Activating Your Live Mail Account To activate your Live Mail account, follow the instructions below. You will only need to activate once. Note: Be sure that you are not logged on to Hotmail, Windows Messenger, MSN Messenger, Windows Live Messenger, etc.) Sign on to My.UTEP.edu and click on Live Mail Type in your My.UTEP password. Select a security question and type in your answer. The alternate email field is optional. After reading the Windows Live service agreement, click I accept. Your account is now active.