered
42 Vacuum with Hand-Held Duster Vacuum
43 Vacuum with Tank/Canister Vacuum
44 Vacuum with Back Pack Vacuum
1,000 84.00
1,000 102.00
1,000 87.00
Telephone
45 Desk: Sanitize using Trigger Sprayer & Cloth/Cleaner-Disinfectant
46 Wall: Sanitize using Trigger Sprayer & Cloth/Cleaner-Disinfectant
0.67
1.00
Page 44
``
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes
Sq. Ft.
Per Hour
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Trash Removal
47 Empty Trash/Ash Trays/Pencil Sharpener & Wipe Clean
48 Empty Trash/Ash Trays/Pencil Sharpener, Wipe Clean & Reline Basket
0.50
0.75
0
0
0
0
$0.00
$0.00
Trash Pick Up
49 Pick Up Loose Debris with Lobby Pan & Porter Broom/Scraper Up Gum
1,000
18.00
3,333
0
0
$0.00
25
25
25
100
48
10
100
3.00
3.00
3.00
8.40
5.76
1.20
12.00
500
500
500
714
500
500
500
0
0
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
32
32
32
32
32
32
32
0.96
0.58
1.54
0.77
0.86
0.81
0.77
3.00
2,000
3,310
1,247
2,494
2,233
2,370
2,494
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
Miscellaneous
50 Aluminum: Clean/Polish with Trigger Sprayer/Chemical & Cloth
51 Brass: Clean/Polish with Trigger Sprayer/Chemical & Cloth
52 Copper: Clean/Polish with Trigger Sprayer/Chemical & Cloth
53 Furniture, Hard Surface: Clean/Polish with Trigger Sprayer/Chemical & Cloth
54 Hand Rails/Banister: Clean/Polish with Trigger Sprayer/Chemical & Cloth
55 Stainless Steel: Clean/Polish with Trigger Sprayer/Chemical & Cloth
56 Wood Paneling: Clean/Polish with Trigger Sprayer & Cloth
Windows Blinds
57 Mini/Venetian:
58 Mini/Venetian:
59 Mini/Venetian:
60 Mini/Venetian:
61 Mini/Venetian:
62 Mini/Venetian:
63 Mini/Venetian:
64 Mini/Venetian:
Damp Wipe with Trigger Sprayer & Cloth
Dust with Duster
Dust with Mini-Blind Brush
Dust with Treated Cloth
Vacuum with Tank/Canister Vacuum
Vacuum with Back-Pack Vacuum
Vacuum with Hand-Held Duster Vacuum
Remove & Clean in Ultrasonic Dip & Return
1 item
Page 45
``
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes
Sq. Ft.
Per Hour
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Restroom
65 Pick-Up Service: Trash/Replace Supplies/Touch-Up, as Needed
66 Trash/Clean Disinfect/Fixture/Wipe Mirrors/Replace Supplies/Sweep Floor
67 Trash/Clean Disinfect/Fixture/Wipe Mirrors/Replace Supplies/dust Mop Floor
68 Trash/Clean Disinfect/Fixture/Wipe Mirrors/Replace Supplies/Wet Mop Floor
1.00
3.00
2.40
5.00
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
Carpet
69 Protect From Soiling using Pump Sprayer & Soil Protection Chemical
70 Spot Remove by testing, Applying Spot Remover & Blotting
1 Spot
71 Bonnet Clean with Immersion Method using 17" Rotary Floor Machine
72 Bonnet Clean with Immersion Method using 20" Rotary Floor Machine
73 Bonnet Clean with Immersion Method using 24" Rotary Floor Machine
74 Bonnet Clean with Spray-On Method using 17" Rotary Floor Machine
75 Bonnet Clean with Spray-On Method using 20" Rotary Floor Machine
76 Bonnet Clean with Spray-On Method using 24" Rotary Floor Machine
77 Dry Clean, Pre-Treat Carpet with Pre-Spray Chemical & Pump Tank Sprayer
78 Dry Clean, Spread Dry Cleaning Compound
79 Dry Clean, Agitate Dry Compound with !2" Revolving Brushes Machine
80 Dry Clean, Agitate Dry Compound with 24" Revolving Brushes Machine
81 Dry Clean Vacuum Up Dry Compound with 12" Upright Vacuum
82 Dry Clean Vacuum Up Dry Compound with 14" Twin Motor Upright Vacuum
83 Dry Clean Vacuum Up Dry Compound with 16" Upright Vacuum
84 Dry Clean Vacuum Up Dry Compound with 18" Twin Motor Upright Vacuum
85 Dry Foam Clean using 12" Machine that Requires Separate Foam Pick-Up
86 Dry Foam Clean using 14" Machine that Requires Separate Foam Pick-Up
87 Dry Foam Clean using 18" Machine that Requires Separate Foam Pick-Up
88 Dry Foam Clean using 28" Machine that Requires Separate Foam Pick-Up
89 Dry Foam Clean using One-Pass 13" Machine with Simultaneous Foam Pick-Up
90 Dry Foam Clean using One-Pass 24" Machine with Simultaneous Foam Pick-Up
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
10.20
4.00
69.60
60.00
50.40
54.00
44.40
34.80
10.20
13.20
34.80
25.20
34.80
31.00
30.00
25.00
34.80
30.00
25.20
19.80
33.00
22.80
5,882
862
1,000
1,190
1,111
1,351
1,724
5,882
4,545
1,724
2,381
1,724
1,935
2,000
2,400
1,724
2,000
2,381
3,030
1,818
2,632
Page 46
``
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes
Sq. Ft.
Per Hour
1,000 120.00
1,000 110.00
1,000 64.80
1,000 60.00
1,000 15.00
1,000 55.00
1,000 29.00
1,000 15.00
1,000 11.60
1,000 60.00
1,000 55.20
1,000 49.80
1,000 45.00
1,000 60.00
1,000 55.20
1,000 27.00
1,000 15.00
1,000 22.80
1,000 22.60
1,000 21.00
1,000 17.00
1,000 19.20
1,000 17.40
1,000 16.40
1,000 15.00
500
545
926
1,000
4,000
1,091
2,069
4,000
5,172
1,000
1,087
1,205
1,333
1,000
1,087
2,222
4,000
2,632
2,655
2,857
3,529
3,125
3,448
3,659
4,000
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Carpet
91 Extraction Clean using Portable Machine with Hose & 12" Suction Head
92 Extraction Clean using Portable Machine with Hose & 16" Suction Head
93 Extraction Clean using Portable Machine with Hose & 12" Agitator Power head
94 Extraction Clean using Portable Machine with Hose & 16" Agitator Power head
95 Extraction Clean using Portable Machine with Hose & 17" Turbo Rotating Power Head
96 Extraction Clean using 12" Self-Contained, Self-Propelled Machine
97 Extraction Clean using 16" Self-Contained, Self-Propelled Machine
98 Extraction Clean using 21" Self-Contained, Self-Propelled Machine: Electric
99 Extraction Clean using 28" Self-Contained, Self-Propelled Machine: Battery
100 Rotary Shampoo with 175 rpm 17" Rotary Floor Machine
101 Rotary Shampoo with 175 rpm 20" Rotary Floor Machine
102 Rotary Shampoo with 350 rpm 17" Rotary Floor Machine
103 Rotary Shampoo with 350 rpm 20" Rotary Floor Machine
104 Rinse & Extract Shampoo using Portable Extractor with Hose & 12" Suction Head
105 Rinse & Extract Shampoo using Portable Extractor with Hose & 16" Suction Head
106 Scrub using One-Pass Machine with 12" Twin Cylindrical Brushes & Wet Pick-Up
107 Scrub using One-Pass Machine with 24" Twin Cylindrical Brushes & Wet Pick-Up
108 Vacuum with 12" Upright Vacuum
109 Vacuum with 12" Upright Vacuum with automatic brush adjustment & bag fill control
110 Vacuum with 14" Upright Vacuum
111 Vacuum with 14" Twin Motor Upright
112 Vacuum with 16" Upright Vacuum
113 Vacuum with 18" Upright Vacuum
114 Vacuum with 18" Twin Motor Upright with automatic brush adjustment & bag fill control
115 Vacuum with 18" Twin Motor Upright
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
Page 47
``
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes
Sq. Ft.
Per Hour
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Carpet
116 Vacuum with 20" Upright Vacuum
117 Vacuum with 22" Upright Vacuum
118 Vacuum with 24" Upright Vacuum
119 Vacuum with 26" Large Area Push-Type Vacuum
120 Vacuum with 28" Large Area Push-Type Vacuum
121 Vacuum with 30" Large Area Push-Type Vacuum
122 Vacuum with 32" Large Area Push-Type Vacuum
123 Vacuum with 34" Battery Powered Vacuum
124 Vacuum with Back-Pack Vacuum & 12" Orifice Carpet Tool
125 Vacuum with Back-Pack Vacuum & 14" Orifice Carpet Tool
126 Vacuum with Back-Pack Vacuum & 16" Orifice Carpet Tool
127 Vacuum with Back-Pack Vacuum & 18" Orifice Carpet Tool
128 Vacuum with Back-Pack Vacuum & 20" Orifice Carpet Tool
129 Vacuum with Back-Pack Vacuum & 22" Orifice Carpet Tool
130 Vacuum with Back-Pack Vacuum & 24" Orifice Carpet Tool
131 Vacuum with Scrap-Trap type Vacuum with 12"" Carpet Tool
132 Vacuum with Scrap-Trap type Vacuum with 16"" Carpet Tool
133 Vacuum with Tank Type/Canister Vacuum & 12" Orifice Carpet Tool
134 Vacuum with Tank Type/Canister Vacuum & 16" Orifice Carpet Tool
135 Vacuum with Tank Type/Canister Vacuum & 14" Orifice Carpet Tool
136 Vacuum with Tank Type/Canister Vacuum & 18" Orifice Carpet Tool
137 Vacuum with Tank Type/Canister Vacuum & 20" Orifice Carpet Tool
138 Vacuum with Tank Type/Canister Vacuum & 22" Orifice Carpet Tool
139 Vacuum with Tank Type/Canister Vacuum & 24" Orifice Carpet Tool
140 Wet Pick-Up with Tank Type Wet Vacuum & 12" Orifice Pick-Up Tool
141 Wet Pick-Up with Tank Type Wet Vacuum & 14" Orifice Pick-Up Tool
142 Wet Pick-Up with Tank Type Wet Vacuum & 16" Orifice Pick-Up Tool
143 Wet Pick-Up with Tank Type Wet Vacuum & 18" Orifice Pick-Up Tool
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
15.60
13.80
12.00
10.80
7.50
6.00
4.00
6.50
6.00
5.90
5.80
5.75
5.70
5.65
5.60
12.00
11.00
24.00
22.20
20.40
18.60
16.80
15.00
13.20
30.00
28.20
26.40
24.60
3,846
4,348
5,000
5,556
8,000
10,000
15,000
9,231
10,000
10,169
10,345
10,435
10,526
10,619
10,714
5,000
5,455
2,500
2,703
2,941
3,226
3,571
4,000
4,545
2,000
2,128
2,273
2,439
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
Page 48
``
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes
Sq. Ft.
Per Hour
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Carpet
144 Wet Pick-Up with Tank Type Wet Vacuum & 20" Orifice Pick-Up Tool
145 Wet Pick-Up with Tank Type Wet Vacuum & 22" Orifice Pick-Up Tool
146 Wet Pick-Up with Tank Type Wet Vacuum & 24" Orifice Pick-Up Tool
1,000
1,000
1,000
22.80
21.00
19.20
2,632
2,857
3,125
0
0
0
0
0
0
$0.00
$0.00
$0.00
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
36.00
30.00
24.00
36.00
30.00
24.00
6.60
3.00
16.80
15.60
14.40
13.20
12.00
10.80
9.60
8.40
9.24
40.20
34.80
30.00
25.20
19.80
1,667
2,000
2,500
1,667
2,000
2,500
9,091
20,000
3,571
3,846
4,167
4,545
5,000
5,556
6,250
7,143
6,494
1,493
1,724
2,000
2,381
3,030
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
Hard Floor Care
147 Apply Floor Finish using Mop
148 Apply Floor Finish using Lambswool Applicator
149 Apply Floor finish using Gravity-Feed Applicator
150 Apply Floor Seal using Mop
151 Apply Floor Seal using Lambswool Applicator
152 Apply Floor Seal using Gravity-Feed Applicator
153 Clean Baseboards with Manual Swivel Cleaning Tool & Handle
154 Clean Baseboards with Automatic Rotary Vertical Brush Machine
155 Damp Mop with 12 oz. Mop Head using Single Bucket & Wringer
156 Damp Mop with 12 oz. Mop Head using Double Bucket & Wringer
157 Damp Mop with 16 oz. Mop Head using Single Bucket & Wringer
158 Damp Mop with 16 oz. Mop Head using Double Bucket & Wringer
159 Damp Mop with 24 oz. Mop Head using Single Bucket & Wringer
160 Damp Mop with 24 oz. Mop Head using Double Bucket & Wringer
161 Damp Mop with 32 oz. Mop Head using Single Bucket & Wringer
162 Damp Mop with 32 oz. Mop Head using Double Bucket & Wringer
163 Damp Mop with 18" Flat Mop Head using Single Bucket & Wringer
164 Dry Buff/Polish with 175 rpm 12" Rotary Floor Machine
165 Dry Buff/Polish with 175 rpm 14" Rotary Floor Machine
166 Dry Buff/Polish with 175 rpm 17" Rotary Floor Machine
167 Dry Buff/Polish with 175 rpm 20" Rotary Floor Machine
168 Dry Buff/Polish with 175 rpm 24" Rotary Floor Machine
Page 49
``
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes
Sq. Ft.
Per Hour
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
3,030
4,000
5,882
8,333
9,091
11,111
12,500
9,091
10,000
12,500
14,286
17,910
13,953
16,438
19,672
22,222
4,545
6,667
8,333
10,000
12,500
16,667
25,000
33,333
50,000
200,000
1,250
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Hard Floor Care
169 Dry Buff/Polish with 350 rpm 17" Rotary Floor Machine
170 Dry Buff/Polish with 350 rpm 20" Rotary Floor Machine
171 Dry Buff/Polish with 350 rpm 24" Rotary Floor Machine
172 Dry Buff/Polish with 1000 + rpm 17" Rotary Floor Machine
173 Dry Buff/Polish with 1000 + rpm 20" Rotary Floor Machine
174 Dry Buff/Polish with 1000 + rpm 24" Rotary Floor Machine
175 Dry Buff/Polish with 1000 + rpm 27" Rotary Floor Machine
176 Dry Buff/Polish with 2000 + rpm 17" Rotary Floor Machine - Electric
177 Dry Buff/Polish with 2000 + rpm 20" Rotary Floor Machine - Electric
178 Dry Buff/Polish with 2000 + rpm 24" Rotary Floor Machine - Electric
179 Dry Buff/Polish with 2000 + rpm 27" Rotary Floor Machine - Electric
180 Dry Buff/Polish with 2000 + rpm 22" Rotary Floor Machine - Battery
181 Dry Buff/Polish with 2000 + rpm 17" Rotary Floor Machine - Propane
182 Dry Buff/Polish with 2000 + rpm 20" Rotary Floor Machine - Propane
183 Dry Buff/Polish with 2000 + rpm 24" Rotary Floor Machine - Propane
184 Dry Buff/Polish with 2000 + rpm 27" Rotary Floor Machine - Propane
185 Dust Mop with 12" Mop using Dust Treatment Chemical
186 Dust Mop with 18" Mop using Dust Treatment Chemical
187 Dust Mop with 24" Mop using Dust Treatment Chemical
188 Dust Mop with 30" Mop using Dust Treatment Chemical
189 Dust Mop with 36" Mop using Dust Treatment Chemical
190 Dust Mop with 42" Mop using Dust Treatment Chemical
191 Dust Mop with 48" Mop using Dust Treatment Chemical
192 Dust Mop with 60" Mop using Dust Treatment Chemical
193 Dust Mop with 72" Mop using Dust Treatment Chemical
194 Dust Mop with 63" Riding Machine Mop
195 Scrub with 175 rpm 12" Floor Machine that Requires Separate Wet Pick-Up
19.80
15.00
10.20
7.20
6.60
5.40
4.80
6.60
6.00
4.80
4.20
3.35
4.30
3.65
3.05
2.70
13.20
9.00
7.20
6.00
4.80
3.60
2.40
1.80
1.20
0.30
48.00
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
Page 50
``
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes
Sq. Ft.
Per Hour
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Hard Floor Care
196 Scrub with 175 rpm 14" Floor Machine that Requires Separate Wet Pick-Up
197 Scrub with 175 rpm 17" Floor Machine that Requires Separate Wet Pick-Up
198 Scrub with 175 rpm 20" Floor Machine that Requires Separate Wet Pick-Up
199 Scrub with 175 rpm 24" Floor Machine that Requires Separate Wet Pick-Up
200 Scrub with 350 rpm 17" Floor Machine that Requires Separate Wet Pick-Up
201 Scrub with 350 rpm 20" Floor Machine that Requires Separate Wet Pick-Up
202 Scrub with 350 rpm 24" Floor Machine that Requires Separate Wet Pick-Up
203 Scrub using One-Pass Machine with 12" Twin Cylindrical Brushes & Wet Pick-Up
204 Scrub using One-Pass Machine with 24" Twin Cylindrical Brushes & Wet Pick-Up
205 Scrub with 17" Automatic Scrubber that includes Wet Pick-Up
206 Scrub with 21" Automatic Scrubber that includes Wet Pick-Up
207 Scrub with 24" Automatic Scrubber that includes Wet Pick-Up
208 Scrub with 27" Automatic Scrubber that includes Wet Pick-Up
209 Scrub with 32" Automatic Scrubber that includes Wet Pick-Up
210 Scrub with 36" Automatic Scrubber that includes Wet Pick-Up
211 Scrub with 22" Automatic Scrubber that includes Cleaning Solution dosing,
Recycle, Rider Seat & Pick-Up
212 Scrub with 28" Automatic Scrubber that includes Cleaning Solution dosing,
Recycle, Rider Seat & Pick-Up
213 Scrub with 34" Automatic Scrubber that includes Cleaning Solution dosing,
Recycle, Rider Seat & Pick-Up
214 Scrub with 33.5" Automatic Scrubber that includes Cleaning Solution dosing, Recycle,
Rider Seat & Pick-Up Rider Operator Seat, Electric Program Control And Wet Pick-up
215 Spray Buff with 175 rpm 12" Rotary Floor Machine & Finish Restorer
216 Spray Buff with 175 rpm 14" Rotary Floor Machine & Finish Restorer
217 Spray Buff with 175 rpm 17" Rotary Floor Machine & Finish Restorer
218 Spray Buff with 175 rpm 20" Rotary Floor Machine & Finish Restorer
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
40.20
31.20
27.00
23.40
19.80
16.80
13.20
12.00
6.00
9.00
7.80
6.00
5.40
4.20
3.00
2.72
1,493
1,923
2,222
2,564
3,030
3,571
4,545
5,000
10,000
6,667
7,692
10,000
11,111
14,286
20,000
22,059
1,000
2.19
27,397
1,000
1.87
32,086
1,000
1.50
40,000
1,000
1,000
1,000
1,000
45.00
40.20
34.80
30.00
1,333
1,493
1,724
2,000
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
Page 51
``
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes
Sq. Ft.
Per Hour
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Hard Floor Care
219 Spray Buff with 175 rpm 24" Rotary Floor Machine & Finish Restorer
220 Spray Buff with 350 rpm 17" Rotary Floor Machine & Finish Restorer
221 Spray Buff with 350 rpm 20" Rotary Floor Machine & Finish Restorer
222 Spray Buff with 350 rpm 24" Rotary Floor Machine & Finish Restorer
223 Spray Buff with 1000 + rpm 17" Rotary Machine & Finish Restorer
224 Spray Buff with 1000 + rpm 20" Rotary Machine & Finish Restorer
225 Spray Buff with 1000 + rpm 24" Rotary Machine & Finish Restorer
226 Spray Buff with 1000 + rpm 27" Rotary Machine & Finish Restorer
227 Spray Buff with 2000 + rpm 17" Rotary Machine & Finish Restorer - Electric
228 Spray Buff with 2000 + rpm 20" Rotary Machine & Finish Restorer - Electric
229 Spray Buff with 2000 + rpm 24" Rotary Machine & Finish Restorer - Electric
230 Spray Buff with 2000 + rpm 27" Rotary Machine & Finish Restorer - Electric
231 Spray Buff with 2000 + rpm 17" Rotary Machine & Finish Restorer - Propane
232 Spray Buff with 2000 + rpm 20" Rotary Machine & Finish Restorer - Propane
233 Spray Buff with 2000 + rpm 24" Rotary Machine & Finish Restorer - Propane
234 Spray Buff with 2000 + rpm 27" Rotary Machine & Finish Restorer - Propane
235 Spray Buff with 2000 + rpm 22" Rotary Machine & Finish Restorer - Battery
236 Strip with 175 rpm 17" Rotary Floor Machine that Requires Separate Wet Pick-Up
237 Strip with 175 rpm 20" Rotary Floor Machine that Requires Separate Wet Pick-Up
238 Strip with 350 rpm 17" Rotary Floor Machine that Requires Separate Wet Pick-Up
239 Strip with 350 rpm 20" Rotary Floor Machine that Requires Separate Wet Pick-Up
240 Strip with Mop-On Chemical that Requires Separate Wet Pick-Up
241 Sweep with 8" Corn/Synthetic Broom
242 Sweep with 12" Push Broom
243 Sweep with 16" Push Broom
244 Sweep with 18" Push Broom
245 Sweep with 24" Push Broom
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
25.20
25.20
19.80
15.00
8.40
7.80
6.60
6.00
7.80
7.20
6.00
5.40
4.50
4.20
3.50
3.10
6.20
79.80
75.00
52.80
45.00
18.00
25.20
15.00
12.00
10.80
8.40
2,381
2,381
3,030
4,000
7,143
7,692
9,091
10,000
7,692
8,333
10,000
11,111
13,333
14,286
17,143
19,355
9,677
752
800
1,136
1,333
3,333
2,381
4,000
5,000
5,556
7,143
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
Page 52
``
LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes
Sq. Ft.
Per Hour
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
10,000
12,500
16,667
25,000
10,000
11,111
20,000
33,333
100,000
2,222
2,381
2,564
2,778
3,030
3,333
3,704
1,333
1,429
1,724
1,887
2,564
2,941
3,333
4,000
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Hard Floor Care
246 Sweep with 30" Push Broom
247 Sweep with 36" Push Broom
248 Sweep with 42" Push Broom
249 Sweep with 48" Push Broom
250 Sweep with 24" Push Sweeper Machine
251 Sweep with 30" Push Sweeper Machine
252 Sweep with 36" Rider Power Sweeper Machine
253 Sweep with 42" Rider Power Sweeper Machine
254 Sweep with 60" Rider Power Sweeper Machine
255 With Pick-Up with Tank Type Wet Vacuum & 12" Orifice Pick-Up Tool
256 With Pick-Up with Tank Type Wet Vacuum & 14" Orifice Pick-Up Tool
257 With Pick-Up with Tank Type Wet Vacuum & 16" Orifice Pick-Up Tool
258 With Pick-Up with Tank Type Wet Vacuum & 18" Orifice Pick-Up Tool
259 With Pick-Up with Tank Type Wet Vacuum & 20" Orifice Pick-Up Tool
260 With Pick-Up with Tank Type Wet Vacuum & 22" Orifice Pick-Up Tool
261 With Pick-Up with Tank Type Wet Vacuum & 24" Orifice Pick-Up Tool
262 Wet Mop & Rinse with 12 oz. Mop Using Single Bucket & Wringer
263 Wet Mop & Rinse with 12 oz. Mop Using Double Bucket & Wringer
264 Wet Mop & Rinse with 16 oz. Mop Using Single Bucket & Wringer
265 Wet Mop & Rinse with 16 oz. Mop Using Double Bucket & Wringer
266 Wet Mop & Rinse with 24 oz. Mop Using Single Bucket & Wringer
267 Wet Mop & Rinse with 24 oz. Mop Using Double Bucket & Wringer
268 Wet Mop & Rinse with 32 oz. Mop Using Single Bucket & Wringer
269 Wet Mop & Rinse with 32 oz. Mop Using Double Bucket & Wringer
6.00
4.80
3.60
2.40
6.00
5.40
3.00
1.80
0.60
27.00
25.20
23.40
21.60
19.80
18.00
16.20
45.00
42.00
34.80
31.80
23.40
20.40
18.00
15.00
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
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LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes
Sq. Ft.
Per Hour
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Stairways & Landings
270 Sweep with Push Broom
271 Dust Mop using Dust Treatment Chemical
272 Damp Mop with Mop Bucket & Wringer
273 Vacuum with Tank/Canister Vacuum
274 Vacuum with Back-Pack Vacuum
275 Vacuum with Upright Vacuum
150
150
150
150
150
150
4.50
3.60
5.40
4.50
3.15
5.85
2,000
2,500
1,667
2,000
2,857
1,538
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
21.00
0
0
$0.00
168.00
0
0
$0.00
Items
Ceiling Acoustical
276 Clean with Spray-On Chemical & Extension Handle
Ceiling
277 Wash Manually with Sponge using Ladder & Bucket
Light Fixture Diffusers
278 Remove & Clean in Ultrasonic Dip & Return
150
12.00
750
0
0
$0.00
150
3.00
3,000
0
0
$0.00
150
150
150
9.90
16.20
0.90
17.10
12.60
909
556
10,000
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
Light Fixtures
279 Damp Wipe with Trigger Sprayer & Cloth using Ladder
Overhead Services
280 Damp Wipe with Trigger Sprayer & Cloth using Ladder
281 Dust with Back-Pack Vacuum using Ladder
282 Dust with Duster & Extension Handle
283 Dust with Tank/Canister Vacuum using Ladder
284 Dust wit h Hand-Held Duster Vacuum using Ladder
1 Item
150
714
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LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes
Sq. Ft.
Per Hour
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Vents
285 Damp Wipe with Trigger Sprayer & Cloth using Ladder
0.50
0
0
$0.00
3.00
0
0
$0.00
0
0
$0.00
2.00
1.00
0
0
0
0
$0.00
$0.00
3.00
0
0
$0.00
Cubical Curtain
286 Cubical Curtain: Remove & Replace with Clean Curtain
Furniture, Upholstered
287 Furniture, Upholstered: Shampoo with Portable Machine
25
12.45
120
Garbage / Trash Cans
288 Wash with Pressure Washer
289 Wash with Special Can Mounting Sprayer System
System Light Bulbs / Tubes
290 Replacing Using Ladder
Mats
291 Fatigue: Wash with Pressure Washer
292 Walk-off: Mats, Wash with Pressure Washer.
36
36
3.02
3.02
715
715
0
0
0
0
$0.00
$0.00
120
120
120
120
120
3.24
3.96
23.98
36.00
12.02
2,222
1,818
300
200
599
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
Walls
293 Partition, Fabric: Vacuum with Back-Pack Vacuum K& 12" Orifice tool
294 Partition, Fabric: Vacuum with Tank/Canister Vacuum K& 12" Orifice tool
295 Wash Manually with Wall Mop, Extension Handle, Bucket & Wringer
296 Wash Manually with sponge, Bucket & Wringer using Ladder
297 Wash with Wall Washing Machine using Ladder
Page 55
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LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
OLD ISSA 310 CLEANING TIMES
Sq. Ft. Minutes
Sq. Ft.
Per Hour
Annual
Work
Days
Sq. Ft.
Of Area
Or Item
Annual Cost
Per Task
Windows
298 Wash with Brush, Squeegee & Bucket
299 Wash with High-Rise Extension Tools
300 Wash with Trigger Sprayer & Cloth
301 Interior & Exterior: Wash with Trigger Sprayer & Cloth
302 Interior: Wash with Brush, Squeegee & bucket
303 Interior: Wash with Trigger Sprayer & Cloth
304 Multiple Pane: Wash with Trigger Sprayer & Cloth
100
100
100
200
100
100
10.02
13.20
11.40
22.80
10.02
11.40
0.07
599
455
526
526
599
526
0
0
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
300
300
300
300
300
300
7.56
4.50
3.60
3.24
2.52
1.80
2,381
4,000
5,000
5,556
7,143
10,000
0
0
0
0
0
0
0
0
0
0
0
0
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
1 Pane
Walkway / Steps
305 Sweep with 8" Corn/Synthetic Broom
306 Sweep with 12" Push Broom
307 Sweep with 16" Push Broom
308 Sweep with 18" Push Broom
309 Sweep with 24" Push Broom
310 Sweep with 30" Push Broom
TOTAL ANNUAL LABOR BUDGET
$0.00
Source: Colin Butterfield, University of Victoria. Years before the ISSA time standards were changed.
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LB Cleaning Consulting Services
MODULE 9 Unit 9.3
Understanding Cleaning Processes and Estimating
Here is the result of the Universities 2002 survey.
The question was: Does anyone have basic info available just for university/college housing...i.e., residence halls,
apts etc. such as: Cost per SF. Productivity (SF per FTE per day).
Response from Alan Bigger October 29th 2004
UNIVERSITY
GSF CLEAN,
COMMENTS OR COLLEGE
RESPONSES
# 1.
22,092
# 2. 1 CUSTODIAN PER 100 RESIDENTS
# 3.
22,000
# 4.
17,895
# 5. BY FIXTURE
# 6. NO SYSTEM
# 7. CONSULTANTS
4,500 PER HOUR
( CONTRACTOR)
NET CLEAN
CLEANABLE
22-23,000
16,528
16,667
28-32,000
18-25,000
25,000
31,345
15,769
IS DURING SUMMER PROGRAMS
# 8.
Costs should then be calculated based upon the pay rates at the location in question. APPA has some data on
custodial services at colleges and universities.
If anyone wants to call me I would be delighted to share our experience. I can tell you that the supply costs for
residence halls, per square foot, are significantly higher than academic/administrative space.
All undergraduate and student residences cost us 15 cents a square foot for supplies, whereas
academic/administrative space costs us 9 cents a square foot (as of last fiscal year).
Productivity in residence halls is approx. 11,0000 cleanable square feet versus academic/administrative space which
is approx. 25,000 square feet (We still have the quaint notion that most tasks are completed every day). Our
environment is complicated in residence halls as we clean apartments of certain residents, we have chapels, and
actually have visiting quarters in every hall that are used somewhat like a motel (especially on weekends).
Another Reference Place
http://www.schooldude.com/
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LB Cleaning Consulting Services