COURSE SYLLABUS
Fall 2009
August 24, 2009 to December 7, 2009
Online Course/Hybrid Course
Human Resource Management
BM3140303-70
Evans School of Business
Professor:
Phone:
E-mail:
Office:
Office Hours:
Office Fax:
Secretary:
Roger Watson
740-245-7287
rwatson@rio.edu
Bob Evans Farms Hall – Room 236
MWF 9:30 AM to 12:30PM and 2:30PM to 3:30 PM or by prior arrangement
740.245.7110
740.245.7373(only use if absolutely necessary)
COURSE DESCRIPTION: The course provides an introduction to Human Resource management
that includes: union management, labor-management relationships, legal influences, union
organization, Negotiating labor agreements, economic issues, administrative issues, dispute
resolution, contract administration, arbitration, and public and private sector HR management.
PREREQUISITES:
CREDIT HOURS:
N/A
3 credit hours
TEXTBOOK AND OTHER REQUIRED MATERIALS:
Human Resource Management
David Lepak
Mary Gowan
ISBN-10: 0131525328
ISBN-13: 9780131525320
Publisher: Prentice Hall
Copyright: 2009
Format: Cloth; 512 pp
Published: 12/15/2008
PROGRAM OUTCOMES: The following outcomes have been adopted for the degree program for
which this course is required:
Students will:
•Develop the student’s thought processes...to think clearly, reason logically, arrive at
one’s own conclusions through one’s own observations, interpret data, analyze situations,
evaluate evidence, discover principles, resolve problems, read rapidly with
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understanding, do research, stimulate his/her creative powers, to express one’s ideas
orally and in writing.
•Develop good problem solving technique...the ability to think critically, evaluate
evidence, apply principles of the Scientific Method, and solve problems.
•Form the students with ethical and social responsibility values and leadership qualities
conducive to success...basic honesty, individual responsibility, reliability, self-discipline,
perseverance, interpersonal cooperation, social awareness, and a spirit of hard work,
sacrifice and dedication to spiritual values, country, community, family, and neighbor.
•Develop the student’s research & communication skills through written reports &
papers, oral presentations, and class discussion so that the student will some day be able
to sell his ideas to superiors, peers, and subordinates in reports and presentations in
business meetings, conferences, and training sessions.
•Develop competent managers and leaders for governmental, non-profit, and business
organizations to effectively serve society by productively satisfying its needs.
•Inculcate an understanding of how each Business area is affected by the global
economy.
•Develop and train the student to be a quality product of the University of Rio Grande,
equipping him/her with the basic tools in Accounting, Economics, Management, Finance,
Marketing, International Business, and Information Technology.
COURSE OUTCOMES: The following outcomes have been adopted for this course.
All outcomes listed below have direct relevance to course material. Upon completion of
this course students are expected to:
Goals and Objectives of Course:







Basic understanding of how human resource management is defined
Understanding union issues: legal, organization, negotiation, labor agreements,
administrative issues and arbitration
Understand the differences between private and public sector HR management
Understand labor-management relationships
Understand the legal aspects of HR management
Understand basic resolution dispute and arbitration
Be able to successfully communicate HR policy and changes
Learning Outcomes:

Students will:
o Be able to define human resource management
o Students will have the ability to demonstrate knowledge of legal,
organization, negotiation, labor agreements, administrative issues and
arbitration.
o Demonstrate knowledge of public and private sector management
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differences.
o Be able to demonstrate knowledge of labor-management relationships.
o Be able to demonstrate knowledge of dispute resolution and arbitration.
o Demonstrate an understanding of HR policy and policy administration.
GRADING
POLICIES/TESTING/ASSIGNMENTS/ATTENDANCE/EXPECTATIONS
Grade calculation
Grading:
Attendance/Participation (communication 10%
with instructor)
Homework Assignments
40%
Midterm
20%
Final Project
30%
90% and Above
80 to 89%
70 to 79%
60 to 69%
Below 60%
A
B
C
D
F
Exams: Final and Midterm are assigned as hands-on projects.
Assignment #1, #2, #3, etc. Please see assignments listed at the end of the syllabus.
Ethics: Statement of Academic Integrity
As educational institutions, the University of Rio Grande and Rio Grande Community College seek to
nurture a high standard of academic honesty and integrity in students, faculty, and staff. All persons are
expected to present and represent their own original work and to fully and properly credit sources of
information used in the preparation of their own original work. Any person committing an act of
plagiarism, cheating, attendance fraud, or other form of academic dishonesty is subject to the fullest
measure of consequences, including course failure and suspension. Students caught committing an act of
academic dishonesty will receive an automatic failing grade for the course and will not be allowed to
drop that course. Repeated violations will subject the student to automatic academic suspension with
failing grades for not less than one academic year. Failing grades assigned because of academic
dishonesty will not be eligible for forgiveness under the Academic Policy.
Assignments:
Detailed assignments will be made during each section of study. Assignments must be
completed by the student with a minimum amount of assistance. Copying assignments will
result in a failing grade for the class. The assignments will require a substantial amount of work
on a computer that has the software being used in this class. This class will use the Microsoft
Office 2003 Suite of programs including: Word, Excel, Access, PowerPoint, FrontPage and
Publisher or programs similar to the programs listed. Assignments are due one week following
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the assignment of the homework. Homework is assigned weekly according to the list provided
above.
Withdrawal: Final day to withdraw from course is November 13, 2009.
ADA POLICY: If a student wishes to be identified as having a physical, mental, or learning
disability, that may or may not require reasonable accommodation(s), he/she must register with
the Office of Accessibility. These registered students should identify themselves to their
instructors and provide a written statement from the Accessibility Office that indicates the
appropriate accommodations. The process of a student self-proclaiming the need for
accommodation should occur as early in the semester as possible. The Office of Accessibility
phone is 245-7339 and is located in Rhodes Hall, Room 116, University of Rio Grande.
FERPA: The University of Rio Grande and Rio Grande Community College are committed to
fully respecting and protecting the rights of students under the Family Educational Rights and
Privacy Act (FERPA). These rights generally include the right to inspect, review and seek
amendment to the student's education records and the right to provide written consent before
personally identifiable information from education records is disclosed. Under FERPA, students
have the right to file a complaint with the US Department of Education concerning alleged
failures to comply with FERPA. Please see the Student Records Confidentiality/Rights Under
FERPA section of the Student Handbook for details and more information.
ACADEMIC DISHONESTY: Standard university policies, as described in the Student Handbook,
apply.
WITHDRAWAL: Refer to Student Handbook
** This syllabus is not to be construed as a contract with the
student and may be subject to change**
4
Week
Reading
Assignments**
Syllabus and Questions
Read through the Syllabus and e-mail
your instructor with any questions you
may have.
Case Study #2
Employees Love Wegmans
Week 1
Chapter 1
Managing Employees for
Competitive Advantage
Chapter 1 PowerPoint Slides
Learning Exercise #1
Week 2
Chapter 2
Organizational Demands and
Environmental Influences
Chapter 2 PowerPoint Slides
Case Study #1
Sustaining Success at St. Stevens
Community College
Learning Exercise #2
Week 3
Chapter 3
Regulatory Issues
Case Study #1
A Case of Age and Gender
Discrimination
Learning Exercise #1
Chapter 3 PowerPoint Slides
Week 4
Chapter 4
Job Design and Job Analysis
Chapter 4 PowerPoint Slides
Case Study #2
Rethinking Jobs at Ellers Technical
Support Professionals (ETSP)
Learning Exercise #2
Week 5
Chapter 5
Workforce Planning
Chapter 5 PowerPoint Slides
Case Study #2
The Turnaround at Ford
Learning Exercise 2
Week 6
Chapter 6
Recruitment
Case Study # 2
ENRON: A Not So Happy Ending to a
Good Recruiting Plan
Learning Exercise 1
Chapter 6 PowerPoint Slides
Week 7
Chapter 7
Selection
Chapter 7 PowerPoint Slides
Week 8
Week 9
Chapter 8
Training and Development
Chapter 8 PowerPoint Slides
Chapter 9
Performance Management
Case Study # 2
Virtual Selection at National City
Corporation
Learning Exercise 1
Case Study # 2
Quality and Customer Service at
Michael’s Coffee and Desserts
Learning Exercise #1
Case Study # 1
A New System at Addillade and
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Chapter 9 PowerPoint Slides
Week 10
Week 11
Chapter 10
Compensating Employees
Chapter 10 PowerPoint Slides
Chapter 11
Incentives and Rewards
Chapter 11 PowerPoint Slides
Week 12
Chapter 12
Employee Benefits & Safety
Programs
Partners
Learning Exercise 1
Case Study # 1
An ethical Dilemma?
Learning Exercise #2
Case Study # 1
A New Incentive System at the Auto
Dealer
Learning Exercise # 2
Case Study # 1
Keeping up with ACUITY
Learning Exercise # 1
Chapter 12 PowerPoint Slides
Week 13
Week 14
Chapter 13
Labor Unions & Employee
Management
Chapter 13 PowerPoint Slides
Case Study # 1
Time for a Union at Starbucks?
Chapter 14
Creating High-Performing HR
Systems
Chapter 14 PowerPoint Slides
Case Study # 1
The Puzzling Climate at Digital
Gaming
Learning Exercise # 2
Learning Exercise #1
Week 15
FINALS
WEEK
Work on Final
Work on Final
Work on Final
Final is Due
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