FAQ Help Registration

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Using MyMathLab (MML) – New and Returning Users
You can use MML with PCs or Macs as long as you have a high speed internet connection.
What you need to get started
 Valid email address that you will check regularly

Student Access Code which is found in the MML Student Access Kit
SAVE THIS SHEET FOR FUTURE REFERENCE.
2 ways to make MML affordable:
1. Buy the access code bundled with a new book.
2. Buy a used book online (Amazon.com or Half.com) and an access code
from www.coursecompass.com or from the RVC bookstore.
NOTE: You will get the code immediately if you purchase it online.

Course ID
(from your instructor)
NOTE: If your instructor is not using MML,
there are self-study course IDs available on
the RVC portal website.
Websites that get you into MML (bookmark all)



RVC portal with everything you need in one place: http://www.pearsoncustom.com/il/rvc_math
Direct MML login: www.coursecompass.com
Backdoor that gets you into MML if CourseCompass is down: www.mathxl.com
Registering & Enrolling in Your Course
Go to http://www.pearsoncustom.com/il/rvc_math and choose the course you’re taking. Click the MyMathLab
icon which will take you to www.coursecompass.com.
New Users
Under Students, click on the REGISTER button.
 Enter your student access code that is bundled with your book or purchase one through the website.
 Follow the online instructions to continue registering for the course. You will be asked for these:
o RVC Zip Code: 61114
o Course ID (from your instructor)
My login name:
My password:
Returning Users
You do not need a new student access code to register for a new course if you are using the same textbook as
your previous course. If you change books, you will need a new access code.
1. Click on LOG IN.
2. Click the Enroll in Another Course button.
3. Enter the new Course ID from your instructor and follow the on-screen instructions to register.
Getting Tech Support

Visit http://mymathlab.com/contactus_stu.html for online assistance.
o FAQs, Live Chat, and Send a Question available
o Phone 1-800-677-6337 Mon-Fri, 7 am – 7 pm, Sun 4 – 11 pm
Things to Know
1. Do your work on paper, numbering each problem like you would if you were doing book homework. You
will have to show work on tests so it is important to practice that during homework.
2. Pay attention to the format your answer is to be given in. It is not a person; it’s just a computer.
3. You get 3 tries for a problem. If you get it wrong 3 times and want a new problem, click Similar Problem.
You can do this over and over until you get 100% if you like.
4. The most recent solution will be counted in your homework score unless you are in “Review” mode.
5. If you ever want to redo problems, even ones you did not do before the due date, click Gradebook. Next
to each assignment is the link Review. Choose it to redo problems but your score will not change.
6. MML is always saving your work but just to be safe, click Save after you’re done.
7. You can stop anywhere during a homework assignment, log out, and come back to the same problem.
You cannot do this for practice tests. If you log out and come back during a test, it will start the test over.
8. You can print an assignment, work it on paper, and enter the answers in the computer when you have
time.
9. You can keep working on homework and improving your score until it is due.
10. You can work with your friends on MML because each student has their own version of the problem with
different numbers.
Help Aids
ALWAYS try to attempt the problem by yourself first. However, if you are stuck on a problem, NEVER GIVE UP.
Look to the right of the screen to find many different ways to receive help on the problem. Below is a description
of each button, and how it can help you.

Help Me Solve This – Walks you through a similar problem step by step. You will be required to
complete an additional problem for credit.

View an Example – Shows you an example just like the one you’re doing.

Video/Animation – (only select questions) Short video explaining the problem. For longer videos, click
Chapter Contents at the left, then your chapter, then your section. You can choose a video lecture to see
more problems and explanations.

Textbook Pages – Takes you to the exact pages in the text that discuss solving a similar problem.

Ask My Instructor… -- If you are still having difficulty solving the problem, and/or you feel that the
computer has graded your answer incorrectly, you can email your instructor.
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