UNIVERSITY OF EXETER BUSINESS SCHOOL EXAMINATIONS Information for UNDERGRADUATE STUDENTS Registered on the following degrees: BA Economics BA Economics and Econometrics BA Economics & Finance BA Business Economics BA Economics and Politics BA Leadership and Politics BA Business and Management BA Management and Leadership BA Management with Marketing BA Management with Tourism BA Accounting and Finance BA Business and Accounting BA Accounting with Leadership SH Business Studies SH Accounting Studies and their counterparts ‘with European Study’, ‘with International Study’ or ‘with Industrial Experience’. This booklet supplements the Student Handbook (which is available on http://business-school.exeter.ac.uk/undergraduate/student_handbook/) and specifically details the examination process, important dates, and examination conventions. Students should also consult the University’s Examinations Office website, at http://www.admin.ex.ac.uk/academic/exams/ Candidate Number You will need your candidate number to obtain any assessment feedback (including assignment feedback). You can find your candidate number on SRS (it is 6 digits and is NOT your Uni Card number). Please learn this number, or note it somewhere safe, you will need it often! 2 University of Exeter Business School Examination Handbook for Students 2009/0 Contents Examination Dates, Results Publications, Degree Day BEFORE AND DURING THE EXAMINATION PERIODS Guidance for Candidates Link Examination Timetables Additional needs Missing from an examination? Illness during the examination period Illness during an examination Mitigating Circumstances Conduct during an examination Dictionaries and Calculators Avoid cheating and plagiarism Examination Assessment Procedures (“Conventions”) RESULTS AND AFTERWARDS What information is published, and where?/Feedback If you fail an examination Appeals IT Access Finally APPENDICIES Appendix 1 Condonable and Uncondonable Module Information Appendix 2 University of Exeter Appeals Information Page 4 5 5 5 5 6 6 6 7 7 8 8 9 9 11 11 12 13 15 Please read All exams are really important to your future regardless or not of whether they are first year exams or condonable. We have students who have graduated with good degrees and are now requesting to resit an exam from their first year because this is affecting their ability to find a job: Unfortunately the University does not allow this. Please be diligent in your revision and work hard. It really could affect your future. Good luck! 3 University of Exeter Business School Examination Handbook for Students 2009/0 Examination Dates, Results Publications, Degree Day Semester 1 - Requests for Specific Provision in Exams Friday 4th December 2009 Semester 1 - Exam Period Monday 11th January - Saturday 16th January 2010 Semester 1 - Marks Published Provisional marks published 15th February 2010 Note: Due to the change in Academic year, some marks will be released up to 6 weeks after the day of the exam, if your module is affected, you will be informed by your lecturer through WebCT, e-mail or verbally in lectures. Semester 2 - Requests for Specific Provision in Exams Friday 2nd April 2010 Monday 10th May - Saturday 12th June 2010 Semester 2 - Exam Period W/C 28th June 2010 Semester 2 - Marks Published Referred/Deferred - Exam Period Do not book any holidays over this period until you have received your results confirming that you do not have any retakes – University rules state that you must be available over this period. Referred/Deferred Decisions communicated via e-mail to your Exeter address These dates and times may be subject to change. 4 Monday 23rd August - Tuesday 31st August 2010 Wednesday 15th September 2010 University of Exeter Business School Examination Handbook for Students 2009/0 BEFORE AND DURING THE EXAMINATION PERIOD ALL STUDENTS MUST READ THE ‘GUIDANCE FOR CANDIDATES’ ISSUED BY THE EXAMINATIONS OFFICE, ON THE WEB AT http://admin.exeter.ac.uk/academic/exams/guidance.shtml Ignorance of the rules is not accepted as an excuse for breaking them! Examination timetables Your personal examination timetable will be available on-line from the Examinations Office website. You will be informed by the Examinations Office when these will be available. Problems with your on-line Exams timetable: Go to the Examinations Office, Room 153 Northcote House, NOT to the Business School Student Service Centre. Additional Needs If you have additional needs: Discuss these with the Disability Resource Centre (DRC) The DRC will inform the Examinations office Check your timetable to ensure that the appropriate measures have been put in place These arrangements are carried forward from one year to the next, you do not need to reapply. Deadlines to apply for additional needs: o Semester 1 - Friday 4th December 2009 o Semester 2 – Friday 2nd April 2010 Dyslexic students: You may print the word ‘DYSLEXIC’ on the cover sheet of each examination paper. You will not be penalised for poor spelling or handwriting so long as your meaning is clear. Missing from an examination? The School will no longer be contacted if you do not turn up for an exam, so we will not be able to contact you. Double check your alarm clock is set! If you suddenly realise you are late, call us first - 01392-725611 - we may be able to help. Intentionally Missing an Exam: If you have mitigating circumstances, submit the mitigation and the Board of Examiners may agree to defer you (see page 6). 5 University of Exeter Business School Examination Handbook for Students 2009/0 If you do not have a good reason for missing the exam, the Board may conclude that you have voluntarily withdrawn from the programme and you may be asked the leave the University. (Section 3.2: http://admin.exeter.ac.uk/academic/tls/tqa/Part%208/8Eugexams2. pdf) Illness during the examination period If you are too ill to take an examination you must: See a doctor as soon as possible Obtain a medical certificate explaining your absence and send it to Student Services Centre, Business School Contact Student Services on 01392 725611 If you are prevented by injury to be able to write your exams: Obtain a medical certificate and send it to Student Services Centre, Business School, as soon as possible You may be required to defer until the referred/deferred exam period Failure to submit suitable medical evidence may result in mitigation not being applied and thus the module being failed. You must submit the mitigation form as soon as you are able to (please see below regarding retrospective mitigation). Illness during an examination If you feel so ill during an examination that you cannot continue, you must: Inform the exam official before leaving the room Go straight to the Student Health Centre, however ill you feel. This is very important. (Or your own doctor if you live locally) Ask the Student Health Centre to write to the School on your behalf Failure to submit medical evidence may result in mitigation not being applied and the module being failed. You must submit the mitigation form as soon as you are able to (please see below regarding retrospective mitigation). ‘Mitigating Circumstances’ As well as illness before or during an examination, you may wish to have other mitigating circumstances brought to the attention of the examiners. What counts as ‘mitigating circumstances’? Documented illness or personal problems which have prevented you completing your work or revision for the module in question Injury which makes writing an exam difficult for you. If you have any personal problems throughout the year which you feel may affect your revision or performance, please speak to your personal tutor or 6 University of Exeter Business School Examination Handbook for Students 2009/0 Student Services who will then advise whether you should apply for mitigation. What happens if you submit mitigating evidence Confidentiality is maintained throughout. The information does not go to the person marking your exam, but to a School Mitigation Committee, who will advise the Board of Examiners. No action will be taken now; any recommendation by the Mitigation committee will be considered at the June Board. Consideration of mitigating evidence for second-year students is postponed to the finalists’ Board unless it affects progression to the following year. Producing mitigating evidence does not necessarily mean that your marks will be raised. You will not be informed of the mitigation recommendations, unless the result is for the assessment to be deferred. Deadlines If you have any mitigating circumstances not currently on file, please contact the Student Services Centre. The deadline for submitting mitigation will be communicated via e-mail. Any incident during the exams themselves should be notified to the Student Services Centre (01392 725611) as soon as possible. Retrospective Mitigation The School cannot accept evidence of mitigation after the deadlines. Please ensure all mitigation evidence is supplied in advance of the deadlines. Conduct during an examination You are reminded that there are strict regulations about your conduct in an examination. Please read these: http://admin.exeter.ac.uk/academic/exams/guidance.shtml Any breach of these regulations, may result in your expulsion from the Examinations hall. Dictionaries and Calculators Dictionaries Please remember that no dictionaries are allowed into Business School exams. This includes International students wishing to use a Foreign Language – English Dictionary. (a) students were deemed, by virtue of their language qualification on entry, to be able to cope with the English language 7 University of Exeter Business School Examination Handbook for Students 2009/0 (b) the use of a dictionary is more likely to slow down students rather than assist them In light of this change, all exam papers have been checked for clear, unambiguous wording. Any student found using a dictionary in a Business School exam may be expelled from the Examinations hall. Calculators Please ensure your calculator has been authorised by the Student Service Centre at least 24 hours in advance of your exams. The approved list for calculators is available at: http://intranet.exeter.ac.uk/businessschool/information_for_students/calculators/ These are the only calculators which will be authorised for use in Business School Exams. You can purchase or hire some calculators from Student Services. You will receive separate communication regarding this. DO NOT LEAVE IT TO THE LAST MINUTE!!! The Student Service Centre is open 9.30-4.30 Monday to Friday. Avoid cheating and plagiarism May we remind students that any evidence of cheating will be dealt with according to University procedures. In particular, students who are found to have taken additional, unauthorised, material into an examination will be severely disciplined. Quotations will need to be referenced in exams. Please refer to the Plagiarism section (page 31) in your handbook: http://businessschool.exeter.ac.uk/documents/handbooks/undergraduate_student_handbook /complete.doc if you are unsure what constitutes plagiarism. Examination Assessment Procedures (“Conventions”) Please read the conventions which can be found at: http://intranet.exeter.ac.uk/businessschool/information_for_students/information_for_undergraduates/assessment _procedures/ It is really important that you understand these conventions, so if you do have any questions please come to the Student Service Centre. 8 University of Exeter Business School Examination Handbook for Students 2009/0 RESULTS AND AFTERWARDS What information is published, and where?/Feedback Semester 1 You will be contacted about when and how marks for semester 1 will be published. The marks remain provisional until June, and may go up or down as a result of a decision by the external examiner. Semester 2 Due to the change in the Academic Year structure, we will be unable to release our results before the end of term due to the number of students in the Business School. Therefore, we will only be releasing marks via SRS in 2010 and will not display any result information on the noticeboards. A polite request: The Student Service Centre will be working extremely hard to let you have these results as soon as possible, please be patient in this difficult time. Process for viewing exam papers: In line with the School’s policy on availability of feedback on assessed work, any student who wishes to discuss the outcome of an exam paper should follow the procedure outlined below: 1. 2. 3. 4. Office. The student contacts the academic in advance to arrange/notify of meeting to discuss exam paper, normally during published office hours The academic member of staff signs out the exam script from the relevant office (UGSSC / PGSSC) Feedback is given during meeting. The academic returns the exam script (and signs it back in) to the Approved by LTC 22 June 2009 If you fail an examination Definitions: Referred Exam – a second attempt at an exam. The mark is capped at 40%. Deferred Exam – an exam taken for the first time for a student who was unable to take it on the original date. The mark is not capped. 9 University of Exeter Business School Examination Handbook for Students 2009/0 Uncondonable Module (also known as non-condonable) – A module which has to be passed in order to progress onto the next stage of the degree (List of uncondonable modules found in appendix 1) Condonable Module – A module which can be failed as part of the condonement rules, but allows you to progress, provided that: o You have not failed more than 30 credits in the year, and o Your average for the year is 40% or more If you meet these conditions, you will NOT be allowed to retake a failed condonable module. I have failed an “uncondonable/non-condonable” module: You are automatically entitled to a referral in August/September. You will be contacted via e-mail. If you do not hear anything by mid July, you MUST contact the Student Services Centre. I have failed a “condonable” module: You will be informed whether you will be referred in this module after the June Exam Board and this will depend on your average and what else you have failed. If you are informed that you will need to retake this module, but you do not hear anything by mid July, you MUST contact the Student Service Centre. Please note the referred/deferred period and ensure that you check your e-mails for further details. I have failed an element of a module but passed the module overall: You have passed the module, you need not do anything further. I have to retake a module and have failed both the exam and essay element of a module: You will be informed whether: you will be required to take the exam only, which will count for 100% You will need to take the exam and resubmit the original essay question You will need to take the exam and will be set a new coursework question This information will be provided via e-mail. Please check your e-mails regularly and you MUST contact the Student Service Centre if you have not heard anything by mid-July. I have done much worse that I expected/hoped. I would like to retake the year: You are not permitted to repeat the year in the hope to improve marks. This is non-negotiable. I am a finalist and I have failed a final examination (or had to defer it): As long as you have passed 300 credits, you may still be able to attend the Degree Ceremony in July and obtain an ordinary degree. You will then take the exam in the referred/deferred exam period, and obtain a classified degree if you pass it. Full information will be available nearer the time. Referred/Deferred Exams Please ensure that you will be available for the Referred/Deferred Period = Monday 23rd August - Tuesday 31st August 2010 (We would advise that 10 University of Exeter Business School Examination Handbook for Students 2009/0 you do not book any holidays over this period until you have received your official results at the end of the summer term). You will be notified of the timetable in mid July. If you know you have to retake an exam and do not hear anything by mid July – you MUST contact the Student Services Centre. I would like to take my referred/deferred exam abroad: You will normally be eligible to sit referred/deferred examinations in the country of your residence, if you are domiciled in the country in which you wish to sit your examinations, or if you are fulfilling your course requirements abroad. Candidates taking holidays abroad or non course-related work are NOT eligible to sit their examinations abroad. For more information, please see: http://admin.exeter.ac.uk/academic/exams/sitting.shtml I have failed my referred exam: You will be contacted by e-mail to tell you what to do. You are not automatically entitled to repeat the year; this is granted by the Faculty of Undergraduate Studies and only when sufficient mitigation evidence has been received. The Board of Examiners will look to see whether there are any suitable options available to you, but in some cases there are no options and students are deemed withdrawn. I have failed my deferred exam: You will be contacted by e-mail to discuss the situation and the options available. I was unable to take my referred/deferred exam: You must contact the Student Services Centre immediately where you will be given individual help and advice. If there was no reason to miss the exam, or the reason is not adequate, the school may deem you withdrawn as per University regulations: (Section 3.2: http://admin.exeter.ac.uk/academic/tls/tqa/Part%208/8Eugexams2.pdf) Appeals If you are unhappy with a decision which has been made, you are entitled to appeal the decision, but please be aware that you must submit your appeal by the deadline and this is a very tight deadline. Please see the Appeals Procedure in Appendix 2 for details. IT Access If you lose your IT access throughout the year, it is YOUR responsibility for ensuring that you find out when exams are and whether you have progressed or are required to take any retakes. We will not accept loss of IT as an excuse for not attending exams or submitting coursework. 11 University of Exeter Business School Examination Handbook for Students 2009/0 Finally Look out for revision classes via the notice boards, e-mail and WebCT Look out for Examination Skills workshops run by the Study Skills unit Read all e-mails which are sent to you as they may have important changes which you will need to know Good luck to you all! 12 University of Exeter Business School Examination Handbook for Students 2009/0 Appendix 1 Condonable and Uncondonable Module Information Uncondonable modules are either the chief core module in the year, or a module which is a prerequisite for a core module in the following year. Business School programmes tend to build on core modules from one year to the next more than programmes in other schools. It is possible for a module to be condoned for a student on one programme but not for a student on a different programme. Students on SH Accounting and Finance/SH Business and Accounting have to pass all modules at 40% or more, because of the requirements of the accreditation bodies. No condonement is permitted, even in non-accounting modules. UNCONDONABLE MODULES The following modules have been deemed ‘uncondonable’ by the School. That means that the rules of condonement will not apply to these modules, and students must pass the module at 40% or more before being permitted to progress to the following year. Note: (1) Students on SH Accounting and Finance and SH Business and Accounting must pass ALL their papers in order to comply with the requirements of the professional bodies offering exemptions from professional examinations. (2) There are no uncondonable modules on SH Business Studies. (3) There are no uncondonable modules in the final year (apart from (1) above). YEAR 1 Degree programme (including ‘with European Study’ variants) SH Economics SH Economics with Econometrics SH Economics and Finance SH Business Economics SH Business and You must pass: BEE 1029 Economic Principles BEE 1023 Introduction to Econometrics BEE 1024 Maths for Economists BEE 1029 Economic Principles BEE 1023 Introduction to Econometrics BEE 1024 Maths for Economists BEE1012 Introduction to Finance BEE 1029 Economic Principles BEM 1007 Theory of Management 13 University of Exeter Business School Examination Handbook for Students 2009/0 Management SH Management with Leadership SH Economics and Politics SH Management with Marketing SH Management with Tourism BEA 1006 Accounting 1 BEA 1007 Accounting 2 CLS 1001 Leadership and Teams CLS 1002 Introduction to Leadership BEE 1029 Economic Principles BEE 1014 State and Economy BEM1007 Theory of Management BEM1015 Marketing and Society BEM 1007 Theory of Management BEM 1012 Introduction to Tourism BEM 1013 Business and Tourism SH Leadership and Politics CLS 1001 Leadership and Teams CLS 1002 Introduction to Leadership SH Accounting with Leadership BEA 1006 Accounting 1 BEA 1007 Accounting 2 CLS 1001 Leadership and Teams YEAR 2 Degree programme SH Economics SH Economics with Econometrics SH Business Economics SH Economics and Politics SH Economics and Finance SH Business and Management SH Management with Leadership SH Management and Marketing SH Management with Tourism You must pass: BEE 2016/2017 Intermediate Micro 1 and 2 BEE 2018/2019 Intermediate Macro 1 and 2 BEE 2016 Intermediate Micro 1 BEE 2018 Intermediate Macro 1 BEE 2020 Introduction to Econometric Theory BEE 2016 Intermediate Micro 1 BEE 2018 Intermediate Macro 1 BEE 2016 Intermediate Micro 1 BEE 2018 Intermediate Macro 1 BEE 3016 IAPM BEM 2013 Principles of Marketing BEM 2004 OBHRM BEM 2007 Operations Management (commencing 2010/11) BEM 2016 Consumer Behaviour CLS 2001 Foundations of Leadership CLS 2003 Leadership in Action BEM 2004 OBHRM BEM 2013 Principles of Marketing BEM 2004 OBHRM BEM 2012 Managing the Tourism Environment BEM 2017 International Tourism Management SH Leadership and Politics POL2052 Foreign Policy: Leadership, Power and Responsibility CLS2001 Foundations of Leadership SH Accounting with Leadership BEA 2006 Management Accounting BEA2007 Accounting Models for Management Decisions CLS 2001 Foundations of Leadership BEA 2001 Financial Accounting 1 SH Accounting Studies 14 University of Exeter Business School Examination Handbook for Students 2009/0 Appendix 2 University of Exeter Appeals Information Calendar 2009/2010 H PROCEDURES RELATING TO STUDENT ACADEMIC APPEALS Contents and Search [Procedures for Partner Institutions: All partner institutions delivering programmes validated by the University of Exeter are required to follow the procedures below, except that 'Head of School' shall be taken to mean Head of the academic unit concerned, who shall keep the Principal of the partner institution informed.] 1 Introduction 1.1 Students have a right of appeal against academic decisions and recommendations made by Boards of Examiners1 and Faculty Boards (or Deans acting on their behalf) that affect their academic progress. These procedures set out the grounds of appeal permitted and the mechanisms by which that right can be exercised. These procedures also set out the grounds on which an academic appeal is not permissible. 1.2 Complaints relating to the quality of teaching or supervision, or other circumstances that relate to the delivery of a programme of study before the point of assessment or the submission of a thesis or dissertation, are not subject to these procedures. They should instead be raised under the University's student complaints procedure. 1.3 These procedures describe how students may submit an academic appeal to the University and the grounds under which they may do so. It is important for students to distinguish between those grounds when making their case and also between an appeal and a complaint (for which different procedures are in place). If after discussing an appeal with a School or academic unit a student is still in doubt over any matter relating to an intended appeal, advice may be sought from the following offices: Academic Policy and Student Administration, Northcote House Advice Unit, Students' Guild, Devonshire House Academic Support Unit, Cornwall Campus 1.4 Academic appeals come under the authority of the Senate of the University. Senate has delegated others to act on its behalf in such matters. These procedures explain how appeals should be submitted, and who will consider academic appeals on behalf of Senate. 1.5 Staff named in these procedures may also delegate responsibility for 15 University of Exeter Business School Examination Handbook for Students 2009/0 managing the Academic Appeals procedure to other University staff acting on their behalf. 1.6 Appeals will be treated with due diligence and confidentiality, but you should understand that those considering an appeal will normally require access to the documentation presented in support of it in order to come to an informed decision. 1.7 You should appreciate that appeals will not always produce the outcome preferred. However, whatever the decision, you will be informed of the result of a formal appeal and the reasons for it. 1.8 If your academic appeal is of a particularly sensitive nature, and you would like to make some early enquiries on a confidential basis, please contact the Guild's Student Advice Centre or the relevant Faculty Office, which may be able to offer you advice. 2 Right of Appeal 2.1 Appeals may be made in respect of the following areas relating to the process of assessment: 2.2 a formal assessment result2 a degree classification a decision consequential to an academic failure (e.g. termination of registration) decision consequential to unsatisfactory academic progress Postgraduate research students may also appeal against a decision relating to their registration status, such as transfer to continuation status, change of mode of study, early submission of thesis etc. For the following areas of potential dispute, separate procedures apply: equal opportunities protection of dignity at work and study complaints (see para 4.3 below) 2.3 The submission of an appeal will not be to the detriment of your academic position. 3 Grounds of Appeal 3.1 Grounds of appeal in relation to the areas listed under para 2.1 above are allowed as follows: (a) Material circumstances affecting your performance of which a Board of Examiners or the Board of the Faculty (or the Dean acting on its behalf) had not been aware before reaching its decision, only if you can present reasonable grounds why such circumstances had not been 16 University of Exeter Business School Examination Handbook for Students 2009/0 presented to the Board in advance of its meeting (see 5.3); and/or (b) Procedural irregularities in the formal conduct of an assessment or in reaching another academic decision; and/or (c) Evidence of prejudice or of bias on the part of one or more examiners and/or markers. 4 Exclusions from Appeal 4.1 The following grounds cannot be considered as the basis for an appeal: (a) Dissatisfaction with the academic judgment of the internal and external examiners and/or markers including the Board of Examiners (see 4.2); (b) Dissatisfaction with the formative assessment of work by academic staff (i.e. marks that have no bearing on a student's formal progress). Such concerns should be raised through the Complaints Procedure; (c) Matters of dispute that are dealt with under the student complaints procedure (see also 4.3). 4.2 The inclusion of an independent element in the assessment of work through internal second marking (or single marking and moderation internally or externally) is normally sufficient to refute the argument that there have been inadequate checks on the accuracy and appropriateness of the marking, and to preclude an appeal on the ground of prejudice and bias. 4.3 You should note that complaints relating to the quality of teaching or supervision, or other circumstances that relate to the delivery of a programme of study before the point of assessment or the submission of a thesis or dissertation, are not subject to these procedures. They should instead be raised under the University's student complaints procedure. 4.4 Academic appeals submitted outside of the timeframe set out in 6.1 will normally be excluded from consideration unless you can present reasonable grounds for why the appeal was not submitted within the normal deadline. 4.5 You should be aware that anyone making unwarranted and unsubstantiated allegations concerning the reputation or conduct of members of staff may be subject to disciplinary proceedings. 5 Responsibilities of Students 5.1 You should note with care the time constraints outlined in these procedures. You are responsible for compiling documentation in support of an appeal. 5.2 It is your responsibility to inform your Head(s) of School 3 or academic unit concerned in writing and without delay of any circumstances that you think may have affected your performance in an assessment. 17 University of Exeter Business School Examination Handbook for Students 2009/0 Please refer to the procedures for submission of mitigating evidence provided by your School. Circumstances notified in this way will be considered at the appropriate Board of Examiners or by any group of examiners delegated by the Board to make judgements on its behalf. 5.3 You are reminded that under the University's procedures for the disclosure of assessment results, you have access to your marks through your Schools under prescribed conditions4. General feedback on your performance should be offered by the School, thereby possibly reassuring you of the appropriateness of the outcome of an assessment. 6 STAGE 1: APPEAL TO HEAD OF SCHOOL 6.1 An formal appeal must be submitted using the Academic Appeal Form to the Head of School (or their representative5 within 10 working days of being notified of an academic decision relating to paragraph 2.1. Where possible you should indicate what remedy you seek. 6.2 Schools should normally aim to resolve an academic appeal within 4 working weeks of receipt of the appeal, or otherwise inform you of the expected delay. 6.3 On receipt of the appeal the Head of School or nominated representative shall decide whether you have presented a prima facie case for appeal as set out under 3.1. Should an appeal materially involve the Head of School, another senior member of staff of the School will consider the case. 6.4 If no prima facie grounds for appeal are found, the Head of School or their representative can dismiss the appeal, informing you in writing of the reasons for doing so. A copy of the letter will be forwarded to the relevant Faculty Office. 6.5 If the Head of School/representative decides that there is a prima facie case for appeal, the case will be investigated by a School appeal panel consisting of the Head of School, the School Administrator and Chair of the Board of Examiners (or other nominees as delegated by the Head of School/representative). The majority of the panel should not be materially involved in the substance of the appeal. 6.6 If the panel upholds the appeal, the case will normally be referred back to the Board of Examiners or appropriate School committee (such as Mitigation Committee). In this case, Schools should follow their normal procedures for considerations by the Board of Examiners, including involvement of External Examiners where appropriate6. In most cases, this could be achieved via electronic means. Care should be taken to ensure student confidentiality and equity in the treatment of marks. 6.7 The Head of School will normally inform you of the outcome of the Board of Examiner's consideration, and this will be reported to the appropriate Dean via the Academic Policy and Standards Office. 18 University of Exeter Business School Examination Handbook for Students 2009/0 7 STAGE 2: ACADEMIC APPEAL COMMITTEE 7.1 An appeal will only be accepted where: (a) you submit further material circumstances which could not reasonably have been expected to have been submitted for consideration to a School appeal panel during the Stage 1 process; (b) if there is evidence of procedural irregularity during the Stage 1 process; (c) if there is evidence of bias during the Stage 1 process; (d) if the decision reached during the Stage 1 process is one that no reasonable body (properly directing itself, and taking into account all relevant factors) could have arrived at. 7.2 You should submit a Stage 2 Appeal to the Director of Academic Services by sending an Academic Appeal Form together with a written statement detailing the grounds for appeal (reference Paragraph 9.1) within 10 working days of being notified of a Stage 1 Academic Appeal decision. 7.3 The University should normally aim to resolve an academic appeal within 4 working weeks of receipt of the appeal, or otherwise inform you of the expected delay. 7.4 The Director of Academic Services (or nominee) and a Dean past or present (or nominee) will consider whether there are prima facie grounds for considering the case before a Committee of Academic Appeal. 7.5 If no prima facie grounds for appeal are found, the Director of Academic Services (or nominee) and Dean (or nominee) will dismiss the appeal, informing you in writing of the reasons for doing so. 7.6 If it is decided that there are prima facie grounds for a stage 2 appeal, the Academic Registrar (or nominee) will arrange for a (non standing) Academic Appeal Committee to be convened. 7.7 Academic Appeals Committees will normally only consider the appeal against the grounds specified in 7.1 and will not take the form of a rehearing of the original appeal except in so far as is necessary to decide the merit of the appeal. 8 ACADEMIC APPEAL COMMITTEE PROTOCOL 8.1 An Academic Appeal Committee shall comprise: A Dean present or past (or nominee), who shall chair the Committee; An academic member of Senate; A Guild Executive Officer. 19 University of Exeter Business School Examination Handbook for Students 2009/0 No person shall serve as a member of the Academic Appeal Committee who is also associated with your School and/or programme of study. 8.2 You will be informed of the date of the meeting of the Committee meeting at least 10 working days in advance. You may choose to appear before the Committee but the Committee may also hear a case, by mutual agreement in your absence. 8.3 You may be accompanied by a colleague or friend, normally a member of the University or partner institution. You must inform the secretary of the Committee of the name of anyone you wish to accompany you at least 5 working days before the meeting. The person accompanying you may speak on your behalf with the agreement of the Chair. 8.4 The Committee will also invite the Head of School or academic unit (or appropriate representative) and may call other members of the University or partner institution. The Committee may also consider written comment by the External Examiners made during the examining process or in response to a direct enquiry by the Committee. 8.5 Copies of all documents to be considered will be circulated to you and to the Appeal Committee at least five working days before the meeting. Such documentation will normally comprise the original notice of appeal, papers relevant to the appeal's earlier consideration by the School and the reasons of the Dean and Director of Academic Services for referring the case to the Committee. 8.6 The meeting will commence with private discussions within the Appeal Committee to clarify matters of process. Both you, the person accompanying you and the Head of School (or their nominee) may then attend throughout the duration of the hearing. 8.7 First you, and then the Head of School and will be asked to give a statement about the case, and to answer any questions from the Committee. Then any other members of academic or other staff implicated in the appeal will be interviewed in turn by the Committee. 8.8 You, the person accompanying you and the Head of School will then be asked to leave while the Committee considers its decision. The Committee, having considered the evidence, may uphold or reject the appeal, such a decision being final. Such a decision may include a recommendation to annul a decision of the Board of Examiners and substitute it with an alternative decision. If the Committee's recommendation is to change an award this will require Senate approval. 8.9 The Academic Appeal Committee will keep a record of its deliberations and decisions and submit a report to Senate. The Secretary of the Committee will notify you in writing of the Committee's decision and the reasons for it, within five working days of the meeting. 8.10 If an appeal is upheld by the Academic Appeal Committee, you can 20 University of Exeter Business School Examination Handbook for Students 2009/0 apply to the Director of Academic Services for the reimbursement of reasonable and proportionate incidental expenses incurred by the appeal (excluding fees for any legal advice). 9 Completion of the University's Academic Appeal Process 9.1 There are no other University appeal procedures beyond those stages detailed above. If you are not satisfied with the outcome after the completion of the University's procedure, you can apply to the Office of the Independent Adjudicator for Higher Education7 10 Annual Report 10.1 Each year a report will be prepared for the appropriate Faculty Boards and Senate by Professional Services, detailing general matters or issues arising from recent academic appeals. 1 For ease of reference, the term 'Board of Examiners' will be applied throughout the document as referring to the appropriate committee dealing with the appeal within the examination process. It will therefore encompass, for the purpose of these procedures only, other appropriate committees such as Consequences Boards, Postgraduate Boards, Mitigation Committees or other appropriate School Committees. 2Assessments subject to these procedures are those that contribute to the award of credit and/or progression. 3 In the case of the Flexible Combined Honours Degree, the role of the Head of School under these procedures shall be assumed by the Director of the Flexible Combined Honours Degree. 4 See TQA Manual: http://www.admin.ex.ac.uk/academic/tls/tqa/disclos4.htm 5 In the case of a combined honours or inter-disciplinary single honours programme, the receiving Head of School will forward a copy to any other involved parties. In case of the Flexible Combined Honours Degree, the Director of the Flexible Combined Honours Degree will contact Schools responsible for relevant modules. 6 See TQA Manual: http://www.admin.ex.ac.uk/academic/tls/tqa/exambrds.htm 7 See http://www.oiahe.org.uk 21 University of Exeter Business School Examination Handbook for Students 2009/0