Ontario’s Export Toolbox Export Programs & Services in Ontario, 2014 A guide for trade advisors [ Please Note: 1. This inventory is intended for use by trade advisors in agencies, such as those at partner agencies of the Canada-Ontario Export Forum (COEF). 2. COEF does not guarantee the accuracy of any of the information contained in this guide. Programs and services are subject to change: please always contact the responsible agency – indicated immediately after the URL – to obtain current status, before giving the information to a client. ] Contents: 1. Guides to Exporting 1a. General 1b. Sector-specific 1c. Market-specific Page 2 2. Research the market 2a. Identifying opportunities 2b. Canadian regulations 2c. Market overviews 2d. Trade data 2e. Country information 2f. Market research support programs Page 4 3. Workshops and Courses 3a. For potential exporters 3b. For more experienced exporters 3c. Education programs Page 10 4. Export Counselling Page 15 4a. Advisors – contact lists 4b. Export readiness 4c. Export news, incl. success stories & awards 4d. White papers & surveys 5. Market Entry Support 5a. Guides & training 5b. Consultation programs 5c. Marketing & promotion programs 5d. Trade shows, trade missions 5e. International e-commerce Page 22 6. Finance 6a. Guides 6b. Programs Page 26 7. In-Market Assistance Page 30 8. Index Page 31 The Canada-Ontario Export Forum (COEF) is a partnership of federal, provincial and non-profit organizations, providing a coordinated and collaborative approach to the seamless delivery of export programs and services to the Ontario business community. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 1 Maggie Weaver, Canada-Ontario Export Forum 1. Guides to Exporting Potential exporters are encouraged to learn about the entire export process, before getting into detailed planning. Many agencies publish guides to exporting, and COEF offers an introductory workshop with the same purpose. 1a. General A Step-by-Step Guide to Exporting http://www.tradecommissioner.gc.ca/eng/guide-exporting.jsp Foreign Affairs, Trade and Development Canada. Chapters include: Assessing your export potential; Linking to global value chains; Identifying your target market; Developing your export marketing strategy; Delivering the goods; and e-Business for Exporters. First Steps in Exporting COEF@ontario.ca Canada-Ontario Export Forum. 90-minute workshop offered 15-20 times per year, across Ontario. The workshop describes the programs, services and resources available to potential exporters. Getting Ready to Export Guide http://www.sse.gov.on.ca/medt/ontarioexports/en/Pages/resources_publications.aspx Ministry of Citizenship, Immigration & International Trade, International Trade Branch. The Guide introduces Ontario companies, particularly small and medium-sized firms, to the fundamentals of export success along with the resources available to help them succeed. Discover New Markets http://www.edc.ca/EN/Knowledge-Centre/Pages/default.aspx Export Development Canada. This guide covers the six steps of export success, how to invest abroad, and a look at opportunities in Australia & New Zealand, Chile, the Gulf Cooperation Council, Morocco, Russia, South Africa, South Korea, Trinidad & Tobago, Turkey and the U.K. Introduction to Exporting – How to Sell to International Markets http://www.edc.ca/EN/Knowledge-Centre/Publications/Pages/intro-to-exporting.aspx Export Development Canada. Chapters include: Getting ready for international trade; Approaching new markets; Establishing your presence abroad; Dealing with international contracts; Getting paid; and Financing your exports. 1b. Sector-specific guides The Art of Export Marketing of Cultural Products and Services http://www.culturalhrc.ca/em/index-e.asp Cultural Human Resources Council. Sectors covered: crafts, film & television, live performing arts, music & sound recording, digital media, visual arts, writing and publishing, First Nations. Craft Export Readiness http://craftontario.com Craft Ontario. The Craft Export Readiness database is built for the craftsperson, artist, gallery owner, educator, manager, or collector who wants to explore exporting to the United States. The database includes marketing information (pre-export), US markets and lists of US galleries, museum shops, schools, etc., nitty-gritty how to export, and art-specific concerns such as temporary exports for exhibitions abroad. information about imports with respect to raw materials and new works made at art residencies abroad, is also covered. For members only. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 2 Maggie Weaver, Canada-Ontario Export Forum First Steps in Agri-Food Exporting COEF@ontario.ca Canada-Ontario Export Forum. 90-minute workshop offered across Ontario. The workshop describes the programs, services and resources available to potential exporters. Following The Road Signals of Export-Readiness – Learn More About Agri-Food and Seafood Exporting http://www.ats.agr.gc.ca/exp/4330-eng.htm Agriculture and Agri-Food Canada. Chapters include Your company; Your product; Export preparation; Market entry & distribution; Pricing; Promotion. Going Global Export Plan http://www.goingglobal.pro/ http://www.wmc-cfb.ca/ (click on Online Tools) Wood Manufacturing Council An on-line learning solution providing industry professionals with tools to create an Export Plan for their enterprise. Modules are Supply chain management; Research & marketing; International trade finance; Culture & trade. U.S. Government Procurement http://sell2USGov.ca Foreign Affairs, Trade and Development Canada. Sections include: Buy America(n) Essentials; Procurement Basics; How the US Buys; Identifying Opportunities and Marketing; and State and Local Government Opportunities. 1c. Market-specific guides Business Opportunities: Development & Humanitarian Aid Markets http://www.tradecommissioner.gc.ca/eng/development-humanitarian-aid-markets/index.jsp Foreign Affairs, Trade and Development Canada. Information on development and humanitarian agencies, procurement in development markets and humanitarian aid markets. Doing Business in the United States Doing Business in India Doing Business in the Andean Market Doing Business in China Doing Business in Mexico Doing Business in Panama Doing Business in Southeast Asia Doing Business in Brazil http://www.edc.ca/EN/Knowledge-Centre/Publications/Pages/default.aspx Export Development Canada. (Registration required) Typical chapters include: Establishing your presence; Opportunities for Canadian exporters; Finances and taxation; and Delivering to the country. Entering Japan's Agri-Food Market – A Guide for Canadian Exporters http://www.ats-sea.agr.gc.ca/asi/5810-eng.htm Agriculture and Agri-Food Canada. Chapters include: Japan's business environment; Japan's culinary culture; Getting ready to export to Japan; Finding a Japanese importer; The social dimension of business; Building a long-term relationship. Exporting to the United States – A Guide for Canadian Businesses http://www.tradecommissioner.gc.ca/eng/exporting-to-united-states.jsp Foreign Affairs, Trade and Development Canada. In addition to the basics, chapters cover: Business travel to the U.S.; Labelling, marking and standardization; The Canada-US border; and Dealing with U.S. Customs. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 3 Maggie Weaver, Canada-Ontario Export Forum Mexico Export Preparedness Guide – Exporting Agriculture and Agri-Food Products to Mexico http://www.ats-sea.agr.gc.ca/mex/4138-eng.htm Agriculture and Agri-Food Canada. Chapters include: Country overview; Agri-food market overview; Market entry strategies; Products: adaptation, packaging and promotion; Distribution; and Shipping samples to Mexico. 2. Research the market Potential exporters, and companies expanding into new export markets, will need to undertake considerable research as they build their export plan. In this section of the Toolbox are documents that will help the business to identify export opportunities, Canadian regulations that apply to exports, existing market overviews and country guides published by COEF partners, and databases of trade statistics, as well as partner-delivered programs that support more in-depth market research. Guide to Online Export Resources Trade.Officer@Ontario.ca Ministry of Citizenship, Immigration & International Trade, International Trade Branch Print guide to (mostly free) online resources. Contact: Trade.Officer@Ontario.ca / 1-877-468-7233 2a. Identifying opportunities Business Opportunities: Development & Humanitarian Aid Markets http://www.tradecommissioner.gc.ca/eng/development-humanitarian-aid-markets/index.jsp Foreign Affairs, Trade and Development Canada. Information on development and humanitarian agencies, procurement in development markets and humanitarian aid markets. CAMESE – MinBos Mining Business Opportunities System http://www.camese.org Canadian Association of Mining Equipment and Services for Export (CAMESE) is a cost-effective source of export marketing support for members, for example export sales opportunities through MinBOS Mining Business Opportunities System, and participation in the CAMESE supervised poster booth at mining trade shows. Discover New Markets http://www.edc.ca/EN/Knowledge-Centre/Pages/default.aspx Export Development Canada. Includes opportunities in Australia & New Zealand, Chile, the Gulf Cooperation Council, Morocco, Russia, South Africa, South Korea, Trinidad & Tobago, Turkey and the U.K. Emerging African Markets http://www.ats-sea.agr.gc.ca/sah/4211-eng.htm Agriculture and Agri-Food Canada. This guide provides information about potential markets for food exports in Algeria, Angola, Ghana, Mauritius and Nigeria, growing niche markets in Africa that have in which Canadian exporters have a comparative advantage. Global Export Forecast http://www.edc.ca/EN/Knowledge-Centre/Economic-Analysis-and-Research/Pages/global-exportforecast.aspx Export Development Canada. Which foreign markets will offer the best opportunities for Canadian exporters for the coming year, the sales outlook by sector, and the major risks faced by exporters. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 4 Maggie Weaver, Canada-Ontario Export Forum Global Markets Action Plan http://www.international.gc.ca/global-markets-marches-mondiaux/index.aspx?lang=eng Foreign Affairs, Trade and Development Canada. The plan includes a one-page summary of each of 50 priority markets, both established and emerging. Innovation, Science & Technology – Collaborative Opportunities http://www.tradecommissioner.gc.ca/eng/science/agreements.jsp Foreign Affairs, Trade and Development Canada. Bilateral science and technology agreements. International research projects: China, India, Israel http://www.ontario.ca/business-and-economy/international-research-projects-china-india-israel Ministry of Citizenship, Immigration & International Trade, International Trade Branch. Describes research projects of interest to Ontario scientists in China, India and Israel. MaRS Going Global Series – China http://www.marsdd.com/mars-library/going-global-series-china/ MaRS. This series explores China’s market opportunities in biotechnology and cleantech for Ontario startups. It examines: market opportunities, government incentive policies, potential regional partners, collaboration models – with a focus on sectors and regions, and best practices, including deal negotiation and IP protection. 2014-2015. Opening New Markets: Trade Negotiations and Agreements http://www.international.gc.ca/trade-agreements-accords-commerciaux/index.aspx?lang=eng Foreign Affairs, Trade and Development Canada. Bilateral and multilateral agreements and negotiations. Opportunities in the Food Markets of India http://www.ats-sea.agr.gc.ca/asi/6142-eng.htm Agriculture and Agri-Food Canada. Chapters include: Profile of India; Risk factors; product analysis; Grid analysis; Price work-ups, and Identification of contestable markets. Responding to Unsolicited Orders http://publications.gc.ca/collections/collection_2008/exportsource/EE4-4-2005E.pdf Team Canada Inc. Chapters headings include internal research, market research, cost calculation, transaction viability, negotiations, contract and fulfillment. RFPSource.ca http://www.rfpsource.ca Matches Canadian products and services with business opportunities posted by domestic and foreign corporations and governments. Includes a business capabilities database, international bid/tender matching system, etc. Registration required. Trade Map Canada http://www.trademap.org/canada/Index.aspx UN/WTO International Trade Centre. Find trade in commodities between any country and any other country with the World Trade Organization. Registration also provides free access to ProductMap, a tool that gathers information for 72 industries, for assessing global market trends, and identifying opportunities in product categories. Access free to Canadians courtesy CanadaBusiness.ca. Registration required: TradeMapCanada@ic.gc.ca. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 5 Maggie Weaver, Canada-Ontario Export Forum 2b. Canadian regulations Canadian Export Classification http://www.statcan.gc.ca/pub/65-209-x/65-209-x2014000-eng.htm Statistics Canada. General rules for the interpretation of the Harmonized System (HS), and titles of sections and chapters of the Canadian Export Classification. Canadian Wood Packaging Certification Program http://www.inspection.gc.ca/english/plaveg/for/cwpc/woode.shtml Canadian Food Inspection Agency. The Canadian Wood Packaging Certification Program (CWPCP) is a quality management program designed to allow certified producers to construct wood packaging products to meet a phytosanitary standard. Convention on International Trade in Endangered Species of Wild Flora and Fauna (CITES) http://www.ec.gc.ca/cites/ Environment Canada. The international Convention protects endangered species worldwide. Any import, export or re-export of CITES-listed species has to be authorized through CITES permits issued by Environment Canada and its partners. Export and Import of Hazardous Waste and Hazardous Recyclable Materials Regulations http://ec.gc.ca/lcpe-cepa/eng/regulations/detailReg.cfm?intReg=84 Environment Canada. The regulations ensure that hazardous materials that are transported across the Canadian border are managed appropriately. This page links to the EIHWHRMR User Guide and a Guide to Classification. Export Controls http://www.international.gc.ca/controls-controles/about-a_propos/expor/before-avant.aspx?lang=eng Foreign Affairs, Trade and Development Canada. From this page, link to the Export Controls Handbook, which Includes how to obtain the necessary permits, and to the Export Control List, a detailed list of military and dual-use goods and technology that are subject to export controls. Export Controls course: Canadian & US Export Controls http://www.iecanada.com I.E.Canada. One day workshop covers How to Classify for Canadian Export Controls, Export Control Laws and Regulations: Moving beyond Basics, Economic Sanctions: Canada's New Compliance Minefield, and an overview of U.S. Export Controls Classification. Export Controls Webinars http://www.iecanada.com I.E.Canada. These webinars cover topics such as the transfer or export of encryption goods, software and technology from Canada, economic sanctions for exporters, CGP and ITAR for Canadian companies, and best practices in exporting. Exporting Goods Regulations & Contacts http://www.canadabusiness.ca/eng/page/3428// CanadaBusiness. A summary of export regulations for customs and other government departments (OGD). Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 6 Maggie Weaver, Canada-Ontario Export Forum Exporting Goods from Canada: A Handy Customs Guide for Exporters http://www.cbsa-asfc.gc.ca/publications/pub/bsf5081-eng.html Canada Border Services Agency. This guide explains why you have to report your goods; who is an exporter; what goods you have to report; how, where and when to report; and the basics of the Administrative Monetary Penalty System (AMPS). Food Exports http://www.inspection.gc.ca/english/fssa/expe.shtml Canadian Food Inspection Agency. CFIA inspects dairy products, fish and seafood, foods regulated solely under the Food and Drugs Act and Regulations, fresh fruits and vegetables, honey, meat and poultry products, and processed products – fruits, vegetables and maple products. See also An Exporter’s Guide to Inspection at http://publications.gc.ca/collections/collection_2012/acia-cfia/A104-96-6-2012-eng.pdf A Guide to Exporting Cultural Property from Canada http://www.pch.gc.ca/eng/1358364893642/1358365043241 Canadian Heritage. Any item may be considered important from an archaeological, prehistorical, historical, artistic or scientific perspective can be considered "cultural property". The guide provides information on the steps required to export cultural property as well as how to obtain an export permit. Guidelines for Processing Personal Data Across Borders http://www.priv.gc.ca/information/guide/2009/gl_dab_090127_e.asp Office of the Privacy Commissioner of Canada. Guidelines on how the Personal Information Protection and Electronic Documents Act (PIPEDA) applies to transfers of personal information to a third party, including a third party operating outside of Canada, for processing. HS Codes – Keyword Search http://www.ic.gc.ca/tdo (click on Search By Product) Industry Canada. The Harmonized System (HS) is an international commodity classification. It is used by more than 200 countries as a basis for their customs tariffs and for the collection of international trade statistics. Trade Data Online includes a keyword search function for finding the 6-digit HS code for a specific product. Playing by the Rules: Compliance in International Trade http://www.edc.ca/EN/About-Exporting/compliance/Pages/default.aspx Export Development Canada. Guide to assessing the risk of non-compliance in several key areas. Tariffs and Rules of Origin http://www.international.gc.ca/apec/tariffs-tarifs.aspx Foreign Affairs, Trade and Development Canada. The Tariff Schedule gives tariff rates and preferential tariff rates. Link from this page to the rules of origin and related documentation under specific trade agreements. 2c. Market overviews Export Market Studies http://www.ontarioexports.com Ministry of Citizenship, Immigration & International Trade, International Trade Branch. Various market reports on topics including: Electronic media and broadcast technologies in France, Netherlands and the UK; Telecommunications market in Germany; Advanced medical technologies in Germany; Life sciences market in India; Clean tech markets in India and in China; ICT market in S.E. Asia and Sub-Saharan Africa; and Green building in Korea and Japan. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 7 Maggie Weaver, Canada-Ontario Export Forum Statistics & Market Information [food & beverage sector] http://www.agr.gc.ca/eng/industry-markets-and-trade/ Agriculture & Agri-Food Canada. Statistics and market reports for the food & beverage sector organized by product or region. Includes food retail and food service trends. Market Reports http://www.tradecommissioner.gc.ca (under Knowledge Centre, click on Market Reports) Foreign Affairs, Trade and Development Canada. Market reports, by Industry Sector, by Region/Country. Tourism Research & Statistics – Canada http://www.corporate.canada.travel Canadian Tourism Commission. Research & statistics – annual statistics, arrivals & departures, trends, etc. Tourism Research – Ontario http://www.tourismpartners.com (click on Research) Ontario Tourism Marketing Partnership Corporation. Reports on customer segments. 2d. Trade data Trade Data Online http://ic.gc.ca/tdo Industry Canada. International trade data from Statistics Canada and US Census Bureau. Search for Canadian exports by industry or product. Trade between Canada and US also provided at state and provincial level. Trade Map Canada http://www.trademap.org/canada/Index.aspx UN/WTO International Trade Centre. Find trade in commodities between any country and any other country with the World Trade Organization. Registration also provides free access to ProductMap, a tool that gathers information for 72 industries, for assessing global market trends, and identifying opportunities in product categories. Access free to Canadians courtesy CanadaBusiness.ca. Registration required: TradeMapCanada@ic.gc.ca. 2e. Country information Canadian Trade Commissioner Service – Ontario http://www.tradecommissioner.gc.ca/eng/contact-our-team.jsp?oid=016 Foreign Affairs, Trade and Development Canada. Link to the Ontario Region staff directory Centre for Intercultural Learning http://www.intercultures.ca Foreign Affairs, Trade and Development Canada. Links on country-specific topics, including media and cultural topics, from conversations and communication styles to relationship-building and stereotypes. Country Information http://www.edc.ca/EN/Country-Info/Pages/default.aspx Export Development Canada. Short summaries of the business environment, key industries and EDC engagement in each country. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 8 Maggie Weaver, Canada-Ontario Export Forum Doing Business in the United States Doing Business in India Doing Business in the Andean Market Doing Business in China Doing Business in Mexico Doing Business in Panama Doing Business in Southeast Asia Doing Business in Brazil Navigating the U.S. Market http://www.edc.ca/EN/Knowledge-Centre/Publications/Pages/default.aspx Export Development Canada. (Registration required) Typical chapters include: Establishing your presence; Opportunities for Canadian exporters; Finances and taxation; and Delivering to the country. Global Export Forecast http://www.edc.ca/EN/Knowledge-Centre/Economic-Analysis-and-Research/Pages/global-exportforecast.aspx Export Development Canada. Describes which foreign markets will offer the best opportunities for Canadian exporters for the coming year, and analyzes the sales outlook by sector. It also discusses the major risks faced by exporters. International Trade Branch – Staff Directory http://www.ontarioexports.com Ministry of Citizenship, Immigration & International Trade, International Trade Branch Link to the Ministry’s Trade Branch team on trade consultants. Also one-page Ontario Trade Fact Sheets. Tariff Information http://www.international.gc.ca/trade-agreements-accords-commerciaux/topics-domaines/goodsproduits/ac_link.aspx?lang=eng Foreign Affairs, Trade and Development Canada. Links to foreign customs tariff databases, by country. 2f. Market research support programs The Canada Brand http://www.brandcanada.agr.gc.ca Agriculture & Agri-Food Canada. Program members have access to graphics, promotional material and market research. Export Market Access http://exportaccess.ca Ontario Chamber of Commerce. The EMA is a grant program designed to assist Ontario exporters with their international marketing activities. Grants to cover up to 50% of eligible costs incurred to develop export sales. Eligible activities include market research, marketing tools, direct contacts and foreign bidding projects. Intellectual Property for Exporting Businesses http://www.cipo.ic.gc.ca/eic/site/cipointernet-internetopic.nsf/eng/wr03073.html Canadian Intellectual Property Office. A guide to protecting your intellectual property, including trademarks. International Market Research COEF@ontario.ca Canada-Ontario Export Forum. 90-minute workshop covers resources for: The method of market research; Geographical markets & target consumers; Companies – customers and/or competitors; Regulations & standards; Marketing; Additional help. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 9 Maggie Weaver, Canada-Ontario Export Forum International Trade Research http://www.fitt.ca/en/FITTskillsProgram FITT Forum for International Trade Training. An in-depth training course on international market research, available online or in person. MaRS Market Intelligence http://www.marsdd.com/market-intelligence/ MaRS. Provides RIC Centre entrepreneurs access to premium market research resources and services from information specialists and industry analysts with expertise in information technology, software, telecommunications, biotech, cleantech, pharmaceuticals and healthcare. Seneca College – Competitive and Market Intelligence Research & Analysis service http://www.senecac.on.ca/research/marketintelligence.html Seneca College. Since 2004, Seneca has provided a highly customized Competitive and Market Intelligence Research & Analysis service to more than 300 SMEs in the Town of Markham and the larger GTA. Standards Alert! http://www.scc.ca/en/information-services/standards-alert Standards Council of Canada. Subscribers receive e-mail warning when foreign standards or regulations change. Trade development representatives http://www.ontarioexports.com Ministry of Citizenship, Immigration & International Trade, International Trade Branch. Our in-market trade development representatives provide customized market research, identify potential market opportunities and business partners, and advise on the regulatory environment and import requirements. Available locations: Brazil, Chile, Mexico, United Arab Emirates and Southeast Asia. 3. Workshops and Courses Partners of the Canada-Ontario Export Forum offer a wide range of short workshops and longer training programs, for both potential and experienced exporters. In addition, there are some partner-sponsored education programs associated with academic and student organizations. 3a. For potential exporters Agriculture Going Global Workshops http://www.cahrc-ccrha.ca/resources/agriculture-going-global-workshops Canadian Agricultural Human Resource Council and FITT Forum for International Trade Training. Four workshops: Opportunity identification; international marketing; market entry; and trade finance. Each 3-hour workshop is designed to be delivered in a classroom setting and includes a participant manual. The workshops can be delivered in monthly meetings, as in-house training seminars and as conference breakout sessions, and can be delivered by export service providers, educational institutions, industry associations, and private companies. Basics of Exporting – workshop http://www.cfea.com Canadian Food Exporters Association. The workshop assists potential exporters in developing an export strategy and selecting potential markets. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 10 Maggie Weaver, Canada-Ontario Export Forum Export Planning Workshop http://www.toronto.ca (under Doing Business, click on Operate and Grow Your Business, then on International Markets) City of Toronto, Economic Development. A 2 day export planning workshop for exporters interested in developing an export action plan, finding customers outside of Canada, while working in a supportive small peer group environment. Contact Tel: 416-392-3398, export@toronto.ca Exporting into New Markets http://www.toronto.ca (under Doing Business, click on Operate and Grow Your Business, then on International Markets) City of Toronto, Economic Development. A half day event that focuses on a targeted market/country. A series of keynote lectures, showcasing opportunities and challenges on how to enter the market and how to do business there. Contact Tel: 416-392-3398, export@toronto.ca Exporting Mechanics and Logistics http://www.cfea.com Canadian Food Exporters Association. The workshop covers the various methods available to serve foreign markets, and the basics of export documentation, financing and logistics & labeling. First Steps in Exporting COEF@ontario.ca Canada-Ontario Export Forum. 90-minute workshop offered 12-15 times per year, across Ontario. Describes the programs, services and resources available to potential exporters. Also First Steps in Agri-Food Exporting. Going Global workshops http://www.fitt.ca FITT, Forum for International Trade Training. Going Global workshops are 3-hour introductions to key topics, such as Export Compliance and Cultural Aspects of International Trade. Going Global Export Plan http://www.goingglobal.pro/ http://www.wmc-cfb.ca/ (click on Online Tools) Wood Manufacturing Council An on-line learning solution providing industry professionals with tools to create an Export Plan for their enterprise. Modules are Supply chain management; Research & marketing; International trade finance; Culture & trade. How to Grow Your Business Through Exporting http://www.edc.ca (click on Events) Export Development Canada. A series of three one-hour webinars: The World Next Door: Tips on Selling to the US; How to Piggy-back your Way to Exporting Success; Overcome Financial Hurdles and Get the Financing you Need. International Market Research COEF@ontario.ca Canada-Ontario Export Forum. 90-minute workshop covers resources for: The method of market research; Geographical markets & target consumers; Companies – customers and/or competitors; Regulations & standards; Marketing; Additional help. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 11 Maggie Weaver, Canada-Ontario Export Forum New Exporters to Border States (NEBS) http://www.ontarioexports.com Ministry of Citizenship, Immigration & International Trade, International Trade Branch. Offered throughout the year, the NEBS 2-day program covers U.S. customs clearance requirements; cross-docking, fulfillment warehousing and distribution options; business immigration and visa options; corporate tax concerns, banking, legal and insurance issues; hiring sales agents and distributors as well as determining export pricing and identifying market opportunities. A shorter, half-day version is also offered across the province throughout the year. PROFIT – New to Exporting http://www.omafra.gov.on.ca/english/food/export/index.html Ministry of Agriculture & Food. A similar program to NEBS, offered to food companies. Also Retail Tour, which takes food processors to US retailers, see http://www.omafra.gov.on.ca/english/food/events/retail-tour.htm PROFIT International http://www.omafra.gov.on.ca/english/food/events/profit-international.htm Ministry of Agriculture & Food. Focus on key international markets outside of the US (e.g. Mexico, Japan, China etc.). The program will include a series of presentations from industry experts over a two-day period. PROFIT Plus http://www.omafra.gov.on.ca/english/food/export/index.html Ministry of Agriculture & Food. PROFIT Plus is an extension of the PROFIT seminar. Normally presented in a one-day forum format, this program focuses on specific issues related to the market in the United States, particularly border access. 3b. For more experienced exporters Canada-Ontario Job Grant program http://www.tcu.gov.on.ca/eng/eopg/cojg/index.html Ministry of Training, Colleges & Universities. The program provides financial support to employers seeking to purchase training for their employees up to $10,000 per person for eligible training costs. Depending on the number of employees, employers will be required to contribute a minimum of 1/3 of the costs, with flexibility for companies with fewer than 50 employees. In addition, the Canada-Ontario Job Grant: Customized Training pilot program will assist in the development and delivery of firm-specific training solutions that meet employers’ workforce development needs. The objective is to meet the employer’s unique needs, when the employer does not have the capacity to develop the training. CIFFA Workshops http://www.ciffa.com/education_topical.asp Canadian International Freight Forwarders Association. CIFFA’s training workshops include classroom based and web-based training on Cargo Insurance; Incoterms; Essentials of Exporting; Letters of Credit – all of which are essential for new and smaller exporters. Classification Boot Camp http://www.iecanada.com I.E.Canada. Harmonized System (HS) duty classification is used worldwide to identify and classify all imported and exported goods to determine duty rates. This boot camp will teach companies everything they need to know about classification. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 12 Maggie Weaver, Canada-Ontario Export Forum Customs Duty & International Trade – course http://www.iecanada.com I.E.Canada. This three-day intensive course is a practical tool providing importers and exporters with up-to-date knowledge to navigate and succeed in the global trade arena. The course will provide an outline of the main rules that govern the international trade of goods and services and what companies need to do to ensure their business is compliant, as well as address the key programs used by importers and exporters. Export Controls course: Canadian & US Export Controls http://www.iecanada.com I.E.Canada. This one day workshop covers How to classify for Canadian export controls; Export control laws and regulations: Moving beyond basics; Economic sanctions: Canada's new compliance minefield; and an overview of U.S. export controls classification. Export Controls Webinars http://www.iecanada.com I.E.Canada. These webinar cover topics such as the transfer or export of encryption goods, software and technology from Canada, economic sanctions for exporters, CGP and ITAR for Canadian companies, and best practices in exporting. Export IQ http://www.cme-mec.ca/english/events/events.html Canadian Manufacturers & Exporters. Seminars on export topics such as Doing business in the EU; CETA update and opportunities; and U.S. export control reform. Going Global: An Introduction to Trade Compliance Issues for Exporters http://www.fitt.ca FITT Forum for International Trade Training The 3-hour workshop covers the fourteen main areas of export compliance: product-related issues such as intellectual property, food and consumer product safety, import and export controls, industry standards; customs issues: classification, valuation and country of origin; logistics issues: security and hazardous materials; financial and other issues: taxation, environment record-keeping. Contact COEF@ontario.ca or FITT to schedule a workshop. I.E.Canada Conferences http://www.iecanada.com I.E.Canada. Annual Conference in October; Western Conference in February/March and a Food Forum in the early spring (March/April). While the focus is not solely on exports, issues dealing with exports are addressed such as export controls, export compliance in specific industries etc. Incoterms Boot Camp http://www.iecanada.com I.E.Canada. Incoterms® serves to allocate costs and responsibilities between buyer seller and their use is expected to increase in drafting both international as well as wholly domestic contracts for the sale of goods. Incoterms® are considered by customs and tax authorities in conducting customs and tax audits and therefore a clear understanding of Incoterms® and the implications of their use is critical. Market seminars http://www.ontarioexports.com Ministry of Citizenship, Immigration & International Trade, International Trade Branch. Ontario companies can learn about the export opportunities in priority markets and sectors as well identify new market opportunities; understand the business and regulatory environment in the market; Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 13 Maggie Weaver, Canada-Ontario Export Forum learn about successful market access strategies; and, develop market knowledge. Contact trade.officer@ontario.ca for more information. NAFTA and U.S. Customs Documentation seminars http://www.ontarioexports.com Ministry of Citizenship, Immigration & International Trade, International Trade Branch. A series of seminars on U.S. Customs, NAFTA and the Harmonized Tariff Schedule is delivered across the province to Ontario SMEs. Contact trade.officer@ontario.ca for more information. Strategic ‘One-on-One’ Export Marketing Program (SEMP) http://investnorthernontario.com/index.aspx?l=0,1,6,269 Ministry of Northern Development & Mines. Part of the Mining Supply and Services Export Assistance Program (MSSEA). Six months of customized one-on-one consultation with an export development advisor, to help diversify your client base outside of Northern Ontario. Program features a customized, and confidential, two-day workshop with your senior management team to: Develop an export development strategy; Select and effectively use the appropriate marketing tools; and Develop and implement an international marketing plan. Webinars http://www.tradecommissioner.gc.ca/eng/webinars.jsp?marketId=all Foreign Affairs, Trade and Development Canada. Webinars in real time and on-demand, on topics such as Cleantech opportunities & events in ASEAN, and Exploring opportunities in the UK security sector. 3c. Education programs Certificate in Managing International Trade and Investment http://www.schulich.yorku.ca/client/schulich/Schulich_LP4W_LND_WebStation.nsf/page/Certificate+in+M anaging+International+Trade+and+Investment?OpenDocument York University, Schulich School of Business. 2014– for graduates of the BBA/iBBA program. The Certificate is designed to give graduates a competitive advantage in an international business role and also to develop business leaders who can successfully manage international trade, foreign investment and global supply chains. See also Centre for Global Enterprise, launched Nov 2103: http://media.schulich.yorku.ca/tag/centre-for-globalenterprise/ FITTskills courses http://www.fitt.ca FITT, Forum for International Trade Training. FITT offers formal training programs, including full certificate programs and online training. FITTskills is offered through colleges as well as via the Internet. Modules: Global business environment, International marketing, International trade finance, Global supply chain management, International market entry strategies, International trade research, Legal aspects of international trade, International trade management. Global Internships http://aiesec.ca/global-internships/ AIESEC, sponsored by EDC. AIESEC is student-run, non-profit organization that develops students on a global scale into responsible and entrepreneurial leaders. Internships are in community development and international companies. International Business Scholarships http://www.edc.ca/EN/about-us/student-programs/youth-educationprogram/Pages/default.aspx?frompage=eye2012e Export Development Canada. Up to 30 scholarships annually, 25 to undergraduate university/college students interested in pursuing a career or furthering their studies in international business; up to 5 additional scholarships for students in programs which combine business with environmental or sustainability studies. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 14 Maggie Weaver, Canada-Ontario Export Forum Ontario Global Edge https://www.ontario.ca/business-and-economy/get-international-business-experience-students Ministry of Citizenship, Immigration & International Trade, International Trade Branch. The Ontario Global Edge program gives students a chance to work in small- or medium-sized businesses around the world. Ten universities and colleges offer the program: Carleton University, Conestoga College, Confederation College, George Brown College, Niagara College Canada, Seneca College, University of Ontario Institute of Technology, University of Ottawa, University of Waterloo, Western University. 4. Export Counselling Many partners of Canada-Ontario Export Forum provide counselling services related to exporting. In this section of the Toolbox are contacts lists for trade advisors in key partner agencies, a brief description of export-readiness, and also publications of several agencies which, with other sources, identify Ontario export success stories. The final section describes some surveys and whitepapers regarding export success. 4a. Advisors – contact lists AAFC Regional Office & Sector Expert Business Development Directory http://www.ats-sea.agr.gc.ca/reg/on-eng.htm Agriculture & Agri-Food Canada. Individual staff members responsible for particular agricultural and agri-food sectors. Canadian Trade Commissioner Service – Ontario http://www.tradecommissioner.gc.ca/eng/ont/contact-our-team.jsp?oid=016 Foreign Affairs, Trade and Development Canada. Individual staff members responsible for particular industry sectors. MCIIT, International Trade Branch – Staff Directory https://www.ontario.ca/business-and-economy/export-outside-canada-international-trade-and-marketspecialists Ministry of Citizenship, Immigration & International Trade, International Trade Branch. The Ministry’s team of trade specialists can help Ontario exporters to access or expand into key markets worldwide. MEDEI, Business Advisory Services http://www.ontariocanada.com/ontcan/1medt/smallbiz/en/sb_bizadvise_en.jsp Ministry of Economic Development, Employment and Infrastructure. The Ministry’s Business Advisory staff directory for business support can be accessed here. MNDM, Trade, Investment Marketing Unit – Staff Directory http://www.infogo.gov.on.ca/infogo/office.do?actionType=telephonedirectory&infoType=telephone&unitId =UNT0028307&locale=en Ministry of Northern Development & Mines. The Ministry’s Trade, Investment Marketing Unit staff directory for business support can be accessed here. OMAF – Sector & Geographic Specialists http://www.omafra.gov.on.ca/english/food/staff/export.htm Ministry of Agriculture & Food. The Ontario Food Exports (OFEX) team helps food and beverage companies to identify and maximize their export opportunities, from an initial market assessment to full export capability. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 15 Maggie Weaver, Canada-Ontario Export Forum Regional Innovation Centres http://www.oce-ontario.org/resources-publications/links Ontario Centres of Excellence. This page provides a convenient list of innovation centres supported by provincial, municipal and federal funding. Small Business Centres https://www.ontario.ca/business-and-economy/small-business-enterprise-centre-locations Ministry of Economic Development, Trade & Employment. Small Business Enterprise Centres (SBECs), located across the province, offer entrepreneurs all the tools they need to start and grow their businesses. A list of all the SBECs can be found here. Canada-Ontario Export Forum COEF@ontario.ca The Canada-Ontario Export Forum (COEF) is a partnership of federal, provincial and non-profit organizations, providing a coordinated and collaborative approach to the seamless delivery of export programs and services to the Ontario business community. Maggie Weaver, Secretariat. The Exporter Continuum COEF@ontario.ca A framework for identifying the “right” government agency to support the exporter. For each stage of export-readiness (potential, preparing and experienced), the Continuum describes the types of support services available. Contact COEF for additional information. 4b. Export Readiness "Export readiness" refers to your firm's capacity for success in an export market. While you may get an unsolicited query through fortuitous circumstances, your firm is unlikely to be profitable abroad without having addressed the following three factors: Resources You have sufficient internal capacity to handle extra demand, internally efficient systems to respond to customers quickly, senior managers and marketing staff with culturally-sensitive marketing skills, and senior management support for export objectives. Competitiveness You have a service that is unique and/or competitive in the type of market you are targeting, sophisticated market entry methods that you are already using, and market research demonstrating the viability of your service abroad. Expectations You have clear and achievable export objectives, a realistic idea of what exporting entails, an openmindedness to new ways of doing business, and realism about what will be necessary to be profitable abroad. [Source: UNCTAD Export Readiness Diagnostic for Service Firms] Note: the guides listed in section 1 also contain export-readiness checklists Integrative Trade Competency Diagnostic Tool http://www.fitt.ca/diagnostic-tool FITT Forum for International Trade Training. Online tool assesses an organization’s or an individual’s skills and knowledge against the Integrative Trade Competencies. This information is critical to identifying skill gaps and prioritizing development opportunities for improving international trade expertise. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 16 Maggie Weaver, Canada-Ontario Export Forum SBA Export Business Planner http://www.sba.gov/sites/default/files/SBA%20Export%20Business%20Planner.pdf US Small Business Administration, Chapter 4: Creating an export business plan p.20-47. Includes worksheets: Market expansion – benefits/trade-offs; Business analysis; Industry analysis; Products with export potential; Matching products to global trends/needs; Most penetrable markets; Markets to pursue; Short- and long-term goals. Chapter 5: Developing your marketing plan p.48-92. Includes worksheets: Market factor assessment; Your industry in target global markets; Building a distributor or agent relationship; Marketing your product/service; Marketing your product – identifying practical needs; Defining your marketing strategy; Identifying customers within your chosen markets. Writing an Export Plan http://canadabusiness.ab.ca/docs/2009%20Writing%20an%20Export%20Plan.pdf The Business Link, Alberta. Detailed outline of an export plan document. 4c. Export news, including success stories & awards CanadaExport http://www.tradecommissioner.gc.ca/eng/canadexport/home.jsp Foreign Affairs, Trade and Development Canada. Newsletter covering various export topics, industries and regions CFEA E-News http://www.cfea.com Canadian Food Exporters Association. Market news and intelligence, industry trends and CFEA happenings. Export Wise http://www.exportwise.ca Export Development Canada. Online magazine. Global Trade Weekly http://www.fitt.ca (under Industry Experts & Support, click on Free eNewsletter) FITT Forum for International Trade Training. A weekly newsletter containing of industry tips, opinions and updates from the FITT community of international business professionals. The Ontario Agri-Food Exporter http://www.omafra.gov.on.ca/english/food/export/export-resources.htm Ministry of Agriculture & Food. Newsletter. Ontario Business Report http://www.mri.gov.on.ca/obr/ Ministry of Research & Innovation. An online journal for Ontario’s business community. Trade Insights http://www.edc.ca/EN/Knowledge-Centre/Subscriptions/TradeInsights/Pages/default.aspx Export Development Canada. This monthly e-newsletter packages EDC’s most recent market guides, research reports and articles focusing on the latest global trade trends. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 17 Maggie Weaver, Canada-Ontario Export Forum Trade Talk http://www.edc.ca/EN/Knowledge-Centre/Trade-Talk/Pages/default.aspx Export Development Canada. Videos, white papers, features and success stories. Business Women in International Trade http://www.tradecommissioner.gc.ca/eng/businesswomen/home.jsp Foreign Affairs, Trade and Development Canada. Success stories, resources for women entrepreneurs, special edition of CanadExport. Going Global Innovation – Success Stories http://www.tradecommissioner.gc.ca/eng/funding/ggi/document.jsp?did=136473 Foreign Affairs, Trade and Development Canada. GGI is a funding program to stimulate international research and development partnerships that benefit Canadian innovators. GGI success stories from 2012 are captured on the website. Ontario Export Awards http://www.ontarioexportawards.com Canadian Manufacturers & Exporters. Ontario Food Exporter Award http://omafra.gov.on.ca/english/food/export/exporter-award.htm Ministry of Agriculture & Food. “The Ontario Food Exporter Award recognizes an exporter’s successful expansion into new export markets, as well as their creativity and excellence in approaching international markets.” Ontario Going Global Awards http://www.occ.ca/event/obaa/ Ontario Chamber of Commerce. Two of the Ontario Business Achievement Awards, the Ontario Going Global, Small Business Award and the Ontario Going Global, Medium Business Award are awarded to businesses that have implemented an export strategy that has positively affected the bottom line. PROFITGuide [articles] http://www.profitguide.com/manage-grow/international-trade PROFIT Magazine. Articles about successful exporting by Canadian SMEs. Aboriginal Business Directory http://www.aadnc-aandc.gc.ca/eng/1100100033057/1100100033058 Aboriginal Affairs & Northern Development Canada, Industry Canada. Specialized directory within Canadian Company Capabilities. Use “search this directory” to limit to companies already exporting. Northern Ontario Business Directory http://www.ic.gc.ca/eic/site/ccc_bt-rec_ec.nsf/eng/h_00013.html FedNor, Industry Canada. Specialized directory within Canadian Company Capabilities. Use “search this directory” to limit to companies already exporting. 4d. White papers & surveys Canada’s Global Trade Agenda: Opportunities for SMEs http://www.cga-canada.org/en-CA/IssueBriefs/ca_rep_2013-08_sme_trade_issue_brief.pdf Certified General Accountants Association of Canada. Looks at Canada’s trade performance from the firms’ perspective – to see how they perform against firms in other countries; what can be done to get more SMEs to engage in international commerce; what barriers they face in growing their global presence; and how trade agreements and domestic policy changes can help them succeed in global markets. 33 pages. August 2013. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 18 Maggie Weaver, Canada-Ontario Export Forum Canadian Small Business Exporters http://www.ic.gc.ca/eic/site/061.nsf/eng/h_rd02587.html Industry Canada. Special edition of Key Small Business Statistics. Key Statistics includes 2009 data on exports by firm size, industry, destination, province and commodity exported. Financing Profile covers financing activities and perceived obstacles to growth. SME Involvement in Global Value Chains includes relocation, outsourcing and indirect exports. June 2011. Commerce 3.0: How Technology is Empowering Canadian Entrepreneurs to Grow Globally http://www.ebaymainstreet.com/sites/default/files/canada-commerce-3.pdf eBay Inc. 99.5% of the Canadian small businesses using eBay Marketplaces, labelled “technology-enabled” small businesses, exported products in 2013. Characteristics of these SMEs: significantly smaller than general definitions of SMEs; exporting to a very large number of different markets; though international sales are an important part of a firm’s business plan, many markets are entered into as a result of customer action; the share of new-to-exporting firms is high; and shipments can be infrequent and to varying destinations, in contrast to regular shipments to predetermined countries as in traditional trade. 2014 Competing Globally: Canada’s Hidden Success Stories http://www.conferenceboard.ca/e-library/abstract.aspx?did=6209 Conference Board of Canada. This report identifies some globally competitive Canadian products that receive less attention. Using specific criteria for selection, it focuses on five – cosmetics, pet foods, butyl rubber, sodium chlorate, and photonic devices. It examines the key drivers behind their strong trade performance, and assesses Canada's global competiveness. May 2014. Diaspora Nation: an Inquiry into the economic potential of diaspora networks in Canada http://mowatcentre.ca/wp-content/uploads/publications/72_diaspora_nation.pdf Mowat Centre, University of Toronto Findings include how diaspora networks can play a larger role in international trade and in knowledge transfer. September 2013. Entering Foreign Markets: An Opportunity for Ontario’s Wood Products Industry https://fpinnovations.ca/products-and-services/market-and-economics/Documents/2012-ontarios-woodproducts-industry.pdf FP Innovations. Summary of 2011 survey of Ontario wood products manufacturers, to identify barriers, and required export assistance. Exporter Register http://www.statcan.gc.ca/daily-quotidien/140306/dq140306f-eng.htm Statistics Canada. The Exporter Register Database offers insight into establishments and enterprises in Canada engaged in the export of products. The database provides aggregate information on exporters, specifically counts and values, summed by industry grouping (North American Industry Classification System), commodity (Harmonized System), province or territory of residence, country of destination or employment size. Data are available for 2012. To request data, contact trade@statcan.gc.ca The Future of Productivity: Smart Exporting for Canadian Companies http://www.48inter.com/fichiers/ca_en_the_future_of_productivity_2014_051614.pdf Deloitte. Section headings: Exporting improves business performance; Exporting lowers overall business risk; Think like an exporter – reflect, explore; Become an exporter – promote, localize, protect; Win as an exporter – reinvent, collaborate; The role of government. 2014. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 19 Maggie Weaver, Canada-Ontario Export Forum The G20 e-Trade Readiness Index http://www.ebaymainstreet.com/sites/default/files/G20-etrade-Readiness-Index.PDF Economist Intelligence Unit for eBay Inc. The report is based on a quantitative index ranking of countries on the degree to which they encourage cross-border trade using the Internet, through policy, regulation and infrastructure. The index comprises more than 40 indicators for investment climate, Internet environment, international trading environment, regulatory and legal framework, and the environment for e-payments. 2014, 20 pages. The Global SME Mindset http://www.oxfordeconomics.com/Media/Default/Landing%20pages/SAP%20SME/Research/SME_Globa l_Mindset.pdf Oxford Economics. Based on an online survey of 2,100 SME senior executives conducted in April 2013. Respondents came from 21 countries. Industries represented include discrete manufacturing, professional services, consumer products, retail, and wholesale. North American SMEs are most likely (47%) to be early adopters of technology; they also are much more focused on business analytics technologies (58%) than other regions, giving them a potential advantage in identifying and responding to shifting global trends. North American firms are also the most concerned about economic uncertainty. Global Trade Management Landscape: Strategies Beyond Compliance http://www.americanshipper.com American Shipper and BPE Global. This report focuses on five areas of global trade management that must be clear priorities going forward: visibility, supply chain finance, human resources, technology and processes, and compliance. Three of those facets are the pillars of global trade management, while human resources and technology account for the people and systems than enable those pillars to be successfully integrated. 40pp, 2013. Global Value Chains (GVCs): Canada http://www.oecd.org/sti/ind/GVCs%20-%20CANADA.pdf OECD. Participation in GVCs and export share, by sector and compared to other OECD countries. 4 pp, 2013. Global Value Chains and the Productivity of Canadian Manufacturing Firms http://www.statcan.gc.ca/pub/11f0027m/11f0027m2014090-eng.htm Statistics Canada. Becoming part of a GVC can enhance firms’ productivity, both immediately and over time. The magnitude and timing of the effects vary by industrial sector, internationalization process, and importsource/export-destination country in a way that suggests the most substantial advantages of GVC participation are derived from technological improvements. 2014 Identifying the Next Generation of Canadian Priority Markets – Preliminary Analysis http://www.conferenceboard.ca/Libraries/ITIC_PUBLIC/oct2012_Identifying_Next_Generation_Cdn_Prior ity_Markets.sflb Conference Board of Canada. This preliminary analysis finds a fresh list of additional, “next generation” economies that might represent economic potential for Canada going forward, despite being relatively modestly engaged with Canada at present. October 2012. Immigrants as Innovators: Boosting Canada’s Global Competitiveness http://reapontario.ca/wp-content/uploads/2014/05/CBoC-11-074_immigrantsasinnovators_web.pdf Conference Board of Canada. Includes chapter 4: How immigration expands Canadian markets. October 2010. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 20 Maggie Weaver, Canada-Ontario Export Forum Leveraging Trade Agreements to Succeed in Global Markets http://www.capi-icpa.ca/trade/CAPI_TradeAgreements_ENG_Sept2014.pdf Canadian Agri-Food Policy Institute. The paper provides “preliminary ideas about how agri-food players can best position themselves to act defensively and offensively” in the context of upcoming trade agreements. Discusses Canada-EU (CETA), Canada-Japan, Trans-Pacific Partnership (TPP) and Canada-South Korea trade negotiations. July 2014. Market Expansion and Productivity Growth: Do New Domestic Markets Matter As Much As New International Markets? http://www.statcan.gc.ca/pub/11f0027m/11f0027m2012078-eng.htm Statistics Canada. Entry by Canadian manufacturing firms into two different types of new markets – both international markets and new provincial markets – is associated with increases in productivity growth. Firms that start with a greater emphasis on being able to penetrate new geographic markets are the ones that successfully do so. 2012 Not For Beginners: Should SMEs Go to Fast-Growth Markets? http://www.conferenceboard.ca/e-library/abstract.aspx?did=5936 Conference Board of Canada. Membership required. Report finds that exporting products boosts company sales on average, but the gap between the best and worst is wide: top performers did extremely well (almost doubling their fast-growth market sales every year), and bottom performers very poorly (mostly exiting these markets after less than a year). SMEs are more likely to survive and thrive in fast-growth markets if they have previous experience in domestic or industrialized markets, and if they constantly innovate. February 2014. SME Innovation, Exporting and Growth http://enterpriseresearch.ac.uk/publications/sme-innovation-exporting-growth-review-existing-evidence/ Enterprise Research Centre, UK. SMEs which have a track record of innovation are more likely to export, export successfully and generate growth from exporting than non-innovating firms. There is strong evidence for the importance of skills, R&D, capital investment and liquidity (all “internal enablers”) in shaping SME innovation and exports. Purposive links formed between SMEs and their partners play a positive role in innovation and export growth, particularly in strong eco-systems. 2013, 56 pages. Trucking Across the Border: The Relative Cost of Cross-border and Domestic Trucking, 2004 to 2009 http://www.statcan.gc.ca/pub/11f0027m/11f0027m2012081-eng.htm Statistics Canada. This 2012 research examines how much crossing the border adds to the cost of moving goods by truck. It quantifies the cost of border delays, border-related compliance costs, and other costs associated with moving goods to and from Canada's main trading partner. A short article based on this report, “How Thick is the Border?” is at http://www.statcan.gc.ca/pub/11-626-x/11-626-x2012020-eng.htm What Is the Contribution of Small Businesses to Canada’s Exports? http://www.ic.gc.ca/eic/site/061.nsf/eng/02811.html Industry Canada. 2011 data on SME exporters, including export destinations by business size and by industrial sector, Section of Key Small Business Statistics, August 2013. What Might Canada’s Future Exports Look Like? http://www.conferenceboard.ca/e-library/abstract.aspx?did=5151 Conference Board of Canada This study examines the long-term growth path for Canadian exports to our major trading partners: the United States, the United Kingdom, the euro zone, Japan, China, India, Mexico, and Brazil. November 2012. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 21 Maggie Weaver, Canada-Ontario Export Forum 5. Market Entry Support Market entry is one of the most valuable areas in which trade advisors support both potential and expanding exporters. The programs from Canada-Ontario Export Forum partners range from published guides and training programs, to in-depth consultation directly with individual companies. In this section of the Toolbox are also described some programs supporting branding, and trade show participation programs along with associated trade show planning guides. 5a. Guides & training Country Travel Advice and Advisories http://travel.gc.ca/travelling/advisories Government of Canada. Official information and advice from the Government of Canada on situations that may affect Canadian travelers safety and well-being abroad, as well as other important travel issues such as security, local laws and culture, entry and exit requirements and health. Canada-US Business Travel Guide http://www.cme-mec.ca/download.php?file=hdoytohj.pdf Canadian Manufacturers & Exporters, and Baker & McKenzie. This guide covers travel into the US and into Canada. The US section includes U.S. entry requirements; and Canadians entering the United States under NAFTA, such as professionals, business visitors, intracompany transferees and investors. Diversifying into Foreign Markets: A Guide to Entry Strategies http://www.edc.ca/EN/Knowledge-Centre/Publications/Pages/diversifying-into-foreign-markets.aspx Export Development Canada. Chapters cover: Evaluating risk; the major market entry strategies; finding buyers, intermediaries and partners. (Registration required) Export Strategies of Small and Medium-Sized Enterprises http://www.edc.ca/EN/Knowledge-Centre/Publications/Pages/default.aspx Export Development Canada. Brief introduction to market entry strategies: direct exporting, using representatives, partnering with a larger Canadian exporter, follow-the-customer partnerships, and partnering with a foreign company. (Registration required). International Marketing http://www.fitt.ca/en/FITTskillsProgram FITT Forum for International Trade Training. Training course covers marketing plans, implementation and coordination of international marketing activities for products and services, and adapting and/or developing products and services for the foreign market. International Market Entry Strategies http://www.fitt.ca/en/FITTskillsProgram FITT Forum for International Trade Training. Training course covers barriers to market entry, market entry strategies, negotiating partnership agreements. Linking In to Global Value Chains: A Guide for Small and Medium-Sized Enterprises http://www.tradecommissioner.gc.ca/eng/gvc-guide.jsp Foreign Affairs, Trade & Development Canada. Global value chain readiness assessment: clarity, competency, compatibility. Optimizing through selling, offshoring, outsourcing, Canadian direct investment abroad, foreign direct investment, joint ventures and strategic relationships. 34pp, 2010. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 22 Maggie Weaver, Canada-Ontario Export Forum PROFIT Trade Tipsheets http://www.profitguide.com/trade-tipsheets PROFIT Magazine. Export advice and strategies of the PROFIT 500: Canada’s Fastest-Growing Companies. Examples: no.7 How to secure the best distributors; no.13 Easy long-distance shipping; no.27 How to compete in a niche market. 5b. Consultation programs Agri-Food Trade Service (ATS) http://www.ats-sea.agr.gc.ca/intro/index-eng.htm Agriculture & Agri-Food Canada. Provides centralized access to market information, trade counselling and export support activities. BDC Consulting Services http://www.bdc.ca/EN/solutions/consulting/Pages/cs_globalization.aspx Business Development Bank of Canada. Fee-based consulting services that includes the delivery of a methodology to expand in different markets: 1) Diagnostic on global expansion strengths, weaknesses and opportunities, 2) Market selection support 3) Market entry strategy support and 4) market expansion implementation support. Canadian Commercial Corporation http://www.ccc.ca/en/exporters Canadian Commercial Corporation. Companies can engage CCC as Prime Contractor on their export sales. CCC will sign the contract with the other government buyer and then sign a back-to-back contract with Canadian exporter. Canadian Digital Media Network Soft-Landing Program http://www.cdmn.ca/soft-landing-program/overview/ Canadian Digital Media Network. Offers qualified startups and SMEs the opportunity to work from a partnered accelerator, incubator or coworking space to obtain regional support and resources to help open new markets, close international sales, or connect with new partners. CFEA – Label Review Program http://www.cfea.com/labelprogram.aspx Canadian Food Exporters Association. CFEA offers an in-house label service which includes the development of the US and Canadian nutritional panel; the verification of the label (i.e. positioning of information, font sizes, etc) and for analysis needs the CFEA has developed relationships with labs to offer these services at reduced rates. Growing Forward 2 (GF2) http://www.omafra.gov.on.ca/english/about/growingforward/gf2-index.htm Agriculture & Agri-Food Canada and Ministry of Food & Agriculture. Comprehensive federal-provincial-territorial initiative aimed at encouraging innovation, competitiveness, market development, adaptability and industry capacity in Canada's agri-food and agri-products sector. Since September 2013, farm, food and other agri-businesses in Ontario have been able to access biosecurity programming to help grow their profits, expand their markets and manage shared risks. International Markets http://www.cme-mec.ca/english/advocacy/your-issues/international-markets.html Canadian Manufacturers & Exporters. CME’s policy agenda for International Markets focuses on seven priority area: Free trade negotiations, Effective enforcement of trade rules, Movement of business professionals, Accessing global supply chains, Trade promotion, Trade financing, Movement of goods. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 23 Maggie Weaver, Canada-Ontario Export Forum Investing in Business Growth and Productivity http://www.feddevontario.gc.ca/eic/site/723.nsf/eng/h_01867.html FedDev Ontario. Funding will be available 2014-2018 for projects that assist established businesses in their growth through market diversification and expanding facilities; increase business capacity to participate in global markets through integration in global value chains. For SMEs with 15-1000 employees and the potential to become a strong global player; and not-for-profit industry associations and/or regional economic development organizations. Ontario Exporters Fund http://exportaccess.ca Ontario Chamber of Commerce. Support of 50% to hire an Export Manager for 2 years to develop an international business plan and increase access to international export markets. Eligibility criteria include being in one of the priority sectors of the Ministry of Economic Development, Trade and Employment. SourcefromOntario.com http://www.sourcefromontario.com/ Ministry of Economic Development, Employment & Infrastructure. Source Ontario is an innovative, one-stop tool that connects international buyers with Ontario-based suppliers. Search by Ontario industry, company name, product or service. 5c. Marketing & promotion programs AgriMarketing Program http://www.agr.gc.ca/eng/?id=1357941192614 Agriculture & Agri-Food Canada. Part of Growing Forward 2. Projects are supported under four streams: Market development stream; Promotional activities; Assurance – standards incl. market attribute/quality and traceability; Breaking down trade barriers; Building market success. Street Smart http://www.omafra.gov.on.ca/english/food/events/street-smart.htm Ministry of Agriculture & Food. The two-day event provides an opportunity for food and beverage suppliers to showcase their products and meet buyers from the US and key international markets. The event takes place over 2 days and consists of networking opportunities and a tabletop event on the second day. A pre-event workshop prepares participating Ontario companies, and covers buyer presentations, branding/marketing strategies, and participation in a mock buyer session. The Canada Brand http://www.brandcanada.agr.gc.ca Agriculture & Agri-Food Canada. Members in the program have access to graphics, promotional material and templates, a photo library, and market research. 5d. Trade shows, trade missions ATA Carnet http://www.chamber.ca/carnet/ Canadian Chamber of Commerce. Internationally-recognized customs document for the temporary importation of goods. The carnet is commonly used to bring commercial samples to potential customers or trade fairs, and by service companies to travel with their professional equipment. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 24 Maggie Weaver, Canada-Ontario Export Forum CAMESE – Export Marketing Support http://www.camese.org Canadian Association of Mining Equipment and Services for Export (CAMESE) is a cost-effective source of export marketing support for members, for example export sales opportunities through MinBOS Mining Business Opportunities System, and participation in the CAMESE supervised poster booth at mining trade shows. CFEA – Trade Show Coordination http://www.cfea.com Canadian Food Exporters Association. The association organizes participation in a variety of events in the US, Asia, Middle East & Europe. CFEA – Trade Mission Development http://www.cfea.com Canadian Food Exporters Association. The association organizes both inbound and outbound trade missions of various types – appointment style, table-top demos, and in-store demos – to those markets in which our members tell us they have high interest. At least three missions per year are targetted. MNDM International Trade Shows http://investnorthernontario.com/index.aspx?l=0,1,6,269 Ministry of Northern Development & Mines The Ministry participates in several international trade shows each year. Space is limited and will be available on a first come, first served basis. Contact Anne Belanger anne.belanger@ontario.ca Preparing for Trade Shows http://www.ats-sea.agr.gc.ca/eve/shosa-eng.htm Agriculture & Agri-Food Canada. This section includes three guides: tradeshow planning & preparation; marketing & communications; boothmanship and follow up. Retail Tour http://www.omafra.gov.on.ca/english/food/events/retail-tour.htm Ministry of Agriculture & Food The Ministry organizes programs to takes Ontario food processors to meet US retailers. Trade missions and Virtual trade missions http://www.ontarioexports.com Ministry of Citizenship, Immigration & International Trade, International Trade Branch. Ontario companies can participate in a Ontario-led trade missions or a virtual trade mission to meet potential customers, business partners and local representatives, and identify new market opportunities. Trade Events – International Trade Shows with Canada Pavilion http://www.ats-sea.agr.gc.ca/eve/eve-eng.htm Agriculture & Agri-Food Canada. Export-ready Canadian companies exhibit and promote their products in a Canada-branded pavilion, and participate in activities to expose Canadian products to foreign buyers. Website includes description of the costs and benefits of participating in a Canada Pavilion. Team Canada Inc. had a number of relevant resources about tradeshows, in print and online on ExportSource. Some are still available: Business Trip Planning http://publications.gc.ca/collections/collection_2008/exportsource/EE4-3-2005E.pdf Team Canada Inc. In particular, Chapter 5 Planning your travel, Chapter 6 Preparing to leave, and Chapter 7 Final details are still useful. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 25 Maggie Weaver, Canada-Ontario Export Forum Speaking Globally: An Exporter’s Guide to Effective Presentations http://publications.gc.ca/collections/collection_2008/exportsource/EE4-5-2005E.pdf Team Canada Inc. The ability to make effective presentations is one of the most important skills required in the business environment. Presentation skills take on an even greater importance when communicating with people from other countries. Successful International Trade Show Marketing http://publications.gc.ca/collections/Collection/EE4-6-2003E.pdf Team Canada Inc. In particular, section 3 Planning for an international trade fair, section 4 Successful trade fair strategies and section 5 Post-trade fair activities will be useful. 5e. International e-commerce Building International Sales in a Digitized Economy: Best Practices for SMEs http://www.conferenceboard.ca/e-library/abstract.aspx?did=4252 Conference Board of Canada. This report identifies three factors that have enabled some Canadian SMEs to internationalize effectively via digital markets: a favourable online reputation, strong online technological capabilities, and an engaged online brand community. June 2011. e-Exporting http://www.ontario.ca/business-and-economy/e-exporting Ministry of Economic Development, Employment & Immigration. Examines how to use the internet to sell products and services to customers in other countries. 6. Finance In this section of the Toolbox are grouped the guides and training programs related to export finance. In addition, the section describes funding programs available to Ontario exporters, including some programs that have been described in other sections of the Toolbox. 6a. Guides Building a Foreign Exchange Policy http://www.edc.ca/EN/Knowledge-Centre/Pages/default.aspx Export Development Canada. Volatile exchange rates can put a company’s cash flow, profitability and competitiveness at risk. Companies can protect their business by developing a basic FX policy, to identify when FX exposure arises. (Registration required) Financial Crime in International Trade http://www.edc.ca/EN/Knowledge-Centre/Pages/default.aspx Export Development Canada. Guide to help Canadian exporters and importers learn how to manage the risks of financial crime in international trade. (Registration required) Financing Solutions for Canadian Companies http://www.edc.ca/EN/Our-Solutions/Pages/get-financing.aspx Export Development Canada. Whether companies are looking to break into a new market, fill an order or participate in a large-scale global project, EDC’s financing solutions can help them access a reliable source of working capital to keep their sales cycle running smoothly. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 26 Maggie Weaver, Canada-Ontario Export Forum Foreign Buyer Financing http://www.edc.ca/EN/Our-Solutions/Financing/Foreign-Buyer-Financing/Pages/default.aspx Export Development Canada. When a company needs to provide a customer with a financing proposal, EDC can provide customized loans, lines of credit and bank guarantees – with flexible and affordable repayment terms – directly to U.S. or foreign customers. International Trade Finance http://www.fitt.ca/en/Course%20Descriptions FITT Forum for International Trade Training. This course covers the nature and scope of international trade finance, including payment facilitation, risk management, financing and the provision of information related to a global trade transaction. Risk and Cash Flow Management http://www.edc.ca/EN/Knowledge-Centre/Pages/default.aspx Export Development Canada. Guide and video series will help companies deal with the more complex operational risks, greater requirements for capital and a need to manage cash flow and operating risks when selling internationally. (Registration required) 6b. Programs Aboriginal Business Development Program http://www.aadnc-aandc.gc.ca/eng/1375201178602/1375202816581 Aboriginal Affairs & Northern Development Canada. This program is delivered through aboriginal financial institutions. It covers local, domestic, or export oriented marketing initiatives. AgriInnovation Program http://www.agr.gc.ca/eng/?id=1354301302625 Agriculture & Agri-Food Canada. Part of Growing Forward 2.The program supports the following industry-led streams: Industry-led research and development, and Enabling commercialization and adoption. AgriMarketing Program http://www.agr.gc.ca/eng/?id=1357941192614 Agriculture & Agri-Food Canada. Projects supported under four streams: Market development stream; Promotional activities; Assurance – standards incl. market attribute/quality and traceability; Breaking down trade barriers; Building market success. Canada-Ontario Job Grant program http://www.tcu.gov.on.ca/eng/eopg/cojg/index.html Ministry of Training, Colleges & Universities. The program provides financial support to employers seeking to purchase training for their employees up to $10,000 per person for eligible training costs. Depending on the number of employees, employers will be required to contribute a minimum of 1/3 of the costs, with flexibility for companies with fewer than 50 employees. In addition, the Canada-Ontario Job Grant: Customized Training pilot program will assist in the development and delivery of firm-specific training solutions that meet employers’ workforce development needs. Designed to meet the employer’s unique needs, when the employer does not have the capacity to develop the training. Canadian Technology Accelerators http://www.tradecommissioner.gc.ca/eng/document.jsp?did=141338 Foreign Affairs, Trade and Development Canada. Canadian Technology Accelerators (CTA) in New York, San Francisco & Silicon Valley, Boston, Denver and Philadelphia provide free office space for three to six months to Canadian start-ups in information and communication technology, digital and social media, gaming, clean technologies, and life sciences. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 27 Maggie Weaver, Canada-Ontario Export Forum Eastern Ontario Development Program – Collaborative Economic Development Projects http://www.feddevontario.gc.ca/eic/site/723.nsf/eng/h_00042.html FedDev Ontario. Projects must demonstrate benefits to multiple communities. Eligible activities include market expansion for existing businesses. Matching support is available for eligible activities. Eureka! http://www.nrc-cnrc.gc.ca/eng/about/global/eureka.html National Research Council Canada. Canada’s EUREKA National Office, providing companies with contact to EUREKA’s global network. NRC’s Industrial Research Assistance Program (IRAP) can provide funding to eligible SMEs for EUREKA projects. Export Guarantee Program http://www.edc.ca/EN/Our-Solutions/Financing/Pages/export-guarantee-program.aspx Export Development Canada. If a company needs access to a larger operating line but the bank needs extra assurance, EDC’s Export Guarantee Program gives a bank the confidence to provide companies with additional support, by giving a guarantee that a company’s loans will be paid back. Export Market Access http://exportaccess.ca (click on Export Market Access) Ontario Chamber of Commerce. This financing program assists Ontario SMEs to access or expand in foreign markets. Grants to cover up to 50% of eligible costs incurred to develop export sales. Eligible activities include market research, marketing tools, direct contacts and foreign bidding projects. Global Opportunities for Associations http://www.tradecommissioner.gc.ca/eng/funding/global-opportunities-associations/home.jsp Foreign Affairs, Trade and Development Canada. This program provides contribution funding to support national associations undertaking new or expanded international business development activities, in strategic markets and sectors, for the benefit of an entire industry (member and non-member firms). Going Global Innovation http://www.tradecommissioner.gc.ca/eng/funding/ggi/ggi.jsp Foreign Affairs, Trade and Development Canada. For further information, please contact Going Global Innovation Administrator, innovation@international.gc.ca Growing Forward 2 http://www.omafra.gov.on.ca/english/about/growingforward/gf2-index.htm Agriculture & Agri-Food Canada and Ministry of Agriculture & Food. GF2 is a comprehensive federal-provincial-territorial initiative aimed at encouraging innovation, competitiveness, market development, adaptability and industry capacity in Canada's agri-food and agriproducts sector. Since September 2013, farm, food and other agri-businesses in Ontario have been able to access biosecurity programming to help grow their profits, expand their markets and manage shared risks. These existing supports will continue after the special intake concludes. International Science and Technology Partnerships Program http://www.istpcanada.ca Foreign Affairs, Trade and Development Canada. This program supports bilateral research projects with potential for commercialization between Canada and partner countries: Israel, India, China and Brazil. The program supports up to 50% of the Canadian costs of approved joint research projects proposed by companies and universities/colleges and other private sector research and development institutes. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 28 Maggie Weaver, Canada-Ontario Export Forum Investing in Business Growth and Productivity http://www.feddevontario.gc.ca/eic/site/723.nsf/eng/h_01867.html FedDev Ontario. Funding will be available for projects that assist established businesses in their growth through market diversification and expanding facilities; increase business capacity to participate in global markets through integration in global value chains. For SMEs with 15-1000 employees and the potential to become a strong global player; and Not-for-profit industry associations and/or regional economic development organizations. Investing in Business Innovation http://www.feddevontario.gc.ca/eic/site/723.nsf/eng/h_00324.html FedDev Ontario. An objective of IBI is to provide mentorship, entrepreneurial support and financing to help new businesses grow and succeed. Eligible activities under IBI include business and market development skills programs; early stage business development programs; and seed financing programs and support. “Made in Ontario” Advanced Manufacturing R&D Challenge http://www.oce-ontario.org/programs/collaboration-voucher-program/VIA/-made-in-ontario-advancedmanufacturing-r-d-challenge Ontario Centres of Excellence (OCE), OCE’s Voucher for Industry Association (VIA) “Made in Ontario” Advanced Manufacturing R&D Challenge funds industry-academic collaborations aimed at addressing industry challenges and creating significant economic impact for Ontario. Industry can leverage their research and development investments three to one. Project outcomes must have global export potential from a manufacturing base in Ontario. Market Xpansion Loan http://www.bdc.ca/EN/solutions/financing/Pages/fs_market_expansion.aspx Business Development Bank of Canada. This loan, up to $100,000, can be amortized over a period of up to 8 years including the possibility to defer principal payments for the first 12 months of the loan. It can be repaid in seasonal or semi-annual payments, and BDC can re-advance any repaid portion of the loan starting at a minimum of $10,000. Northern Ontario Mining Supply and Services Export Marketing Assistance Program http://investnorthernontario.com/index.aspx?l=0,1,6,269 Ministry of Northern Development & Mines and FedNor. Companies engaged in the Strategic 'One-on-One' Export Marketing Program (SEMP) can access up to $10,000 in export marketing financial assistance for trade shows, outbound sales missions, display booths and website development, etc. Projects must be completed by May 31, 2015. Northern Ontario Heritage Fund Corporation http://nohfc.ca/en/programs Northern Ontario Heritage Fund Corporation (NOHFC). The NOHFC offers five programs: the Strategic Economic Infrastructure Program, the Northern Community Capacity Building Program, the Northern Innovation Program, the Northern Business Opportunity Program and the Northern Ontario Internship Program. Northern Ontario Productivity Assessments http://www.cme-smart.ca/fednor-assessments/funding/fednor-assessment.html FedNor and Canadian Manufacturers & Exporters. CME can contribute 50% of the eligible costs to a maximum of $15,000 to help Northern Ontario companies identify opportunities in product and process improvements, quality, lean manufacturing, information systems, human resources, management systems, and market analysis. Companies who complete an assessment would be eligible for productivity improvement funding through FedNor’s Targeted Manufacturing Initiative for Northern Ontario. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 29 Maggie Weaver, Canada-Ontario Export Forum Ontario Exporters Fund http://exportaccess.ca (click on Ontario Exporters Fund) Ontario Chamber of Commerce. Support of 50% to hire an Export Manager for 2 years to develop an international business plan and increase access to international export markets. Eligibility criteria include being in one of the priority sectors of the Ministry of Economic Development, Trade and Employment. Subordinate Financing http://www.bdc.ca/EN/solutions/subordinate_financing/Pages/default.aspx Business Development Bank of Canada. Subordinate financing is suitable for companies looking for hybrid type of financing (mixt of term debt and equity) over $500,000 to grow their international sales. 7. In-market assistance Occasionally when a company is already exporting, or visiting potential purchasers abroad, company staff will need local assistance, which is available from the following COEF partners. Canadian Trade Commissioner Service – Offices Abroad http://www.tradecommissioner.gc.ca/eng/offices-worldwide.jsp Foreign Affairs, Trade and Development Canada. The Canadian Trade Commissioner Service has 160 offices around the world and across Canada. Trade advisors can assist with export advice and guidance. Canadian Technology Accelerators http://www.tradecommissioner.gc.ca/eng/document.jsp?did=141338 Foreign Affairs, Trade and Development Canada. Canadian Technology Accelerators (CTA) in New York, San Francisco & Silicon Valley, Boston, Denver and Philadelphia provide free office space for three to six months to Canadian start-ups in information and communication technology, digital and social media, gaming, clean technologies, and life sciences. EDC – International Representation http://www.edc.ca/EN/About-Us/Contact-Us/Pages/default.aspx Export Development Canada. Export Development Canada has on the ground representatives in 12 countries around the world. MCIIT International Trade Branch – In-market Support http://www.ontarioexports.com Ministry of Citizenship, Immigration & International Trade, International Trade Branch The Ministry’s in-market trade development representatives provide customized market research, identify potential market opportunities and business partners, and advise on the regulatory environment and import requirements. Available locations: Brazil, Chile, Mexico, United Arab Emirates and Southeast Asia. Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 30 Maggie Weaver, Canada-Ontario Export Forum 8. Index AAFC Regional Office & Sector Expert Business Development Directory .............................................. 15 Aboriginal Business Development Program ................... 27 Aboriginal Business Directory......................................... 18 Agriculture Going Global Workshops ............................. 10 Agri-Food and Seafood Exporting .................................... 3 Agri-Food Trade Service ................................................ 23 AgriInnovation Program .................................................. 27 AgriMarketing Program............................................. 24, 27 Art of Export Marketing of Cultural Products and Services ....................................................................... 2 ATA Carnet..................................................................... 24 Basics of Exporting ......................................................... 10 BDC Consulting Services ............................................... 23 Building a Foreign Exchange Policy ............................... 26 Building International Sales in a Digitized Economy ....... 26 Business Opportunities: Development & Humanitarian Aid Markets.............................................................. 3, 4 Business Travel .............................................................. 22 Business Trip Planning ................................................... 25 Business Women in International Trade ......................... 18 CAMESE – Export Marketing Support ............................ 25 CAMESE – MinBos Mining Business Opportunities System......................................................................... 4 Canada Brand ............................................................ 9, 24 Canada’s Global Trade Agenda: Opportunities for SMEs ......................................................................... 18 CanadaExport ................................................................ 17 Canada-Ontario Export Forum ....................................... 16 Canada-Ontario Job Grant program ......................... 12, 27 Canada-US Business Travel Guide ................................ 22 Canadian & US Export Controls ................................. 6, 13 Canadian Commercial Corporation ................................ 23 Canadian Digital Media Network Soft-Landing Program 23 Canadian Export Classification ......................................... 6 Canadian regulations ....................................................... 6 Canadian Small Business Exporters .............................. 19 Canadian Technology Accelerators .......................... 27, 30 Canadian Trade Commissioner Service – Offices Abroad ....................................................................... 30 Canadian Trade Commissioner Service – Ontario ..... 8, 15 Canadian Wood Packaging Certification Program ........... 6 Centre for Intercultural Learning ....................................... 8 CFEA – Trade Mission Development ............................. 25 CFEA – Trade Show Coordination ................................. 25 CFEA E-News ................................................................ 17 CIFFA Workshops .......................................................... 12 CITES ............................................................................... 6 Classification .................................................................... 6 Classification Boot Camp ............................................... 12 Commerce 3.0: How Technology is Empowering Canadian Entrepreneurs to Grow Globally ................ 19 Competency Diagnostic Tool.......................................... 16 Competing Globally: Canada’s Hidden Success Stories 19 Competitive and Market Intelligence Research & Analysis ..................................................................... 10 Compliance in International Trade .................................... 7 Consultation programs ................................................... 23 Contribution of Small Businesses to Canada’s Exports .. 21 Convention on International Trade in Endangered Species of Wild Flora and Fauna (CITES.................... 6 Country Information ......................................................... 8 Country Travel Advice and Advisories ........................... 22 Craft Export Readiness .................................................... 2 Cultural Products and Services ........................................ 2 Cultural Property .............................................................. 7 Customized Training pilot program ................................ 27 Customs Duty & International Trade – course ............... 13 Development & Humanitarian Aid Markets ...................... 4 Diaspora Nation ............................................................. 19 Discover New Markets ................................................. 2, 4 Diversifying into Foreign Markets: A Guide to Entry Strategies .................................................................. 22 Doing Business in Brazil .............................................. 3, 9 Doing Business in China .............................................. 3, 9 Doing Business in India ............................................... 3, 9 Doing Business in Mexico ............................................ 3, 9 Doing Business in Panama .......................................... 3, 9 Doing Business in Southeast Asia ............................... 3, 9 Doing Business in the Andean Market ......................... 3, 9 Doing Business in the United States ............................ 3, 9 Eastern Ontario Development Program ......................... 28 eBay Inc. ........................................................................ 19 EDC – International Representation .............................. 30 e-Exporting..................................................................... 26 Emerging African Markets ................................................ 4 Endangered Species ........................................................ 6 Entering Foreign Markets: An Opportunity for Ontario’s Wood Products Industry ............................................ 19 Entering Japan's Agri-Food Market .................................. 3 e-Trade Readiness Index ............................................... 20 Eureka!........................................................................... 28 Export and Import of Hazardous Waste and Hazardous Recyclable Materials Regulations ............................... 6 Export Business Planner ................................................ 17 Export Control List ........................................................... 6 Export Controls ................................................................ 6 Export Controls course .............................................. 6, 13 Export Controls Handbook ............................................... 6 Export Controls Webinars .......................................... 6, 13 Export Guarantee Program ............................................ 28 Export IQ ........................................................................ 13 Export Market Access ................................................ 9, 28 Export Market Studies ...................................................... 7 Export news ................................................................... 17 Export Planning Workshop............................................. 11 Export Readiness........................................................... 16 Export Strategies of Small and Medium-Sized Enterprises ................................................................ 22 Export Wise.................................................................... 17 Exporter Continuum ....................................................... 16 Exporter Register ........................................................... 19 Exporter’s Guide to Inspection ......................................... 7 Exporting Agriculture and Agri-Food Products to Mexico . 4 Exporting Goods from Canada: A Handy Customs Guide for Exporters ..................................................... 7 Exporting Goods Regulations & Contacts ........................ 6 Exporting into New Markets ........................................... 11 Exporting Mechanics and Logistics ................................ 11 Exporting to the United States ......................................... 3 Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 31 Maggie Weaver, Canada-Ontario Export Forum Finance........................................................................... 27 Financial Crime in International Trade ............................ 26 Financing Solutions for Canadian Companies................ 26 First Steps in Agri-Food Exporting.................................... 3 First Steps in Exporting .............................................. 2, 11 FITTskills courses .......................................................... 14 Following The Road Signals of Export-Readiness – Learn More About Agri-Food and Seafood Exporting .. 3 Food Exports .................................................................... 7 Food Markets of India ....................................................... 5 Foreign Buyer Financing ................................................ 27 Foreign Exchange .......................................................... 26 FP Innovations ............................................................... 19 International Marketing .................................................. 22 International Markets ..................................................... 23 International research projects: China, India, Israel ......... 5 International Science & Technology Partnerships Program .................................................................... 28 International Trade Branch – Staff Directory .................... 9 International Trade Finance ........................................... 27 International Trade Research......................................... 10 International Trade Shows ............................................. 25 Introduction to Exporting – How to Sell in International Markets ....................................................................... 2 Investing in Business Growth and Productivity ........ 24, 29 Investing in Business Innovation .................................... 29 G20 e-Trade Readiness Index ....................................... 20 Getting Ready to Export Guide ......................................... 2 Global Export Forecast ................................................. 4, 9 Global Internships .......................................................... 14 Global Markets Action Plan .............................................. 5 Global Opportunities for Associations ............................ 28 Global SME Mindset ....................................................... 20 Global Trade Weekly ...................................................... 17 Global Value Chains (GVCs): Canada ........................... 20 Global Value Chains and the Productivity of Canadian Manufacturing Firms .................................................. 20 Going Global Export Plan ........................................... 3, 11 Going Global Innovation ................................................. 28 Going Global Innovation – Success Stories ................... 18 Going Global workshops ................................................ 11 Going Global: An Introduction to Trade Compliance Issues for Exporters ................................................... 13 Growing Forward 2 ................................................... 23, 28 Guide to Exporting Cultural Property from Canada .......... 7 Guide to Online Export Resources ................................... 4 Guidelines for Processing Personal Data Across Borders ........................................................................ 7 Guides to Exporting .......................................................... 2 Japan's Agri-Food Market ................................................ 3 Keyword Search – HS Codes .......................................... 7 Label Review Program ................................................... 23 Leveraging Trade Agreements to Succeed in Global Markets ..................................................................... 21 Linking In to Global Value Chains .................................. 22 Handy Customs Guide for Exporters ................................ 7 Hazardous Waste ............................................................. 6 How Technology is Empowering Canadian Entrepreneurs to Grow Globally ................................ 19 How Thick is the Border ................................................. 21 How to Grow Your Business Through Exporting ............ 11 How to Sell to International Markets ................................. 2 HS Codes ......................................................................... 7 Humanitarian Aid Markets ................................................ 3 I.E.Canada Conferences ................................................ 13 Identifying opportunities.................................................... 4 Identifying the Next Generation of Canadian Priority Markets ...................................................................... 20 Immigrants as Innovators: Boosting Canada’s Global Competitiveness ........................................................ 20 Incoterms Boot Camp ..................................................... 13 In-market assistance ...................................................... 30 Innovation, Science & Technology – Collaborative Opportunities ............................................................... 5 Integrative Trade Competency Diagnostic Tool.............. 16 Intellectual Property for Exporting Businesses ................. 9 Intercultures...................................................................... 8 International Business Scholarships ............................... 14 International Market Entry Strategies ............................. 22 International Market Research ................................... 9, 11 Made in Ontario Advanced Manufacturing R&D Challenge .................................................................. 29 Market Entry................................................................... 22 Market Expansion and Productivity Growth: Do New Domestic Markets Matter As Much As New International Markets? ............................................... 21 Market Reports ................................................................ 8 Market Research.............................................................. 9 Market seminars ............................................................ 13 Market Xpansion Loan ................................................... 29 Marketing & promotion programs ................................... 24 MaRS Going Global Series – China................................. 5 MaRS Market Intelligence .............................................. 10 MCIIT, International Trade Branch – Staff Directory ...... 15 MEDEI, Business Advisory Services .............................. 15 MEDTE – In-market Support .......................................... 30 Mexico Export Preparedness Guide ................................ 4 MinBos Mining Business Opportunities System ............... 4 Mining Supply and Services Export Marketing Assistance Program .................................................. 29 MNDM International Trade Shows ................................. 25 MNDM, Trade, Investment Marketing Unit – Staff Directory .................................................................... 15 NAFTA and U.S. Customs Documentation seminars ..... 14 Navigating the U.S. Market .............................................. 9 NEBS ............................................................................. 12 New Exporters to Border States (NEBS ......................... 12 Northern Ontario Business Directory ............................. 18 Northern Ontario Heritage Fund Corporation (NOHFC) . 29 Northern Ontario Mining Supply and Services Export Marketing Assistance Program ................................. 29 Northern Ontario Productivity Assessments................... 29 Not For Beginners: Should SMEs Go to Fast-Growth Markets? ................................................................... 21 OMAF – Sector & Geographic Specialists ..................... 15 Ontario Agri-Food Exporter ............................................ 17 Ontario Business Report ................................................ 17 Ontario Export Awards ................................................... 18 Ontario Exporters Fund ............................................ 24, 30 Ontario Food Exporter Award ........................................ 18 Ontario Global Edge ...................................................... 15 Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 32 Maggie Weaver, Canada-Ontario Export Forum Ontario Going Global Awards ......................................... 18 Ontario Tourism Marketing Partnership Corporation ........ 8 Opening New Markets: Trade Negotiations and Agreements ................................................................. 5 Opportunities for SMEs .................................................. 18 Opportunities in the Food Markets of India ....................... 5 Strategic ‘One-on-One’ Export Marketing Program (SEMP)...................................................................... 14 Street Smart ................................................................... 24 Subordinate Financing ................................................... 30 success stories .............................................................. 17 Successful International Trade Show Marketing ............ 26 Personal Data Across Borders ......................................... 7 PIPEDA ............................................................................ 7 Playing by the Rules: Compliance in International Trade . 7 Preparing for Trade Shows............................................. 25 Productivity Assessments............................................... 29 PROFIT – New to Exporting ........................................... 12 PROFIT International ..................................................... 12 PROFIT Plus .................................................................. 12 PROFIT Trade Tipsheets ............................................... 23 PROFITGuide ................................................................. 18 Tariff Information .............................................................. 9 Tariff Schedule ................................................................. 7 Tariffs and Rules of Origin ............................................... 7 The Future of Productivity: Smart Exporting for Canadian Companies ................................................ 19 Tourism Research – Ontario ............................................ 8 Tourism Research & Statistics ......................................... 8 Trade Compliance Issues for Exporters ......................... 13 Trade Data Online........................................................ 7, 8 Trade development representatives ............................... 10 Trade Events.................................................................. 25 Trade Insights ................................................................ 17 Trade Map Canada ...................................................... 5, 8 Trade missions............................................................... 25 Trade Negotiations and Agreements ............................... 5 Trade Shows .................................................................. 25 Trade shows, trade missions ......................................... 24 Trade Talk ...................................................................... 18 Travel Advice ................................................................. 22 Trucking Across the Border: The Relative Cost of Cross-border and Domestic Trucking ........................ 21 Recyclable Materials Regulations .................................... 6 Regional Innovation Centres .......................................... 16 Responding to Unsolicited Orders .................................... 5 Retail Tour ...................................................................... 25 RFPSource.ca .................................................................. 5 Risk and Cash Flow Management .................................. 27 SBA Export Business Planner ........................................ 17 Seneca College – Competitive and Market Intelligence Research & Analysis service ..................................... 10 Small Business Centres ................................................. 16 SME Innovation, Exporting and Growth.......................... 21 Soft-Landing Program .................................................... 23 SourcefromOntario.com ................................................. 24 Speaking Globally: An Exporter’s Guide to Effective Presentations............................................................. 26 Standards Alert! .............................................................. 10 Statistics & Market Information ......................................... 8 Step-by-Step Guide to Exporting ...................................... 2 U.S. Customs Documentation seminars ........................ 14 U.S. Government Procurement ........................................ 3 Virtual trade missions ..................................................... 25 Webinars ........................................................................ 14 What Might Canada’s Future Exports Look Like ............ 21 Wood Manufacturing Council ..................................... 3, 11 Wood Packaging Certification .......................................... 6 Writing an Export Plan ................................................... 17 Please contact COEF@ontario.ca for updates to this document. Ontario’s Export Toolbox, November 21, 2014 33 Maggie Weaver, Canada-Ontario Export Forum