Park Ranger Literature Review Background and Purpose: This preliminary literature review was prepared by the National Park Service (NPS) Social Science Program for Ed Clark of Shenandoah National Park and supported by Ken Johnson of the Institute for Conservation Law Enforcement. The principal investigator is Elise Thatcher, Research Assistant with the Social Science Program. Clark, Johnson and others are engaged in the research and development of resource law enforcement capacities to mitigate complex and trans-boundary threats to parks. A major component will be a three-year demonstration project to develop intelligence collection and analysis tools. This project will also develop work-force management tools, allocating protection assets to values at risk. These will be deployed and tested at pilot parks. Work to date suggests that these advanced protection capacities will require the NPS work force to operate effectively in a management-directed environment. The envisioned work force will also likely value extensive team-work across disciplines, and appreciate a long- term focused, information-driven work environment. At this time it is arguable that these values are not as strong within the NPS law enforcement sector as is necessary for effective natural resource protection. This force may properly have evolved to value independence in decision-making, and rangers may be most productive in response to rapidly changing priorities. But as a result rangers may place lower value on participating in information-driven workplaces. The demonstration project includes funding to research what design elements will support adoption of different behaviors to implement the envisioned changes. These data may inform such decisions as the design of the work force, computer interfaces, training, and performance measures. Clark requested the assistance of the NPS Social Science Program to determine the state of knowledge of the characteristics, motivators, personal values and expectations of the present NPS law enforcement ranger workforce. The purpose of this review is, therefore, to assess what research on NPS or Canadian law enforcement park rangers has been done. It will then be used to determine what further research needs to be conducted in order to assist this project. Literature: Pendleton, M. R. (1996a). Crime, criminals and guns in “natural settings”: exploring the basis for disarming federal rangers. American Journal of Police, 4, 3-25. Pendleton, M. R. (1998). Policing the park: understanding soft enforcement. Journal of Leisure Research, 30, 552 – 572. Pendleton, M. R. (2000). Leisure, crime and cops: exploring a paradox of our civility. Journal of Leisure Research, 32, 111-6. Soden, D. & Hester, W. (1989). Law enforcement in the national park service: the ranger’s perspective. Criminal Justice Review, 14, 63-73. Process: Resources used for this review are those available through the online libraries of Texas AM University and the Department of the Interior Library. The online search engine Academic Search Premier was the key database used through the libraries of Texas AM with results provided through online journal services EBSCO and SFX. Search engines HeinOnline and InfoTrac OneFile were used through the Department of the Interior Library website. These academic databases were searched with the following keywords, both separately and in combination with one another: “law,” “enforcement,” “natural resources,” “rural,” “police,” “park rangers,” “rangers,” “nature,” “outdoor(s).” Additional articles of interest identified in the bibliographies from the articles found were included in the search, although not often located. Articles not available within immediate document retrieval capabilities are included in the section titled “Other Articles.” While this preliminary literature review is limited in scope, the search conducted generally yields a reliable estimate of the volume of available literature on the subject of NPS and Canadian park rangers. What is important in this case is that there are more articles addressing this topic which were immediately unavailable. A more complete literature review would include these articles and communication with identified researcher Michael R. Pendleton to ferret out further data. Such a review may also use broader search criteria, e.g. from the related disciplines of police-work, to uncover information. Findings: Research on the personal values, motivators and behaviors of the NPS law enforcement ranger work force is limited, although there appears to be a good beginning for academic research in the articles included below. Information on visitor perceptions and expectations of this work force is similarly limited. Research on the mission effectiveness of the work force is largely non-existent. This is somewhat surprising in light of the long standing debate within the NPS on the proper role of the ranger. The majority of literature considering US and Canadian national park rangers addresses crime rates in US and Canadian national parks. As a result, they are more focused on the working environment of park rangers rather than the rangers themselves. This review includes one such article (Pendleton, 2000). The remaining three articles focus on park rangers and their work with a focus on the increase of park ranger law enforcement duties. Two themes come to the fore in the second group of articles. First, the law enforcement component of ranger duties has increased in correspondence with the increase in crime in NPS and Canadian units in the past twenty years (Soden & Hester, 1989). Since the late 1980’s there has been a disagreement of opinion within the ranger corps about the increase in law enforcement duties. Of two hundred park rangers surveyed, half viewed NPS agency law enforcement decisions (which usually meant increased law enforcement duties) in a neutral or negative light. Gender, education, age, ideology, and field of study did not appear to affect rangers’ opinions. Those most likely to view law enforcement duties negatively had served long enough that their initial duties were more naturalist rather than enforcement oriented.1 Overall, however, NPS park rangers incorporated law enforcement duties in their workload without significant protest. Authors Soden and Hester attribute this ability to incorporate less-than-appealing duties to rangers’ high levels of job satisfaction associated with other duties. They also cite park rangers’ appreciation for NPS agency “openness” to new methods for addressing contemporary problems. The second dominant theme is the manner that NPS and Canadian park rangers carry out law enforcement duties in response to criminal incidents. In comparison with urban police, rangers are more likely to “encourage, bargain, avoid, or bluff” when talking with the perpetrator of a crime in order to arrange a solution (Pendleton, 1998). This approach is called “soft enforcement” because rangers prefer to rely on “officer presence and verbal persuasion” rather than threaten perpetrators with arrest. Often rangers do not report incidents because they feel that “staying on the good side” of park visitors and local residents allows them more leverage in convincing visitors not to commit criminal acts in the future. Soft enforcement also stems from rangers’ belief in acting as natural resource guardians rather than hard-line urban law enforcement officers. This role enables them to address crimes involving agriculture and natural resources that differ from those associated with urban areas, e.g. Native American harvesting of specific plants. Important here is the assumption that rangers, as locals, are privy to local knowledge of people and natural resources unknown to outsiders. Conclusions: The majority of research on NPS and Canadian park rangers conducted thus far has been concerned with their growing role as law enforcement officers. Pendleton asserts that although more hard enforcement tactics are being adopted, soft enforcement remains rangers’ prevailing approach when immediately responding to criminal activity within a park. Soft enforcement exhibited rangers’ reluctance to use centralized, protocol-oriented response methods. The four methods used by rangers (bluffing, encouraging, bargaining, 1 Soden & Hester separated those surveyed into the following years of service: less than 1, 1-3, 4-9, 10-19, 20-29, and more than 30. It is not specified at what years of service park rangers were more likely to disagree with increasing law enforcement duties. and avoiding) are indicative of the complex web of options presented by soft enforcement for rangers to address incidents. Although Pendleton argues that this complexity and its strong ties to the community are what makes a blend of soft and hard enforcement a viable option for rangers addressing law enforcement incidents, his work does not make it clear to the principal investigator if the individualized, independent approach rangers use in soft enforcement deters natural resource crimes to the degree that it sufficiently minimizes criminal efforts in parks. Further Research: Upon reviewing these articles it appears there remains a need for a comprehensive study to determine if soft enforcement methods by NPS park rangers can prevent crimes involving agriculture, wildlife or other natural resources from being committed in NPS units. It appears research is also needed to determine the most effective way to add information-focused, management-driven capacities to the existing capacities of the NPS ranger corps. Before conducting such research a more complete literature review, addressing the articles included in the “Other Articles” section, is highly recommended. Researcher of Interest: Michael R. Pendleton, formerly of the Law and Society Department at the University of Washington, Seattle, appears to have done significant work on this subject. He operates his own consulting business in Kingston, Washington. His can be contacted at: Pendleton Consulting 34225 Bridgeview Dr. NE Kingston, Washington, 98346 Business phone: (360) 638-1179 Business cell: (360) 509-1333 Fax: (360) 638-1779 Website: http://www.pendleton-consulting.com/index.html Email: mpendleton@telebyte.com Other Articles: The following peer reviewed and gray literature articles were not immediately available. They may be of significant help for future research. *Carroll, M. (1988). A tale of two rivers: comparing NPS - local interactions in two areas. Society and Natural Resources, 1, 317-333. *Charles, M. (1982). The Yellowstone ranger: the social control and socialization of federal law enforcement officers. Human Organization, 41, 216-226. *Felson, M. (1995). Those who discourage crime. In J. Eck and D. Weisdurd (Eds.), Crime and place. Monsey, NY: Criminal Justice Press. *Forsyth, C. (1994). Bookers and peacemakers: types of game wardens. Sociological Spectrum, 14, 47-63. Jowett, P. (1992). Law enforcement in Pacific Rim National Park Reserve. Paper presented at symposium on Emerging Issues in Criminal Justice: Crime and Enforcement in Natural Settings. Seattle, Washington, March. Kennedy, J. (1988). The symbolic infrastructure of natural resource management: an example of the U.S. Forest Service. Society and Natural Resources, 1, 241-251. Manning, P. (1977). Police work: the social organization of policing. Cambridge, MA: The MIT Press. Mott, W. P. (1986). Keynote-speakers-Director Mott's comments. Ranger: Journal of the Association of National Park Rangers, 11,1. Pendleton M. (1996b). Crime and law enforcement in natural settings. A report to the United States Forest Service. Pendleton, M. (1996c). Understanding vandalism in natural settings: exploring the basis for protective enforcement. Paper presented at the 1996 Montana Recreation and Park Association Annual Conference. Missoula, Montana, September: 22-24. Pendleton, M. (1997a). Looking the other way: the institutional accommodation of tree theft. Qualitative Sociology, 3, 325-340. Pesavento, L. C., Bator, M.G., & Ross, J. (2001). Staff development practices: is your organization “learning” in the 21st century? Parks & Recreation, 36, 24-31. Rollins & Associates. (1994). Planning Report for Managing the West Coast Trail: A Survey of West Coast Trail Hikers, Pacific Rim National Park Reserve. Sauer, C. (1998). The resource management ranger. Speech given at the Annual Law Enforcement Training Course. Tacoma, Washington. *Walsh, W. and Donovan, E. (1984). Job stress in game conservation officers. Journal of Police Science and Administration, 12, 333-8. Parks Canada Reports: Jowett, P.(1993). Heritage resource threat assessment. Parks Canada report. Parks Canada. (1996). Law enforcement operational review: Pacific Rim National Park Reserve. Parks Canada report. Pendleton, M. (1997b). Policing the park: toward a protection model of park law enforcement. A report to Parks Canada. Pendleton, M. (1997c). The threat of crime in national parks: the case of Pacific Rim Canadian National Park Reserve. A report to Parks Canada. Recent Media Pieces: Dougherty, Ryan. (2004, Summer). The Endangered park ranger. National Parks, 78, 7. Fialka, John J. (2003, Jan 22). In the wild: a ranger's death shows new hazards of a venerable job. Wall Street Journal, p. A1. Park Watch. (2000, September 1). Canadian Geographic, 120, 22. Toops, Connie. (2005, Winter). Raiders of the Last Parks. National Parks, 79, 24 –29. Shore, D. (1994). “Bad Lands.” Outside, 19, 56-71. With Rangers Diverted to Security, Parks Feel the Strain. (2001, November 12) New York Times, p. A14. * Requests have been made for these articles