Name: ……………….
Numbers: ……………
INTRODUCTION TO TOURISM AND TRAVEL INDUSTRY
A.
True (T) and False (F) Questions
SAMPLE QUESTIONS
1. ( ) Cruise lines use a combination of distribution channel organizations to sell cruises.
2. ( ) Incentive travel has been enjoying significant growth because travel rewards are one of the most powerful motivators for increased agency performance
3. ( ) Incentive travel firms are the firms which organize only reward travels for successful agencies or employees of any corporation.
4. ( ) Parents of young children can often travel because of family obligations and conveniences in traveling with their children.
5. ( ) Landscapes and seascapes are the main recreational attractions in any destination area.
6. ( ) The tourism channel of distribution is an operating system, structure or linkage of various combinations in tourism.
7. ( ) Tourism distribution channels are not similar to those of other basic industries such as agriculture and manufacturing, their products flow to the ultimate consumers through wholesalers, distributors and middlemen..
8. ( ) An understanding of the consumer is at the core of successful business practice in the tourist industry.
9. ( ) The American Society of Travel Agents ( ASTA ) is the largest intermediary of travel and tourism professionals in the world with 26.500 members in over 165 countries.
10.( ) Cultural tourism covers all aspects of travel, whereby people learn about each other’s way and thought.
11. ( ) Cruise lines use a combination of distribution channel organizations to sell cruises.
12. ( ) Incentive travel has been enjoying significant growth because travel rewards are one of the most powerful motivators for increased agency performance
13. ( ) Incentive travel firms are the firms which organize only reward travels for successful agencies or employees of any corporation.
14. ( ) Parents of young children can often travel because of family obligations and conveniences in traveling with their children.
15. ( ) Landscapes and seascapes are the main recreational attractions in any destination area.
16. ( ) The tourism channel of distribution is an operating system, structure or linkage of various combinations in tourism.
17. ( ) Tourism distribution channels are not similar to those of other basic industries such as agriculture and manufacturing, their products flow to the ultimate consumers through wholesalers, distributors and middlemen..
18. ( ) An understanding of the consumer is at the core of successful business practice in the tourist industry.
19. ( ) The American Society of Travel Agents ( ASTA ) is the largest intermediary of travel and tourism professionals in the world with 26.500 members in over 165 countries.
20.( ) Cultural tourism covers all aspects of travel, whereby people learn about each other’s way and thought.
B.
Multiple choice & Alternate questions
21.
……………….. is a technique which creates new markets for the off-season period by employing price differentials as a strong tool to shift …………. away the peak season. a.
Price cut / demand b.
Price differentials / demand c. Price rise / supply d. Price differentials / supply
22.
Fluctuations in demand in the short run ( seasonality ) and the resulting ……… and ……… in demand is an important problem for the majority of tourism enterprises. a.
increase / decrease b.
elasticity / inelasticity c. peaks and seasons d. peaks and valleys
23.
Valene Smith has identified six categories of tourism. Which of the followings is not considered in this categories.
1

a.
Historical Tourism b.
Ethnic tourism c. Cruiser tourism d. Business tourism
24.
Concept of life-seeing tou rism explains a person “sees the high points” of a given …………… and thus feels that he or she has “seen” this area. a.
Population b.
Country c. Tradition d. Location
25.
With the age ( late sixties and upward ), the travelers may become more ………… a.
active b.
passive c. curious d. adventuresome
26.
Heritage interpretation as a/an …………….. discipline can be very useful in tourism. Courses can be developed to enable local citizens to become authentic interpreters of their areas. a.
Academic b.
Historical d. Operational e. Traditional
27.
Anthropography is defined as the branch of ……………. that describes the varieties of ………… and its geographical distribution. a.
history/mankind b.
anthropology/humankind c. geography/humankind d. anthropology/history
28.
Travel expenditures historically have had an income elasticity exceeding unity, as per capita
…………… incomes continue to rise, consumers should spend on ……………. proportion of their incomes on travel. a.
real / decreasing b.
nominal / decreasing c. nominal / increasing d. real / increasing
29.
In the tourism distribution channels, which of the following can not be categorized into the indirect distribution system? a.
Retail travel agent b.
Internet c. Tour wholesaler d. Specialty channeler
30.
People with college educations take more ………….. trips than do those with high school educations. a.
pleasure b.
spa visits c. adventure d. incentive
31.
A travel agency is a ……………….. – a business or person selling the travel industry’s individual parts or a combination of the parts to the ………………… a.
wholesaler/consumer b.
middlemen/producer c. intermediary/producer d. middlemen/consumer
22. Which of the followings cannot be categorized into entertainment, recreation and other activities group? a.
Special events b.
Museum and art galleries c. Sports d. Shopping
23. Which of the followings is one of the limitations of the Internet? a.
it is high tech b.
it is high touch c. it is easy to use d. it is accessible
24.
Which of the followings is not one of the group travel patterns? a.
travel clubs b.
recreational tours c. incentive tours d. special interest tours
25.
…………………. involves supplementing peak season attractions of a destination with other attractions that would create demand for travel to that destinations during ……………… periods. a.
Multiple use / off season. b.
Technical use / peak season c. Multiple use / high season d. Technical use / walley
2

26.
What does a consolidator do in the travel and tourism industry? a.
sells only hotel rooms b.
sells cruise tours c. sells tickets at considerable discounts d. sells only package tours (ITs)
27.
Tour wholesaling business is usually one of four kinds. Which of the following cannot be included into. a.
Dependent tour wholesaler b.
The airline working with a tour wholesaling business c.
The retail travel agent who packages tours d.
The operator for motor coach tours.
28. Companies specialize in representing hotels, motels, resorts and destination areas are known as; a.
Incentive travel firms a.
Corporate travel firms c. Specialty channeller firms d. Hotel sales representative firms
29.
Which of the followings cannot be categorized into the entertainment attractions? a.
Sport complexes b.
Casinos c. Sightseing d. Theme parks
30.
………………. tourism is a type of tourism practiced by low income groups and which is rendered possible and facilitated by easily recognizable services. a.
Mass b.
Group c. Social d. Incentive
31.
Which of the followings can be categorized into the cultural attractions group. a.
Industrial sites b.
Islands c. Coasts d. Religious events
32.
The seriousness of travel was further enhanced by the ………….., an activity intended principally as a training ground for the young and wealthy people of the English courts of the Tudor times in the
18 th century.
a. Classical tours
b. Grand tour c. First IT tours d. Cross-continental tours
33.
Travelers must manage their resources of money and time in situations much different from those at home. They also must manage their ………. interactions and relations with the host society. a.
personal b.
professional c. social d. individual
34.
Who is the theorist developed hierarchy of needs, from physiological needs to safety needs to love and relationship needs to self esteem to self actualisations. a. Sigmound Freud b.
Carl Jung c. Alfred Adler d. Abraham Maslow
35.
According to the travel needs ladder, what type of needs is there on the top of the ladder? a. Safety/security needs b. Fulfillment needs c. Relationship needs d. Self esteem/development needs
36. Crimes against tourists result in a bad publicity and create a …………. Image in the minds of prospective ……… b.
positive / visitors c.
negative /visitors c. destination / hosts d. location / tourists
37.
Which of the followings cannot be ategorized as cultural and social characteristics of a tourism region.
3

a.
Attitudes towards tourists b.
Gastronomy c. Religion d. Handicrafts
38.
Educational and cultural activities such as international meetings and study courses are particularly well adapted “……………………” tourism development. a. Heritage c. Out of season b. Cultural d. Business
39.
Travel for the purposes of “getting back to nature” and to appreciate people-land relations falls into the ………… category. a. Recreational tourism b. Cultural tourism c. Land based tourism d. Environmental tourism.
40.
Fine Arts, Music and Dance, Handicraft and Agricultural tourism can generally be categorized as
…………….. a. Other types of tourism b. Recreational tourism c. Environmental tourism d. Cultural tourism
41.
……………….. is a technique which creates new markets for the off-season period by employing price differentials as a strong tool to shift …………. away the peak season. a.
Price cut / demand b.
Price differentials / demand c. Price rise / supply d. Price differentials / supply
42.
Which of the followings is not one of the negative social effects of tourism on a host society? a.
loss of cultural pride b.
some desirable activities such as gambling and drunkenness c.
“demonstration effect” of local people wanting the some luxuries d.
disproportionate number of workers in low-paid.
43.
………………….. by local people toward the tourist can be generated by the apparent gap in economic circumstances and economic effects. a. Resentment b. Dislocation c. Interaction d. Inferiority
44.
There are four extremes relating to the preferences of the international tourists, except; a.
complete relaxation to constant activity b.
traveling close to one’s environment to a totally familiar environment c.
complete dependence on group travel to traveling alone. d.
order to disorder
45.
Which of the followings is not one of the barriers to travel and tourism? a.
Interest b.
Safety c. Family type d. Cost
46.
Tourism supply components are classified into 4 broad categories, which of the below is not one of them. a.
natural resources and environment b.
personal and social resources c.
hospitality and cultural resources d.
the built environment and transportation
47.
The ground and service installations described as ………………. are of paramount importance to successful tourism.
4

a.
infrastructure b.
superstructure c. accommodation d. transportation
48.
…………………. structures are among the most important parts of the superstructure in the destination. a.
Electrical installations b.
Transportation systems c. Hotel or lodging d. Communication
49.
Which of the followings can not be categorized into the superstructure and infrastructure systems in any destinations? a.
gasoline stations c. roadside parks b.
natural attractions d. road signs
50.
………… is a technique for the multiple ownership and/or use of resort and recreational ……….. a.
Condominium / properties b.
Timesharing / vehicles c. Timesharing / properties d. Condominium / vehicles
51.
……………….. is a technique which creates new markets for the off-season period by employing price differentials as a strong tool to shift …………. away the peak season. c.
Price cut / demand d.
Price differentials / demand c. Price rise / supply d. Price differentials / supply
52.
Fluctuations in demand in the short run ( seasonality ) and the resulting ……… and ……… in demand is an important problem for the majority of tourism enterprises. e.
increase / decrease f.
elasticity / inelasticity c. peaks and seasons d. peaks and valleys
53.
Valene Smith has identified six categories of tourism. Which of the followings is not considered in this categories. c.
Historical Tourism d.
Ethnic tourism c. Cruiser tourism d. Business tourism
54.
Concept of life-seeing tou rism explains a person “sees the high points” of a given …………… and thus feels that he or she has “seen” this area. g.
Population h.
Country c. Tradition d. Location
55.
With the age ( late sixties and upward ), the travelers may become more ………… i.
active j.
passive c. curious d. adventuresome
56.
Heritage interpretation as a/an …………….. discipline can be very useful in tourism. Courses can be developed to enable local citizens to become authentic interpreters of their areas. k.
Academic l.
Historical d. Operational e. Traditional
57.
Anthropography is defined as the branch of ……………. that describes the varieties of ………… and its geographical distribution. m.
history/mankind n.
anthropology/humankind c. geography/humankind d. anthropology/history
58.
Travel expenditures historically have had an income elasticity exceeding unity, as per capita
…………… incomes continue to rise, consumers should spend on ……………. proportion of their incomes on travel. o.
real / decreasing p.
nominal / decreasing c. nominal / increasing d. real / increasing
5

59.
In the tourism distribution channels, which of the following can not be categorized into the indirect distribution system? q.
Retail travel agent r.
Internet c. Tour wholesaler d. Specialty channeler
60.
People with college educations take more ………….. trips than do those with high school educations. s.
pleasure t.
spa visits c. adventure d. incentive
61.
A travel agency is a ……………….. – a business or person selling the travel industry’s individual parts or a combination of the parts to the ………………… u.
wholesaler/consumer v.
middlemen/producer c. intermediary/producer d. middlemen/consumer
62. Which of the followings cannot be categorized into entertainment, recreation and other activities group? c.
Special events d.
Museum and art galleries c. Sports d. Shopping
63. Which of the followings is one of the limitations of the Internet? c.
it is high tech d.
it is high touch c. it is easy to use d. it is accessible
64.
Which of the followings is not one of the group travel patterns? c.
travel clubs d.
recreational tours c. incentive tours d. special interest tours
65.
…………………. involves supplementing peak season attractions of a destination with other attractions that would create demand for travel to that destinations during ……………… periods. c.
Multiple use / off season. d.
Technical use / peak season c. Multiple use / high season d. Technical use / walley
66.
What does a consolidator do in the travel and tourism industry? c.
sells only hotel rooms d.
sells cruise tours c. sells tickets at considerable discounts d. sells only package tours (ITs)
67.
Tour wholesaling business is usually one of four kinds. Which of the following cannot be included into. e.
Dependent tour wholesaler f.
The airline working with a tour wholesaling business g.
The retail travel agent who packages tours h.
The operator for motorcoach tours.
68. Companies specialize in representing hotels, motels, resorts and destination areas are known as; b.
Incentive travel firms c.
Corporate travel firms c. Specialty channeler firms d. Hotel sales representative firms
69.
Which of the followings cannot be categorized into the entertainment attractions? c.
Sport complexes d.
Casinos c. Sightseing d. Theme parks
70.
………………. tourism is a type of tourism practiced by low income groups and which is rendered possible and facilitated by easily recognizable services. a.
Mass b.
Group c. Social d. Incentive
71.
Which of the followings can be categorized into the cultural attractions group. c.
Industrial sites c. Coasts
6

d.
Islands d. Religious events
72.
The seriousness of travel was further enhanced by the ………….., an activity intended principally as a training ground for the young and wealthy people of the English courts of the
Tudor times in the 18 th century.
a. Classical tours
b. Grand tour c. First IT tours d. Cross-continental tours
73.
Travelers must manage their resources of money and time in situations much different from those at home. They also must manage their ………. interactions and relations with the host society. a.
personal b.
professional c. social d. individual
74.
Who is the theorist developed hierarchy of needs, from physiological needs to safety needs to love and relationship needs to self esteem to self actualisations. a. Sigmound Freud d.
Carl Jung c. Alfred Adler d. Abraham Maslow
75.
According to the travel needs ladder, what type of needs is there on the top of the ladder? a. Safety/security needs b. Fulfillment needs c. Relationship needs d. Self esteem/development needs
76. Crimes against tourists result in a bad publicity and create a …………. Image in the minds of prospective ……… a.
positive / visitors b.
negative /visitors c. destination / hosts d. location / tourists
77.
Which of the followings cannot be Categorized as cultural and social characteristics of a tourism region. c.
Attitudes towards tourists d.
Gastronomy c. Religion d. Handicrafts
78.
Educational and cultural activities such as international meetings and study courses are particularly well adapted “……………………” tourism development. a. Heritage b. Cultural c. Out of season d. Business
79.
Travel for the purposes of “getting back to nature” and to appreciate people-land relations falls into the ………… category. a. Recreational tourism b. Cultural tourism c. Land based tourism d. Environmental tourism.
80.
Fine Arts, Music and Dance, Handicraft and Agricultural tourism can generally be categorized as
…………….. a. Other types of tourism c. Environmental tourism b. Recreational tourism d. Cultural tourism
81.
……………….. is a technique which creates new markets for the off-season period by employing price differentials as a strong tool to shift …………. away the peak season. a.
Price cut / demand b.
Price differentials / demand c. Price rise / supply d. Price differentials / supply
7

82.
Which of the followings is not one of the negative social effects of tourism on a host society? a.
loss of cultural pride b.
some desirable activities such as gambling and drunkenness c.
“demonstration effect” of local people wanting the some luxuries d.
disproportionate number of workers in low-paid.
83.
………………….. by local people toward the tourist can be generated by the apparent gap in economic circumstances and economic effects. a. Resentment b. Dislocation c. Interaction d. Inferiority
84.
There are four extremes relating to the preferences of the international tourists, except; a.
complete relaxation to constant activity b.
traveling close to one’s environment to a totally familiar environment c.
complete dependence on group travel to traveling alone. d.
order to disorder
85.
Which of the followings is not one of the barriers to travel and tourism? a.
Interest b.
Safety c. Family type d. Cost
86.
Tourism supply components are classified into 4 broad categories, which of the below is not one of them. a.
natural resources and environment b.
personal and social resources c.
hospitality and cultural resources d.
the built environment and transportation
87.
The ground and service installations described as ………………. are of paramount importance to successful tourism. c.
infrastructure c. accommodation d.
superstructure d. transportation
88.
…………………. structures are among the most important parts of the superstructure in the destination. c.
Electrical installations d.
Transportation systems c. Hotel or lodging d. Communication
89.
Which of the followings can not be categorized into the superstructure and infrastructure systems in any destinations? c.
gasoline stations d.
natural attractions c. roadside parks d. road signs
90.
………… is a technique for the multiple ownership and/or use of resort and recreational ……….. c.
Condominium / properties d.
Timesharing / vehicles c. Timesharing / properties d. Condominium / vehicles
8