SA-008
EMAIL ADDRESS: rahul.prakash@hexcodetechnologies.com,
himadri@hexcodetechnologies.com, sales-hk@hexcodetechnologies.com
TEL: +852 5180 5822/+852 6922 6777
SEX: MALE
NATIONALITY: CHINESE
PROFILE SUMMARY
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Knowledge of ITIL
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Good knowledge of market data services such as: Reuters Xtra 3000,Fidessa,
Bloomberg, Clearstream, Euroclear
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Knowledge: IT General Controls, Entity Level Controls, Application Key Controls,
Application Access Controls, Project Management and strong analytical skills,
preparing to sit CISSP, CISA
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Experience in IT security control, audit, risk management
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Well verse in HKMA’s regulations related to IT, including < General principles of
technology risk management> (SPM-TM-G1), < Outsourcing> (SA-2)
EDUCATION
2006 – 2009
:
City University of HK
BEng (Hons) Information Engineering
EMPLOYMENT HISTORY
09/2014 – 05/2015
Company
Designation
08/2013 – 08/2014
:
03/2011 – 01/2013
:
:
–
Company
Designation
01/2013 – 05/2013
China Construction Bank Corporation
System Engineer
MTR Corporation
–
Company
System administrator
NCSI (HK) Limited
Designation
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Company
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Application Consultant
Korean Exchange Bank
(Investment bank)
10/2010 – 12/2010
:
Designation
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IT System Support
Company
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China insurance Company
limited
09/2009 – 09/2010
:
Designation
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Programmer
Company
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Public Finance Limited
Designation
-
Programmer
EXPERIENCE
Duration
:
09/2014 – 05/2015
Employer
:
China Construction Bank Corporation
Designation
:
System Engineer(contracted by Carbon International
Ltd)
Responsibilities
:
Including…
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Holding a relocation project from shek mun to
Kowloon bay (three batches) for an leading bank
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Create and manage the projects scope, resources and
budget.
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Monitor and report on progress in accordance with
PMO requirements.
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Diagnose and evaluate potential risks and issues
throughout the project.
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Report regularly to the Project Stakeholders to report on
project status
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Ensure appropriate standards are adopted and that
effective quality controls are built into the project plan
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Ensure appropriate release and change management
processes are implemented.
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Identify, acquires and deploys team members and
manage third parties to ensure successful project
execution.
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Challenge was to identify complex application
components and its interdependencies, application
interaction with stakeholders, business impact of a
down time, application interaction with internal users
and with external entities, hosting environment,
performance and availability expectations, security
aspects etc.
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Designed innovative templates for information
gathering, made presentations on move strategy to
wide range of stakeholders, compiled data and
prepared rare documentation that include application
architecture, data flow diagrams, device and
component interdependencies, business impact,
application performance baselines, support information
etc.
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Migration tasks involved, backing up user data,
documents, photos, printers, Outlook .PST’s, etc. Then
re-imaging via a USB thumb drive based image or
store in vmware template. Setting up the user’s account
on the new DNOW domain, configuring Microsoft
Outlook and Lync 2013, restoring user .PST files,
verifying drive encryption and its associated the
encryption key was written to AD, migrated user
printers via Print Management’s Printer Migration
Wizard, an embedded tool in Windows 7,and
re-mapping any user network drives
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Design and deployed XenApp 6.5, XenDesktop 5.6 and
AppSense Suite 8 for 4,000 users, an managed PVS
Services and apply Microsoft updates, patches. Also
installed software on the Vdisk, ,currently working on
App-V infrastructure to be deployed across FINRA.
Deployed and Configured Hp and Wyse Thin Clients to
work with with XenApps and XenDesktop.
Duration
:
08/2013 – 08/2014
Employer
:
MTR Corporation
Designation
:
System administrator (contracted by Computer
Recruitment Consultant Ltd)
Responsibilities
:
Including…
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Design, install, configure, support, optimize and
administer Windows-based servers and applications as
well as provide performance tuning and capacity
planning
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Deployed and configured, Windows 2003/2008
Servers, with DHCP, DNS, IIS, Active Directory
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Implemented, administrated, and troubleshot
production VMware ESX clusters, DMZ
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VMware ESX clusters, and VMware VirtualCenters
using EMC Clariion fibre channel storage
on Dell and Cisco UCS servers.
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Directory Domain Controllers, Group Policy, Internet,
TCP/IP, Clustering, and routing concept.
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Administrated over 1000 physical and over 800 virtual
enterprise VMware Servers.
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Implementing patch management (WSUS and VCM)
and monthly update/maintenance
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Using monitoring tools like NetIQ, Sitescope, HP SIM
and Websense proxy servers, Netscaler load balancers,
Legato Networker backup tool
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Configure the load-balancer using windows
load-balancing manager
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Migrated Exchange and file server on a weekly basis
and protected the network using Watchguard Firewalls
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Configure windows cluster for failover process and sql
server cluster
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Monitoring the CHS database process for customer
online system and manage the vendor for the project
testing and final production
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Managed enterprise CSE spyware remove tool and
Symantec Endpoint Protection 11.
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Implemented SCCM 2007 to replace SMS 2003
environment.
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Facilitate vulnerability scanning of web applications
using IBM Security AppScan
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Install SSL certificate HTTP web server under webdev
and interface directory.
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Performance tuning the server using the SQL Proflier
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Formulated standards for information systems such as
file servers and security access using dynamic IP
restrictions for DDOS attack
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Configured FTP sites and maintained PC
configurations.
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Conducted hardware testing and implemented upgrades
for operating systems
Coordinated with technical teams for development and
maintenance of automation scripts with Python and
Jython.
Participated in migration of programs into Dynamic
CRM applications
Prepared sample applications and implemented
company API packages.
Developed VMware machines for testing with vSphere.
Executed processes for installation and updating of
server, hardware, software and security functions.
Administered Citrix based appliances such as Access
Gateway.
Supported technical team members in maintenance,
upgrading and cabling of all San switches
Cisco VPN Client, Vital QIP, PuTTY, HP OpenView,&
Autosys
Safeguarded system, network, and application health
while averting outages, creating an extensive
start-of-day checklist capturing critical opening
procedures.
Troubleshoot the switching and OSPF routing
issues
Supported operational team members for network
elements, internal processes and training functions.
Suggested capacity planning techniques for optimal
performance of network services using juniper firewall
and f5 load-balancer and checkpoint firewall
Conducted analysis, designing and testing of converged
network technologies and methods.
Develop, maintain and improve the Sonic.net IP/MPLS
backbone, ensuring network diversity and survivability
with
Duration
:
01/2013 – 05/2013
Employer
:
NCSI (HK) Limited
Designation
:
Consultant , Application
Responsibilities
:
Including…
Participate in the design, development and maintenance
of analytical data-marts using SAS and developing
SAS program with the Enterprise Guide
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Collaborate with internal users to identify user
requirements, assess available technologies and
recommend solution options
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Assist in developing business intelligence solutions,
including handle user requirement collection, system
design and specification, coding, user acceptance test
and production support for various BI projects using
ETL; SAS; Cognos; DataStage; Hyperion; Data Mart.
and Postgres SQL on Linux and MS SQL Server
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Design data marts and BI solutions to support data
analysis and reporting needs
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Prepare data dictionary, ER diagram for the data
warehouse
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Assist in data model design according to project
requirements
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Support the development of business cases for new
SAP Business Intelligence and Reporting initiatives
and must be able to present concepts and direction to
senior business and IT executives
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Provide user trainings on system operations
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Provide project implementation and maintenance on
Server & Storage system for NetBackup, HP, IBM,
EMC
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Solve end user daily technical problems and Trouble
shooting, carryout inspection and come with recovery
action
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Setup and maintain Server for Tivoli LSF scheduler,
IBM Websphere,IBM pSeries ,Weblogic,ETL and EBI
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Manage and control the schedule of routine cronjobs
and ad-hoc batch jobs.
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PL/SQL modifications/enhancement, analyzed data,
trouble-shoot/researched issues dealing with Oracle
8i/9i databases.
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Performed Oracle database tuning for database objects
and data warehouse objects.
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Address problems and call logs from Customer
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Co-ordinate with off-shore development team for
enhancement implementation
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Perform Health-Check using IBM Process Control
Manager
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Assist team in resolution of hardware, software and
system issues.
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Managed Document Management system based on
Microsoft SharePoint Server 2010 (MOSS 2010) and
fileserver migration to SharePoint Document
Management system.
Scheduled Daily backup of System state data for all
servers
VB Scripted for Common system administration tasks
Managed, and monitored IBM Server
SAN: Working on Fabric Manager, Zoning on Brocade
switches and director class switches using CLI.
Implementation and Troubleshooting onTrunking and
Multi-pathing. Understanding of various port types
used for SAN like N, F, NL, FL, E ports. Resolving the
issue related to Path failures and HBA failures on
server side or Storage arrays.
EMC CLARiiON: RAID Group/ Storage Group
Creation and LUN Provisioning /Management on EMC
Clariion CX4-480, CX4-120, CX700 models. Having
experience on Snap view (clone/snapshot) Mirroring
-Synchronize/A synchronize and Sancopy software in
EMC Clariion. And worked on EMC power path tool.
Duration
:
03/2011 – 01/2013
Employer
:
Korean Exchange Bank (I-bank subsidiary)
Designation
:
IT Network and System Support
Responsibilities
:
Including…
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Responsible for daily windows server administration,
installation, configuration, maintenance, handling of
major trading systems and market data services such as:
Reuters, Bloomberg.
Integrate and Interact with regional & global colleagues,
providing innovative ideas. Regularly re-evaluate
processes and procedures Assess the risks and control
in the IT operations, and perform IT audits to ascertain
the adequacy and effectiveness of risk management and
IT control activities, version control and change
management procedure
Participate in internal control system establishment,
conducting IT security monitoring & security
assessment for network, handle information security
related incidents
Identify and report information security risks and
develop appropriate risk mitigation plans, Manage
network design, system security and business
continuity planning, Conducting IT training
System’s performance monitoring and fine-tuning
Centralized Tape backup archiving on-site and off-site
storage
Produce routine daily logs, exception reports, network
statistics report, apply patches to systems, using
Symantec Backup Exec Wintel Server hardware HP
ProLiant DL3850 for backing up the server and setting
the firewall in Cisco ASA 5505 router, Avaya telephone
system
Provides support to system administration including file
server, application server, email systems, database
server, system backup / restore, VOICE, PABX & fax,
VMware server
Track and maintain assets information to be up-to-date.
Evaluate and Deploy tools to enhance monitoring of
storage daily operation
Identify areas for cost avoidance or reduction,
performance improvement and management efficiency
Track and proactively manage Incidents. Identify areas
of potential risks. Devise improvement strategies to
mitigate risks and reduce incidents.
DR/Off country DR strategy planning and Enterprise
backup system management – TSM, Net worker
Backup Exec backup system in APAC (KR HK) :
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Create and maintain user accounts through Active
Directory, Manage the fine-tuning of all Windows
servers. Carry out performance tuning and capacity
planning on the existing IT infrastructure
Carry out maintenance support duties including
diagnosis, problem fixing, applying patches, managing
system configurations, backup and recovery, etc, on
servers supporting web-based applications,
client-server applications and database applications
Provide Incident troubleshooting and support for the
Storage and backup infrastructure (possible night calls)
Setup new system infrastructure environments to host
the IT I&P regional applications
Assist in planning, monitoring, maintaining and
evaluating security access controls throughout the
Company's Information Systems
Developing and establishing standards, policies,
processes and procedures relating to infrastructure
aspects of the IT systems and conducting regular
review to ensure its completeness, effectiveness and
compliance
Maintaining network connectivity, backup strategy, and
hardware / software Inventory
Coordinating users and vendors for project feasibility
study, implementation and on-going support activities
Offering professional advice on technical specification,
evaluation and implementation for new or upgraded
projects
Performing technical trouble shooting, providing
support for multiple systems across Windows, Mac and
Linux platforms, preparing statistical reports for
management like system utilization, bandwidth
consumption, etc
Administering all network related systems (routers,
firewalls, switches, security gateways, servers running
monitoring systems, etc.)
Network planning and design for global, local, and
wireless access
Network equipment setup, installation, configuration,
and support, vendors’ maintenance contract coverage
Maintenance and support of network/system
infrastructure, provide server administration and
desktop support for users relating to software/hardware,
installation and maintenance
Manage Windows, Active Directory, UNIX, Linux,
Novell servers
HP-Storage: Working on HP-XP 24k, 12K and HP-EVA
8000 series. Proficient on LUN provisioning,
Management which includes Expanding/Shrinking the
LUN, Volume Manger-LUSE creation, Thin Pool
Creation and management, Business copy/Raid
manager/ Continues access setup and management,
Storage arrays performance report generation by HP
storage performance advisory tool.
Identify areas of security the company might invest in
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improving IT security, capacity planning, optimization
& upgrade
Executing IT operation tasks for various IT systems,
which includes batch job running, report printing,
system backup, monitoring and administrations,
storage provisioning and usage control
Oracle R11i Financial Modules implementation and
Oracle e-business suite support
Perform the penetration testing by using penetration
testing tools Nessus and Wireshark
Set up & maintain IT common infrastructure
architecture in APAC (Kr, HK, China)
Provide installation service and maintainance on
Microsoft Exchange server and SQL server
Track and proactively manage Incidents. Identify areas
of potential risks. Devise improvement strategies to
mitigate risks and reduce incidents.
Deploy Cisco routers and switches, and administer
Network Monitoring services
Responsible for network evaluations, troubleshooting a
variety of network problems, and implementing
various software and hardware upgrades
Handle the tasks of configuring and deploying wireless
solutions
Implement ideas that enhance the effectiveness of
advanced technology solutions for clients
Responsible for monitoring, troubleshooting,
configuring, and deploying LAN/WAN solutions
User acceptance testing of new dealing products, and
changes to the existing toolset prior to implementation
on the desk.
Troubleshoot trading application, order routing and
back office application on Windows and UNIX
platform.
Maintain and monitoring the design, implement and
support LAN/WAN infrastructure routing to HKex ,the
OG ,BSS,MWS,ATS,MDF gateway network
environment
Support the DCASS and CCASS server for the network
routing ,accessing and troubleshooting
Setup the fortinet firewall in between the internal
network and router in transparent mode.
Manage the connection of FIX connections to our
clients and then provide support.
Assumed project responsibility for full financial suite
(GL, AP, AR, and Fixed Assets) rollout in Canada
Implementing, managing and customizing Goldmine
SQL Server 2000 CRM database on a Microsoft Server
2000.
Provided Desktop and application support to all of the
Equity / OTC / Fixed Income and Bond Traders.
Perform Upgrades and Rollouts on all of the Trading
applications in the trading desk.
Report and troubleshoot all system related issues with
Market Data Vendors.
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Implement IOI (Indication of Interest) System using
Thomson and Bloomberg. This system is fully
integrated with our BRASS OMS via FIX.
Troubleshooting Citrix clients, Eze OMS, SunGard,
Bloomberg, Reuters, BTEC, Trade Web and Market
Access
Assisted traders in customizing their terminals with hot
keys, charts, Market Makers, and ECN monitor lists
Managed all FIX certification testing on the FastFix
system to ensure clients connect to all Futures Markets
globally.
Responsible for installation, configuration and software
updates on all FastFix and Appia software components.
Communicated customer-related documentation to
exchanges, market data vendors and others.
hands on, configuring and fine tuning Charles River
IMS while managing administrative aspects of the
implementation project.
Established network connectivity to all major buy-side
vendor order management systems (OMS), including
Bridge IOE, Bloomberg, ITG, MacGregor, STN, TNS
and Thomson TradeRoute.
Performed regression and new feature testing for
fidessa trading application which included analysis,
test case design, test reporting and bug tracking.
Implemented and administered FIX service bureau
connections with NYFIX, MacGregor, Bloomberg,
INET, Transaction Network Services, Bloomberg, and
Radianz.
Configured network connectivity between OMAR and
fidessa FWG to enable order routing to various
exchanges.
Duration
:
10/2010 – 31/12/2010
Employer
:
China insurance Company limited
Designation
:
Programmer
Responsibilities
:
Including…
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Data conversion, program coding, UAT testing,
documentation, using Progress software for MPF
transfer-in and –out progress. Develop the MPF portal
administration interface using JavaScript JAVA struts
HTML5 and CSS3.Using PL / SQL PL / SQL Oracle
Forms 6i and Oracle Report 6i or MS SQL Sever to
maintain call center database
Web insurance proposal using Visual Fox pro, using
Eclipse Modeling Framework to generate the model for
annual benefit statement scanning system with
JasperTools for reporting. Using Apache axis as a
web service engine to develop the website. Using
EJB and Jsp to design the report for MPF annual
statement and Pension business with utilization of the
IBM Websphere application server to retrieve the
JDBC database
Handle the system of settlement the fund price and the
units, running the month end or quarter end for the
trustee department, analysis in fund administrations
systems how to improve system efficiency, engage in
sophisticated data processing (record, manage, verify,
analyse) of bulk of product data using SAS language
tools)
Developed Call Centre application using Eclipse RCP
and Web Services
Work with IT service support providers / vendors, to
provide support, fixes and maintenance on database
infrastructure
Liaise with vendor to handle project implementation
and post implementation support on the Customer
Contact Center System to our internal staff.
Duration
:
09/2009 – 09/2010
Employer
:
Public Finance Limited
Designation
:
Programmer
Responsibilities
:
Including…
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Data conversion, program coding, UAT testing,
documentation , report generating using PL / SQL PL /
SQL Oracle Forms 6i and Oracle Report 6i, system
development and maintenance including .NET
application design, programming, testing and
documentation, development of database applications
using VB / ASP .NET, COM+
Enhance the project management system and perform
the data analysis on the risk and priority of the credit
risk rating between each loans for finance department,
follow the re-engineering process of programs
conversion. Bug-fixing some VBA programs and use
the OLAP tools for planning and perform some
budgeting like break-even analysis
Preparing Change requests & Service requests for
migrating ETL (Extract, Transform, and Load) code to
new servers
.Involved in the error checking and debugging of the
ETL procedures and programs using Informatica
session log and Debugger tool in the designer.
develop java application tools for loan payment
calculator Handle the system of settlement the fund
price and the units, running the month end or quarter
end for the trustee department, analysis in how to
improve system efficiency, manage and coordinate the
loan based data warehouse system)
Arrange test plan and conduct UAT, system test,
regression test
Involved in Performance tuning and testing at mapping
level
Participate in business requirement discussion
Review and comment on business and functional
specification documents
Install, configure, upgrade, and patch Database systems
in testing and development environments
Communicate with business units to understand
and capture document requirements (e.g. user
characteristics, operation flow, system features,
functional specifications and etc.)
Oversees employee and manager self-service systems
through the input and maintenance of employee on
boarding, personnel action updates, terminations,
requisition management, Position management and
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departmental budget reallocation
Work on HR Upgrade team for PeopleSoft, Applicant
Tracking System, and Manager’s Desktop System.
Created and update all changes for the HRIS
Department training manual.
Coordinated with 3PL and users to troubleshoot and
solve problems through the AS 400 by data transfers.
Fortified the AS 400 and LAN platforms to ensure
security to the servers.
ADDITIONAL INFORMATION
Computer Skills
Software
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Programming skills: FLASH, #C, HTML, VB 6,
VB.NET, MY SQL, C++, VBA, PHP network, Asp.net
Delphi, Oracle, Ghost, UniVerse, Shell, Perl, Unix,
Informix, Eclipse, Visual FoxPro, A/S 400, JasperTools,
PHP, Matlab ActiveX and Win32 and multithreading
programming, inheritance, Swift code
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Database skills: MY SQL stored procedure, Oracle 11,
MPF-Pro, Progress, Unix Script, SAS, ERP, PL / SQL,
JD Edward, SAP, Oracle R12 Financial Modules
implementation
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Linux skills : Apache, FTP, SSH and PHP
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System skills: LAN, VLAN, WLAN, VPN, Cisco
networking products 2800 / 3800, SWIFT Alliance
Access, SAN storage and NetBackup, EMC NetWorker
NMSAP SAP/R3 backup, WINS / IIS / MS Active
Directory / MSCS Clustering, Symantec Backup
EXEC, DNS, VPN, Information Broker systems,
Blackberry, Cluster, SAN and NAS technologies,
DHCP, Sharepoint Symantec BackupExec, HP
ProLiant DL3850, Firewalls (Cisco ASA, PIX),
Switches, Routers, FTP and VPN, Cisco ASA 5505
routers, Avaya, Microsoft Windows 2003/2008,
Exchange 2003/2008, Active Directory, ISA server,
DNS, SQL Sever, Outlook, firewall on ACL control
and Port Forwarding, Symantec NetBackup, Vmware,
Lion OS server, Windows scripting and Group Policy,
Juniper checkpoint firewall, Solaris 10 & SUN
Cluster ,Symantec Endpoint Protection, SCCM &
SCOM,X-window manager,Putty, WSUS
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Network knowledge: IPSEC, PPTP, SSL, NAT, TCP /
IP, Spanning Tree, VLAN, OSPF, RIP and BGP,
EIGRP,Firewalls, SSLVPN, QoS,
MPLS,Load-balancing(least connections)
Hardware:
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Cisco routers: 1800,2800, 3800
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Cisco switches: 2900, 3500
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Cisco firewalls and VPN: PIX 500, ASA 5500
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Software: MS sharepoint 2007/2010,MS sharepoint
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Immediate Available
forefront server security
Application: Swift Alliance gateway, SwiftNet, FIX,
Bloomberg, Cash Trading, SQL, Excel, Pivot Table,
VBA,X-window
Server Skills: Citrix Xenserver, VMWare (GSX / ESX),
vSphere client and vCenter Server Microsoft Hyper-V
IBM Power HA, IBM P series
Trading system: Fidessa, ION Market View, GL,
Patsystems, TT Ulink, FIX
BI skills: OLAP, Cognos, hyperion,ETL,SAS
Java SE Technologies: JDBC. JNDI. JMX. RMI.
Swing. Java Web Start. Spring. Hibernate.
XML: JSP Ant. Maven.
Java EE Technologies: Servlets. JSP. EJB. JMS.
Application Servers: WebSphere. JBoss. Containers:
Tomcat. Tools: Struts. Xdoclet, JSF , ADF, Oracle
Jdeveloper
Security Tools: Nessus, Metasploit, Burp, Paros,
tcpdump, wireshark
Load Balancer: Link proof, HP
BTC Remedy, Jira, Wireshark, Core FTP, WinSCP,
Bonzai, Nagios, & MY SQL Admin Tool