Study Guide for Unit 002
Objective 2.01 and 2.02
1.
Which employee action is a violation of ethical responsibility to customers?
a. Adam explains why the price of one surfboard is higher than a similar one.
b. Ben cautions potential clients about travel dangers in the Middle East.
c. Cindy makes false claims about the performance of an electronics product.
d. David arrives late for work at least once a week.
2.
Conner’s Supermarket has a sign posted in the meat department informing shoppers of the potential dangers of eating raw shellfish.
Connor’s is demonstrating ethical responsibility towards:
3.
Business owners must be able to get along with their employees, make customers feel welcome, and maintain a working
relationship with business associates. What skill is this?
4.
The study of moral choices and values is:
5.
Jessica asks many questions and conducts research when attempting to solve problems related to her business. What
personal characteristic does this represent?
6.
The South Shore Grill hosted a dinner with proceeds being donated to help local DECA members attend national
competition. This represents ethical responsibility towards:
7.
Before selling a new infant car seat, the owner of Rock-A-Bye-Baby demonstrates the correct installation of the seat. The
owner is demonstrating ethical responsibility towards:
8.
Andrea is very adept at using PowerPoint to make presentations to potential investors in her business. She is
demonstrating what kind of skill:
9.
Which skills will help an entrepreneur with record-keeping, inventory, ordering, payroll, and profits?
10. Entrepreneurs are willing to work until the job is finished. In this respect entrepreneurs are said to be:
11. Entrepreneurs generally have high expectations for themselves and strive to achieve those expectations. Thus, they are
characterized as:
12. Of the major factors contributing to the success of a small business, which one is affected by the lack of working capital?
13. There are no coffee shops on Hatteras Island. Mike thinks that a coffee/bagel shop would have commercial value. His idea
is considered a/n:
14. Which section of the business plan contains information about the personal and non-personal promotion for the business?
15. The proposed business organization, including the form of business ownership, is included in which section of the business
plan?
16. Product development and channels of distribution are included in which section of the business plan?
Study Guide for Unit 002
17. Dillon’s corner sponsored a raffle to help raise funds for a new school press box. This represents ethical responsibility
towards:
18. A business owner attempts to enforce a certain level of acceptable behavior for those who represent the business by
creating a:
19. Businesses can demonstrate ethical responsibility towards customers by:
a. Assigning work schedules fairly.
b. Contributing money to charities.
c. Donating products to school raffles.
d. Representing the merits of products truthfully.
20. The inability to interpret financial records demonstrates a lack of:
21. A business plan can provide an entrepreneur with a start-up:
22. Which section of the business plan discusses the personal qualifications of the entrepreneur?
23. Plans for future expansion of the business are included in which section of the business plan?
24. Why does an entrepreneur need persistence?
25. Which characteristic enables an entrepreneur to set his/her own agenda and schedule?
26. Entrepreneurs are opposed to spectators. They make decisions and act on them is what characteristic?
27. Why does an entrepreneur need basic business skills?
28. Why are human relations skills important?
29. What skill calls for logical and creative solutions?
30. What skill is needed to help make initial purchase decisions, calculate potential profit and to put together financial
statements?
31. Andrew has been working for a company for 5 years as a loan officer. He has done everything that position can offer and
has become very bored with knowing there is no opportunity for promotion insight. What characteristic does he possess?
32. Which characteristic conducts research and ask questions to solve problems?
33. Define entrepreneur?
34. Define Manager?