Saint Francis University
Administrative Unit Assessment Plan Template
Administrative Unit: Adult Degree and Continuing Studies
Unit Outcomes
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Provide quality courses taught by excellent instructors.
Meet or exceed established recruitment goals.
Increase retention of ADCS students.
Provide excellent advising and customer service to students.
Expand the College in High School program.
Provide excellent customer service, guidance, and annual training to ADCS instructors.
Measures and Assessments used to Document Achievement of Goals (including schedule
used with each assessment)
1. At the end of each course, students complete a course evaluation in which the course and
instructor are evaluated for quality and effectiveness.
2. Enrollment statistics are tracked weekly and analyzed before each module (August,
November, January, March, May, June) with comparisons made from prior semester to
current semester, module to module and prior year to current year, and tracking back
five years.
3. An Annual Report is completed that includes recruitment goals and College in High
School registrations and school partnerships.
4. Retention statistics are tracked and compared to prior semesters and prior years.
5. The Student Satisfaction Survey included questions pertaining to ADCS.
6. An Instructor Survey of ADCS faculty is conducted every 2-3 years to assess the quality
of teaching experiences at Saint Francis University and overall experiences with the
ADCS staff.
7. An annual Professional Development Questionnaire is administered every fall on the
ADCS instructor professional development day; each participant completes a
questionnaire and provides feedback about the event.
Benchmarks for Action
1. All courses and instructors will have at least 90% of the students in a course selecting
strongly agree to agree in their evaluation of that course and instructor.
2. Enrollment for each module will track at or above previous modules for number of new
students, total number of ADCS students, and total number of credits.
3. Retention will track at or above previous semesters for total number of credits and total
number of ADCS students registering.
4. The average participant evaluation of ADCS in the ADCS Student Satisfaction Survey
will be rated at least a 4.0 on a Likert Type scale with 5.0 as the best rating.
5. For the 2012-2013 academic year there will be a 5% increase in College in High School
registrations.
6. The average instructor rating of ADCS in the Instructor Survey will be at least a 3.5 on a
Likert Type scale with 5.0 as the best rating.
7. The ADCS Annual Professional Development Day questionnaire will indicate that 95%
found the event worthwhile.
Timeline for Administration and Reviews (including any department or unit reviews in the
prior 10 years, participation in the Journey to Excellence, and future schedule department
or unit reviews)
1. Performa reviewed ADCS during the University’s 2011-2012 Journey to Excellence
review.
2. Annual reports are due during the summer of every year.
3. The ADCS Student Satisfaction Survey will be conducted November 2012.
4. Course evaluations are completed near the end of every module/semester with the
summer 2012 session ending August 10, 2012 and the next semester/module to begin
August 25, 2012.
Record of Assessment Based Actions for the Past Academic Year
1. From the recommendations of Performa, ADCS worked with IT in establishing its
admissions/recruitment module with training and implementation occurring July 2012.
2. From the recommendations of Performa, ADCS continued to collaborate with
MBA/HRM on open houses, orientation, recruitment, and marketing campaigns.
3. From the recommendations of Performa, ADCS completed its online application linked
to Jenzabar.
4. As a result of the review of course evaluations, three of the instructors were contacted on
how to better serve and teach ADCS students, and they were reminded about proper
protocol (e.g., showing up on time, being more professional).
5. Instituted monthly meetings with IT to continue the implementation of Jenzabar, create
online registration for College in High School, and discuss other IT-related needs for
ADCS.
6. As a result of a review of the Student Satisfaction Survey which had limited results from
ADCS students, we have created our own student satisfaction survey with the first
administration of it in November 2012.