ORIENTATION & REGISTRATION GUIDE 2007 TABLE OF CONTENTS UNIVERSITY VISION STATEMENT .................................................................................................... 2 WELCOME TO ORIENTATION & REGISTRATION .............................................................................. 3 ORIENTATION LEADER GUIDELINES ................................................................................................ 4 HELPFUL HINTS & SKILLS FOR THE OL ........................................................................................... 7 ASSISTING WITH PARKING ............................................................................................................... 9 WORKING IN THE OFFICE................................................................................................................ 11 ASSISTING WITH CHECK-IN............................................................................................................ 12 CAMPUS DISPLAY AREA ................................................................................................................ 14 CAMPUS ESCORT ASSISTANCE ....................................................................................................... 16 CAMPUS TOURS ............................................................................................................................. 18 FAMILY PROGRAM ......................................................................................................................... 22 FACILITATING STUDENT BREAKOUT SESSIONS ............................................................................. 23 Morning Breakout Session ................................................................................................ 23 Lunch Tables..................................................................................................................... 26 Afternoon Breakout Session ............................................................................................. 27 FOCUS ON CAMPUS LIFE ............................................................................................................... 28 Parents............................................................................................................................... 28 Students............................................................................................................................. 29 COFFEE & CONNECTIONS............................................................................................................... 32 EVENING ACTIVITIES ..................................................................................................................... 33 Offenhauer ........................................................................................................................ 33 BG Bash ............................................................................................................................ 34 Movies at the Union .......................................................................................................... 34 On Call ............................................................................................................................. 34 Emergency Procedures...................................................................................................... 35 ACADEMIC ADVISING LOCATIONS (DAY 2) ................................................................................... 36 ACADEMIC ADVISING INFORMATION ............................................................................................. 37 DAY TWO INFORMATION DESK ..................................................................................................... 38 INTEREST SESSIONS AND EVALUATIONS ....................................................................................... 39 DISPLAY AREA SEND-OFF ............................................................................................................. 41 FREQUENTLY ASKED QUESTIONS .................................................................................................. 43 Questions about Residence Life and Dining Services ...................................................... 43 Questions about campus/community life .......................................................................... 45 Questions about safety and parking .................................................................................. 47 CAMPUS RESOURCE GUIDE (LISTED ALPHABETICALLY) ............................................................... 49 UNIVERSITY POLICIES & PROCEDURES ......................................................................................... 54 ICE BREAKERS … ........................................................................................................... APPENDIX A CONTINUUM ACTIVITY (STUDENT FOCL) ..................................................................... APPENDIX B CAMPUS TOUR MAP ....................................................................................................... APPENDIX C KARAOKE INSTRUCTIONS .............................................................................................. APPENDIX D STUDENT HEALTH INSURANCE ...................................................................................... APPENDIX E -1- UNIVERSITY VISION STATEMENT ORIENTATION & REGISTRATION GUIDE 2007 Bowling Green State University aspires to be the premier learning community in Ohio, and one of the best in the Nation. Through the interdependence of teaching, learning, scholarship and service we will create an academic environment grounded in intellectual discovery and guided by rational discourse and civility. Bowling Green State University serves the diverse and multicultural communities of Ohio, the United States and the world. This vision is supported by: An extensive portfolio of distinctive undergraduate programs, focused master's and specialist degrees and a select number of nationally recognized doctoral programs; Scholarly and creative endeavors of the highest order; Academically challenging teaching fully connected with research and public service; Innovative academic planning that focuses on society's changing needs, student outcomes and the appropriate integration of technology; An educational environment that develops culturally literate, selfassured, technologically sophisticated, productive citizens who are prepared to lead, to inspire and to preserve the great traditions of our democracy. Core Values of BGSU The Core Values to which the University adheres are: Respect for one another Cooperation Intellectual and spiritual growth Creative imaginings Pride in a job well done -2- WELCOME TO ORIENTATION & REGISTRATION! ORIENTATION & REGISTRATION GUIDE 2007 Introduction Welcome to the 2007 Orientation & Registration team! You were selected because we have confidence in your abilities as a campus leader and representative of Bowling Green State University. Remember that you play an important part in making the Orientation & Registration experience a positive one for incoming students, their parents, and guests. This manual is designed to give you important information about being an Orientation Leader (OL) and an in-depth look into the specific programs that you will be assisting with this summer. You are not expected to memorize all the information in this manual, but please do take time to familiarize yourself with the different components. Each night, consult the rotation schedule to ascertain your responsibilities for the next day, and please review the sections in the manual that correspond with your responsibilities. You will carry your manual with you at all times during the program, so you will always have a great source of information at your fingertips! The Orientation & Registration Staff Jodi Webb ....................................... Associate Dean of Students Julie Snyder .................................... Interim Coordinator of Orientation Deb Helm ....................................... Administrative Assistant Jaye Baum-Gangwer ...................... Publications Specialist Kelly Rifenbark .............................. Graduate Intern, Family Programs Coordinator Jennie Lee ....................................... Graduate Intern, Student Staff Supervisor Shane Lewis ................................... Student Programming Coordinator Chelsea Obrock .............................. Reservations Assistant Shamrock Showler ......................... Reservations Assistant The Orientation & Registration staff will be available at most times throughout the day in either Olscamp Hall or the Student Union. If for some reason you are unable to contact a member of the Orientation & Registration staff, the Office of the Dean of Students (301 BTSU, 2-2843 or 2-0353) will always have a staff person available during business hours. -3- ORIENTATION LEADER GUIDELINES ORIENTATION & REGISTRATION GUIDE 2007 The first thing to remember about being an OL is that you are here for the students and their guests. As you may remember, making the transition to university life can be a stressful, anxiety-filled time. Many of the Orientation & Registration participants you come in contact with will have questions and concerns that they will expect you to address. Since you will be in the proverbial spotlight, there are a few guidelines you need to keep in mind. Personal Appearance The Orientation & Registration Staff polo should always be worn while you are working. The dress code for OLs is casual, but presentable. Khaki (tan) or black chinotype shorts, khaki (tan) or black chino pants or capri pants, or khaki (tan) or black skirts should be worn with your polo. Cut-offs, sweat shorts, jeans, jean shorts, or items with holes, cuts, etc. are not allowed. Your OL shirt should be clean and wrinkle-free and only be worn at Orientation & Registration events (not at off-campus establishments). Also, please do not smoke when you are working with Orientation & Registration participants. If you do smoke, do it in an area that does not interfere with Orientation & Registration. DO NOT wear articles of clothing that represent a specific BGSU organization. As an OL, you are here to represent the whole university. Part of that may include encouraging students to "get involved," but we want to be sure to let them know about the wide range of co-curricular opportunities BGSU has to offer. Vocabulary Orientation & Registration is a time when we strive to represent the University in a positive light and avoid negativism. Of course, this includes steering clear of profane and distasteful language, but there are also some other word choice and conversation issues you should consider: Certain words such as boys, girls, and kids, are NOT appropriate terms to use when talking with or around Orientation & Registration participants. This is a function of our goal to transition these students into a university community that will treat them as adults. This process starts with you, so using words such as men, women, and even students is a much more acceptable way to refer to our participants. Along these lines you should also try your best to use terms such as residence halls or halls, instead of dorms. Try to remember to address the students when talking. Sometimes parents might get ambitious and start talking over the student. Because the student is ultimately the one who will be responsible for the information once they get here, we want to be sure to answer their questions and concerns, too. Don’t assume that our guests know what you are talking about. They are learning all sorts of new things while they are here and they may get confused unless you clarify your meaning. You should also be careful not to use acronyms that may make no sense to those who are unfamiliar with our campus. The abbreviations that we throw around will be unfamiliar to our participants. Please try to use the full name of buildings, offices, student organizations, courses, etc. For example, the "Rec" is actually called the Student Recreation Center. This may seem like a strange request, but our guests will already have enough concerns without having to feel like we are speaking a foreign language. -4- ORIENTATION & REGISTRATION GUIDE 2007 Making a Good Impression The Orientation Leader (OL) is an official representative of Bowling Green State University. As an OL, you may be one of the first members of the BGSU community that the participants have a chance to interact with "face to face." Consequently, the way you present yourself will directly reflect the image of both the Orientation & Registration program and the University. Your enthusiasm, energy, caring attitude, outgoing personality, and positive outlook will have a lasting impression on students and their guests. The following are some suggestions for ways that you can help promote the BGSU community! Be Early: Plan to be at all sessions 15 minutes early. Our motto is “to be early is to be on time, to be on time is to be late and to be late is unacceptable!” This is especially important during the fast-paced Orientation & Registration program, because your presence is crucial to the smooth operation of each session. Please let your supervisor(s) know IN ADVANCE (at least 24 hours) if you anticipate any problems being on time on a particular day. Be Enthusiastic: Enthusiasm is contagious. If you show you are enthused, participants will do the same. Your energy level can affect the participants by helping them decide that they are glad to be at Orientation & Registration. We realize that you cannot make people want to be here, but you can let them know that you are excited to be a part of the BGSU community and that you want to be here. Be Positive: We encourage you to share your experiences with the incoming students, but please try your best to remain positive. This does not mean you need to lie to them. You can be honest without telling personal horror stories. Stories about how much you hated a particular instructor, or how a certain office gave you the run around, are not appropriate topics of conversation. This also applies to questions you may get about sensitive or controversial topics. For example, if a parent asks if there is crime on campus, you might focus your answer around the fact that we have services like the campus police and student escorts to combat instances of crime. You can always refer them to the display area in the Union Ballroom or the appropriate office for more specific answers. As always, use your best judgment. Be Accurate: Participants count on you as an accurate resource. If you do not know or are unsure about an answer to a question, it is better to tell people that you are not sure and that you will find out. Then get back to them with accurate information. This is especially important in academic areas, because there are so many differences in the requirements of every major, department, and/or college. Utilize your resources when you get tough questions. Contact specific university staff members, consult a university catalog or other resources, or find another member of the Orientation & Registration staff. Make sure to follow up with every person! If you tell someone you will get back to them, write down their name and question and make sure you find them later to tell them what you were able to find out about the issue. -5- ORIENTATION & REGISTRATION GUIDE 2007 Be Polite: The main thing to remember here is that not all Orientation & Registration participants will be "happy campers.” You will more than likely encounter frustrated individuals who may be demanding more than you are capable of providing. Regardless of their attitudes, remain polite. The best way to handle their concerns is to tell them that you will do everything you can to see that their issues are addressed. If they have problems you cannot solve, please do not hesitate to refer them to one of the coordinators, or fulltime staff members. Be Prepared: While we realize that during training, you could never learn everything there is to know about being an Orientation Leader, there are certain things you can do to be sure you are prepared for each session: Please try to get enough sleep each night so that you will be refreshed the following morning. Even though our program probably starts earlier than you are used to being out of bed, we want our guests’ first impression of you to be alert and friendly. Use your manual wisely. Please be fully informed about your schedule each day and your corresponding responsibilities outlined in the manual. You may want to check your rotation schedule frequently to be sure you are not forgetting about a particular duty. It might be helpful to write your personal schedule out in a way that is easier for you to interpret, for your own reference. Also, be aware of what information is provided in the manual so that you do not spend time seeking out an answer that has been right with you all along. Keep yourself organized. Make sure when you leave your room in the morning that you have your manual, nametag, cell phone and/or watch, and anything else that you need for the day. Ask questions. If you are feeling uncertain about a part of your job or how to handle a situation with a student, ask someone, whether it be a fellow Orientation Leader, a coordinator, or a full-time staff member. We are all on the same team, shooting for the same goal. Remember, there are no stupid questions! Be Flexible: Being an OL is a unique opportunity. It involves being an integral part of a very busy program and includes handling a number of last minute details that come up throughout the day. Expect that the staff will call on you to assist with tasks such as running errands, retrieving information, stuffing packets, and moving furniture to set-up for a session. This expectation is particularly relevant in your role as an Office Worker or Floater. Your cooperation and understanding with respect to this will be greatly appreciated. You will spend a great deal of time assisting with Orientation & Registration this summer, so please let us know if there is anything we can do to help you. We want this to be a positive and fun experience for everyone involved, including the wonderful OL staff! Note: Please remember that all of these also apply to being a part of a team and interacting with colleagues as well as with students and parents. Nothing is better than working with people you enjoy being with! -6- HELPFUL HINTS & SKILLS FOR THE OL ORIENTATION & REGISTRATION GUIDE 2007 Giving Directions One important task you will do quite often this summer is to give directions. Often, our participants will need your help to find their way around campus. When this occurs, the most ideal thing to do is walk them there personally. If that is not possible, you can either try to find someone else to escort the student or family member or give them clear directions. Here are some tips that might help you give better directions. Use a Campus Map Always use a campus map as a starting place. Participants will have received 2 maps in their packet when they checked in. Most people understand directions better if they can follow along a route that you point out on their map. It also assists them in identifying landmarks and buildings that will help them find where they want to go. Repeating Information Once you have gone through the step-by-step directions (preferably, by showing them on their map), repeat the directions until you are sure the person understands. It also never hurts to have the participant repeat the directions back to you. Try not to be condescending or get frustrated with this process. It may be the 27th time you have told someone how to get to the Student Services building, but it may be the first time that particular person has asked anyone. Clear Language This goes back to the issue of using acronyms that may be foreign to our Orientation & Registration participants. Using building acronyms might confuse people when they see the actual building names on signs. Also, many people will not be familiar with what the Greek letters stand for on the fraternity and sorority houses. Telling them to turn left at Beta Theta Pi means nothing to them if they don't know the Greek alphabet. Remember that this is probably their first time on campus, so you need to assume they need explicit instructions. Campus Telephones Often, participants may need to talk directly to someone from a specific campus department. If you are relatively close to that office, you should escort them there. However, some people will need to speak to someone from an office located on the other side of campus; therefore, you should take them to the nearest campus phone. Let them know how to use a campus phone (by dialing 2 and then the last 4 digits of the number, or 4-XXXX for a room in Offenhauer). If you don't know the number of the office they wish to call, make sure to have them dial '0'. You may also refer them to the Display Area in the Union Ballroom, staffed from 8:00-9:30am Monday - Thursday, or to the Bowen-Thompson Student Union information desk on the 1st floor. NOTE: The office they wish to speak with may already be scheduled to facilitate a session on the information they are inquiring about (e.g., housing info, or dining services info). Check the schedule to see if this is the case. -7- ORIENTATION & REGISTRATION GUIDE 2007 Answering Questions Answering questions is the single most important part of being an OL. You will do this even more than giving directions. It is important to remember a few simple tips that will help you do this effectively. Active Listening Since our participants are unsure of their new environment, you should do your best to give them your undivided attention. Try not to be distracted while they are speaking to you. Maintaining eye contact and reassuring them with non-verbal feedback are two ways to remain focused. Listen for Content It is very important when people are asking you questions to figure out exactly what they are asking. If they are confused, they may not know how to phrase their question appropriately. A good way to be sure you know what they are asking is to paraphrase what they have said and repeat it back to them. You can also try asking them key questions in order to clarify what they want to know. Resources The answers to some of the questions asked of you may be found in the resources they received. If so, help them find the information there. The object here is not to make the person feel silly for asking you something they could have looked up for themselves. Therefore, phrases like, "If you had just taken the time to look in your catalog before asking me," are not appropriate ways to handle these situations. The goal is to show them where they can find the information in case they need to find it again at a later time. -8- ASSISTING WITH PARKING ORIENTATION & REGISTRATION GUIDE 2007 The OL position is vital to the smooth flow and positive environment of Orientation & Registration. Parking Assistants are the first people that our guests will see and have the opportunity to give warm and welcoming first impressions to all the orientation participants. While the participants may not seem grateful for your warm welcome, it will put them in a more receptive mood, making the job for other OLs much easier. Where to be: If you are assigned the first parking shift, you will need to report to the Offenhauer front desk by 6:15am so that you can meet your partner, pick up the parking materials located behind the Offenhauer Hall front desk, and be at your parking post in Lot 7 by 6:30am If you are assigned to the second parking shift, you should be out in the lot by 8:00 or 8:30am (depending on your rotation). You may want to bring a water bottle with you, as you will be standing outside for about 2 hours. Pick-up the following items from the Offenhauer front desk to take with you to your parking post: Parking Permits Orientation & Registration Schedule Pen & Paper 2 Walkie-talkies In case of rain, please grab appropriate rain gear. When you arrive at your parking post, please make sure all barricades and signs directing traffic are in the appropriate places. What to do: There will be two OLs staffing the parking area at a time. One of you will be at the entrance of Lot 7. You will direct incoming drivers into the lot and: WELCOME them to BGSU Give them their parking pass and tell them to place it on their dashboard: front left corner Direct them to the next OL who will show them where to park. This OL will keep them from parking in a metered space, a disabled space, or a space that is reserved at all times. Inform participants to leave their overnight materials in the car – residence hall check-in does not begin until 4:30pm of their first day of Orientation. Current commuter students are not allowed to park in Lot 7 during Orientation and Registration. If they insist, take down their license plate number and report it to Parking and Traffic. The second OL should be halfway down the lot to help point out a parking space, answer any questions participants may have, and make sure they don’t need any extra assistance. You should also keep an eye out for those who may have left their lights on so that we can make an announcement in the check-in area if necessary. Please write down the license plate number and let a staff member inside know via walkie-talkie or at the end of your shift. -9- ORIENTATION & REGISTRATION GUIDE 2007 NOTE: Traffic may get a bit backed up on the street, but don’t get nervous. You’ll be fine. If it starts to be too much to handle just try to move traffic a little more quickly by giving them their parking pass and telling them to read the parking pass carefully. Handicapped parking: Handicapped parking is in Lot J, the gated lot adjacent to the Bowen-Thompson Student Union. Parking attendants are to direct people interested in handicapped parking to Lot J. Contact Julie or Jodi via walkietalkie to provide handicapped participants with an appropriate parking pass at the check-in table. If one of you needs to leave your parking post, please make sure that someone is always handing out Parking Permits and directing traffic into the lot at the entrance. If you are leaving for longer than a restroom break, please let Julie know via walkie-talkie so that she can send someone else out to help. Overflow parking: If Lot 7 overflows, one of you will need to move to the adjacent parking area, Lot 8, where you will direct traffic into the lot and give guests their Parking Permits. You should stand at the entrance on North College, since this area is where people will be directed. The other OL will stay at the entrance to Lot 7 and direct traffic down to the overflow space Lot 8. You should convey to participants that another OL will be at the Lot 8 entrance to greet them and give them their pass. If guests receive a ticket during any Orientation & Registration program, they should notify one of the Orientation & Registration staff or call our office at 2-0353. We will be unable to help guests who have parked in handicapped spaces, handicapped meters, or "reserved at all times" parking spots. NOTE: Write down the plate numbers of people who are not Orientation & Registration guests, yet insist on parking in the lot. They will be ticketed. End of your shift: The first shift is over when the second shift arrives to relieve you. Do NOT leave until the next shift arrives. The second shift is over at 10am If you have the last parking shift, please remember to remove the yellow parking barricades at the end of your shift so that participants can successfully exit the parking lot at the end of the day. - 10 - WORKING IN THE OFFICE ORIENTATION & REGISTRATION GUIDE 2007 There will be times that are assigned on the rotation schedule for OLs to work in the OL Office (306 BTSU). We expect that this will be a time to accomplish some administrative tasks of your own and also to work on projects that Orientation staff need assistance with. What to do: Web Portal Shells – Spend time updating your Web shells by entering into the system the names of the students who participate in your breakout groups. It will be expected that your list of names is updated every two weeks. This can be done from any computer, either in the OL office or elsewhere on campus. We ask that if you are entering names during your office time that you do it from the OL office so that you can be reached if additional projects arise. Stuffing Packets – Each week, there will be additional student packets that need to be stuffed. Please do so as you were instructed during training. Pay close attention to detail and organization of the packets when adding in new packets or labeling. Re-stock the office – Be sure that all office and packet stuffing supplies are available and well stocked. Projects – Check daily for postings in the office, in your mailboxes, or from the orientation staff for other projects that need your assistance. - 11 - ASSISTING WITH CHECK-IN ORIENTATION & REGISTRATION GUIDE 2007 Your role in assisting with Orientation & Registration check-in is very important. You will be one of the first BGSU representatives that the students and their guests meet. At this time, you will explain what they can expect during their Orientation & Registration experience. Providing a good first impression sets the mood for the participant’s experience at the program. Where to be: Arrive in the OL Office (306 BTSU) by 6:45am to stow your personal belongings and check your folder to see if there is any information for you. Report to the Ballroom entrance by 6:50am. What to do: There will be three teams assisting with check-in. One team will be Escorting, one team will be stationed at the Check-In Table, and another team will be stationed at the Check-In Line. Check In Table: Checking in will be the first thing that Orientation & Registration participants do after they have parked their cars. They will arrive at the Union Ballroom and form two lines. Deb and her assistant will check in participants and confirm reservations on a daily roster. All participants must check in with Deb first. She will determine whether they are confirmed for the day of their arrival and whether they must take placement tests, confirm their college and major, and give them other critical information. Three OLs, located at the Ballroom entrance, will hand students their assigned Orientation & Registration information packets, and explain as briefly as possible the contents of the package: University Course Catalog (handed out separately from packet) 2 BGSU maps Group Breakout assignment indicated on the label Meal tickets (for students and parents) 2 Orientation & Registration schedules (parents and students not always together) Student Affairs brochure (handed separately from packet) First Year Student Questionnaire (handed separate from packet) Surveys: The OL member who is not assisting at the check-in table, as described above, will be stationed on the far side of the ballroom. This OL will collect completed First Year Student Questionnaires from the students. At the conclusion of your shift (approx. 9:45am), return all completed surveys to Julie at the check-in table outside of the Ballroom, and return pencils and other supplies to the storage closet. Check In Line: One OL will be stationed by the Bookstore and another stationed at the backdoors of the Union closest to the check-in table. These two OLs will greet and guide students and parents into the building and to Deb’s check-in table. There will be one OL working the nametag table, and the fourth OL will float throughout the display area to answer questions, pass out bags, or assist Deb as needed. - 12 - ORIENTATION & REGISTRATION GUIDE 2007 As participants are waiting in line to receive their Orientation & Registration packets, you should greet and welcome them to BGSU. Introduce yourself (explain your OL position and that you are a student), and allow the participants to introduce themselves as well. After introductions are made, offer the following suggestions as to what they can do before the Olscamp Welcome. Display Area: In the Union Ballroom, there will be a display area with various campus departments and offices. Encourage participants to explore the various displays and speak with representatives from each department. Displays will be staffed from 8:00-9:30am Monday-Thursday. Campus Tours: Tours will depart from the Union Ballroom at 8:45, 9:00, and 9:15am and will end up in 101 Olscamp at 9:40am in time for the BG and You: Changing the World by Degrees meeting. Placement: At 7:15am, two OLs will escort students (once they have checked in) from the check-in table to the mathematics and writing placement testing lab in 025 Hayes Hall. At 7:30am, two more OLs will escort another group of students for placement testing. After escorting the initial groups, return to BTSU to continue escorting late-arriving students. Honors Escorting: Group B will ALWAYS be with the Honors Students and will be sent first. The OL who is assigned to group B will escort the Honors students and guests to their meeting in 219 Olscamp at 8:15am. Students and guests will attend a session from 8:30-9am. At that time, the group will be split and guests will be escorted to attend an optional informational session in 213 Olscamp. Some guests may choose to return to the BTSU or go straight to Olscamp 101. Once the group is settled at 8:30am, return to the Ballroom. During the AM breakout session, inform Honors students that they will meet in Olscamp room 119 for the afternoon breakout session. Notes: As it gets busy, you may have to greet multiple groups to avoid backing up the check-in process. You also may need to assist Deb, Chelsea, and Shamrock with “special situations” and unexpected arrivals. It is essential that parents and students understand that they must check in at Deb’s table. If they do not, we have no confirmation of their arrival. OLs working the check-in line will need to actively engage the students and parents. This is a time when being outgoing is important. Being seen sitting around is inappropriate. It is essential that OLs are seen as actively engaged in the process. This sends a positive first impression to our new guests. It may be the 7th time you have worked the line, but it is the first time our guests have checked in. Eating at any of the check-in stations is unacceptable. Appropriate times and options for breakfast will be discussed during training. It is possible that the two line workers will be pulled to do other jobs such as assist in explaining the packets if the line is extremely backed up, or to work the display area as guides and resources for answering questions. Line workers will be pulled to escort late guests to Olscamp for the opening session soon after 9:30am. - 13 - ORIENTATION & REGISTRATION GUIDE 2007 CAMPUS DISPLAY AREA Campus Display Area: BTSU Lenhart Grand Ballroom Time: 8:00 - 9:30am and 11:30 a.m - noon Monday – Thursday. Location: Bowen-Thompson Student Union Lenhart Grand Ballroom Intent: This event precedes the opening session at 9:45am and gives guests a chance to find out about University programs and services. Approximately 30 offices will be represented at the Campus Display Area this year. Content: As an Orientation Leader, you should have a knowledge of which departments are located in the Campus Display Area so that you may make referrals, answer questions, and guide participants to the appropriate displays. If you are assigned to the Campus Display Area on Monday morning, one of your responsibilities will be to set the boxed display materials on each table by 7:00am in order for offices to assemble their displays by 8:00am. It is not unusual for guests to ask questions for which you do not know the answer; however, in such a case you should do your best to refer the guest appropriately. Departments Participating in the 2007 Campus Display Area: Air Force ROTC- Cameron Jackson Army ROTC- LTC Marilyn DeWalt Band Activities- Pat Evans Bowling Green Convention and Visitation Bureau- Wendy Stram BG Experience- Lynn Houtz Campus Activites/Dead of Students – Marie Feehan and Ruby Bell Campus Ministry Team- Lia Ricci-Sons Center For Multicultural & Academic Initiatives- Manny Pomales, Jr. Counseling Center- Stefani Hathaway Dining Services - Todd Shayler Education Abroad- Nicole Myers Greek Affairs- Karri Moore Main Street BG- Earlene Kilpatrick Office of the Chief Information Officer/ITS- Dave McCoy Parking Services- Stacie Enriquez - 14 - ORIENTATION & REGISTRATION GUIDE 2007 Public Safety- Sgt. John Shumaker Recreational Sports- Cathy Swick Residence Life- Christine Shaal Residential Computing Connection- Sean Ward Springboard- Pam Pinson Student Health Insurance- Barb Hoffman and April Batove Student Health Services/Wellness Connection- Barb Hoffman Student Legal Services- Rod Fleming Student Publications- Tonya Whitman Student Union- Aronda Thomas UNIV 100- Jodi Webb University Libraries- Kate Najacht *Note: If you are aware that a booth in the Display Area is not staffed by 8:00am, you should contact Julie ASAP. You should also contact Julie if you are aware that a display in the Multi-Purpose Room is not staffed (Tuesday through Friday). Please see the list of Display Area Send-off (Multi-Purpose Room) participants on page 41. ** The names listed above are the staff contacts for each of the tables, but not necessarily the name of the staff member who will be staffing the display. - 15 - CAMPUS ESCORT ASSISTANCE ORIENTATION & REGISTRATION GUIDE 2007 Another important responsibility you will have as an OL is escorting participants to various locations across campus. Many participants will be unfamiliar with the campus layout and building locations, and will rely on you to get them from place to place. Where to be: In most cases, you will be escorting participants from one building to another. You will need to be at the initial location at least 15 minutes before your participants need to be at their next location, to allow adequate time to gather your group and walk to the next building. The location to gather your group should be convenient and not obstruct other events taking place simultaneously (i.e. Check-in). When you escort your group, one OL should be at the front of the group, and the other OL should be toward the back to walk with any participants who may fall behind. What to do: If you are gathering participants in a crowded area, one OL should stand in the place where you will be gathering participants. The other escort should make an announcement similar to the following: “Attention Orientation & Registration participants: it is now time to walk to (Olscamp Hall) for (the morning Welcome session.) Please gather (at the doorway) so we can make our departure. Thank you.” The announcer should then usher people to the departure spot. When it appears everyone has gathered, begin your journey to your destination. Walk at a pace that gets participants to their destination on time, but keep in mind that not everyone will walk at a college student’s pace. You may need to slow down if you sense that your group is having difficulty keeping your pace. At several points throughout the day, it is possible you will be picking up the group at the same location you dropped them off, in order to escort them to the next session (for example, to and from Olscamp). If this is the case, be sure to let your group know that you will be back to pick them up at the end of the session. If someone else will be escorting them to their next session, be sure to indicate that as well. Note: When OLs escort participants to their Academic Meetings after the Academic Foundations session, there is a specific order that the participants will be excused, because some colleges are in buildings located farther from the Union than others. After the academic meeting, students and parents are separated. This separation should be conveyed to participants when you bring them back to Olscamp. Parents will be going to Olscamp 101 for Focus on Campus Life and students will attend the afternoon breakout session in the same Olscamp room location as their morning breakout. - 16 - ORIENTATION & REGISTRATION GUIDE 2007 Campus Escort from the Union Ballroom (Academic Foundations) to Academic Meetings: Order 1 2 3 4 5 6 7 8 # of OLs 1 1 2 2 2 2 2 0 College TECH MUS EDHD BUS HHS UPAS PRE ASC * Location 105 Tech Bldg 1031 Moore Musical Center 115 ED 1007 BA 219 OLSC 316 BTSU (Alumni Room) 308 BTSU (McMaster Room) 206 Union Theater *The ASC group will be dismissed and escorted last by Jodi or Jennie. Campus Escort from the Academic Meetings to Olscamp Hall @ 3pm: When escorting participants to Olscamp Hall, bring parents and guests to Olscamp 101 for the Focus on Campus Life session and send the students to their original morning breakout rooms. One of the two OLs who previously escorted students and guests to the Health and Human Services academic meeting, and two Day 2 OLs assisting with FOCL, will meet Arts & Sciences students at the Union Theater, and rooms 201A & B BTSU at 3:15pm to escort them to Olscamp Hall. Campus Escort for 4:45pm Meetings: Kohl Escort: These individuals will guide those students and parents attending the Chapman Community (007 Kohl) and Partners in Context and Community (006 Kohl) meetings from the Olscamp Lobby. Student Athlete Escort: These individuals will guide those students and parents attending the Student Athlete Meeting (210 University Hall) from the Olscamp Lobby. - 17 - ASSISTING AT THECBAMPUS URSARTTOURS ABLE ORIENTATION & REGISTRATION GUIDE 2007 One of the first activities that Orientation & Registration participants may choose to participate in is the Campus Tour. The tour focuses mainly on academic departments and some services; the Office of Residence Life will conduct tours of McDonald Hall and Greek Affairs will conduct tours of the Chi Omega house between 9:00-11:30am on the second day. Where to be: You should arrive in the dining side of the Union Ballroom 15 minutes before your tour is scheduled to leave. The tour will be leaving from the Union Ballroom (202A) at staggered intervals; one tour group will leave at 8:45am and give a 45-minute tour; the other pair will leave around 9:00am and give a 30-minute tour. Julie will make an announcement about 5 minutes before each group leaves. An extra tour will be given at 9:15am if it is necessary, however this tour should only last approximately 25 minutes to ensure that the tour group is on time for the Welcome meeting in Olscamp 101 at 9:45am All tours end in Olscamp 101. What to do: When you and your partner have gathered your tour group for your designated departure time, you may begin your tour. Follow the tour guidelines listed below and the tour route in Appendix C. You will be giving the tour together, so rely on each other for filling in the information gaps that you may have. Make sure to cover and give a thorough explanation of each building and add the fun facts between stops as needed. Note: Try to limit the number of people in your tour group to around 20. This may mean that you and your partner have to give separate, solo tours. You should use the time in the Union Ballroom and as you are walking from one stopping point to another throughout the tour to get to know your tour group participants. Be sure to introduce yourself (name, year in school, major, your position as an OL), and ask the participants some questions as well: Name Hometown Any siblings at BGSU? Any parents/family members who are veteran parents of BGSU student? Campus Tour Route: 1. Start outside the Bowen-Thompson Student Union Remodeled in January of 2002 Cost: $35 million Features: o Food court with various food stations where students can use their meal plans o Black Swamp Pub, Starbucks, Wendy’s, & Bowling Greenery o Movie theater that seats over 200 o Bookstore o Stamper’s Print/Copy Shop o Peregrine Gift Shop o Lounges - 18 - ORIENTATION & REGISTRATION GUIDE 2007 o 24 hour Computer Lab Office Space: o Office of Student Life/Office of the Dean of Students o Office of Campus Involvement/ Office of Student Activities o Off-Campus Student Center o Student organization work space o Meeting rooms Lenhart Grand Ballroom 2. Walk to the BGSU Seal, which is located in the middle of Old Campus. Traditions of the Seal o If you pass to the right of the seal, you will do well in your classes o If you pass to the left of the seal, you take your chances o If you kiss your partner on the seal at midnight under a full moon you will be married Williams Hall o History, Political Science, and Sociology Offices Prout Chapel o Non-denominational chapel o Alumni often come back to get married o Used for organizational purposes Shatzel o Philosophy, Romance Languages, Ethnic Studies, and Women’s Studies Administration Building o Registration and Records, Bursar, Office of Financial Aid, and the College of Arts & Sciences West Hall o Interpersonal Communications, Telecommunications, the BG News, the Key yearbook, two radio stations, and BG 24 News Family and Consumer Science Building o Family and Child Development, Textiles and Clothing, and Interior Design McFall Center o Admissions, President’s Office, Academic Affairs, and the Graduate College South Hall o Film Studies and Theatre departments o Disability Services and Legal Services Hanna Hall o Geography Department o Lillian Gish Theater o Women’s Center University Hall o Academic Enhancement o Two theaters: Eva Marie Saint Theatre Joe E. Brown Theatre Moseley Hall o Study Skills Center o Math & Stats Tutoring Center o Writing Center o BG Experience - 19 - ORIENTATION & REGISTRATION GUIDE 2007 Fun Fact : When Bowling Green State Normal College started classes in 1914, the tuition for students was free . The word “Normal” was dropped in 1929. Fun Fact: In 1940 the senior graduating class buried a time capsule under a tree in ‘old campus.’ It is to be opened in the year 2015, 75 years from its burial date; however, there is one small problem: no one seems to know which tree it is buried under. 3. Use the sidewalk that you took to the Seal and pass between Moseley and University Hall. Stop behind the Education Building, across from Chilly’s Convenient Store. Education Building o College of Education and Human Development o BGSU began as a normal college, which is one that trains teachers Commons o Buffet-style dining center o Chilly’s Convenience Store o Public Safety/Campus Police Station o Parking and Traffic East Hall o English and American Culture Studies departments Fun Fact: The first year students could vote in a state or national election on campus was in 1978 inside Commons dining hall. 4. Follow the sidewalk past East Hall, stopping on the ramp of the Eric Jerome Library. Carillon Park o Old Football Field o Clock tower marks the old 50-yard line o Cleveland Browns held their first practice here and adopted their colors from BGSU Conklin o Career Center/Student Employment o The Center for Multicultural & Academic Initiatives o The Office of Residence Life o Counseling Center Fraternity Row o Location of most male Greek organizations and some female houses Jerome Library o 2 million volumes on 9 floors o Houses the largest Popular Culture collection in the United States o Photocopiers, study booths, and a university computer lab o Ohio Link 5. Continue along the ramp, passing Memorial Hall. Stop at Ridge St. Memorial Hall o Anderson Arena where basketball, volleyball, and other special events take place o Air Force and Army ROTC programs Fun Fact: The largest crowd ever at Anderson Arena was 5,918, on January 16, 1971, for the Falcon’s Men’s Basketball win over Miami of Ohio. Moore Musical Arts Building o The College of Musical Arts o Two large concert halls o Over 70 practice rooms - 20 - ORIENTATION & REGISTRATION GUIDE 2007 o Professional recording studio o Instrument repair shop Student Health Center o The College of Health and Human Services o Wellness Connection o Provides office visits and consultations o Insurance Office 6. Walk towards the closest doors of Olscamp, near The Thinker statue. Main classroom building o Each classroom has computers, projection screens, VCRs, and is equipped for distance learning o No offices located in this building, only classrooms! Lead them to Olscamp room 101 after answering questions and thank them for coming to BGSU. Note: It is important that all guests arrive at Olscamp Hall, room 101, no later than 9:40am. Please cut the tour short if you are running behind. - 21 - FAMILY PROGRAM ORIENTATION & REGISTRATION GUIDE 2007 Parents and family members are important participants in the Orientation & Registration program. Time: 10:30 - 11:30am on every Day 1 of the program. Location: Olscamp 101 Intent: The intent of the Family Program is twofold. First, parents and family members will separate from their students and reflect on their family transition as their son or daughter begins at BGSU. Second, they will listen to presentations from Financial Aid, the University Bursar, and the Student Health Service. Two OLs are assigned to the parents and guests for every Orientation & Registration session. One parent leader, as indicated on the rotation schedule, will go to Olscamp 101 at 10:30am and staff the table located in front of room 101, to answer general questions of family members and assist Jodi as needed. The second parent OL will remain in the Ballroom to complete the survey collection process, clean up the Ballroom, and assist Julie with late arrivals. Between 10:45am - 11:00am, this OL will head to Olscamp to join the Family Program and assist with questions at the table outside of room 101. At the conclusion of the Residence Life session, parent OLs will dismiss the group and escort participants to the BTSU Ballroom for lunch. - 22 - FACILITATING STUDENT BREAKOUT SESSIONS ORIENTATION & REGISTRATION GUIDE 2007 Several Orientation & Registration sessions are designed to allow new students to meet one another, to learn about transitions they may face, and to have specific questions answered from a student’s point of view. Three of these sessions are titled: Morning Student Breakout, Lunch Table, and the Afternoon Student Breakout. As OLs, you will serve as facilitators during these three sessions. Morning Breakout Session Time: 10:30-11:30am on Day 1 of each program Location: Olscamp Hall rooms (119, 120, 121, 203, 206, 209, 211, 225, 227, 229). Before heading to the breakout rooms, Orientation Leaders must assemble a crate with materials (portfolios, Advising Handouts, evening programs promotion flyer, and RCC CD’s) for the morning breakout session from Olscamp 106. At this time you should take the materials to your breakout room and set up the room for your session. You should be at the Morning Welcome in Olscamp 101 by 10:10am to introduce yourself. You will then meet and escort your groups to your assigned breakout room as they are excused. Intent: This session will allow students to become acquainted with their Orientation Leaders and other members of their groups. Through activities and discussion, students will be introduced to each other and expectations of their first semester at BGSU. Content: The morning breakout session includes four tasks. These tasks are: introductions and icebreakers, distributing orientation portfolios, discussing expectations of the first semester at BGSU, and addressing orientation program questions. Introductions (30 minutes): Please follow these guidelines: Provide a brief welcome to the group and introduce yourself. Allow students to offer brief introductions of themselves. Students should share their name, major, and hometown. You may also have them name a favorite (movie, ice cream, song, TV show, etc.) As students introduce themselves, check them off of your group attendance sheets. Choose one or two brief icebreakers to conduct with the group. Suggestions can be found in Appendix A. Portfolios (10 minutes): Orientation Leaders will distribute the orientation portfolios to each member of the group. At this time they will explain the importance of the portfolio and how it should be used during Orientation & Registration and throughout their years at BGSU. Inform students that the portfolio should be used to store all of their Orientation & Registration information. They should keep this with them during all of the sessions. Many sessions will reference and utilize this portfolio. - 23 - ORIENTATION & REGISTRATION GUIDE 2007 Encourage students to bring their portfolios back in the fall. It is intended to store all of their academic information and records throughout their college career. Give students suggestions for how to label their tabs (e.g., general education, college information, involvement opportunities, etc.). Distribute and briefly review the Academic Advising Handout. Inform the group to keep this in the portfolio. Encourage students to write their name on the card inside the portfolio. Draw students’ attention to the evening programs flyer and encourage them to attend the events. Distribute the Residential Computing Connection CD and encourage students to view it. * Note: If you have Honor students, you must also ensure that honors students are ready for their Honors advising appointment by reinforcing the following: HNRS 201: Intro to Critical Thinking-- All Honors students-except for those participating in GeoJourney- need to register for HNRS 201: Intro to Critical Thinking during their first fall semester. This class fulfills the Honors seminar requirement, a Social and Behavioral Science credit, and the BGeX “values” requirement. Students who drop this class will be dropped from the Honors Program. GeoJourney students will take a modified version of HNRS 201 (HNRS 300 for 2 credits) while on the road. ENG 112H: Varieties in Writing-- Honors students who place into ENG 112 are strongly encouraged to take this class during the fall semester as it is a prerequisite for A&S 250H. Students should read all of the descriptions regarding the various topics in ENG 112H prior to meeting with their Honors advisor (that means before various icebreakers). Extra copies of these descriptions will be available for review during the breakout time. 1. Students who place into ENG 110/111 must take that class during the fall semester or they will not be able to take A&S 250H in the spring at which point the student would be dropped from the Program. 2. Students who are waiting for AP results on the English Literature or English Language test, should carefully consider whether it is likely that they will receive a 4/5 on the test and thus receive ENG 112 credit. Students may wish to go ahead and schedule for ENG 112 and drop it once results have been published or they will need to add it if they don’t receive a 4/5. It is not our plan to contact students after AP results have been posted to determine whether they want to change their schedule. Students should identify 4-6 additional Honors courses that interest them. Learning Community-- There is still space in the Honors Learning Community for both members and non-members of the Honors Program. Non-members of the Honors Program should have a strong academic history and a desire to live in a community that respects the needs of its students to study and learn outside of the classroom. The fee for living in the Honors Learning Community is $150/semester. Both Honors and non-Honors students who are interested should contact Amy Davidson at 419-372-8504. Honors students will be given a survey that they are encouraged to complete during their breakout session. Surveys should be collected by the Orientation Leader and left in Olscamp 217. It is important that Honors students stay in Olscamp 217 until all academic advising appointments have been completed. - 24 - ORIENTATION & REGISTRATION GUIDE 2007 Choose one of the following (15 minutes): The BGSU Student: This activity is intended to help students focus on what they hope to gain from their experience at BGSU, as well as questions, concerns, and fears they have. Ask them to take 5 minutes to come up with: At least one question they have about their first semester At least one experience they hope to have in their first semester At least one skill they hope to gain in their first semester At least one expectation they have for their first semester After the 5 minutes is up, ask students if anyone would like to share what they wrote. If no one would like to share, have a list of your own prepared that you can share to get the conversation rolling. Process with the students where they might go to gain the skills, experience, and answers they are looking for, and your experience with the accuracy of the expectations they have. Question & Answer: This is the time for you to answer any questions the participants have about being a student at BGSU. You might consider asking them to write a question or topic down on a piece of paper, collecting the questions, and randomly choosing one to read. This approach might be less intimidating for shyer participants. The students will be looking to you as a role model, so while you are encouraged to speak honestly from experience, remember to set a positive example. If you are unable to answer a question, do your best to direct the participant to an appropriate resource. Your Own Creation: Come up with an activity on your own that gets the participants thinking about their first year and gives them a chance to get answers they need. Program Questions (5 minutes): If any time remains, open up the session to address any questions students may have regarding the program schedule. Orientation Leaders may also use this time to inform students of later portions of the schedule (evening activities, day 2 workshops, program sendoff). General questions may also be addressed, time permitting. You MUST be done with this breakout session by 11:30am so you can have enough time to escort your group to the Residence Life/Dining/Greek Affairs session in Olscamp 101. Commuter students and families will gather in the lobby outside of Olscamp 101 to be escorted to the commuter student meeting in BTSU room 201A at 11:30am. Note: At the conclusion of the AM breakout session, inform the group that they will return to the same room for the afternoon breakout session. Encourage them to note the room # on their schedule. Honors students will be in Olscamp 119 for the afternoon breakout session. - 25 - ORIENTATION & REGISTRATION GUIDE 2007 Lunch Tables Where to be: Unless you are escorting participants from the Residence Life Presentation (as indicated on the rotation schedule), you should be in the Union Ballroom by 12:15pm. Parents and students will be arriving anytime after 12:30pm. As participants move through the buffet line, please direct students to their group seating area, and family members to their designated locations. Tables will be marked by colorful letters (B-G-S-U-F-A-L-C-O-N), identifying group locations. When you arrive at your table, distribute common reading information for each student in your group and have a seat to wait for your students. What to do with Students: Lunch is a time for new students to continue interacting with you and other group members. The discussion over lunch should be fairly informal and can address some of the questions students may have about the difference between high school and college academics, and opportunities for involvement both in an out of the classroom. Bowling Green Mayor John Quinn will also be present at lunch each day to meet new students and parents. You may want to start the “table talk” by asking your student group any of the following questions: Why did you choose BGSU? Why did you choose your major? (If you are working with undecided students, ask them about their interests) What makes you most nervous about starting college? What are you most excited about? You may also want to use questions from the Campus Conversations book. What to do with Parents: If you are working with the parent group, you will escort all participants back from the Office of Residence Life Meeting. Find a seat among the parents and allow them to ask you questions regarding your personal experience at BGSU. The Mayor of Bowling Green will be circulating in the ballroom to meet parents and answer questions they may have. Note: Staff lunch tickets will be placed in your mailboxes weekly and are only to be used during the lunch that you eat with students or parents (when you are scheduled to be with a group for lunch). - 26 - ORIENTATION & REGISTRATION GUIDE 2007 Afternoon Breakout Session Time: 3:30-4:30pm on Day 1. Location: Olscamp Hall breakout rooms (119, 120, 121, 203, 206, 209, 211, 225, 227, 229). Orientation Leaders will escort students and parents to Olscamp Hall after the Academic Meetings. Orientation Leaders must direct parents to Olscamp 101 and students to the breakout room they attended during the Morning Breakout Session. Intent: The aim of this session is to introduce students to faculty members outside the classroom setting and allows students to have academic questions answered by a direct source. With faculty leading the Afternoon Breakout Session, it is the goal that students will begin building relationships with faculty members and feel more comfortable approaching them during their college career. Content: During this session, you and a faculty member will lead an interactive discussion that encourages students to think about academic expectations and transitions between the high school and college classroom. Please remember that the faculty members are the primary facilitators for this session, and you are there in a supporting role. At the conclusion of the breakout session, please advise students to reconnect with parents in the Olscamp Lobby. Olscamp Student Breakout Rooms: Letter Group B G S U F A L C O N Morning Breakout 217 Olscamp-Honors Meeting 120 Olscamp 121 Olscamp 203 Olscamp 206 Olscamp 209 Olscamp 211 Olscamp 225 Olscamp 227 Olscamp 229 Olscamp - 27 - Afternoon Breakout 119 Olscamp 120 Olscamp 121 Olscamp 203 Olscamp 206 Olscamp 209 Olscamp 211 Olscamp 225 Olscamp 227 Olscamp 229 Olscamp FOCUS ON CAMPUS LIFE ORIENTATION & REGISTRATION GUIDE 2007 Parent Focus on Campus Life (FOCL) Time: 3:30-4:30pm on Day 1 of each program Location: Olscamp (101) and Parent breakout rooms in the Business Administration building rooms (100, 101, 102, 103, 104, 105, 106, 111, 113, 115). Facilitators and Orientation Leaders will escort parents/guests from Olscamp 101 to breakout rooms following the FOCL video. Intent: This session is designed to provide parents and family members of incoming students with a realistic overview of campus life and expose them to opportunities and experiences their student may face at BGSU. Focus on Campus Life will stress the importance of parents communicating effectively with their students about these issues. Content: The program will consist of two sessions. In the first session, parents and family members will view a campus life video that will present them with various experiences that their student may encounter throughout their first year at BGSU. During the second session, parents will be escorted to small breakout rooms where a discussion will be lead by the staff facilitator. Session One (20 minutes): Kelly will welcome the audience and introduce the session. Parents and family members will then watch a 13-minute Focus on Campus Life video. Once the video is complete, facilitators and Orientation Leaders will lead small groups of parents to the breakout rooms located in the Business Administration building. Session Two (40 minutes): The staff facilitator will address parents and family members by introducing the purpose for the small group discussion. The staff member and Orientation Leader should then introduce themselves to the audience. The Parent Handbook should be distributed at this time. The facilitator initiates dialogue related to campus life, or topics addressed in the video. If the audience has no questions, the facilitator and Orientation Leader should refer to the discussion questions located in the staff member’s FOCL Facilitation Manual. When answering questions it is important to address all questions accurately and appropriately. When unable to answer a question, it is critical to direct the individual to the appropriate resource, or make a commitment to find the information and follow up with the participant at a later date. At the conclusion of the session, please advise parents to reconnect with their students in the Olscamp Lobby. Your Role: During the parent version of Focus on Campus Life, the staff facilitator should serve as the primary resource to parents. The Orientation Leader will be available and capable of addressing questions directed specifically toward them, but will not be expected to facilitate the session. - 28 - ORIENTATION & REGISTRATION GUIDE 2007 The goal of the session is for the parents and family members to discuss concerns about helping their student transition to BGSU. If your discussion begins to resemble a question and answer session, please refer them to Coffee and Connections at 7 p.m. in 308 Bowen-Thompson Student Union. One or two questions is normal and to be expected during this session. Please speak from your personal experience at BGSU and remain positive. We want the parents to come away from the session with a well-rounded perspective of what their student’s life may be like at BGSU. Student Focus on Campus Life (FOCL) Time: 6:45-7:45pm on Day 1 of each program Location: BTSU Theater (206) and BTSU Conference rooms (208, 307, 309, 314, 315, 316, 318, 409, 423). Orientation Leaders will escort students to the Theater from the Ballroom after dinner. Intent: This session provides incoming students with a realistic overview of campus life at BGSU. By utilizing the experiences of current students, it will present different student issues, challenges, and successes that may be encountered in the first year experience. Through the presentation and discussion of these experiences, students will have a better idea of what to expect upon arrival to BGSU in the fall. Content: The program will consist of three sessions: a video, a panel, and a breakout discussion. Video (20 minutes): Students will be seated in the theatre and Jennie will introduce the session. Pens will be stored in the Theater. Pass them out to participants in attendance, as they will be encouraged to write down questions that they have as the video is shown. Orientation Leaders will be seated among the orientation participants, spread out evenly through the audience. Students will view a video featuring clips of student interviews that highlight specific experiences during the first year. This video includes the following topics: College Life: Information about what students can expect to gain from college and opportunities for involvement outside of the classroom. Diversity: What diversity means on campus and how to be open-minded and respectful. “The Party Scene”: Explanation of the choice students have whether or not to go to parties, how to stay safe on campus, and alternatives to alcohol. Residence Life: Some thoughts on roommate conflicts and homesickness. Academics: An overview of the differences between high school and college classes, what to expect from college courses, and how to succeed academically. Panel (15-20 minutes): At the conclusion of the video session, 4 Orientation Leaders (L, C, O, and, N) will sit on a panel, which Jennie will facilitate. The purpose of the panel will be to open up the floor to questions pertaining to the topics covered in the video. It should get students geared up for a more in-depth discussion during student breakout sessions. - 29 - ORIENTATION & REGISTRATION GUIDE 2007 When the video ends, Jennie will give the students an additional minute to write down any questions, and then ask for any written questions to be passed to the end of each row. The OLs not on the panel will collect the questions and bring them to the panelists. Jennie will distribute the questions evenly amongst the panelists, as much as possible. One OL will read a question and answer from his or her personal experience. Before another question is read by the next OL, the other 3 OLs will have the opportunity to add their thoughts. Depending on the number of written questions, Jennie will restrict the time allotted to each question, so please remember to be succinct with your answers and not to repeat what has already been said. Also, please use your discretion and do not read any questions that you deem inappropriate or irrelevant. If all written questions are answered before the 20 minutes is up, the floor may be opened for other questions. If there are no other questions, you may move immediately into the breakout sessions. If there are questions remaining at the 20-minute mark, Jennie will encourage those questions to be brought up in the student breakout sessions. Breakout Sessions (20-25 minutes): Following the panel, Orientation Leaders will accompany students to their assigned breakout rooms for a small group discussion. This will provide an opportunity for students to get a more in-depth look at the topics addressed in the video than a panel format allows. Guidelines for an activity that you may facilitate during this time are as follows. Of course, you are encouraged to make this time your own, but please stick to the topics covered in the FOCL video. Setting the Ground Rules: Remind your students that this is a safe place, where everyone is respected and people are encouraged to share their opinions, experiences, and thoughts. Let students know that they only need to share information that they feel comfortable sharing. Encourage students to keep what information is shared during this discussion between the group members. Conversation Starters: Did you think the video was realistic? Did you gain any useful insights or information from the panel? In the video and panel, was there anything that stood out to you or surprised you? In the video and panel, was there anything you could relate to? What are some of your fears and concerns? What are you looking forward to? Continuum Activity Identify one side of the room as the agreement side and the opposite side as the disagreement side. Tell the students that they are to go to the location in the room that accurately reflects how they feel about the statement. If they are in total agreement, they should be near the “agreement wall;” if they are in total disagreement, they should be near the “disagreement wall.” If they are somewhat undecided, stand somewhere in the middle. The more polarized the student feels, the closer to a wall he or she should stand. Give them an example. Read a prompt, found in Appendix B, and instruct the students to react by standing according to how they feel. Ask the students to consider some of these questions: (1) How does seeing where they are standing as compared to others makes them feel? (2) What factors, assumptions, or expectations drove their reaction? (3) What sorts of questions, concerns, and/or excitements did this statement call up for them? - 30 - ORIENTATION & REGISTRATION GUIDE 2007 Go over the corresponding explanation and talking points (in your own words) listed in Appendix B and answer any questions. **At the beginning of your breakout session, please ask for all pens to be passed in. Student FOCL Union Breakout Rooms: Letter Group Evening FOCL Breakout B G S U F A L C O N 206 BTSU 208 BTSU 307 BTSU 309 BTSU 314 BTSU 315 BTSU 316 BTSU 318 BTSU 409 BTSU 423 BTSU - 31 - COFFEE & CONNECTIONS ORIENTATION & REGISTRATION GUIDE 2007 Time: 7-8 p.m. on Day 1 of the program Location: 308 Bowen-Thompson Student Union Intent: The goal of Coffee and Connections is to provide parents and family members different perspectives on the academic environment and campus climate of BGSU from current faculty, staff, and students. Content: This session is a Q&A panel format with a 15-minute video introduction. The panel will consist of two faculty members, a student affairs representative, a Student Health Service representative, and an Orientation Leader. There will be a facilitator for the session from either the Office for the Dean of Students or Residence Life. Panel seating will be in the front of 308 for the panel members. The facilitator of this session will have a microphone to field questions from parents and family members in the audience. Your Role: You and the other members of the panel should be seated at the front of the room in the tall chairs for this session. Each member of the panel will introduce him or herself and briefly explain his or her role at BGSU. Please share things you are involved in as well as where you have lived during your time at BGSU. Members of the audience may direct their questions to the panel in general, or to a specific panel member, such as the Orientation Leader to get an answer from a student perspective. For questions that are not directed at a specific member of the panel, the facilitator will direct who should respond to the question. Please speak from your personal experience and remain positive while answering. - 32 - EVENING ACTIVITIES ORIENTATION & REGISTRATION GUIDE 2007 Time: 8:00pm – 11:00pm on Day 1 Location: Offenhauer Hall Lounge, 105 Offenhauer Hall West, BTSU Theater (206), the Student Recreation Center, and Offenhauer Hall floors. All Orientation Leaders with evening responsibilities must initially meet at the Offenhauer Hall Front Desk at 8:00pm Intent: These evening activities allow students the opportunity to interact with Orientation Leaders, Academic Advisors, and their peers in an informal setting. Content: The evening activities occur in the locations listed above. Different activities are available in each of these locations and the responsibilities of the Orientation Leaders vary depending on the area. Orientation Leaders who are on duty will be available to answer questions, assist with activities in Offenhauer, direct students to activities within the building, and walk through the building to check on residents. These leaders must remain in Offenhauer for the remainder of the night. Offenhauer Hall Academic Advisor Q & A: Academic Advisors will be available from 8:15-9:15pm in conference room 105 Offenhauer Hall West to facilitate group Q&A in preparation for academic advising on Day 2. The hall computer lab will also be available for access to the online course catalog as students prepare for advising. Offenhauer Hall Activities: Wide-screen TV, Ping Pong, Pool Tables, Board Games/Card Decks, Playstation 2, and other group activities will be available in Offenhauer lounge. Orientation Leaders will circulate throughout the lounge to engage participants in these activities and conversation. Two Orientation Leaders should set up the CD player and games in Offenhauer Hall. Note: (OLs working will use their own music CDs to play). Set up includes: Play Station 2 games Pool table supplies (balls, sticks, racks etc.) At least one Orientation Leader should be present in the Offenhauer Lounge at all times once activities are underway. This is also a time to do some informal assessment of the Orientation & Registration program. As you have conversations with participants, try to incorporate some of the following questions: What has been your favorite part of Orientation & Registration? What questions do you still have? Is your experience meeting your expectations? How can we improve the program in the future? - 33 - ORIENTATION & REGISTRATION GUIDE 2007 Offenhauer Breakdown: o Please be sure that the lounge areas are clean, the furniture is in place, and the CD player, game basket and equipment are returned to storage behind the Offenhauer front desk before you finish for the evening. o Gather and put away all games in Offenhauer room (TBD). o Take an inventory of all games. Report any damages or losses. “Welcome to BG Bash” at the Student Recreation Center: Recreation Center Escort: The Student Recreation Center will be open to Orientation & Registration participants until 10:00pm on the evenings of Day 1. An Orientation Leader will gather and escort interested participants to and from the Recreation Center and Offenhauer Hall as needed. Meet at Recreation Center 7:50pm or as soon as possible, to help Recreation Staff set up. o Although the Recreation Staff may assist with the set up of tables, and activities, they are not responsible for the complete set up. OLs are responsible to make sure games, karaoke, etc. are set and ready to go before participants arrive. o We have use of the closet outside of the basketball courts for storage of such materials as badminton supplies, games, the karaoke machine, and Concessions’ cash register. Ask a manager to open the closet for you once you arrive at the SRC. Two basketballs, a volleyball, and ping-pong balls and paddles must be signed out of the Pro Shop by a Leader or Jennie, Kelly, or Shane. The person who signs out the supplies must provide an ID and be responsible for seeing that they are returned to the Pro Shop at the end of the night. If participants want to take any additional materials out of the Pro Shop, they are responsible for doing so themselves. The karaoke machine should be set up in the lounge area outside of the basketball court. Instructions for karaoke set-up are located in Appendix D. One Orientation Leader will write down the name of the acts wishing to participate. There should ALWAYS be at least one leader running the machine and activity. Be sure to rotate karaoke duty periodically to give each OL a break. Have the sign-up for “BG’s Got Talent” available for students near the karaoke activity, and leave in Shane’s mailbox the following day. “Welcome to BG Bash”: Breakdown: o Thoroughly clean all areas used by participants. o Bring any trash concerns to the attention of the SRC staff. (This can happen throughout the night as well.) o Put away and properly store the karaoke machine. o Take inventory of all games and report any broken or missing items. o Return borrowed items to the Pro Shop. Movies at the Union Union Escort: “We Are Marshall” will be shown in the Union Theater beginning at 9:00pm every Day 1 of the program. The Union escort will gather and escort interested participants from Offenhauer Hall to the Union Theater at 8:50pm You may stay at the Union Theater and watch the movie or return to the Offenhauer Lounge to assist with evening activities. On Call: Orientation & Registration participants may be on the floors and in their rooms instead of participating in the formal evening activities. Two Orientation Leaders will be on call each - 34 - ORIENTATION & REGISTRATION GUIDE 2007 evening to conduct rounds to ensure resident safety and communicate with these participants. They will also be contacted if a situation arises during the night. On Call OLs will conduct rounds through the occupied floors of Offenhauer Hall two times each evening: 8:45 & 10:45pm During these rounds, you should do the following: o Communicate with participants who may be hanging out in their rooms. Ask about their day, ask if they have any questions, and encourage them to join the evening activities. o Check Offenhauer signage and replace any damaged or missing signs. o Check for propped bathroom and exterior doors. o Confront any situations that are not in compliance with Orientation & Registration and BGSU policies and regulations. When a problem arises during the night, the On Call OLs will be contacted to respond to the situation. Contact information for the On Call OLs will be given to the Conference staff member located in Offenhauer. Emergency Procedures The Student Recreation Center: o For First Aid/CPR/AED: Contact the SRC staff at the main desk. o For Tornado/Weather: Read posted signs. The shelter is in the hallway by the Pro Shop in the interior of the SRC. o Fire: Please locate the nearest emergency exit for evacuation. o Please note that the PA system in SRC is available for emergency announcements. - 35 - ACADEMIC ADVISING LOCATIONS ORIENTATION & REGISTRATION GUIDE 2007 Orientation & Registration – Day 2 Advising Information Arts & Sciences BTSU 201 (Sky Bank) Business Administration BA - 2nd floor lounge Education & Human Development Education 2nd floor rooms: 201, 202, 203, 205 Health & Human Services Health Center 102 Musical Arts Moore Musical Arts Center 1031 Technology Technology Building 102 Pre-Major Advising BTSU 315 (Anderson) UPAS BTSU 316 (Alumni) - 36 - ACADEMIC ADVISING INFORMATION ORIENTATION & REGISTRATION GUIDE 2007 All students will meet with an academic advisor while at Orientation & Registration. Students will also seek advice from academic advisors throughout their years at BGSU. Usually, they will be assigned a specific advisor who they should consult when they have academic concerns. All first year students are required to meet with an academic advisor prior to registering for fall and spring classes. Here is some general information about how each college handles their advising. College of Arts & Sciences - 205 Administration Building (2-2015) The College of Arts & Sciences has over seventy majors within twenty-two departments and two schools. There are college-wide general advisors that can be reached in the College Office. Students who have declared a major are encouraged to schedule appointments with a faculty advisor in the student’s major area. College of Business Administration - 371 Business Administration Building (2-2747) All students may seek advising in the college office. Students can make appointments by stopping by or calling. For those who have selected an area of specialization, they will be assigned a specific faculty advisor from their department of specialization. College of Education & Human Development - 365 Education Building - (2-7372) The Undergraduate Student Services Office is the central office in charge of advising for the college. This office has some college wide advisors that are available to any student in the college, but students are always encouraged to go to their individual departmental advisor. College of Health & Human Services - 102 Health Center (2-8242) The majority of first year students receive their advising from one of the staff members in the College Advising Center. All majors have specific admission requirements (e.g. 2.5 GPA, “C” or higher in specified courses). Once students gain admission to their desired program, they receive advising from a faculty member in that program. The programs in this college are rigorous and competitive and students are encouraged to work closely with advisors. College of Musical Arts - 1031 Moore Musical Arts Center (2-2181) The college office handles all the advising for this college. Students will need to be seen on an individual appointment basis by contacting the department secretary. Students must have successfully completed an audition to be admitted to this college. College of Technology - 102 Technology Building (2-7581) First year students are assigned an advisor in the Program Services Office. At the end of the freshman year, students are transitioned to a faculty advisor/mentor in their individual program of study. Pre-Major Advising - 101 University Hall (2-8943) Each undeclared student is assigned an individual advisor. These advisors will discuss general education requirements, help students explore major and career options, and assist with declaring a major. The University Program for Academic Success (UPAS) is housed within the Office of Academic Enhancement. These students will be advised with the Pre-Major Advising group during Orientation & Registration. - 37 - Day 2 Information Desk ORIENTATION & REGISTRATION GUIDE 2007 On Day 2, Orientation & Registration participants will be engaged in a range of activities. Participants will most likely have questions regarding the location and content of these sessions. To allow participants a place to go to have their questions answered, OLs will staff an Information Desk outside the Multipurpose Room. Where to be: As with most of your duties, you need to arrive 15 minutes before you are scheduled to staff the information table. If you have the early shift beginning at 8:30am, you will need to stop by the OL workroom (306 BTSU) to pick up the Information Desk materials. These materials include: Academic Advising Locations/Contact List List of Offices/Services in Multipurpose & Ballroom Campus Map(s) Student Evaluations & Box Parent Evaluations & Box Golf pencils for evaluations What to do: You will be assisting Orientation & Registration participants by answering questions. Keep in mind that the advising sessions for College of Arts & Sciences, UPAS, and Premajor students will take place in the Union, and some students may have questions about registering for classes. In addition, some participants may have questions about where to eat Day 2 for breakfast or lunch; try to encourage them to grab food in the Falcon’s Nest on the first floor of the Union. You should bring along your manual resource in case you need phone numbers and names. In addition to being a resource for participants, you will distribute and collect student and family program evaluations as they enter and leave the Multipurpose Room Send-Off. See p. 40 for instructions. - 38 - INTEREST SESSIONS & EVALUATIONS ORIENTATION & REGISTRATION GUIDE 2007 Where to be: Report to the information table outside of BTSU 207. If you are working the first shift you will first pick up two laptops from Jaye in BTSU 301. You will also pick up incomplete participant evaluations from the tray in the grad office and blank interest session evaluations from Shane’s desk. If your shift begins at 10:00am, obtain these materials from the OL finishing their shift. What to do: There will be 3 different times when interest sessions will be taking place: 8:30am, 9:30am, and 10:30am. During these sessions it will be your job to ensure the presenters are set up and distribute evaluations. Please arrive 5 minutes before the start of each session to make sure each presenter is at the correct location. Give the presenter the blank evaluations. Ask the presenter to please collect the evaluations at the end of the presentation, and let them know that you will back at the conclusion of the session to retrieve them. If the presenter must leave before you get to the room, ask them to leave the evaluations in the room for you to collect. At the conclusion of each session, one OL will go to each of the three rooms in which the interest sessions had been held and collect the evaluations, while the other will stay stationed at the information table. If another person will be coming in to present in the next time slot, wait for that person to arrive and explain the evaluation process again. During your down time at the table, you will enter written comments from participant evaluations into a laptop (see p. 40 for instructions) or complete other duties as assigned. Be sure to return evaluations to the appropriate files in the grad office, and the laptop to Jaye at the conclusion of the last shift. What Are the Interest Sessions? It is critical for you as an Orientation Leader to know when and where each session is located so you can arrive 5 minutes before each session. Below is a list of each Interest Session that will take place and the time and place where it will occur. 8:30am Session: University Bookstore and Textbooks (University Bookstore 2nd Floor BTSU) SMART Program (208 BTSU) Technology on Campus (207 BTSU) 9:30am Sessions: BG1 Card (207 BTSU) Greek Life at BGSU (318 BTSU) “Coaching” your BGSU Student (208 BTSU) 10:30am Sessions: BG1 Card (207 BTSU) University Dining Services (318 BTSU) Career Center (314 BTSU) - 39 - ORIENTATION & REGISTRATION GUIDE 2007 Participant Evaluation Process Orientation Leaders are responsible for inputting and organizing the written comments from the student and family evaluation forms. Please follow the steps below to ensure this process runs as smoothly as possible. If you have any questions or concerns, see Shane or Kelly. 1. Orientation Leaders that are stationed at the information table (“Info Desk” on the rotation) located outside of the Multipurpose Room on a Day 2 will collect the student and family evaluation forms. Please be sure to keep the student and family evaluation forms separate. 2. At the end of the shift, the Orientation Leaders that collected the evaluation forms will take the forms to the grad student office in 301. Place the evaluations in the trays labeled “Incomplete Student Evaluations” and “Incomplete Family Evaluations.” Incomplete simply means the written data has yet to be entered. 3. There will be two laptops kept in the grad student office, which will be available for inputting the written comments from the evaluation forms. Orientation Leaders covering Day 2 interest sessions (“Interest/Evals” on the rotation) will take the forms from “Incomplete Student Evaluations” and “Incomplete Family Evaluations” and laptops to the information desk outside of room 207. They will enter the comments throughout their time at the table. a. There will be two folders on the computers’ desktops labeled “Student Evaluations” and “Family Evaluations.” Within those folders will be separate Microsoft Excel files for each question of the evaluation. The Orientation Leaders will input the data according to theme. 4. Any evaluation forms that have not been entered should be taken back to the grad office and put in the proper tray. Completed evaluation forms (those whose data has been entered into the Excel spreadsheets) should also be taken to the grad office and put in the trays labeled “Completed Student Evaluations” and “Completed Family Evaluations.” 5. During downtime/office time, Orientation Leaders should continue to enter the written comments from the incomplete evaluation forms. There are two computers the OL workroom (306 BTSU) that can be used. Again, please save any completed work in the appropriate folder. 6. Comments need to be organized by theme (orientation leaders, breakout sessions, academic advising, Campus Display Area, etc.). Each theme will be accessible as a tabbed worksheet at the bottom of the Excel spreadsheets. 7. Again, see Shane or Kelly with any questions or concerns. - 40 - DISPLAY AREA SEND-OFF ORIENTATION & REGISTRATION GUIDE 2007 UNIVERSITY SERVICES DISPLAY Time: 8:30am – 1:00pm on Day 2 of each program Location: BTSU Multi-Purpose Room (BTSU 228) Intent: The Multi-Purpose Room is the last stop new students will make during 2007 Orientation & Registration. This will provide an official send-off for program participants. Content: The University Services Display will be available for program participants as they conclude their orientation visit. New students can receive their permanent BGSU photo ID’s and take care of any business they may have with the offices present. New students will sign a Welcome to BGSU banner in the Multi-Purpose Room as their official last act and send-off from Orientation and Registration. Send Off Table: Orientation Leaders will be assigned to staff a send-off table where they will monitor the banner signing and answer any final questions. o Orientation Leaders must ensure that student participants are signing only their name to the banner at an appropriate size in the space provided. Remember, 3,800 signatures must fit on the banner before the end of the entire program. University Display Participants: o University Bursar o Photo ID o BG1 Card o Bookstore o Financial Aid o Athletics - 41 - ORIENTATION & REGISTRATION GUIDE 2007 LOCAL BANKS DISPLAY Time: 9am – 1pm on Day 2 of each program Location: Second Floor BTSU: J. Warren Hall Memorial Lounge of BTSU Content: New students can sign up for local bank accounts by visiting the Bank display area. Local Bank Display Participants: o Huntington Bank o Genoa Bank o Charter One Bank o Glass City Federal Credit Union o Sky Bank o Key Bank o Fifth-Third Bank o National City Bank - 42 - FREQUENTLY ASKED QUESTIONS ORIENTATION & REGISTRATION GUIDE 2007 Questions about Residence Life and Dining Services What are the policies for visitation in the residence halls? Each residence hall has 24-hour visitation (including members of the opposite sex) in the living unit (including public areas and student rooms). As guests enter the residence hall they must call the resident from the main reception area and be escorted at all times by the resident while in the living unit. Between the hours of midnight and 8am, guests of any resident must check into the front desk of the residence hall. Each resident is responsible for the behavior of his/her guests and will be billed for any damages caused by a non-student guest. How does the meal system work? Students who have purchased a meal plan may use their photo ID card to purchase snacks and meals at any of the University dining centers. Each item on the food service line is individually priced. With each purchase, the computer automatically deducts the total from the student's pre-paid account. Dining facilities are located close to each of the residential units. In addition to the dining centers, snack bars and specialty restaurants are also available on campus for the students’ convenience. All of the dining centers, snack bars, and restaurants accept cash in addition to the students’ debit plan on their ID card. The BG1 program also allows students to use their BGSU ID to make charge purchases in most dining centers, selected vending locations, and the Bookstore. These charges are deducted from money previously deposited in the student’s BG1 account. In order to participate, students deposit money into the account in person at the BG1 Card Service Center (first floor of the bookstore), Account Management Centers (AMCs) located near the Bowen-Thompson Student Union Information Desk and the Student Recreation Center. Deposits may also be made by mail or fax. Additional deposits to the meal plan in increments of $50 or more can be made at any time to a student's bursar account, or students may upgrade their plan. With the exception of National Merit and Athletic meal plans, all standard meal plan monies roll over from semester to semester as long as students are enrolled student at BGSU. Flexfunds roll over as Flexfunds and meal plan monies roll over as meal plan monies. All meal plans are non-refundable. How are roommate changes made? If there is a conflict between roommates, they are encouraged to work out the problem between themselves. If they cannot resolve the conflict, a Resident Advisor is available on every floor to provide suggestions and assistance in resolving roommate problems. If a roommate change is still desired, the student should consult her/his Resident Advisor or the live-in unit supervisor. Please note that no student can change rooms or roommates during the first two weeks of each semester and room changes cannot take place without approval from the unit supervisor. How safe and secure are the residence halls? They are as safe as students make them. Each student is strongly encouraged to lock their door when leaving their room or while sleeping. To ensure the safety of the - 43 - ORIENTATION & REGISTRATION GUIDE 2007 residents, all exterior doors (with the exception of the main entry) in each residence hall are locked each night between midnight and 8am, although exact hours vary from one building to the next. All persons, including residents, wishing to enter a residence hall after midnight and before 8am must present a picture ID to gain entrance. Non-residents of a residence hall may only enter the living unit between midnight and 8am if a resident of the building escorts them. The non-resident must also check into the front desk of the hall during this time. A student night guard is assigned to each residence hall to monitor all corridors and the main entry each night between midnight and 8am In addition to student night staff, a Resident Advisor and a live-in unit supervisor are on duty each night. All residence halls have PED (Personal Entry Device) access for the academic year. Where do students do laundry? Laundry facilities are available in each residence hall. The number of washing machines and dryers vary from residence hall to residence hall and is determined by the number of residents in each living unit. The price to do laundry on campus is $1.25 to wash clothes, and $.25 per 15 minutes to dry clothes. Several self-service laundry facilities are located very close to campus and dry cleaning facilities are also available in the community. - 44 - ORIENTATION & REGISTRATION GUIDE 2007 Questions about Campus/Community Life What is BG Experience? BG Experience is an academic program designed to increase the success of students at BGSU through incorporating critical thinking about values with course content whether the course is biology, political science, or popular culture. The goal is to make learning relevant and to provide students with opportunities to reflect on course content as it applies to decision making in everyday life. Students consider what they care about and how this differs from what other students may value. The program includes a three-day introduction prior to the start of courses to connect students to the university, faculty, and other students, a general education or general service course, and additional opportunities for service learning. All incoming first year students will be participating in BG Experience. What religious opportunities are available? There are a wide variety of religious groups and places of worship available for students. Religiously affiliated student organizations are listed in the Student Organizations Directory, available in the Office of Campus Involvement, suite 401 BTSU. A listing of churches and places to worship are also available at the Campus Involvement display table. United Campus Ministries will also host a display for questions during Orientation & Registration. Are jobs available? Over 4,500 students work on campus in almost every academic, administrative, and auxiliary department of the University. Student Employment (300 Saddlemire Student Services) maintains WorkNet, an online resource where on-campus job vacancies are posted. Students can access WorkNet through the Career Center’s webpage at www.bgsu.edu/offices/sa/career. In addition to WorkNet listing off-campus jobs, they are also often advertised in the University newspaper, the BG News, and the local newspaper, the Sentinel-Tribune. What are student’s options for handling their money? This year several local banks will be on site during Orientation & Registration so that students may ask questions or register for banking service. Students may sign up for local banking in the J. Warren Hall in the 2nd floor lounge of the Bowen-Thompson Student Union, during the morning of Day 2. Students should not leave large amounts of cash lying around in their rooms. There are several financial institutions with offices close to the campus and in downtown Bowling Green. There are also several 24hour tellers close to campus, and 7 on-campus in Founders, Jerome Library, McDonald, and four in the Bowen-Thompson Student Union. Fifth Third, Sky, Huntington and Key Banks are all represented by the ATMs. Additionally, check cashing services are available to students on campus. The University Bookstore will cash a check for up to $10.00 over the amount of purchase. To write a check at the Bookstore, a validated photo ID is required as well as a $1.00 minimum purchase. Most area businesses will accept a check from a University student if the student has a University photo ID. This is not the case with all businesses, so the student should ask before attempting to pay with a check. Where can students go for information about Financial Aid or the BGSU Bursar? The Bursar’s Office and the Financial Aid Office are both located in the Administration Building. The Bursar’s Office is located on the first floor in room 132 (372-2815), and the Financial Aid Office is located on the second floor in room 231 (372-2651). Both offices are open 8am to 5pm daily, and counselors are available in each office for students to speak with. In addition, each student’s Bursar and Financial Aid information can be accessed from MyBGSU. These offices will be available in the Multipurpose Room during the morning of Day 2. - 45 - ORIENTATION & REGISTRATION GUIDE 2007 What health services are available on campus? Are they free? There is a $10 charge for an office visit to the Student Health Service for University students. Students will be charged for lab tests, surgical procedures, medicines, and supplies. Students will receive claim forms to file with their own insurance. For information on student health insurance, call 372-2274. Student Health Service provides quality outpatient care by professional staff including physicians and nurse practitioners. Services include a pharmacy, x-ray services, a laboratory, physical therapy, a women's health clinic, and a men’s health clinic. The Women's Health Clinic provides general wellness and gynecological exams with contraceptive services. Free transportation for non-emergency medical services is available from any campus location to and from the Student Health Service and Wood County Hospital provided by the Department of Public Safety. The Wellness Connection also provides health-related resources. A registered dietician and an alcohol and other drug counselor are available for student consultation free of charge. What recreation facilities are available for students? During Orientation & Registration, students and their guests can use the Student Recreation Center free of charge. During the program, it will be open from 9:00am – 10:00pm M-Th. The Student Recreation Center (SRC) is a student-oriented, multi-use recreational facility primarily programmed, staffed, and financed by Bowling Green State University students. Students can enjoy aerobics and work out with cycles, rowing machines, and weights. Courts are provided for basketball, volleyball, racquetball, handball, and squash. Both free and rental equipment are available for student use from the Pro Shop. The SRC also offers the Fitwell Program Assessment for $20, which helps students design an exercise routine that is right for them. The SRC also offers Personal Fitness Quest for $20 to have a personal trainer assist you in setting up a training program to meet your needs. A free cholesterol screening is included (these prices are for student members only, non-members generally have higher rates). Runners have the choice of an indoor running track or a lighted outdoor pace trail. BGSU also offers a large multifaceted intramural field and an 18-hole golf course. The Field House is primarily used for intramural programs, intercollegiate athletics, and selected physical education activities. The state-of-the-art building houses a turf room, a track/gymnasium area, locker and first aid areas, and intramural sports offices. Questions regarding the services and hours of the Student Recreation Center may be answered by calling 372-2711. For more information about the Field House call 372-9900. The Ice Arena also offers free skating hours that are published at the beginning of the school year. There is a reduced fee for arena and skate rental with a student ID. The Bowling Green Community has a comprehensive Parks & Recreation Department (see community area), which includes the city park and the 13 mile long Slippery Elm paved trail that can be used for running, walking, biking, or roller-blading. - 46 - ORIENTATION & REGISTRATION GUIDE 2007 Questions about Safety and Parking Is it safe to walk alone on campus? Although BGSU is considered to be a safe campus, students are not encouraged to walk alone at night. It is safer to walk in pairs or groups or to call the Campus Escort Service for assistance (372-8360), which provides escorts anywhere within the Bowling Green city limits. Twenty emergency phones are also located at various points throughout the campus. The phones are mounted on blue poles with blue lights. A police officer will respond if the receiver is picked up. Personal alarms can be purchased at any major store or checked out at any Residence Hall front desk. The campus is also patrolled 24 hours a day, 365 days per year. BGSU also offers an on-call van service, Shuttle Service 2-RIDE. This service is available Monday through Friday, 3:00am to 4:00pm and Saturday 3:00am to 8:00am and 7:00pm through Sunday 8:00am The On-Call Van Service provides transportation to and from the following areas: Wood County Hospital, BG Airport, Fieldhouse, Olscamp Hall, some off-campus apartments, and various campus parking lots. Can a new student have a car at the University? If the student has a vehicle, the vehicle must be registered through the Parking & Traffic Office, located in the Commons Building. Temporary registration can also be obtained for one week at a time for $5. The cost for parking permits is $50 per year, or $31 per semester. More information about costs and regulations may be obtained from the Parking & Traffic Office (2-2776). All bicycles should be registered at the Parking & Traffic Office. The serial number, make of the bicycle, and $4.00 is required for a lifetime registration. Once this procedure is followed, the student receives a "license plate" for their bicycle. What are the policies concerning the use of alcohol on campus? There is to be no alcohol in Offenhauer Hall during Orientation & Registration. During the academic year, residents and guests drinking or serving alcoholic beverages in University residence halls must follow the laws of the State of Ohio. Individuals under the age of 21 are not permitted to consume or possess alcohol. A resident may drink or serve alcoholic beverages in the privacy of their room provided state and local laws and University regulations are being observed. The use of kegs, beer balls, wine boxes, and beer bongs are not permitted in student rooms. A resident or guest who is under 21 years of age may not consume alcoholic beverages or possess an open container in public areas of the residence hall. Students over the age of 21 may not consume alcohol in a room with minors who are also consuming alcohol. Possession or use of an alcoholic beverage outside is restricted to programming at approved University events. Students found responsible for alcohol violations will be subject to disciplinary sanctions, which may include attending an alcohol education seminar and probationary status. The Office of Residence Life and the Wellness Connection sponsor a variety of educational awareness programs. Several student organizations focus their efforts on alcohol education and alternatives to drinking. Students suffering from alcohol-related problems can seek help from counselors who specialize in such problems by contacting: The Counseling Center, 372-2081; The Wellness Connection, 372-WELL (9355) - 47 - ORIENTATION & REGISTRATION GUIDE 2007 How prevalent is drinking on campus? While there are students who choose to drink on campus, there are also many who choose not to. Most students report that they do not allow drinking to affect their academic performance. Recent studies also show a decline in the amount of alcohol consumption at BGSU over the last few years. Who should be called in the event of an emergency? Off campus residents should call BG city police (352-2571) or 911 for police service when off-campus. On-campus residents can either call University police (2-2346) or 911, depending on the severity of the situation. What should be done in the event of a fire? Fire safety is everyone's concern. Each building is organized with fire protection in mind. Familiarize yourself with fire exits, extinguishers, pull stations, and panic panels. Whenever a fire alarm sounds, day or night, buildings are to be evacuated immediately. Students who do not evacuate the building will be documented. How can personal property be protected? There are several services available to aid in theft prevention. We encourage you to see Public Safety about these programs. Often, the best protection you can provide is not leaving valuables unattended, and by securing them when they are not in use. Are weapons allowed on campus? The University prohibits weapons of any kind on campus. How much theft occurs on campus? Crimes of opportunity are the most common crimes committed on campuses across the nation. These crimes involve the theft of property left unattended. A criminal needs three things in order to commit a crime: ability, desire, and opportunity. Students can take away the "opportunity." Unlocked residence hall rooms and cars are the main sources of theft. Are there crime prevention programs on campus? Programs are offered year round to heighten student and employee awareness of safety issues on campus. They include, but are not limited to, programs such as sexual assault awareness, Operation Identification, self-defense, and alcohol and drug prevention. Public Safety also distributes timely "Crime Alerts" community wide to alert students about any serious type of crime on campus. These are meant to be an element of positive communication between students and the Police. - 48 - ORIENTATION & REGISTRATION GUIDE 2007 2007 Bowling Green State University Phone Number and Web Site Resource Guide (All phone numbers are area code 419) Academic Calendar www.bgsu.edu/offices/admissions/choose/calendar Academic Honors www.bgsu.edu/catalog/Acad_policies/Acad_policies3.html Academic Enhancement - 372-8943 www.bgsu.edu/offices/acen Alcohol Policy Information www.bgsu.edu/offices/sa/studentdiscipline/page13849.html Alumni Affairs- 372-2701 www.bgsu.edu/alumni_guests/index.html Alumni Association - 372-2701 www.falconalumni.bgsu.edu/alumni Athletics - 372-2401 http://bgsufalcons.cstv.com BG1 Card – 372-4127 www.bgsu.edu/bg1card/card.html Bookstore (University Bookstore)- 372-2851 www.bgsu.edu/offices/bookstore Bowling Green Chamber of Commerce - 353-7945 www.bgohio.com Bursar - 372-2815 www.bgsu.edu/offices/bursar Campus Activities - 372-2343 www.bgsu.edu/offices/sa/getinvolved Career Center - 372-2356 www.bgsu.edu/offices/sa/career Code of Student Conduct - 372-2843 www.bgsu.edu/offices/sa/studentdiscipline - 49 - ORIENTATION & REGISTRATION GUIDE 2007 College of Arts & Sciences - 372-2015 www.bgsu.edu/colleges/as College of Business Administration - 372-2747 www.cba.bgsu.edu College of Education & Human Development - 372-7372 www.bgsu.edu/colleges/edhd College of Health & Human Services - 372-8242 www.bgsu.edu/colleges/hhs College of Musical Arts - 372-2181 www.bgsu.edu/colleges/music College of Technology - 372-7581 www.bgsu.edu/colleges/technology Cooperative Education - 372-2451 www.bgsu.edu/offices/coop Core Values www.bgsu.edu/offices/oed/page7744.html Counseling Center - 372-2081 www.bgsu.edu/offices/sa/counseling Dining Services - 372-2891 www.bgsu.edu/offices/sa/dining Disability Services - 372-8495 www.bgsu.edu/offices/sa/disability Education Abroad - 372-0479 educationabroad.bgsu.edu Escort Service - 372-8360 www.bgsu.edu/offices/safety/escort Fact Line - 372-2445 Financial Aid - 372-2651 www.bgsu.edu/offices/sfa - 50 - ORIENTATION & REGISTRATION GUIDE 2007 Firelands (BGSU branch campus) - 433-5560 www.firelands.bgsu.edu Fraternity/Sorority Information (Greek Affairs) - 372-2581 www.bgsu.edu/offices/sa/greekaffairs/ Gay/Lesbian/Bisexual Issues www.bgsu.edu/offices/sa/cmai/lgbtaq_resource_center/index.html Grading Policies www.bgsu.edu/catalog/Acad_policies/Acad_policies15 Health Service (Student Health Service) - 372-2271 www.bgsu.edu/offices/sa/health Honors Program - 372-8504 www.bgsu.edu/offices/honors Information Technology Services - 372-0999 www.bgsu.edu/offices/its Math and Stats Tutoring Center - 372-8009 www.bgsu.edu/offices/acen/mastctr Multicultural and Academic Initiatives - 372-2642 www.bgsu.edu/offices/sa/cmai Off-Campus Student Services - 372-2843 www.bgsu.edu/offices/sa/offcampus Office of the Dean of Students - 372-2843 www.bgsu.edu/offices/sa/life Orientation & First Year Programs - 372-9646 www.bgsu.edu/orientation Parent & Family Programs - 372-2843 www.bgsu.edu/offices/sa/families/index.html Parents’ Help Line - 1-800-815-1300 Parking & Traffic - 372-2776 www.bgsu.edu/offices/safety/parking/parking Photo ID - 372-6081 www.bgsu.edu/offices/sa/union/page10433.html - 51 - ORIENTATION & REGISTRATION GUIDE 2007 Police (Public Safety) - 372-2346 www.bgsu.edu/offices/safety Pre-Major Advising - 372-8943 www.bgsu.edu/offices/acen/premajorad/index.html Recreational Sports (Student Recreation Center) - 372-2711 www.bgsu.edu/offices/sa/recsports Registration & Records - 372-8441 www.bgsu.edu/offices/registrar Residence Life - 372-2011 www.bgsu.edu/offices/sa/reslife Residential Computing Connection - 372-4722 http://rcc.bgsu.edu Safety & Security - 372-2346 www.bgsu.edu/offices/safety/report Shuttle Information - 372-0236 (Shuttle Office)/372-RIDE www.bgsu.edu/offices/safety/parking/shuttle SMART Program – 372-2495 www.bgsu.edu/offices/sa/reslife/page15506.html Springboard - 372-9504 www.bgsu.edu/offices/springboard Stamper’s Mail and Copy Center – 372-9633 www.bgsu.edu/offices/sa/union/page10563.html Student Discipline - 372-2843 www.bgsu.edu/offices/studentdiscipline/index.html Student Employment - 372-2356 www.bgsu.edu/offices/sa/career/students/stu_job.html Student Legal Services, Inc. - 372-2951 www.bgsu.edu/offices/sls Study Skills Center - 372-8840 www.bgsu.edu/offices/acen/sslab/index.html - 52 - ORIENTATION & REGISTRATION GUIDE 2007 Student Union (Bowen-Thompson Student Union) - 372-9000 www.bgsu.edu/offices/sa/union Telephone Services - 372-0999 www.bgsu.edu/its/phones/index.html University Program for Academic Success (UPAS) - 372-8943 www.bgsu.edu/offices/acen/upas/index.html Useful Info (Information about BGSU academics & services) http://go2.bgsu.edu/choose/welcome/?freshman Vision Statement www.bgsu.edu/offices/oed/page7745.html Wellness Connection - 372-WELL(9355) www.bgsu.edu/offices/sa/health/wellness Women’s Center - 372-7227 www.bgsu.edu/offices/women Writers Center - 372-2221 www.bgsu.edu/offices/acen/writerslab - 53 - ORIENTATION & REGISTRATION GUIDE 2007 University Policies and Procedures I. Foreword A. GENERAL POLICY Bowling Green State University, like any community, must have regulations by which its members abide and procedures by which its organizations function. These regulations are necessary to provide a campus atmosphere conducive to the intellectual and personal development of all members of the University community. When members of the University community break these rules and regulations, then the University has a primary responsibility to discipline those individuals and organizations that have failed to abide by reasonable standards of conduct. By enrolling at the University a student does not surrender any rights; similarly, a registered student organization does not give up any of its rights. But both organizations and students have a responsibility to abide by the rules and regulations of the University. Within this Handbook and other official University publications are the rules and regulations that govern student and organizational behavior. B. DISCIPLINARY AUTHORITY The authority to enact and enforce regulations of the University is vested in the Board of Trustees. The responsibility for enforcing regulations and imposing penalties is delegated to the President and any University officials the President may designate. The President has drawn a distinction between academic and non-academic misconduct. The Vice President for Academic Affairs has the responsibility for academic misconduct. The Office of the Vice President for Student Affairs is the principal agency for the administration of non-academic student discipline, and the Office of Student Life shall implement the non-academic student discipline procedures. All references to the President of the University, the Vice President for Academic Affairs, or the Vice President for Student Affairs, shall also be interpreted to include persons designated to act on behalf of these officials. C. ALCOHOL AND OTHER DRUGS OF ABUSE In order to ensure the University's commitment to a quality educational and work environment, every faculty member, employee and student has a right to work and learn in an environment free from the effects of the abuse of alcohol and other drugs. 1. Therefore, it is the policy of Bowling Green State University to prohibit the unlawful use, sale, distribution, transfer or possession of controlled substances, alcoholic beverages, drugs not medically authorized and any other substance that may impair an individual's academic or work performance or pose a hazard to the individual, public, students or employees of the University on its property or at any of its sponsored activities. - 54 - ORIENTATION & REGISTRATION GUIDE 2007 2. It is the responsibility of each faculty member, employee and student to adhere to this policy. If a violation of this policy occurs, support programs will be made available where appropriate. Disciplinary action may be taken up to and including dismissal or expulsion from the University and possible criminal prosecution. The University will make appropriate efforts to provide rehabilitative support before giving consideration to termination of employment for cause as stipulated in the Academic Charter and BGSU employee handbook. 3. Bowling Green State University's compliance with provisions of the Drug Free School and Communities Act Amendments applies to students and employees. Compliance is achieved through a comprehensive alcohol and other drug prevention program which includes policy enforcement, education programs and referral to treatment and other support services. SANCTION GUIDELINES FOR ALCOHOL POLICY VIOLATIONS 1. Sanction Plan-Minimum Guidelines: When a student and/or student organization is found responsible for violating the alcohol policy and/or procedures, the following sanctions may be imposed. Students who already have Code of Student Conduct violations may receive more severe sanctions. Sanctions may also be enhanced based on the severity of the behavior and the impact on the community. 2. Disruptive alcohol violations in University-owned housing*: Disruptive is defined as an alcohol violation occurring in conjunction with behavior that is disruptive to the community, endangers health or safety of others, or results in damage or vandalism to University property or property of members of the University community. First Violation Immediate referral to the Office of Student Life University probation Participation in Perspectives Alcohol Education ($65 fee) Second Violation Suspension from the University Documentation of complete alcohol assessment/ treatment program required for consideration of readmission University probation upon return 3. Disruptive alcohol violations in areas other than University-owned housing*: First Violation Immediate referral to the Office of Student Life University probation Participation in Perspectives Alcohol Education Class ($65) Second Violation Suspension from the University - 55 - ORIENTATION & REGISTRATION GUIDE 2007 Documentation of complete alcohol assessment/ treatment program required for consideration of re-admission University probation upon return *A combination of one “non-disruptive” alcohol violation and one “disruptive” alcohol violation will result in a sanction plan developed by the hearing officer based on the specific facts of the case and the sanction plan for the University alcohol policy. 4. Non-disruptive alcohol violations in University-owned housing*: First Violation Residence hall probation Participation in Viewpoints Alcohol Education Class ($40) Second Violation Referral to the Office of Student Life University probation Participation in Perspectives Alcohol Education Class ($65 fee) Third Violation Suspension from University Documentation of complete alcohol assessment/ treatment program required for consideration of re-admission University probation upon return 5. Non-disruptive alcohol violations in areas other than University-owned housing*: First Violation University probation Participation in Perspectives Alcohol Education Class ($65 fee) Second Violation University probation Alcohol assessment by a certified Chemical Dependency Counselor ($100 fee) Third Violation Suspension from University Documentation of complete alcohol assessment/ treatment program required for consideration of readmission University probation upon return *A combination of one “non-disruptive” alcohol violation and one “disruptive” alcohol violation will result in a sanction plan developed by the hearing officer based on the specific facts of the case and the sanction plan for the University alcohol policy. H. DRUG-FREE WORKPLACE - 56 - ORIENTATION & REGISTRATION GUIDE 2007 In order to ensure the University's commitment to a quality educational and work environment, every faculty member, employee, and student has a right to work and learn in an environment free from the effects of abuse of alcohol and other drugs. Therefore, it is the policy of Bowling Green State University to prohibit the unlawful use, sale, dispensing, transfer, or possession of controlled substances, alcoholic beverages, drugs not medically authorized, or any other substance that may impair an individual's academic or work performance or pose a hazard to the individual, public, students, or employees of the University on its property or at any of its activities. It is the responsibility of each faculty member, employee, and student to adhere to this policy. If a violation of this policy occurs, support programs will be made available where appropriate. Disciplinary action may be taken up to and including dismissal or expulsion from the University and possible criminal prosecution. M. NON-DISCRIMINATION Bowling Green State University is committed to equal opportunity for students in employment and education, and does not discriminate on the basis of sex, sexual orientation*, race, color, religion, ancestry, national origin, marital status, disability, age, or status as a special disabled or Vietnam-era veteran as identified and defined by law. All complaints regarding discrimination in the areas covered under this section, if not otherwise resolved, should be registered with the Office of Equality and Diversity, 705 Administration Building, (419) 372-8472. *not applicable to University relationships with outside organizations including the federal government, the military, and ROTC. O. RACIAL AND ETHNIC HARASSMENT The policy of Bowling Green State University is that racial and ethnic harassment will not be condoned. Moreover, the University will use its influence to encourage the community-at-large to treat its students, faculty and staff and affiliated visitors in a manner consistent with the principles of this policy. The policy is in keeping with the spirit and intent of federal, state, municipal and University guidelines governing racial discrimination. I. Definition Racial and ethnic harassment constitutes any physical or verbal behavior that subjects an individual to an intimidating, hostile or offensive educational, employment or living environment. Such harassment: A. Denigrates or stereotypes an individual because of his or her racial or ethnic affiliation; B. Demeans or slurs an individual through pictorial illustrations, graffiti or written documents or material because of his or her racial or ethnic affiliation; - 57 - ORIENTATION & REGISTRATION GUIDE 2007 C. Makes unwarranted and disparaging references or innuendoes in attributing an individual's personal conduct, habit or life-style to his or her racial or ethnic affiliation. II. Regulations A. It is a violation of University policy and the Code of Student Conduct for any member of the faculty, administrative and classified staff or student body to engage in harassment. B. It is a violation of University policy to retaliate against anyone bringing forth an honestly perceived complaint of racial or ethnic harassment. III. Responsibilities A. On a University-wide basis, the Office of Equity and Diversity, (705 Administration Building) is responsible for the coordination and implementation of Bowling Green State University's Racial and Ethnic Harassment Policy. This office will serve as the resource with regard to all matters of this nature. B. Each dean, director, department chair, and administrative head of an operational unit is responsible for the dissemination and implementation of this policy within his or her area of responsibility. Persons at this level are also responsible for referring reported unresolved incidents of racial and ethnic harassment to the Office of Equity and Diversity. C. It is expected that each faculty member, administrative staff member, and classified staff member will ensure adherence to this policy within his or her own area of responsibility. Such efforts are largely a matter of good faith. D. It is the responsibility of all members of the University community to discourage harassment, report such incidents and cooperate in any investigation which might result. IV. Grievance Procedures The procedures outlined below are designed to provide sufficient flexibility in which to address the wide range of incidents tat fall under the terms “unlawful harassment and discrimination.” They are intended to be responsive to particular situation at-hand and will be investigates as the allegations under review indicate. A. Procedure for the Complainant 1. Any individual who believes that he or she has been racially or ethnically harassed should contact the Office of Equity and Diversity. Staff in this office initially will discuss the matter with the complainant to ascertain, as fully as possible, the validity of the charges and the scope of the problem. At this time, it will be determined if there is a basis for investigation. - 58 - ORIENTATION & REGISTRATION GUIDE 2007 2. The staff of the Office of Equity and Diversity will, as a general practice, seek a written statement of the allegations from the complainant, but a written statement is not required. 3. The role of the Office of Equity and Diversity in the processing of the complaint will include, but is not limited to the following: a) consultation with the complainant, b) discussion with appropriate persons suggested by the complainant who may have knowledge of the situation and can be of assistance in establishing the facts of the complaint, and c) preparation of a complete investigative report of the complaint. This report will include recommendations for resolution, which will be submitted, in writing, to the appropriate Vice President for administrative action. Results of the investigation will also be communicated to the complainant, respondent, and other appropriate individuals. If the complainant is not satisfied with the action taken by the Vice President, he or she may appeal, in writing, to the President of the University. The appeal must be filed within seven (7) calendar days of notification of the Vice President's decision. The President will review the appeal and respond, in writing within ten (10) calendar days after receiving the appeal, to all parties- respondent, complainant, Director of Equity and Diversity, and the appropriate Vice President-concerning the disposition of the appeal. The decision of the President is final. B. Procedure for the Respondent 1. The role of the Office of Equity and Diversity in the processing of the complaint will include, but is not limited to the following: a) consultation with the respondent, b) discussion with the appropriate persons suggested by respondent who may have knowledge of the situation and can be of assistance in establishing the facts of the complaint, and c) preparation of a complete investigative report of the complaint, including any recommendations for resolutions, which shall be submitted in writing, to the President or Vice President for administrative Action. Records of all investigations are kept on file in the Office of Equity and Diversity in accordance with University policy and appropriate state laws regarding record retention. 2. If the respondent is not satisfied with the action taken by the Vice President, he or she may appeal, in writing, to the President of the University. The appeal must be filed within seven (7) calendar days of notification of the Vice President's action. The President will review the appeal and respond, in writing within ten (10) calendar days after receiving the appeal, to all parties- respondent, complainant, Director of Equity and Diversity, and the appropriate Vice President-concerning his or her disposition of the appeal. C. Principles In investigating complaints of racial or ethnic harassment, the following principles will be adhered to: - 59 - ORIENTATION & REGISTRATION GUIDE 2007 1. Each complaint will be handled on an individual, case-by-case basis, considering the complete record and all relevant circumstances. 2. Investigation will be conducted as fairly and expeditiously as possible. 3. In investigating complaints unlawful racial or ethnic harassment, every effort will be made to ensure confidentiality. 4. An individual bringing forth an honestly perceived complaint of racial or ethnic harassment will not suffer any type of retaliation regardless of the outcome of the complaint. 5. The complaint will be resolved in a manner that is consistent with this policy and also fair and equitable to all parties concerned. 6. Nothing in this policy should be interpreted as interfering with the practice of academic freedom at Bowling Green State University. 7. The purpose of this policy is to end racial and ethnic harassment, and therefore it may not be used by a complainant to achieve personal goals not in conformity with the purpose of this policy. P. Sexual Harassment Policy & Grievance Procedures Policy Statement It is the policy of Bowling Green State University that sexual harassment will not be condoned. This policy applies equally to faculty, administrators, classified staff, and students and is in keeping with the spirit and intent of guidelines on discrimination because of sex. Policy Guidelines and Procedures I. Definition Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature constitute sexual harassment when: A. submission to such conduct is made either explicitly or implicitly a term or condition of an individual's employment or academic pursuits, B. submission to or rejection of such conduct by an individual is used as the basis for employment or academic decisions affecting such individual, or C. such conduct has the purpose or effect of unreasonably interfering with an individual's employment or academic performance or creating an intimidating, hostile or offensive working or educational environment. II. Regulations - 60 - ORIENTATION & REGISTRATION GUIDE 2007 A. It is a violation of University policy for any member of the faculty, administrative and classified staff, or student body to engage in sexual harassment, as defined in Section I. B. It is a violation of University policy to retaliate against anyone bringing forth an honestly perceived complaint of sexual harassment. III. Responsibilities A. On a university-wide basis, the Office of Equity and Diversity (705 Administration Building), is responsible for the coordination and implementation of Bowling Green State University's sexual harassment policy. This office will serve as the resource with regard to all matters of this nature. B. Each dean, director, department chair, and administrative head of an operational unit is responsible for the dissemination and implementation of this policy within his or her area of responsibility. Persons at this level are also responsible for referring reported incidents of sexual harassment to the Office of Equity and Diversity. C. It is expected that each faculty member, administrative staff member and classified staff member will ensure adherence to this policy within his or her area of responsibility. Such efforts are largely a matter of good faith. D. It is the responsibility of all members of the University community to discourage sexual harassment, report such incidents, and cooperate in any investigation that might result. IV. Grievance Procedures The procedures outlined below are designed to provide sufficient flexibility in which to deal with the wide range of incidents which fall under the term "sexual harassment." They are intended to be responsive to the particular situation at hand and will be as formal or informal as the allegations under review indicate. A. Procedure for the Complainant 1. Any individual who believes that he or she has been sexually harassed should contact the Office of Equity and Diversity. Staff in this office will initially discuss the matter with the complainant to ascertain as fully as possible, the validity of the charges and the scope of the problem. At this time, it will be determined if there is a basis for investigation. 2. The staff of the Office of Equity and Diversity will, as a general practice, seek a written statement of the allegations from the compliant, but a written statement is not required. 3. The complainant will be encouraged to submit a detailed written statement of the allegations before the Office of Equity and Diversity begins its investigation. 4. The role of the Office of Equity and Diversity, in the processing of the complaint will include, but is not limited to, the following: - 61 - ORIENTATION & REGISTRATION GUIDE 2007 a. consultation with the complainant, b. discussion with appropriate persons suggested by the complainant who may have knowledge of the situation and can be of assistance in establishing the facts of the complaint, c. preparing a complete investigative report of the complaint. This report will include recommendations for resolution. It will be submitted, in writing, to the appropriate Vice President for administrative action. A copy will also be sent to the complainant and the respondent. 5. If the complainant is not satisfied with the action taken by the Vice President, he or she may appeal, in writing, to the President of the University. The appeal must be filed within seven (7) calendar days of notification of the appropriate Vice President's decision. The President will review the appeal and respond, in writing, within ten (10) calendar days after receiving the appeal to all parties- respondent, complainant, Director of Equity, Diversity, and Immigration Services, and the Vice President- concerning his or her disposition of the appeal. The decision of the President is final B. Procedure for the Respondent 1. The role of the Office of Equity and Diversity in the processing of the complaint will include, but is not limited to, the following: a. consultation with the respondent, b. discussion with appropriate persons suggested by the respondent who may have knowledge of the situation and can be of assistance in establishing the facts of the complaint. c. preparation of a complete investigative report of the complaint, including any recommendations for resolution, which shall be submitted, in writing, to the President or appropriate Vice President for administrative action. Results of the investigation will also be communicated to the complainant, respondent and other appropriate individuals. Records of all investigations are kept on file in the Office of Equity and Diversity in accordance with University policy and appropriate state laws regarding record retention. 2. If the respondent is not satisfied with the action taken by the Vice President, he or she may appeal, in writing, to the President of the University. The appeal must be filed within seven (7) calendar days of the notification of the Vice President's decision. The President will review the appeal and respond, in writing within ten (10) calendar days of receiving the appeal, to all parties- respondent, complainant, Director of the Office of Equity and Diversity, and the Vice President- concerning his or her disposition of the appeal. The decision of the President is final. C. Principles In investigating complaints of sexual harassment, the following principles will be adhered to: - 62 - ORIENTATION & REGISTRATION GUIDE 2007 1. Each complaint will be handled on an individual, case-by-case basis, taking a look at the record as a whole and at the totality of circumstances. 2. The investigation will be conducted as fairly and expeditiously as possible. 3. In investigating complaints of sexual harassment, confidentiality will be afforded the utmost respect for both the complainant and the respondent. 4. An individual bringing forth an honestly perceived complaint of sexual harassment will not suffer any type of retaliation regardless of the outcome of the complaint. 5. The complaint will be resolved in a manner that is consistent with this policy and also fair and equitable to all parties concerned. R. SMOKING Bowling Green State University recognizes the need to create and to maintain an environment that sustains and enhances the general health of its faculty, staff, students, and visitors. Therefore, by resolution of the Bowling Green State University Board of Trustees, effective August 15, 1994, smoking is prohibited inside all buildings, structures and vehicles owned or leased by Bowling Green State University, including those at the Firelands Campus. W. STUDENT RECORDS (Note: Highlights of the Student Records Policy appear below. A full copy of the Records Policy is available in the Office of Registration & Records, 110 Administration Building, or the Office of the Vice President for Student Affairs, 305 Saddlemire Student Services Building). The Family Educational Rights and Privacy Act (FERPA of 1974) affords students certain rights with respect to their education records. These rights include: 1. The right to inspect and review the student's education records within 45 days of the day the University receives a request for access. Students should submit to the registrar, dean, head of the academic department, or other appropriate official, written requests that identify the record(s) they wish to inspect. The University official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the University official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed. 2. The right to request the amendment of the student's education records that the student believes are inaccurate or misleading. - 63 - ORIENTATION & REGISTRATION GUIDE 2007 Students may ask the University to amend a record that they believe is inaccurate or misleading. They should write the University official responsible for the record, clearly identify the part of the record they want changed, and specify why it is inaccurate or misleading. If the University decides not to amend the records as requested by the student, the University will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing. 3. The right to consent to disclosures of personally identifiable information contained in the student's education records, except to the extent that FERPA authorizes disclosure without consent. One exception which permits disclosure without consent is disclosure to school officials with legitimate educational interests. A school official is a person employed by the University in an administrative, supervisory, academic, or research, or support staff position (including law enforcement, unit personnel, and health staff); a person or company with whom the University has contracted (such as an attorney, auditor, or collection agent); a person serving on the Board of Trustees; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility. Upon request, the University discloses education records without consent to officials of another school in which a student seeks or intends to enroll. 4. The right to file a complaint with the U.S. Department of Education concerning alleged failures by Bowling Green State University to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is: Family Policy Compliance Office U.S. Department of Education 600 Independence Ave., SW Washington, DC 20202-4605 Directory Information The University designates the following items as directory information, which may be disclosed without the student's written consent, under the following circumstances: The student's name, local address, and telephone listing; home address and telephone listing, and E-mail address; parent's or legal guardian's name, address and telephone listing; student's date and place of birth, major field of study, class standing, and participation in officially recognized activities and sports; weight and height of members of athletic teams; student's dates of attendance and degrees and awards received; most recent previous educational institution attended by the student; and photographs of students. - 64 - ORIENTATION & REGISTRATION GUIDE 2007 A student may inform the institution that all of the categories of information should not be designated as directory information with respect to that student, but must do so in writing within a week of the first day of classes for each term. Disclosure of directory information from the educational records of an individual who is no longer in attendance may be made without following procedures outlined in this section. X. STUDENTS WITH DISABILITIES It is the policy of Bowling Green State University that discrimination/harassment on the basis of disability will not be condoned. This policy applies equally to faculty, administrative and classified staff, and students and is in keeping with the spirit and intent of guidelines on discrimination because of disability. Bowling Green State University has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by the Americans with Disabilities Act (ADA) and the regulations implementing Section 504 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794). Section 504 states, in part, that "no otherwise qualified handicapped individual. . . shall, solely by reason of his handicap, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance. . ." The complete policy on Students with Disabilities, including grievance procedures, is available in the Office of Disability Services, 413 South Hall , or the Office of the Vice President for Student Affairs. Residential Discipline Process Members of the University community are responsible for their own actions as well as the actions of their guests. It is the expectation of the University community, that each member of the community will respect all the community members and their property. However, some members of the community may, either by error or intent, violate community standards. At these times it will be necessary to hold the community member responsible for their actions. It is the intent of the University to approach these violations from an educational perspective, when appropriate. However, other sanctions or requirements may be necessary to insure that the residential community continues to be a positive living and learning environment. It is the responsibility of each University student to be aware of the University policies and expectations the University community has for individual action. Any resident who violates a policy faces the possibility of being charged with allegedly violating the Code of Student Conduct. When students are allegedly involved in incidents which occur in University residences and violate the Code of Student Conduct, they will be involved in the Residential Discipline Process. Discipline Meeting A discipline meeting is an informal disciplinary proceeding conducted as part of the Residential Discipline Process. Discipline meetings will be held between a member of the residence life staff and the accused student to discuss and, if possible, resolve the student’s alleged misconduct. This required meeting provides students with the information necessary to make informed decisions about the discipline process, including the options available to them though the process. Failure on the part of a student to schedule and/or attend a disciplinary meeting may result in further discipline action. - 65 - ORIENTATION & REGISTRATION GUIDE 2007 A. Disposition Options Informal Disposition The discipline meeting is the first step toward informal disposition. Informal disposition provides an opportunity for the student and the residence supervisor to quickly resolve the student’s alleged misconduct. Informal disposition of a discipline matter occurs when: a. The student does not dispute the facts leading to the charge made by the residence staff, therefore, a formal hearing or further proceeding may not be required. b. Neither suspension nor expulsion is a possible sanction, and the student wishes to resolve the case informally. Formal Disposition If the student disputes the investigative findings that a violation(s) has been committed or rejects an informal disposition, the case shall be resolved through the formal disposition procedures as follows: a. Following a disciplinary meeting with a member of a Residence Life staff where a student has requested a hearing, the student shall be contacted by the Assistant Dean of Students or designee to discuss the hearing process and choose a hearing date. b. A written “Notification of Alleged Violation(s) and Pending Discipline Hearing” shall be delivered in person, or sent to the student’s local address of record by certified mail return receipt requested. c. The case is heard by the Resident Student Conduct Panel. The Residential Discipline Committee (RDC), which serves as a discipline body for the formal deposition option. Depending upon the nature of misconduct, formal deposition may involve the presentation of witness testimony, the presentation of the testimony of the accused resident, and the question of all involved parties. RDC hearings are audio taped, and the tape remains the property of the University. d. The Residential Discipline Committee forwards a recommendation regarding their findings, along with recommended sanctions, if appropriate, to the Assistant Dean of Students. The Assistant Dean of Students reviews the tape recording of the hearing, the contents of the discipline file, and the written RDC recommendation and finalizes the decision, which is then forwarded in writing to the student. B. Sanctions If a student is found responsible for violations of the Code of Student Conduct, one or more of the following sanctions may be imposed: 1. Written Warning A Written reprimand is a formal and official recognition of misconduct with the condition that further violations of the Code of Student Conduct may result in more severe disciplinary action. 2. Residential Disciplinary Probation - 66 - ORIENTATION & REGISTRATION GUIDE 2007 Probationary status, whereby any further violations of the Code of Student Conduct during a specified period of time may result in referral to the University-level of the student discipline process. 3. Discretionary Sanctions Discretionary sanctions are alternatives to standard disciplinary sanctions and may include: Work assignments come as service to the University or other related assignments. This may include service hours, educational service time, or behavior contracts. 4. Restitution Compensation, with a specified period of time, for loss or damage. This may take the form of appropriate service and/or monetary or material replacement. 5. Residence Unit Restriction Restricting the student from entering one or more living units for a definite period of time, after which the student is eligible to re-enter the living units(s). 6. Residence Unit Suspension Separation of the student from a living unit for a definite period of time, after which the student is eligible to return. 7. Residence Unit Expulsion Permanent separation of the student from a residence unit. C. Appeals Any student has the right to appeal the sanction imposed by a discipline officer in an informal deposition or the final decision of the Assistant Dean of Students in a formal deposition. Appeals must be filed, in writing, within five (5) University working days of receipt of the decision and are directed to the Executive Director of Residence Life or his/her designee. D. Referral to the Office of the Dean of Students In the event that the alleged behavior is deemed serious, the case may be referred to the Office of the Dean of Students to be adjudicated within the University level student disciplinary process. - 67 -